[Q] how can I deactivate from sprint network? - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

I bought this sprint s4 online that is currently activated under previous owner. I have no longer any contact with previous owner and want to deactivate this somehow.
How can I deactivate it so it is no longer working under previous owner's number?
Im about halfway through the domestic sim unlock guide but am now wondering if this will even do what im hoping.
If I unlock the phone will that do the trick? If not how can I deactivating vate this phone?

In fact it should work with the domestic unlock. I know this because I still have Sprint service.on my GS4 and I did the domestic unlock. Then after I popped in my brothers Cricket (GSM) Sim card and I was able to make calls amdnsend texts all with his own personal number.

elproduc3r said:
I bought this sprint s4 online that is currently activated under previous owner. I have no longer any contact with previous owner and want to deactivate this somehow.
How can I deactivate it so it is no longer working under previous owner's number?
Im about halfway through the domestic sim unlock guide but am now wondering if this will even do what im hoping.
If I unlock the phone will that do the trick? If not how can I deactivating vate this phone?
Click to expand...
Click to collapse
Seems like you may have to get in contact with the previous owner and have him deactivate it. I mean otherwise people would be able to steal other people phones and just deactivate them. Its a security thing. Unless im misunderstanding your question i dont think its something you can do by yourself.

daniel4653 said:
In fact it should work with the domestic unlock. I know this because I still have Sprint service.on my GS4 and I did the domestic unlock. Then after I popped in my brothers Cricket (GSM) Sim card and I was able to make calls amdnsend texts all with his own personal number.
Click to expand...
Click to collapse
Thanks for confirming that. Ill continue trying the unlock.

Rally187 said:
Seems like you may have to get in contact with the previous owner and have him deactivate it. I mean otherwise people would be able to steal other people phones and just deactivate them. Its a security thing. Unless im misunderstanding your question i dont think its something you can do by yourself.
Click to expand...
Click to collapse
I can no longer get in touch with previous owner which is why im asking for help.
Stealing I guess would be one reason, the other being ppl like me who buy phones not properly deactivated. Thanks for reading

elproduc3r said:
I can no longer get in touch with previous owner which is why im asking for help.
Stealing I guess would be one reason, the other being ppl like me who buy phones not properly deactivated. Thanks for reading
Click to expand...
Click to collapse
If you plan on using the phone for a carrier other than sprint like a carrier that uses gsm. If you can successfully do the unlock you can use the phone.

thanks
still haven't been successful with the unlock but trying again now...
but now i'm wondering, does anyone know if after I do the unlock, and flash a new custom rom (that is not stock) will I lose the unlock or will it activate itself on the Sprint network again?
I really only want to use this phone for wifi/car-radio. i think i reverted to stock without a modem and it did not activate itself on the Sprint network. But after i flashed a new custom rom it then began activating itself on Sprint again.
Does anyone have any insight on this?

Related

Use a Tilt on another carrier such as immix

I have a client that asked me this.
They bought an unlocked At&t Tilt from ebay and put there immix sim card in. The phone works but she decided to add a data plan. Immix asked them for some sort of number. 1st i'm curious... will the tilt work in there data plan? Anything special to getting this to work? I've never used immex before. Anyone have any ideas?
I've never seen anyone try this either but i would think it would be possible. Anyone have any incite at all or guess?
First thing, are you sure they even have a data plan? I checked the website and didn't see any...
I thought the same thing, but she called. they needed some sort of number. She thought a ip address. That shouldn't be though as it should be assigned when you go online.
Are you sure it's not asking for an unlock code?
wshader said:
Are you sure it's not asking for an unlock code?
Click to expand...
Click to collapse
they gave her a pin number... But the phone was susposed to be unlocked already... or would there carrrier have to unlock it? I haven't tried this yet. I'll have to talk to her more about it...
The phone didn't ask for the unlock. Her carrier when she called about a data plan said she needed some sort of ip which doesn't make sense to me.
Doesn't make sence to me either. Seems to me they gave you some kinda weird code.. Why not call back and see? Ask her for more information.
mbudden said:
Doesn't make sence to me either. Seems to me they gave you some kinda weird code.. Why not call back and see? Ask her for more information.
Click to expand...
Click to collapse
I will on Monday (tomorrow) as they are closed for the weekend.
Yeah got me lost.
Update on this. The carrier signed her up for the wrong plan. The carrier though doesn't sell and mobile windows phones so wasn't sure if it would work. It did, and the customer is happy with a At&t tilt using another carrier "immix"

[Q] International travel questions

Hey guys,
I tried searching on the topic but I'm hoping for more information specific to this phone.
I'm traveling to Germany in September. This will be my first time out of the country. I just called Sprint and requested for the phone to be unlocked for international travel. Since I've had the GS4 less than 90 days, I'm told this process will take a few days.
My questions are:
Now that my phone is unlocked, I can use international/locally bought micro-SIM cards, correct?
If I use these SIMs, will I still be subject to Sprint's high usage billing or will it operate entirely independently of Sprint's service?
If I flash a ROM, should I stick to the TW-based variants to ensure international capability? Or is it safer to leave the phone entirely stock until my trip is over?
If you have any tips and tricks for traveling (best SIM card, how to save money, the ROM you used while traveling, best apps for using minimal data, etc.) please do so! I appreciate your advice, everybody.
Thanks
-Tory
Edit:
D'oh! Thought I was in the Q&A forum. Mods, please move.
-Tory
mynameistory said:
Edit:
D'oh! Thought I was in the Q&A forum. Mods, please move.
-Tory
Click to expand...
Click to collapse
If you lucky and your unlocking will go through without issues that some of us here are having then you should be able to use any non-US sim cards while outside the US. You will be subject to those carriers charges only. Just don't forget to turn off CDMA roaming and switch the phone to GMS/UMTS mode.
I cannot comment on the ROMs though.
I'm currently delpoyed with the military. Had my gs4 remotely unlocked and I now use a rebelphone sim card for my local area. Just turn your phone to gsm and I turn off data because its not included in my rebel phone package. Should be all good to go once u get that done.
Oh and I use blue kabans ROM
Sent from my SPH-L720 using xda app-developers app
Please read forum rules before posting
Questions and help issues go in Q&A and Help section
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
Possible to use US sim?
obender said:
If you lucky and your unlocking will go through without issues that some of us here are having then you should be able to use any non-US sim cards while outside the US. You will be subject to those carriers charges only. Just don't forget to turn off CDMA roaming and switch the phone to GMS/UMTS mode.
I cannot comment on the ROMs though.
Click to expand...
Click to collapse
Is it possible to use a US sim card from another carrier in the US to check that the phone has successfully been unlocked before traveling? Sprint's told me that they unlocked my phone, but I want to be absolutely sure before I step on a plane in two weeks. I also have an update procedure to unlock the phone - I'd like to do that here in the US before I leave so that if there's any problem, I can work them in advance.
Thanks for moving Kenny!
Kate, from what I've been reading, under no circumstances will Sprint allow the phone to connect to a US GSM network using a T-Mobile or AT&T SIM card. I think this is analogous to "unlocking" the phone from its carrier, which carriers do not tolerate.
Buck, I will look at rebel phone among others. It seems data will be expensive, no matter what SIM card I choose. I expect things like Facebook updates and photo uploads should wait until I connect to wireless at hostels or my friend's place.
kate98 said:
Is it possible to use a US sim card from another carrier in the US to check that the phone has successfully been unlocked before traveling? Sprint's told me that they unlocked my phone, but I want to be absolutely sure before I step on a plane in two weeks. I also have an update procedure to unlock the phone - I'd like to do that here in the US before I leave so that if there's any problem, I can work them in advance.
Click to expand...
Click to collapse
I'm in the same boat as you are, from what I could gather from forums and Sprint itself, the answer is NO, you cannot verify that you phone was unlock while here in the US with _ANY_ SIM card.
obender said:
I'm in the same boat as you are, from what I could gather from forums and Sprint itself, the answer is NO, you cannot verify that you phone was unlock while here in the US with _ANY_ SIM card.
Click to expand...
Click to collapse
Hey obender, when you use international SIM cards, you lose your phone number for one they provide, correct?
mynameistory said:
Hey obender, when you use international SIM cards, you lose your phone number for one they provide, correct?
Click to expand...
Click to collapse
Yes, that's correct.
And does the phone need to be rooted? It sounds like maybe not for voice, probably for data? I will want both when we go to Spain in a few months. I don't have the phone yet but plan to pick one up this week - love my S3 but I can't use it internationally, and I don't think I can go back to my Photon for the trip.
RhinoDoc said:
And does the phone need to be rooted? It sounds like maybe not for voice, probably for data? I will want both when we go to Spain in a few months. I don't have the phone yet but plan to pick one up this week - love my S3 but I can't use it internationally, and I don't think I can go back to my Photon for the trip.
Click to expand...
Click to collapse
People report issues with data but according to sprint once it is unlocked it should work just fine both gsm voice and data, no rooting should be needed.
You can verify your UICC(sim) slot is unlocked by sticking in any "non-Sprint" sim card... if you get an error saying "Invalid Sim" then it's not unlocked... if you see no error.. you are probably unlocked. You can further verify this by going into About Device > Status and seeing if it's reading the ICCID of your new sim card.
You can test this with domestic sims too(ATT/Tmo etc).. though you will not get service due to Samsung blocking them. But yes.. the phone will read the ATT/Tmo ICCID if unlocked.
autoprime said:
You can verify your UICC(sim) slot is unlocked by sticking in any "non-Sprint" sim card... if you get an error saying "Invalid Sim" then it's not unlocked... if you see no error.. you are probably unlocked. You can further verify this by going into About Device > Status and seeing if it's reading the ICCID of your new sim card.
You can test this with domestic sims too(ATT/Tmo etc).. though you will not get service due to Samsung blocking them. But yes.. the phone will read the ATT/Tmo ICCID if unlocked.
Click to expand...
Click to collapse
According to sprint what you just said is not true. It should show "invalid SIM" all the time while you are in US no matter if you unlocked or not.
obender said:
According to sprint what you just said is not true. It should show "invalid SIM" all the time while you are in US no matter if you unlocked or not.
Click to expand...
Click to collapse
Hi,
I got my sprint s4 unlocked by sprint for international use. I've got a europe orange sim, and when I put it in the phone, I don't get any error msg. (BTW, when I leave the phone without any sim card, it shows some small icon on top saying I'm missing a sim, also it won't let me go into network settings..) is it how it's suppose to be when Sprint unlock the phone for 3rd party sim (international) card? meaning If the phone was "unlocked" i would have get some error msg. saying the device "Can't access" the sim card etc.?
Thanks!
wolf1_o said:
Hi,
I got my sprint s4 unlocked by sprint for international use. I've got a europe orange sim, and when I put it in the phone, I don't get any error msg. (BTW, when I leave the phone without any sim card, it shows some small icon on top saying I'm missing a sim, also it won't let me go into network settings..) is it how it's suppose to be when Sprint unlock the phone for 3rd party sim (international) card? meaning If the phone was "unlocked" i would have get some error msg. saying the device "Can't access" the sim card etc.?
Thanks!
Click to expand...
Click to collapse
The error message would be the same small icon but it would just say "Invalid SIM", but this is just on my phone that was supposedly unlocked by Sprint, I cannot confirm that it actually works with non US SIM card since I haven't had a chance yet to travel outside the US. Your phone can be unlocked as well or not, you, unfortunately, have no way of telling this until you travel outside the US and try it.
obender said:
The error message would be the same small icon but it would just say "Invalid SIM", but this is just on my phone that was supposedly unlocked by Sprint, I cannot confirm that it actually works with non US SIM card since I haven't had a chance yet to travel outside the US. Your phone can be unlocked as well or not, you, unfortunately, have no way of telling this until you travel outside the US and try it.
Click to expand...
Click to collapse
Alright, If it says invalid sim after you put international card in it's definitely not unlocked. Me and me friend got the phone on the same day and called sprint about 100 time to get the phones working. After sprint told me and my buddy that phones are unlocked, we put it German sim card in and it said invalid sim, but sprint said it will change when you go to Germany. So i didn't believe them and called them another 100 times till about mid June I talked to some supervisor and she said that phone is unlocked. So I put it my German sim back in and it sent me an SMS about the rates of that German service in USA. After that my friend called those assholes another 100 times and they assured him that it will definitely work even though it says invalid SIM. Long story shor... we get there and he is screwed for 3 weeks. Even more so, he was willing to pay $10 per minute to roam in Germany with Sprint... NO SIGNAL ANYWHERE... AND my data did not work with different sim card. only calls and sms. Later i found out that it could be fixed by going to a local branch and downloading something but it was too late. SO Sprint sucks.
Here's the email I got upon requesting the unlock:
Hello Torrance,
This email is intended to confirm that Sprint has successfully processed the unlock request for your Samsung Galaxy s4 Device.* In order for the unlock to be completed, the device has to be connected to the CDMA Network or Wi-Fi connection for the update to finalize.
*Once the update has been completed, please follow the steps below to unlock the device after you have the third party SIM:
*Turn off device > Insert 3rd party SIM > go to Settings > More (tab) > System Update > UICC unlock.* You will receive the update and it should change to GSM Mode.* *
*Phone number: XXX-XXX-XXXX
*If you have any additional questions comments or concerns please contact Sprint World Wide care 24/7 at 888-226-7212
*Thank you,
Ayesha J.
Sprint eCare
tarasator said:
Alright, If it says invalid sim after you put international card in it's definitely not unlocked. Me and me friend got the phone on the same day and called sprint about 100 time to get the phones working. After sprint told me and my buddy that phones are unlocked, we put it German sim card in and it said invalid sim, but sprint said it will change when you go to Germany. So i didn't believe them and called them another 100 times till about mid June I talked to some supervisor and she said that phone is unlocked. So I put it my German sim back in and it sent me an SMS about the rates of that German service in USA. After that my friend called those assholes another 100 times and they assured him that it will definitely work even though it says invalid SIM. Long story shor... we get there and he is screwed for 3 weeks. Even more so, he was willing to pay $10 per minute to roam in Germany with Sprint... NO SIGNAL ANYWHERE... AND my data did not work with different sim card. only calls and sms. Later i found out that it could be fixed by going to a local branch and downloading something but it was too late. SO Sprint sucks.
Click to expand...
Click to collapse
What version of the firmware are you running, is it the latest OTA MF9?
---------- Post added at 02:39 AM ---------- Previous post was at 02:29 AM ----------
tarasator said:
Later i found out that it could be fixed by going to a local branch and downloading something but it was too late. SO Sprint sucks.
Click to expand...
Click to collapse
Could you be more specific?
obender said:
According to sprint what you just said is not true. It should show "invalid SIM" all the time while you are in US no matter if you unlocked or not.
Click to expand...
Click to collapse
Sprint doesnt know what theyre talking about half the time. that is incorrect info.
no matter what sim you put in... if its PROPERLY unlocked... then you wont see a "invalid sim error". even att/tmobile.
if you put a sim in and it says "invalid sim" then the OTA sim unlock was not properly done and despite saying unlocked in sprints system.. it's really not.
I have both a sprint gs4 and sprint htc one. it's exactly the same on both.

[Q] Unlocking a s5 that's still activated with sprint?

I just bought a galaxy s5 off craigslist and verified the imei # on swappa.com and it said it was ready to activate. But it turns out it's still on someone's account. I don't think it's stolen cause the guy at sprint said the last name on the account was the same as the person that sold it to me. It didn't have a SIM card in it so I couldn't tell it was still activated.
So is there anyway I can still unlock it and use it with verizon cause the girl I bought it from keeps acting like she is getting it removed but the account is in her grandmothers name and she is really sick
Neil_615 said:
I just bought a galaxy s5 off craigslist and verified the imei # on swappa.com and it said it was ready to activate. But it turns out it's still on someone's account. I don't think it's stolen cause the guy at sprint said the last name on the account was the same as the person that sold it to me. It didn't have a SIM card in it so I couldn't tell it was still activated.
So is there anyway I can still unlock it and use it with verizon cause the girl I bought it from keeps acting like she is getting it removed but the account is in her grandmothers name and she is really sick
Click to expand...
Click to collapse
A Sprint S5 will not work on Verizon, so even if you could unlock it while it's still activated on a Sprint account, it wouldn't do you any good.
Unless the person you bought it from is willing to refund your money, you're stuck with a phone you can't use.
bsweetness said:
A Sprint S5 will not work on Verizon, so even if you could unlock it while it's still activated on a Sprint account, it wouldn't do you any good.
Unless the person you bought it from is willing to refund your money, you're stuck with a phone you can't use.
Click to expand...
Click to collapse
Damn. We'll is there anything I can do to make it able to be activated on any network so I can sell it and hopefully get my money back? Other than just selling for parts witch I might end up having to do anyway
well she deactivated the phone and I got the MSL code from sprint and Verizon says they can activate it if I got it flashed to Verizon's software but now the problem is version dosent flash phones
Neil_615 said:
well she deactivated the phone and I got the MSL code from sprint and Verizon says they can activate it if I got it flashed to Verizon's software but now the problem is version dosent flash phones
Click to expand...
Click to collapse
You would also need the IMEI number to be entered into Verizon's system in order to access their CDMA network, and Verizon does not add non-Verizon phones to their system for that.
If she deactivated the phone, I would just sell it.
I have a similar problem with my galaxy S5 from sprint. I was told from 2 different sprint call center people that with the MSL code (which I already got) the phone can be used with another domestic company and also international.
From that point I started an account with T Mobile, but when I inserted the SIM card into my phone it doesnt recognize it and obiusly have no signal.
Ive tried different methods to get the phone into the GSM frecuency, even accesing to the Hidden Menu and choosing ONLY GSM FREC, tried to add an APN, and now I'm thinking to install a g900t ROM to make it work...
If anyone here can help me out with this or refer me to a thread that could help, I will appreciate that

[Q] unlocking s4 SM-S975L - help please

hi,
couldn't find a solution anywhere, so i'm trying here, apologies if i misplaced my post.
i bought a s4 SM-S975L from wallmart (straightalk) in the US, but got relocated by my employer to israel.
now im stationed in israel/malta (rotating).
the s4 SM-S975L is locked apparently for any sim. tried to contact the company - they blew me off.
now im stuck with a phone which i cant use.
does anyone know how to "sim unlock" this one?
please?
thank you
You might want to remove your email unless you want to get harvested by a spambot.
Straight Talk Unlocking Policy
It's no surprise that Straight Talk blew you off. Your situation doesn't meet their terms and conditions in that you haven't had the phone active for one year. As to unlocking your phone, you can use either of the two methods that have already been discussed on these forums. Either going through the service menu to unlock, or using RegionLock Away and praying it works. Otherwise, you're out of luck and should send the phone to someone you know in the US so they can return it to WalMart.
thanks, but
thanks, but the mentioned dont fit.
they are not suitable for the model i have.
any other ideas? anyone?
If the methods mentioned didn't work, you'll have to purchase an unlock code from a third party. You could always put the phone on eBay and sell it, if you're not able to return it and don't want to spend any further money.
Be aware that even if you do get the phone unlocked LTE will not work in Israel as the phone doesn't have the correct bands. 3G and HSPA+ should still function.
thanks, can
thank you.
can you perhpas guide me to where i can get such a code?
3G and HSPA+ should still function - thats ok
http://www.sammobile.com/unlock/
Sam mobile doesn't support this model in the unlocking site, :/
Search the Internet as there are other places besides them. If no one can unlock it, then you have to use Straight Talk for a year and get the unlock code that way.

help with wont work with carrier, (yes its unlocked)

I need some help yall. My little sister just got the OnePlus 6T and its through T Mobile, she has MetroPCS. I know about unlocking and there's an app on the phone just for unlocking so I used it and it gave me a confirmation screen saying it was unlocked. But here's the issue. It still won't work and I get this notification after the phone boots up with the metro sim in it.
Edit I know i screwed up on the title haha, oops
Just double-checking, did you already call MetroPCS about transferring her line to a new phone? (since I know they still whitelist one IMEI at a time for each line and require you to call in to change which IMEI your line is associated with, even though there's no technical reason for them to have that still.)
If you already did that, then have you tried if other SIMs from other carriers work in the phone?

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