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well as I'm sure you all did.... the first thing I did when you got your N7 was to unlock and root it so you could load up all the games that you worked hard at on your phone... everything was great until it slipped off of my car seat when I got home and now it will not recognise the USB port while its powered on... my computer will not recognize the device at all to transfer data either... luckily I have already unlocked/ rooted and loaded team win recovery...
so here is my question... where can I look to see if something got broken when I dropped it... I took off the back cover and and everything looks ok...
my other question is will google replace it if I send it back saying that the cable does not charge while powered on... I can not relock/ return to stock without usb/adb connection
the length of turn around time that I hear about with the 16gb models I might wait it out to see if I can deal with it... I have a wifi web sharing app that I can use even though its very slow compared to a direct cable
If you can get back to the stock rom ...I'd sent it back if it's all possible.The Rma is quick and painless if your tablet was bought on Google Play.
- The turn around time for me on a 8gb and 16 gb tablets from Google play was just a few days. (Under a week from the time I called until the time I got my tablets in my hands. )
Well I let it charge off for the night and it is charged 100%... I guess I'll just rely on wifi connectivity for a while and see if I can manage before I try and return it
Sent from my Nexus 7 using Tapatalk 2
That really sucks man typically they won't replace a device that has been unlocked. Have you tried a factory reset yet? I I know it sounds unlikely but I have had accelerometers go to "sleep" from being dropped and or a faulty rom and a factory reset brought it back. Its really weird since you do get a charge when its off.. if it was broken hardware I would think you wouldn't get a charge at all. Make sure you do a nandroid backup before so you can get your apps back if it doesn't fix your problem.
Also about the RMA for the 16gb I believe now they are actually out of that model at the time. They may have a stash just for returns but if you decide to try a return I would make sure to find out what the estimated wait time would be.
Sent from my Nexus 7 using Tapatalk 2
Yea that's the weird part... But I did flash it back to stock ROM but nothing worked... If I could get USB to work I could flash it back to stock and lock it... Its a loose wire somewhere inside I'm thinking
Sent from my Nexus 7 using Tapatalk 2
My N7 16gb charged properly on the first charge. Now on the second charge, it will only charge while powered off. My device is stock and has not been dropped.
I plugged it in last night, while powered on, and woke up to find the battery in about the same state that it was in 8 hours earlier. That was with it plugged into a 2.5 amp HP Touchpad charger. I tried plugging it into a 1 amp charger and got no indication that it e was charging, until i turned it off. Then it put up the charging indicator. I will try using the N7 charger and see if that makes any difference.
It is possible, but very unlikely, that the device is doing a handshake with the charger when the device is powered on, and if it fails then refuses to charge. If that were happening i would expect to see a warning pop up on the device.
UPDATE: My device will charge properly off the asus charger that came with it. It totally sucks that the N7 appears to do a handshake with the charger. My advice to the OP is to make sure you only use the original charger.
Does ADB wireless work? Might not help you with fastboot, but you could push/pull files...
Yes all wireless connections work fine... But I guess I'm just going to have to live with this issue since it was my fault but at least I am already rooted with custom recovery so I might get lucky and have a kernel that might be able to fix it...
Sent from my Nexus 7 using Tapatalk 2
Based on the post about the charger "handshake," maybe it's the charger that's gone bad, and not the device?
Sent from my Nexus 7 using xda app-developers app
I dropped it cracked screen and can't unlock the screen, UK Repairs
Hi, hope someone can help :-0
I dropped my Nexus (oh dear!) and the screen's cracked. It powers OK, just I can't unlock as the touchscreen is not responding.
Asus UK can repair it, but can't quote me a price (because they've had so few repairs in yet)
Questions:
1. Anyone dealt with Asus UK repairs? Or any ideas of the costs of replacing a broken screen?
2. Can I reset the device by just using the on/off and volume keys as the touchscreen is dead
Thanks
As long as you have adb connection you can reset it to stock... I've got no USB connection so I cant... wugfresh toolkit has all the proper files to flash the stock image...
I've been doing OK with no USB... I charge it at night and I last me all day easily
Sent from my Nexus 7 using Tapatalk 2
Hey everyone,
I've tried searching, but no luck, so here's my issue.
My nexus 7 was around 25% battery last night so I plugged it in for the night.
Woke up this morning and the backlight was on, but the screen was off.
When I unplugged my n7 the backlight turned off. Hitting the power button had no effect.
I then tried pushing and holding the power button for roughly a minute, nothing.
I have disconnected the battery and still no response from the unit.
I plugged it back in for roughly a minute as well, still nothing.
Unfortunately I don't have access to a charger right now.
Is it possible the battery is dead even though it was on the charger all night?
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Weird.
Just plugged it in to my car charger and it booted up. Battery is completely dead, so I guess with the backlight staying on all night it didn't charge.
Now why would the backlight stay on if the screen is off...
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Don't go flashing different roms and kernels now like most of the idiots here, it could just have been your charger being faulty or a bad connection to the tablet overnight. if the problem happens again then you can investigate further.
BTW, were you charging from your PC/Laptop with a USB cable or through a wall adapter? i've had issues in the past charging my Nexus 4 and 7 not charging overnight on my PC
I feel like a broken record but since I've fixed a ton of n7s with loose battery connections, I would recommend checking the internal battery lead to make sure its not loose. Asus didn't do a good job of making sure all n7 batteries were secure and this allowed the battery to shift and pull the power lead out. Some clear scotch tape on the connector and one on the battery (avoid the copper tape areas) will eliminate this problem if that's what you have.
Sent from my Nexus 7 using Tapatalk HD
dottat said:
I feel like a broken record but since I've fixed a ton of n7s with loose battery connections, I would recommend checking the internal battery lead to make sure its not loose. Asus didn't do a good job of making sure all n7 batteries were secure and this allowed the battery to shift and pull the power lead out. Some clear scotch tape on the connector and one on the battery (avoid the copper tape areas) will eliminate this problem if that's what you have.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
I ran into this problem. Initially, my Nexus 7 didn't start. When I plug in the charger the screen would flicker from time to time but there's no indication of charging. So I decided to open it up to see that the battery cable has loosened. So I managed to fix it and use it happily thinking that it won't happen again.
Since last week, the same issue happened. I thought it was the same issue and opened it up to see that the battery cable is firmly in place. So I got a shock. I removed it and re-inserted it again to see if it fixed it. But nope, it won't turn on. And now it's been a week and I don't know what to do It's nothing wrong with the loose cable cuz now it's firmly in place.
Now when I plug it in to charge, the screen will just flicker (as in the back light will turn on and off in 5 sec intervals). What do you think I should do? I tried holding the power button for 30 secs as well.
I bought this new from eBay and still under warranty. But I live in Sri Lanka. So when I bought it, I had to ship to a friend in the US and had to wait till he came down. So it's not easy for me to ship back and to receive another device. Hopefully I can find a solution to fix this myself.
Su_Tweetz said:
I ran into this problem. Initially, my Nexus 7 didn't start. When I plug in the charger the screen would flicker from time to time but there's no indication of charging. So I decided to open it up to see that the battery cable has loosened. So I managed to fix it and use it happily thinking that it won't happen again.
Since last week, the same issue happened. I thought it was the same issue and opened it up to see that the battery cable is firmly in place. So I got a shock. I removed it and re-inserted it again to see if it fixed it. But nope, it won't turn on. And now it's been a week and I don't know what to do It's nothing wrong with the loose cable cuz now it's firmly in place.
Now when I plug it in to charge, the screen will just flicker (as in the back light will turn on and off in 5 sec intervals). What do you think I should do? I tried holding the power button for 30 secs as well.
I bought this new from eBay and still under warranty. But I live in Sri Lanka. So when I bought it, I had to ship to a friend in the US and had to wait till he came down. So it's not easy for me to ship back and to receive another device. Hopefully I can find a solution to fix this myself.
Click to expand...
Click to collapse
Make sure that the cables between the battery and the connector are intact and not broken. One or two people reported a broken cable.
Does it boot while plugged in to the charger with the battery disconnected ? You could simply have a bad battery.
Sent from my Nexus 7 using Tapatalk HD
dottat said:
Make sure that the cables between the battery and the connector are intact and not broken. One or two people reported a broken cable.
Does it boot while plugged in to the charger with the battery disconnected ? You could simply have a bad battery.
Click to expand...
Click to collapse
I checked again. The cables aren't broken. They are all in good shape.
It doesn't boot when I plug in. Actually it doesn't show anything on the screen. If I look closely I can see static flicker on the screen from time to time. Just like the static in TV but much much less. Like only a few of those in certain places.
When this happened the first time I opened it up to see the loose cable. So fixing that helped it then. But now I dunno what's causing it.
Sent from my Galaxy Nexus
Might have to try a different charger, maybe something stronger. I JUST had that problem with my GF Nexus 7. It wouldn't boot with her normal charger and the screen would flicker like a TV. I used my Nexus 4 charger and it worked.
She had left the battery fully drain for over two weeks and I think the battery didn't appreciate it.
Sent from my Nexus 4 using xda premium
This may be the noobiest of questions, but is there anything special that needs to be done to chage the unit or is anyone aware of units with bad charging ports. I just unboxed my Nexus last night and as my usual new device ritual put it on the charger for a few minutes. Noticed the battery icon came on for about 5-10 seconds and then disappeared. Figured it was normal but when I powered it on we only at 43%. Shut it off and let it "charge" overnight but when I powered it back up still at 43%. Tried a different cable with same results. Calling store today but wondering if I might have missed something.
Sent from my EVO using xda app-developers app
mumbles202 said:
This may be the noobiest of questions, but is there anything special that needs to be done to chage the unit or is anyone aware of units with bad charging ports. I just unboxed my Nexus last night and as my usual new device ritual put it on the charger for a few minutes. Noticed the battery icon came on for about 5-10 seconds and then disappeared. Figured it was normal but when I powered it on we only at 43%. Shut it off and let it "charge" overnight but when I powered it back up still at 43%. Tried a different cable with same results. Calling store today but wondering if I might have missed something.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
A common problem seems to be that the battery connector is not properly seated during assembly. Pop off the back cover and visually inspect the connector. Also, there are a handful of threads regarding the issue you're having. You may want to search for them and check them out for some pertinent info.
najaboy said:
A common problem seems to be that the battery connector is not properly seated during assembly. Pop off the back cover and visually inspect the connector. Also, there are a handful of threads regarding the issue you're having. You may want to search for them and check them out for some pertinent info.
Click to expand...
Click to collapse
Thanks. Does the back just pop off? Was running out the door to work so didn't get to search. Will check when I get home.
Sent from my EVO using xda app-developers app
Ok, so got the back popped off and all look connected. Power the unit back on and somehow it's at 49% and my wife said when she picked it up earlier today it was at 55%. Checked the battery stats and it's been online for 9 hrs. If I plug it in while powered on the charging icon displays as if it's charging. Just tried leaving it powered on and connecting the charger and just leaving it. If I hit the power button the charging icon comes on, so maybe it is charging, just incredibly slowly?
mumbles202 said:
Ok, so got the back popped off and all look connected. Power the unit back on and somehow it's at 49% and my wife said when she picked it up earlier today it was at 55%. Checked the battery stats and it's been online for 9 hrs. If I plug it in while powered on the charging icon displays as if it's charging. Just tried leaving it powered on and connecting the charger and just leaving it. If I hit the power button the charging icon comes on, so maybe it is charging, just incredibly slowly?
Click to expand...
Click to collapse
My cable went bad within a month. Luckily, every other item we own seems to have the same micro-usb slot, so we had a ton of other cables to try, so that fixed it. But two bad cables - I wouldn't guess that.
Try to unplug the battery and replication it again. Open the back cover and do that. You need to be carefully and not to break the pins.
Sent from my Nexus 7 using xda app-developers app
Seems to be charging ok now. Going to watch it today, then be in adb later for root.
Sent from my EVO using xda app-developers app
Last time I used it I picked it up only to see that it had 2% battery left and before I could get to the charger it automatically shut off. I figured the battery just died so I put it on the charger, didn't see if the screen/battery indicator came on since I have a cover case on it, and just left it there for the rest of the day/overnight. The next day I took it off the charger but it wouldn't come on and still hasn't. I used the original ASUS charger that came with it, tested it on my N4 and it charges, but no indication of it working on the N7. It's been about a week and I've tried all the button holding combinations to try and wake it up. It's the 2012 Nexus 7. I need help.
Also, I've never messed with the bootloader, I am unrooted and running stock. I last updated to 4.3 OTA and I read some of the bogus things that happen after the update and didn't think it would happen to me but the tablet is literally bricked.
Sent from my Nexus 4 using xda app-developers app
I did have this problem once, but it resolved by plugging it in for a few minutes, plugging out, waiting a few seconds and repeat until the screen shows the charging icon. After a few of these, it was working again.
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That didn't work for me
Sent from my Nexus 4 using xda app-developers app
I had a similar issue this weekend. To get it working, I left it on the charger for a few minutes and then while still on the charger I held in the power button and then the battery charging icon came up. I was also going to recommend checking the USB cable but you've already tested that. Still trying a different cable wouldn't hurt things either. Well I hope something in that rambling helps.
Sent from my Nexus 7 using Tapatalk 4
last week i got this issue twice. try this method, first plug your charger at least one hour, its okay if the screen just dark (better if you got something like little flicker or flash). then plug off your usb charger, then plug in again, right after you plug your cable press power button + volume down and wait.
maybe it will hit and miss, but this is the only method that i have tried and works.
ucubz said:
last week i got this issue twice. try this method, first plug your charger at least one hour, its okay if the screen just dark (better if you got something like little flicker or flash). then plug off your usb charger, then plug in again, right after you plug your cable press power button + volume down and wait.
maybe it will hit and miss, but this is the only method that i have tried and works.
Click to expand...
Click to collapse
Agreed with this one.
I had a situation where I was playing Magic 2014 plugged into the charger, but the game is so CPU intensive it drains the battery faster than I can charge it. I thought I had enough battery but at some point the tablet did an auto-shutdown right in the middle of a game, while still plugged in too. This also resulted in some crazy screen flickering and scary noises, which subsided when I unplugged the charger. When I plugged it back in, seemed to be dead as a doornail.
Anyway what worked for me was to unplug, plug in the charger and immediately hold down power+vol down after it went in. This brought me to the bootloader screen and I was able to get started.
Happened to mine a couple times since being on 4.3. Seems not to like getting completely drained. Anyway, after charging for a bit to make sure it had some juice I plugged it into my computer and held all three buttons. It booted into the bootloader. I selected reboot device or whatever it is. Then moved it back to the wall charger to let it get fully charged.
Sent from my GT-N7100 using xda app-developers app
Try this sticky:
http://forum.xda-developers.com/showthread.php?t=2090826
Thanks for all the suggestions everyone, I finally got it to turn back on. Do you think this issue will be resolved in Android 4.4?
Sent from my Nexus 4 using xda app-developers app
Hi Guys just had my XL battery die.
Connected USB charger cable to PC and a part of the screen less than the size of a finger tip started to flash like an atari.
I then connected the cable to an apple plug and got the same thing.
Eventually I got access to the main charger and after 30mins of charge no luck.
THE PHONE IS DEAD!!
Yes I have insurance and still in my 1st 30days of purchase.
Please note earlier on in the day I had a hammer and the phone in the same hand, as I put them both down on a table the hammer tapped the phone ever so lightly. I am noticing a hairline crack in bottom left corner, same place the screen flashed after it died.
Funny thing is the phone was working perfectly fine until battery died.
Could be a ROM issue or the hammer caused something, OR constant use of bluetooth music today has knackered something.
Im sad to say but this phone is a *****!!
Wow. That sucks. Any luck getting it fired up yet?
Sent from my Huawei Honor 5x using Tapatalk
Crack might have widened internally damaging the guts. Much like a glass chip can spread, a board can do the same thing. If the crack was at the bottom, you may have damaged the charging circuit.
Sent from my Pixel XL using Tapatalk