Today at random a certaim part of my touchscreen reports two touches. If i touch there the screen responds as if I'm touching there and about half an inch below. To have an idea open the play store and go to an app. Where it says install, if i click there it also clicks the app pics. I trsted it with developer options to show screen touches. Two dots appear. Is this a bug or a phone that needs replacement?
Sent from my VS980 4G using Tapatalk
It could be that phantom touch bug. Search for it. I have never experienced this in the VS980. Response seems a bit better on 12B. There was also an update regarding screen situations...
Hi guys, I have experienced a number of screen relates issues on my D800 since the Lollipop upgrade. I am pure stock, took the upgrade OTA from ATT.
1. Knock on stopped working. Knock off works OK. I tried all of the suggestions online, update touch firmware, etc. but still no help. This is no big deal since I can use the back button to wake up the phone.
2. I noticed scrolling was unresponsive in Chrome but ignored it because I thought it might be me.
3. I was out and on the phone and I noticed I could not hear her well all of a sudden and then the call got disconnected. I tried to put my PIN in to unlock the phone but that area of the screen was totally unresponsive to touch. I could enter the numbers in the second row of the grid but there is a 1 in my pin and that would not register. I restarted a bunch of times which I had to do only with buttons because I could not click 'OK' on the screen to confirm the restart. I got a screen on the phone saying my screen was unresponsive and this is how to answer calls only with the buttons etc.
I got home and used by OTG mouse connection to enter my pin and navigate the phone. I did a factory reset which I had never done before. The responsiveness seems better now. There seems to be one section of the screen that is unresponsive, right near the middle. I can't click on any of the icons in the second row from the bottom. I can get to the notification shade which I don't think I could do before.
I am attaching an image of a memo where I just ran my finger up and down the screen without lifting it. You can see the dead area.
Has anyone had this problem or knows of any solution? Thanks very much.
xda-soar said:
Hi guys, I have experienced a number of screen relates issues on my D800 since the Lollipop upgrade. I am pure stock, took the upgrade OTA from ATT.
1. Knock on stopped working. Knock off works OK. I tried all of the suggestions online, update touch firmware, etc. but still no help. This is no big deal since I can use the back button to wake up the phone.
2. I noticed scrolling was unresponsive in Chrome but ignored it because I thought it might be me.
3. I was out and on the phone and I noticed I could not hear her well all of a sudden and then the call got disconnected. I tried to put my PIN in to unlock the phone but that area of the screen was totally unresponsive to touch. I could enter the numbers in the second row of the grid but there is a 1 in my pin and that would not register. I restarted a bunch of times which I had to do only with buttons because I could not click 'OK' on the screen to confirm the restart. I got a screen on the phone saying my screen was unresponsive and this is how to answer calls only with the buttons etc.
I got home and used by OTG mouse connection to enter my pin and navigate the phone. I did a factory reset which I had never done before. The responsiveness seems better now. There seems to be one section of the screen that is unresponsive, right near the middle. I can't click on any of the icons in the second row from the bottom. I can get to the notification shade which I don't think I could do before.
I am attaching an image of a memo where I just ran my finger up and down the screen without lifting it. You can see the dead area.
Has anyone had this problem or knows of any solution? Thanks very much.
Click to expand...
Click to collapse
check if it is a connector problem http://forum.xda-developers.com/showpost.php?p=60590628&postcount=176
LazyG said:
check if it is a connector problem http://forum.xda-developers.com/showpost.php?p=60590628&postcount=176
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Click to collapse
I just RMA'd it. It probably is the same problem you had but I am pretty sure I am still under warranty so I just sent it in.
The phone model is a Samsung Galaxy Grand Prime G530AZ.
It is on stock 5.1.1 firmware.
Experiencing the problems in a couple different ways. The first instance that I'll mention involves the keyboard while in the stock messaging app.
The area that you press on to bring up the keyboard in order to compose the message is completely unresponsive while the phone is turned vertical with screen in portrait mode .... now, I found out today that if I turn the phone sideways/ horizontally and the screen rotates into landscape mode, then the messaging area becomes responsive and the keyboard pops up just as it should without any problems.
The next instance with the issues that I mention is with playing certain games from the Google play store such as candy crush ... etc.
While the screen is vertical, with the rotation in portrait mode, then the touch screen becomes unresponsive with certain aspects of the game which involves usually, tracing a line with your finger across various Adams on the game screen... Though if the screen is rotated into landscape mode attempting the same action which the touchscreen was previously unresponsive to suddenly works like it should /Touchscreen working normal versus how it was working whilst in landscape mode
I know there's gotta be a fix for this I mean it really does not seem like a hardware is you though i'm not a professional So I'm reaching out to everyone here that might possibly be able to help... If anything at least maybe direct me the right direction for a fix or solution you-know-what I mean ...
Just recently achieved root user access with KingRoot apk ... Though the issues with the touchscreen began long before achieving the root user access so I'm fairly positive that that is not the reason for the problems due to that fact .
Now i've tried looking everywhere online and google search is not returning any where close to the results that I am looking for about this issue...
Any and all assistance/advice would be greatly appreciated!!
Please and thank you for your time ...
I don't expect there's much that can be done if the hardware is to blame. This reminds me of my Galaxy S3 -- so it's a problem that everyone else fixed ages ago. When I touch the touchscreen, very very often, it doesn't register that touch at all. Sometimes you get a delayed response. This leads to all kinds of fun where you tap the screen again at the same moment that PH-1 responds to your first touch, so it applies your second tap to whatever is going to come up on the screen a half second later.
Does anyone know if this can be fixed by firmware updates or is this a hardware issue?
same here! my huawei honor 8 is much faster
Touch Screen unresponsive is a hardware issue. I had the same problem with my HTC U11 until it was replaced. Essential phone does not have this issue assuming screen is working properly.
Sent from my Pixel XL using XDA-Developers Legacy app
Touchscreen responsiveness, having to tap more than once for the screen to register a touch and awful light bleed caused me to send it back. But it was from the first batch that were manufactured. No issues on my U11, but I bought it in early August.
Confirming u installed the most recent OTA (NMI64C)? Because that fixed my touch issues.
flakko86 said:
Confirming u installed the most recent OTA (NMI64C)? Because that fixed my touch issues.
Click to expand...
Click to collapse
Yep that's what I currently have. I think the phone found that update on its own a few days ago. Touch issues seem to be hit or miss and maybe less frequent since that update. We'll see how it goes from here.
touch unresposive is due too thermal trottling or like me the launcher stock.
Solved with Evie launcher
Using a different launcher and such didn't help me out, unfortunately. Besides the tap issues, scrolling through a web page in any browser or with apps was extremely slow and laggy. My PH-1 was already being returned, so I couldn't test the latest software update they pushed out. But my device also had some horrible light bleed all along the left and right edges.
No light bleed here. But [email protected], the responsiveness of this touch screen is worse than any other phone I've had. And the new software update hasn't helped at all!...
Same issue!
I too am having touch screen issues. Today, I was on the phone and went to go back to the screen and the screen stays black. I tried everything including pressing the power button and I got no response from the phone whatsoever. The only thing that finally worked was to press the power button and the volume down button and hold them at the same time to shut my phone off after the call already ended. In addition to that issue , I also use Swipe to type and when I do so it often skips over letters and types words that I am not even trying to type . It should be mentioned that I'm a very experienced swipe user and I have not had this problem with my S7 Edge or my Wellington . Also, I should mention that I have the most recent OTA. Also, has anyone else noticed that the camera shutter has a serious delay in it even with the Google camera mod?
I've noticed my touch screen freaking out sometimes. It has more to do with the screen having too many prints on it. Guess it's a bit too sensitive. I wipe the phone screen off and it's fine. Doesn't happen very often. I have one of the latest batches, pure white.
Already looked into this?
Sensitivity:
1. Tap on the "Settings" icon on the home screen.
2. Tap "Language and Input".
3. Scroll to the very bottom of these settings and tap "Pointer Speed".
4. Increase the slider to make the touch screen more sensitive and easier to tap. Decrease the slider to make your touch screen less sensitive and more difficult to tap.
5. Tap "OK" and then experiment with the results.
Essential Support still working on that and they send me this instructions for now.
I think it makes the user experience better.
Shadow Samurai said:
I've noticed my touch screen freaking out sometimes. It has more to do with the screen having too many prints on it. Guess it's a bit too sensitive. I wipe the phone screen off and it's fine. Doesn't happen very often. I have one of the latest batches, pure white.
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Click to collapse
Same.
Hope it will have a fix soon.
Early on I got the black screen that required a power hold reboot, since moving to Oreo I've not seen that
basongwe said:
Same.
Hope it will have a fix soon.
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Click to collapse
This I have experienced too
edit : solved with oreo beta
basongwe said:
When I touch some letters on my keyboard, it's unresponsive. Same with some apps. I don't know why this phone is so frustrating to use even if it's a very good smartphone.
EDIT : I'm on Nougat's lastest version, not on Oreo beta.
Click to expand...
Click to collapse
Had it on both versions to be honest, but hoping it's getting resolved as time goes on!
Just got mine..same thing but...
My screen was doing fine until i installed "All in one gestures". I was messing around with side gestures and this caused the screen to be non-responsive. I un-installed the app, reinstalled it and set it up differently and now it is fine.
I hope this helps.
D4rk_nVidia said:
Already looked into this?
Sensitivity:
1. Tap on the "Settings" icon on the home screen.
2. Tap "Language and Input".
3. Scroll to the very bottom of these settings and tap "Pointer Speed".
4. Increase the slider to make the touch screen more sensitive and easier to tap. Decrease the slider to make your touch screen less sensitive and more difficult to tap.
5. Tap "OK" and then experiment with the results.
Essential Support still working on that and they send me this instructions for now.
I think it makes the user experience better.
Click to expand...
Click to collapse
This helped me. I have mine set at approximately 3/4 and I'm happy one day in. Seems to work great now. I would still like smoother scrolling though. Thanks a million.
I was also having trouble with Android Pay and then found a post about the NFC being located near the bottom of the phone as opposed to the top as on my Nexus 6p.
With these problems fixed I'm completely pleased with this phone.
ugh! Flashed back to stock on 7.1.1/NMJ32F/436 as that is how my phone came, and now I have no touchscreen after re-boot?!?!?! any advice? Please?
Thanks,
DJ
I have a Moto G4 that has had the touch screen become very erratic lately. This issue appeared shortly after a factory reset. The phone is stock, recently OTA updated to NPJ25.93-14.7. It frequently freezes and won't respond to touches of apps or the home/back/recent buttons, and won't side scroll to the next screens properly. Sometimes random apps launch on their own without any touch, and if you try to quit them with the back button they keep relaunching. The problem is intermittent.
I activated "Show Taps" in Developer Options and when the problem is happening there is a tap dot near the lower right side of the screen. It bounces up and down a little bit and vibrates sometimes. When this dot is visible tapping on anything else like app icons or buttons usually has no effect, however the taps are shown on the screen. If I hit the power button to make the screen go black it will sometimes recover when I reopen the display, other times it takes a reboot.
Wondering if it's a hardware issue, a guy at a Verizon store who seemed to know more than most said it was a faulty digitzer--it's seeing touches where there are none. I've replaced displays successfully before, would just like to have a confidence level that the digitzer is really bad before doing that, as opposed to a software or other hardware issue. Any ideas about problems that might cause this problem, like other hardware or a corrupted OTA? Seems very hardware-ish to me, but I'm no expert.
I have Drive links to a couple of short videos on the symptoms, can send links. Much appreciate any insights.
Mine has that issue as well. It will spam the 9 key on the unlock screen or anything in that spot if an app is open or what is on that spot at the home screen. I have to double unlock the phone to fix it. I guess turning the screen on and back off resets it for that session. But it's mostly every time the screen goes dark and comes back up I have to turn the screen off and back on to use the phone.
I had a similar problem and was able to send it in under warranty and get a replacement phone
G4 Digitizer or ghost touch
Apparently this is called Ghost Touch issue, and affects many phones. One solution tried is to disable Battery Optimization for System UI and Google Now Launcher in Settings>Battery>Battery Optimization. That seemed to cure it for a week or so, but the problem returned today. I can sometimes recover form it by hitting the power button to blank the screen and then reopen. Other times it requires a reboot. I see all kinds of alleged solutions out there from dimming the brightness to removing tempered glass protector to using a slow charger, but those don't seem like real fixes but workarounds (if they even work at all). Any other ideas?