Today I experienced a problem with my phone for the first time since I got it in April, but 2 days after updating the firmware.
When attempting to view the right side of the home screen, it wouldn't let me, it simply bounced back to the middle screen. A restart fixed this but I was wondering if anyone else has had this problem, or could shed any light on the cause?
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All of a sudden my power button doensn't seem to work.I can't use it ot wake up / put the device to sleep, or reboot. Any ideas why? Anyone else have this issue? I'vetried it both docked and undocked, same thing.
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Same happened to me
That happened to me also, had to RMA it. Took about a week from when it got to the shop in TX to when ti got back to me.
Hey,
I got a i9500 and i have a problem with the home button.
Sometimes when i push the home button it opens the multitasking windows although i didnt do a long push. It happes sometime and it really annoys me.
If someone knows how to solve it please tell me.
Thanks,
Eden
By the way, dont tell i dont know to push a short push beause this is NOT the problem. I gave it to some friends and it happened to them too.
Your button is sticking. When you press it it does not come up fast enough.
Did you get any juice or sweat in the button ?
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Gillion said:
Your button is sticking. When you press it it does not come up fast enough.
Did you get any juice or sweat in the button ?
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Absoultely not. Anyway, what can i do?
eden1108 said:
Absoultely not. Anyway, what can i do?
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If it is trutly a physical defect with the home button your best but most annoying option is to take back the phone and have it changed with a new one.
Another thing to do is to do a factory reset (just in case there is a software bug causing the button to act this way)
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This are my last options. I dont want to replace my phone neither to wipe it.
If you someone encounter this problem please help me.
Thanks
I have the same problem with my phone. Runing stock ROM.
The home button will trigger the task manager upon waking up the phone. This is driving me absolutly crazy. I hate lock screens and passwords just to get to the home screen.
Once the home screen is up this behavior stops.
I just tested the time it takes to hold the home button and launch the task manager alongside with my old Galaxy S2 and the latter needs a longer hold on the button.
The home button is not sticky, it has a normal feel and click.
Please help
Actually my problem i not at the waking up of the phone but in the home screen or in any app.
HELP
Just made an account because I'm having the exact same issue and was wondering if you were able to fix it at all because this happened to my phone very suddenly so I'm wondering if it's a software issue.. Please reply.
One thing I noticed is that this never happens when I'm on the home screen, only when have an app open. Also, it doesn't feel like the button is sticking by any means. My phone is a week old..
Mrtnd said:
Just made an account because I'm having the exact same issue and was wondering if you were able to fix it at all because this happened to my phone very suddenly so I'm wondering if it's a software issue.. Please reply.
One thing I noticed is that this never happens when I'm on the home screen, only when have an app open. Also, it doesn't feel like the button is sticking by any means. My phone is a week old..
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I'm having this same issue. When I'm at the home screen it doesn't "stick", but only when I'm in an application. What's up with this behavior? It's a recent development. Could this be a software issue? I have a Verizon S4 and it hasn't had a software update at all yet.
Any solutions, or maybe there's an app we all have that is causing this?
UPDATE
I've made this happen on the home screen, usually by pressing near the middle of the home button, however this only starts happening after the phone has been on for a while. I'm so confused as to whether this is a hardware or software issue, or maybe a combination of both.
kmedeiros said:
I'm having this same issue. When I'm at the home screen it doesn't "stick", but only when I'm in an application. What's up with this behavior? It's a recent development. Could this be a software issue? I have a Verizon S4 and it hasn't had a software update at all yet.
Any solutions, or maybe there's an app we all have that is causing this?
UPDATE
I've made this happen on the home screen, usually by pressing near the middle of the home button, however this only starts happening after the phone has been on for a while. I'm so confused as to whether this is a hardware or software issue, or maybe a combination of both.
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The home button problem was gone for a while, but a week ago, it came back and I decided to call T-Mobile. They immediately said it was a software issue and recommended me to do a factory reset. So I did and it seems to be working perfect now, haven't had the home button sticking or giving any problems for about a week now.you should definitely give that a try.hope it helps.
hey guys.
I switched some ROMs after that and it solved the problem. I can only assume it is a software bug.
try upgrading to the newest version(I use 4.3)
Hope you will all solve it as i did.
Hi everyone im new here and need some help. I just got an update a couple days ago to the 4.4.4 but ever since my home button only opens google while before id have to hold it down. ive tried home2 launcher but it doesnt help. can anyone help me this is really annoying and it makes my phone hard to use.
Hey guys
My edge has frozen 3 times already to the point I have to reboot holding the 3 buttons.
Anyone else have this issue?
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My screen went black, had to hold the volume down and power until it rebooted. I've only had this phone for 4 hours.
Nope guys, mine running like a dream and I'm Def a power user. I'd try a couple back to back factory resets.if you still have issues, take it back.
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Got the same issue. And factory reseting didn't do anything. I also tried to reset using the 3 buttons but it just says downloading for more than an hour! I really don't want to send it back and go trough the whole hassle. I just want a fix. I got this phone yesterday and I can't enjoy it... it only freezes when on standby for some time. The only way I can get it to work is by using the 3 buttons just like they guy above...
XanxusPrimo said:
Got the same issue. And factory reseting didn't do anything. I also tried to reset using the 3 buttons but it just says downloading for more than an hour! I really don't want to send it back and go trough the whole hassle. I just want a fix. I got this phone yesterday and I can't enjoy it... it only freezes when on standby for some time. The only way I can get it to work is by using the 3 buttons just like they guy above...
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The downloading screen is just a bootloader screen for flashing rom while odin. If you isn't flashing rom, you don't need to wait for it since the phone is doing nothing.
Got a reboot once on PAW FW. Nothing after.
Yep had one yesterday after using bbc iplayer, tried to go back into iplayer from multitasking and it froze then went black . .used the volume and power for 7 secs and everything came back on . .
Hoping this is just software. .
Mine is UK version and got it on the 8th . .
Read that the S6 had similar problems
Anyone have a fix for this or do I need to take it back to Verizon? I'm in the US and have the same issue. It has happened to me multiple times.
I get automatic reboots as well as full screen lockup for 7-10 minutes where it reboots itself. Both seem to occur when I'm trying to do something immediately after doing something else. Examples are when I hit send on a text/tweet and then pull down the task bar while it's in the process of sending the text/tweet or when rotating screen to look at a picture in landscape mode in Facebook and immediately tapping the center of the screen to get rid of the text on the screen.
This has now happened every day I've had the phone (Friday, Saturday, and now Sunday). It's getting quite old. Any help would be appreciated before I take my phone back to Verizon tomorrow.
I haven't had any freezing, but I did have my first random reboot after 4 days of ownership while listening to music with it plugged into an aux cable..
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rodnii said:
I haven't had any freezing, but I did have my first random reboot after 4 days of ownership while listening to music with it plugged into an aux cable..
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Same.
i experienced the same issue, freezing up, i reset my phone and someone told to me to install an optimizer to help my phone by freezing up
I got the phone for 2 weeks now, yesterday my volume down and power button is unresponsive, press the power button for a few seconds but it wont respond. I have to hold volume and power buttons and press until a few more seconds and ir restarts, after rebooting it works ok.
Anyone have an update to this thread? Has anyone gotten a fix for this? Or should I just send my phone back and get another? Thanks for any help.
Just had another freeze and shutdown . .doesn't reboot but requires me too use power on and volume keys for 7 seconds to restart phone. .really hope its a software problem ..seems to happen on multi tasking
same for Galaxy S6
i have the Galaxy S6 and i have the same probleme, my phone keep freezing and some time rebooting, i try the safe more but still freezing, i delete the new installed app with no luck.
some other wesite say this is an apps crash that make the phone freezing, but i don't know.
Don't worry, Samsung will fix this with an update. Only had 1 reboot and it was on PAW fw.. now that I'm on pb4 it haven't happened once.
I have a verizon S7 edge, and have had multiple reboots on the phone, with no consistent pattern. It has done it while sitting on the bed untouched/unused. It remounts the SD card every time this happens. I'm really stunned there is no word from Samsung about this issue
I have had the same issue. I worked with a Samsung support member who was helpful in attempting to troubleshoot and log the issue. I ran my phone in safe mode for a few hours in hopes that it may have been an app I downloaded causing the freezing issue but unfortunately the phone froze again while in safe mode. According to Samsung, my next step is to go to a Samsung Experience shop in a Best Buy and have them do a software flash. I'm heading there today and if its successful I'll be sure to post about it.
samsung s7 edge freezing
i have a samsung galaxy edge 7 and it just froze on me too the screen froze and non of the buttons worked for the rest either so i popped the sim card n it unfroze.
Hey, this is software problem. Dont take it back phones. Maybe chrome, messenger freeze phone. Just send feedback Samsung. Samsung will fix this with update. Its not phone problem. Easy guys...