[Q] Dialer goes black when making calls and no sound - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I have an s4 from rogers (Canadian model) and initially had cyanogen mod as my rom but I realized that I was missing nearly 5 GB of storage on my phone. I read that to fix this I had to go back to stock using Odin. I went back to stock 4.2.2 using Odin, but then my WiFi stopped working. I couldn't turn WiFi on or search for networks. I then rooted my phone and installed a rom and my WiFi problem was fixed, but now I cant make calls. Every time I try to call someone my screen goes black and the recipient cannot hear me and I cannot hear them. Also, the sound on my phone does not work. I have flashed multiple roms and still get the same problem. Does anyone know any possible solution. I have looked around and many people have had the same problem, but no solution. Any help would be appreciated.

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[Q] Phone sound stops working with calls

I have tried searching through out the forums and even on Google haven't been able to find a fix.
Out of nowhere my phone will stop notifying me of text messages and phone calls. The sound wont work at all, even if I notice someone is calling and I answer I wont be able to hear them and they cant hear me. It will work again after a reboot but it is still VERY annoying.
This is the second epic I have had this problem on.
I'm running SRF 1.2 and genocide 2.0 I've tried re-flashing the ROM and kernel multiple times on both devices.
anyone have any ideas?
I had problems with Notification sounds, but remounting SD card solves them
All stock.
hmm i don't think that will fix my issue if the person on the other end cannot hear me as well. it has to be a system problem however i'm not sure if it has to do with my kernel, ROM or if i'm just very unlucky and had two phones with the same problem back to back .

making & receiving calls.. getting dead air half the time...

Hi everyone, i am having a couple issues with my phone. Im no pro, but after rooting my old s3 i got thr s4 and rooted it before even making a call. i installed the pac-rom ROM and its been working great except for the following...
about 3 of 10 calls when answered is dead air, the person on the other end says it rings then stops to dead air..
also about 3 of 10 calls placed are dead air also, the person on the other end gets a ring and answers to dead air.. my call timer starts counting as a normal call would, not as if the phone is unable to gain a network connection to make the call, where the phone just wouldnt connect. i dont hear ringing.
its very annoying. not so much when making the call, but when trying to answer a work call then having to call them right back as they are trying to call you back and leaving a VM or something.. i talked with Telus, and of course they see nothing wrong. but they will only do so much as my phone has a custom rom and they just blame the problem on that regardless of whats actually causing it.
donation coming to whoever can get this fixed for me!
also, when i have google chrome open, or by using the google search bar, i cant google anything or go to my bank website from my phone. it seems that all secure webpages cant be viewed.. im also having a problem where some pages just wont load. wireless or not.. gives me a server error connection refused message.
im more worried about the connection problem than the surfing problem, any help is appreciated though! thanks!
anyone?
What device, what rom, what version of baseband, come on, more info will yield more answers...
If it's a 4.2 AOSP ROM, it's possible that the audio fix from cm hasn't been merged, and even if it has, there are still issues. There is a modified phone.apk you can try as well, just search the forums for it. This issue shouldn't be an issue much longer since it doesn't exist on 4.3
Sent from my SGH-I337 using Tapatalk 2

[Q] Can Make But Not Receive Calls After Unlock

Hello,
I recently bought an S4 from Sprint, but I'm working overseas in Vietnam. They assured me that they had unlocked the phone, but, well, it's Sprint and the phone wasn't unlocked when I put my SIM in. Therefore, I rooted and downgraded my baseband to MDC and did the unlock method, which worked. However, ever since then I haven't been able to receive calls (I can still make them though).
When people call me, the phone rings on their end but nothing shows up on my end.
Here are solutions I've tried:
- Various Roms (Jellybean & Kitkat)
- Upgrading the Baseband to MJA
- Clearing the Cache
Anyone have any ideas what the problem is? Thanks!
i have a similar situation My phone is unlocked and working on Orange GSM with TW base rom, but if a put any rom base on 4.4.x it pick up the signal, SMS and Data works but incoming calls doesnt ring even if the other party hear the bip and went i try to dial out it doesnt hang up. Try a Samsung base rom, thats the only working rom for me. Any AOSP or AOKP i can make a call, but cannot received them. But the strange thing is the other party can hear the tone.
Edit 1: Find a possible solution go try this. http://forum.xda-developers.com/showthread.php?t=2539794
Edit 2: My phone is now working like a charm with AOSP doing the steps on the link
99339335123
silverfox88 said:
i have a similar situation My phone is unlocked and working on Orange GSM with TW base rom, but if a put any rom base on 4.4.x it pick up the signal, SMS and Data works but incoming calls doesnt ring even if the other party hear the bip and went i try to dial out it doesnt hang up. Try a Samsung base rom, thats the only working rom for me. Any AOSP or AOKP i can make a call, but cannot received them. But the strange thing is the other party can hear the tone.
Edit 1: Find a possible solution go try this. http://forum.xda-developers.com/showthread.php?t=2539794
Edit 2: My phone is now working like a charm with AOSP doing the steps on the link
Click to expand...
Click to collapse
Worked like a charm, you're my hero.

[Q] Galaxy S4 No call Audio

HI,
I have a Galaxy S4 GT9505. I started facing a problem with the in-call audio today. When I can someone they cannot hear me and I cannot hear the m either. There is no ringing sound either. There is no sound even if I turn on the speaker. The earpiece and mic are working with other VoIP applications like Viber / Skype and Tango etc. Here is a list of things which I have done to resolve the issue but nothing seems to work so far:
1: Rebooting the phone
2. Rebooting by pulling the battery and simcard out and putting them again.
3. Factory Resetting the phone and wiping all data.
4. Pulling the battery out for 5 mins or so and putting it again in solved the problem for one or two calls but the problem again started soon after that.
I am running android 4.3 which i recently updated a month ago from stock 4.2.2. I havent tried flashing the phone or rooting it since I am not a big tech-geek but I really doubt it would work as some other posts have found it useless.
It is definately a software issue and I cant find any place which comes up with a specific solution to this problem. My gs4 is completely unlocked and I do not have a warranty claim since the phone was bought in another country,
Itll be really helpful if you guys can help me with this as the technicians here in Australia are a real ripoff when it comes to phone repairs.
Any help will be appreciated .
Thanks
affanabid said:
HI,
I have a Galaxy S4 GT9505. I started facing a problem with the in-call audio today. When I can someone they cannot hear me and I cannot hear the m either. There is no ringing sound either. There is no sound even if I turn on the speaker. The earpiece and mic are working with other VoIP applications like Viber / Skype and Tango etc. Here is a list of things which I have done to resolve the issue but nothing seems to work so far:
1: Rebooting the phone
2. Rebooting by pulling the battery and simcard out and putting them again.
3. Factory Resetting the phone and wiping all data.
4. Pulling the battery out for 5 mins or so and putting it again in solved the problem for one or two calls but the problem again started soon after that.
I am running android 4.3 which i recently updated a month ago from stock 4.2.2. I havent tried flashing the phone or rooting it since I am not a big tech-geek but I really doubt it would work as some other posts have found it useless.
It is definately a software issue and I cant find any place which comes up with a specific solution to this problem. My gs4 is completely unlocked and I do not have a warranty claim since the phone was bought in another country,
Itll be really helpful if you guys can help me with this as the technicians here in Australia are a real ripoff when it comes to phone repairs.
Any help will be appreciated .
Thanks
Click to expand...
Click to collapse
Mind dialing *#1234# and write it down here
Repulsa said:
Mind dialing *#1234# and write it down here
Click to expand...
Click to collapse
Here you go:
AP : I9505XXUEMK9
CP : I9505XXUEMK9
CSC : I9505VAUEMK1
affanabid said:
Here you go:
AP : I9505XXUEMK9
CP : I9505XXUEMK9
CSC : I9505VAUEMK1
Click to expand...
Click to collapse
Download/Extract This file ,Then Flash the file with Odin 3.04 or 3.09 , then open extracted file ".tar.(md5)" as PHONE/CP and Flash away. IF the problem still persist Download the stock 4.3 rom base from your Country from here and Follow the tutorial from here "Dont forget to do a backup" Goodluck.
Repulsa said:
Download/Extract This file ,Then Flash the file with Odin 3.04 or 3.09 , then open extracted file ".tar.(md5)" as PHONE/CP and Flash away. IF the problem still persist Download the stock 4.3 rom base from your Country from here and Follow the tutorial from here "Dont forget to do a backup" Goodluck.
Click to expand...
Click to collapse
Both methods not working
Did you flash (custom) kernel recently?
Dear OP,
I had this with my S4 it went to the menders 3 times, each time they factory reset it and flashed latest and sent it back working.
(I had obviously already done this myself)
Then it would go again. After the third time enough was enough and I escalated it and the replaced it with a new handset and no more problems. I think this is a hardware issue and you're gonna have to get a replacement.
Search XDA for mine and others threads or go to O2 Community where there are a couple of others stories (mine included)
Cheers,
GG
Hello .. i have an S4 with almost the same problem .. incall sound is like an radio interference very strong ... about 90% and in the background i can hear the call only 10 % so its unuseable. I also want to specify this is only manifested on headphones handsfree (tryied many kinds same result), bluetooth works fine, voip / skype also.
The thing is i never made gsm calls (with headphones) between the firmare updates to be shure if it comes from the firmware
i9505
4.4.2
bb i9505xxugng8
unrooted
So from my experience i'm guessing the audio chip is almost at the end of life, so if that is true dont think any software sollution will fix this.
But if anyone has an idea, that would help.
Thanks in advance.
I had the same problem - no in-call audio, everything else working fine. GT-I9505 running 4.4.2. If I restarted the phone then in-call audio would work for a while, then stop again. It was getting to the stage where I couldn't rely on it working for more than half an hour. I searched the web and found lots of non-functional suggestions, I tried lots of things and this is what I ended up with:
1. I deleted the call logs. It didn't seem to help, but it may be relevant if the next steps don't work for you.
2. I restarted in Safe Mode. Even after about 3 hours I still had in-call audio, so it looks to be a software problem.
3. I then restarted in normal mode and after about 18 hours I still have in-call audio working. Not sure how long it will last, but it's a huge step forward for me.
Hope this works for you.
SOLUTION: Samsung Galaxy S4 I337 no audio sound during phone call.
SOLUTION: Samsung Galaxy S4 I337 no audio sound during phone call.
For me it was a bad SIM Card Reader or Module IF. But it could be a bad SIM card so try a new SIM before doing this repair or at least take it out and in.
My Service Repair Statement said it replaced two things:
Part Number Description
GH59-13279A Unit-SIM SD SOCKET; SGH-I377, 10-0013-0278
GH59-13111A MODULE-IF SUB FPCB(SGH-I337);SGH-I337,10
Called 800-726-7864 told them what the symptoms were and that the support line said it was the SIM Card Reader and they gave me a quote of $70.36 and seemed confident that the phone would be fixed. Sent to Samsung Repair Facility in Texas, total cost $70.36, and was without it for 9 days. It’s been working for 2 weeks now with no problems.
First I took it to an AT&T Service Center and all they really did was try a new SIM Card, next called Samsung Service 888-987-4357 and went thru a series of tests and they said it was a bad SIM card reader and gave me the repair center number.
Symptoms:
No audio / sound during a phone call on either side (caller or receiver)
Call connects everything is working, just no sound.
Sound for all other functions and apps works (music, voice recording, video audio).
You can tell it is going to happen when you make a call and you don’t hear any ringing just a click sound then nothing. If you hear ringing then the call will work.
Rebooting usual works for a call or two. Messing with some settings may get it to work for a period of time. But for me none of any of the other suggested fixes worked except rebooting and turning airplane mode on and off but it only fixed it for awhile.
I have used the phone for 1.5 years and never had a single hardware problem, didn’t have it heavily loaded (RAM or Memory). It just started one day out of the blue and drove me crazy.
affanabid said:
HI,
I have a Galaxy S4 GT9505. I started facing a problem with the in-call audio today. When I can someone they cannot hear me and I cannot hear the m either. There is no ringing sound either. There is no sound even if I turn on the speaker. The earpiece and mic are working with other VoIP applications like Viber / Skype and Tango etc. Here is a list of things which I have done to resolve the issue but nothing seems to work so far:
1: Rebooting the phone
2. Rebooting by pulling the battery and simcard out and putting them again.
3. Factory Resetting the phone and wiping all data.
4. Pulling the battery out for 5 mins or so and putting it again in solved the problem for one or two calls but the problem again started soon after that.
I am running android 4.3 which i recently updated a month ago from stock 4.2.2. I havent tried flashing the phone or rooting it since I am not a big tech-geek but I really doubt it would work as some other posts have found it useless.
It is definately a software issue and I cant find any place which comes up with a specific solution to this problem. My gs4 is completely unlocked and I do not have a warranty claim since the phone was bought in another country,
Itll be really helpful if you guys can help me with this as the technicians here in Australia are a real ripoff when it comes to phone repairs.
Any help will be appreciated .
Thanks
Click to expand...
Click to collapse
NO voice During call
hi guys
i have a problem with my s4 9505, i cant hear voice during network but i can hear voice on whatsapp/skype.
I have tried rebooting, even i switched to previous OS 4.4.2 , but in vain.
please suggest some solution
i have 3 log cats of this issue
https://mega.co.nz/#!xtMwHLrb!AaYC99...VomCwGvCKuP9Q0
https://mega.co.nz/#!s0txRIAb!xJ4Ws4...ABUR3l0tI8Fg2E
https://mega.co.nz/#!Q08Qlb7L!AULugi...NtPTOdMuapjT4k
rpsdguy said:
SOLUTION: Samsung Galaxy S4 I337 no audio sound during phone call.
For me it was a bad SIM Card Reader or Module IF. But it could be a bad SIM card so try a new SIM before doing this repair or at least take it out and in.
My Service Repair Statement said it replaced two things:
Part Number Description
GH59-13279A Unit-SIM SD SOCKET; SGH-I377, 10-0013-0278
GH59-13111A MODULE-IF SUB FPCB(SGH-I337);SGH-I337,10
Called 800-726-7864 told them what the symptoms were and that the support line said it was the SIM Card Reader and they gave me a quote of $70.36 and seemed confident that the phone would be fixed. Sent to Samsung Repair Facility in Texas, total cost $70.36, and was without it for 9 days. It’s been working for 2 weeks now with no problems.
First I took it to an AT&T Service Center and all they really did was try a new SIM Card, next called Samsung Service 888-987-4357 and went thru a series of tests and they said it was a bad SIM card reader and gave me the repair center number.
Symptoms:
No audio / sound during a phone call on either side (caller or receiver)
Call connects everything is working, just no sound.
Sound for all other functions and apps works (music, voice recording, video audio).
You can tell it is going to happen when you make a call and you don’t hear any ringing just a click sound then nothing. If you hear ringing then the call will work.
Rebooting usual works for a call or two. Messing with some settings may get it to work for a period of time. But for me none of any of the other suggested fixes worked except rebooting and turning airplane mode on and off but it only fixed it for awhile.
I have used the phone for 1.5 years and never had a single hardware problem, didn’t have it heavily loaded (RAM or Memory). It just started one day out of the blue and drove me crazy.
Click to expand...
Click to collapse
Same for me, it was the sim card not seated properly.
Same Issue to me
See, i got a similar problem, when i make a phone call sometimes it works and sometimes the phone loses the sound. after a reboot the problem seem to be gone during a brief moment, then it lose sound again. I've tried all kind of software solutions and get some conclusions after reading a lot of posts.
First: Is a hardware issue. Is related to the sim card reader and the charging port.
I've started experiencing the Cannot detect your simcard problem and fix it with a piece of foam,(it actually works great). The sim card problem was hiding the sound issue because it constantly reboots the phone, 2-3 times a day, and even if it loses the sound i didn't realize because i have to restart because of the annoying pop up.
I'm on CM13 now, and was working great for a day or two. then it starts losing sound again, first was call audio only, then even when the phone try to make the unlock sound it freezes, get in an unresponsive state. When i hit the phone softly he makes the unlock sound and starts working really good. Then Ii think, let's try that when it loses sound anywhere else. Try to play a song and the phone freezes and no sound is coming from the speaker, little hit and starts playing. Try to call and freezes or start the call without sound, little hit and works great again. So…i started to wonder what if is the same sim card issue, a faulty connector, that make perfect sense to me. So given the fact that I cannot aquire replacements and the fact that i’m reallyyy cheap, i will try to use a piece of foam on the top of the charger connector as well as the sim card reader. I’ll keep you posted if that Works for me.

N910C emergency calls only... again

Hey, so 9 months ago I had the same issue that probably has a different cause now. Back then, I used to get the emergency calls only error and my efs was corrupted because of flashing CM13). I fixed it by restoring the nv_data backup I took. Now, I get the same **** all over again, except this time; I DID ABSOLUTELY NOTHING. NADA. ZILCH. The phone went off on it's own, along with the very ability that classified it as a phone.
The IMEI number hasn't changed at all. I mean why would it, I did nothing that could cause this. Flashing new roms doesn't fix this, and neither does that mystical voodoo **** (reinserting the sim-card so many times that you see gold contacts in your sleep). Oh, and I lost the SD card with the original backups on it.
Whenever I try to connect to a carrier by the network operators screen, it just times out. So is there anyway I can fix this? Or at least PINPOINT the problem so I can fix it?
Oh, and there's a thing going with the IR blaster too. It's dead. How would I go about changing the blaster out? It doesn't seem openable like the S4 I had was (metal frame).
Bump
bump once again
Oh come on, nobody has a clue?
Hi @Peontikos_Desmos, actually I have the same problem as you. I have a Korean note 4 n916k and since 1 month I have this strange problem too. I tried everything I know, reflashing original roms from Samsung(android 5.0.1, 5.1.1, 6.0.1), many custom roms ..., ... No way, no solution. The only thing that I tried to make my phone working as phone is just put the network mode in setting to 2G, not 3G, nor 4G, just 2G. With 2G only as network mode, the emergency calls only disappeared BUT now I can't connect to 3G and 4G anymore. Please please help us guys.
Sent from my SM-N920C using XDA Free mobile app

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