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Hi,
my Nexus 7 (2013) is stuck on Google screen...
a few days ago I downloaded a lot of movies via utorrent, and utorrent kept crashing. So i forced stop, removed the app, reinstalled it from google play and continued.
My nexys then suddenly freezed for about 1-2mins before i shut it down via the power buttom, and since then it wont start...I've tried almost everything.
The device is stuck on Google screen. I've tried to boot it through the bootloader, recovery mode etc, but it's still stuck on the google screen. downloaded the nexus root toolkit to unlock my device, but it keeps tellin me i've to enable USB debugging. which I can't since my device won't start.
I've downloaded the SkipSoft Android tookit, but not too familiar with the tookit so haven't really tried anything yet (also not sure which android version i'm running)..
Is there ANYTHING i can do?
EDIT: tried using skipsoft android tookit to unlock bootloader, but when coming to the stage where i've to chose yes or no, the device get stuck and the power button does not respond => I can't chose Yes..
EDIT: So I've tried a few things but nothing seems to work..
downloaded a new adb+fastboot directory from another thread. Fastboot commands seems to work, but when i try and erase boot/cache etc the cmd does nothing...had this line for about 10min:
erasing 'boot'..
nothing happens.. when i unplug my device an error message shows (too many links).
so, fastboot won't erase my boot nor my cache, so i tried to fastboot flash bootloader bootloader.img, and it says my bootloader is locked.
fastboot oem lock --> bootloader is alrdy locked
fastboot oem unlock --> stuck at "YES", just as i was when trying with different toolkits.
fastboot -w update image-razor --> Error, failed to load 'img-razor'
soo i'm getting kinda desperate here...
remeber, this was all from a stock rom, no root, no custom rom, just from a freeze when dl movies from utorrent...
i have been stuck like that before. get into to the bootloader screen from where its hung at the google splash screen. once there you can fastboot a factory image.
from the google screen:
1. hold volume up, volume down and power until you get to the screen with the android and its belly open
2. connect to pc
3. download factory image from HERE
4. unzip the tar file you just downloaded and place the contents in your platform-tools folder
5. double click the file named flash-all.bat
6. wait for it to finish and it should boot up just fine.
jase33 said:
from the google screen:
1. hold volume up, volume down and power until you get to the screen with the android and its belly open
.
Click to expand...
Click to collapse
say what? Hold vol.up, vol.down and power until i get to bootloader?
when i press vol up, vold down, and power, holding them all in together from the google screen the device shuts down..
Do you have a youtube tutorial gudie or something?
EDIT:
Also, I've never rooted or done anythign with this tablet except downloading a few apps etc...this crash happened when downloading from utorrent...
The key combination is to be used from being powered off.
Fuzzra said:
The key combination is to be used from being powered off.
Click to expand...
Click to collapse
Yeah, and from what i can read it also needs an unlocked bootloader, which i don't have..
just keep holding the keys down. it will shut down. keep holding it will try to boot back up and take you to the bootloader screen. you do not need an unlocked boot loader. all my nexus devices have locked bootloaders, are rooted and run custom roms.
jase33 said:
just keep holding the keys down. it will shut down. keep holding it will try to boot back up and take you to the bootloader screen. you do not need an unlocked boot loader. all my nexus devices have locked bootloaders, are rooted and run custom roms.
Click to expand...
Click to collapse
shuts down, then nothing... tried holding it down for about a minute.
skampflens said:
shuts down, then nothing... tried holding it down for about a minute.
Click to expand...
Click to collapse
like this
jase33 said:
just keep holding the keys down. it will shut down. keep holding it will try to boot back up and take you to the bootloader screen. you do not need an unlocked boot loader. all my nexus devices have locked bootloaders, are rooted and run custom roms.
Click to expand...
Click to collapse
also, should add that i tried to unlock oem via the cmd, tried to flash boot.img but nothing..
when typing fastboot oem unlock, it got stuck at "Yes" when trying to unlock bootloader, and when typing flash boot, it said error, cannot flash boot.img..
AND i'm not running a custom rom, just the standard stock rom
one step at at a time. lets get you to the bootloader screen first. all good things happen from there.
jase33 said:
one step at at a time. lets get you to the bootloader screen first. all good things happen from there.
Click to expand...
Click to collapse
uploading a video....
only way i can access fastboot is via volume down and powerbutton..and that's when the device is shut down
<iframe width="560" height="315" src="//www.youtube.com/embed/SRfrjR9Y8fI" frameborder="0" allowfullscreen></iframe>
OK. but you can get there. yes?
jase33 said:
OK. but you can get there. yes?
Click to expand...
Click to collapse
Yes, I can access bootloader (fastboot mode).
tho i don't know which version i'm running..
it's either 4.4.2 (KOT49H) or 4.4 (KRT16S).
however, when running flash-all it says "fastboot is not recognized as an internal or external command"
http://www.youtube.com/watch?v=SRfrjR9Y8fI&feature=youtu.be
dont worry about version. it does not matter. lets focus on your connection to the device. do you have ADB setup on your pc? if you dont, go to THIS thread and get minimal ADB & fatboot from shimp208. install it and run it.
jase33 said:
dont worry about version. it does not matter. lets focus on your connection to the device. do you have ADB setup on your pc?
Click to expand...
Click to collapse
Yeah, at least i think so.. downloaded the adb bundle pack..
plug in your device and type "fastboot devices". tell me if you see a serial number display
jase33 said:
plug in your device and type "fastboot devices". tell me if you see a serial number display
Click to expand...
Click to collapse
nope, it says "fastboot" is not recognized as an internal or external command, oparable program or batch file.
http://www.youtube.com/watch?v=RLjLdHxuENg&feature=youtu.be
ok. you dont have fastboot. go and install Minimal ADB and Fastboot
jase33 said:
ok. you dont have fastboot. go and install Minimal ADB and Fastboot
Click to expand...
Click to collapse
serial nr does show!
great! have you downloaded the factory image for your device yet? get it HERE if you have not. make sure you get the right one. if your device is wifi only select that one, if it had mobile data and a sim card get the one for mobile..
I dont know what happened but I rebooted my phone today and it booted into fastboot.. I cannot in any way get it to boot normally. The buttons are not being held down and I have tried to pull the battery.. I dont get it, anyone else have this issue and fixed it have an idea??
Was it stock (including recovery) or modified?
I would try to fastboot the TWRP over and then boot into that (Power & Vol+). But then... I seldom run stock.
SoNic67 said:
Was it stock (including recovery) or modified?
I would try to fastboot the TWRP over and then boot into that (Power & Vol+). But then... I seldom run stock.
Click to expand...
Click to collapse
No, it wasn't stock and I dont know what happened.. I was running the latest CM13 and rebooted this morning and it freezes up with the ASUS logo and saying "Fastboot Mode!!!" at the top... I've tried flashing twrp via fastboot but not getting anything.. I need a copy of the stock firmware with the boot system and recovery image in it but I'm having a hard time finding it.
BiasedThunder said:
I dont know what happened but I rebooted my phone today and it booted into fastboot.. I cannot in any way get it to boot normally. The buttons are not being held down and I have tried to pull the battery.. I dont get it, anyone else have this issue and fixed it have an idea??
Click to expand...
Click to collapse
I too had this issue. Tried lot of key combinations. Didn't work. My solution was to connect to PC and run
fastboot continue
Then it booted normally. Everything stock.
Hope this helps.
BiasedThunder said:
I dont know what happened but I rebooted my phone today and it booted into fastboot.. I cannot in any way get it to boot normally. The buttons are not being held down and I have tried to pull the battery.. I dont get it, anyone else have this issue and fixed it have an idea??
Click to expand...
Click to collapse
Phones boots into fastboot mode in two situations
1. Pressing vol up and power button simultaneously for rebooting
2. Your phone doesn't have recovery AND any OS installed
I guess your vol up button is constantly in pressed state.
Second situation cannot occur unless you wipe your system and recovery manually. So you are in the first situation
Your phone's vol up button is constantly in pressed state or electrically shorted may be due to water entering the case
Solution: You will have to open your phone's case and clean the area near the volume button. I guess you had opened the case/body and didn't fit it properly.
sziraqui said:
Phones boots into fastboot mode in two situations
1. Pressing vol up and power button simultaneously for rebooting
2. Your phone doesn't have recovery AND any OS installed
I guess your vol up button is constantly in pressed state.
Second situation cannot occur unless you wipe your system and recovery manually. So you are in the first situation
Your phone's vol up button is constantly in pressed state or electrically shorted may be due to water entering the case
Solution: You will have to open your phone's case and clean the area near the volume button. I guess you had opened the case/body and didn't fit it properly.
Click to expand...
Click to collapse
something happened when it rebooted and it lost recovery.. I fastboot flashed the new TWRP and reflashed the rom and all seems fine now.
Thanks for the quick responses!!
even I've witnessed a similar problem.. please help me.....out
BiasedThunder said:
No, it wasn't stock and I dont know what happened.. I was running the latest CM13 and rebooted this morning and it freezes up with the ASUS logo and saying "Fastboot Mode!!!" at the top... I've tried flashing twrp via fastboot but not getting anything.. I need a copy of the stock firmware with the boot system and recovery image in it but I'm having a hard time finding it.
Click to expand...
Click to collapse
Can any one please suggest where to find the stock firmware with the boot system....Please help me out here
Hello the second situation is happening to me. What can i do? In desperate
Help Me
Hello,
I have a similar problem. My phone is turned off and on the fastboot mode screen. Normal keys with volume keys, recovery mode, open, restart, even if I try to reboot on this screen opens. I tried to connect and format the computer, but I do not install all the drivers and files, but computers do not see my phone. Can you find me a solution?
grafikermc said:
Hello,
I have a similar problem. My phone is turned off and on the fastboot mode screen. Normal keys with volume keys, recovery mode, open, restart, even if I try to reboot on this screen opens. I tried to connect and format the computer, but I do not install all the drivers and files, but computers do not see my phone. Can you find me a solution?
Click to expand...
Click to collapse
Reinstall twrp from fastboot & install rom
Please help, I went to update my magisk to 11.6 as it said, everything else is fine. It's rooted has NATFs ROM on it, 3.2 and everything else was otherwise fine. Then, it rebooted to install the Magisk update and here I am stuck with a phone that won't boot past the LG Life's Good screen. The screen dims slightly after the LG logo is displayed and then nothing. Absolutely nothing at all. I can't boot into recovery or bootloader, and the device isn't recognized even though my computer makes a noise as though it's connected when I plug it in to the computer's USB port.
Please help, I'm really stuck here.
sanjsrik said:
Please help, I went to update my magisk to 11.6 as it said, everything else is fine. It's rooted has NATFs ROM on it, 3.2 and everything else was otherwise fine. Then, it rebooted to install the Magisk update and here I am stuck with a phone that won't boot past the LG Life's Good screen. The screen dims slightly after the LG logo is displayed and then nothing. Absolutely nothing at all. I can't boot into recovery or bootloader, and the device isn't recognized even though my computer makes a noise as though it's connected when I plug it in to the computer's USB port.
Please help, I'm really stuck here.
Click to expand...
Click to collapse
Have you tried going to recovery via button combinations?
JeyTruth said:
Have you tried going to recovery via button combinations?
Click to expand...
Click to collapse
Yes, thanks. I tried that. Nothing registers with the power on/volume down nor volume up.
Is the bootloader corrupted?
sanjsrik said:
Yes, thanks. I tried that. Nothing registers with the power on/volume down nor volume up.
Is the bootloader corrupted?
Click to expand...
Click to collapse
Then unbrick the phone by going fastboot mode
Type "fastboot oem lock (or locker)"
*Then shut off the phone.
*Then do a factory reset by the same combination you do when going to recovery.
*after that try going fastboot again and unlock the oem
*with "fastboot oem unlock(or "unlocker" don't remember
Then you should be able to go to recovery.
BE AWARE : your phone my be wiped so make sure you backup.
Just wanted to say I'm on the same rom and did the update too, but I didn't have any issues thankfully.
JeyTruth said:
Then unbrick the phone by going fastboot mode
Type "fastboot oem lock (or locker)"
*Then shut off the phone.
*Then do a factory reset by the same combination you do when going to recovery.
*after that try going fastboot again and unlock the oem
*with "fastboot oem unlock(or "unlocker" don't remember
Then you should be able to go to recovery.
BE AWARE : your phone my be wiped so make sure you backup.
Click to expand...
Click to collapse
I'm a moron. Can I ask for really stupid steps here because I'm kind of nervous about making this worse.
1. I was able to oem lock and unlock, however I still can't get past the LG screen. I can get to fastboot, nothing more
2. I'm sure everything is wiped, I'll worry about later, I just want to be able to get to recovery and nothing is registering at all
3. ADB reboot recovery isn't working at all I get error: device '(null)' not found
Currently, I'm sitting with the device plugged into my computer on fastboot mode displayed on the screen with the command "use fastboot reboot" if the fastboot is available.
fastboot devices shows the following:
LGH918ad448f8 fastboot
Is there a way to get to recovery from fastboot?
ugh, this is so frustrating. Any help would be gratefully appreciated.
sanjsrik said:
I'm a moron. Can I ask for really stupid steps here because I'm kind of nervous about making this worse.
1. I was able to oem lock and unlock, however I still can't get past the LG screen. I can get to fastboot, nothing more
2. I'm sure everything is wiped, I'll worry about later, I just want to be able to get to recovery and nothing is registering at all
3. ADB reboot recovery isn't working at all I get error: device '(null)' not found
ugh, this is so frustrating. Any help would be gratefully appreciated.
Click to expand...
Click to collapse
After you locked the oem. Did you turn off the phone and then factory reset (by pressing volume down and power, after you see lg you then release only power button for a second and press it again)?
Make sure to do this after locking oem and before unlocking oem.
JeyTruth said:
After you locked the oem. Did you turn off the phone and then factory reset (by pressing volume down and power, after you see lg you then release only power button for a second and press it again)?
Make sure to do this after locking oem and before unlocking oem.
Click to expand...
Click to collapse
Okay, did this bit and yes, wiped the data and the screen showed up asking me to do so.
sanjsrik said:
Okay, did this bit and yes, wiped the data and the screen showed up asking me to do so.
Click to expand...
Click to collapse
Alright you can theoretically flash the recovery twrp.img through fast boot, after you reflash the recovery you can go recovery from there.
I think typing fastboot reboot recovery
Check online. I'm not sure exactly.
sanjsrik said:
Okay, did this bit and yes, wiped the data and the screen showed up asking me to do so.
Click to expand...
Click to collapse
I'm taking the battery out.
reinserting the battery
Pressing the power and volume up button and releasing for a second and reholding what do I release and rehold? I am trying to hold the volume up while releasing and reholding the power but I just get the same LG screen and no recovery
Ugh, i"m so sorry for asking for so much help.
sanjsrik said:
I'm taking the battery out.
reinserting the battery
Pressing the power and volume up button and releasing for a second and reholding what do I release and rehold? I am trying to hold the volume up while releasing and reholding the power but I just get the same LG screen and no recovery
Ugh, i"m so sorry for asking for so much help.
Click to expand...
Click to collapse
After you do that button combinations it's going to ask you if you want to wipe or factory reset etc, you choose YES twice!. If you flashed recovery before then it'll take you over there after the choosing yes (it's not really gonna do anything just suppose to take you to recovery)
Edit: Okay let me be clear. When you lock the oem you should do the buttons combination. If you do them successfully then it should take you to a white screen. Asking you about confirmation twice. Then it will wipe and factory reset.
Now when you already have oem unlocked, you do the same procedure and which will take you to white screen then you choose YES twice then it'll take you to recovery (if you have successfully flashed it before)
---------- Post added at 12:41 AM ---------- Previous post was at 12:34 AM ----------
sanjsrik said:
I'm taking the battery out.
reinserting the battery
Pressing the power and volume up button and releasing for a second and reholding what do I release and rehold? I am trying to hold the volume up while releasing and reholding the power but I just get the same LG screen and no recovery
Ugh, i"m so sorry for asking for so much help.
Click to expand...
Click to collapse
Lol, btw it's volume DOWN not volume up.
So don't even lock the oem, try doing the combination properly now
Edit: so if it still doesn't work then try flashing twrp.img through fastboot there is a command I just don't remember. Make sure you have the .img twrp file locally so you can flash it.
JeyTruth said:
After you do that button combinations it's going to ask you if you want to wipe or factory reset etc, you choose YES twice!. If you flashed recovery before then it'll take you over there after the choosing yes (it's not really gonna do anything just suppose to take you to recovery)
Click to expand...
Click to collapse
i did choose yes twice, but when exactly did I flash recovery at this point? You write "IF you flashed recovery" I had recovery on here already but can't get to it
at this point, all I can do is see fastboot if I plug the phone into a cable, put the battery in and hold the volume down button down otherwise, I can't get to anything else but fastboot.
I'm at the fastboot mode
I downloaded the latest recovery twrp-3.0.2-1-h918.img (renamed to image.img), I'm trying the following command to push and flash recovery through bootloader but I get the following error
message:
fastboot flash image.img and I see the following error message:
cannot determine image filename for 'image.img'
What am i doing wrong?
ugh, I'm really sorry for asking so many dumb questions
sanjsrik said:
i did choose yes twice, but when exactly did I flash recovery at this point? You write "IF you flashed recovery" I had recovery on here already but can't get to it
at this point, all I can do is see fastboot if I plug the phone into a cable, put the battery in and hold the volume down button down otherwise, I can't get to anything else but fastboot.
I'm at the fastboot mode
I downloaded the latest recovery twrp-3.0.2-1-h918.img (renamed to image.img), I'm trying the following command to push and flash recovery through bootloader but I get the following error
message:
fastboot flash image.img and I see the following error message:
cannot determine image filename for 'image.img'
What am i doing wrong?
ugh, I'm really sorry for asking so many dumb questions
Click to expand...
Click to collapse
The proper command is;
Fasboot flash recovery image.img
And make sure the twrp file is stored locally from where you started the command prompt.
If it worked and flashed then try: Fasboot reboot recovery
To go to recovery.
I was able to run the following command from fastboot (looked it up):
fastboot flash recovery image.img
I see the following error message:
target reported max download size of 5368...
sending 'recovery' (24092 KB)
OKAY [0.578s]
writing 'recovery'...
FAILED (remote: unknown command)
finished. total time: 0.598s
So, should I try the volume down and power button again?
sanjsrik said:
I was able to run the following command from fastboot (looked it up):
fastboot flash recovery image.img
I see the following error message:
target reported max download size of 5368...
sending 'recovery' (24092 KB)
OKAY [0.578s]
writing 'recovery'...
FAILED (remote: unknown command)
finished. total time: 0.598s
So, should I try the volume down and power button again?
Click to expand...
Click to collapse
Yes, power off phone and try the combination
---------- Post added at 01:05 AM ---------- Previous post was at 12:56 AM ----------
@sanjsrik if still not working then take a look at this;
http://techxat.com/restore-lg-v20-stock-romfirmware-unroot/
JeyTruth said:
Yes, power off phone and try the combination
---------- Post added at 01:05 AM ---------- Previous post was at 12:56 AM ----------
@sanjsrik if still not working then take a look at this;
http://techxat.com/restore-lg-v20-stock-romfirmware-unroot/
Click to expand...
Click to collapse
Ugh, thank you so much for your patience. I did the following:
battery pull
power on, volume down
LG logo finger off for one second on the power button, kept volume down
rebooted into recovery, I'm flashing NATF ROM now
thank you so much I hope this works, all the data and stuff can be recovered, didn't/wouldn't lose much, all backed up. It's installing now.
i sure hope this works
YES, I SEE THE ANDROID boot screen. This thing takes a while to get past but at least it means I'm on the right track.
I thank you a lot brother.
sanjsrik said:
I'm taking the battery out.
reinserting the battery
Pressing the power and volume up button and releasing for a second and reholding what do I release and rehold? I am trying to hold the volume up while releasing and reholding the power but I just get the same LG screen and no recovery
Ugh, i"m so sorry for asking for so much help.
Click to expand...
Click to collapse
I hit this issue on my h910 I extracted the boot image from the ROM flashed it in fastboot after that I was able to access recovery
Sent from my LG-H910 using Tapatalk
I'm sitting here doing nothing waiting for all the apps to reinstall. What a waste of a day. I didn't reinstall Magick, never really used it. Not sure what happened, but at least it wasn't fatal.
sanjsrik said:
I'm sitting here doing nothing waiting for all the apps to reinstall. What a waste of a day. I didn't reinstall Magick, never really used it. Not sure what happened, but at least it wasn't fatal.
Click to expand...
Click to collapse
Yea, happens. Just to be sure. Make sure you keep twrp and supersu stored on SD just in case. And always backup [emoji14]
Thank you
JeyTruth said:
Yea, happens. Just to be sure. Make sure you keep twrp and supersu stored on SD just in case. And always backup [emoji14]
Click to expand...
Click to collapse
I do a daily backup at about 3am to my SD card. Thought about restoring from it, but then realized this is an opportunity to start all over which is something I was leery to do because I didn't want to set the phone up again. Yet, I'm doing it now to see what was causing the awful battery drain.
MI A1 does not enter the fastboot, appears the message "your dvice software cant'be checked for corruption, please lock the bootloader" Two things, first I am layman, I understand little, the other and excuse the translation, was machine translation.
The message has nothing to do with the Fastboot. That message is a normal reaction when the bootloader is unlocked.
ekin_strops said:
The message has nothing to do with the Fastboot. That message is a normal reaction when the bootloader is unlocked.
Click to expand...
Click to collapse
Thanks for the reply, but I wanted to get into the fastboot to do a procedure and not enter,
hidroxido said:
Thanks for the reply, but I wanted to get into the fastboot to do a procedure and not enter,
Click to expand...
Click to collapse
Hold the power button and volume down button together for 10-15-20 second, as long as the phone doesn't boot up into Fastboot.
ekin_strops said:
Hold the power button and volume down button together for 10-15-20 second, as long as the phone doesn't boot up into Fastboot.
Click to expand...
Click to collapse
Do not enter, this message is appearing and do not enter the fastboot
hidroxido said:
Do not enter, this message is appearing and do not enter the fastboot
Click to expand...
Click to collapse
When the message appears, release the buttons and try again to do the same, hold the buttons together for about 20-30 seconds until the phone doesn't enter Fastboot. I Don't see a reason why the phone wouldn't enter Fastboot if you only unlocked the bootloader.
ekin_strops said:
When the message appears, release the buttons and try again to do the same, hold the buttons together for about 20-30 seconds until the phone doesn't enter Fastboot. I Don't see a reason why the phone wouldn't enter Fastboot if you only unlocked the bootloader.
Click to expand...
Click to collapse
If I hold on, the same thing will happen 10, 20, 50 times, I've already tested it.
If I release the volume - and power buttons, the unit comes in and I have to turn it off to try again :crying:
Can you boot into the system at all? Does the phone work? How did you get to the point that you can't enter Fastboot, what happened exactly?
ekin_strops said:
Can you boot into the system at all? Does the phone work? How did you get to the point that you can't enter Fastboot, what happened exactly?
Click to expand...
Click to collapse
As I said before, I do not understand much of this subject, the phone works normally, all functions are working, I switched on it some time ago, but I can not remember what I did right for it to be without fastboot
hidroxido said:
As I said before, I do not understand much of this subject, the phone works normally, all functions are working, I switched on it some time ago, but I can not remember what I did right for it to be without fastboot
Click to expand...
Click to collapse
If you don't understand the subject, why did you want to boot into fastboot mode in the first place? No offense, just aksin'.
ekin_strops said:
If you don't understand the subject, why did you want to boot into fastboot mode in the first place? No offense, just aksin'.
Click to expand...
Click to collapse
Good question, did not offend me. I figured it was time to start learning about it, I was thinking of installing the Google Pixel rom
With the phone OFF:
Press Vol- and Power, when Bootloader screen appear just release the power button, so continue to hold Vol- until the fastboot screen.
It's the only procedure for fastboot on our device.
N1ck474 said:
With the phone OFF:
Press Vol- and Power, when Bootloader screen appear just release the power button, so continue to hold Vol- until the fastboot screen.
It's the only procedure for fastboot on our device.
Click to expand...
Click to collapse
It did not work, the error message appeared and as soon as I released the power button, came on the device. This problem has left many people without understanding, I just did not give up, because I do not accept that only my cell phone this function does not work
Does your phone have root? If so you can use a reboot app from the play store to boot into fastboot.
Install adb drivers, enable USB debug then open command prompt and type "adb reboot bootloader". Phone should reboot to fastboot mode.
sipollo said:
Install adb drivers, enable USB debug then open command prompt and type "adb reboot bootloader". Phone should reboot to fastboot mode.
Click to expand...
Click to collapse
adb reboot bootloader worked kkkk now that the fastboot worked I will solve if I try to put the other rom, or if I leave as is, but if any of you are where I find information on how to change the rom and if it is really worth it, me Please, thank you very much at all
Have searched the forum but came up empty.
Hoping someone can help.
Purchased the phone used back in December and have been using it as-is. Two OTA updates came through fine. The latest OTA update has it stuck in a boot loop.
- I can get to fastboot with power and volume down buttons but all of the options either turn it off or stick it back in the loop again (Essential logo with powered by Android, NO dot animation)
- Can't see it via "adb devices" since developer mode was likely not enabled
- "fastboot devices" can see the phone but can't change slots or do anything else
I saw two other people who've posted something similar but no solution. Is my phone garbage?
Any help is appreciated.
harpoon said:
Have searched the forum but came up empty.
Hoping someone can help.
Purchased the phone used back in December and have been using it as-is. Two OTA updates came through fine. The latest OTA update has it stuck in a boot loop.
- I can get to fastboot with power and volume down buttons but all of the options either turn it off or stick it back in the loop again (Essential logo with powered by Android, NO dot animation)
- Can't see it via "adb devices" since developer mode was likely not enabled
- "fastboot devices" can see the phone but can't change slots or do anything else
I saw two other people who've posted something similar but no solution. Is my phone garbage?
Any help is appreciated.
Click to expand...
Click to collapse
Damn, that's a bit unlucky, this March update said it would make recovery from a loop after OTA update easier to recover from, which might just have helped you. Sorry not sure how to help fix at present.
you can try flashing one of these https://forum.xda-developers.com/essential-phone/development/stock-7-1-1-nmj20d-t3701681
be sure to pick one with the fastboot images
harpoon said:
- Can't see it via "adb devices" since developer mode was likely not enabled
- "fastboot devices" can see the phone but can't change slots or do anything else
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Click to collapse
A couple of questions:
- Is your BL unlocked (or is OEM Unlocking enabled)?
What happens if you try executing "fastboot flashing unlock"? NOTE: this would WIPE your data if successful.
- Can you get to the Recovery mode? It's when you pick "Recovery" option from fastboot mode, see the lying android with an exclamation sign, then hold Power and press VolumeUp to get to the Recovery menu.
kt-Froggy said:
A couple of questions:
- Is your BL unlocked (or is OEM Unlocking enabled)?
What happens if you try executing "fastboot flashing unlock"? NOTE: this would WIPE your data if successful.
- Can you get to the Recovery mode? It's when you pick "Recovery" option from fastboot mode, see the lying android with an exclamation sign, then hold Power and press VolumeUp to get to the Recovery menu.
Click to expand...
Click to collapse
Thanks for your response.
- I dont belive OEM unlocking is enabled.
- I can get to the fastboot menu, but the recovery mode option just takes me back to the 'powered by android' logo, not the green dead robot.
- When I try fastboot flashing unlock, I get the below error:
=============
FAILED (remote: Flashing Unlock is not allowed
)
finished. total time: 0.013s
=============
yenkoPR said:
you can try flashing one of these https://forum.xda-developers.com/essential-phone/development/stock-7-1-1-nmj20d-t3701681
be sure to pick one with the fastboot images
Click to expand...
Click to collapse
Will this work even though I cannot see the device via adb? AND the device state is "locked".
harpoon said:
- I dont belive OEM unlocking is enabled.
- I can get to the fastboot menu, but the recovery mode option just takes me back to the 'powered by android' logo, not the green dead robot.
- When I try fastboot flashing unlock, I get the below error:
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Click to collapse
Dang... :\ Yeah, the last error means you don't have OEM unlock enabled. So, you can't flash the bts image via fastboot. One last thing I could think of is trying to get to recovery by the button combo. Although, if you are correct in saying you don't have USB debug enabled, it won't do much good, i.e. you won't be able to flash an OTA... :\
While device is OFF, press and hold Volume-Up button while pushing Power button to boot.
Your device will now be in Recovery mode. An Android logo with red exclamation mark should appear on screen. Hold the Power button, then press the Volume-Up button one time to see the recovery menu.
can you try this command on bootloader:
fastboot OEM unlock
harpoon said:
Have searched the forum but came up empty.
Hoping someone can help.
Purchased the phone used back in December and have been using it as-is. Two OTA updates came through fine. The latest OTA update has it stuck in a boot loop.
- I can get to fastboot with power and volume down buttons but all of the options either turn it off or stick it back in the loop again (Essential logo with powered by Android, NO dot animation)
- Can't see it via "adb devices" since developer mode was likely not enabled
- "fastboot devices" can see the phone but can't change slots or do anything else
I saw two other people who've posted something similar but no solution. Is my phone garbage?
Any help is appreciated.
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Click to collapse
Hi. A long time has passed and I want to know if you have solved your problem. I came across the same)
Rudter said:
Hi. A long time has passed and I want to know if you have solved your problem. I came across the same)
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Click to collapse
Nothing ! ..
my ph-1 still into the drawer ! .