Major Screen Issues after Warranty Repair (Maybe you have the same?) - G2 Q&A, Help & Troubleshooting

Hi guys,
Everything was okay with my LG G2, this phone is awesome, but one day screen started to play with itself, literally. I'm guarded with 2 years warranty and of course I went to service center. Problem was found - screen is bad. Screen was replaced with new one, but after I took it I noticed strange vertical lines. In the dark room everything was at "easy" level, in the not dark room "normal", and outside "extreme". I tok some shots with my Lumia 720, but in real life everything is 20 times worse. You can see photos below and I recommend to zoom in - then you will see the lines better.
Of course, I went back to service center. Service guy had another broken G2 and we compared both: yeah, mine with new screen has vertical lines, another broken G2 not. So we decided to sent phone to repair center again. Repair center response: all G2 looks the same, as mine. Of course I came back angry to service center for my phone and little guy told me maybe it's new LG screens for G2, better screens (wow, with vertical lines, way to go LG). And lines is in any case: phone is turned off or not.
I went where I bought phone - to my carrier. Nice lady took brand new G2 from box, we compared phones and yeah, factory G2 not have vertical lines once again. I have even four theory's! 1. I have defected screen. 2. I have defected screen and service center guys are idiots. 3. Service center guys thinks I'm an idiot. 4. Only factory G2 (not repaired) not have vertical lines.
Any suggestions G2 owners? Thank you.
Photos:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

My G2 got that vertical lines too out of the box I can see them only on direct sunlight and they are hardly noticeable,so its not problem for me.I assumed it was normal,because it was new in not opened box(my friend works in this shop where i buy it,so its realy brand new and not used and repaired).Maybe its realy a new version of the screen?
P.S.- I got my g2 from almost month ago and lg site says my device is produced on 31 march 2014
P.S.2- Sorry for my English Im using google translate

siankatabg said:
My G2 got that vertical lines too out of the box I can see them only on direct sunlight and they are hardly noticeable,so its not problem for me.I assumed it was normal,because it was new in not opened box(my friend works in this shop where i buy it,so its realy brand new and not used and repaired).Maybe its realy a new version of the screen?
P.S.- I got my g2 from almost month ago and lg site says my device is produced on 31 march 2014
P.S.2- Sorry for my English Im using google translate
Click to expand...
Click to collapse
Thanks for answer. It's really dumb, if LG did that: my old screen was perfect at direct sunlight, right now it sucks hard. I have bunch of phones and no one has this stupid issue (yeah, that looks to me as issue).
Any more LG G2 owners?

Winudert said:
Thanks for answer. It's really dumb, if LG did that: my old screen was perfect at direct sunlight, right now it sucks hard. I have bunch of phones and no one has this stupid issue (yeah, that looks to me as issue).
Any more LG G2 owners?
Click to expand...
Click to collapse
Same here. My G2 has been repaired due to white lines on the screen. Now I can sometimes see these vertical lines but they don't bother me. I figured that they changed the screen type because of the white/black line issues so I'm ok with that.

No more users with this problem?

i bought a brand new verizon G2 as well , has the same screen , i have a clear scratchguard on top and isnt so prominent , is barely noticeable for me too, you must be working in direct sunlight to have the issue.

Nevermind.

Related

Broken LEO Screen

I think i broked my display today. It is all just purple and gray lines when display is turned on and few one looking like cracks. When i turn off the display i do not see anything like that. I wonder is it physical or there is some hope left?
sounds like you broke the actual lcd display, and not the glass front.
All the usual suggestions, try a hard reset then different rom of course, just in case it is software, but it doesnt sound good.
Broke my glass (not the lcd, phew) saturday night just gone gutted. Theyre only £35 or so, tho, so i think im gonna have a go at changing it myself. I think the lcd's are about the same but its kinda hard to tell which is which on ebay.i
How much is new lcd? I am asumming they will rip me off if i send it in official htc service?
couldnt say. i tried speaking to O2 about a paid repair, they just spieled teh usual guff, no info. not contacted htc directly yet.
As for price, its hard to tell, do a search on ebay, and i found lcd for 30 something, and glass/digitizer for 30 something, but i also saw lcd for 120 or so, so maybe teh one i saw was the worng item, heh, who knows. Not had a proper indepth look yet, though.
I will try to contact my official service in Croatia so I will tell the price or i will try with ebay.
my hd2 looks so sad with selotape protecting the cracks. ;(
I had to get a dropped HD2 repaired the other day..
was charged $368 to replace the cracked glass by the Australian authorized HTC repairer , phone was still functioning.
LCD complete with the digitizer (touchscreen) glass is about $250 itself. It is almost impossible to change the LCD separately from "digitizer" even in service lab.
JFYI, cnn.cn/shop/htc-hd2-c-277_948.html here it is.
That is too expansive. I dont really now right now what to do ,should i repair it or not
They said at my offical service(in Croatia) that it is something about 240 $ . They said that you cant buy lcd without touchscreen (probably digitizer? )..
Will this work?
http://cgi.ebay.com/US-LCD-DISPLAY-...872974?pt=PDA_Accessories&hash=item4cf0f17ece
that's the one,(unless you have a tmous)
well, it should be, insert usual "its not my fault if its wrong" get out clause here.
Ok. And what about digitezer (or what ever it is called) thing ? Dont I need that too?
for that price you can buy a new hd2...lol
the_bulk said:
Ok. And what about digitezer (or what ever it is called) thing ? Dont I need that too?
Click to expand...
Click to collapse
didnt you say touch still works? and screen isnt cracked? so no, BUT, the digi/screen and teh lcd are bonded together, and you gotta bake them for 10 mins at 50 deg to seperate them, , and so how do we bond them back together,,, heh. in which case a whole lcd/digi/glass would be best, but i bet theyre expensive. (Thats how theyd do it at htc repairs, just swap out teh whole thing as a single item)
I would look for a used hd2 to buy. Might be cheaper.
waiting for an apple fan boy to come along and say "htc sux and apple is the best ever" LOL
ive seen videos of people repairing their own cracked screens. Personally I would NOT do it for myself. I would rather get a new HD2 or an entirely different phone. Thats why i keep my previous phone(s) as backups in case of such event!
This is how it looks:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
78apb said:
LCD complete with the digitizer (touchscreen) glass is about $250 itself. It is almost impossible to change the LCD separately from "digitizer" even in service lab.
JFYI, cnn.cn/shop/htc-hd2-c-277_948.html here it is.
Click to expand...
Click to collapse
really? i changed 2 lcd's separately from the digitizer and it gave me no problems at all
the_bulk said:
This is how it looks:
Click to expand...
Click to collapse
Did you drop it or have it in the pocket of your skinny jeans?

Screen blemish/burn - Take a look!

Hi all,
Recently purchased an International S3 on a Vodafone UK contract.
I was surfing the internet last night and noticed a rather odd mark had appeared on the screen.
Think I might have to send it back as the mark will not disappear and is very noticable on a white background.
It also shows up on all the Red, Green and Blue screen tests in the service menu.
What do you think? The mark is on the bottom left edge!
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Go back to store and change your device..
This is definitely a screen problem.
Agreed, insist on new not repair
Yeah, demand for exhange!
Sent from my GT-I9300 using xda app-developers app
ausdim said:
Go back to store and change your device..
This is definitely a screen problem.
Click to expand...
Click to collapse
I agree
Hi guys,
Sent this back to Samsung today. Got to be without the phone for a good 15 days sigh!
The company I got the phone with only offer 7 day return policy Great!!
Will be interesting to see if I get the same device back or if they replace it.
Paul
Its not as bad as it looks likes on the Pic.
The photo was taken with an iPhone 4 and the camera of the iPhone 4 has a lens which makes the center of the pic blueish.
Your screen looks a bit purple but every SAMSUNG GALAXY SIII has this.
I see no reason to return your phone.
But does anyone have an idea what that is? It doesn't look like screen burn...what could cause that?
jonstatt said:
But does anyone have an idea what that is? It doesn't look like screen burn...what could cause that?
Click to expand...
Click to collapse
It's called Super Amoled, Learn to life with it babe.
Aerys said:
Its not as bad as it looks likes on the Pic.
The photo was taken with an iPhone 4 and the camera of the iPhone 4 has a lens which makes the center of the pic blueish.
Your screen looks a bit purple but every SAMSUNG GALAXY SIII has this.
I see no reason to return your phone.
Click to expand...
Click to collapse
Aerys, Are you not seeing the same mark as I am?
I have no issue with the overall colour of the screen. However, I do have a problem with the horrible piss stained mark that has appeared on the bottom left of the screen!!
Excellent!! Got my phone back today after 8 days without it.
Samsung have apparently repaired it, however I cannot check because they did not send my battery back with the phone!
Nice one Samsung, very proffesional!
To top it off they said a new battery will be sent and should be there on mon/tue next week.
Great! Another week without my phone.
Knew I should of got the iPhone...
I've had my phone a little over a month now and I've never experienced that. I also heard that the led fatigue issue wasn't so dangerous on the S3 as it was on the Galaxy Nexus and previous sAMOLED screen devices.
i had some similiar screen problems so i changed my s3 three times and all of them had the same problem with the screen so i got my money back and now i am wating on the Note 2
Woaa.. u should go to the store and claim warranty
xkruz said:
Woaa.. u should go to the store and claim warranty
Click to expand...
Click to collapse
Would of done if they did not offer a measly 7 day return policy

Another suddly broken back glass

It was fine before putting it on the charger. I know because i was looking at the back and front before. When i took it from the charger suddenly i see a vertical crack from the top to the right center. No force No drop No back pocket nothing like that! Bring it back for repair and see how Sony treats his new Sony Smartphone User. Hope i do no regret abandoning Samsung....:crying::crying::crying:
(S3 not for sale at the moment)
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
bullseye said:
It was fine before putting it on the charger. I know because i was looking at the back and front before. When i took it from the charger suddenly i see a vertical crack from the top to the right center. No force No drop No back pocket nothing like that! Bring it back for repair and see how Sony treats his new Sony Smartphone User. Hope i do no regret abandoning Samsung....:crying::crying::crying:
(S3 not for sale at the moment)
Click to expand...
Click to collapse
What's this?
haha sharp eye. Looks like a hit.
bullseye said:
It was fine before putting it on the charger. I know because i was looking at the back and front before. When i took it from the charger suddenly i see a vertical crack from the top to the right center. No force No drop No back pocket nothing like that! Bring it back for repair and see how Sony treats his new Sony Smartphone User. Hope i do no regret abandoning Samsung....:crying::crying::crying:
Click to expand...
Click to collapse
That's unfortunate and all, but why would you even create a new topic? Aren't there enough topics regarding this subject?
CollinsJ said:
What's this?
View attachment 2971365
Click to expand...
Click to collapse
Seems a hit or a drop..
What if all these guys who say that their glass cracked by itself but they have actually dropped it?
This guy said he didn't drop it but their is a hit!
Sent from my C2105 using XDA Premium 4 mobile app
Here is another photo without any dust particles.
What is the week, your phone was made ?
Week 37
Well, mine too.
Luckilly no cracks so far, but I'm curious if any appear.
On one side, I want to return it, and get a refund, OTOH the phone is everyhing I ever wanted, until a better one comes out.
wayne_sk said:
Well, mine too.
Luckilly no cracks so far, but I'm curious if any appear.
On one side, I want to return it, and get a refund, OTOH the phone is everyhing I ever wanted, until a better one comes out.
Click to expand...
Click to collapse
Exactly my dilemma. I've seen enough reports of cracks to be convinced Sony cheaped out or did something wrong with this phone. But mine hasn't cracked yet and I actually like it a lot (other than terrible low light camera). I'm hesitant to reward companies when they skimp on something and then fail to acknowledge the problems they've created though which is why I'm considering a return even though I like it.
If reports start coming in of Sony fixing the cracks for free under warranty, then I'll be satisfied and keep it, I think.
Sent from my D5803
Mine is week 37 too, have it since 2 weeks went on holiday with it - no issues so far.
As already mentioned, there are already some existing threads regarding this issue, so please use them instead of opening up a new thread.
Thanks
---> thread closed

Should you buy a refurbished HTC One from aliexpress?

A refurbished HTC One from overseas is pretty cheap, but is it worth it?
I have both an original and a refurbished (aliexpress) model.
I tested the refurbished one with HTCs hidden function test (*#*#3424#*#*, dialer) and everything worked flawlessly, but I found some flaws afterwards:
-the IR-remote doesn't work
-the glass of the front camera isn't flush with the case
-button backlight bleed on the bottom of the front:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I also opened both up to see if there are differences inside (the gold one is refurbished and the black is original):
-there was no glue holding the back in place, only clips:
-some tape, covering the connectors, is missing:
-looks like corrosion on the headphone jacks soldering points:
-two pins(antennas maybe) missing which should touch the back cover(GSM and HSPA work, can't test LTE though):
-back cover comparison:
-top:
-front:
Conclusion:
I think I made a good choice, the two noticeable flaws(IR-blaster and backlight bleed) don't bother me. Alse unlocking the bootloader via htc-dev worked flawlessly. But your mileage may vary, as there are so many different shops on aliexpress.
I too am about to buy a refurbished M7, but no one is prepared to say just how are they refurbished, and why!
Are they second hand, or factory seconds that failed an acceptance test?
Anyone know?
Barry
I would advise you not to get a second hand m7. I got one last year around July for very cheap (€270) but I faced lots of issues relating to overheating and REALLY BAD purple tint on the rear camera. So if you REALLY need to then go second hand but it can be a hit or miss
You must have gotten a poorly refurbished one. Here what's sold in China on Taobao are new in looks (though you can get slightly worn-out ones too) and perfect in function when you get your hands on it, but the bad thing is the internals are usually swapped, such as repaired motherboard, third-party headset port... These won't show in the beginning but will gradually give headaches to anyone who plan to use it as a daily driver.
Sent from Google Nexus 4 @ CM12.1
[WARNING: XDA Premium 4.0.13+ lacks Signature function - do not update]
bccollin said:
I too am about to buy a refurbished M7, but no one is prepared to say just how are they refurbished, and why!
Are they second hand, or factory seconds that failed an acceptance test?
Anyone know?
Barry
Click to expand...
Click to collapse
The description stated that the housing, glass and battery gets renewed(the phone looked completely new). And it looks like the motherboard is from an repaired RMA'd model (picture in the 1'st post, sticker on the mainboard).
No purple tint issues on the camera.
Imei
Hello forum!
Pls I have an HTC One M7 Verizon.
It has been rooted already.
How can I change the IMEI.
THANKS
bodmasjd4eva said:
Hello forum!
Pls I have an HTC One M7 Verizon.
It has been rooted already.
How can I change the IMEI.
THANKS
Click to expand...
Click to collapse
Why do you want to change your IMEI?
You will at least need S-OFF to change it.
The htc m7 just arrived 2 days ago, refurbished from DHgate. And its better to buy from DHgate then aliexpress. I just got scammed there with a fake track and trace code. Its just fine that i can easely claim it back. And also, im super happy with the phone. Looks like new when i recieved it. Also it looks on all sides so nice. It is really worth your money.
Thank for review

Canadian release April 8th? Who's in?

I'm with Wind Mobile (who's vague as an abstract painting about their release), but they're only giving out phones to new accounts.
The trick is to go to one of their corporate offices (which would be a "warranty repair centre") where they can't deny you a sale of said new device.
So, tomorrow, bright and early, this guy's going into town with the hopes that they have one in stock.
Wind doesn't lock their phones like other carriers do (not at all), so it's going to be interesting to see whether we can get full root on this thing or not (fingers crossed).
Who's going in on said device here in Canada?
Post phone lock states and whatnot to this thread! For science, and curiosity. :fingers-crossed:
0verdaflow said:
So u get a new device in canada ?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Click to expand...
Click to collapse
Apparently the Wind shop closest to me is backordered on said G5 for at least one week, rep would not confirm anything else (still vague).
Roommate snagged one up at a Bell kiosk just as they got a shipment of camera modules in stock. He spent an hour there between the kiosk rep and on the phone with "customer loyalty" trying to get a better deal since he's been with them 10 years, and nothing came out of it other than the standard free attachment.
His phone warmed up a fair bit during initial setup and charging but he seems happy with it overall. His only gripe is -- why can't the camera attachment hardware buttons snap a photo while screen off?
I got mine - here in Manitoba.
Picked mine up earlier today with the cam plus module for free! I thought they were only giving these to those who re-upped for two years.
Got the "Free Gift"
CRA5HER said:
Picked mine up earlier today with the cam plus module for free! I thought they were only giving these to those who re-upped for two years.
Click to expand...
Click to collapse
- But I did re-up. Sweet, fast phone with some refined MM goodness. Watch out for the edges of the screen protector.
The screen "tapers" or is slightly thinner at the edges/corners - looks like a recipe for frustration as the screen protector will not remain perfect for long. I noticed the after enabling Dev Options I have the "Enable OEM Unlocking" function. I have no illusions that anything would be this simple.....
Yeah but still no Bootloader unlock.
That oem unlocking is just part of os
Sent from my LG-H812 using XDA-Developers mobile app
Wind does have the LG G5 for existing customers too. I found it in the list of upgrade phones. Perhaps I will wait for a proper root before upgrading...
Sent from my SM-N900T using Tapatalk
my plan was to get the device as soon as it came out, but when I got our demo device in store, I put off my decision till hearing more about the HTC 10.
The things I have noticed with the demo at my store is
1: The module at the bottom does not line up with the device, it might not be lots but it is enough. Plus worry about the future if the gap will get bigger
2: Audio quality is really weak. After using the G4 for the last while, I find the G4 has better placement and a better speaker all together.
3: The phones "metal body" feels weird. It does feel solid but at the same time it does not. Hard to explain
Those are my main issues, now with the camera, I do like the idea with the wide angle lenses but i wish the dual lenses was to help with zoom. Also I wish they upgraded the 16MP shooter. Dont get me wrong, the sensor is great with the G4 and G5, but I would have liked to see it improved even more. One other thing I would loved to see is before the phone was even released, LG going to the different accessory makers to give them the module access so when the phone launched they had more modules.
I dont know, maybe I am just being nit picky but I think LG dropped the ball a bit on this one. My final decision will be when I get my hands on the HTC 10 and G5 at the same time.
Got mine on Friday morning. Comparing this with the G3, G4 and Note Edge I find this thing to be ultra fast. Camera is pretty good although bright, its very noisey. Audio quality is ok.
Waiting for a root method,. unlocked the oem part, hopefully we will see root soon, Cant wait to seeing v10 camera app ports and custom kernels with exposed stuff

Categories

Resources