Somebody Please Help:( - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

I don't know what happened to my phone. All I'm getting is a message pop up saying something about the phones in a different mood. Then it shuts off. That's all it does every time it comes back here. Here's a screen shot of the message. If anyone can help me fix it please help me
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Son Rise said:
U don't know what happened to my phone. All I'm getting is a message pop up saying something about the phones in a different mood. Then it shuts off. That's all it does every time it comes back here. Here's a screen shot of the message. If anyone can help me fix it please help me
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Click to expand...
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First fully charge your device.
Second flash a new fresh rom.
Or you just go in recovery and do a factory reset (whipe data, cache,)
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I charge the phone to 50% then try flashing a rom. Still gives me the message
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Son Rise said:
I charge the phone to 50% then try flashing a rom. Still gives me the message
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Have you try and factory reset via recovery?
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gabrielvl said:
Have you try and factory reset via recovery?
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No what's that? But k tried flashing a Cm11. And it works message doesn't pop up and doesn't reboot
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Son Rise said:
No what's that? But k tried flashing a Cm11. And it works message doesn't pop up and doesn't reboot
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Good for you.
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gabrielvl said:
Good for you.
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But I rather run a tw rom
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Odin NAE. And Factory reset. (Wipe all internal memory).

daniel4653 said:
Odin NAE. And Factory reset. (Wipe all internal memory).
Click to expand...
Click to collapse
Odin What NAE Stock? Or NAEModem?
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Son Rise said:
Odin What NAE Stock? Or NAEModem?
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Click to expand...
Click to collapse
Yup NAE stock tar.

daniel4653 said:
Yup NAE stock tar.
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Click to collapse
So Odin it. Then let it boot go through two setup. Then go into recovery mood. Factory reset? Then should be good?
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Son Rise said:
So Odin it. Then let it boot go through two setup. Then go into recovery mood. Factory reset? Then should be good?
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Click to collapse
So your phone is rooted did you activate Knox
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I tried everything: (. I was rooted with a sac ROM. Then the massage came out of nowhere. Everysince its still there with any tw ROM. I flash. So I went back to stock with Odin. And all but the messages still comes up. Idk why
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Son Rise said:
I tried everything: (. I was rooted with a sac ROM. Then the massage came out of nowhere. Everysince its still there with any tw ROM. I flash. So I went back to stock with Odin. And all but the messages still comes up. Idk why
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Click to collapse
Try formatting everything but back up your pics.. Docs... Etc what is important... And do a hard reset
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DjMizzTikk said:
Try formatting everything but back up your pics.. Docs... Etc what is important... And do a hard reset
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But I'm rooted I have twrp as recovery. Where would I do a hard reset?
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Son Rise said:
But I'm rooted I have twrp as recovery. Where would I do a hard reset?
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What version of TWRP do you use? It sounds like your EFS could potentially be FUBAR'd........TWRP has the option to back up the EFS and if you have a TWRP backup it should have the EFS backup in it...check your backups to see if you have this. Give this a shot, it should fix the issue!!
If not, as he's recommending for the 'hard reset' it's under wipe and then advanced........just make sure that you have EVERYTHING backed up on a computer as this will erase all the data on your phone.

Try this:
Go to /efs/FactoryApp/
Open a file called factory mode.
It will probably say OFF. Edit to ON, save and reboot.

None of my back ups have EFS I forgot to click box it.
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Son Rise said:
None of my back ups have EFS I forgot to click box it.
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Click to collapse
You don't have any efs folder in your phone now?
Go back to recovery and mount efs, then use twrp's built in file manager and browse to efs and see if it's empty. I don't think it is.

tys0n said:
You don't have any efs folder in your phone now?
Go back to recovery and mount efs, then use twrp's built in file manager and browse to efs and see if it's empty. I don't think it is.
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OK I will try it Brothers thank you
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Related

Can someone please tell me how to get the galaxy s4 out of factory mode?

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Hold down the power button till it reboots
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jroyalty7 said:
Hold down the power button till it reboots
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Thank you for your response but that did not work
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ahenderson223 said:
Thank you for your response but that did not work
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Click to collapse
Then offer some more information - how did you get there? Pull the battery (shouldn't be necessary, but give it a shot). If you have a case on it, make sure to leave it off.
More information gets better answers.
I was trying to install the twrp recovery downloaded it everything was going fine stepped away from my phone and when I came back this what was on my screen I have tried using odin to go back to factory out the box but no luck
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Thank you for your help
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Isn't there an option under developer settings to display that stuff? Like a checkbox? I don't have my phone handy to check.
That was the first thing I checked but nothing was checked of in my notification window it tells me to update device info but when I click on it nothing happens
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if you can get in bootloader mode try kies.... i was in a stick situation and it got me out took a while but it worked
ahenderson223 said:
That was the first thing I checked but nothing was checked of in my notification window it tells me to update device info but when I click on it nothing happens
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Sorry I don't know enough to really help. I assume you have tried reboots and battery pull?
I have tried reboots and battery pulls
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ahenderson223 said:
I have tried reboots and battery pulls
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Another user just reported a similar issue with Odin. He used Kies and was able to restore the phone.
I will try that
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I got slim bean ti install but I think the efs file is what caused the problem does anyone know how to correct it I tried searching for it and didnt have any luck
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ahenderson223 said:
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I'm in the same situation.
Darknightkiller said:
I'm in the same situation.
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Are you still in the same situation?
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In order to remove the factory mode message first your phone must be rooted. Use root explorer, go to efs folder than FactoryApp there's a file "factorymode" edit it as a text file you'll see it says OFF change it to ON, save and reboot.
ahenderson223 said:
Are you still in the same situation?
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Yes. My efs folder is empty.Did you fix yours?
Darknightkiller said:
Yes. My efs folder is empty.Did you fix yours?
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No I did not I tried Odin back to factory still does not work
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Did you try to factory reset from recovery? Wipe the data partition. If on stock recovery, keep in mind, it will wipe the internal SD.
It seems kies is not fully wiping. I know that Odin will not normally erase the data partition.
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Can't make nandroid back up

Every time I try to make a nandroid back up using cwm it says error when backing up system data. Can anyone help?
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shaggsdclown said:
Every time I try to make a nandroid back up using cwm it says error when backing up system data. Can anyone help?
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Hi,
Did you use the correct recovery for your phone.
It seems you have your own forum.
Look HERE
It seems you have your own forum.
Look HERE
[/QUOTE]
How did that happen? And yes I've made one back up that worked and now it won't let me make any more. I've got over 2 gigs of internal storage available. I've even tried do a back up to external sd card, which has 3 gigs of storage available, and it says the same thing.
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Do you think ifi flash another recovery like twrp for example that would work or am I just wasting my time?
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shaggsdclown said:
Do you think ifi flash another recovery like twrp for example that would work or am I just wasting my time?
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Hi,
It is definitely worth a try.
But You should be asking in your forum,not this one.
Also,look in your dev threads for the correct version for your phone.
That was it. Must have been something wrong with the cwm recovery because I flashed twrp and it worked perfectly. Thanx for the suggestion.
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Heimdall: Error cannot send data

Hey guys, I bricked the s4. I can boot into recovery and download mode but even if I install any rom through recovery I go into a bootloop. I'm using the rom switcher recovery. Please help me.
And when I try to use Heimdall it detects the device but then it gives the above error.
I'm on Mac 10.9.1
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Please help someone
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jdgreat4 said:
Please help someone
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Click to expand...
Click to collapse
First I am not s4 user but I faced sane issue with my s3.
I flashed stock rom via odin and everything is back to normal.
Be sure to clear data and cache after odin flash or else you will get bootloop.
quaker1985 said:
First I am not s4 user but I faced sane issue with my s3.
I flashed stock rom via odin and everything is back to normal.
Be sure to clear data and cache after odin flash or else you will get bootloop.
Click to expand...
Click to collapse
Problem is I'm on Mac. I can't use odin
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Help pl0x
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[help] [i9500] Unfortunately Gapps have stop working

Hi guys goodnight,
I need some help on this, I did a nandroid image backup using CWM recovery and I backed it up on my external card before I flashed a rom. I flash cm11 rom on my s4 and now want to go back to stock, so I reboot into Cwm recovery and went to restore backup. After the restore had finish I reboot the phone and it came on without no problems but when I unlock the phone a pop-up keep coming up every 5 seconds saying ........ "unfortunately.the.com.google.process.gapps.has stop working". Please I need some help I can't do nothing on my phone because of these popups
Do I need to wipe anything first before I restore?
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Wipe /system, /cache,
/dalvic cache and data.
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Try to flash a newer version of gapps.
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So u think I should wipe first then try the restore?
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geekytech said:
So u think I should wipe first then try the restore?
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Click to collapse
First just flash newer gapps (search on google to get a download link)
If that doesn't work then wipe and restore
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U sure? because I am on stock rom
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geekytech said:
U sure? because I am on stock rom
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Click to expand...
Click to collapse
Gapps are google applications. So flashing the latest version of gapps will make sure that all the google applications are fine.
I consider data precious so wipe and reset is the last option I prefer as making and restoring backup takes hell lot of time
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OK thanks bro I had to flash a rom because I couldn't do nothing with my shock rom because of the popups. So when I decide to go back stock I try ur solution.
Thanks bro I hope it works I message u what happens
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geekytech said:
OK thanks bro I had to flash a rom because I couldn't do nothing with my shock rom because of the popups. So when I decide to go back stock I try ur solution.
Thanks bro I hope it works I message u what happens
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Click to expand...
Click to collapse
There is a thanks button too.
Hit it if you appreciate the post.
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Screen Does not rotate

Need some help. My screen does not rotate. I deleted several bloat ware. But I also deleted the Samsung hub.
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gvelarde said:
Need some help. My screen does not rotate. I deleted several bloat ware. But I also deleted the Samsung hub.
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Click to expand...
Click to collapse
You can't unintstall Samsung Hub with Titanium Backup, it breaks rotation. You can freeze it or remove it with a Root Explorer type app and it will work fine.
How do reinstall the Samsung hub to get my screen to rotate again?
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Here it is, I uploaded it to my Box account for you. Just move it into the system/app folder and change the permissions to match the rest of the files then reboot.
Permissions should look like:
Owner X X -
Group X - -
Other X - -
Just be sure to make a backup first in case it doesn't work for some reason.
https://app.box.com/s/3d9bgeqive581rf90ff9
Tried it and screen still does not rotate. Frustrated as heck. I have been reading and viewing on this.
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gvelarde said:
Tried it and screen still does not rotate. Frustrated as heck. I have been reading and viewing on this.
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Click to expand...
Click to collapse
If you removed it with TiBu it may have removed other files associated with Samsung Hub, you're probably going to have to flash your ROM again. I've have to do it for the same reason before.
I did not flash a ROM. Just added Exposed installer and Wanam. Very frustrated I appreciate your time in helping. Would a factory reset work?
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I need some serious help. I have tried many times to fix this and still no screen rotation.
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You're going to have to start over by flashing a stock tar file with Odin or you could try booting into the stock recovery and doing a factory reset. Do you have SafeStrap installed?
I do not have safe strap.
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At this point I am willing to start over. How do I boot into stock recovery to do a factory reset?
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gvelarde said:
At this point I am willing to start over. How do I boot into stock recovery to do a factory reset?
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Click to expand...
Click to collapse
Press and hold Home, Volume Up and Power with the device turned off.
airmaxx23 said:
Press and hold Home, Volume Up and Power with the device turned off.
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Click to collapse
Sorry to bother you. I did what you said but all it did was go to recovery. Did not say anything about resetting. Help
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Still need some on this. Any help would be appreciated.
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gvelarde said:
Still need some on this. Any help would be appreciated.
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Click to collapse
You're going to have to flash a stock tar in Odin or do a wipe data/factory reset in the stock recovery. The reset is the 4th thing down in the stock recovery.
I have tried several times to do a factory reset in recovery. I can't get into stock recovery.
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gvelarde said:
I have tried several times to do a factory reset in recovery. I can't get into stock recovery.
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Click to expand...
Click to collapse
Press and hold Home, then Volume up and then Power all at the same time.
airmaxx23 said:
Press and hold Home, then Volume up and then Power all at the same time.
Click to expand...
Click to collapse
I have tried everything that you have told me and it won't get me into recovery. I do not have a ROM installed.
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gvelarde said:
I have tried everything that you have told me and it won't get me into recovery. I do not have a ROM installed.
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Click to expand...
Click to collapse
You don't need a ROM installed to get into the stock recovery, since you can't get that working you're going to have to use Odin to flash a stock tar file.
Is their a video on YouTube for this?
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