Phone rebooting when there's an app update in Google play - Galaxy S 5 Q&A, Help & Troubleshooting

I've noticed that my phone was rebooting and I was looking for a pattern. After a few reboots I find out it happens when there's an notification or trying to update an app in Google play. So, the workaround is to disable auto update apps and notifications of available updates too.
Now it's running rock solid, but this problem makes me sad.
Thank you!

Stock firmware or rooted/custom? Either way you should consider a factory reset

Yup, as said above or if that doesn`t help reflash the stock/custom rom with Odin/recovery and then data factory reset.

mediumsteak said:
Stock firmware or rooted/custom? Either way you should consider a factory reset
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Stock
gee2012 said:
Yup, as said above or if that doesn`t help reflash the stock/custom rom with Odin/recovery and then data factory reset.
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Yes, I did it twice but the problem persists

paolobacci said:
Stock
Yes, I did it twice but the problem persists
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Did you try clearing the Google Play and Google Play Services data in settings/apps/all apps and reboot and try again?

There is a small chance that you might have a defective device. If you can demonstrate to the manufacturer that factory reset does not solve your problems, you can get it fixed/replaced. Good luck guy

gee2012 said:
Did you try clearing the Google Play and Google Play Services data in settings/apps/all apps and reboot and try again?
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Yes and no good at all. Same thing happening.
mediumsteak said:
There is a small chance that you might have a defective device. If you can demonstrate to the manufacturer that factory reset does not solve your problems, you can get it fixed/replaced. Good luck guy
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Maybe, but I have triggered the knoxx already rooting for the first time.

Related

Ok Google not working

Since updating my firmware to G900FXXU1ANE2_G900FOXA1ANE2_BTU my google ok voice command is not working even in the Google Now app, everything is switched on to recognise voice. Im not sure it is the update that has caused this, can anyone confirm this? Im on the Galaxy SM900F international latest firmware. Thinking of going back to original firmware if this is the case.
Could be a bug, is the app up to date? Try going into application manager, go to all, find google search and press it. Clear Cache and clear data and reset it to factory or if possible uninstall (if uninstalling don't worry about cache or data) then reinstall or update depending on your situation.
gareth261987 said:
Could be a bug, is the app up to date? Try going into application manager, go to all, find google search and press it. Clear Cache and clear data and reset it to factory or if possible uninstall (if uninstalling don't worry about cache or data) then reinstall or update depending on your situation.
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Already tried that thanks Gareth it worked randomly once then wouldn't work again I think it's possibly the upgrade have you upgraded your firmware? and does google voice still work??
buck32 said:
Already tried that thanks Gareth it worked randomly once then wouldn't work again I think it's possibly the upgrade have you upgraded your firmware? and does google voice still work??
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I am running the phoenix rom. I always use the s voice rather than Google itself but Google search does work. If you're root you could remove the app completely with "root app delete" then download it off Google play again? If it's a bug with the firmware then it should be patched very quickly.
Got it working again not sure how or why tried turning a few Google now settings off then back on again seems to be working fine now was strange so maybe it is a bug thanks for your input Gareth. Ive usually flashed omega roms in the past (S3) but with the phone been so fast root has been good enough for now
buck32 said:
Got it working again not sure how or why tried turning a few Google now settings off then back on again seems to be working fine now was strange so maybe it is a bug thanks for your input Gareth. Ive usually flashed omega roms in the past (S3) but with the phone been so fast root has been good enough for now
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Glad you got it working and this will be useful for other people who have a similar problem.

Battery issue, drained overnight on idle

My op2 was at 48% before I went to sleep.
Woke up to find that the battery was completely drain and off!
Also this: 6 hours for 78%!?
Is this a software issue?? Any ideas?
It's not a software issue. Send it to service centre
Right now, in three minutes it went from 70% to 67%!
In 3 minutes! Is that normal??
Its not a hardware issue. Your stats are reporting that the screen is on all the time even when its not. Make sure you're updated to the latest OxygenOS 2.1.1 and then perform a full factory reset and restart everything from scratch, dont even do a restore from google backup after that. See how it all goes.
I'd be a bit lost if I don't backup from Google...
Nevertheless, I'll try doing all that.
cr0wnest said:
Its not a hardware issue. Your stats are reporting that the screen is on all the time even when its not. Make sure you're updated to the latest OxygenOS 2.1.1 and then perform a full factory reset and restart everything from scratch, dont even do a restore from google backup after that. See how it all goes.
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Btw I am already updated to 2.1.1
alisiddiqui said:
Btw I am already updated to 2.1.1
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If even a full factory reset doesn't solve the problem, then install BetterBatteryStats (Root required to do what you need to do to check for wakelocks) then leave the phone running for 30mins or so. Then open the app and see what app is going rogue. Once you narrow down which app(s) is causing the problem, the easiest solution would be the uninstall it. If you really need that app though, see if there is a setting to potentially keep it from waking up the phone.
quick solution to this:
factory reset, and wipe cache partitions. Should fix it.
shigi1231 said:
quick solution to this:
factory reset, and wipe cache partitions. Should fix it.
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Factory reset before or after the clean install?
alisiddiqui said:
Factory reset before or after the clean install?
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If installing a new rom, then factory reset should precede
alisiddiqui said:
Factory reset before or after the clean install?
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It shouldn't matter regardless, even if you were to do it twice, both before and after. The factory reset itself also wipes those caches in addition to your internal storage.

Problem with Google

Hey guys, I have issue with my s3neo. After long time without problems, my galaxy decided to make my life harder. I can't log in any google app, I tried to remove google account from my phone, but now I can't add any Google account, any advices?
krzyskm said:
Hey guys, I have issue with my s3neo. After long time without problems, my galaxy decided to make my life harder. I can't log in any google app, I tried to remove google account from my phone, but now I can't add any Google account, any advices?
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Reset your device dude or flash any firmware.
I restarted my phone but it didn't help and I am searching for other ways to fix it, because I don't want to flash firmware
krzyskm said:
I restarted my phone but it didn't help and I am searching for other ways to fix it, because I don't want to flash firmware
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Not restarted. Reset it means formate it. Go to settings > General > Backup and Reset.
Sorry, I didn't understand you, I will try to reinstall gapps
krzyskm said:
Sorry, I didn't understand you, I will try to reinstall gapps
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It's ok. First try to reset it if problem doesn't solve then try other ways.
Ok here's how to solve
Download adaway app (it requires root) and uodate hosts file.

"download pending" in play store even tho nothing else is downloading....

i tried restarting and it didnt work
Force close play store and open it again
It'll start downloading
berezker said:
Force close play store and open it again
It'll start downloading
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didnt work, i also tried to clear data and that didnt work i reflashed everything also didnt fix it then after some time it just magically worked again
EDIT: ok i now flashed another rom and the issue accured again doesnt seem like the thing that happend the previous time is happening again
YayJohn said:
didnt work, i also tried to clear data and that didnt work i reflashed everything also didnt fix it then after some time it just magically worked again
EDIT: ok i now flashed another rom and the issue accured again doesnt seem like the thing that happend the previous time is happening again
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Guys, an easier way is this. Just turn on Battery Saver mode and your update or download will start immediately...
Same thread: https://forum.xda-developers.com/mi-a1/help/solution-play-store-t3834264/post77446595#post77446595
Converted007 said:
Guys, an easier way is this. Just turn on Battery Saver mode and your update or download will start immediately...
Same thread: https://forum.xda-developers.com/mi-a1/help/solution-play-store-t3834264/post77446595#post77446595
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i ended up reinstalling gapps and that fixed it for me, but if this issue occurs to me again i will try to fix it using this, thank u
YayJohn said:
i ended up reinstalling gapps and that fixed it for me, but if this issue occurs to me again i will try to fix it using this, thank u
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Your phone download update of google play service in the background, that's why other download are in "pending" status
itsnie said:
Your phone download update of google play service in the background, that's why other download are in "pending" status
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I don't think that's the case, because it took quite a lot of time
For about a week, I also have this problem.
Ontkebong said:
For about a week, I also have this problem.
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YayJohn said:
I don't think that's the case, because it took quite a lot of time
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You can also delete Google Play Services cache, this works pretty well in those cases. Even if you have problems trying to download a device system update.
Even it's data (in this case you'll have to add an account for Google's data backup again).
However, keep in mind this kind of processes won't work well if you have enabled apps, device features or Magisk modules that force device to save battery in some way.
KaaMyA said:
You can also delete Google Play Services cache, this works pretty well in those cases. Even if you have problems trying to download a device system update.
Even it's data (in this case you'll have to add an account for Google's data backup again).
However, keep in mind this kind of processes won't work well if you have enabled apps, device features or Magisk modules that force device to save battery in some way.
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Done that. Didn't work for me sadly.
Ontkebong said:
Done that. Didn't work for me sadly.
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Would be good to tell us which system you've installed.
Any custom ROM? Are you in stock?
On the first case, check ROM installation.
If it came with gapps preinstalled, better flash an updated version of that ROM (clean or dirty would change, depending of Android major verion in which that update is based), otherwise flash another gapps, I use OpenGapps.Try to flash, at least, nano gapps.
If you're on stock, things are quite different, since there you haven't the same way so solve things, more than than reflashing firmware.
KaaMyA said:
Would be good to tell us which system you've installed.
Any custom ROM? Are you in stock?
On the first case, check ROM installation.
If it came with gapps preinstalled, better flash an updated version of that ROM (clean or dirty would change, depending of Android major verion in which that update is based), otherwise flash another gapps, I use OpenGapps.Try to flash, at least, nano gapps.
If you're on stock, things are quite different, since there you haven't the same way so solve things, more than than reflashing firmware.
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Stock Android One version 9 (Pie) with regular updates. :silly:
Looks like something is screwed up there.
Is your device rooted?
I feel that would be better to backup your data and flash latest firmware with Mi Flasher tool.
The same is happening some times and on my A1 and is fully updated stock rom without root or any other thing...
I think it has to do with the latest version of Google store or Google services...

After flashing(S8 exenos)one UI stable version(SD card method)some apps are stopped

Dear developers,
Yesterday i am updated my S8 from oreo to One UI via SD card method.
All thingks are great, but there is 1 problem,after update some apps are not working such as MX Player Pro, SNOW.(Attach available of error message & software version). https://imgur.com/a/iYnK6IX
I do factory reset last night but the issue remain same. Please suggest me how can i solve this ?
Simple, do a clean flash. More exactly a factory reset.
Swrv said:
Dear developers,
I do factory reset last night but the issue remain same. Please suggest me how can i solve this ?
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dmartuniac said:
Simple, do a clean flash. More exactly a factory reset.
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He did mention that he made one ??*
ELMoro752 said:
He did mention that he made one ??*
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Sorry, I thought that I read every line
Well, he can download the entire rom+firmware from sammobile and erase all the data. If that didn't works, then there is a problem with the apps.
Try to reset it from Reccovery mode and wipecache
I found a solution. Perticular 2 apps are not working. So i download the previous version of those app & install it. Then update it from play store. After that it works without any error :victory:

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