plating quality - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi,
I own a Note3 for about 6 months and the chrome plating around the bezel is all worn out and flaking already. I never dropped the phone and I am always very careful with my stuff. For example my Galaxy S with 4 years of use doesn't have a single scratch and the finishing is "as new"
I would like to know what's the opinion out there on the cosmetics quality, I think the phone is great but the hardware, at least in my unit, is not up to scratch.
Do Samsung take care of this? anyone seeing it can tell that the phone hasn't been misused

I have mine for almost 9 months now. The rim looks good as news as well as the whole body, no visible scratch. I use it as it is, without a case. I only have a glass screen protector. I do get mindful where I place my phone though.
Sent from my SM-N900 using XDA Free mobile app

Hand sanitizer can mess up stuff, has ethanol

As said, this is the first time I have problems with electroplated plastic. I'm usually very careful with my things. I don't use hand sanitizer nor I am a sweaty person.
Well, maybe I just got a lemon

One topic that may help you - http://forum.xda-developers.com/showthread.php?t=2751470

Someguyfromhell said:
One topic that may help you - http://forum.xda-developers.com/showthread.php?t=2751470
Click to expand...
Click to collapse
Im not really agree on the OP of that link thread. Basically the OP only try to make the plate look great. Not really fix it.
Sent from my SM-N9005 using XDA Free mobile app

Related

PDair leather flipcase

Does anyone have any experience with this?
http://www.pdair.com/catalog/product_info.php?cPath=10100000_11001167_11001274&products_id=33244
I have already ordered this item, so I'm just curious.
Sent from my u8800 using xda premium
No, but I may order one as well. What's your experience?
Pretty good, actually; I use this case at work and it does it's purpose. At first it looked kinda bulkier than I had expected; makes phone almost twice as thick, and if you accidentally answer the phone with the flap opened but not folded behind, you'll look like a real douche. Also, this doesn't really protect the phone from the dust, since the sides are opened. But, it covers the screen well, is easy to mount/unmount but isn't lose, even after I put the phone in and out of it almost every day and first and foremost: it makes phone much easier to access than any slide-in case I've had/tried.
I hope this helps, and if you have any other questions, feel free to ask!
Sent from my u8800 using xda premium

Cracked the glass in my s3: recommend some options?

I got my s3 in September and recently it fell out of my pocket (less than two feet from the ground) and the corner cracked all the way up the side. Right around where the back "button" is. It is hardly on the screen so its not really in the way, but its still very annoying to look at.
As I see it I have a few options
I can bring it into Telus and they can replace the entire screen which would cost me like $250 or so. Because I went to them and they said that they do not do glass only repairs.
I can try to replace the screen myself. I'm sure I would be able to do it, even though I have seen a few videos and it looks quite tedious and risky.
I could try calling Samsung and seeing if they would do anything about it. I have heard a story of someone calling and they did replace it. I imagine I would have to do some pouting and complain about how they said they're gorilla glass was phenomenal. Please let me know if this has worked for you.
And my last option would be leaving it the way it is and waiting for it to spread even more. (Not a fan of this one)
Also since I'm here, can anyone recommend a sturdy yet slim case for the s3? I'm not a huge fan of the otter box but I would like something fairly strong and not too expensive. Links would be great!
Thanks for any help you guys can give.
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JustDepends said:
I could try calling Samsung and seeing if they would do anything about it. I have heard a story of someone calling and they did replace it. I imagine I would have to do some pouting and complain about how they said they're gorilla glass was phenomenal. Please let me know if this has worked for you.
Click to expand...
Click to collapse
Well for that I'm sure they could say they never said it was shatter proof and it's still glass
I know, but a foot and a half? It should be able to withstand something so minor, this is "regular use". Maybe I should sue the company that makes my pants for having such tiny pockets.
Sent from my SGH-I747M using xda app-developers app
I would be writing a nice polite letter to Samsung first a letter not email .
jje
any insurance?
Sent from my SGH-T989 using xda app-developers app
Drop anything made of glass onto a solid floor and there's an excellent chance it will break, especially on the corners. Good luck with getting it fixed but a £3 rubber boot from Amazon will protect all the corners but only add 2mm to the thickness.
pak-stars said:
any insurance?
Click to expand...
Click to collapse
Nope.
Sent from my SGH-I747M using xda app-developers app
You could replace the glass yourself.
Sent from my GT-I9300 using Tapatalk 2

Black One issues

Hello all, I just wanted to share this with everyone. I'm loving my black one, it's absolutely perfect! At least, that's what I thought until 30 minutes ago. As you can see in the title I've been having some problems with my black one. I know there already is a thread "black one not suitable for daily use", or something similar, but a lot of posts in that thread are being treated as trolls and this is a bIt different (no dents or chipping in the corners like the others, but on the back itself)
First of all, it attracts fingerprints VERY easily. Though this is a known problem and I knew this before actually receiving it (and it isn't such a big issue for me), it is worth mentioning (again) for people who still can't decide between silver and black. For me personally, this issue is completely worth it as black is BEAUTIFUL.
Second, a bigger issue, the black is coming off. I've had it for two days (just two!!!) and I can see silver. These are just dots, and they look just like dust. At first I even thought it was dust, but that was until I tried to clean it (first with my shirt, that didn't help so then I grabbed a moist cloth, which didn't work either so I then made the already moist cloth a bit wetter. No difference! hell, I even tried soap that's how desperate I am ). I will attach a photo, but it isn't very good quality because I made it using my One and a dirty mirror. Everything I didn't circle is dust, so you can see how much it looks like dust.
Now you're probably wondering what the hell I did with it, and the answer is completely nothing abnormal. I kept it in the official case when it was going in my pocket or when I was outside, and it got out of the case in it's full glory when at home and at work during breaks. I didn't drop it, it was in my pocket with nothing else (well, just the case), and I have been extremely careful with it, I didn't even let others hold it for more than a minute. What I'm gonna do now is look if it really really really isn't just dust with some more cleaning, then I'll look if a permanent marker hides it and either way I'll buy a skin for it (not a case, I already have one, and my pouch is still on its way, but a skin like a screen protector but for the back too) any suggestions for a good one?
Anyway, this is a warning for anyone considering/owning the back wish me luck with hiding the silver!
Sent from my HTC One using xda premium
Permanent black marker has been mentioned elsewhere, that should do it.
Sent from my HTC One using xda premium
ianford10 said:
Permanent black marker has been mentioned elsewhere, that should do it.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Yea I read that too, but my concern is that it will be another color (slightly darker/lighter) and still be noticeable. Ah well, still better than silver dots on black but it still shouldn't happen IMO. I'm starting to think the case is the cause, because it now has 2 more of those dots after taking it out of the case again
Sent from my HTC One using xda premium
Yea I read that too, but my concern is that it will be another color (slightly darker/lighter) and still be noticeable. Ah well, that'd still be better than silver dots on black but it still shouldn't happen IMO. I'm starting to think the case is the cause, because it now has 2 more of those dots after taking it out of the case again
Sent from my HTC One using xda premium
thom109 said:
Yea I read that too, but my concern is that it will be another color (slightly darker/lighter) and still be noticeable. Ah well, still better than silver dots on black but it still shouldn't happen IMO. I'm starting to think the case is the cause, because it now has 2 more of those dots after taking it out of the case again
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Totally agree that it shouldn't happen, especially just taking it out of a case. I have decided not to have a case for the first time ever, if I get scratches then so be it, adds character to the phone
Sent from my HTC One using xda premium
Wow! Ok I'll be honest at first I thought the issue is only happening on the speaker grill but seeing this. If anyone other than you posted some more issues like this then I am gonna be quite dissappointed on the anodization process of HTC now. Production issue is a good reason for having thin anodized layers but this thin is already way too bad.
I will still be giving HTC a benefit of the doubt here considering that you're the 1st one to post this. It could be a factory defect or there must be some specs of hard object in the case/pocket big enough to damage the back.
Do you have the double dip case? If so, the case's hard plastic inner section can scratch the phone when going on or coming off. Or, as the other user suggests, ensure you don't have dust ir sand particles in your case.
Currently interchangeably using HTC One, BBZ10 and Note 2
The double dip case is awful it gets sand and grit in it very easily. I have managed to scratch my silver version (couldn't wait for the black) on the front around the top of the speaker and several places on the back and side. I actually bought the case before I even had my phone that's how eager I was to protect it. Nothing makes your heart sink more than when you slide the case from your phone and you feel it grind on some grit. I now have it in an otterbox defender (this also has its own issues )
Sent from my HTC One using xda premium
Now I know for sure that the official case was the problem. I haven't put it on anymore and there are no more of those silver dots appearing. I really advise not to buy that case!
Sent from my HTC One using xda premium
thom109 said:
Now I know for sure that the official case was the problem. I haven't put it on anymore and there are no more of those silver dots appearing. I really advise not to buy that case!
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Now that is a massive fail if the official case is causing it to scratch, I would contact HTC and see about a replacement and get a refund on the case, totally unacceptable.
Sent from my HTC One using xda premium
Reaaon i never considered the black one. Same thing happened on 3 iphone 5's i had. Its a limitation of the material/process imho. Htc Apple doesnt matter black anodized aluminum is coming of easy

Oleophobic coating wearing off after a month??

I've only had my phone for about a month now, and there is already a rough spot developing in the lower-center of the screen where my thumb goes.
Has anyone else already started experiencing this problem? It's very irritating, my thumb kind of sticks to it now, makes the use of swype keyboard cumbersome at times.
You didn't wipe the screen down with rubbing alcohol or anything did you?
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Nope, just regular usage and wiping it off with my (cotton) shirt now and then.
gilmorej said:
Nope, just regular usage and wiping it off with my (cotton) shirt now and then.
Click to expand...
Click to collapse
That really sucks man.. I only ask because I made the mistake of wiping one of my other phones with a cotton cloth with rubbing alcohol and you could see where the coating came off in places
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Unfortunately, your situation is the reason most people put at least some sort of screen protector on their phone within a week or so of purchase.
Perhaps there will be some way to have a new coating applied? I have never experienced this problem before so I'm not sure how commonplace this is but logic would suggest there is a way to do it.
There's a coating sold at amazon that supposedly works well but is a little expensive for the amount you are given.
I've heard that Windex and dish washing soap are also bad for the oleophobic coating. I don't have evidence or links to support that. Just repeating what I remember reading somewhere.
As for my phone, I've had it two weeks. Screen still looks brand new.
Seriously, I'd take it back as a default.
They may assume you cleaned it or have some type of chemical on you fingers but that shouldn't matter.
Solariis said:
Unfortunately, your situation is the reason most people put at least some sort of screen protector on their phone within a week or so of purchase.
Perhaps there will be some way to have a new coating applied? I have never experienced this problem before so I'm not sure how commonplace this is but logic would suggest there is a way to do it.
Click to expand...
Click to collapse
Day of purchase!!! Then months later you peel it off and you have a fresh screen.
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Tckwhaley said:
Day of purchase!!! Then months later you peel it off and you have a fresh screen.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
This! Never will I use my screen bear again. Screen protector is the best investment since a 401k lol
Yep:
http://forum.xda-developers.com/showthread.php?t=2291992
My top left area of the screen is showing marks and scuffs in the oleophobic coating, I wonder if there is a warranty exchange that can be done.
I went to the AT&T store today to see if they would replace it. They wouldn't, because I missed my 14-day mark by two days; I got this phone on the 7th of May.. So I haven't even had it a month like I thought.
They said I would have to do a warranty exchange; however, I'm not sure if I really want to do that, since the rep said that they will send me a refurb and not a new phone.
I feel for you. This is not meant to be a troll comment but that is big reason I like buying Apple so if you have an issue you can exchange at the store. Samsung seems to make good stuff but I don't like refurbished stuff either.

[Q] Is s4screen too delicate?

All, I have been waiting to get an S4 for a while now, However it scares me to put $700 on a device which can possibly break easily & costs another $300 to fix with same risk. I have a buy/no buy decision to make for me and a few friends around me. Can we get the build of this verified & technically explained?
People say the very thin bazel transfers shock/twist tension for the digitizer to disintegrate/crack so easily.
Please advise!
For what it's worth, I've dropped mine a couple of times accidentally and I've done no damage to the screen.
I think if you handle it carefully and not treat it like a cheap and easily replaceable device you shouldn't have any worries. I do my best to take care of my phones and I've never damaged one (yet...).
I'm caseless no issues so far even I don't wear any screen protector. No scratches at all, really magic the oleophobic layer, no fingerprints!.
I recommend a bumper or similar, regarding to the really easily to scratch back cover, I know it's plastic, but $500d one!
The rest is just fine!
:thumbup:
Sent from my SAMSUNG-SGH-I337 using xda premium
It really is how well you take care of your phone, obviously placing a phone in tight jeans pocket and squatting can break your phone. Also dropping it without a case can lead to the same. While it does appear that there have been several people posting bezel cracks and digitizer problems. There are alot more of us that don't have any problems. So really buying it is your decision and how you take care of it is up to you also so YMMV......
You could buy a case or a screen protector. ..
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Weak screen? Yeah, it's probably weaker than most. Especially considering that there's more operating surface area on the glass and less width on the bezel side. A corner drop is instant death without a box to cover it. Still though, its hard to dislike this phone. Go back to an S2 ... it feels way too different now.
sreekanth_vvs said:
All, I have been waiting to get an S4 for a while now, However it scares me to put $700 on a device which can possibly break easily & costs another $300 to fix with same risk. I have a buy/no buy decision to make for me and a few friends around me. Can we get the build of this verified & technically explained?
People say the very thin bazel transfers shock/twist tension for the digitizer to disintegrate/crack so easily.
Please advise!
Click to expand...
Click to collapse
I have an Otterbox Defender, and no screen protector. For me, it's a perfect combination of protection and usability.
I do have big hands though... and as much as the GS4 is undoubtedly "prettier" naked, I actually prefer the extra "holdability" of the case.
I've dropped it lightly a few times and do I carry my phone in a separate pocket from all my other junk, but so far, absolutely no visible scratches.
Everyone's use case and preferences are different, but this setup has worked well for me so far.
I've dropped it several times. Once onto a brick floor when sitting on a chair, and once it slipped out of my pocket onto asphalt when I opened my car door. Today it slipped out of my hand onto hardwood from 4 feet or so. Every time I pretty much crapped my pants at the thought of it cracking but so far it's proven to be tough.
Had my Infuse for 2+ years caseless with no problem, so I have confidence in this phone especially seeing as how I am sure Samsung figured out how to improve the design after those problems with the S III cracking.
My mom wanted a case for hers so we got the Incipio DualPro after getting one for my dad's Xperia and its a great case. Nice feel and doesn't add too much thickness while providing great protection.
After handling all the cases at the AT&T store the Incipio was by far the best they sell there at least.
Spigen cases and GLAS.t screen protectors are also highly recommended.
Buy the phone, its awesome.
This phone so far is pretty durable from my experience. The first week I had it in a case with no screen protector. Ended up getting a small scratch on the screen so I now use one. Pretty much I haven't dropped the phone yet but as long as you take care of it you should be good. I totally recommend it, this phone is amazing!
Sent from my SGH-I337 using xda app-developers app
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My gf gas dropped hers 3 times on concrete and it has survived with just some scuffs to the bezel..I **** my pants every time!
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