Database Users

[Q] Very strange S4 problem... Please help!

Hi All! I apologize for making a question just joining the site but I am desperate! My S4 turned off randomly last night and won't turn on/charge. The weird part is that if I disconnect and reconnect the battery, the phone tries to turn on, show me initial screen and then go black. Keep in mind I did NOT touch the power button! The device, by itself, Turns on and then goes black. If I leave VolDown button pressed, and NOTHING else while connecting the battery, I get to Download Mode automatically, but after a couple seconds, the screen goes black again. I am desperate, my local Sprint stores haven't opened yet, so I can't go to them. Any and all help is Greatly appreciated!!
(P.S. Any way to recover data like pics etc from the phone?)

Sounds like your power button is stuck. You can try to pry it out to make your phone usable, but as long as you're under warranty Sprint should fix it rather easily.
Sent from my SPH-L720 using Tapatalk

frostedunit said:
Sounds like your power button is stuck. You can try to pry it out to make your phone usable, but as long as you're under warranty Sprint should fix it rather easily.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
+1 on this. if you gave a safety pin, rin it around the edge od the power button to see if you can unstick it.

power button stuck...yea use a needle to ory it out then clean around it... all else fails, id try a new batt.. OR if your trying to charge off a laptop or a weak 500ma charger., by nature alot of.times the phone wants to boot whenever it detects a charger connected, but in your case the batt is to dead to stay on and the charge is too weak to.keep it on.. therefore simulating a " bootloop "... if this is the case, you need to find a 1ma or 2ma charger...
but.id try the checking the button first.
Sent from my SPH-L720 using xda app-developers app

frostedunit said:
Sounds like your power button is stuck. You can try to pry it out to make your phone usable, but as long as you're under warranty Sprint should fix it rather easily.
Sent from my SPH-L720 using Tapatalk
Click to expand...
Click to collapse
VandyCWG said:
+1 on this. if you gave a safety pin, rin it around the edge od the power button to see if you can unstick it.
Click to expand...
Click to collapse
chris-allen said:
power button stuck...yea use a needle to ory it out then clean around it... all else fails, id try a new batt.. OR if your trying to charge off a laptop or a weak 500ma charger., by nature alot of.times the phone wants to boot whenever it detects a charger connected, but in your case the batt is to dead to stay on and the charge is too weak to.keep it on.. therefore simulating a " bootloop "... if this is the case, you need to find a 1ma or 2ma charger...
but.id try the checking the button first.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the reply guys! I had some time to head over to my local Sprint shop, because insurance. Technician said it's a known issue, and that changing some internals (audio port, charge port etc) fixes the problem. Although this was not the case for me, I'l be getting a replacement on Tuesday. That being said, I would still like to get my info off of this phone. Any suggestions on the workaround of that power button? Thanks in advance!

adamscott38 said:
Thanks for the reply guys! I had some time to head over to my local Sprint shop, because insurance. Technician said it's a known issue, and that changing some internals (audio port, charge port etc) fixes the problem. Although this was not the case for me, I'l be getting a replacement on Tuesday. That being said, I would still like to get my info off of this phone. Any suggestions on the workaround of that power button? Thanks in advance!
Click to expand...
Click to collapse
As for getting your stuff off, sounds like Sprint might be the only way. Maybe you could mount your S4 to a computer and see if it will let you get stuff off.

VandyCWG said:
As for getting your stuff off, sounds like Sprint might be the only way. Maybe you could mount your S4 to a computer and see if it will let you get stuff off.
Click to expand...
Click to collapse
Tried mounting, phone won't turn on so it wouldn't get recognized by the computer. I'll try prying out the power button to see if that fixes anything...

my galaxy Y not turning ON

any one help me ? my phone is not turning on ,.. i try to go to cwn or download mode but its not work ,.. plss some one help me ?
https://www.youtube.com/watch?v=qxxQdHu0xxE&feature=gp-n-y&google_comment_id=z13wcfdafsvzhlu2a22mzvyhjkrgclqhy04
sometimes i heard some notification sounds wen i recieve some measeges but its not turning on sorry 4 my bad english

maybe no battery?

lildhiel08 said:
any one help me ? my phone is not turning on ,.. i try to go to cwn or download mode but its not work ,.. plss some one help me ?
Click to expand...
Click to collapse
does the battery charging animation show when you put it on charge?
If no its either
dead battery
faulty charger
faulty usb socket
faulty motherboard
if yes but you cant turn phone on
faulty power button

marcussmith2626 said:
does the battery charging animation show when you put it on charge?
If no its either
dead battery
faulty charger
faulty usb socket
faulty motherboard
if yes but you cant turn phone on
faulty power button
Click to expand...
Click to collapse
its not shown bro ,..its actually off ,..but i heard notifacation sound when i recieve a measege

GalKill said:
maybe no battery?
Click to expand...
Click to collapse
at night before i sleep it 50% the battery and wen the morning i check my phone ,..its not turning on sory 4 my bad english ,..

Display lcd broken

lildhiel08 said:
its not shown bro ,..its actually off ,..but i heard notifacation sound when i recieve a measege
Click to expand...
Click to collapse
so you are now saying the phone does turn on its just the screen isnt working
If the screen doesnt work in download mode you will have to take to a repair shop

marcussmith2626 said:
so you are now saying the phone does turn on its just the screen isnt working
If the screen doesnt work in download mode you will have to take to a repair shop
Click to expand...
Click to collapse
maybe bro ..because all the method i use is not working ..i dont know whats the problem because the night after the problem ,my phone is very good..my batery is 50% .but in the morning when i check my phone if i have a txt my phone not turning on or lights .i check all but it doesnt
Sent from my YP-G70 using XDA Premium 4 mobile app

lildhiel08 said:
maybe bro ..because all the method i use is not working ..i dont know whats the problem because the night after the problem ,my phone is very good..my batery is 50% .but in the morning when i check my phone if i have a txt my phone not turning on or lights .i check all but it doesnt
Sent from my YP-G70 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I had same issue, and resolved by plugging usb cable and entering download mode, and clicking cancel,
which reboots phone, i think your battery might be dead, but shows 50%,
try using another battery,
plugging charger and booting,
long pressing power button,
removing sim card and rebooting,
using another battery, removing sim card, plugging charger and trying download mode,
if download mode works, there is a chance to save your data :angel:
if not, do not stay there anymore and go to repair centre, waiting too long might reduce even more your chances to repair it :good:

Tried with usb jig.?infos here in general section,google,maybe some facebook groups.
GREEETZ FROM TEAM-OPTIMA!!!

Killnolife said:
I had same issue, and resolved by plugging usb cable and entering download mode, and clicking cancel,
which reboots phone, i think your battery might be dead, but shows 50%,
try using another battery,
plugging charger and booting,
long pressing power button,
removing sim card and rebooting,
using another battery, removing sim card, plugging charger and trying download mode,
if download mode works, there is a chance to save your data :angel:
if not, do not stay there anymore and go to repair centre, waiting too long might reduce even more your chances to repair it :good:
Click to expand...
Click to collapse
tnx for info man i try it later
Sent from my YP-G70 using XDA Premium 4 mobile app

here my video
https://www.youtube.com/watch?v=qxxQdHu0xxE&feature=youtu.be
sometimes i heard some notification sounds but its not turning on

lildhiel08 said:
https://www.youtube.com/watch?v=qxxQdHu0xxE&feature=youtu.be
sometimes i heard some notification sounds but its not turning on
Click to expand...
Click to collapse
You can try these solutions, it may work https://www.youtube.com/watch?v=yqKAZQetWpo
https://www.youtube.com/watch?v=smNikt7Rut4&feature=youtube_gdata_player
This is about a USB Jig :good:

lildhiel08 said:
https://www.youtube.com/watch?v=qxxQdHu0xxE&feature=youtu.be
sometimes i heard some notification sounds but its not turning on
Click to expand...
Click to collapse
like I said if the phone boots - you can hear notification sounds but there is no screen output and also no screen output in download mode then you have a faulty screen/motherboard - take to a repair shop for diagnoses

does the download mode working

arun531 said:
does the download mode working
Click to expand...
Click to collapse
read the 1st post - clearly states that the screen also does not work in download mode

if u can hear the sound may be something wrong with display

Killnolife said:
You can try these solutions, it may work https://www.youtube.com/watch?v=yqKAZQetWpo
https://www.youtube.com/watch?v=smNikt7Rut4&feature=youtube_gdata_player
This is about a USB Jig :good:
Click to expand...
Click to collapse
tnx bro 4 the video ,..but i dont know if i do it but i try ,.btw im running reincarnation with latest build

marcussmith2626 said:
like I said if the phone boots - you can hear notification sounds but there is no screen output and also no screen output in download mode then you have a faulty screen/motherboard - take to a repair shop for diagnoses
Click to expand...
Click to collapse
one more thing bro ,.. im running the reincarnation latest build ,.and a few days my phone sometimes wen im push my home or power its delay to turn on ,..??,and in the morning its not turning on ,.. sorry 4 my very bad english bro

arun531 said:
if u can hear the sound may be something wrong with display
Click to expand...
Click to collapse
i dont know man ,..maybe

[Q] S4 wont turn on

Well mine S4 turned of last night it freezed and it turned off. I'm on Broodroms Pre Final 4.4.4. After that it turned on and shows only the S4 splash screen and then it turns off again and it won't turn on. After i pulled out the battery and placed it back then it boots but then again it shows only the S4 splash screen and then it turns off again. I've read some things on the internet that it maybe can be a dead battery that is causing this problem. Or maybe it is an another problem maybe that you XDA members can help me it would be great :fingers-crossed:

kyrindia said:
Well mine S4 turned of last night it freezed and it turned off. I'm on Broodroms Pre Final 4.4.4. After that it turned on and shows only the S4 splash screen and then it turns off again and it won't turn on. After i pulled out the battery and placed it back then it boots but then again it shows only the S4 splash screen and then it turns off again. I've read some things on the internet that it maybe can be a dead battery that is causing this problem. Or maybe it is an another problem maybe that you XDA members can help me it would be great :fingers-crossed:
Click to expand...
Click to collapse
If u can boot to recovery, flash your stock official rom. Should be fixed after that.
Or you can also flash your official rom in Odin.

agentdeep said:
If u can boot to recovery, flash your stock official rom. Should be fixed after that.
Or you can also flash your official rom in Odin.
Click to expand...
Click to collapse
It's only shows the S4 splash screen for a second then it turns off and i'm not able to get it turned on again. I can't get in to recovery or download mode the phone turns off after a few seconds and that's it

kyrindia said:
It's only shows the S4 splash screen for a second then it turns off and i'm not able to get it turned on again. I can't get in to recovery or download mode the phone turns off after a few seconds and that's it
Click to expand...
Click to collapse
Check you power button, maybe it's stucked. I've read many cases of S4 stucked power button.

agentdeep said:
Check you power button, maybe it's stucked. I've read many cases of S4 stucked power button.
Click to expand...
Click to collapse
Also checked that one but that is working ok it's not stuck. It happened overnight from one moment to the other moment it was doing that.

kyrindia said:
Well mine S4 turned of last night it freezed and it turned off. I'm on Broodroms Pre Final 4.4.4. After that it turned on and shows only the S4 splash screen and then it turns off again and it won't turn on. After i pulled out the battery and placed it back then it boots but then again it shows only the S4 splash screen and then it turns off again. I've read some things on the internet that it maybe can be a dead battery that is causing this problem. Or maybe it is an another problem maybe that you XDA members can help me it would be great :fingers-crossed:
Click to expand...
Click to collapse
Is your phone charged? The very basic question.
Put it on charging for a while try getting in the download mode then.
If still no succes..then there is a way too...
Sent from my GT-I9500 using XDA Free mobile app

kyrindia said:
Also checked that one but that is working ok it's not stuck. It happened overnight from one moment to the other moment it was doing that.
Click to expand...
Click to collapse
That happened to me once and reason was because the phone was not charging (even if USB has power supplied).
To solve this, I first removed it from the samsung charger and charged it using a laptop or computer for approximately 10 minutes.
That will get it charging

kyrindia said:
Well mine S4 turned of last night it freezed and it turned off. I'm on Broodroms Pre Final 4.4.4. After that it turned on and shows only the S4 splash screen and then it turns off again and it won't turn on. After i pulled out the battery and placed it back then it boots but then again it shows only the S4 splash screen and then it turns off again. I've read some things on the internet that it maybe can be a dead battery that is causing this problem. Or maybe it is an another problem maybe that you XDA members can help me it would be great :fingers-crossed:
Click to expand...
Click to collapse
try booting into download mode if at all possible and try flashing a stock ROM via odin!!
hit Thanks if it helped!!

I've tried to connect it to my laptop but it won't charge unfortunately. I'm also not possible to get it in to download mode it shutdown after a few seconds. And it wil only turn on If I remove the battery and replace it the phone will vibrate, show the Galaxy S4 splash screen for a second or two, then it turns off again. Searching on the internet people say that it's a faulty battery so i could try that method and if that is not working i think it's something with the mainbord (i hope not)

kyrindia said:
I've tried to connect it to my laptop but it won't charge unfortunately. I'm also not possible to get it in to download mode it shutdown after a few seconds. And it wil only turn on If I remove the battery and replace it the phone will vibrate, show the Galaxy S4 splash screen for a second or two, then it turns off again. Searching on the internet people say that it's a faulty battery so i could try that method and if that is not working i think it's something with the mainbord (i hope not)
Click to expand...
Click to collapse
Change the battery AND/OR
Try a USB JIG then. The final thing that can be done. Heard it works with i9500 too.
Buy yourself a USB JIG from ebay or something and try getting in the download mode. It costs less than INR200.
Thank me if I helped
Sent from my Samsung Galaxy S4 via XDA app.

DeepankarS said:
Change the battery AND/OR
Try a USB JIG then. The final thing that can be done. Heard it works with i9500 too.
Buy yourself a USB JIG from ebay or something and try getting in the download mode. It costs less than INR200.
Thank me if I helped
Sent from my Samsung Galaxy S4 via XDA app.
Click to expand...
Click to collapse
Also tried that i've already a USB JIG at home but it keeps shutting down after a few seconds. I wil try a another battery hopefully that will be the problem and not something else

kyrindia said:
Also tried that i've already a USB JIG at home but it keeps shutting down after a few seconds. I wil try a another battery hopefully that will be the problem and not something else
Click to expand...
Click to collapse
Sure.
Might be some moisture that is not letting the electricity pass properly too...
Clean the terminal of the battery and the connectors of the phone..see if this works?
Well something like this hapoened to my note 2 because of moisture in the charging jack..the charging jack was okay but the battery wentt kaputt.
Thank me if I helped
Sent from my Samsung Galaxy S4 via XDA app.

Attempt to power on with the charger plugged in cell phone

DeepankarS said:
Sure.
Might be some moisture that is not letting the electricity pass properly too...
Clean the terminal of the battery and the connectors of the phone..see if this works?
Well something like this hapoened to my note 2 because of moisture in the charging jack..the charging jack was okay but the battery wentt kaputt.
Thank me if I helped
Sent from my Samsung Galaxy S4 via XDA app.
Click to expand...
Click to collapse
That didn't helped to so i'm going to wait for my new battery and hopefully it wil solve the problem and other wise i will use the S4 from a mate from me so that i maybe can flash a stock rom on to it. Thanks for the help so far guys :good:

kyrindia said:
That didn't helped to so i'm going to wait for my new battery and hopefully it wil solve the problem and other wise i will use the S4 from a mate from me so that i maybe can flash a stock rom on to it. Thanks for the help so far guys :good:
Click to expand...
Click to collapse
But in anycase you will have to buy a new one. The old battery if has gone kaputt wont work anymore. Like my Note 2.
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.

DeepankarS said:
But in anycase you will have to buy a new one. The old battery if has gone kaputt wont work anymore. Like my Note 2.
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.
Click to expand...
Click to collapse
Yes i will buy a new battery and try to turn it on again, And otherwise i'm going to use my mates S4 to flash a stock ROM onto it by placing my mainbord in that S4

Well i've received my new battery and tried it but the same result so i don't know what could be the next problem maybe you people have got some other ideas what the problem could be? (hope so)

I've made a video of the problem. Don't mind the screen it's broken for half a year so far and the phone was still functional. Last sunday this problem appeared and i don't know what to do so far...
link to the YouTube video:
https://www.youtube.com/watch?v=mhDcqxEg0aM&feature=youtu.be

DeepankarS said:
But in anycase you will have to buy a new one. The old battery if has gone kaputt wont work anymore. Like my Note 2.
Press Thanks if I helped
Sent from my Samsung Galaxy S4 via XDA app.
Click to expand...
Click to collapse
Well i finally found the problem it was the power button that was jammed the whole time so removed the power button thing from the mid frame and the problem was solved so now i need to go to a phone repair shop and maybe they can solder a new power button switch on the mainbord thank you for your help and this thread can be closed now.

NP won't wake from sleep

Hi all, I've found that when I leave my Player on sleep for a while, I am unable to wake it back up. I've tried pressing the hardware button, the remote buttons, etc. The led is on, but there's no output or sound response from my TV. I have to unplug the NP and plug it back in. Probably a user error, but what's the process to wake the system?
Thanks in advance!
Sent from my SM-N910V using XDA Free mobile app

Action123 said:
Hi all, I've found that when I leave my Player on sleep for a while, I am unable to wake it back up. I've tried pressing the hardware button, the remote buttons, etc. The led is on, but there's no output or sound response from my TV. I have to unplug the NP and plug it back in. Probably a user error, but what's the process to wake the system?
Thanks in advance!
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
I am experiencing something similar, it started with restarts, then it would not boot without the button on the bottom and now it says no signal. Tried connecting it to the pc, pc installed drivers, and if you unplug a cable it says cable unplugged.

Action123 said:
Hi all, I've found that when I leave my Player on sleep for a while, I am unable to wake it back up. I've tried pressing the hardware button, the remote buttons, etc. The led is on, but there's no output or sound response from my TV. I have to unplug the NP and plug it back in. Probably a user error, but what's the process to wake the system?
Thanks in advance!
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
Bumping as I still haven't found a solution.

yep, mine does the same thing, every day i have to reboot it as the screen is black and the device is unresponsive

MIne I have to unplug the HDMI and plug it back in then magically there is a signal. I tried setting never go to sleep and that did not hep. Did anyone upgrade to 5.1.1? does that fix anything?

Bump. Got mine a few days ago and the same thing happens.
It's still on and running. It's still a little warm under the button. But no matter what I do with the remote or button or TV, nothing happens. The only way to get it back up is to unplug/plug the hdmi or power cable.

I've got the same problem, but I've unplugged everything and still nothing, tried different TVs, Different HDMi leads still nothing. Going to contact Ausu or go back to where I purchased it tomorrow. was loving catching up with Game of Throne haha

malctron said:
I've got the same problem, but I've unplugged everything and still nothing, tried different TVs, Different HDMi leads still nothing. Going to contact Ausu or go back to where I purchased it tomorrow. was loving catching up with Game of Throne haha
Click to expand...
Click to collapse
You think it's just a defective device?
Maybe I should return mine as well.

I'm taking mine back tomorrow hopefully. If I can find the receipt

malctron said:
I'm taking mine back tomorrow hopefully. If I can find the receipt
Click to expand...
Click to collapse
Did you get a replacement? Did it work?

Action123 said:
Hi all, I've found that when I leave my Player on sleep for a while, I am unable to wake it back up. I've tried pressing the hardware button, the remote buttons, etc. The led is on, but there's no output or sound response from my TV. I have to unplug the NP and plug it back in. Probably a user error, but what's the process to wake the system?
Thanks in advance!
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
Quoting you so you get a notification
Did you find a solution? Was it your TV, HDMI cable, or the unit itself?

DonDizzurp said:
Quoting you so you get a notification
Did you find a solution? Was it your TV, HDMI cable, or the unit itself?
Click to expand...
Click to collapse
Still no solution. Tried 3 different ROMs and it's the same thing with each one. Could it be a firmware problem? I mean I shouldn't have to reboot it every time it goes to sleep. The hardware button on the bottom has no effect. I'm slowly giving up.

DonDizzurp said:
Did you get a replacement? Did it work?
Click to expand...
Click to collapse
Hey, sorry for the delay, been busy.
But yeah I got my new nexus. Rang Asus with some struggle as the serial on the product wasn't matching up on the system. Useful haha
Then they said it would take 29 days to get a fix or replacement.... I then said I'll take it back to where I got it which in my case was Argos.
Took it back told them the problem, girl looked at me completely confused. Think I lost her at bootloader haha. But I might as well tell them how to explain to do a factory reset which I couldn't do anyway. Then got my replacement. Which I'm leaving in the box as I want to be a geeky guy and do a unboxing video this time haha.

I found if you turn the TV on and off again it will work.. no need to get up and pull the HDMI cable
I noticed this issue didn't happen with 5.0 but happened with 5.1.1 so I'm hoping a new update will fix it.

Random question but on 5.1.1 how do we get sideloader? As I can't find it on the store
Doesn't matter was being an idiot.

malctron said:
Random question but on 5.1.1 how do we get sideloader? As I can't find it on the store
Doesn't matter was being an idiot.
Click to expand...
Click to collapse
A sideloader? If you are asking how to sideload, you boot into the recovery and then choose install from sideload, then use the "adb sideload" command.

malctron said:
Random question but on 5.1.1 how do we get sideloader? As I can't find it on the store
Doesn't matter was being an idiot.
Click to expand...
Click to collapse
That has absolutely nothing to do with this thread
LOL
Also, you sideload using ADB
Turn on USB debugging, install the ADB driver on your PC, then use the adb command "adb install apkname.apk"
No need for root or recovery.

DonDizzurp said:
I found if you turn the TV on and off again it will work.. no need to get up and pull the HDMI cable
I noticed this issue didn't happen with 5.0 but happened with 5.1.1 so I'm hoping a new update will fix it.
Click to expand...
Click to collapse
This doesn't work on my setup. But pulling the HDMI cable works.
This problem appeared on my Nexus player about a month ago, it was working perfectly until that time.
It looks like a problem with the HDMI CEC. Even if I put my NP in "Never sleep mode" as soon as I turn off the TV it will not then wake when I turn the TV back on.
Well, in my case at least, that is not accurate. When I turn the TV on, nothing appears on the screen nor is there any audio, but the NP is still responding to commands and working. I can blindly start a YouTube video from the highlights section while the TV is still "blanked" and when I toggle the HDMI cable connection the I can see that the NP was functioning "correctly" other than it wasn't outputting anything to the HDMI port.
I would say that the "fault" is just likely to be on the TV not implementing HDMI CEC correctly, but everything WAS working correctly until recently and the only changes are on the Nexus Player side of the equation.

DonDizzurp said:
That has absolutely nothing to do with this thread
LOL
Also, you sideload using ADB
Turn on USB debugging, install the ADB driver on your PC, then use the adb command "adb install apkname.apk"
No need for root or recovery.
Click to expand...
Click to collapse
Haha I know told you it was random yeah I did that after I sent it. Couldn't delete the message sorry haha

Problem solved?
Before you take the device back to the store, I believe the problem is the TV; even those of you who tried multiple ones. I did the same thing; tried a different TV. However, in my case, it works. When I hooked mine to a newer TV, the device wakes up fine. I read in other forums (searched "HDMI won't wake up device") and to my surprise, there are other forum where people complained about the same with other devices. Apparently, something related to the HDMI port (maybe the version of HDMI?).

[Q] Is my Note 3 dead?

My screen is shattered, but the phone turns on and it vibrates when I turn it off and plug in the charger. Battery lights are normal for charging. Goes from orange to green.
However, when I try to turn the phone on it vibrates once then the blue light starts to blink continuously for a long time. After about 10 minutes the blue light is gone but the back and menu buttons are lit up and stay lit. I can't tell if it has actually booted or not.
If I try to ADB into the phone while it's in this state I can see it listed but it shows as unauthorized.
Does anyone know if I can I revive my Note 3 by replacing the LCD and digitizer? Is there anyway I can test it to see if everything is working besides the screen? I don't want to waste the money unless I know that is the only problem. I would really like to fix it if possible.
There is absolutely no water damage, just a really bad fall.

Try a hard reset with the 3 buttons. If it stays the same then you have a broken phone.

Genna7 said:
Try a hard reset with the 3 buttons. If it stays the same then you have a broken phone.
Click to expand...
Click to collapse
Can you please elaborate. How do I perform the hard reset when I can't see anything on the screen? I know for a fact that the screen is done for. I just need to know if the main board is still salvageable by replacing the LCD and digitizer.

nyflyguy said:
Can you please elaborate. How do I perform the hard reset when I can't see anything on the screen? I know for a fact that the screen is done for. I just need to know if the main board is still salvageable by replacing the LCD and digitizer.
Click to expand...
Click to collapse
You can't do a hard reset without a screen as it involves booting into recovery, then navigating using volume keys. If you have a custom recovery installed then it's even riskier to try it without the screen. So don't try it.
I'm assuming that the phone doesn't show up as an MTP device when you connect it to a PC?

ScarletCrimson said:
You can't do a hard reset without a screen as it involves booting into recovery, then navigating using volume keys. If you have a custom recovery installed then it's even riskier to try it without the screen. So don't try it.
I'm assuming that the phone doesn't show up as an MTP device when you connect it to a PC?
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Thank you for understanding my poor explanation. Yes, you are correct. Phone does not show up as MTP device when connected to my computer anymore. Does that mean I should assume the worst?

Unfortunately, yes. Just a shattered screen wouldn't cause 10 minute long boots every time (blue light only blinks when booting up, at Samsung logo) and the absence of MTP (even with lockscreen password/PIN/pattern the device shows up as MTP but it doesn't show the data unless it's unlocked first). It seems that the logic board of the handset is damaged in some capacity so just replacing the screen and digitizer won't do the trick.

nyflyguy said:
Thank you for understanding my poor explanation. Yes, you are correct. Phone does not show up as MTP device when connected to my computer anymore. Does that mean I should assume the worst?
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Did you have a lockscreen password set in android?
Sent from my SM-N9005 using Tapatalk

celderic said:
Did you have a lockscreen password set in android?
Sent from my SM-N9005 using Tapatalk
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Yes I did

nyflyguy said:
Yes I did
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Then mtp won't work, even if the phone is okay. It doesn't connect unless you unlock the phone.
Sent from my SM-N9005 using Tapatalk

celderic said:
Then mtp won't work, even if the phone is okay. It doesn't connect unless you unlock the phone.
Sent from my SM-N9005 using Tapatalk
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That makes sense! Is there anything I can do to find out for sure if the phone is just in a coma?
I had set a pattern lock so I assume I can't access through adb somehow, right?

nyflyguy said:
That makes sense! Is there anything I can do to find out for sure if the phone is just in a coma?
I had set a pattern lock so I assume I can't access through adb somehow, right?
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Hmm, what about using hdmi out and seeing if it displays anything on the external screen?
Sent from my SM-N9005 using Tapatalk

celderic said:
Hmm, what about using hdmi out and seeing if it displays anything on the external screen?
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Good idea. I'll have to find an mhl adapter and try it. Thank you

If your charging led and hard key lights blink, your phone is good. A display assembly replacement would help.
I received my Note 3 in this way (from a friend) and then I replaced the display and been using it for an year now