hi guys,
so i bought my Lg g2 yesterday and i can't connect to my wifi network, the phone says obtaining ip address over and over again. i searched the internet and found that is a very common problem. it has something to do with my router so i installed a firmware update. the router (dlink dwl 700ap) is borrowed from our cable company and is already quite old (the newest firmware dated from 2008). since updating didn't work, tried to change every possile setting in the router menu, also didn't work. (i came across a setting saying dchp disabled(by default), tried changing it to enable but some devivces could not connect anymore). i tried some apps from google play but non of them changed anything. i also tried to use static but i could not acces the web (i think the static setting were coorect since i copied them from my "ipconfig" in windows, wath i found weird is that the ip adress of the router said 195.168.0.50 while the ip on my computer said 85.XXXXXXXX.). so i factory resetted my G2, didn't work.
i can connect with every device to my router (s3, ipod touch, lumia 720, iphone 5s) and i can connect my lg g2 to every other network.
so should i return my lg g2, call my cable network or ?
can anyone help me ?
thanks a lot, i really appreciate it
ps sorry for my bad enlish
Turning on dchp will try to auto assign ips so make sure all devices are set to auto or reserve the ip at the router level if you wish some to be static.
As for static ip settings. Make sure the ip you're trying to get the phone isn't assigned.
Default gateway (from the information you've given) 192.168.0.1
Subnet mask is 255.255.255.0
Sent from my LG-D802 using XDA Free mobile app
treebill said:
Turning on dchp will try to auto assign ips so make sure all devices are set to auto or reserve the ip at the router level if you wish some to be static.
As for static ip settings. Make sure the ip you're trying to get the phone isn't assigned.
Default gateway (from the information you've given) 192.168.0.1
Subnet mask is 255.255.255.0
Sent from my LG-D802 using XDA Free mobile app
Click to expand...
Click to collapse
thanks for the quick reply! i used the ip adress of the router (192.168.0.50) and your default gateway and still can't connect the web.
as for dhcp, i really don't understand how dhcp is disable as a default on my router and still every single device can connect and us the internet at the same time
ollielol said:
thanks for the quick reply! i used the ip adress of the router (192.168.0.50) and your default gateway and still can't connect the web.
as for dhcp, i really don't understand how dhcp is disable as a default on my router and still every single device can connect and us the internet at the same time
Click to expand...
Click to collapse
default it should be on. Here in th UK routers ship as such.
Try a different ip. After that it's beyond my knowledge
Sent from my LG-D802 using XDA Free mobile app
treebill said:
default it should be on. Here in th UK routers ship as such.
Try a different ip. After that it's beyond my knowledge
Sent from my LG-D802 using XDA Free mobile app
Click to expand...
Click to collapse
still not working, thanks for trying. wishing i never bought a lg g2 in the first place
Anyone else got the same problem ?
Can you connect to the hotspot on another phone?
Might be a stupid suggestion but since you asked, the password on your G2 could be wrong for your router :/
Sent from my LG-D802
linjes said:
Can you connect to the hotspot on another phone?
Might be a stupid suggestion but since you asked, the password on your G2 could be wrong for your router :/
Sent from my LG-D802
Click to expand...
Click to collapse
Yes i can and yes the password is correct (you mean my wpa2, right ?) ?
ollielol said:
Yes i can and yes the password is correct (you mean my wpa2, right ?) ?
Click to expand...
Click to collapse
Yeo! Hmm I would say it's a problem with the router, esp since you can connect to other WiFi networks from your phone. Have you tried resetting the router itself? Drastic but I can offer no advice from the settings standpoint
Sent from my LG-D802
linjes said:
Yeo! Hmm I would say it's a problem with the router, esp since you can connect to other WiFi networks from your phone. Have you tried resetting the router itself? Drastic but I can offer no advice from the settings standpoint
Sent from my LG-D802
Click to expand...
Click to collapse
yes did a reset, no change. Are you sure it is the router because i never had any problem with it.
I cannot be *sure* of anything but if your phone can connect to other devices perfectly well then the most obvious source of error is the router
You mentioned that toggling dhcp on breaks the connection for other devices - does it fix the connection for your g2?
I took a look at my router settings for static IP address and I have no idea how to set up static addresses haha.. (Not sure how your other devices connect if dhcp is off as I know next to nothing about networking)
Sent from my LG-D802
i had that problem "obtaining ip address" when i use MAC filter, which allow only registered MAC address connect to the router. i registered my LG g2 MAC address to the router and the problem gone.
hi guys
i found the problem
it happens just when you disable auto update in "settings>general>about phone>update center>software update>check automatically"
Related
Since I bought the HD2 before 2 month and after 2 Rom upgrade I still have the same Wifi problem. I can connect to my home network and the Router can see the HD2 but I can not connect to the Internet through the Wifi. All other computers and PS3 connect just fine. Ip adress seems also ok.
Please help ?
I did have the same problem a while back, and it occured after I used the wifi router. Have you ever used that, even just to try it?
No I never tried the Wifi Router even once and changed rom twice.
quincy67 said:
No I never tried the Wifi Router even once and changed rom twice.
Click to expand...
Click to collapse
Probably not the same issue then. For some reason I had it trying to give me a static IP address that my router wouldn't allow (I've got MAC forwarding on my router to make sure that nothing other than the 4 things I have can connect to it).
When you connect to the wifi, can you open the router admin on your HD2?
Thanks for your help. No I cannot access the router from the HD2, could it be a proxy issue. I am not using a proxy for the internet
quincy67 said:
Thanks for your help. No I cannot access the router from the HD2, could it be a proxy issue. I am not using a proxy for the internet
Click to expand...
Click to collapse
No worries mate - I hope I can help!
It's not a proxy issue, if you're not using a proxy server. Could you try this and let me know how you get on?
Start your wifi connection
Go to all settings, connection, wifi, wireless networks, network adapters tab
Select the Broadcom DHD adapter
It should be set to use a server assigned IP address, not a static one. It probably is, but it's worth checking.
When I open Wifi settings I can only open advanced no wireless networks or network adapter tab. How do I get there ?
quincy67 said:
When I open Wifi settings I can only open advanced no wireless networks or network adapter tab. How do I get there ?
Click to expand...
Click to collapse
After you've started wifi, go to the settings tab, menu and all settings. Then carry on the instructions in the last post.
Found the all settings, the DHD adapter is set to server assigned. Any other ideas ?
...
Well i think we have the same problem.. If you try to connect your wireless, do you get the failure after pressing get IP: Cannot obtain serverassigned IP....
http://forum.xda-developers.com/showthread.php?t=627654 my thread was this..
I found out that if i you go under WIFI>ADVANCED>press on the NETWORKCARD under the field "SSID"> then go to the networkcard>Broadcom 802.11 DHD network adapter>remove the pin in use serverassigned, and write a static ip: example: IP: 192.168.1.23
UNDERMASK: 255.255.255.0
STANDARDgateway: 192.168.1.1
That helped for me, though i cannot use that fix because my college wont accept the static IP. so it works for like 2 mins and then it disconnect. hehe.
Heh - that would be pretty much my next suggestion.
Try a static IP address and see if that works. It's not a long-term solution, but it would determine whether it's your phone or the router that's having the problem.
Last time I set a static IP address, I liked it and left it like that, but I found (after a couple of days with no internet access) that it tries to assign the same IP address when you use your data connection for internet access. Your service provider is very unlikely to allow you to use the same IP address, so you probably can't connect.
Like I said, it's a test to see if you can connect - not a solution.
Do you know what IP addresses your router will allow you to use? Do you have a specified range of addresses, for example?
I have this exact same problem. I can connect to wifi networks at home, office, etc... But no network access. It connects to the AP's, gives me an IP Address, but I can't ping anything!
This thing gets more and more frustrating daily.
skwizod said:
I have this exact same problem. I can connect to wifi networks at home, office, etc... But no network access. It connects to the AP's, gives me an IP Address, but I can't ping anything!
This thing gets more and more frustrating daily.
Click to expand...
Click to collapse
It also happened to me. Turns out it was the router I was using. I bought a new one earlier today and problem solved!
Hi!
I got a d-link dgl-4300 router, and had problem getting a IP adr. from it. When I gave my HD2 a static IP it worked, but very slow. After I changed from DHD network adapter to NE 2000 compatible ethernet driver it get IP from router and I can browse internet through wifi fast. Maybe it can help u 2.
regards Xes.
My HTC Desire HD Wifi has ALWAYS been working at my home wifi network.
Over the last few weeks, it has stopped working for no apparent reason. My pc as well as 3 other laptops work perfectly fine...
When I try to connect to my own wifi network at home now, it REFUSES to obtain an ip address and simply keeps disconnecting...
It however works fine elsewhere....
Anyway I can fix this problem or a simple way to manually connect to my home wifi network?
Thanks in advance...
hi
Have you checked that your security settings are the same on the router? also try and reset the router i.e. unplug for 2 mins blah blah. I know the lappys are working fine but this is what I would do.
I use to have issues like this with my HTC Hero, how i resolved it was by adding the phones MAC Code to the router software. Found in ( Security>Mac Filter ) depends on router! but is something like that. The down side is thou, you will have to add the mac codes from all your other devices to the router also, so everything connects to your ISP. It has the benifts of a more secure network.
Hmm, thanks for the possible answers so far.
It is strange. I just went to a friends house who also has wifi, I connected as normal.
It immediately connected with full reception. It seems that EVERYTHING connects and works as normal accept for my own home wifi...
I have tried resetting it, turning it on/off, it still does not want to obtain an ip address...
what is your make is your router?
AudioFiend said:
what is your make is your router?
Click to expand...
Click to collapse
It's Siemens Gigaset SE568
I would advise you against using MAC security on your router. Instead try to "forget" your home network (Settings->Wireless&networks->WiFi settings, then hold your home network and "Forget network") and then re-add your network. If this doesn't work try assigning static IP address (Settings->Wireless&networks->WiFi settings then tap "Menu" and "Advanced" but this will make connecting to hotspots more difficult (you'll have to uncheck the static address every time you need to connect).
tkolev said:
I would advise you against using MAC security on your router. Instead try to "forget" your home network (Settings->Wireless&networks->WiFi settings, then hold your home network and "Forget network") and then re-add your network. If this doesn't work try assigning static IP address (Settings->Wireless&networks->WiFi settings then tap "Menu" and "Advanced" but this will make connecting to hotspots more difficult (you'll have to uncheck the static address every time you need to connect).
Click to expand...
Click to collapse
Thanks for the response. I tried the forget wifi network and readd it, still a no go...
Strange how my phone works ANYWHERE & EVERYWHERE accept for my own home network...
It's not important/urgent so I'm not too bothered. I just think it's strange why it refuses to obtain an ip address...
kanej2006 said:
Thanks for the response. I tried the forget wifi network and readd it, still a no go...
Strange how my phone works ANYWHERE & EVERYWHERE accept for my own home network...
It's not important/urgent so I'm not too bothered. I just think it's strange why it refuses to obtain an ip address...
Click to expand...
Click to collapse
Did you try to asign a static IP address (don't forget to test if you are connected to the internet after/if this seems to work)? Then you'll know if the problem is with the DHCP service or something else.
Ok. Sorry, I miss understood your problem! First is the router assigning ip address via dhcp as you don't state?. So the static ip method, You can try, Im here to help not say what to do and not to try..But as your pc and laptops are working I don't think the problem with dhcp.
A very quick test is to set your router to a open network and try to connect. Does this now work when you try to connect? We will work backwards to solve your problem. Also are you using a wizard cd software from the router? Or connecting to the router software via the internet explorer?
e.g 192.168.0.1 ? etc.
Sent from my Desire HD using XDA App
AudioFiend said:
Ok. Sorry, I miss understood your problem! First is the router assigning ip address via dhcp as you don't state?. So the static ip method, You can try, Im here to help not say what to do and not to try..But as your pc and laptops are working I don't think the problem with dhcp.
A very quick test is to set your router to a open network and try to connect. Does this now work when you try to connect? We will work backwards to solve your problem. Also are you using a wizard cd software from the router? Or connecting to the router software via the internet explorer?
e.g 192.168.0.1 ? etc.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Just tried the static ip address, still refuses to obtain an ip address...
As for the router, it's automatic, we simply turn on wi-fi on the computer/laptop, click the wifi network, put password and simply connect as normal....
Strangely my HTC Desire HD refuses to obtain an ip.
A few days ago I went to my brothers friends house for the first time, turned on wi-fi on my phone, went onto his network, put the password and it immediately connected without any problem...
I'm 100% sure the problem lies with my old piece of **** router, well it's not mine but my fathers and I cannot exactly tell him to throw it out the window it's complete ****...
What can I do simply to make the router work with my phone?
Is there any new device in the network? If there is turn off all wifi devices restart the ap and try to reconnect.
Try changing the ap name too.
Hope it helps!
Sent from my Desire HD using XDA App
Last resort might be to factory reset the router, then putting all the settings (e.g. WPA keys) back on.
aspirina said:
Is there any new device in the network? If there is turn off all wifi devices restart the ap and try to reconnect.
Try changing the ap name too.
Hope it helps!
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
There are no new devices in the network. Thanks.
olivierlee said:
Last resort might be to factory reset the router, then putting all the settings (e.g. WPA keys) back on.
Click to expand...
Click to collapse
I will try this later on and report back, thanks
The simplest way is to set your router to a open network. Then no key is needed by the phone. The phone SHOULD connect with no problems.
You then no its a key issue.
olivierlee said:
Last resort might be to factory reset the router, then putting all the settings (e.g. WPA keys) back on.
Click to expand...
Click to collapse
+1
If it's not DHCP issue then it looks like authentication one. So wipe the router's configuration and if this doesn't work either I have another solution for you. It involves a hammer and an alibi
So I've been trying to setup a VPN for my shinny MT4G to connect with my box at home thats running Windows 7 x64, and I've been having nothing but issues. Comcast is my ISP i have a linksys WRT54G-TM router. I have PPTP port 1723 tcp forwarded to my box and VPN passthrough is enabled as well. My windows firewall is setup for the same port. I created the incoming connection and have the right user accounts selected. I've setup my DNS to allow VPN connections. But still i am never able to connect i always get a generic unable to connect or "Server hung up. It is possible that you are behind a firewall that prevents you from connecting to the server."
Funny thing is i can start a Remote Desktop connection just fine and connect right away.
Any ideas I'm drawing a blank and i really need to get this going. Thanks
http://forum.xda-developers.com/showpost.php?p=12152827&postcount=25
Sent from my HTC Glacier using XDA App
se1000 said:
http://forum.xda-developers.com/showpost.php?p=12152827&postcount=25
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Ive already tried that and still noting my port forwarding is the same ad depicted minus some options.
Are you sure you're following my directions in Step 2 of my writeup? It's VERY important to assign a range of IP's in the Windows config.
yep i set it up the way you mentioned defined the ip range form 192.168.0.200-192.168.0.207. Thx for the help BTW, I'm at a loss
Well is that within your internal IP range's subnet? I was just using that as an example. What is the internal IP your computer gets from the router?
the router is set to be 192.168.0.1 and my box is assigned 192.168.0.107 through the routers static IP assigning subnet maks is the usual 255.255.255.0
crap that should work then.
Yeah Its a bugger alright. i'm debating on buyin a new router to see if its that because i can snoop some ports i know are open and it'll get timed out and other are fine.
SoltyPK said:
Yeah Its a bugger alright. i'm debating on buyin a new router to see if its that because i can snoop some ports i know are open and it'll get timed out and other are fine.
Click to expand...
Click to collapse
Yeah I'd try a new router. Put that router behind the new one to keep using your t-mobile @home service, that's how I do it.
KK so i tried a new router another linksys and i get the same issue this is beyond pissing me off Again any help is appreciated.
SoltyPK said:
KK so i tried a new router another linksys and i get the same issue this is beyond pissing me off Again any help is appreciated.
Click to expand...
Click to collapse
You should try connecting to your VPN over your internal WiFi. It would rule out if the port/protocol forwarding is the issue.
se1000 said:
You should try connecting to your VPN over your internal WiFi. It would rule out if the port/protocol forwarding is the issue.
Click to expand...
Click to collapse
Cant even connect over wi-fi I'm running a fresh install if windows 7 on my box and as far as i cant tell everything is setup correctly.
If you're on your internal WiFi can't still can't connect, it has to be your Win7 setup. I woud double check everything and also make sure you have no other firewalls that are blocking incoming requests on these ports.
FINALY today i get my galaxy s2. now you will have my suportt guys
But i have a "problem"
My router is set to WPA/WPA2 PSK...when i enter my password it will not connect,just obtaining ip adress.
when i manualy put my mobile's MAC adress in router then its working,but its scaning every 5sec...
So can someone please say why i canot conect trough my password and why it keeps scaning after im allready conected(but only trough MAC adrees) tnx
You seem to be confusing a few terms, but it would appear you have MAC address filtering set up in your router. That's generally a false sense of security. It's normal for the wifi to be scanning even when connected.
ah so...i didnt know this. But altough im conected,i canot access internet...it must be something with my router...anyone knows?
i conect to my laptop normaly...
sometimes my router doesn't connect to my phone but does to my laptop as well, and sometimes visa versa, try rebooting router and devices. that usually works for me,
PsychoGjost said:
sometimes my router doesn't connect to my phone but does to my laptop as well, and sometimes visa versa, try rebooting router and devices. that usually works for me,
Click to expand...
Click to collapse
I changed from wpa/wpa2 psk to wep and it has curred the problem on both of my sgs2. I have tried this on my friends router with the same method and heis also claiming a fix
Sent from my GT-I9100 using XDA App
As stated, when my phone (HTC One S) is connected to my WiFi network, I can't connect with my tablet (A500, Thor ICS v170). It just keeps trying to obtain IP address and never connects.
Weird thing is, if I turn both devices off, connect my tablet to the wifi first and then connect my phone it will work. This only happens when my phone is connected first.
Is this a software issue? Is it something to do with my router and maybe a lease or some network thing? Please help..this is very annoying.
tgtoys said:
As stated, when my phone (HTC One S) is connected to my WiFi network, I can't connect with my tablet (A500, Thor ICS v170). It just keeps trying to obtain IP address and never connects.
Weird thing is, if I turn both devices off, connect my tablet to the wifi first and then connect my phone it will work. This only happens when my phone is connected first.
Is this a software issue? Is it something to do with my router and maybe a lease or some network thing? Please help..this is very annoying.
Click to expand...
Click to collapse
Did you check your router settings? It sounds like your DHCP is not set Automatic. Which router do you use? Making sure that you don't use static IP addresses.
Looks to me like you have a static IP configured for your a500, which conflicts with your HTC. Check settings on a500.
Sent from my HTC Wildfire using xda app-developers app
jecee said:
Looks to me like you have a static IP configured for your a500, which conflicts with your HTC. Check settings on a500.
Sent from my HTC Wildfire using xda app-developers app
Click to expand...
Click to collapse
If he had static IP set in tablet it wouldn't try to obtain the address at all. It would just connect to the Wifi skipping that part.
@tgtoys:
I think that this can be a router incompatibility problem. Unfortunatelly not every wifi equipment is built with 100% conformance to the standards. Sometimes two devices just don't want to work with each other (and, for example, they both claim that are 802.11g compatible).
If you have a possibility then try with another router.
Other cause can be a router software misconfiguration. Router factory reset would probably help in this case but you would need to reconfigure your WAN and wifi settings. But this won't eliminate the problem if it is the hardware incompatibility.
tgtoys said:
As stated, when my phone (HTC One S) is connected to my WiFi network, I can't connect with my tablet (A500, Thor ICS v170). It just keeps trying to obtain IP address and never connects.
Weird thing is, if I turn both devices off, connect my tablet to the wifi first and then connect my phone it will work. This only happens when my phone is connected first.
Is this a software issue? Is it something to do with my router and maybe a lease or some network thing? Please help..this is very annoying.
Click to expand...
Click to collapse
Another problem I could think of is you have your phone's hotspot setting turned on that's why your tablet couldn't connect when there are two different Wi-Fi, that's just my guess.
Thanks all.
I am not currently using static ip on either device, and this seems to happen whenever I try to connect to Wi-Fi (home, work, and friends house), which is why I'm so confused. I will check settings on router when I get back. I haven't changed anything on the router other than add a wpa2 password...
Sent from my HTC VLE_U using xda app-developers app
The issue I experienced was the following.
I entered a WPA Password that had a large number of characters. Although the router accepted the number of characters, once I wanted to connect more than one or two devices I experienced the same problem as you.
I did get a WiFi connection but did not receive an IP and the connection was dropped.
After reducing the number of characters (but increasing the complexity) it worked fine.
Btw. it was a Netgear router.
I resolved the issue at work by assigning my phone and tablet with different static IP addresses on the router. How will this effect connecting to other routers?
tgtoys said:
I resolved the issue at work by assigning my phone and tablet with different static IP addresses on the router. How will this effect connecting to other routers?
Click to expand...
Click to collapse
When you say "other routers" you mean at your home? Or at other places like public wifi? If at your home, you can assign static IP addresses but not at public wifi because you can't control the router settings.