LG G2 Epoxy cracked ? (LS980) - G2 Q&A, Help & Troubleshooting

My device got bricked, NO LG LOGO or BLACK SCREEN nothing. So i have sent it to LG for RMA, when I contacted LG for repair status they said "This product is damaged and not repairable, sorry. Epoxy cracked."
Does any 1 know what is Epoxy ?
Any suggestion to solve this problem ?

^^

hd2_iFan said:
My device got bricked, NO LG LOGO or BLACK SCREEN nothing. So i have sent it to LG for RMA, when I contacted LG for repair status they said "This product is damaged and not repairable, sorry. Epoxy cracked."
Does any 1 know what is Epoxy ?
Any suggestion to solve this problem ?
Click to expand...
Click to collapse
it's a type of glue

szabyka95 said:
it's a type of glue
Click to expand...
Click to collapse
How could i get it fixed ?

hd2_iFan said:
How could i get it fixed ?
Click to expand...
Click to collapse
i don't know

Any1 knows how to fix this ?

hd2_iFan said:
Any1 knows how to fix this ?
Click to expand...
Click to collapse
If your phone is bricked and that is what LG sent you, then their repair shop is just getting lazy. I shattered my Nexus 5 screen after a drop and sent it in to be replaced. Just got my phone shipped back to me with the screen still shattered and the reason being "Not repairable: Epoxy Crack." Apparently they just use that as a excuse to not do anything. My phone still turns on and is fully functional. As a result we can learn that LG uses the same excuse for both a bricked phone and a functioning phone with a cracked screen.... that Epoxy sure must be an amazing part in order to be the not repairable feature in both of these situations.

Related

If you bought the the Black P3600 From SMG and the paint peeling off

if you bought the BLACK p3600 fom Smart-mobile-gadgets and the paint is pealing off contact us for repair instructions.
indicate your full name email address and order number
the GPS ROM will be available soon , its in the final testing stage
www.smart-mobile-gadgets.com
Your PDA Super Store
is there a definitive fix for the peeling problem or are they beeing replaced by the same , badly painted covers?
Hajaz said:
is there a definitive fix for the peeling problem or are they beeing replaced by the same , badly painted covers?
Click to expand...
Click to collapse
this is my question, too. replacing the cover - only to have it happen again - is a temporary solution if you ask me.
thanks for the update!
before buying one i thought only the black were going to be released in Oz. I emailed Dopod in Australia and i got a reply saying that they will cover it for 3 months and after that it is too bad and considered normal wear and tear!!!
needless to say i managed to find a white one!! If i want it black i will just stick a black silicon cover on it!
cortezzi said:
this is my question, too. replacing the cover - only to have it happen again - is a temporary solution if you ask me.
thanks for the update!
Click to expand...
Click to collapse
Im waiting for the repair center reply, i will ipdate you guys.

[Q] HD2 Camera/Volume Rocker Not Working

Maybe someone can help me. I have a T-Mo HD2. I sent it in to HTC's repair center, while in repair they damaged it and the Camera/Volume Up no longer function. HTC won't repair it (It's a long story.) Anyway, since I've been fighting with HTC for weeks now, and getting nowhere... What could they have possibly screwed up internally so I can look into replacing it myself?
exiva said:
Maybe someone can help me. I have a T-Mo HD2. I sent it in to HTC's repair center, while in repair they damaged it and the Camera/Volume Up no longer function. HTC won't repair it (It's a long story.) Anyway, since I've been fighting with HTC for weeks now, and getting nowhere... What could they have possibly screwed up internally so I can look into replacing it myself?
Click to expand...
Click to collapse
1. they HAVE to repair it when they damage it
2. in good case the buttons are damaged which you can replace if you disamble the phone
in bad case, they damaged the mainboard, so your hd2 is a brick
Philipp_94 said:
1. they HAVE to repair it when they damage it
Click to expand...
Click to collapse
I agree on that...
Philipp_94 said:
2. in good case the buttons are damaged which you can replace if you disamble the phone, in bad case, they damaged the mainboard, so your hd2 is a brick
Click to expand...
Click to collapse
I don't agree on this, it could be only main flexboard... or worst case scenario the main flexboard connector on mainboard could be faulty/damaged.
bib*oops said:
I agree on that...
I don't agree on this, it could be only main flexboard... or worst case scenario the main flexboard connector on mainboard could be faulty/damaged.
Click to expand...
Click to collapse
Agree also on this.

HTC Repair Centre

Has anyone any experience sending their phone to the HTC repair centre after bricking their phone?
Long story short but i flashed the wrong boot animation and completely wiped the phone and despite several attempts to get a ROM on it again (spent days) I was unable to do so so brought it back to the shops where I bought it (was locked to o2 but I got it unlocked)
They sent it to company here called Fonemenders, i got a text today saying it has to be sent for level 3 repairs and mentioned something about the motherboard, now that has scared me a bit, it's bad enough I have to wait another 7 to 10 days but does anyone think I'll get charged given they'll see that it says tampered on it, i fail to see how it could be a problem with the motherboard too.
Has anyone any experience sending their phone to the HTC repair centre and what was the process.
Seriously contemplating never flashing anything again on my phone after this nightmare
Sent from my Nexus 7 using xda app-developers app
I don't have any experience with HTC's repair centers, but I've sent in several rooted Samsung devices and a bricked Asus Transformer for repair. My experience has been that the people in the repair centers really don't give a crap. Relax and hope for the best :good:
Samsung phones are seriously easy to modify compared to HTC, I'm no noob and read extensively on here and followed instructions to a t but still couldnt manage to get a stock or custom ROM back on my phone after that bad flash and me wiping it, no matter what I done.
Feel like I'm missing a limb here have gone over a week without it and now have another week wait, i won't rest easy until I have a fully working phone again.
Hope you are right my friend.
Sent from my Nexus 7 using xda app-developers app
I don't think HTC phones are difficult to flash, sure, not as easy as Samsung, but on the other hand, much harder to brick.
BenPope said:
I don't think HTC phones are difficult to flash, sure, not as easy as Samsung, but on the other hand, much harder to brick.
Click to expand...
Click to collapse
I'm a bit concerned though why they mentioned the motherboard (see attached) there was nothing wrong with the motherboard all that needed to be done is for stock ROM to be flashed back on it.
I'm reading some reports of people being charged a lot when they are informed the motherboard has to be replaced, i should have just sent it into a repair shop in town for €25.
Well the flash ROM is soldered to the motherboard, if it is bricked, it would require a new motherboard.
It's probably not bricked, but in order to maintain your warranty, sometimes they say they must return it in "factory condition", which means unlocked. Which means a new motherboard. That's probably not really true in most cases, but once it's been unlocked, it's possible to overvoltage and overclock, which has the potential, however slight, to cause hardware damage.
BenPope said:
I don't think HTC phones are difficult to flash, sure, not as easy as Samsung, but on the other hand, much harder to brick.
Click to expand...
Click to collapse
they r very easy to flash
I'm very curious to see how HTC will replace the motherboard without causing dents in white polymer or screen damage, as we saw in ifix only with heat and a scalpel can be open the ONE.
Unless HTC repair center have an opening method that we dont know, they should give you a new device.
pack21 said:
I'm very curious to see how HTC will replace the motherboard without causing dents in white polymer or screen damage, as we saw in ifix only with heat and a scalpel can be open the ONE.
Unless HTC repair center have an opening method that we dont know, they should give you a new device.
Click to expand...
Click to collapse
I sincerely hope you are right mate, I'd snap up a new device now.
I will report back anyway, if they come up with obscene charges I'll have to just leave it into a mobile repair shop here, i already went there and they said it would take a week and I thought that was too long but in retrospect I should have just left it with them.
Sent from my Nexus 7 using xda app-developers app
BenPope said:
Well the flash ROM is soldered to the motherboard, if it is bricked, it would require a new motherboard.
It's probably not bricked, but in order to maintain your warranty, sometimes they say they must return it in "factory condition", which means unlocked. Which means a new motherboard. That's probably not really true in most cases, but once it's been unlocked, it's possible to overvoltage and overclock, which has the potential, however slight, to cause hardware damage.
Click to expand...
Click to collapse
Sorry when I said bricked it's just a term, i could get into recovery and I even relocked the bootloader so i tried all the various commands but i simply could not get anything to work, can't they just flash a ruu.exe for my device, i tried that myself but the ruu.exe in question was not compatible with my phone (earlier version)
What happens in an event that they fix it and then try and charge me and I refuse to pay or is it likely they'll be contact me first to inform me of this, and if i refuse to pay they'll just give me back the phone as it is?
I'm skint and haven't really got the money to pay for repairs, can afford a few quid but not over €100
Sent from my Nexus 7 using xda app-developers app
pack21 said:
I'm very curious to see how HTC will replace the motherboard without causing dents in white polymer or screen damage, as we saw in ifix only with heat and a scalpel can be open the ONE.
Unless HTC repair center have an opening method that we dont know, they should give you a new device.
Click to expand...
Click to collapse
iFixits teardown was flawed. If you pop the two speaker enclosures off there are screws that allow you to open the device.
Acetherockr said:
iFixits teardown was flawed. If you pop the two speaker enclosures off there are screws that allow you to open the device.
Click to expand...
Click to collapse
Oh lord...... I hope that is true, in that case the chances of choosing the ONE increase to 95%, because I'd really like to have one.
Even i will not have the need to open it, I get psychologically rested with this subject.
thx.
pack21 said:
Oh lord...... I hope that is true, in that case the chances of choosing the ONE increase to 95%, because I'd really like to have one.
Even i will not have the need to open it, I get psychologically rested with this subject.
thx.
Click to expand...
Click to collapse
Yup. The detachable speaker covers are the last seal in the assembly but iFixit acted under the assumption it's fully zero gap, so they broke it
Check the anandtech review discussing assembly :good:
is it possible to buy the speaker covers, i dented one of them :crying:
ant78 said:
is it possible to buy the speaker covers, i dented one of them :crying:
Click to expand...
Click to collapse
I haven't been able to find just the speaker covers But you can buy a ton of other parts here.
I'd bookmark it, they might add the speaker covers eventually. And who knows, if you're feeling adventurous maybe you can just do a color swap
Acetherockr said:
Yup. The detachable speaker covers are the last seal in the assembly but iFixit acted under the assumption it's fully zero gap, so they broke it
Check the anandtech review discussing assembly :good:
Click to expand...
Click to collapse
Could you show me the path to that discussion, already searched on google and can't find.
thx.
If they have identified an issue with hardware then thats good for you as you'll get a new device and your flashing has not been identified as they issue..... Your lucky they're doing it under warranty.
Mate don't worry about sending it off I've done it before sometimes its delivered earlier than expected and had my screen replaced before and there was nothing wrong with it as far as I'm concerned...I was happy with the service some people may have different experiences
Sent from my GT-N7100 using Tapatalk 2
HTC repair centres vary by country. HTC usually employ a company to look at them. So each experience will be different.
ste1164 said:
HTC repair centres vary by country. HTC usually employ a company to look at them. So each experience will be different.
Click to expand...
Click to collapse
Apparently they are
www.sbeglobalservice.com/ireland
Who are the HTC repair authorised people here
Sent from my Nexus 7 using xda app-developers app
JDR0iD said:
If they have identified an issue with hardware then thats good for you as you'll get a new device and your flashing has not been identified as they issue..... Your lucky they're doing it under warranty.
Mate don't worry about sending it off I've done it before sometimes its delivered earlier than expected and had my screen replaced before and there was nothing wrong with it as far as I'm concerned...I was happy with the service some people may have different experiences
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Hope you are right mate
Fingers crossed
Sent from my Nexus 7 using xda app-developers app

[Q] LG G2 soft bricked or hard bricked?

Was trying to update my D802 4.4.2 20g to 20h with KDZ go back to stock method.
Process went up to 14%, stopped. After reboot, LG logo appears, goes up to a black screen. No download, no recovery.
When connecting phone to PC shows device as QhsBulk... something. And a lot of drives pop up that "need to be formated"
Is my LG G2 still fixable? Did anyone get it fixed with warranty or repair service for a price? (what price)
Thank you..
Flash laf,boot and aboot with linux
http://forum.xda-developers.com/showthread.php?p=48765620
Tried it. Got stuck on this part, because it showed only 5 or 6 entries
Code:
ls /dev/sd*
It should return something like this:
Quote:
/dev/sda /dev/sda1 /dev/sda2 /dev/sda5
/dev/sdb1 /dev/sdb2 /dev/sdb3 /dev/sdb4
/dev/sdb5 .......... /dev/sdb36
I just wanted to know if its fixable, cause i've sent it to my warranty. Told that it shut down during an update.
Just want something positive, cause i really liked my g2. It would be sad to throw it away.
im the same situation as you, did lg fix it for you or say your warranty was boid because root/custom rom? thanks
Sent from my GT-I9300 using XDA Free mobile app
demonoid phenomenom said:
im the same situation as you, did lg fix it for you or say your warranty was boid because root/custom rom? thanks
Sent from my GT-I9300 using XDA Free mobile app
Click to expand...
Click to collapse
Well actually, before going to my warranty, i've tried to understand the situation by speaking with several repair services. Basically they told its fixable unless the memory chip fried. Repair prices were from 10$ to 35$.. Even while searching for this qhsbulk mode problem, i've found that LG was fixing it for about 30$.
My warranty fixed it i guess for free (since they didnt contact me). And guess what they did? They replaced my mainboard. I think they did that not because the last one was broken, but because they are a bit lazy to fix it by programming.
Today im going to take it back from warranty and see. One thing for sure, I won't be flashing anything on it. Sad part that i still dont understand what i did wrong. I followed the instructions and this happened..
vklexer said:
Well actually, before going to my warranty, i've tried to understand the situation by speaking with several repair services. Basically they told its fixable unless the memory chip fried. Repair prices were from 10$ to 35$.. Even while searching for this qhsbulk mode problem, i've found that LG was fixing it for about 30$.
My warranty fixed it i guess for free (since they didnt contact me). And guess what they did? They replaced my mainboard. I think they did that not because the last one was broken, but because they are a bit lazy to fix it by programming.
Today im going to take it back from warranty and see. One thing for sure, I won't be flashing anything on it. Sad part that i still dont understand what i did wrong. I followed the instructions and this happened..
Click to expand...
Click to collapse
well in my case was my crappy hdd with crc errors that lead me to this situatuon and a little short on time to set an apropiate linux envoirement on my laptop to rescue the phone, lets hope they just replace the mainboard, either way im stuck again with my battery hungry S3, cant wait to get my g2 back again
thank you for clarify this for me
Sent from my GT-I9300 using XDA Free mobile app

Galaxy Note 4 lcd problem

Hi guys, I'm new and I have a problem with Note 4, I took the phone to assistence for the the broken glass, when they gave me back the phone, I turned on the phone and I had the pink screen, and even the white writing was pink, i came back to assistence , and they said it was a software problem, I tried everything but I can not fix it, can you help me? :crying::crying:
sorry for my english
Hardware issue bro , tell them to replace or sue them
Manvindar said:
Hardware issue bro , tell them to replace or sue them
Click to expand...
Click to collapse
Yeah. Sounds like they may have replaced your display with a faulty unit. Ask them to replace it or threaten to press legal action.

Categories

Resources