Screen Issues - Read the Stickies - Touch Screen Firmware Update - G2 Q&A, Help & Troubleshooting

Ok I already read the threads on the screen problems. I'm not having the common EKG sporadic or ghosting problem. My problem is a dead spot about a half inch down on the screen and its about a half inch long itself. My G2 is a VS908. I tried to use the dialer 3845#*908# to get to the hidden menu, this didn't do ANYTHING at all. However when I did ##PROGRAM980 and entered 000000 it sent to me "Verizon's Hidden Menu" but had no options for a Touch Screen Firmware Update - however through this screen I can see the rooted flag. My phone is rooted but I doubt its a cause of my problem. I know I voided the warranty for Verizon by rooting the phone, but others have said LG will still repair it. However I cannot go 2-3 weeks without a phone. Is there anyway to update the touch screen firmware on an LG G2? I figured I would try and give that a shot.

Not possible if you have dead spot then doing update touch firmware will not fix problem, your only chance is to go back to stock and get warranty replacement
Sent from my potato powered LG G3 D800

XxZombiePikachu said:
Not possible if you have dead spot then doing update touch firmware will not fix problem, your only chance is to go back to stock and get warranty replacement
Sent from my potato powered LG G3 D800
Click to expand...
Click to collapse
Ok thank you very much

See my thread about this.
http://forum.xda-developers.com/showthread.php?t=2764918

Related

[Q] (Q) touch screen not responding

My phone was working fine till a few minutes ago and now the center of my scream is not responding to touch, but everywhere else works fine.. Its locate in the center of the screen and it runs all the way across from left to right.
things ive already tried:
1. Pulling the battery /hard reset
2. Changed roms " miui, cm6, fresh"
3. Changed kennels "snap, kingklick, htc"
If anyone one have any other suggestion please do tell, thanks in advance
Are you using a program/widget that disables the lock screen?
Sent from my PC36100 using XDA App
Nope, no widget for lock screen unless you mean the lock screen that comes stock on the rom.
But its not the lock screen that iam having problems with, its like theres a dead spot on my screen and its not responding to any touch input.
Download a multitouch app from the market. Test it and see if you get any sensors where the dead spot is. If you don't maybe your digitizer is broken.
i tried dotty, and it registers the touch on the screen untill I run over the affected area then it just jumps pass it or not respond at all.. -_-... do u guys think i can just unroot my phone and get htc/sprint to replace the phone since it's a mechanical defect? i also have insurance on the phone.
shif7i7down said:
i tried dotty, and it registers the touch on the screen untill I run over the affected area then it just jumps pass it or not respond at all.. -_-... do u guys think i can just unroot my phone and get htc/sprint to replace the phone since it's a mechanical defect? i also have insurance on the phone.
Click to expand...
Click to collapse
Its not a mechanical defect.....but yeah they should be able to replace it. If you go through asurion you will have to pay the $50 or $100. Unroot the phone, take it to a Sprint store and show them the issue.
Sprint store will replace the LCD screen for ya. Result probably will vary how good the tech is.
I had it replaced once waiting close to 2 hours at the store, came home, noticed I can't hear a thing when making call while speaker phone worked. Went back to the store and asked for a new phone swap since I only had the phone for 2 weeks.
My phone was fully rooted with fresh rom, and ppl at the store didn't really care about it. They only checked for any physical damages.
Came back home, Unrevoked + rom manager = fully rooted in 20 minutes again.

GT-i9505 Blank Screen Problem

Hi guys. My almost brand new Samsung Galaxy S4 has just stopped working.
I was doing homework and one of my friends text me I look at the text and lock my phone screen and that was the last time I saw my screen working properly.
I later tried to turn on the screen but I had no luck, the screen wouldn't show anything, it was just blank but surprisingly it recognised my touch and made the sound. I could unlock my phone and even turn on apps by guessing where I kept them. I could turn on music and it would work but the screen would remain completely blank.
My phone was rooted and it had the stock rom but it had a custom kernel which enabled over clocking to 2.3 ghz (Ktweakers kernel I think) but the limit was set to 1.89 so I don't that that was the cause.
When I restart my phone the screen where it says "Samsung Galaxy S4 GT-I9505", I think its called the splash screen? I'm not sure, anyways instead of it being black with white writing, its really weird and is bright white with very light white writing. This is the only time the screen actually works, and the other time it works is when you try to put it into download mode but both times the screen is bright white and everything is very light and faded. After the "GT-I9505" screen goes away the screen goes black the blue LED still flashes and you can hear the samsung boot sound and the phone boots up properly without the screen.
What could be the cause of all this? I have literally kept this phone on top of my head. I have done nothing to harm it in any way what so ever. I have never dropped it. From day one I had a thick case incase I bumped it and damaged it. Anyone else having this problem? Or am I the only one? Do you guys think I'll be able to fix this or will I have to take it back to the store?
Thank you!
- Nafis A
*I will try to add a picture in a bit when I can get hold of a camera
NafisAhmed said:
Hi guys. My almost brand new Samsung Galaxy S4 has just stopped working.
I was doing homework and one of my friends text me I look at the text and lock my phone screen and that was the last time I saw my screen working properly.
I later tried to turn on the screen but I had no luck, the screen wouldn't show anything, it was just blank but surprisingly it recognised my touch and made the sound. I could unlock my phone and even turn on apps by guessing where I kept them. I could turn on music and it would work but the screen would remain completely blank.
My phone was rooted and it had the stock rom but it had a custom kernel which enabled over clocking to 2.3 ghz (Ktweakers kernel I think) but the limit was set to 1.89 so I don't that that was the cause.
When I restart my phone the screen where it says "Samsung Galaxy S4 GT-I9505", I think its called the splash screen? I'm not sure, anyways instead of it being black with white writing, its really weird and is bright white with very light white writing. This is the only time the screen actually works, and the other time it works is when you try to put it into download mode but both times the screen is bright white and everything is very light and faded. After the "GT-I9505" screen goes away the screen goes black the blue LED still flashes and you can hear the samsung boot sound and the phone boots up properly without the screen.
What could be the cause of all this? I have literally kept this phone on top of my head. I have done nothing to harm it in any way what so ever. I have never dropped it. From day one I had a thick case incase I bumped it and damaged it. Anyone else having this problem? Or am I the only one? Do you guys think I'll be able to fix this or will I have to take it back to the store?
Thank you!
- Nafis A
*I will try to add a picture in a bit when I can get hold of a camera
Click to expand...
Click to collapse
U can try to go to stock recovery and try to wipe cache and see if it boots up
If u have custom recovery wipe cache / dalvik/ fix permissn and reboot
else u should download a stock firmware and flash it using odin it will work incase even after u flash a firmware and again stuck at Logo etc go to stock recovery and wipe cache and reboot
123hiten said:
U can try to go to stock recovery and try to wipe cache and see if it boots up
If u have custom recovery wipe cache / dalvik/ fix permissn and reboot
else u should download a stock firmware and flash it using odin it will work incase even after u flash a firmware and again stuck at Logo etc go to stock recovery and wipe cache and reboot
Click to expand...
Click to collapse
Thank you for replying! I had cwm recovery installed but I reverted back to stock mod through odin. Now I am trying to wipe cache through stock recovery but the problem is that I can't see anything that I am doing. I am relying on pictures of the stock recovery. I know that my phone goes into recovery mode but it does not show anything on the screen. I am assuming I get stuck on the part where there are lots of no's and one yes.
Would It be possible if you could post a picture of that (The screen with all the no's and the one yes) because maybe then I can wipe the cache.
And I am already downloading the stock firmware, but it is taking forever because if the extremely slow internet. But the thing is that I don't see any logos, it boots fine but it doesn't show anything on the display. But I also know that the display is working because it still shows the "GT-I9505" screen. I'll post my progress here.
NafisAhmed said:
Thank you for replying! I had cwm recovery installed but I reverted back to stock mod through odin. Now I am trying to wipe cache through stock recovery but the problem is that I can't see anything that I am doing. I am relying on pictures of the stock recovery. I know that my phone goes into recovery mode but it does not show anything on the screen. I am assuming I get stuck on the part where there are lots of no's and one yes.
Would It be possible if you could post a picture of that (The screen with all the no's and the one yes) because maybe then I can wipe the cache.
And I am already downloading the stock firmware, but it is taking forever because if the extremely slow internet. But the thing is that I don't see any logos, it boots fine but it doesn't show anything on the display. But I also know that the display is working because it still shows the "GT-I9505" screen. I'll post my progress here.
Click to expand...
Click to collapse
I dont have a s4 with me now using htc one for while flash the firmware Stock one using Odin and wait for better result
123hiten said:
I dont have a s4 with me now using htc one for while flash the firmware Stock one using Odin and wait for better result
Click to expand...
Click to collapse
Okay so I downloaded the stock rom and flashed it with odin and it basically did nothing. Rather before flashing the stock rom, the splash screen would show (the screen that says "Samsung Galaxy S4 GT-i9505") but now it does not show anything. It turns on normally like it should, it makes the boot sound but does not show anything on the screen. If you have the lights turned off, you can see a flicker when it turns on and thats the only time the screen actually lights up. What do you think I should do? I still think it might be a software issue. Also I don't think I have warranty because I have flashed my phone a few times. Its still very upsetting that this has happened because honestly I haven't done anything to this phone.
- Nafis A
You steel have the garantee ? .. if you know what i mean
Sent from my GT-I9505 using xda app-developers app
karimdag said:
You steel have the garantee ? .. if you know what i mean
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Haha no I don't think so Well I'm still taking it back to Singapore but I will probably have to pay for the repair.
Does your screen not have cracked (from the inside ) ?
MichelN said:
Does your screen not have cracked (from the inside ) ?
Click to expand...
Click to collapse
I don't think it does. Because before flashing stock rom, the splash screen would show and it had no cracks. So no actual damage, I still think it is a software issue but I don't know how to fix it :/ I still can't decide if I should take it to Samsung (which will take like a few months) or I can take it to a local repair shop and they can look at it which shouldn't take more than a week.
NafisAhmed said:
I don't think it does. Because before flashing stock rom, the splash screen would show and it had no cracks. So no actual damage, I still think it is a software issue but I don't know how to fix it :/ I still can't decide if I should take it to Samsung (which will take like a few months) or I can take it to a local repair shop and they can look at it which shouldn't take more than a week.
Click to expand...
Click to collapse
For repairs it takes 2 weeks before you get your device back (at least in my country)
MichelN said:
For repairs it takes 2 weeks before you get your device back (at least in my country)
Click to expand...
Click to collapse
Repairing it doesn't take very long, taking it to the repair centre will take time. I bought my phone from Singapore and I have to take it there if I want to get it repaired. I took it to the Samsung repair centre in Bangladesh, they said they can't repair my model because they don't support it here :/
NafisAhmed said:
Repairing it doesn't take very long, taking it to the repair centre will take time. I bought my phone from Singapore and I have to take it there if I want to get it repaired. I took it to the Samsung repair centre in Bangladesh, they said they can't repair my model because they don't support it here :/
Click to expand...
Click to collapse
The samsung centre here will send it to a repair centre. Here i will lose the phone for max. 2 weeks.
same problem
The same exact thing happened to me yesterday. Opened a text from a friend, tried turning on the screen and black screen. Thinking of sending it to samsung but do you have a solution yet? Was the problem diagnosed?
My Samsung galaxy s4 i9505 screen is dead--
I woke up this morning and my phone is still charging... But I cannot see my any data in the screen.. But my phone is still working.. I can receive phone call with my headset.. I cannot see anything in my screen.. It gone black.. Can anybody help me to fix this.. Or is this a firmware issue.. My phone has been rooted and installed official android 4.3 jellybean. Please help!!!
Just today I spend the same, except that the screen starts flashing, and at times the picture and the picture looked twice was very unstable, it restarts, and for the image of the i9505 without problem.
He ruled out a physical problem as it starts each. Device failure begins after displaying the Device Model
.
The touch and other features of the device, work perfectly. Try booting in recovery mode and I could not look very bad image.
In trying to backup my data with titanium to try to do a factory reset, began to regain normalcy. And right there my device works perfectly.
Bring 7 hours working normally my device. But I have fear of failing again. And now looking for information about possible solution. No warranty now.
What do you recommend? It's failure is becoming common. My device is doomed to die without remedy? Thank you very much for your answers in advance. Use translator apologies. Speak Spanish
hello guys, i got mine i9505 lte version 4 months ago. yesterday i pull it out of my pocket i tried to wake the device up but nothing .. just black screen just like the guys before me here. so today i opened the phone and pulled out and push it back the display connector... AND VOALA WORKS AGAIN! but after 5-10 minutes and everything is again black?! wtf i said!?! its not normal! my screen is working flawlessly colors touch response... everything! do i have to reconnect the display connector every time? i think its not normal. what must cause this bug/glitch/issue?!?!
i am rooted with cwm and cyanogenmod 11... i dont think its caused by the rom? what do you think guys? give me suggestion before i try to demolish the phuking fone))
radibg said:
hello guys, i got mine i9505 lte version 4 months ago. yesterday i pull it out of my pocket i tried to wake the device up but nothing .. just black screen just like the guys before me here. so today i opened the phone and pulled out and push it back the display connector... AND VOALA WORKS AGAIN! but after 5-10 minutes and everything is again black?! wtf i said!?! its not normal! my screen is working flawlessly colors touch response... everything! do i have to reconnect the display connector every time? i think its not normal. what must cause this bug/glitch/issue?!?!
i am rooted with cwm and cyanogenmod 11... i dont think its caused by the rom? what do you think guys? give me suggestion before i try to demolish the phuking fone))
Click to expand...
Click to collapse
Hello Guys, this issues is very common when you rooted the device and install Wanam Xposed.
You can try flash a stock Rom and stock Kernel with odin, try to swipe cache and dalvin using ADB.
Good Luck!

Help! Touch buttons on Galaxy S4 are unresponsive!

Suddenly, the touch capacitive buttons "back", and "menu" became unresponsive. I have to press on them multiple times to get them to work. Sometimes I need to press around 10 times to get a response. Phone is in great condition. Wasn't dropped, no water, no issues whatsoever.
Any way to fix?
This "might" be a software issue too, because when I do finally get the buttons to respond, the phone reacts to several presses not just to one. Example: the back button will go back several screens when it finally responds.
Please note: Reboot does not help. Turning completely off and on, doesn't help either. Problem persists.
I have absolutely no idea if you are rooted or not, running a custom rom or on stock touchwiz. I've got nothing to go off of. If it's all stock, return it I guess.
ibex333 said:
Suddenly, the touch capacitive buttons "back", and "menu" became unresponsive. I have to press on them multiple times to get them to work. Sometimes I need to press around 10 times to get a response. Phone is in great condition. Wasn't dropped, no water, no issues whatsoever.
Any way to fix?
This "might" be a software issue too, because when I do finally get the buttons to respond, the phone reacts to several presses not just to one. Example: the back button will go back several screens when it finally responds.
Please note: Reboot does not help. Turning completely off and on, doesn't help either. Problem persists.
Click to expand...
Click to collapse
Hey ibex333 I checked into your problem and I would advise going to a Best Buy Samsung Rep and ask them to reflash you firmware saying that your softkeys aren't working. If that doesn't work last chance is to call at&t and ask them to replace your phone saying hardware malfunction. Hope this helps.
DrXTC said:
Hey ibex333 I checked into your problem and I would advise going to a Best Buy Samsung Rep and ask them to reflash you firmware saying that your softkeys aren't working. If that doesn't work last chance is to call at&t and ask them to replace your phone saying hardware malfunction. Hope this helps.
Click to expand...
Click to collapse
I would only do those things as a last result unless you are on MF3 (OP never said). If on MDB or MDL, try a factory reset first or try re-installing the stock MDL firmware through ODIN and then try a factory reset. If it's a hardware issue, the problem will persist and you might not have an option except warranty repair.
If you are already on MF3, then it is OK to try Best Buy or warranty fix / exchange to begin with.
scott14719 said:
I would only do those things as a last result unless you are on MF3 (OP never said). If on MDB or MDL, try a factory reset first or try re-installing the stock MDL firmware through ODIN and then try a factory reset. If it's a hardware issue, the problem will persist and you might not have an option except warranty repair.
If you are already on MF3, then it is OK to try Best Buy or warranty fix / exchange to begin with.
Click to expand...
Click to collapse
If it's on MF3 lets suppose isn't rooted, a factory reset wouldn't help or what could happen ?
it's the display conector ...had the same problem ...it started with the display going almost black ...i deconcted the display, put it back then the display was going but the capacitive buttons not ...did the same for about 3 times and they get on ...i think some pins didn't made contact well
xBeerdroiDx said:
I have absolutely no idea if you are rooted or not, running a custom rom or on stock touchwiz. I've got nothing to go off of. If it's all stock, return it I guess.
Click to expand...
Click to collapse
Can't return it... it's on contract but provider won't/can't fix it. as stated just looking to see if a fix exists.

[Q] LG G2 Screen Freeze (I'm starting to hate this phone)??

Hi guys
Something else that may be relevant is....
That it will always boot the LG logo so what ever is going wrong kicks in just after the LG logo
Even when the screen is completely dead i can get the lg logo up by holding the power button.
..
I've the same issue...
Hello Inked
I've exactly the same freezing on my D802 for more than one month now... And I have no idea what's happening too...
I brought it to a phone shop, he told me it's certainly a motherboard issue, he can repair it for 250€!... Way too expensive for me!
So, I decided to find a motherboard by myself and I don't find... I'm trying at this point to find the same phone with a broken screen to mix components.
It's a D802 32GB and it's quite rare in Europe unfortunatly.
So if someone has an idea how to fix this I'm at your disposal! And I can imagine it's the same for Inked.
I will try to post a video of the freezing problem tomorrow.
Go to http://forum.xda-developers.com/showpost.php?p=56259958&postcount=18. Read the guide to fix your phone
Are you sure it's the same issue?
Here is a video I've made of what's happening, the phone is not rooted (never been), flashed with rom stock EUROPE OPEN 20D, and hard reset:
dropbox.com/s/l7wnnbz9nn9thme/2014-11-27%2022.08.01.mp4?dl=0
atchoop said:
Are you sure it's the same issue?
Here is a video I've made of what's happening, the phone is not rooted (never been), flashed with rom stock EUROPE OPEN 20D, and hard reset:
dropbox.com/s/l7wnnbz9nn9thme/2014-11-27%2022.08.01.mp4?dl=0
Click to expand...
Click to collapse
Your touch screen have dead zones. Replace touch screen to fix. Use Quickmemo draw any thing on touch screen to see dead zones
bluesky2307 said:
Your touch screen have dead zones. Replace touch screen to fix. Use Quickmemo draw any thing on touch screen to see dead zones
Click to expand...
Click to collapse
I think touch screen is working because (it's not clear in the video) you can use the phone "normally" but the image stay frozen.
What do you guys think?
Inked_ said:
Thanks for all the replies Winking smile
I've tried using your link but when i try and click the “1. click here to view picture” link i just get a 404 error.
Having said that, its not that the screen has dead spots, the screen freezes and just looks like a screen shot until you turn the screen off for a few second and then turn it back on.
Click to expand...
Click to collapse
I attacted image if your phone have problem with mainboard
bluesky2307 said:
I attacted image if your phone have problem with mainboard
Click to expand...
Click to collapse
Thanks for that...
But as atchoop says the screen is freezing as if you have taken a screenshot and doesn't start working again unless you turn the screen off for a few seconds.
A bit of an update......
I got the same effect as yours during few weeks then it comes back as my video shows because (I think...) I didn't use the phone for a while.
But I still don't know if it's mainboard or screen...

			
				
atchoop said:
I got the same effect as yours during few weeks then it comes back as my video shows because (I think...) I didn't use the phone for a while.
But I still don't know if it's mainboard or screen...
Click to expand...
Click to collapse
Have you had any luck atchoop?
I tried a new screen today but I have the same problem with just getting the LG logo and then a blank screen
Still no ideas ??

[Q] Screen problems after flash

Hey all. My G2 was hard bricked to a point where it didn't even turn on, but with aftabalam8c2's help I could get it to a state where I could flash the phone. I flashed it with a 10b tot image, but after flashing I instantly noticed that the screen has many problems: sometimes it doesn't respond and there are random ghost touches all the time, even when I don't touch the screen. I double checked all connections, made a factory reset, flashed a 20h kdz image and updated touch screen software, but nothing helped.
A week before the brick, I had changed the screen, but everything was working perfectly until the bricking.
I am quite desperate, because the phone is completely unusable right now and I don't know what else to do.
You can see a video of the screen problems here.
Update: I noticed that when I put pressure on a specific point on the left bottom corner of the screen, the screen works normally. Might this hint that the screen is faulty?
Bump. Any help or tips are welcome.
I had ghost touches right after I bought my G2. I tried everything, change rom, kernel, firmware, flash via kdz, everything. I bricked my phone trying to fix my problem and I send it to LG (warranty) . They replace my motherboard and send phone to me. After I turn on g2 problem was back after 20 mins, so I send it again and then they replace my all screen too.
Since then (3 months ago) everything is perfect so I guess you should fix your screen/digitizer.
Thank you for the tip. I was already thinking it might be the screen, although it worked perfectly before I bricked the phone. Sadly I don't have a replacement screen at hand, but I sent a message to the screen seller, asking for a replacement. Now I just have to wait and see.
Interesting is that my phone was off for a few days and now, after turning it back on, the ghosting is almost gone, but some spots on the screen are unresponsive or oversensitive.
Edit: I made a touch test and found out that there are two large dead zones on the screen. I guess the problem really is in the screen then.
Funny thing is this that I haven't had any dead zone just ghost touches
Sent from my LG-D802 using XDA Free mobile app

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