Database Users

[Q] "Unfortunately, settings has stopped working" after factory reset

Hello folks,
The SGH-i337 is my first android device and I've had it only for a few days now. I rooted the phone using the "1 click root and debloat" files in the development section of this forum. Everything worked great after that. Today I installed an unofficial apk on my phone but I wasn't comfortable with it at all. So I did a factory reset (are you not supposed to do that?)
After the factory reset, the phone boots up and gives me the usual settings menu. At the end of the settings however, it lags for a few seconds before it says "Unfortunately, settings has stopped working". This brings me back to the "choose a device name" menu in settings. If I fill it out again and go through settings, it crashes again. I can't get into anything else on the phone since it keeps going through the initial setup.
I've tried booting into recovery mode and deleting the cache. I doubt that this clears it since the phone gives me an error and reboots. I tried selecting factory reset through the recovery mode but that also gave me the same issue (said error and rebooted).
After some searching I've found that flashing a stock rom with odin might be the best way to go. Is that correct or is there a better way? On the odin download page, it only lists the 9505 version for Galaxy S4. Could I use that for my SGH-i337?
I think the phone is still rooted because it says Samsung Custom before booting up. Thanks for the help!

Had same exact issue as well.
I booted in to download mode and flashed it with factory rom, then installed CWM.
This is what i used. http://forum.xda-developers.com/showthread.php?t=2297033

KGB7 said:
Had same exact issue as well.
I booted in to download mode and flashed it with factory rom, then installed CWM.
This is what i used. http://forum.xda-developers.com/showthread.php?t=2297033
Click to expand...
Click to collapse
Oh man, you're a life saver. I'm downloading the file and I'll give it a shot. So just to confirm, I put the phone into download mode and run Run_Me.bat and that should fix the issue?
Also for future reference, are you not supposed to do a factory reset after rooting your phone? Thanks!

Fixed it
The issue arose because the settings program was supposed to follow up with at&t locker setup. But since I had deleted the at&t files with the debloat tool, it kept crashing. So the solution was to reset the phone to stock firmware. I used Odin 3.07 to flash the factory ROM onto the phone and now everything is back to normal.
I guess this also answers my previous question, if I'd probably have the same problem again if I do a factory reset.

aleatoric said:
The issue arose because the settings program was supposed to follow up with at&t locker setup. But since I had deleted the at&t files with the debloat tool, it kept crashing. So the solution was to reset the phone to stock firmware. I used Odin 3.07 to flash the factory ROM onto the phone and now everything is back to normal.
I guess this also answers my previous question, if I'd probably have the same problem again if I do a factory reset.
Click to expand...
Click to collapse
Just dont use all in one tool as you did before. Just use the chooper rooting process in the link I provided.
Then manually remove the apps you dont with titanium backup.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Galaxy s4 Framework problem

Hello,
A few hours ago, the 3 minitframework app had a message that said that my framework was out of date, so I downloaded the 3.2 version (wich is the app version), flashed it and my phone started to reboot itself over and over again. I tried reseting setting, wiping chache and dalvyk cache and also flashing back the old framework but nothing seems to work. I also tried rebboting into safe mode but when my phone is in the main screen, it reboots itself again and again.
Please help me with this issue cause I dont now what to do.

Unfortunately the process com.android.phone has stopped

After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away? An the phone works fine.
Yes I did a clean install, tried clearing the data and cache from app manager and any of the obvious ideas.
Anybody else having this issue? Any help is greatly appreciated!
w

wmfreak said:
After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away? An the phone works fine.
Yes I did a clean install, tried clearing the data and cache from app manager and any of the obvious ideas.
Anybody else having this issue? Any help is greatly appreciated!
w
Click to expand...
Click to collapse
try doing a factory reset, if this does not work then try flashing a different 4.4.2 or re-downloading the one you flashed and trying again.

sweatingmytittsoff said:
try doing a factory reset, if this does not work then try flashing a different 4.4.2 or re-downloading the one you flashed and trying again.
Click to expand...
Click to collapse
thanks but I've already done all those

wmfreak said:
thanks but I've already done all those
Click to expand...
Click to collapse
you have already downloaded and installed a different version of 4.4.2????
if you are getting the problem on multiple roms then you must be doing something wrong during the flashing process.

Clear your cache from recovery rather than Application Manager.

radicalisto said:
Clear your cache from recovery rather than Application Manager.
Click to expand...
Click to collapse
Done that too
W

wmfreak said:
Done that too
W
Click to expand...
Click to collapse
Hmm, Tried a reflash? -- if no good, reflash with a full wipe that usually solves 99% of issues. Only thing I can think of

I had that problem too and it almost made me to hit my note 3 into the wall. From the first day I turned him...
My fix solution was Settings>Application Manager> Menu > Reset app preference>Reboot. Do it again if its going to be the sam outcome. I found tjat when you are force stopping aps, or closing you are going to end with those messages....
Sent from my SM-N9005 using xda app-developers app

uvaman said:
I had that problem too and it almost made me to hit my note 3 into the wall. From the first day I turned him...
My fix solution was Settings>Application Manager> Menu > Reset app preference>Reboot. Do it again if its going to be the sam outcome. I found tjat when you are force stopping aps, or closing you are going to end with those messages....
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
just tried that too, rebooted, same result
W

my friend
don't try to reset , wipe any thing .
i have same problem and posted before : http://forum.xda-developers.com/showthread.php?t=2620340
i asked from all kings of developing , but no one could help me .
i searched on google and found out that problem maybe cause of our sim-card . maybe changing sim card your problem will be solved.
i'm almost confident that is cause of baseband " NA6" and we should wait for 4.4.2 for our region with different baseband .
be aware , this problem is with u even when try any custom rom , cause all af the are using NA5 and NA6 .
just crossing your finger and wait for new and diffrent baseban version my friend .

I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.

stevenschemers said:
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
Click to expand...
Click to collapse
Are you rooted with any changes?
Sent from my Note 3...making all others drool!

I had the same type of problem myself,
But on my HTC one. I was close to start the painful process of unrooting my device and go back to stock.
My problem was not having ANY network & using the phone or sms didn't work at all. I read many "solutions" on the internet but none helped.
I experimented myself and found a solution to my problem. If it can help others as well I am glad.
First go into settings, then apps.
Scroll to all applications, search for phone.apk - if you have an option to uninstall phone.apk to previous version/state do this. Reboot the phone. In my case this did the trick and everything is working properly. Hope it helps others as well.
Please respond if you tried and it worked. It may be helpful for others too.

Solving Unfortunately the process com.android.phone has stopped IN HTC>>>ANY MODEL
:good::good::good::good::good::good:
I was in this trouble for 6 days,
I gave mu cellphone to many Repairman And I asked them if any friend of them can fix it please do it.
But nobody with any expensive Boxes couldent to fix.
I got my HTC sensation and I was very sad.
But Abruptly I found a way.
I did my cellphone to SUPER CID with ADB & FASTBOOT before.
Because of that change my phone didnt know my sim card.
Some peoples only get an update and they fall into this problem. I am in IRAN (middle east)
YOU MUST CHANGE YOUR CID TO YOUR AREA.
in HTC Series CID s are here
http://forum.xda-developers.com/showthread.php?t=2445289
THIS IS ONLY WAY FOR PERSONS THAT ANY WIPE OR RESET DIDNT WORK FOR THEM.

mobile issue
i have katboon tab a34 in tablet one problem that is unfortunately process.com android.phone the stooped. so pls give me solutions of this problem

Response
himmat7 said:
i have katboon tab a34 in tablet one problem that is unfortunately process.com android.phone the stooped. so pls give me solutions of this problem
Click to expand...
Click to collapse
did yo any Update your tablet??
Which Country Are You in?
Is your Device rooted?

process com.android.phone has stopped working
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.

Help from HTC user
professor2012 said:
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Click to expand...
Click to collapse
HI, it's possible that you installed wrong art area, my English language is not good,, try to download your region art runtime, this error come when the phone doesn't know your region, for example you r in middle East but you have installed art runtime for Europe,, I didn't work on any LG mobile phones, I hope it be helpful

professor2012 said:
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Click to expand...
Click to collapse
Try wiping cache, dalvik cache, system data and then factory reset (all this from recovery). I don't own a LG phone but this process is the same for almost all phones I think.

how did you erase the cache/dalvik in this situation
stevenschemers said:
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
Click to expand...
Click to collapse
How did you wipe the cache/dalvik in this situation. I can't even reinstall anything to re-root the phone. And there is no keyboard that I can type on. The only way that I can communicate with the phone is to speak through voice mode. And that isn't always a good experience.

'App Stop Working' after rooting SM-G360F with Magiak

I did a full unroot of SuperSu to root with Magisk. After I root with Magisk, I get a few 'App has stopped working', I get
Unfortunately Logs Provider has stopped working
Unfortunately Media Storage has stopped working
Unfortunately Contacts Storage has stopped working
Unfortunately TouchWiz Home has stopped working*
Unfortunately User Dictionary has stopped working
Unfortunately Weather has stopped working
*I use Nova Launcher
I usually get them upon boot but sometimes I get them during regular usage
I've Tried
Reflashing correct firmware through Odin
Wiping Cache and Dalvik
Factory Resetting
Unrooting Magisk and Rerooting
How do I fix it, I am Running OS 5.0.2
Edit: Download Manager doesn't work as well when downloading APKs

Reflash it
ghg1 said:
I did a full unroot of SuperSu to root with Magisk. After I root with Magisk, I get a few 'App has stopped working', I get
Unfortunately Logs Provider has stopped working
Unfortunately Media Storage has stopped working
Unfortunately Contacts Storage has stopped working
Unfortunately TouchWiz Home has stopped working*
Unfortunately User Dictionary has stopped working
Unfortunately Weather has stopped working
*I use Nova Launcher
I usually get them upon boot but sometimes I get them during regular usage
I've Tried
Reflashing correct firmware through Odin
Wiping Cache and Dalvik
Factory Resetting
Unrooting Magisk and Rerooting
How do I fix it, I am Running OS 5.0.2
Edit: Download Manager doesn't work as well when downloading APKs
Click to expand...
Click to collapse
U need to flash the factory version of firmware .. I mean firmware that was given when u bought it .. check it sammobile website

Anu Darang said:
U need to flash the factory version of firmware .. I mean firmware that was given when u bought it .. check it sammobile website
Click to expand...
Click to collapse
Hi, I fixed this problem by updating my phone using smart switch on PC, thanks for the suggestion.

ghg1 said:
Hi, I fixed this problem by updating my phone using smart switch on PC, thanks for the suggestion.
Click to expand...
Click to collapse
No problem

Stuck on 'Phone is starting' after updating to Android 12

Hello!
I tried to update my phone (SM-G975U) via Odin from Android 9 to Android 12, got the firmware from SamFw.com. Everything went fine until the phone rebooted, after unlocking the phone gets stuck on 'phone is starting'. I CAN access the Set Up Menu, Uninstall apps, move some settings here and there, connect to Wifi/Bluetooth, receive calls, install apps using ADB. Also, theres a notification all the time that reads 'Phone restarted Unlock your phone to get app notifications', I'm assuming that the phone thinks it is not unlocked and that's why it doesn't fully boot up.
Some things that I've already tried:
Intalling another Launcher (Pixel Launcher)
Reinstalling the firmware (ver G975USQU6IVC7) / Trying with different CSC with no results
Wiping Cache in Recovery Mode
Deleting/Adding Fingerprints
Changing from Lock Pattern to NIP to Password
I don't really want to do the full wipe, I would like to keep my data or be able to export the photos (Device not Recognized by Smart Switch also)
Is there anything else I can do?, has anyone been through the same issue?

Is your phone rooted?

Vatt`ghern said:
Is your phone rooted?
Click to expand...
Click to collapse
No, it's not rooted

Hi !
@DannOsnaya have you found a solution to the phone problem other than restoring to factory settings?
I have the same problem at the moment, almost identical to what you experienced.
If anyone has some advice on how to fix this problem, please share your advice.
My phone is not rooted.

Racer512 said:
Hi !
@DannOsnaya have you found a solution to the phone problem other than restoring to factory settings?
I have the same problem at the moment, almost identical to what you experienced.
If anyone has some advice on how to fix this problem, please share your advice.
My phone is not rooted.
Click to expand...
Click to collapse
Sadly, I have not
My phone is still like that, I tried updating to the newest security patch but didn't work either, haven't lost hope in avoiding factory reset tho

Hi. Did u find any solution to it. Am facing the same issue. Although I tried to factory reset but doesn't work.

DannOsnaya said:
Sadly, I have not
My phone is still like that, I tried updating to the newest security patch but didn't work either, haven't lost hope in avoiding factory reset tho
Click to expand...
Click to collapse
Any way to factory reset. I tried every possible way following YouTube but nothing works. It's just stuck. I've a backup of my data so not worried.

No, I still have the same issue.
Have you tried to install a launcher?

DannOsnaya said:
No, I still have the same issue.
Have you tried to install a launcher?
Click to expand...
Click to collapse
Nothing works. Now decided to show it to anyone. I guess the mobile shops have an option to erase everything. I don't understand how did it happen because it's usually with my toddler, he might have done something.

DannOsnaya said:
Hello!
I tried to update my phone (SM-G975U) via Odin from Android 9 to Android 12, got the firmware from SamFw.com. Everything went fine until the phone rebooted, after unlocking the phone gets stuck on 'phone is starting'. I CAN access the Set Up Menu, Uninstall apps, move some settings here and there, connect to Wifi/Bluetooth, receive calls, install apps using ADB. Also, theres a notification all the time that reads 'Phone restarted Unlock your phone to get app notifications', I'm assuming that the phone thinks it is not unlocked and that's why it doesn't fully boot up.
Some things that I've already tried:
Intalling another Launcher (Pixel Launcher)
Reinstalling the firmware (ver G975USQU6IVC7) / Trying with different CSC with no results
Wiping Cache in Recovery Mode
Deleting/Adding Fingerprints
Changing from Lock Pattern to NIP to Password
I don't really want to do the full wipe, I would like to keep my data or be able to export the photos (Device not Recognized by Smart Switch also)
Is there anything else I can do?, has anyone been through the same issue?
Click to expand...
Click to collapse
I followed a video and wiped out. Finally successful. I wasn't worried about data as Google has a backup.

I followed this method and finally it's factory reset.