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I've got a white S3 and I think it's beautiful. However, I went into hospital a few days after having it, and left it in the hands of my brother who used it regularly. When I came home, I found a scratch going from the bottom about 1 and a half inches up the screen. I was furious, but it couldn't have been from regular use, surely? I just assumed a cat had got hold of it, but a little strange that it would be the one scratch...
Anyway, I've been using it for a while and I'm starting to notice more scratches on it... I'm just wondering how everyone else's finding their screens to be.
I mean, I should get a screen protector, but I feel it's too late since it's it won't get rid of the existing scratches. Do you think I could get the screen replaced as it's under warranty? I've never had this problem before with a phone because I've always had a screen protector, just didn't think I would need one with the S3's gorilla glass 2...
Always used a screen protector. sometime they even help hide scratch s on the screen
Sent from my GT-I9300 using xda premium
A screen protector can hide some scratches, but you will not be able to claim on warranty because its classed as accidental damage. I would try a cheap screen protector to see if it hides the scratches before contacting Samsung.
Ah okay. So a warranty only covers faults with THEIR hardware and not due to something that I've done, say I were to brick it some how, no warranty cover?
But I shall have to try a cheap screen protector and see what it does. Just a shame that these scratches seem to build up on it. I thought it would hold up better. I mean, my brother owns a Lumia 800 which has no scratches at all, although I suppose the screen is quite a bit smaller so not as vulnerable.
my local samsung service centres replaces screen cracks/scratches the first time for free. maybe you can try to ask them? no harm in trying
No harm in trying, that's for sure!
But best make sure I have a screen protector ready anyway! :laugh:
Thanks for your input!
I doubt you'll get it fixed under warranty but if you serious about fixing the scratches you could pay to get the scratches ground out and will be a Hell of a lot cheaper than buying a new screen at at least $250.
Geordie Lad said:
I doubt you'll get it fixed under warranty but if you serious about fixing the scratches you could pay to get the scratches ground out and will be a Hell of a lot cheaper than buying a new screen at at least $250.
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That will not work... If you remove any of the screen surface, you remove the layer with the potassium ion substitution in it. All you will do is expose the softer (much) vanilla aluminosilicate under the hardened outer layer.
Z.
zardoz99 said:
That will not work... If you remove any of the screen surface, you remove the layer with the potassium ion substitution in it. All you will do is expose the softer (much) vanilla aluminosilicate under the hardened outer layer.
Z.
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I think the words you looking for is the Oleophobic coating.
And yes I did consider that but he is talking about using a screen protector after it's done so grinding the surface to the actual Gorilla Glass won't be an issue, and I've heard of plenty people doing this using simple grinding and polishing tips on a multitool and grinding paste but it's probably best to get someone who knows what they doing to do it right.
I've had mine since mid June. I do have an otterbox and a few other cases that I alternate between. However, day today for the most part I use it without a case. The screen is still flawless.
Sent from my GT-I9300 using xda app-developers app
I recommend using a good cover and a screen protector.
I am always very careful with my phones, but who knows what may happen if you give your phone to a friend for 2 minutes. :laugh:
The only scratch I've found on my S3 is on the camera lens. It's on the very edge between the open clear lens and the black boarder. Oh and a few markings on the battery cover. Nothing to serious.
As the title says, Don't remove the screenprotector on the back. If you do say you will end up having what I have now....
Probably this is only will occur on the white XZ. Man this is really f*cked up to fix it. I hope its just the glue they use to stick the screenprotector, but it will take hell of a time to fix the back.
http://tinypic.com/r/20kyrdk/6
noooooo! Fu*k... please take a photo with light.
however, take care in
that's no problem, use some glue remover. you can buy it any shopping center.
it won't affect the case because it's glass.
Did you really have to remove it?
I understand removing it from the screen (because it smudges and the screen is scratch resistant anyway), as I did that to my previous phone myself.
But on the back? As if it makes a difference there...
Strange , im thinking to add second layer screen protector on it .
Its odd to find that there is ppl who want it removed .
Don't worry, it's just glue - like with previous Xperias. Use glue remover and you'll be fine.
I don't understand why people remove it though...it's protecting your screen from scratches and shattering, can't see how this is a bad thing - but that's everybody's personal choice.
Hahaha, I was still using the protective sheet on the rear glassl (the opaque one with the little guide info on it) because was worried that I would scratch it. But know that I discovered that also the rear glass has a protective sheet on it, I removed the other one
Element2k3 said:
Hahaha, I was still using the protective sheet on the rear glassl (the opaque one with the little guide info on it) because was worried that I would scratch it. But know that I discovered that also the rear glass has a protective sheet on it, I removed the other one
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Yea I don't know why they put in so many protectors. One on each side is plenty and in time I will remove the front one (it scratches).
Two protectors on a display :silly:
Well.. but it in a bowl of water for 30 minutes, and i bet it'll come off
LordManhattan said:
Well.. but it in a bowl of water for 30 minutes, and i bet it'll come off
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Yea, But prob Ru inn His phone lol, He has the ZL I think
Zl doesnt have a glass back
Sent from my LT26i using Tapatalk 2
An1mA said:
As the title says, Don't remove the screenprotector on the back. If you do say you will end up having what I have now....
Probably this is only will occur on the white XZ. Man this is really f*cked up to fix it. I hope its just the glue they use to stick the screenprotector, but it will take hell of a time to fix the back.
http://tinypic.com/r/20kyrdk/6
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This is not screen protector i think. Xperia has shatter proof film. You should receive standard screen protectors in box.
robdevil said:
This is not screen protector i think. Xperia has shatter proof film. You should receive standard screen protectors in box.
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Yes, those definitely are the shatter-proof films which are *not* screen protectors. You are supposed to apply a screen protector on top of it.
deception_ said:
Yes, those definitely are the shatter-proof films which are *not* screen protectors. You are supposed to apply a screen protector on top of it.
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Could you explain the difference then? To me, they're both sticky pieces of plastic that hold together the glass if it breaks and adds a layer so there's no direct contact with the actual screen. So the names might be different and the marketing as well, but I think they're basically the same product. Also, putting a screen protector on top of the shatter-proof film? Little silly if you ask me.
moraal said:
Could you explain the difference then? To me, they're both sticky pieces of plastic that hold together the glass if it breaks and adds a layer so there's no direct contact with the actual screen. So the names might be different and the marketing as well, but I think they're basically the same product. Also, putting a screen protector on top of the shatter-proof film? Little silly if you ask me.
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The difference is very simple.
Screen protector is used to prevent scratches - it's usually covered with oleophobic coating and made from harder materials to make it more scratch-resistant.
Anti-shatter film is applied using thermal methods after tempered glass is cut off. It's not nearly as hard as screen protectors, but is resistant to being cut, sliced or torn apart - it also absorbs tension and spreads it evenly. Also, since it's applied thermally, using special glue, it will hold pieces of the screen together even if it breaks. Normal screen protector won't do that, it'll just peel off. Dont believe ? Hit a car's side window with a hammer - it'll shatter into million pieces. Now do the same with the windshield - it'll break and bend in, but won't shatter.
I understand you might not like it - but please don't say that they're useless or silly. There is a reason why they put this film on car windshields, buildings' glass facades etc. It's not "just marketing", however you look at it.
Akiainavas said:
I understand you might not like it - but please don't say that they're useless or silly. There is a reason why they put this film on car windshields, buildings' glass facades etc. It's not "just marketing", however you look at it.
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Yea. The reason is those are situations where serious body harm can occur otherwise.
If I drop my phone and the screen shatters, #1 I won't put my hand into the shards #2 the phone is bin ready anyway.
The sheet is there for one reason and one alone: to stop people from tearing their fingers when the screen breaks and suing Sony.
No other phone manufacturer does this crap. It's because Sony assumes the worst from users, period.
Is it only sony that use this protective film?
don't understand why you would remove it in the first place. Why mess with a perfectly fine (asthetically) phone. Just needed to add a screen protector on top and that is that. Not like the back is important like someone mentioned.
jameslfc5 said:
Is it only sony that use this protective film?
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Samsung don't do it that's for sure. Apple neither.
---------- Post added at 07:00 PM ---------- Previous post was at 06:59 PM ----------
m00moo said:
don't understand why you would remove it in the first place. Why mess with a perfectly fine (asthetically) phone. Just needed to add a screen protector on top and that is that. Not like the back is important like someone mentioned.
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Because it's impossible to get a scratch resistant protector on perfectly, and even if you do it will always have fuzz underneath.
Nothing can top a naked screen.
lloydbf said:
It's because Sony assumes the worst from users, period.
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Looking at how some people remove it right away, because they "dont like" screen protectors - i think Sony is right to assume that.
lloydbf said:
Because it's impossible to get a scratch resistant protector on perfectly, and even if you do it will always have fuzz underneath.
Nothing can top a naked screen.
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Had absolutely no problems here, so it is possible after all.
Not trying to convince anyone - just saying that in my opinion it's a good thing and it shouldn't be removed if there's no need to do so.
Hi, ive been getting a lot of questions from people whether or not the logo at the back is baked in the anti shatter film.
I just wanted to share that I removed mine(back) and the logos sony, xperia, g lens and nfc icon is inside the glass so no need to worry.. the film is really dust magnet so better remove it. downside is that the glass doesnt feel smooth and it is still the same fingerprint magnet as the film. only difference is it doesnt accumulate dust anymore except the ones that come from your hand.
you can buy glass cleaners with oleophobic property to solve this problem.
the only thing im wondering now is whether or not the color on the frame will come off in time. I hope its not paint and the metal is purple itself as i got the purple one. the same reason why Im hesitant to wash it.. especially the silver on the sides Im not sure if it will come off with frequent washing.
as for the front, do not remove it as the sony logo is baked on the film. unless you dont intend to keep the logo. anyway, thats it! I also have couple of questions I hope you guys can help me with.. these are general issues of phone usage. here is the link.
http://forum.xda-developers.com/showthread.php?t=2577174
thanks!
I can help you to answer that metal question: As mine has fallen to the ground several times and my metal frame got damaged a bit, I can see that the metal seems to be all purple. No use of paint.
:good:
nevertheless it is a pain, having to realize, that you actually can't get that flawless beaty back, once the metal is chipped...
the_brad said:
I can help you to answer that metal question: As mine has fallen to the ground several times and my metal frame got damaged a bit, I can see that the metal seems to be all purple. No use of paint.
:good:
nevertheless it is a pain, having to realize, that you actually can't get that flawless beaty back, once the metal is chipped...
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im relieved to hear that. thanks alot.. I hope that goes the same to the silver metal frame..
So I've been using this LS993 which is the Sprint version, for about 3 days now. It looks like the lens that covers both rear cameras is all scratched up. I ordered a case for the phone but it's not arriving untill tomorrow. I believe a case would have prevented this from happening but too late now. Do you think Sprint would exchange for a new one, or do you think LG would do anything about it? Thanks for any input.
They will not exchange for a new one unless you claim a manufacturer defect or something. FWIW, case would have probably done little to prevent that as almost all cases I've seen don't cover the camera. Maybe offered some protection by raising whatever could be rubbing against the lens off the phone a bit. But against sand or keys it's no match. The camera is Gorilla Glass 4 I believe, but just goes to show you that it can still be scratched.
I have cut out and placed an old screen protector over my cameras to prevent exactly this. With the camera being flush to the phone, there's no protection.
Sent from my LG-H830 using Tapatalk
Are you sure there is no sticker on the lens that you need to remove?
Pretty sure there isn't. I've picked at the edges with no luck. I can't believe the glass would scratch that easily though. It had to have been from just setting the phone down on the table or kitchen counter.
bowhunt2005 said:
Pretty sure there isn't. I've picked at the edges with no luck. I can't believe the glass would scratch that easily though. It had to have been from just setting the phone down on the table or kitchen counter.
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Granite will scratch it. There's a durability test out there that mentions this...
I ordered a case before I even got my phone. Helps with gripping when taking shots and it won't slip out of the hand as easily...
Mine is 5 days old and also all scratched up. It has been in a case from the 1st hour. It seems that even rubbing it with a cotton shirt seems to scratch it even more. I'm going to asking for a replacement or possibly switching to the S8. This is a defect!!
Have you guys seen this?
https://www.reddit.com/r/lgg6/comments/64h13y/how_to_fix_camera_scratches/
Someone's claiming that the glass itself isn't what's scratched but rather a coating that comes off.
Obscure Reference said:
Have you guys seen this?
https://www.reddit.com/r/lgg6/comments/64h13y/how_to_fix_camera_scratches/
Someone's claiming that the glass itself isn't what's scratched but rather a coating that comes off.
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Yes the same person posted on XDA
https://forum.xda-developers.com/lg-g6/how-to/camera-lens-scratches-t3587051/page2
maruichan said:
Yes the same person posted on XDA
https://forum.xda-developers.com/lg-g6/how-to/camera-lens-scratches-t3587051/page2
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Saw that after I posted.
I just bought a g6 and had the same issue. I had a screen protector from thebforst minute I got it but it scratched anyway on the rear camera lens. I thought maybe there was a plastic film protecting the lens but couldn't pull anything off. I then returmed into trouble and got another one and the same exact thing happened??? I have not been near the beach or anything so I'm not sure where the scratches came from? So I'm temporarily using a film screen protector to protect it until I figure out what the deal is with this rear glass. I was a le to chat with only and she did say there was a film on the rear camera lens but again when I tried to pick the corners nothing happened. I really dont known what to think because if I take it back to T-Mobile they will think I'm nuts. But this does cause an issue with the camera. The pics get a bad, bad flare for night pics with street lamps. When the lens is clear the flare doesnt happen. What do we do? I will try and call lg again but the people in the phone arent technical. I kmow I read the post where he says there is a coating that you buff off but should that coating be there? I dont want to ship it to lg because I need a phone for work plus they repair centers never tell you what they did to fix it? Is there a film? If there is Jerry rig didnt mention it on his testing. How can we confirm what the true issue is? For 650 I better get camera quality I expect for that kind of money. I dont want to give it back because I dont want a big bezeled phone, plus I dont like Samsung or apple. The only phone to get is the oneplus3t but they are rolling out the one plus 5 in a month and that will be bezeless. I feel screwed
Same issue here. Multiple G6 handsets including mine and my manager's. All with scratches. Almost all had cases. I am very careful with my device. Seems that if you just look at it wrong it scratches.
Other than polishing the coating off the lens as someone else here has done, you can cover the lens with a lens protector until they come out with a tempered glass version. Several have deduced it is the coating that is getting scratched, not the glass.
Currently I am using the Nillkin H+PRO since it was the only thing available at the time. I reviewed it here and it has pictures... comes with a tempered glass screen protector for front, two camera lens matte protectors and installation kit.
https://forum.xda-developers.com/showpost.php?p=71921533&postcount=50
I highly suggest to do this until you either you decide to polish, purchase tempered glass protection, etc. No reason to allow it to get worse. I think once a tempered glass protection comes out for the camera lens I will be good to go.
How will you guys be protecting the device? Totally naked? Liquid screen protector on the front? Tempered glass? No cases yet and this might be the first phone I don't want to cover up with anything but a dbrand skin on the back because of fingerprints.
The idea of the liquid screen protector is appealing. Also maybe using one of those types of liquids to add some water resistance
km8j said:
How will you guys be protecting the device? Totally naked? Liquid screen protector on the front? Tempered glass? No cases yet and this might be the first phone I don't want to cover up with anything but a dbrand skin on the back because of fingerprints.
The idea of the liquid screen protector is appealing. Also maybe using one of those types of liquids to add some water resistance
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I'd like a super thin case but it doesn't look like there are going to be any.
Tempered glass is a must. I do that on all my phones.
There is another case thread:
https://forum.xda-developers.com/essential-phone/accessories/case-online-t3660561/page2
Never a case, always a skin (waiting for dbrand) and would be the 1st time I use a screen protector .. don't know if i'm going to like the plastic feel instead of glass but i'll give it a try.
Azdian said:
Never a case, always a skin (waiting for dbrand) and would be the 1st time I use a screen protector .. don't know if i'm going to like the plastic feel instead of glass but i'll give it a try.
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Could do the liquid ones. They are pretty good.
No case, not this phone. It's a masterpiece that needs to be showcased lol.
Sent from my ONEPLUS A3000 using XDA-Developers Legacy app
z28tovette said:
No case, not this phone. It's a masterpiece that needs to be showcased lol.
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Says everyone, until you drop it once and have a big marr too corner. Then you'll need a case to hide the ugliness
goronok said:
says everyone, until you drop it once and have a big marr too corner. Then you'll need a case to hide the ugliness
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trust me you dont need a case, i went to the essential event and all the employees dropped there phone from waist high, some demonstrated it more and not a single scratch or damage to the screen or titanium frame, i mean none, you have to see this in person yourself, its awesom,e.
I haven't used a case or screen protector on a phone in over 3 years and I don't think I ever will. It completely ruins the experience of owning a flagship phone. I buy insurance and take my chances.
Azdian said:
Never a case, always a skin (waiting for dbrand) and would be the 1st time I use a screen protector .. don't know if i'm going to like the plastic feel instead of glass but i'll give it a try.
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Wouldn't a glass screen protector solve that problem?
bestlands said:
trust me you dont need a case, i went to the essential event and all the employees dropped there phone from waist high, some demonstrated it more and not a single scratch or damage to the screen or titanium frame, i mean none, you have to see this in person yourself, its awesom,e.
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On to what though? And vinyl or wood floor would make sense why it didn't damage it. Now if it was concrete then I'd be surprised.
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