[Q] Phantom touches screen issue - Galaxy Note 3 Q&A, Help & Troubleshooting

So I've been getting ghost or phantom touches on my phone for the past few weeks. I couldn't figure out what was causing it because I've never dropped my phone and it never got wet. The phantom touches only appears down the right side of the screen in almost a straight line. It doesn't happen all the time and I thought it was random but I got it to occur at a successful rate. If I press down on the top left corner of the screen, it would cause the phantom touches. When I press and hold down the top left corner of the phone, everything is fine and no phantom touches appear. I decided to tighten the screws on the top left and it seems to have made it a little better. I'd have to really tap on the top left of the screen to make the phantom touches appear again and it doesn't occur at a 100% rate but it's still occurs.
Anyone know what is causing this? I thought it would be a broken digitizer but it doesn't make sense that tightening the screws would cause the issue to almost fix itself. Problem with the geomangnet? I'm not sure what that does really.

Download and run a multitouch testing app of good reputation:
https://play.google.com/store/apps/d...ltiTouchTester
https://play.google.com/store/apps/d...touchpro.tests
Google Android Debugger - Show Touch Points:
SETTINGS
ABOUT PHONE
Touch BUILD NUMBER ten times
go back one screen
DEVELOPER OPTIONS
check SHOW TOUCHES
Download this image to your phone and open it: http://vodly.to/content/avatars/917b...e96ca61f06.png
Put 2 (or more) fingers on the screen of your Note 3 in a horizontal line in landscape mode. You can also use Portrait mode with 2 fingers.
Move the fingers slightly about, trying to have both (all) in a straight horizontal line.
After only a bit of trying one (or more) detected fingers should disappear (become undetected) or ghost touch detections should appear.

M4GEN28 said:
Download and run a multitouch testing app of good reputation:
https://play.google.com/store/apps/d...ltiTouchTester
https://play.google.com/store/apps/d...touchpro.tests
Google Android Debugger - Show Touch Points:
SETTINGS
ABOUT PHONE
Touch BUILD NUMBER ten times
go back one screen
DEVELOPER OPTIONS
check SHOW TOUCHES
Download this image to your phone and open it: http://vodly.to/content/avatars/917b...e96ca61f06.png
Put 2 (or more) fingers on the screen of your Note 3 in a horizontal line in landscape mode. You can also use Portrait mode with 2 fingers.
Move the fingers slightly about, trying to have both (all) in a straight horizontal line.
After only a bit of trying one (or more) detected fingers should disappear (become undetected) or ghost touch detections should appear.
Click to expand...
Click to collapse
Thank you for the help and suggestion but I've already tried this. My touch screen is fine in terms of detection. I can put 10 fingers on the screen and it would recognize all 10 fingers. My issue has something to do with the top left corner of the screen affecting the right side of the screen. Like something is loose. When I clamp down on the left corner of the phone, everything works fine. No ghost touches (that sounds dirty) or any of the sort. When I let go of the top left corner, I will some times get ghost touches.

WillofWillz said:
Thank you for the help and suggestion but I've already tried this. My touch screen is fine in terms of detection. I can put 10 fingers on the screen and it would recognize all 10 fingers. My issue has something to do with the top left corner of the screen affecting the right side of the screen. Like something is loose. When I clamp down on the left corner of the phone, everything works fine. No ghost touches (that sounds dirty) or any of the sort. When I let go of the top left corner, I will some times get ghost touches.
Click to expand...
Click to collapse
try downloading another firmware and revet back to stock rom that il do are you on custom rom?
BTW Don't forget to thanks me

M4GEN28 said:
try downloading another firmware and revet back to stock rom that il do are you on custom rom?
BTW Don't forget to thanks me
Click to expand...
Click to collapse
It's not a firmware issue. It's definitely a hardware issue since it starts tapping on buttons inside TWRP recovery. Ah well, I tighten the screws even more and it looks like the phantom touches are gone. Hopefully it stays that way even though I destroyed a screw in the process. Those tiny things are fragile.

if the touch ghost click is in some certain location most because of pollution (mainly chemical), best is use ISO alcohol also use a very tinny sharp blade, like a very thin one and slightly go along side the place that does this, sometimes you have to try both horizontal and vertical, then clean with ISO, do a few times it does alright. it does work on most of touch screen include note 3 as well. I've been in IT and fixing all electronic for last 30 years in New Zealand. if you had problem text me on 021 548484

Related

Is this the forum for repair advice? Digitiser recalibration

I dropped my phone and the screen now doesnt respond properly: The hardware DID successfully upgrade to the XDA ROM. But touching it causes the backlight to go on, - but most of the keys dont do what one would expect them to do: The phone turns on with a reminder from the calendar on the screen which wont DISMISS or CLOSE. Pressing on the windows logo and then on the phone key causes the calendar to come up and I am not sure which numbers are entered when I do manage to get the phone to come onto the screen (none of the right hand numbers seem to work at all). Does anyone recognise these symptoms and/or could they just show that my SX-56 needs the ROM RE-flashing? I should add that pressing the Master Reset button with this ROM in place seems to make the phone shut off and then when you restart it, all of the data remains in place. I wonder if there is any possibility that the XDA ROM has prevented the reset button from working normally?
A user on another forum said that to him, '"Sounds like the digitiser is up the swanee - have you tried recalibrating it?"
10-12 vertical black lines started appearing to the right hand edge of the screen. Sometimes they are there, sometimes not. THere is usually at last one there somewhere. At about that time the screen stopped responding as I mention. Today the left third started displaying the same veritcal lines, though spaced quite far apart (about a millimetre). Screen doesn't APPEAR cracked: Does this sound like a digitiser and if so, how do you recalibrate it please or is there a link to somewhere on the XDA site which I cant find which might tell me? Or could it be the cable is loose in the circuit board? As you touch the lower right hand corner of the metal casing where the vertical lines are, those lines flash (the right 10 or 12) on and off. And every coloured bar everywhere on the screen or word of text has vertical lines on it (the white parts don't)??
Someone on ebay has said that his phone "fell from my pocket and onto the carpet and the screen cracked, I then used it for about a week" "I sold the screen to someone cause the wanted the touch pad part of the screen for there phone". and wonder what it was he sold or which part can be replaced on it? IS there a touch part and a screen part on this phone?
To be honest, itsounds like you have brocken a connection somewhere between the LCD and the gfx output, probably not possible to repair yourself.
I wonder where the break would be?
I thought that might be the case: I wonder if it would be worthwhile trying to get another screen?
I should probably try to take the unit apart and see if some break somewhere can be identified if it is a break as opposed to some electonic part having failed. It SEEMS to be in the lower right hand corner?

Keypad + screen issues (after reassembling)

I took apart my tytn, including the screen part.
After reassembling it, I've had random issues related to the keypad and screen.
By keypad, I mean all the keys on the screen part of the phone (D-pad, call/hangup,soft left/right, Internet Explorer & Email).
They will randomly cease working and randomly restart working (usually after turn on/off the screen with the power button)
The screen will also randomly turn white and come back on only if I turn off the screen and then back on.
Im thinking it has to do with a loose connection somewhere in the screen section of the phone, however, Ive taken it apart 2 more times to check everything out and the problem persists.
I wonder if anyone experienced the same thing and found which specific internal is the issue.
i would like to know too cause my buttons just stopped working. so the talk, end, message, Internet explorer, ect. but the left down up right and center button work.
I have the exact same issue.
All the keys (not keybord keys) randomly stops working. I am so used to it now, that I dont even try to answer the phone with the green key button.
The screen fades to white, sometimes (maybe 1-3 times a day).
The screen is white when awakening from "sleep mode", turning on and off the screen fixes that after a while (50% of the time white screen when from sleep mode).
I have found out that putting a finger nail between the keyboard and the screen, on the right hand side, when in closed position, and then putting the screen back on, gives me a 99% chance of funktional display.
The problem also accurs in the "full keyboard position", But putting the finger nail in the same spot helps.
So I think the problem of the connection is in the keyboard part of the phone, since those slide contact always are on the right hand side, and the display contact shift side.
I would lite to know if any body have a permanent solution for this.
(I have now opend my phone yet, and I have tryed the putting thin plastic between the display and the cover, with minimal success)
thanks for your time
alkizmo said:
I took apart my tytn, including the screen part.
After reassembling it, I've had random issues related to the keypad and screen.
By keypad, I mean all the keys on the screen part of the phone (D-pad, call/hangup,soft left/right, Internet Explorer & Email).
They will randomly cease working and randomly restart working (usually after turn on/off the screen with the power button)
The screen will also randomly turn white and come back on only if I turn off the screen and then back on.
Im thinking it has to do with a loose connection somewhere in the screen section of the phone, however, Ive taken it apart 2 more times to check everything out and the problem persists.
I wonder if anyone experienced the same thing and found which specific internal is the issue.
Click to expand...
Click to collapse
These are the exact symptoms of the "SCREEN FADING INTO WHITE" problem. See this thread for more info: http://forum.xda-developers.com/showthread.php?t=303872
The common causes for this are a bad connection to the D-PAD controller PCB (in the technical manual they mention it should be carefully checked and the really small screews with same torque making a 90 degree with the PCB), a bad controller (that was my case, had to order a new one) or not enough pressure on the square black chip on controller (some people seem to have fixed it by putting a plastic sheet in between the chip and the case, to apply constant pressure).
I suggest you try to re-open your phone and reconnect the D-PAD PCB as carefully as you can, double checking the connection and the screws there.
I did fix my problem, by ordering a new PCB and replacing the old (probably bad) one. It started to happen after I dropped my phone and it's the only thing that worked. Now my phone is as good as new.
Hope this helps!
Similar Issues with screen
I have similar issues;
Anything thats on the foreground gets closed by the 'x' button and if I slide it open the start button gets continually pressed!
Seems to be the top right corner of my TS thats at fault
sometimes it's fine....most of the time its not!
Andy.
I have the same! I have a huge dead spot in the middle of my (Tytn) screen, and if you tap there it actually activates the "ok" in the top right corner. The rest of the screen works ok. Whilst drawing in notes any drawing near the center dead spot results in a streak to the top right hand corner...
Bad screen?
Bad rom?
Bad motherboard?
lepic2019 said:
I have the same! I have a huge dead spot in the middle of my (Tytn) screen, and if you tap there it actually activates the "ok" in the top right corner. The rest of the screen works ok. Whilst drawing in notes any drawing near the center dead spot results in a streak to the top right hand corner...
Bad screen?
Bad rom?
Bad motherboard?
Click to expand...
Click to collapse
You can rule out the ROM and M/board in my view for this specific problem. Your issue is very similar (and I think has the same cause) as those who find programs close randomly when in portrait mode and when they open the keyboard the start menu often pops up untapped.
I think this is just a case of a bit of pressure being put on the screen top right corner. Some folks have tried the business card run around under the bezel fix and had some success others have had to return for replacement/repair.
Some have taken the device apart and removed the gasket around the screen under the bezel, but this is not guaranteed to work.
Others have replaced the screen and for this particular problem it is very rarely successful as the screen is not normally damaged.
If you have a warranty use it - all of the above "fixes" are warranty voiding.
Mike
Hi Mike
It's an interesting problem as when performing a click and drag in Notes (drawing mode) the center section of the screen seems to work normally - a square box can select an area right through the middle of the screen - suggesting that the screen (as you say) is OK. So what is causing the a tap in the middle of the screen to register in the top right hand corner, when we now know that the center of the screen can work and respond in the correct manner. The size of the affected area is about the size of a thumb print EXACTLY in the middle. Personally I would like to believe that performing screen alignment 4 - 5 times a day for the past year has worn out the center dot and that is affecting the surrounding area. The trouble is that this fault has been reported on this site a few times now, and everyone says it's caused by something else! What did I do immediately before this happen I hear you ask? I flashed a new radio rom and was fiddling with a piece of card I have wedged down the RHS side of the screen to try and help stabilise the screen alignment. Since this problem arouse, I have removed the gasket - but that hasn't fixed it. I'm going to try and boot up the phone out of the casing to see what "zero" pressure applied to the screen does.
I'll report back...
Lepic.
lepic2019 said:
Hi Mike
It's an interesting problem as when performing a click and drag in Notes (drawing mode) the center section of the screen seems to work normally - a square box can select an area right through the middle of the screen - suggesting that the screen (as you say) is OK. So what is causing the a tap in the middle of the screen to register in the top right hand corner, when we now know that the center of the screen can work and respond in the correct manner. The size of the affected area is about the size of a thumb print EXACTLY in the middle. Personally I would like to believe that performing screen alignment 4 - 5 times a day for the past year has worn out the center dot and that is affecting the surrounding area. The trouble is that this fault has been reported on this site a few times now, and everyone says it's caused by something else! What did I do immediately before this happen I hear you ask? I flashed a new radio rom and was fiddling with a piece of card I have wedged down the RHS side of the screen to try and help stabilise the screen alignment. Since this problem arouse, I have removed the gasket - but that hasn't fixed it. I'm going to try and boot up the phone out of the casing to see what "zero" pressure applied to the screen does.
I'll report back...
Lepic.
Click to expand...
Click to collapse
It will be interesting to see what results you get. You'll need the old rubber band technique to hold the battery in place while you do it!
Mike
Well it's not due to the case squishing the sides of the screen as I just dismantled my hermes, wired it all up in bits on my desk, powered it up and still the screen has a dead spot in the middle and phantom taps in the top right. Temperature is normal room temp, approx 22deg c today.
I'm not sure the exact mechanisms of how these touch screens work out where you are tapping (resistance, voltage), but it looks like there are 3 separate strips running around the screen. 1 goes straight across the bottom, two goes up the LHS and across the top and 3 goes up the RHS. Therefore there is a gap between strips 2 and 3 in the top RH corner. Coincidence? hmmm It seems to me for it to register a tap in the top RH corner, strips 2 and 3 would register low voltages (or high resistance) and bottom wouldn't register at all. Thus suggesting a fault with the PSU that powers the touchscreen. Taps near the edges work because they are near the edges and therefore the resistance is not too great and can be detected, taps in the middle and worse off because they are far from all the detecting edge strips.
Does anyone think that there might a registry tweak for boasting power to the touchscreen?
Hermes Whie Screen Problem
To fix the "white screen" problem, you have to take your unit apart, and reconnect the ribbon cable.
I have a new 8525 and it started happeneing to me, so I took it apart this week, and reseated the ribbon connector.
Fixed the problem.
Has anyone here read and understood all that is said here:
http://msdn2.microsoft.com/en-US/library/aa919680.aspx
Perhaps someone could compare the touch.dll in Black Majik to WM5 - should be the same right?
How come that HKLM/hardware/devicemap/touch doesn't show the touch.dll driver as drivername? Keyboard has it's driver...microsoft says it should say drivername = touch.dll
Do you all have that in your registry?

touch screen issues

Anyone else having their touch screen stop working property until they have to reboot? It's like it gets way off on where I'm actually clicking.
I have experienced that, but only after I had flashed the modaco rom. I basically returned to stock firmware this morning and am having to re-root my phone...
I have had a couple of occasions where it doesnt seem to respond correctly.
For me its like it looses the calibration, seemed to noticed it when the device is tilted horizontally.
reboot sorts it, only happened once or twice though.
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
jmacdonald801 said:
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
Click to expand...
Click to collapse
I read somewhere (maybe on this forum even) that non-multi-touch systems have this problem. Have the same issue with my HTC Magic, but after a while you learn of a way to use the device single-handed while not touching the screen.
I dont know if this helps or not but I have no idea what you guys are talking about
JoshHart said:
I dont know if this helps or not but I have no idea what you guys are talking about
Click to expand...
Click to collapse
The calibration problem (the screen registers a wrong spot than where you touched) comes up if you try to use a non-multi-touch phone single-handedly, so part of your palm (between the thumb and index fingers) touches the edge of the touch screen. Especially if you are trying to reach a top area of the screen while holding the phone with just that hand, likely some part of the palm touches the bottom of the screen.
If you want to try having the problem, you can touch the edge of the screen with a finger and try to click a link with another. It won't register the right spot.
Supposedly the problem should go away as soon as you lift that body part up from the screen.... so I don't know if this helps the OP or not.
same issue
http://forum.xda-developers.com/showthread.php?t=615711
does not look like its happening all the time. Ran few tests and still can't duplicate the problem in order to find the cause. so far this happened about 3-4 times on my phone.
i hope this gets resolved soon and that its not the touchscreen issue.
jmacdonald801 said:
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
Click to expand...
Click to collapse
I've had this exact thing happen to me a few times. I notice the tip of a finger on the edge of the screen, move it, then it works fine right after. Sometimes happens with the base of my thumb hitting the bottom left corner too.
Just make sure you're not accidentally touching any of the touch area and it'll work fine.
same here
i have just created new thread, this one wasnt here when i first looked http://forum.xda-developers.com/showthread.php?t=616418
mods, could you please link togther posiibly.
also there is google help forum where this issue was raised http://www.google.com/support/forum...ff&hl=en&fid=2a024bb25d4496ff00047cead2b2c2ad
would be nice if everyone experiencing this post it to google thread
HTC support #
866-449-8358 7 days a week 6am EST to 1am EST 7 days a week
Touch Screen Stops Working
jchap2k said:
Anyone else having their touch screen stop working property until they have to reboot? It's like it gets way off on where I'm actually clicking.
Click to expand...
Click to collapse
I have had this same issue on my G1 as well a N1. This problem only happens from time to time, as happes with stock ROMs and custom ROMs.
For the N1, I was initial pulling the battery; however, I have found that if I hold the power button down (don't let go) and then touch the screen to unlock or power if off.
I have a friend with the Eris who was having the same problem; Verizon released a patch earlier in the week that seems to have solved the problem for him.
Jeffro
jhales said:
For the N1, I was initial pulling the battery; however, I have found that if I hold the power button down (don't let go) and then touch the screen to unlock or power if off.
Click to expand...
Click to collapse
You can perform a soft reset on the Nexus One by holding volume down, the trackball, and pressing the Power button on top. A half second later, your phone will reboot.
I am also having these touch screen problems, and I can confirm I am not touching any other part of the screen to have it interfere with the non-touch-screen interface. I been testing with what people has been saying on here with having any other part of the screen being pressed, so I have been testing it out and I can say its a different response then what I'm experiencing.
Here is what is going on with my nexus one:
1) it happens at random times (my device is on my table and I am pressing buttons with one finger)
2) it only affects the bottom-left portion of the screen when it happens, touching everywhere else is fine
3) it thinks I'm pressing an area around the soft keys, an example is if I press 'A' it thinks I press either the '?123' or the 'back' button, same if I press 'd' it thinks I'm pressing the 'menu' button.
I can conclude that since not all nexus one owners has this problem it is a device issue, which what is going on is probably the same as if someone was accidentally pressing a part of the screen, but it could be part of the device is assembled incorrect or deformed. The physical form of my phone is off on the right side, I can feel the gray plastic part next to the black border next to the right of the screen is a little more raised then the left side.
But there is my experience with whats going on to me and my two cents.
Ive had this a little bit on my device as well, but I think it's a software issue since it went away when I pressed the home button.
edit:
Also it has happened exclusively in Dolphin browser
here too
Sporadically, it happens with my N1 as well. When pointing at the middle of the screen (in a list for example), the input registers 2 cm below my fingertip. Rebooting fixes this temporarily but it is annoying.
A SW update could perhaps cure this behaviour?
rgds
Daniel
I just had this happen for the first time, all my presses were registering way below where i was touching, tilting into landscape in an app then back to portrait fixed it for me.
So now it happened to me too. I have the Nexus One for almost two weeks and I never had the unresponsive touchscreen. Of course I noticed that the center of the softbuttons is shifted upwards and that they don't register very well in the middle where they should and I had the problem before that the sms text input box didin't registered in the center so that the keyboard wasn't popping out but that is all only a problem of adjustment. Today in the morning after my phone was on standby over night I put in the charger to charge it and I got an email with pictures. I scrolled through the email and all of a sudden the screen became totally unresponsive. I tried to scroll and the screen registered at a complete different place. All of a sudden the email was gone because the phone registered the delete button even though I never pressed it. I could close the gmail program but I had a hard time to scroll between the home screens and the live wallpaper became unresponsive too. I decided to do a restart but I had a hard time to press the shutting down button because it was unresponsive too. This all happened not after heavily usage of the phone but after maybe 1 minute usage.
I am sure that I didn't touch another part of the screen when this occured because I realized before already that the screen becomes wacky if you touch it at two different places (lack of multitouch, so stupid to disable it). I hope that this is a software issue too. I can live at the moment with the 3G problem because it doesn't stop me from using the phone. The unresponsive touchscreen scares me more because because it becomes completely unusable.
i've noticed this with low battery. Twice its happened to me, the first time was when i first recieved the handset. and secondly was this morning when my phone was off with no battery again.
anybody want to leave their battery to empty out and try test if this is correct?
I've had this happen a few times in the ten days i've had the phone. I always make sure I'm not double dipping on the screen, and its easy to do since it will exhibit this behavior for a few minutes.
In my experience battery level has no effect on it.
A reboot always fixes the issue.
I figure it's software based.

screen calibration

is there a way to calibrate the screen? sometimes feel the click is not accurate.
no, these screens should not need calibration anyway. If you're talking about the click being off a little on the home screen I have that as well, but it seems to be limited to the Live Wallpapers. If its off by alot you should send it back for replacement.
when i click the dot, sometime the search box pop up. the dot is above the search botton
dot? what dot?
melterx12 said:
dot? what dot?
Click to expand...
Click to collapse
I think he means the dots at the bottom of the screen to move from one screen to another on the Home launcher. The dot(s) is/are right above the search button on the bottom right of the screen.
oh, yeah that does not sound normal. try restarting and if the issue persists you mgiht want to consider sending it in.
I've noticed sometimes random touch events happen, I'll touch something, and something else gets activated more than half the screen away.
bofslime said:
I've noticed sometimes random touch events happen, I'll touch something, and something else gets activated more than half the screen away.
Click to expand...
Click to collapse
here u go
http://www.google.com/support/forum/p/android/thread?tid=04134c63c784258e&hl=en
bofslime said:
I've noticed sometimes random touch events happen, I'll touch something, and something else gets activated more than half the screen away.
Click to expand...
Click to collapse
are you sure you aren't touching another part of the screen?
Sometimes the palm of my hand touches the bottom left of the screen and that will cause random touch events.
You need to touch slightly above the dot. Otherwise your finger is very close to the google search soft key.
dwang said:
are you sure you aren't touching another part of the screen?
Sometimes the palm of my hand touches the bottom left of the screen and that will cause random touch events.
Click to expand...
Click to collapse
I know for fact that sometimes I DO touch other parts of the screen like with my palm, etc by accident. however there have been cases where this wasn't happening and I still have miss touch events.
Example. I was holding my phone with my fingers in landscape with my left hand, and using only the pointer finger of my right hand to touch something in the middle top of the screen, at which point the phone pulse vibrated and the quick search screen popped up.
I posted to the google link outlining the different events that I have noticed. Multitouch would fix point averaging between somewhere you're accidentally touching and where you intended to touch. This however isn't the only thing going on, as I do believe there is some random strangeness occurring. I never had any such issues with my G1.
bofslime said:
I've noticed sometimes random touch events happen, I'll touch something, and something else gets activated more than half the screen away.
Click to expand...
Click to collapse
it happens to me,too, i thought it is caused by my palm touched the edge of the screen when i clicked using finger, but it is not. when i restart the phone, it,s gone.
mattyboy247 said:
I think he means the dots at the bottom of the screen to move from one screen to another on the Home launcher. The dot(s) is/are right above the search button on the bottom right of the screen.
Click to expand...
Click to collapse
yes. that's the dot.
I read from another reviewer, he said the sensor of the soft key is located a little above the icon for the key. this may cause the problem.
cuitao said:
yes. that's the dot.
I read from another reviewer, he said the sensor of the soft key is located a little above the icon for the key. this may cause the problem.
Click to expand...
Click to collapse
This messes up pretty much everyone I hand my phone to look at/play with. Its fine if you're aware, but it does show a sign of less refinement in a device that would have been nearly 100% free of hardware design flaws.
I feel the same way, especially with the soft-buttons and the "p" key in portrait mode. Last night after walking a bit outside my key-presses were atleast an inch off.....I attributed that to my fingers being a little staticky.
Othertimes my fingers just never work on the screen for a few seconds, rubbing my fingers together fixes this problem.
Something to do with http://en.wikipedia.org/wiki/Capacitive_sensing I guess
I find that sometimes my fingers wrap around the phone and just touch the front edge of the screen while holding it, causing random key presses. I guess I'm still used to holding the wider and less sensitive Touch HD.

[Q] Touch Screen Problems

Is anyone else having problems with their touch screen?
It will occasionally become unresponsive, and other times will just start 'clicking' repeatedly in random spots.
I find myself having to turn the power off and on (via the button, not a hard power cycle) to fix the issue. Its starting to get annoying.
Anyone else?
Yes, I am getting the same thing but I've found that if I just turn the screen off and then back on it fixes the problem. I don't need to reboot.
You think this would warrant an exchange? or is it just how its going to be?
I've put several hours on mine, but haven't experienced this issue. I don't know, if this happened to me more than once, I probably would exchange it.
It was happening to me all the time. I had to get a screen protector and haven't happened since.
ryoojin83 said:
Is anyone else having problems with their touch screen?
It will occasionally become unresponsive, and other times will just start 'clicking' repeatedly in random spots.
I find myself having to turn the power off and on (via the button, not a hard power cycle) to fix the issue. Its starting to get annoying.
Anyone else?
Click to expand...
Click to collapse
gigadigit said:
It was happening to me all the time. I had to get a screen protector and haven't happened since.
Click to expand...
Click to collapse
Very good "solution" to what should be an obvious problem. The Nook Color has a *capacitive* touch-screen. If you get "junk/gunk" on the screen, it's gonna cause you issues. I find this to be the case while holding my NC and playing Flight Director for a while. The issue: My hands become sweaty and as a result of the slight film of sweat/oil on the screen, the NC's ability to measure the capacitive changes on the screen (and react appropriately to them) is compromised.
Keep your screen clean and you won't have this issue.
Note: after you wipe the screen down (damp cloth, etc), you will need to click the power button and go the lock screen and then back into the NC before it works right directly after cleaning the screen. The dampness of the cleaning cloth throws up the calibration enough to cause very strange things. My experience with "correcting" this issue tells me that in some way, the NC is recalibrating itself when you go to the lock screen.
johnopsec, this has been my experience as well. After cleaning the screen from finger-jam i don't get the phantom clicks. I also noticed that because I live in a very humid climate (Florida panhandle) there will be a thin moisture layer buildup sometimes and it really helps to wipe this off. I also have an incredible that does not have this problem but it has a screen protector which, I am guessing (and as gigadigit expressed), fixes the problem. Just make sure the screen is clean and dry before applying!
screen response
Also,
If you are holding the side of the case by the screen this throws off the touchscreen, I was having the issue where it would be clicking and multiple letter inputs when typing.
Also when it is laying flat and you have the power cord plugged in you may get multi letter inputs.
The trick, hold it by the back not the sides.
and if you have it plugged in and need to type don't leave it laying flat.
I have experienced this problem and loosely seen it correlated with moist fingers.
no moist fingers here and on my 2nd nc. this ones starting to have the ghost touches too.
My Nook Color started acting up after paying levels 3-4 to 3-6 of Angry Birds. I'm not sure if Angry Birds caused the issue or not as I haven't gotten it to do it in another app. I'm running 1.4.2. Doing a lock and unlock fixes the problem until it returns.
I managed to get Phone Tester to run after it got into this state. I made a video of it using a crappy webcam. There's a stuck finger in the corner.
youtube.com/watch?v=OdcVG-Q8LS4
Touch Screen issues while unit is plugged in..
It seems I have read on some forums that some people have screen issues.
Personally I didn't experience this until I tried to use my NC while plugged into it's wall charger.. It seems to act as if it has a grounding issue, which is not the case when the unit is unplugged.
So when you are running your multitouch or touch tests, do it without the unit plugged in..
-CC
I have had the same problem with my touch screen. I have the nexus live wallpaper and whenever you touch the screen it sends off the animation. Well sometimes it just goes non stop and sometimes opens up the window where you can apply a widget. I guess the most practical solution would be a screen protector but if not ill restore it and send it off to B&N
There's a small little app in the market named "Nook Screen Recalibrate" this app is super simple and easy to use. I hope this helps
https://market.android.com/details?id=com.assid.android.nookrecalibrate&feature=search_result
Here is the issue I have...
Right is the N button side. Just a reference point for this.
Reboot the Nook (I use CM7).
Bring up the keyboard
Touch Q in the center - you get W.
Touch Q on the right - you get W
Touch Q on the left - might get Q but you usually get W.
Recalibrate using the Nook Screen Calibration (above).
Q now gives Q unless you press on the right side of the key. I also notice I still have to hit the back arrow more to the left or I bring up the keyboard.
I've learned to live with it, but the left side of the touchscreen is slightly off and you have to touch to the left side of any object on the last 1".
Awats said:
Here is the issue I have...
Reboot the Nook (I use CM7).
Bring up the keyboard
Touch Q in the center - you get W.
Touch Q on the right - you get W
Touch Q on the left - might get Q but you usually get W.
Recalibrate using the Nook Screen Calibration (above).
Q now gives Q unless you press on the right side of the key. I also notice I still have to hit the back arrow more to the left or I bring up the keyboard.
I've learned to live with it, but the left side of the touchscreen is slightly off and you have to touch to the left side of any object on the last 1".
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yeah, for me it's the edge of the screen along the right side. it's less sensitive then the rest of the screen. I found that calibrating 2-3 times really works best.
There's also a fix in the nookwiki, but i can't get my adb to work on my laptop, I think its the drivers.
http://nookdevs.com/Recalibrate_the_NookColor_touch_screen
What is the left and right side?
I should have said that left is the side opposite the N button.
I downloaded Multi-Touch Screen from the market and I can see part of the problem is the angle of my finger. Straight on it's better.
Nook Color Touch Screen Problem
Having similar problem as described, after two years. Extended warranty expired ... two weeks ago (of course).
Tried cleaning screen, no help. Have not tried screen saver yet, but will.
In the meantime, I notice the comments about touching the sides, and I noted that as well.
Is it possible that this could be helped by opening it up and re-seating the case? Has anybody tried this?

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