[Q] s5 new - Galaxy S 5 Q&A, Help & Troubleshooting

Hi all sorry but totally new to this bought a samsung galaxy s5 from an ebay seller out of ebay, yes i know stupid :crying:
it was for my son who has done a factory reset and the imei number is now invalied
so will not work now, it was when we checked it, but further checks now found it to be a fake a good one but still a fake
is there any thing i can do to get it working again !!!!

Sorry to hear that, but if it's a fake, you have to get help from that brand model's support team/group. No one here can help you with that because the manufacturer is unknown.

s-mart said:
Hi all sorry but totally new to this bought a samsung galaxy s5 from an ebay seller out of ebay, yes i know stupid :crying:
it was for my son who has done a factory reset and the imei number is now invalied
so will not work now, it was when we checked it, but further checks now found it to be a fake a good one but still a fake
is there any thing i can do to get it working again !!!!
Click to expand...
Click to collapse
Thankfully ebay offers a warranty.Try to get your money back asap. The thing about a fake s5 is that it's fake. There is no way of knowing what's actually under the hood. They're made to pass the initial quick inspection by someone who's never owned a samsung or even android phone before.
Imagine a pinto with a Ferrari kit on it. Looks legit... but that's about it.
Get rid of it. ASAP.

mrnovanova said:
Thankfully ebay offers a warranty.Try to get your money back asap. The thing about a fake s5 is that it's fake. There is no way of knowing what's actually under the hood. They're made to pass the initial quick inspection by someone who's never owned a samsung or even android phone before.
Imagine a pinto with a Ferrari kit on it. Looks legit... but that's about it.
Get rid of it. ASAP.
Click to expand...
Click to collapse
This! If you paid through Paypal and file a complaint, they will give you your money back if you can prove it is a fake. eBay is really aggressive against people selling fake stuff, so that is a plus!

Related

[Q] Please Help! How to Replace Screen?

My screen has malfunctioned and Samsung won't help because I bought the phone from Germany. I'm at the other side of the world.
I'm planning to buy a new screen but I have no idea how to replace it.
Any instructions, please?
here i found tattoo guide to do that on mine
http://translate.google.co.uk/trans...zborka/htc_tattoo/&sl=ru&tl=en&hl=en&ie=UTF-8
hope it helps
Why?
Why HTC Tatoo? It's an old phone so they shouldn't be similarly built. How about the old Omnia? I've run across many guides for that phone. If you plan to do yours, I suggest you check the old Omnia guides first.
http://letitbit.net/download/28747.2f1bd17856e39b3e297cd8532eb2/Samsung_I8700_sm.rar.html
Yes, you can follow the manual,07-GT-I8700-Direy-6.pdf, to replace the screen.
That would do. Thank you very much.
just remember to pay attention, the screen is glued to the body at a certain point.
Sherwet said:
Why HTC Tatoo? It's an old phone so they shouldn't be similarly built. How about the old Omnia? I've run across many guides for that phone. If you plan to do yours, I suggest you check the old Omnia guides first.
Click to expand...
Click to collapse
i was simply suggesting a website which collects phone repair guides
Will Samsung UK repair the phone if its from Germany?
If so, you can send it to me, I'll have it sent to Samsung and then send it back to you when Samsung return it?? Of course you will have to pay me for the postage but I think thats a given lol
BiG K said:
Will Samsung UK repair the phone if its from Germany?
If so, you can send it to me, I'll have it sent to Samsung and then send it back to you when Samsung return it?? Of course you will have to pay me for the postage but I think thats a given lol
Click to expand...
Click to collapse
They do. At least the Samsung repair centre in Birmingham. Just dont bother mentioning that its from Germany.
Updates..
When I contacted them I did mention it was from Germany, that's why they refused to repair it. But if you say they can repair it anyway, even if it's out of warranty, then I guess I could give it a shot.
I asked both Samsung UK and Germany for a replacement screen. They didn't have it. So I'm stuck with the most probably fake one on eBay from Hong Kong.
Of course that would cost a lot less than sending it to and back from UK, repairing it, and paying customs.
I'm really confused. What would you guys do if you were me?
Sell it on ebay and buy a new device...

Sketchy S4 Bought from EBAY (please look @ pics)

Hi there,
I bought this Galaxy S4 (model sgh-1337) on eBay. It cost 600$
I thought I was getting a 32GB version, but it turned out to be a 16GB.
Furthermore, there was other odd things about it... like the battery says it was made in Korea and assembled in Vietnam.
Also, look @ the two pictures attached.
The first one shows when I remove the back, and the battery; there is some writing that says "unlocked, do not remove" does anyone know why it would say that?
The second one shows the "Qualcomm 4g" sticker on the top, and it's kind of crooked, as if someone put it on...
but when I check EMEI it is valid, and a real phone...
what do you guys think?
The seller claimed to not know it was only 16GB, and has offered 20$ back...
should I return this phone? or should I keep it?
I downloaded software and it says this phone is genuine.
I'm just worried about that sticker on the back, what's it for? the one that says do not remove...
have you checked the IEMI number that's in the phone? check with the powers that be to see if it's blacklisted? To me the phone smells of fish and I'd get your money back ASAP. talk to the seller, contact ebay, put a claim in with PayPal and put a stop on your account. Ebay is too shady of a place to buy a phone IMO.
to get your IEMI number dial *#06# on your dial pad or go from the home screen Tap Menu key > Settings > More > About device > Status > IMEI
Return! One can be had for far less than $600!! Especially if it's only a 16gb and USED! My Qualcomm sticker was crooked too, that's not an issue.
Sent from my GT-I9505 using XDA Premium HD app
from a price perspective I only paid $400 16GB S4 which was almost brand new but was missing headphones and charger.
i31us said:
from a price perspective I only paid $400 16GB S4 which was almost brand new but was missing headphones and charger.
Click to expand...
Click to collapse
Well, if it works, then root it and use it.
Sent from my LG-LS970 using xda app-developers app
I checked the EMEI number, and it seems to be good.
I agree, though, this phone smells fishy...
the problem is I didn't pay with Paypal, I used interac E-Transfer, which is kind of like an online wire transfer...
and now the guy is saying "sure, I'll refund you, send me the phone back first"
how do I know if I send him the phone he simply won't keep my money AND the phone?
PS. Where can I buy another one? where you guys getting it for under 600$?
I agree. $600 is too much. I would've sold mine for $500 and it's in like new condition. decided to just trade it for a brand new LG Optimus G Pro
I think when I got my sgh-i337 from att, the Qualcomm sticker was around the sleep button (not sure..)? Also it looks like this is a sgh-i337m which means it should be an unlocked bootloader. Perhaps this is why the sticker says "unlocked.."? I would return this regardless, looks way too shady.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
iamterence said:
Well, if it works, then root it and use it.
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
Already been using it for more than a month now just a battery issue, which Samsung is replacing for free as the phone is under warranty
Hmmm. Looks fishy.. and Why is there a sticker saying unlocked do not remove?....... Also the Qualcomm sticker is in the right place (thats where mine was from at&t). Does look like it was moved.... Also....
Why would you buy one for 600 when you could probably buy from the carrier for that price?
odalanizi said:
I checked the EMEI number, and it seems to be good.
I agree, though, this phone smells fishy...
the problem is I didn't pay with Paypal, I used interac E-Transfer, which is kind of like an online wire transfer...
and now the guy is saying "sure, I'll refund you, send me the phone back first"
how do I know if I send him the phone he simply won't keep my money AND the phone?
PS. Where can I buy another one? where you guys getting it for under 600$?
Click to expand...
Click to collapse
to buy a phone, hit up swappa. I've bought a couple things from there and I've had nothing but great experiences.
http://swappa.com/buy/samsung-galaxy-s-4-att/us
As for him stealing your phone and your money, I'd contact ebay's support and interac e-transfer to see what their policies are about a situation like this. I'm curious, why did you use interac? do you not have a paypal account or did the seller require it? Do you have the seller's address and not a PO box?
****, Ebay said I'm not covered since I bought it outside of Ebay....
So now it's a risk... if I send him the phone back, and he doesn't send me my money, I'm screwed.
****!!!!!!
I really don't need this....
any advice guys?
I should have sent the money through paypal... but he said I'd save 30$ if I did an interac e-transfer, and I got greedy... I should've stayed with the buyer protection.
****, Ebay said I'm not covered since I bought it outside of Ebay....
So now it's a risk... if I send him the phone back, and he doesn't send me my money, I'm screwed.
****!!!!!!
I really don't need this....
any advice guys?
I should have sent the money through paypal... but he said I'd save 30$ if I did an interac e-transfer, and I got greedy... I should've stayed with the buyer protection.
Paypal only charges the seller a transaction fee, he saved $30, not you.
You overpaid, sucks, but learn and live. Keep the phone and use it, at least it isn't a piece of junk.
odalanizi said:
****, Ebay said I'm not covered since I bought it outside of Ebay....
So now it's a risk... if I send him the phone back, and he doesn't send me my money, I'm screwed.
****!!!!!!
I really don't need this....
any advice guys?
I should have sent the money through paypal... but he said I'd save 30$ if I did an interac e-transfer, and I got greedy... I should've stayed with the buyer protection.
Click to expand...
Click to collapse
odalanizi said:
****, Ebay said I'm not covered since I bought it outside of Ebay....
So now it's a risk... if I send him the phone back, and he doesn't send me my money, I'm screwed.
****!!!!!!
I really don't need this....
any advice guys?
I should have sent the money through paypal... but he said I'd save 30$ if I did an interac e-transfer, and I got greedy... I should've stayed with the buyer protection.
Click to expand...
Click to collapse
You cant expect him to issue a refund without getting the phone back first...He would be risking the exact same thing. As an Ebay Powerseller we issue refunds once the product has been returned. This is standard.
I honestly would consider keeping the phone....
if it wasn't for that sticker at the back that says "unlocked, do not remove"
what the hell is that? it seems so sketchy...
but a hardware review shows this phone passes, it's genuine, not a clone, and all is working fine...
I'd rather keep it, tbh
but WTF is that sticker!?!?!?!!
odalanizi said:
I honestly would consider keeping the phone....
if it wasn't for that sticker at the back that says "unlocked, do not remove"
what the hell is that? it seems so sketchy...
but a hardware review shows this phone passes, it's genuine, not a clone, and all is working fine...
I'd rather keep it, tbh
but WTF is that sticker!?!?!?!!
Click to expand...
Click to collapse
did you ask him about the sticker? maybe there's a reason for it?
odalanizi said:
I honestly would consider keeping the phone....
if it wasn't for that sticker at the back that says "unlocked, do not remove"
what the hell is that? it seems so sketchy...
but a hardware review shows this phone passes, it's genuine, not a clone, and all is working fine...
I'd rather keep it, tbh
but WTF is that sticker!?!?!?!!
Click to expand...
Click to collapse
Maybe the seller has a bin full of them and marked which ones were unlocked and which weren't. They he grabs one, throws a battery in and a cover then ships it out.
odalanizi said:
I checked the EMEI number, and it seems to be good.
I agree, though, this phone smells fishy...
the problem is I didn't pay with Paypal, I used interac E-Transfer, which is kind of like an online wire transfer...
and now the guy is saying "sure, I'll refund you, send me the phone back first"
how do I know if I send him the phone he simply won't keep my money AND the phone?
PS. Where can I buy another one? where you guys getting it for under 600$?
Click to expand...
Click to collapse
File a claim with Ebay becuase of it not being what was listed they will go after him and get the money for you then they will have you send the phone back once the phone is shipped with tracking number Ebay will refund you thats the best way and 600 for 16gb is hi.

[Q] New Phone, Device Status: Custom

I purchased the Samsung Galaxy Note 3 III N900 32gb Black Factory Unlocked Android Cell Phone from Amazon. The store was SHOPEBEST. (cant post links yet)
Got it, had the IMEI tag removed from the box for some reason dunno why.
Everything looks brand spanking new, got a new sim from AT&T, setup install some apps then I try to run update got the device is modified message. Wiped cache partition, restarted numerous times, never had an SD card in but i did try to put an old one in and remove it etc.
Still shows up as CUSTOM.
In odin download mode it shows:
ODIN MODE
PRODUCT NAME: SM-N900
CURRENT BINARY: Custom
SYSTEM STATUS: Custom
WARRANTY BIT: 1
I'm new to android so i have very little knowledge about android systems, rooting or roms or anything only the stuff i learned from hours of reading.
My question is if this phone is new WHY is it showing custom and the warranty showing 1 meaning void right out of the box? Is there anyway i can go back to stock and get the warranty back to 0?
Thanks for your time and help.
I would hazard an opinion the phone is not brand new or wasn't factory unlocked? I thought I saw something about some shop opening brand new phones, unlocking them and selling as factory unlocked. I guess they tripped flag unlocking it? Strange there was no IMEI on the box, maybe the phone IMEI and box didn't match?
pete4k said:
I would hazard an opinion the phone is not brand new or wasn't factory unlocked? I thought I saw something about some shop opening brand new phones, unlocking them and selling as factory unlocked. I guess they tripped flag unlocking it? Strange there was no IMEI on the box, maybe the phone IMEI and box didn't match?
Click to expand...
Click to collapse
I didn't even notice at first but the sticker is /was removed from the box. Had the caution sealed package sticker on it though. I contacted them already. There's no way this phone is brand new with the odin mode showing that.
I would return it, just for warranty sake. Also I don't think you can do OTA updates if it's custom. And if it's rooted already, it could have virus or some other stuff on it as well.
Sorry to hear that you got scammed. Though there is no way to reset the warrannty bit counter back to Ero. But you may check if you had a Super SU app in your app drawee. If it there that means your phone is rooted. So yoi can try Triangle away app it might help im not sure if it works then reflash a stock rom and do a fulk factory reset and wipe the cash partition.
Sent from my SM-N900 using XDA Premium 4 mobile app
Mirage20uk said:
So yoi can try Triangle away app it might help im not sure if it works then reflash a stock rom and do a fulk factory reset and wipe the cash partition.
Click to expand...
Click to collapse
Don't bother with Triangle-Away. It won't reset Knox back to 0x0.
Knox seems tripped.
You def need to return this.
If it's this obvious that it wasn't unlocked by the manufacturer but instead has been modified by the reseller you might also want to shoot Amazon an email at the reports form hereabouts: http://www.amazon.com/gp/help/reports/contact-us
Sometimes it helps to be specific... I find that just returning the item solves my own problem but then leaves the seller free to cause problems for others. And Amazon has from my own experience been really awesome and helpful with this stuff. I reported a seller who sold me a red-screened Kindle Fire 2 and I actually got to speak to a human being. In general I find they have some of the best support imaginable.
pete4k said:
I would return it, just for warranty sake. Also I don't think you can do OTA updates if it's custom. And if it's rooted already, it could have virus or some other stuff on it as well.
Click to expand...
Click to collapse
Yeah I'm returning it first thing Monday. I find it funny how the seller didn't want any problems. They told me to just return the phone for a full refund even though i used it for 3 days. They charge a restock fee for returns but i told them im not paying any restocking fee and they still said return it. They know what they did.
Mirage20uk said:
Sorry to hear that you got scammed. Though there is no way to reset the warrannty bit counter back to Ero. But you may check if you had a Super SU app in your app drawee. If it there that means your phone is rooted. So yoi can try Triangle away app it might help im not sure if it works then reflash a stock rom and do a fulk factory reset and wipe the cash partition.
Sent from my SM-N900 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah i was wondering what that was its called SuperSU has a yellow shield with a # sign on it. Is that not supposed to be included with android?
oddbehreif said:
Don't bother with Triangle-Away. It won't reset Knox back to 0x0.
Click to expand...
Click to collapse
Skander1998 said:
Knox seems tripped.
You def need to return this.
Click to expand...
Click to collapse
Yeah its going back either way. Even if i could revert it back to stock/valid warranty its still being returned because i paid for a NEW phone and someone else used it already. I don't know what they did to it or did with it. Being shady doesn't earn my business or trust.
BewareAlbatross said:
If it's this obvious that it wasn't unlocked by the manufacturer but instead has been modified by the reseller you might also want to shoot Amazon an email at the reports form hereabouts:
Sometimes it helps to be specific... I find that just returning the item solves my own problem but then leaves the seller free to cause problems for others. And Amazon has from my own experience been really awesome and helpful with this stuff. I reported a seller who sold me a red-screened Kindle Fire 2 and I actually got to speak to a human being. In general I find they have some of the best support imaginable.
Click to expand...
Click to collapse
Oh you bet I'm telling amazon. These guys wasted a lot of my time with this now. I now have to wipe it, return it, go back to ATT get another sim and put my old phone back on my plan and buy another phone. So it is my duty to to warn amazon about this shady seller so other people don't fall victim to what happened to me.
Bright side to all this. I think the note is way 2 big for me so I'm thinking about trying out the nexus 5, cheaper smaller and everyone says its awesome. So thanks to this shady seller i got to test it out for a few days.
Juansito said:
Bright side to all this. I think the note is way 2 big for me so I'm thinking about trying out the nexus 5, cheaper smaller and everyone says its awesome. So thanks to this shady seller i got to test it out for a few days.
Click to expand...
Click to collapse
You'll find this amusing but I still prefer my old Galaxy Nexus over the Nexus 5. It may not have ran 4.4.2 perfectly but man... User-replaceable battery, amazing kernel mods, none of the weird bugs I encountered with the Nexus 5, rock solid GPS, and it took SD Cards.
I liked the Nexus 4 just fine, but man the 5 really burnt me on the Nexus line. I had a lot of problems with it. So did my coworker with his. Ended up returning both.
BewareAlbatross said:
You'll find this amusing but I still prefer my old Galaxy Nexus over the Nexus 5. It may not have ran 4.4.2 perfectly but man... User-replaceable battery, amazing kernel mods, none of the weird bugs I encountered with the Nexus 5, rock solid GPS, and it took SD Cards.
I liked the Nexus 4 just fine, but man the 5 really burnt me on the Nexus line. I had a lot of problems with it. So did my coworker with his. Ended up returning both.
Click to expand...
Click to collapse
I'm new to android what phone do you suggest? I want a new phone latest model. I picked the note 3 because of the screen. Although it is nice and i love using it when im at home or laying down its just not functional for me as a phone everyday.
Juansito said:
I'm new to android what phone do you suggest? I want a new phone latest model. I picked the note 3 because of the screen. Although it is nice and i love using it when im at home or laying down its just not functional for me as a phone everyday.
Click to expand...
Click to collapse
the sold you a repaired phone..... seems like the LCD broke and they bought a LCD from ebay and swap the board.......
the FULL LCD from ebay does not include IMEI sticker....... and some times its difficult to remove the original sticker....
I know this because I Note 3 fell and the screen broke... I bought a Black complete Note 3 without the logic board and I was good again...
My Phone was originally white....... I was able to transfer the IMEI sticker though....
http://www.ebay.com/itm/Samsung-N90...e_Replacement_Parts_Tools&hash=item4d162a5a50
it would have been better if the the knox was not tripped.... it depend how much you paid if its over 500 return it....
BewareAlbatross said:
You'll find this amusing but I still prefer my old Galaxy Nexus over the Nexus 5. It may not have ran 4.4.2 perfectly but man... User-replaceable battery, amazing kernel mods, none of the weird bugs I encountered with the Nexus 5, rock solid GPS, and it took SD Cards.
I liked the Nexus 4 just fine, but man the 5 really burnt me on the Nexus line. I had a lot of problems with it. So did my coworker with his. Ended up returning both.
Click to expand...
Click to collapse
antiguangenius said:
the sold you a repaired phone..... seems like the LCD broke and they bought a LCD from ebay and swap the board.......
the FULL LCD from ebay does not include IMEI sticker....... and some times its difficult to remove the original sticker....
I know this because I Note 3 fell and the screen broke... I bought a Black complete Note 3 without the logic board and I was good again...
My Phone was originally white....... I was able to transfer the IMEI sticker though....
it would have been better if the the knox was not tripped.... it depend how much you paid if its over 500 return it....
Click to expand...
Click to collapse
$693.42 and I'm returning it first thing tomorrow morning.
Juansito said:
$693.42 and I'm returning it first thing tomorrow morning.
Click to expand...
Click to collapse
RETURN THAT FAST!!!! you got scammed......
antiguangenius said:
RETURN THAT FAST!!!! you got scammed......
Click to expand...
Click to collapse
Already got the box, packing and shipping box. Glad i have amazon a-z to fall back on just in-case these guys try to pull something when i return. Getting signature confirmation and insurance.
Juansito said:
Already got the box, packing and shipping box. Glad i have amazon a-z to fall back on just in-case these guys try to pull something when i return. Getting signature confirmation and insurance.
Click to expand...
Click to collapse
That's crazy though OMG.... make sure you leaave a review warning people and report it to Amazon
Sent from my SM-N900T using Tapatalk
antiguangenius said:
That's crazy though OMG.... make sure you leaave a review warning people and report it to Amazon
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Read page 1, I'm reporting them to amazon as soon as i get my money back. A review wont do anything.
Juansito said:
I'm new to android what phone do you suggest? I want a new phone latest model. I picked the note 3 because of the screen. Although it is nice and i love using it when im at home or laying down its just not functional for me as a phone everyday.
Click to expand...
Click to collapse
Best thing I could tell you, since asking what's the best phone is like asking what's the best ROM, is go to your local carrier stores like ATT and T-Mobile, Sprint, etc... And just try out phones in your hand. Don't worry too much about specs these days. If it's running at least Android 4.2 with a 1Ghz processor it will make calls, end texts, and play cat videos. Even without, it should still.
If you want the absolute most epic and powerful phone you're already holding it as far as I know. The Note 3 not only has premiere specs but USB 3, support for something ridiculous like another 64 gigs or 128 gigs of CLASS 10 MicroSD goodness...And a stylus, which is something I've genuinely missed ever since the old WinMo 6.5 days when you could either choose the multitouch mod or the overclock mod but not both. :laugh:
Really though, your best is just go to stores and see what feels best especially since you seem to be the kind of person for whom the feel of the phone in your hand and how it carries is important. You can always then walk out of the store, go on someplace like Swappa, and find the phone at a cheaper price and probably unlocked.

Imei

Hi guys
So I bought a brand new nexus 6p on eBay 2 months ago. Stupidly I met the guy at his girlfreinds house (supposedly) and paid cash for it.
Today my phone stopped getting signal so I spoke to three (uk) and they advised me the phone had been blacklisted.
I can't get in contact with the guy I bought it off and can't remember where his girlfriend lives, I'm guessing he's reported it as stolen as to do an Insirance claim or something g.
Question is..... Is there anything I can do to get the phone I paid for to work again? I've heard about changing the imei number but I'm guessing that's illegal. Any advice would be greatly appreciated.
Thanks
jabawarkie said:
Hi guys
So I bought a brand new nexus 6p on eBay 2 months ago. Stupidly I met the guy at his girlfreinds house (supposedly) and paid cash for it.
Today my phone stopped getting signal so I spoke to three (uk) and they advised me the phone had been blacklisted.
I can't get in contact with the guy I bought it off and can't remember where his girlfriend lives, I'm guessing he's reported it as stolen as to do an Insirance claim or something g.
Question is..... Is there anything I can do to get the phone I paid for to work again? I've heard about changing the imei number but I'm guessing that's illegal. Any advice would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
Sounds like it may just be stolen. I would hand it over to the authorities and ask them to sort it out. You don't need to be involved any further than you are. I'm guessing the price was really good. Usually when it seems to good to be true, it is. See if you can get eBay to help you out as well. They should have some sort of policy.
XxMORPHEOUSxX said:
Sounds like it may just be stolen. I would hand it over to the authorities and ask them to sort it out. You don't need to be involved any further than you are. I'm guessing the price was really good. Usually when it seems to good to be true, it is. See if you can get eBay to help you out as well. They should have some sort of policy.
Click to expand...
Click to collapse
Think you may be right.... I paid £300 for it so yeh it was really cheap to say it was brand new. He did look abit of a dodgey character though so its my own fault. I think I'll pass it in to the police. I do have his eBay username though and his full name so I'll give that to the police as well.
Shame I'll be the one out of pocket at the end of the day.
jabawarkie said:
Think you may be right.... I paid £300 for it so yeh it was really cheap to say it was brand new. He did look abit of a dodgey character though so its my own fault. I think I'll pass it in to the police. I do have his eBay username though and his full name so I'll give that to the police as well.
Shame I'll be the one out of pocket at the end of the day.
Click to expand...
Click to collapse
It is a huge shame, but you don't really have a choice. Changing the IMEI is indeed illegal. Plus, if you were to knowingly try to get this phone to work after finding out that it's most likely style, you'd be up for criminal charges yourself.

Protential ebay Buyer of Galaxy S7 Edge SM-G935U Beware (It's a SM-G935P)

I recently purchased 3 S7 edge G375U from ebay seller "cellitems" and my experience is far from acceptable.
Only 1 out of 3 looked new. 2 out of 3 were scratched up especially on the flash and sensor lens on the back. All 3 came with the box seals broken. When I contacted them they assured me they were new and only opened for unlocking. I was thinking what? These are factory unlocked to begin with!
I started looking more closely to these phones and it turned out all them are Sprint version G375P with G375U ROM installed. Although it works fine but I surely don't like being lied to.
If admin see this, please move this thread to the discussion. Posted here by mistake
"Although it works fine but I surely don't like being lied to."
For the principal, I'd go for a refund, or more assertive resolution that failing... and look elsewhere
Asking for a refund on 2. Keeping one for personal reason. I think ebay should have a better system in place to punish these sellers. It's said that most customer didn't know they got tricked. 1 star feedback will be given. I wish ebay can notify other buyers of this scam.
e20140 said:
I recently purchased 3 S7 edge G375U from ebay seller "cellitems" and my experience is far from acceptable.
Only 1 out of 3 looked new. 2 out of 3 were scratched up especially on the flash and sensor lens on the back. All 3 came with the box seals broken. When I contacted them they assured me they were new and only opened for unlocking. I was thinking what? These are factory unlocked to begin with!
I started looking more closely to these phones and it turned out all them are Sprint version G375P with G375U ROM installed. Although it works fine but I surely don't like being lied to.
Click to expand...
Click to collapse
You must be new to eBay...
90% of everything on eBay is fake
*Detection* said:
You must be new to eBay...
90% of everything on eBay is fake
Click to expand...
Click to collapse
That's not true. Im buying 3 phones in the past and not one was a fake.
I think the buyer should be more careful and reading the ratings for example. Not reading the positive ratings.. Read the negativ ratings. I didnt say its his fault... I dont like it too and hate them sellers.
To the op :
Did you Pay via Paypal? So u can Open an issue on Paypal. Until its not solved the seller didnt get his money
lladwein said:
That's not true. Im buying 3 phones in the past and not one was a fake.
I think the buyer should be more careful and reading the ratings for example. Not reading the positive ratings.. Read the negativ ratings. I didnt say its his fault... I dont like it too and hate them sellers.
To the op :
Did you Pay via Paypal? So u can Open an issue on Paypal. Until its not solved the seller didnt get his money
Click to expand...
Click to collapse
Naive
Ratings and feedback mean nothing, I bought a PS3 controller from a guy with thousands of 100% positive feedback, controller was a fake
Bought iPad charger from someone with very high 100% positive feedback, also fake
You want to know how they keep their 100% positive feedback? The same way they tried to get me to reverse my negative rating by refunding me under the agreement that I could keep the item as long as I changed my feedback from negative to positive (I did not change my feedback)
eBay ratings = Nothing
You got lucky
*Detection* said:
Naive
Ratings and feedback mean nothing, I bought a PS3 controller from a guy with thousands of 100% positive feedback, controller was a fake
Bought iPad charger from someone with very high 100% positive feedback, also fake
You want to know how they keep their 100% positive feedback? The same way they tried to get me to reverse my negative rating by refunding me under the agreement that I could keep the item as long as I changed my feedback from negative to positive (I did not change my feedback)
eBay ratings = Nothing
You got lucky
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Click to collapse
Kind of luck is always needed.
But Ive learned that there's always a trusted Shop where you can buy.
lladwein said:
Kind of luck is always needed.
But Ive learned that there's always a trusted Shop where you can buy.
Click to expand...
Click to collapse
Yep, you can find hidden honest gems shops, but like I say, you have to sift through the 90% of fakes to find that 10% pot of gold
I'd rather pay the extra to buy from a real online shop than use eBay these days
e20140 said:
I recently purchased 3 S7 edge G375U from ebay seller "cellitems" and my experience is far from acceptable.
Only 1 out of 3 looked new. 2 out of 3 were scratched up especially on the flash and sensor lens on the back. All 3 came with the box seals broken. When I contacted them they assured me they were new and only opened for unlocking. I was thinking what? These are factory unlocked to begin with!
I started looking more closely to these phones and it turned out all them are Sprint version G375P with G375U ROM installed. Although it works fine but I surely don't like being lied to.
Click to expand...
Click to collapse
Normally I would leave this be but this is a legitimate discussion Im goin to move this thread so more can see and read
Thread moved to general and discussion
*Detection* said:
Yep, you can find hidden honest gems shops, but like I say, you have to sift through the 90% of fakes to find that 10% pot of gold
I'd rather pay the extra to buy from a real online shop than use eBay these days
Click to expand...
Click to collapse
For my personal use, I ended up buying it from Bestbuy. Even Items directly from China operated store was good. Got one of those Lenovo's fastest tablet for cheap!
Recent experience of buying new phone on eBay (all local USA sellers) is horrible. Aside from S7 edge, I bought a LG G5 in the summer and ended up returning them all, 5 times total. Again, the phone was installed with unofficial ROMs.
I would like to add, buying from individual ebay sellers (not one with a store) is mostly safe.
I would like to add never buy parts from FixEZ on ebay as they claim oem quality And most def is not...
I bought a lcd and frame assembly from them and its made of reg glass not gorilla and there cust service rep cussed me out when I sent the screen shots of the website as he told me they never claimed oem.
Which they most def did...
The screen cracked in my pocket when i sat down just from the pressure in a front pocket of fairly baggy pants might i add
This was for a LG G4
There is one advantage to there being so many fakes on eBay, so long as the seller advertises them as genuine, and they are not, you can usually get a full refund along with them letting you keep the item if you complain they are breaking eBays Ts&Cs by false advertising
They'll usually try to get you to accept 50% refund & keep the item, but if you push them and tell them you want them to send you a pre-pay box to return the item for full refund & will contact eBay about their false advert, 90% of the time they refund in full and you get an automated message from eBay saying you do not need to do anything else nor return the item
And tbh, I feel no sorrow for them losing any money considering they know they're scamming so many people with fakes
*Detection* said:
Yep, you can find hidden honest gems shops, but like I say, you have to sift through the 90% of fakes to find that 10% pot of gold
I'd rather pay the extra to buy from a real online shop than use eBay these days
Click to expand...
Click to collapse
Does factory sealed mean anything when buying on ebay ? Or is there a workaround for that too ? like fake seals or stickers
boydsc331 said:
Does factory sealed mean anything when buying on ebay ? Or is there a workaround for that too ? like fake seals or stickers
Click to expand...
Click to collapse
Everything is possible on eBay, easy enough to buy shrink-wrap and claim it is factory sealed
Stickers have often been faked
Firmware on the phone has been faked
Model number on the back of the actual phone has been faked
Model number on the box has been faked / wrong box used
Buy new if you want 100% guarantee it is what you are buying, or make sure you have a good and sure way of being refunded if you still go the eBay route
ok so I went the ebay route. I found an individual seller, not one of those cell phone stores. I got 2 of the 930FD for $460 each. Not a great price but not too bad I thought. They were factory sealed and brand new. Thankyou all for the tips and suggestions.

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