s4 black screen - Galaxy S 4 Q&A, Help & Troubleshooting

hello every one...
im using my s4 for about 1 year already with no issues exept for the battery as it drains fast and not last a day..
now im facing another prob...
sometimes it gets black screen and hang when i watched on net... (youtubemobile)sample....
it will take hot for a while then it will suddenly turns to black which triggers me to restart it or remove the battery so it can turned of...
this is not happening often or everytime... but sometimes it bothers me with this issue...
is there someone also facing same problem as i do?
i hope someone can help me with this... thanks....

Related

Sense Keeps Crashing

im wondering if its just me..
most times, when the phone comes out of sleep, after i slide to unlock, it just hangs. i dont even get to see the clock, sometimes, it just shows a black screen, and sometimes, all i see is the lock screen..stuck.
i can push the start button, and it would work as normal, but i cant go home.. and everything else related to sense...music, settings, message, ..just crashes.
i always have to reboot phone to get it back to normal.
could there be something making it crash? ..and does it happen to anyone else?
yes it happens to me from time to time. sometime HD2 just lies on my desk and 'fall asleep'... cannot turn on the screen though all the buttons light up.
when this happens i have to call from my HD to turn HD2 on and when it's on, it's unstable, and i have to reboot it.
same problem
I have exactly the same problem. it just crashes for no reason. sometimes when WiFi is on. sometimes after I synchronize. sometimes if only plugged out of the charger.
it was in version 1.48 and kept happening even after I upgraded to 1.66
I hope this has a fix or something or atleast a way to restart sense because the Windows button works, phone works, except the volume, the turn off and the settings in the start menu..
help!
thank you in advance.
Same problem here. Freezes at the lock screen and the lights appear from the buttons. Occurring with worrying frequency now. Twice in the last three days. Any ideas?
folks, do report your issues here .. i have a feeling that this is a known hardware issue by HTC and they are just keeping veru quiet about this.
http://forum.xda-developers.com/showthread.php?t=596484&page=15
mercernathan said:
Same problem here. Freezes at the lock screen and the lights appear from the buttons. Occurring with worrying frequency now. Twice in the last three days. Any ideas?
Click to expand...
Click to collapse
Same thing here, it use to happen 2 time in 2 months since new, but ever since i upgrade to 166 is happening everyday
I am really really disappointed with HTC HD2 he came out with some many bugs that i am after 2 months of hade and love affair really considering divorcing ones for all.
Nice looking screen but no reliable atall enough is enough

Crazy Blinking Screen

First of all I love the phone, but recently the screen started blinking so bad it became unusable. I restarted but the problem keeps coming back. Anyone else having this same problem??

[Q] Weird problem

Hi,
I'm having a weird problem with my touch dual(O2).
One of the problems is that the battery drains fast and I don't know if the issue is because of the problem or the other way around.
I noticed a couple of times that my phone was drained to 1% without warning and that the phone was flipping between putting the volume on vibrate/silent/sound and putting the camera on and recording stuff etc.
cant really explain it any better, and I'll try to make a movie of it when I return home.
Just wondering if anyone ever experienced something like that before.
My first thought was that the phone was putting the phone in silent mode or off and same for the camera because of the empty battery. But it also happens when the battery is recharged afterwards.
Any help is appreciated, next thing I'll do when I get back is opening it up to see if there is a false contact.
*UPDATE*
I bricked my device trying to solve the problem, see the other section (ROM) for more info. Thanks.

Nexus 4 Random touches on its own

Hey All,
I have nexus 4.. I was on stock rom 4.4.2 and suddenly three days back my phone started to be weird.. I see randomn touches on my phone. ( i have enable option show touches in devloper options..)
I was using art runtime..
So when i press the power button and lock the phone twice then i unlock it runs normally..
But these started to occur very frequently..
When it happens it freezes my phone or you can say touchscreen doesnt work sometimes it just freezes..
So i decided to Factory rest my phone i thought it was some apps having bug..
But it was still happening..
So I finally installed Cm11 with the installer.. I still have the issue...
Any Solutions?
It first showed when i was charging my phone but later it happened when i was not even charging ..
This has happened to me before. Call Google to begin an RMA and replace your phone if you're still under warranty
ankitgokani said:
Hey All,
I have nexus 4.. I was on stock rom 4.4.2 and suddenly three days back my phone started to be weird.. I see randomn touches on my phone. ( i have enable option show touches in devloper options..)
I was using art runtime..
So when i press the power button and lock the phone twice then i unlock it runs normally..
But these started to occur very frequently..
When it happens it freezes my phone or you can say touchscreen doesnt work sometimes it just freezes..
So i decided to Factory rest my phone i thought it was some apps having bug..
But it was still happening..
So I finally installed Cm11 with the installer.. I still have the issue...
Any Solutions?
It first showed when i was charging my phone but later it happened when i was not even charging ..
Click to expand...
Click to collapse
M out of warranty
Any other solutions I can trt
Take off the screen guard :highfive::highfive::highfive:
I will take it off thanks for the advice.. but suddenly can screen guard cause such issues?
U seem to be a genius.. how did u know it was screenguard issue.. i think the problem is solved it works fine as of now.. will test for 2 days more...
Infact the part where random touches were happening sceenguard was stuck over their even after removing i had to muscle it over with my nail.. between thanks a lot to you.. looks solved of rnow
ankitgokani said:
U seem to be a genius.. how did u know it was screenguard issue.. i think the problem is solved it works fine as of now.. will test for 2 days more...
Infact the part where random touches were happening sceenguard was stuck over their even after removing i had to muscle it over with my nail.. between thanks a lot to you.. looks solved of rnow
Click to expand...
Click to collapse
Thank you It will be solved dont worry. Low quality screen guards cause such issues.
It was invisible shield screen guard ?

the screen is flikering

hi guys, need help with following:
sometimes the screen flickers and stop responding overal....when he is in the mood. Sometimes works 2-3 hours with no problem and sometimes I cant use it at all - display is flickering and stop responding and if I lock the screen with power button and push the button again the screen is unfreezing for a while. I have tried everything- reinstal oficial ROM, root the phone and instal some custom ROMs, custom recovery, wipe and clean everything nothing helps. Мy suspicions are that there is some hardware problem and there is no software solution, but if someone has faced such troubles and find a way to resolve them pls share
mastersvara said:
hi guys, need help with following:
sometimes the screen flickers and stop responding overal....when he is in the mood. Sometimes works 2-3 hours with no problem and sometimes I cant use it at all - display is flickering and stop responding and if I lock the screen with power button and push the button again the screen is unfreezing for a while. I have tried everything- reinstal oficial ROM, root the phone and instal some custom ROMs, custom recovery, wipe and clean everything nothing helps. Мy suspicions are that there is some hardware problem and there is no software solution, but if someone has faced such troubles and find a way to resolve them pls share
Click to expand...
Click to collapse
it probably is a hardware issue, most likely the adreno GPU failing. Youve flashed the tar.md5 stock firmware and its still doing it? If so, its very likely a hardware issue
youdoofus said:
it probably is a hardware issue, most likely the adreno GPU failing. Youve flashed the tar.md5 stock firmware and its still doing it? If so, its very likely a hardware issue
Click to expand...
Click to collapse
yep, I've flashed the original tar, also tried with 4 file with pit. Some time the phone starts flickers on the Samsung logo at the beginning, some time passes the logo and initial setup and then starts....maybe your are right, I just love my phone and didn't want to RIP him. The only thing I didn't try is to install something different than Marshmallow and to decrease working frequencies. Can you please tell me if the problem is form GPU is it worth to be fixed?
you could try a new battery , my S3 had screen flickering problems at aprox 30% battery and then freezes and reboot and battery after reboot suddenly 2% and after that screen flicker and no power anymore.
Try reboot with only charger connected and no battery connected
can't do that - the phone cannot be started without battery inside. Furthermore the battery is brand new original and I start using it after the problems started
You can look with phone info app from play store. Look which date the phone was made and when its more then 2 years then its hardware issue. On my display its only flickering on the very lowest brightness levels when i make it brighter the flickering is gone. When your phone is so too then its hardware issue but i will look with another battery from a friend and will report. I think its the display like plasma 1-2 years burn-in.
Greetings from Germany
Best Regards
I had the same problem with screen flickering with my s5 (QCOM variant). It had started after screen replacement in a repair point. It would get the worst when screen brightess was at the minimum level. Sometimes the screen would not wake up, and low temperature/ low battery level made it even worse. The answer to the problem is a defective screen which needs replacing. No other way as far as I know.
the screen is flickering
moffa89 said:
You can look with phone info app from play store. Look which date the phone was made and when its more then 2 years then its hardware issue. On my display its only flickering on the very lowest brightness levels when i make it brighter the flickering is gone. When your phone is so too then its hardware issue but i will look with another battery from a friend and will report. I think its the display like plasma 1-2 years burn-in.
Greetings from Germany
Best Regards
Click to expand...
Click to collapse
I have the Samsung Galaxy S5. I also had the issue of when I had the screen brightness on auto it would flicker or if it was on a low setting it would do the same. If I raised the brightness it would stop. When the battery goes below 8% it starts flickering non-stop and the only way to stop it is to plug it in to an outlet. I took it to Verizon about 6 months ago (about the 2 1/2 year mark when it had been doing it since around 2 years) - of course their immediate answer was to do a factory reset and after that they had no solution (I did NOT do a factory reset). I'm eager to hear if a new battery corrects it or if it is indeed the screen/display. This may be a way to make sure we get a new phone every two years...
my case looks different. The flickering not depend form brightens or remaining charge in battery. Furthermore sometime it stops at all and I can use the phone without any problems for 1 or 2 hours. I did factory reset several time and reinstall software (official and custom). Perhaps there is some hardware issue and a phone upgrade is upcoming.
I tested with a battery from a friend yesterday and its the same. I will do this week a odin stock flash day and then i will see. But i think its the display.

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