Hello everyone,
I'm currently on 4.4.3.
When I connect to a Wifi (in my home and other places), it's all working well..
Until after some time (could be minutes or hours), the Wifi icon turns orange and I can't access the internet.
The only way I can access the internet again is by turning off and on the Wifi (or on and off the airplane mode).. and then the whole story starts again.
I've been facing this issue for a long time now (I actually think it started when the 4.2.2 update arrived), and didn't find any solution for this yet.
The only clue I managed to find is that it's somehow related to the Google Play Services.
Here are some screenshot I made on the Google Play Services screen (by dialing *#*#426#*#*):
When the Wifi is working and has internet access [White icon]:
https://www.dropbox.com/s/m8pl6amefwvghr0/Screenshot_2014-06-05-12-10-16.png
https://www.dropbox.com/s/c0a7fkb4vu8lqxq/Screenshot_2014-06-05-12-10-21.png
When the Wifi stops working and there's no internet access [Orange icon]:
https://www.dropbox.com/s/ywlqimfxgylp0hz/Screenshot_2014-06-05-13-15-30.png
https://www.dropbox.com/s/cb0n5tofpgss249/Screenshot_2014-06-05-13-15-35.png
https://www.dropbox.com/s/cb0n5tofpgss249/Screenshot_2014-06-05-13-15-35.png
https://www.dropbox.com/s/3936liwq37qkcod/Screenshot_2014-06-05-13-16-00.png
Does anyone have any idea how to fix this?
Thank you so much,
Tommy
anyone?
When your phone doesn't have access to Google's services the WiFi and network icons turn orange.
If you, for example, try to force an OTA you delete the Google Services Framework cache and data. You can immediately see that the icons turn orange because your phone doesn't have a connection anymore with the Google servers.
If your icons turn orange and it's bothering you(not able to use the Play Store, or any other reason) I suggest to remove and re-add your Google account in your device its settings.
If you need more information let me know!
Sent from my Nexus 4 using XDA Free mobile app
failly said:
When your phone doesn't have access to Google's services the WiFi and network icons turn orange.
If you, for example, try to force an OTA you delete the Google Services Framework cache and data. You can immediately see that the icons turn orange because your phone doesn't have a connection anymore with the Google servers.
If your icons turn orange and it's bothering you(not able to use the Play Store, or any other reason) I suggest to remove and re-add your Google account in your device its settings.
If you need more information let me know!
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
Thank you so much
but actually when the icons turn red - I cannot open any website via chrome.. so not only the google services won't work, but my entire internet connection doesn't work... not the browsers, not the whatsapp, and not any other "internet" application
tommyga said:
Thank you so much
but actually when the icons turn red - I cannot open any website via chrome.. so not only the google services won't work, but my entire internet connection doesn't work... not the browsers, not the whatsapp, and not any other "internet" application
Click to expand...
Click to collapse
Happens to me sometimes also. It's when your phone has a connection with your access point(router) but doesn't have internet(due a router timeout for instance).
It's very irritating but turning off my WiFi and turning it back on always works for me!
Sent from my Nexus 4 using XDA Free mobile app
failly said:
Happens to me sometimes also. It's when your phone has a connection with your access point(router) but doesn't have internet(due a router timeout for instance).
It's very irritating but turning off my WiFi and turning it back on always works for me!
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
For me either, but it looks like an annoying bug So this is the issue I'm looking forward to fix somehow
Radio
Did you flash the new 1.02 radio? When you're rooted you manually have flash the radio.
3630 said:
Did you flash the new 1.02 radio? When you're rooted you manually have flash the radio.
Click to expand...
Click to collapse
I flashed 4.4.3 using the flash-all.bat file. didn't it flash the 1.02 radio by using this file?
hmm dunno..
I've never tried that method. You can check the version in settings, about phone, smallband version (beneath 'android version') (translated from Dutch), the last three digits are the version of the radio (for ex. .84 .98 1.02).
tommyga said:
I flashed 4.4.3 using the flash-all.bat file. didn't it flash the 1.02 radio by using this file?
Click to expand...
Click to collapse
3630 said:
I've never tried that method. You can check the version in settings, about phone, smallband version (beneath 'android version') (translated from Dutch), the last three digits are the version of the radio (for ex. .84 .98 1.02).
Click to expand...
Click to collapse
seems like it did install the 1.02 radio
As mentioned orange icons tell you there's no connection to the Google servers.
But your problem seems to be between your device/router as you can't access the internet at all. Does it happen on other WiFi or mobile data?
Sent from my Nexus 4 using XDA Free mobile app
Oxious119 said:
As mentioned orange icons tell you there's no connection to the Google servers.
But your problem seems to be between your device/router as you can't access the internet at all. Does it happen on other WiFi or mobile data?
Sent from my Nexus 4 using XDA Free mobile app
Click to expand...
Click to collapse
Never happened on 3G connection [with Wifi off].
Did happen on other Wifi networks...
tommyga said:
Never happened on 3G connection [with Wifi off].
Did happen on other Wifi networks...
Click to expand...
Click to collapse
Is there any way to debug this?
Does some log (logcat?) can contain information regarding this issue when it occurs?
Unfortunately it still happens
anyone?
Turn your router off for about 5 minutes and turn it back on. This should fix it.
CCody said:
Turn your router off for about 5 minutes and turn it back on. This should fix it.
Click to expand...
Click to collapse
That's a temporary fix.. the issue keeps happening
I'm bumping this.
Happens to me on two nexus 5's and a nexus 4. Apparently it started happening after I replaced my router, but I still haven't found a setting in the router that fixes the issue. At least I can verify this is a router issue.
Related
Hi!
Bought a Tattoo for my kid and now we got a huge bill because the wifi seems to dissconects itself all the time and she is not that good checking the wifi state.
Is this a known problem or what can i do about it?
Using a Netgear N router and WEP (must use WEP because of my stupid XBox that can't handle any other security).
Please let me know how to fix this so she can use the phone!
I have this problem too, and as I found it's a known problem on net.
I'm using wifi fixer, which running as a service and reconnect everytime the connection drops. It's not a solution, but make things better.
http://uk.androlib.com/android.application.org-wahtod-wififixer-qwn.aspx
////////////////////////////////////////////////
dancer_69 said:
I have this problem too, and as I found it's a known problem on net.
I'm using wifi fixer, which running as a service and reconnect everytime the connection drops. It's not a solution, but make things better.
Click to expand...
Click to collapse
Hi!
Thanks for the info, is that an app i can find on the Android's app place?
he he he.... did not notice your link Sorry!
Looks to me that HTC is screwing things up even with Android devices...
This phone realy sucks!
Me again!
I've struggled with this phone a couple of hours now but i can't get the wifi to work now.
I press connect to my network, i have entered the wep password but a couple of secs later it says disconnected...
What can i do about this?
I have the same problem - Is it best to configure the Wi Fi settings like IP address etc ? And if so whats the best settings for it?
I've managed to get it to connect now, removed an app that kept track of wifi traffic. But it seems to me that Tattoo does not use wifi when i use YouTube for example. Checked my providers homepage for traffic that we pay for and they had traffic for today. And the phone has not been used all day until my test this evening.
Is there a way to tell the phone to use just the wifi connection when using youtube app or explorer...?
ToddeSwe said:
I've managed to get it to connect now, removed an app that kept track of wifi traffic. But it seems to me that Tattoo does not use wifi when i use YouTube for example. Checked my providers homepage for traffic that we pay for and they had traffic for today. And the phone has not been used all day until my test this evening.
Is there a way to tell the phone to use just the wifi connection when using youtube app or explorer...?
Click to expand...
Click to collapse
install apn on-off when you use wifi, just disable APN connection.
then if you need umts/gprs is 1click enabled
francians said:
install apn on-off when you use wifi, just disable APN connection.
then if you need umts/gprs is 1click enabled
Click to expand...
Click to collapse
Thanks, this sounds easy enough for my kid to handle when she wants to use the wifi and to be sure that it uses the wifi and not the expensive data from our phone company.
Thanks again! Will try this!
OK this is really pissing me off. Everyone time I go on my nexus device it doesn't automatically connect to the WiFi.. I have to either disable the WiFi and reenable it. Or just click on my network and click connect (it says its saved but doesn't automatically connect when I turn on my device), i tried everything from forgetting every saved network, restarting me device, ect, and its not my routers problem, my DNA connects automatically when I turn it on. Any of you guys had this problem? If so what did you do to fix it?
Sent from my Nexus 7 using xda app-developers app
what router? My nexus 7 is fine and so is my sgs1.
No idea what router I have but that's not the problem, problem is that when I turn on my nexus and get passed the lockscreen, the WiFi would normaly automatically connect. It for some reason stopped doing that and it gets really annoying manually connecting
Sent from my Nexus 7 using xda app-developers app
kernel
PhantomsWay said:
No idea what router I have but that's not the problem, problem is that when I turn on my nexus and get passed the lockscreen, the WiFi would normaly automatically connect. It for some reason stopped doing that and it gets really annoying manually connecting
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
try to change your kernel. the wifi drivers are in the kernel...
Running stock, never changed my ROM or kernel
Sent from my Nexus 7 using xda app-developers app
You could try a different channel on your router
Sent from my Nexus 7 using xda premium
PhantomsWay said:
OK this is really pissing me off. Everyone time I go on my nexus device it doesn't automatically connect to the WiFi.. I have to either disable the WiFi and reenable it. Or just click on my network and click connect (it says its saved but doesn't automatically connect when I turn on my device), i tried everything from forgetting every saved network, restarting me device, ect, and its not my routers problem, my DNA connects automatically when I turn it on. Any of you guys had this problem? If so what did you do to fix it?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Hi,
I share the same problem. Upon a reboot, it will work normally for a while.
Once they symptoms starts, it will refuse to connect most of the time. When it does connect, it will disconnect within a couple of minutes. WPS wont respond either. toggle wifi/airplane mode does not work either.
The only way is to reboot.
However, I did have some findings but couldnt get it fixed! Do this and test if it works for you as well:
Go to terminal (needs to be rooted device):
Simply select the "Take wifilock/B]" option and it will stay connected!
Release it and it will get disconnected and back to the same issue.
Hopefully some experts can give us some pointers?
Temporary fix
I have the same problem. This is what i did to fix it: Settings- Wifi settings- advanced- switch always on to Never, reboot in recovery, clear cache, reboot your device and go back and turn Wifi back to Always on. this is a temporary fix because if you reboot or shutdown your device, you will need to redo the steps. this is a known problem with google's 4.2 jellybean. we need an update soon!
hope it helps you.
Thanks for your help
Sent from my Nexus 7 using xda app-developers app
It won't be much comfort to you, but remember that "it takes two to tango".
Yeah, there's IEEE standards for all of this stuff. Do interop problems still happen? All the frigging time, every day. Sure it is maddening.
And sometimes the problems only manifest themselves with an exact pair of firmware(s) releases between the AP and the client device. I had a WiFi router that would gladly talk to four or five unique types of devices; on the sixth - an Android phone - it would associate & authenticate successfully, but the client device would never get an IP address.
That sure sounds like a problem with the phone, doesn't it?
How did I fix the problem? I upgraded the firmware ... on the router !
Sometimes problems with intermittent connections can be rectified by fooling with things that you might think have no bearing on the problem. For instance, some routers will accept connections in A/B/G/N mode. Do you need all of those? If not, simplify your router's behaviors by disabling non-essential features, e.g. select G-only or N-only.
That's just an example - but the point is that the fewer behaviors either of the devices engage in, the lower the probability that the bug which is shared between them will get expressed.
So, you can either fool around with both devices, only one of them - changing one setting at a time to see if that alters the behavior you observe, or you can throw one device away and start all over with new combinations of devices. The router probably has more knobs which can be turned than the phone does (unless it's not your router, or you don't control it).
Good luck
I had this N4 for few days and now unlocked rooted with slim bean rom.
I have some problems: my phone cannot download app from market, first it can download app from wifi, and now it cannot download any apps from either data or wifi connection.
Any idea what problem cause it?
Thanks
Edit: Can download apps through wifi but not through data connection.
is your data connecting to other web pages?
Sent from my Nexus 4 using xda premium
QUIETLYloud said:
is your data connecting to other web pages?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I'm sorry what do you mean by that?
Edit: And another problem: I can't access google from my data connection, my data reception is quite poor, what do you think the problem is?
Edit 1: Solved it, turn out the problem is the proxy value in my APN setting. I removed it and then I can download market apps again from data connection. Still, my data reception is still poor. Maybe I shoud get new sim card.
simorangkir_dcs said:
I'm sorry what do you mean by that?
Edit: And another problem: I can't access google from my data connection, my data reception is quite poor, what do you think the problem is?
Edit 1: Solved it, turn out the problem is the proxy value in my APN setting. I removed it and then I can download market apps again from data connection. Still, my data reception is still poor. Maybe I shoud get new sim card.
Click to expand...
Click to collapse
use some network tweaks or build prop tweaks ...like the option in pimp my rom app ..
Just got the phone today (upgraded from a Sensation 4G).
This phone connects to my home WIFI fine.....and then once it sleeps for around 10 minutes and I wake it up, the wifi connection is gray (instead of blue) and I cannot access anything on the internet. I have to disable WIFI on the phone and re-enable it and it's fully functional again.
What's going on? Fully stock, 4.2.2
I do notice the IP it's pulling is a 172.27.35.x.....whereas my network is configured as 192.168.0.x
What's going on here???
cybertlc said:
Just got the phone today (upgraded from a Sensation 4G).
This phone connects to my home WIFI fine.....and then once it sleeps for around 10 minutes and I wake it up, the wifi connection is gray (instead of blue) and I cannot access anything on the internet. I have to disable WIFI on the phone and re-enable it and it's fully functional again.
What's going on? Fully stock, 4.2.2
I do notice the IP it's pulling is a 172.27.35.x.....whereas my network is configured as 192.168.0.x
What's going on here???
Click to expand...
Click to collapse
When I manually enter in my network settings (rather than DHCP) and set it as a 192.168.0.x value......everything is fine.
What's going on where it's pulling these 172 values? Never had an issue like this. Thanks!!!
Have you unlocked the Developer Options yet? If not, goto Settings -> About Phone then tap build number 10 times to unlock. Enable "Stay Awake" in the Developer Options and connect your phone via your PC. Observe your wifi connection and get back to me
EDIT: How complicated is your home network? Are you using your router as a straight forward access point?
BluDRed said:
Have you unlocked the Developer Options yet? If not, goto Settings -> About Phone then tap build number 10 times to unlock. Enable "Stay Awake" in the Developer Options and connect your phone via your PC. Observe your wifi connection and get back to me
EDIT: How complicated is your home network? Are you using your router as a straight forward access point?
Click to expand...
Click to collapse
Running DDWRT.....very straightforward. Nothing complicated. I have Kindle Fire HD's......HTPCs.....etc running without an issue. All DHCP. This Nexus 4 is the only thing that has ever had issues.
The thing that I'm not understanding.......why is it being thrown a 172 IP address unless I turn DHCP off on the phone? Cuz as soon as I set it static (to a 192) it works fine.
Hmm DD-WRT, I'm going to hazard at a guess and say you know what you're doing when it comes to networking so I won't insult your intelligence or anything. But, if you're willing, try playing around with your router's DHCP setup before doing anything else and see how your phone goes by trial and error.
Come to think of it, unless anyone on these forums has experienced this before, trial and error is the best way of understanding. My best guess is the issue resides within the code of 4.2.2 FW. Hypothetically and possibly inadvertantly it has already been debugged for use on a custom rom. Some of the apk's found on the app store may shed some light onto the issue. WIFI Fixer apk may be help
https://play.google.com/store/apps/details?id=org.wahtod.wififixer&hl=en
i too have an issue on my newly bought nexus 4, every device connected to our router except the n4 is working fine. tried flashing a kernel and the problem still persists.
Sent from my LG-P500 using xda premium
roi14 said:
i too have an issue on my newly bought nexus 4, every device connected to our router except the n4 is working fine. tried flashing a kernel and the problem still persists.
Sent from my LG-P500 using xda premium
Click to expand...
Click to collapse
Right, so surely it is an issue with the phone, which firmware are you using Roi? If it's 4.2.2, nandroid backup then flash a custom rom of your choice and see what happens with your wifi issue
BluDRed said:
Right, so surely it is an issue with the phone, which firmware are you using Roi? If it's 4.2.2, nandroid backup then flash a custom rom of your choice and see what happens with your wifi issue
Click to expand...
Click to collapse
hey bludred. I have stock, unlocked and rooted 4.2.2 running Franco's r111. I seem to connect to the Wi-Fi but the connection drop still persists.
Sent from my Nexus 4 using xda premium
If you are receiving IP address that's not defined by your router then you are getting it from somewhere else.
Sent from my Nexus 4 using xda premium
roi14 said:
hey bludred. I have stock, unlocked and rooted 4.2.2 running Franco's r111. I seem to connect to the Wi-Fi but the connection drop still persists.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Do you have your "keep wifi on during sleep" setting at always? If you've already eliminated that as the issue, try wiping the delvik cache in CWM. I had a similar problem once when I used CM9.1, wiping delvik cache solved it.
If there's no joy, copy and post up a logcat or consider a custom rom like aokp 4.2.2 build 4 :good:
My Facebook app (including Messenger) cannot connect to Facebook over my wireless network. This has been happening for weeks now. All of my other apps, including the browser, can connect to the internet over my wireless network with no problems (I can even access the Facebook mobile website via the web browser). The Facebook app will only work over WiFi. When on my wireless network, it just shows "updating" for a long time, until eventually displaying a "network error" message.
There have been a few times in the past couple weeks, however, where the app will connect and update over the wireless network. Unfortunately, this only lasts a few hours or so, and then it resumes not working again. Perhaps this means I'm having account issues.
I have tried clearing the app data/cache, uninstalling and re-installing the app, restarting my phone, etc. to no avail. I am using stock Android on a Nexus 4.
Anyone else having this problem? I've searched the web for this problem, and information seems to be scarce.
Someone started this same thread already. Its got something to do with the newest update. Use friendcaster for the time being is my only suggestion.
Sent from my Nexus 4 using Tapatalk 2
MunkyButt said:
Someone started this same thread already. Its got something to do with the newest update. Use friendcaster for the time being is my only suggestion.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Happening to me too but friendcaster doesn't work either. I am forced to download a dns changer and set them to opendns and then it mysteriously works fine. Native app and all. Started with the LTE rollout here in San Diego
djdanska said:
Happening to me too but friendcaster doesn't work either. I am forced to download a dns changer and set them to opendns and then it mysteriously works fine. Native app and all. Started with the LTE rollout here in San Diego
Click to expand...
Click to collapse
Yeah, Friendcaster didn't work for me either.
I think I figured it out... The Facebook app has problems when WiFi is on when there is not a WiFi connection. If you turn off WiFi it seems to work on the wireless network.
Actually, that didn't work. Oh well. Back to using the mobile website.
Edit your APN settings to use IPv4 only and not IPv4/IPv6. See if that makes a difference.
Ajfink said:
Edit your APN settings to use IPv4 only and not IPv4/IPv6. See if that makes a difference.
Click to expand...
Click to collapse
Thanks for the suggestion, by my APN is already set to only use IPv4. However, the app has suddenly started working again, which makes me think this whole problem is server side. Hope it lasts. Crossing my fingers.