[Q] s4 9505 product code : not active - Galaxy S 4 Q&A, Help & Troubleshooting

s4 9505 product code : not active - what does it mean ?
It it related with device problems (forgets wifi passwords, 4g connects but not working, etc) ?

Where it tell u that?

Joku1981 said:
Where it tell u that?
Click to expand...
Click to collapse
i have the same problem!!!!!!it tell mi that in Phone INFO ★Samsung★ APK.
link google play:
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo&hl=it
please help!!!!

my phone S4 GT-I9515 also has the same problem
When checked the SCS Tab in Phone Info * samsung* it says Product Code - Not Active
Need to know how to restore the product code.

Related

[Q] i don't know network my note is locked to

hello guys
i'm in egypt and purchased samsung galaxy note 3 from ebay
the phone should be unlocked .. but when putting my egyption local sim i'm getting message " sim network unlock pin "
the region lock sticker is not on box (removed) by the seller
box sticker say : its international version
sticker under battery say : sm-n900 (UD) .. i don't know what UD mean
box information wrote in Portugal language ! made in Vietnam !
now i don't know if my phone is us or Europe region lock ! if it's international then should it be locked to network or not !
help me please
Type *#1234# and check what is the CSC.
Hi, you can install the app called "PHONE INFO" from Play Store, it was developed by vndnguyen. It can help you to check your Note3 is genuine or fake, and it can also provide you a lot of infomation about your phone.
Hope that helps
csc :N900UUBBMI7

Got scammed on CL, got a SM-900H instead of the 900T

the title says it all, i got scammed. so i met up with this guy today, popped my t-mobile sim in there and it has LTE data, at least that's what it says on the top, and data was working. even when i restarted the phone, it has the t-mobile animations and all, so i thought all was ok. but then i reset the phone, then it says invalid imei, no imei # under settings either, and data isn't working, but i could still make calls and receive texts. now i'm stuck with a phone that works only as a phone, and no data whatsoever.
so i've tried calling and texting the guy many times, but with no avail, and i have no other phone to use. so how do i go about from here on fixing the invalid imei thing and getting data to work again? any inputs much appreciated.
edit:
here's the phone info under about devices:
baseband -G900SKSU1ANCD
build number: KOT49H.G900SKSU1AND3
SELinux status: Enforcing
kernel version: 3.4.5 [email protected] #1
android version: 4.4.2
edit #2:
after a little bit of digging, i see that SuperSU is installed, so i think that means my phone is rooted. the sticker clearly says mine is the 900H, but user gee2012 says i have the 900S, so i'm really confused on what model i have and what rom to flash to make this work for t-mobile USA.
MMakoto said:
the title says it all, i got scammed. so i met up with this guy today, popped my t-mobile sim in there and it has LTE data, at least that's what it says on the top, and data was working. even when i restarted the phone, it has the t-mobile animations and all, so i thought all was ok. but then i reset the phone, then it says invalid imei, no imei # under settings either, and data isn't working, but i could still make calls and receive texts. now i'm stuck with a phone that works only as a phone, and no data whatsoever.
so i've tried calling and texting the guy many times, but with no avail, and i have no other phone to use. so how do i go about from here on fixing the invalid imei thing and getting data to work again? any inputs much appreciated.
edit:
here's the phone info under about devices:
baseband -G900SKSU1ANCD
build number: KOT49H.G900SKSU1AND3
SELinux status: Enforcing
kernel version: 3.4.5 [email protected] #1
android version: 4.4.2
Click to expand...
Click to collapse
It seems you have the Korean SM-G900S. Look in this thread for more info http://forum.xda-developers.com/galaxy-s5/general/sm-g906s-k-l-owner-thread-t2807639.
gee2012 said:
It seems you have the Korean SM-G900S. Look in this thread for more info http://forum.xda-developers.com/galaxy-s5/general/sm-g906s-k-l-owner-thread-t2807639.
Click to expand...
Click to collapse
thanks for the link, but briefly looking at it, it seems like it's for G906S only, not sure what device that is.
MMakoto said:
thanks for the link, but briefly looking at it, it seems like it's for G906S only, not sure what device that is.
Click to expand...
Click to collapse
Sorry my bad, look here https://www.google.nl/search?q=SM-G...900s+xda&rls=org.mozilla:nl:official&safe=off for usefull info.
gee2012 said:
Sorry my bad, look here https://www.google.nl/search?q=SM-G...900s+xda&rls=org.mozilla:nl:official&safe=off for usefull info.
Click to expand...
Click to collapse
so the sticker below the battery says it's a 900H, but the firmware info says i have the 900S, so i'm pretty confused on how to proceed right now. btw, i think my phone is rooted, i see superSU on the apps drawer.
also, as i've mentioned on the original post, the 4G lte data was working fine before i did the reset, but i thought the reset wouldn't restore my phone to default firmware and the data should still work, no? so i'm confused on why the data is not working and the imei # is not there.
MMakoto said:
so the sticker below the battery says it's a 900H, but the firmware info says i have the 900S, so i'm pretty confused on how to proceed right now. btw, i think my phone is rooted, i see superSU on the apps drawer.
also, as i've mentioned on the original post, the 4G lte data was working fine before i did the reset, but i thought the reset wouldn't restore my phone to default firmware and the data should still work, no? so i'm confused on why the data is not working and the imei # is not there.
Click to expand...
Click to collapse
Install CPU-Z and/or Phone Info from Play (use wifi) to identify the phone and post some screenshots please.
gee2012 said:
Install CPU-Z and/or Phone Info from Play (use wifi) to identify the phone and post some screenshots please.
Click to expand...
Click to collapse
i don't have the xda app installed right now, but here's the info below:
SOC:
model - qualcomm MSM 8974 (flattened device tree)
CPU architecture - krait 400
Cores - 4
revision - r2p1
process - 28nm
clock speed - 598 Mhz - 2.46 Ghz
GPU vendor - Qualcomm
GPU renderer - Adreno (TM) 330
SYSTEM:
model - SM-G900S (klteskt)
so it looks as though this IS the 900S, so does that mean the LTE should work on my phone? if so, how do i go about to get it working again? once again, i greatly appreciate your help.
MMakoto said:
i don't have the xda app installed right now, but here's the info below:
SOC:
model - qualcomm MSM 8974 (flattened device tree)
CPU architecture - krait 400
Cores - 4
revision - r2p1
process - 28nm
clock speed - 598 Mhz - 2.46 Ghz
GPU vendor - Qualcomm
GPU renderer - Adreno (TM) 330
SYSTEM:
model - SM-G900S (klteskt)
so it looks as though this IS the 900S, so does that mean the LTE should work on my phone? if so, how do i go about to get it working again? once again, i greatly appreciate your help.
Click to expand...
Click to collapse
Look on the internet what LTE bands the Korean G900S supports and what band your provider uses. 2G/3G should be usable anyway i guess. As Samsung implemented the regional lock you may want to contact Samsung for advice/support for your device. Are you able to call and be called?
gee2012 said:
Look on the internet what LTE bands the Korean G900S supports and what band your provider uses. 2G/3G should be usable anyway i guess. As Samsung implemented the regional lock you may want to contact Samsung for advice/support for your device. Are you able to call and be called?
Click to expand...
Click to collapse
Yes, that's all it can be done. I can call out and sent text. I just don't know what to do at this point in order to get the data working again. Sigh...
MMakoto said:
Yes, that's all it can be done. I can call out and sent text. I just don't know what to do at this point in order to get the data working again. Sigh...
Click to expand...
Click to collapse
Check the apn data in settings/more networks/ access points. Maybe you have to add your provider and the correct settings for data.
Verstuurd vanaf mijn SM-G900F met Tapatalk
gee2012 said:
Check the apn data in settings/more networks/ access points. Maybe you have to add your provider and the correct settings for data.
Verstuurd vanaf mijn SM-G900F met Tapatalk
Click to expand...
Click to collapse
The APN settings thing didn't work for me. It's showing that I don't have an imei #, so maybe I need to take care of that first?
If you don't have imei number how do you use your phone for calling?
galaxy s5-SM900S
gee2012 said:
Sorry my bad, look here https://www.google.nl/search?q=SM-G...900s+xda&rls=org.mozilla:nl:official&safe=off for usefull info.
Click to expand...
Click to collapse
HI there guys , i'm new in this game . I have all so a Samsung Galaxy S5 SM900S , and before to do some mistake , I ask : the main menu is in chinese , so i don't understand nothing . How i can change this in my phone ? I research a little bit here & internet and this model don't have 4G .Please help ! Thank in advance !
marianbot said:
HI there guys , i'm new in this game . I have all so a Samsung Galaxy S5 SM900S , and before to do some mistake , I ask : the main menu is in chinese , so i don't understand nothing . How i can change this in my phone ? I research a little bit here & internet and this model don't have 4G .Please help ! Thank in advance !
Click to expand...
Click to collapse
Don`t flash anything from this forum and Google for more info and maybe software about the G900S on the internet.
SM900S
gee2012 said:
Don`t flash anything from this forum and Google for more info and maybe software about the G900S on the internet.
Click to expand...
Click to collapse
I'm confuse , because here some guys tell that this model is fake , even you tell to another persone this phone is Samsung but the model is from Korea , what is real ? I checked all so the IMEI in the SAMSUNG site , they tell the phone is in Samsung base, i don't know ...In this case , i use my phone in this mode until some pop up ?
marianbot said:
I'm confuse , because here some guys tell that this model is fake , even you tell to another persone this phone is Samsung but the model is from Korea , what is real ? I checked all so the IMEI in the SAMSUNG site , they tell the phone is in Samsung base, i don't know ...In this case , i use my phone in this mode until some pop up ?
Click to expand...
Click to collapse
It think it is a real Samsung S5 but meant for Korea, don`t know for sure if you can flash a rom with western languages on it. Use Google to find more info.
Look for the imei behind the battery, not the one the phone tell you.
You probably have a hdc clone of the Samsung S5.
Try running this app.
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
If it's running a custom rom the info shown might not be as standard with different bootloader and rom installed.
This will show rom description and build data etc so you can see what's really running. Then Google or xda search for that rom.
Here's mine.....
Also gives imei if it's there.
Sent from my Galaxy S5 running NeatRom 0X1
Rive sud said:
Look for the imei behind the battery, not the one the phone tell you.
You probably have a hdc clone of the Samsung S5.
Click to expand...
Click to collapse
is the same one , no difference . the only think is the fact that my phone don't have 4G .
Anyone else feel the op is over reacting?

check authentic of samsung tab 4

hi
when i want to register my Tab 4 in Samsung website, its say the serial number is invalid.
i bought it from UAE as a new
i checked IMEI in imei.com and it doesn't say the imei number is invalid, but error msg say : We're sorry, but at this moment we can't find required number.
i connect it to Kies, and its look ok, buuuut the battery doesn't charging.
plz, may tab is orignal or faked?
Tab 4 10.1
SM-T351NZWAXSG
Aiman Alrubaiee said:
hi
when i want to register my Tab 4 in Samsung website, its say the serial number is invalid.
i bought it from UAE as a new
i checked IMEI in imei.com and it doesn't say the imei number is invalid, but error msg say : We're sorry, but at this moment we can't find required number.
i connect it to Kies, and its look ok, buuuut the battery doesn't charging.
plz, may tab is orignal or faked?
Tab 4 10.1
SM-T351NZWAXSG
Click to expand...
Click to collapse
Install the program Phone INFO ★ Samsung ★ and you will be happy. https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo

[Q] Baseband Version: Unknown + No Network

Hello guys,
I got a Galaxy Note 4 SM-N910F (Retail Unit) from a friend, I flashed a stock ROM to get rid of the Retail Mode but now I have Baseband Unknown and No Network. Is there a way I can fix this and use the device Normally??
I would really appreciate any help..
Edit 1: The Phone IMEI Number via *06# shows Null Null and under about phone, IMEI Number is also unknown.
masaichris said:
Hello guys,
I got a Galaxy Note 4 SM-N910F (Retail Unit) from a friend, I flashed a stock ROM to get rid of the Retail Mode but now I have Baseband Unknown and No Network. Is there a way I can fix this and use the device Normally??
I would really appreciate any help possible.
Click to expand...
Click to collapse
If you sure you have right firmware for you're Note 4 "910F" flash again with Odin!
Set Odin by default! Tick not RE Partition and so on!
Regards
Sonic76
masaichris said:
Hello guys,
I got a Galaxy Note 4 SM-N910F (Retail Unit) from a friend, I flashed a stock ROM to get rid of the Retail Mode but now I have Baseband Unknown and No Network. Is there a way I can fix this and use the device Normally??
I would really appreciate any help possible.
Click to expand...
Click to collapse
Demo units has different hardware & software.
jdomadia said:
Demo units has different hardware & software.
Click to expand...
Click to collapse
Does that mean it cant be used normally with a SIM Card, just Wifi or is there a way I can get it to work?
masaichris said:
Does that mean it cant be used normally with a SIM Card, just Wifi or is there a way I can get it to work?
Click to expand...
Click to collapse
You have an app "Samsung Retailmode" in your appdrawer?
So open Configuratin Settings in this app, than you have to enter Admin Passwort! Enter 1. Password : 5444
After this disable the factory...... here you need second password! 2. Password : M729Q16K8546
After this check reset and reboot! Hope that helps!?
Regards
Sonic76
sonic76 said:
You have an app "Samsung Retailmode" in your appdrawer?
So open Configuratin Settings in this app, than you have to enter Admin Passwort! Enter 1. Password : 5444
After this disable the factory...... here you need second password! 2. Password : M729Q16K8546
After this check reset and reboot! Hope that helps!?
Regards
Sonic76
Click to expand...
Click to collapse
I already removed the Retail Mode App from the phone and flashed a stock ROM, but I cant get the SIM card to work and access mobile Networks (Baseband Version: Unknown). I would like to fix that and get it working normally, (maybe flashing some different Modem or Mod to enable network access) but I don't know what to flash or how to do it. :crying:
masaichris said:
I already removed the Retail Mode App from the phone and flashed a stock ROM, but I cant get the SIM card to work and access mobile Networks (Baseband Version: Unknown). I would like to fix that and get it working normally, (maybe flashing some different Modem or Mod to enable network access) but I don't know what to flash or how to do it. :crying:
Click to expand...
Click to collapse
I know only the method with Unlock from RetailMode App!
Maybe it works when you flash Retail Firmware/ Install Retail Mode app and try it with the passwords above?
You can download retail mode app from playstore!
if you have a live demo unit you'll never can get it work, so there's no hardware (modem) inside
regards
Sonic76
masaichris said:
I already removed the Retail Mode App from the phone and flashed a stock ROM, but I cant get the SIM card to work and access mobile Networks (Baseband Version: Unknown). I would like to fix that and get it working normally, (maybe flashing some different Modem or Mod to enable network access) but I don't know what to flash or how to do it. :crying:
Click to expand...
Click to collapse
What stock ROM did you use to flash, and what is your device's info?
Can you show the device's info with this Phone INFO ★Samsung★ app?
vndnguyen said:
What stock ROM did you use to flash, and what is your device's info?
Can you show the device's info with this Phone INFO ★Samsung★ app?
Click to expand...
Click to collapse
Modem Hardware (Nothing)
masaichris said:
Modem Hardware (Nothing)
Click to expand...
Click to collapse
I just found out I have exactly the same device = tablet. I'm kind of dissapointed.... ;crying: Can I at least sell it for spare parts? If not I'll just use it as a tablet. I was cheated by the seller. he didn't say anything. Great app btw. will use it from now on...
masaichris said:
Modem Hardware (Nothing)
Click to expand...
Click to collapse
As you can see in the screenshot, there is no info about Modem Board, so I doubt it does not have modem hardware (?).
Can you show me all screenshots from that app? (you can use S Pen to capture screenshot easily).
And also can you show a picture of the back sticker (behind the battery).
Thanks.
Nothing ?
Same thing happened to me too,but before that I had a fully functionaly phone.After I flashed many custom roms ended in bootloop and only a stock rom NEE 5.0.1 works,all other stock rom I flash ends in bootloop.And baseband unknown,imei null,no modem.
I think from Note 3 onwards, samsung has choosen to make separate hardware for its demo devices. In some specific models even the AMOLED panel also is unique and can't be used with other devices. I am currently working with samsung. Earlier we were using these demo devices for personal use and for spare parts. Right now it's good for nothing other than playing games and surfing Internet.

Note 4 region lock - please help

On the pack writeen " american sim card only "
When i put the sim card , it require unlock code
Here is the details of my mobile phone :-
Model Number : Samsung Galaxy Note 4 N910H
Serial Number : Xxxx
IMEI Number : xxxxxx
I don't have us sim card to make a call over 5 minutes to unlock the phone
Anyone know ? I already contact alot of samsung service but they also said : please contact your store or seller.
Please help me
hlcm151 said:
On the pack writeen " american sim card only "
When i put the sim card , it require unlock code
Here is the details of my mobile phone :-
Model Number : Samsung Galaxy Note 4 N910H
I don't have us sim card to make a call over 5 minutes to unlock the phone
Anyone know ? I already contact alot of samsung service but they also said : please contact your store or seller.
Please help me
Click to expand...
Click to collapse
First of all remove your imei from your post it's not safe for u.
jdomadia said:
First of all remove your imei from your post it's not safe for u.
Click to expand...
Click to collapse
Please delete your quote
Thank you

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