Texas Moto X Factory Closing - Moto X General

Thought someone would have mentioned this...
Google's Motorola Mobility handset unit announced Friday it will shutter its North Texas factory by the end of this year, barely a year after it opened with much fanfare as the first smartphone assembly plant in the U.S.
At the time, Google had explained its surprising decision by saying the location would enable it to fulfill customized, built-to-order devices and deliver them anywhere in the U.S. within five days.
But sales of its flagship phone, the Moto X, have been too weak and the costs of running the plant too high to keep operations going, Motorola Mobility spokesman Will Moss said. Singapore-based international contract electronics manufacturer Flextronics Ltd. operates the plant.
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http://news.yahoo.com/motorola-close-texas-smartphone-factory-180309239.html

Why, and what does it have to do with the phone I already have? Not like we can do anything to stop the closure anyway.
Sent from my Moto X

That's unfortunate. Was great to have a phone assembled in the USA.
Sent from my Moto X

Closure of this factory stinks. I guess output does not equal demand. It will be interesting to see if the Moto X +1 can be custom made by the owner, like the Moto X. I would think the factory in Texas would not be closing if that was the case.
I purchased the 2 year Motocare when I got my X and am wondering if I'll be able to get a new custom phone if mine gets damaged and is un- repairable a year down the road from now.

Someone did mention it......Here

As KJ mentioned above, there is already a thread on this. Follow that one for discussion.
Closed.

Related

"Droid X pre-orders Shipping early" ...ummm WHAT?!

According to a handful of websites the Droid X "has been arriving at customer's doorsteps" early
my question is HOW??? There is nowhere to pre-order the Droid X online or on the phone, so how the hell are "customers" receiving them early??
Best Buy you have to physically be in the store to pick up the pre-order as they do not take your address or anything when you pre-order, wtf are they babbling about??
http://nexus404.com/Blog/2010/07/06...d-ahead-of-launch-does-verizon-know-about-it/
http://androidheadlines.com/2010/07/verizon-shipping-motorola-droid-x-early.html
http://www.mobiletechworld.com/2010/07/07/motorola-droid-x-shipping-early/
EDIT- Apparently if you had ordered an Incredible and were told it was backlogged and switched to X, then u get urs early
Dude, you can order them from Verizon stores and have them shipped to you. I also think there was a way to pre order online or by phone.
I am with the first dude. I was really under the impression that Verizon did NOT except any pre-orders, just BB. I have read so many articles and have been in the Verizon store many times. The closest Verizon came to taking pre-orders that I know of is making in store appointments for the 15th or allowing people the already order the incredable to switch.
Actually the early Droid X arriving was a mistake on Verizon customer service system part , has nothing to do with the Droid Incredible, they accidentally shipped out 170 units to customer but they couldn't even activate them until a few days ago where Verizon figured out how to early activate these early bird device b4 the July 15th launch date.
dr154 said:
Actually the early Droid X arriving was a mistake on Verizon customer service system part , has nothing to do with the Droid Incredible, they accidentally shipped out 170 units to customer but they couldn't even activate them until a few days ago where Verizon figured out how to early activate these early bird device b4 the July 15th launch date.
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Ok sorry, i am still not getting it or making my point. Why did verizon ship out any phones to customers if verizon did not take pre-orders? I can see them maybe shipping some out early to stores in error. Pre-orders still had to take place for Verizon to have the addresses to send these phones in error. And all web info indicates that Verizon did not allow or take pre-orders.
microdot said:
Ok sorry, i am still not getting it or making my point. Why did verizon ship out any phones to customers if verizon did not take pre-orders? I can see them maybe shipping some out early to stores in error. Pre-orders still had to take place for Verizon to have the addresses to send these phones in error. And all web info indicates that Verizon did not allow or take pre-orders.
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EXACTLY!!
Why are cutomers getting phones when there was no possible way to "pre-order" staright from verizon????
I went into a corporate store and tried to order and they told me to come back the 15th first come first serve!!
For whatever reason, the 170 people who got their phones first were by a rep that somehow got the order in, or by people who had been waiting for incredibles but changed to the droid.
Or they are just trying to build the buzz for the official launch. Be interesting to see if these early releases are spread out across the country and most of them close to major markets.
rolandroland said:
Or they are just trying to build the buzz for the official launch. Be interesting to see if these early releases are spread out across the country and most of them close to major markets.
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My thoughts exactly...
Went in today and played with it... must say it feels very good in-hand. Buttons were NOT wonky. Screen was gorgeous, and was very thin and light. Did not feel cheap in any way!!!!!! : )
... so excited for thursday!
man, i also cant wait for tomorrow. I luckaly have the day off but i have my 9mo old son with me so i really cant go too early and stand in line for hours. I am really nervous that people will be "camping out" way early and that i will not get my hands on one. I guess i have to mentally prepare to be dissapointed.
I am also wondering if the hype is blown up and if there will really be lines for hours. I guess time will tell. i hope everyone here that wants one and thats is as excited as i am gets one.
According to this you won't have to worry, plenty of supply
http://www.boygeniusreport.com/2010...-sufficient-inventory-for-the-droid-x-launch/

A warning to those thinking about exchanging a Cyber Monday Moto X

EDIT: Despite what the CSR below told me, they do offer exchanges. You can do an 'advance return' where they will put a hold on your CC for the full amount of a new device, give you a code to buy a new one, and release the hold when they receive your old device so you're still only charged the original discounted amount. However, you can not exchange a discounted Moto X for one of the new Bamboo ones (read here)
************
I've been looking into the details on exchanging a custom Moto X and was just told via chat that they do not do true "exchanges". Rather, they just have you return the phone, refund you, and have you buy another. So you wouldn't be able to get an exchanged one with the $150 discount. Here's the transcript.
Desiree: Hi, my name is Desiree. How may I help you?
Me: I have a question about the 14 day exchange policy
Me: I am planning on buying a device tonight with the $150 off promotion
Desiree: I will be more than happy to assist you on this.
Desiree: Go ahead, please.
Me: If I don't like my design and want to exchange it within the 14 day window, will I still be able to get a redesigned device at the discounted price?
Desiree: My apologies, the $150 off promotion will not be applicable to the exchange device,
Me: Ok so then you don't really offer exchanges, just returns?
Desiree: My apologies about this but that is how it works.
Me: ok thank you
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However, Motorola Support's twitter contradicts what this CSR said:
https://twitter.com/MotorolaSupport/status/412766868240220160.
detonation said:
The Moto X exchange policy listed on the site says:
I've been looking into the details on this, and apparently they don't really do a true "exchange". Rather, they just have you return the phone, refund you, and have you buy another. The one re-design mentioned above applies to when you buy it on contract and get a Moto Maker PIN (in that case, you send the phone back and they give you a new PIN rather than a refund). I just confirmed all this in chat:
So if you don't like your design or were hoping to switch it out for a wood one (if they come out in the next 2 weeks), you're going to have to pay full price for the new one.
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Good to know! Just ordered a phone for my brother, hopefully he will not be disappointed with his choices, hahaha.
We here's the real fact if you happen to get a defective one. They do an advance return if you choose it. They are authorize your card just like the nexus exchange after they send you a link to a new build with the same specs (you customize it but it locks in whatever memory config and model you chose before). They then go ahead and build your replacement and ship it. After they receive the return (that they pay to ship back!) They will remove the charge for the new device... Or the authorization. So really, with defects you don't lose out on your deal. I don't know about voluntary returns... But with defects, I'm in the process of it right now and paid the initial order with a coupon.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Updated the OP, it's possible that that CSR was wrong as their twitter states you can exchange it (likely via the method mentioned above). Eitherway, it's annoying their own support can't give consistent answers.
Yeah, I suspect that you can get it exchanged and that their support is either confused or misinformed.
They state that you can exchange your device. Whatever internal process they use for that is not your problem: an exchange is an exchange, and it should result in zero dollars being paid.
binary visions said:
They state that you can exchange your device. Whatever internal process they use for that is not your problem: an exchange is an exchange, and it should result in zero dollars being paid.
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I strongly suspect that since I've unlocked my Tmo bootloader, I'm stuck with no chance of exchange.
Cubfan99 said:
I strongly suspect that since I've unlocked my Tmo bootloader, I'm stuck with no chance of exchange.
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Well, maybe, but that has nothing to do with the Cyber Monday deal - which was the original question.
binary visions said:
Yeah, I suspect that you can get it exchanged and that their support is either confused or misinformed.
They state that you can exchange your device. Whatever internal process they use for that is not your problem: an exchange is an exchange, and it should result in zero dollars being paid.
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They would not do an exchange for me when I had camera issues. I was told their process is to return the unit either for repair or refund, no exchanges.
robjulo said:
They would not do an exchange for me when I had camera issues. I was told their process is to return the unit either for repair or refund, no exchanges.
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What, exactly, does that have to do with exchanging a Motomaker device for a different color?
Motorola explicitly states that they will exchange a device within 14 days for a different color configuration. The point is that it doesn't matter how Motorola looks at an "exchange" - any discounts to the original sale would still apply.
My advice: don't waste your time with the chat reps.
As Jayrod said, they do exchanges. What they do is they send you a new "special pin" through email that lets you re-order on MotoMaker (you input the pin at the end). This can be accomplished without a charge on your CC (they give you two options: advance replacement, or regular replacement).
You can replace OR refund even if it is not defective and if you just don't like the colors and even if you open the factory sealed box.
Well the Moto FAQ on the Bamboo back has answered the question a lot of people have been wondering:
I purchased a Moto X from Moto Maker using the a holiday promotion code. Can I switch it to a Moto X with Bamboo?
If your phone falls within our return period, you can return it for a refund of the original purchase price and re-purchase a Moto X with Bamboo. However, the Holiday discount you received will not apply.
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detonation said:
Well the Moto FAQ on the Bamboo back has answered the question a lot of people have been wondering:
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Yikes... so then, it's $250 more for Bamboo. Your head would have to be made of wood to exchange for the wood phone.
Cubfan99 said:
Yikes... so then, it's $250 more for Bamboo. Your head would have to be made of wood to exchange for the wood phone.
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Pretty much. Maybe if the phone had a Snapdragon 800 and a much better camera I would do it because the phone would be a little more future proof. As it is though, I doubt I'll keep this phone much more than 6 months and definitely not more than a year. As good as the phone is, there is plenty of room for improvement and if I was paying $250 for wood, I wouldn't want the phone to become outdated as quickly as this might.
gtg465x said:
Pretty much. Maybe if the phone had a Snapdragon 800 and a much better camera I would do it because the phone would be a little more future proof. As it is though, I doubt I'll keep this phone much more than 6 months and definitely not more than a year. As good as the phone is, there is plenty of room for improvement and if I was paying $250 for wood, I wouldn't want the phone to become outdated as quickly as this might.
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I agree.
If this phone had the latest and greatest then I can see shelling out that much for a Bamboo back. The Snapdragon 800 should last you a long time into the future. It's too expensive for me is all I'll say. Someone out there will definitely want a phone with a natural back even at the price it commands. I'm sure the process to make these type of backs was very complicated, but it would had made sense to have these out from release date. Hopefully the next version of this phone isn't too far off. The concept of it is really awesome and even with now mid range specs the experience is truly amazing.
I don't see the Moto's X specs being a hindrance to moving forward to next year. Slow down? Maybe a bit, but not too much as to say you will want to scrap it right away. After all the X8 chip is something done right.
RenSoAbrupt said:
I don't see the Moto's X specs being a hindrance to moving forward to next year. Slow down? Maybe a bit, but not too much as to say you will want to scrap it right away. After all the X8 chip is something done right.
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I agree!
I think everyone is needlessly scared about the specs on this device. I just purchased a Moto X and have been using it for 2 weeks now, and have seen no reason to believe it will be out of date before the 1 year mark of my ownership. You really cannot compare the Moto X to other smartphones out right now. It's doing at least two things that no other phone is doing (touchless control, always listening and the active notifications), and it was built with those features in mind. That "crappy" 720p AMOLED screen is such that it is because if you went with a 1080p AMOLED or LCD screen, it would blow through your battery. The "slow" dual core processor runs the OS just fine, and the other CPUs handle the special features instead of the main CPU. Have naysayers actually used the Moto X and compared it to the Nexus 5 (arguable the best comparison of KitKat vs KitKat)? I have. I see absolutely NO performance difference between the Moto X and the Nexus 5, based on things I actually do day-to-day (none of these silly numbers only benchmarks that don't really give you a real representation of how the phone will perform for you).
From a financial perspective, maybe at this point, sure - be skeptical about if it's worth the money to get one, or just wait until September to purchase the next iteration. Then again, if you wait even longer, something even better will be out.
Not being made of money, I have started just purchasing the device that I think is the best device available to me at the time and sticking with it for a year (or longer, if it keeps performing well, and nothing else at that time interests me). Any "flagship" device that you purchase right this minute should last you one year just fine, even if it's already 6 months old. The Moto X should perform just fine until at least next October when we can start thinking about the next big update to Android.
Anyone had luck getting them to do an advance exchange on a dev edition?
laur3n.newm4n said:
I agree!
I think everyone is needlessly scared about the specs on this device. I just purchased a Moto X and have been using it for 2 weeks now, and have seen no reason to believe it will be out of date before the 1 year mark of my ownership. You really cannot compare the Moto X to other smartphones out right now. It's doing at least two things that no other phone is doing (touchless control, always listening and the active notifications), and it was built with those features in mind. That "crappy" 720p AMOLED screen is such that it is because if you went with a 1080p AMOLED or LCD screen, it would blow through your battery. The "slow" dual core processor runs the OS just fine, and the other CPUs handle the special features instead of the main CPU. Have naysayers actually used the Moto X and compared it to the Nexus 5 (arguable the best comparison of KitKat vs KitKat)? I have. I see absolutely NO performance difference between the Moto X and the Nexus 5, based on things I actually do day-to-day (none of these silly numbers only benchmarks that don't really give you a real representation of how the phone will perform for you).
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Very well stated and I agree. I have been bouncing around all of the flagships of late (N5, G2, HTC One) and finally landed on X. I am surprised at how peppy it is and do not notice any difference in performance next to the N5. Now I don't game at all on my phones but for everyday use the X is fantastic. I like the features and the fact that I can be rooted and still under warranty. Also I love that I don't have to obsess over roms like I was on the N5 and HTC One. Go Moto!!!! Obey Google Now!
How long does it take them to refund you after you send it back?
Sent from my XT1053 using XDA Premium 4 mobile app
sankyou said:
Very well stated and I agree. I have been bouncing around all of the flagships of late (N5, G2, HTC One) and finally landed on X. I am surprised at how peppy it is and do not notice any difference in performance next to the N5. Now I don't game at all on my phones but for everyday use the X is fantastic. I like the features and the fact that I can be rooted and still under warranty. Also I love that I don't have to obsess over roms like I was on the N5 and HTC One. Go Moto!!!! Obey Google Now!
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I was SO READY for a device that just WORKED. One that I didn't feel obligated to unlock, root, and flash a ROM every other weekend to keep it updated with the developer's bug fixes, because it lacked features I wanted or had a terrible OEM skin on it. I haven't even considered rooting my Moto X. Finally, a device from a manufacturer with a UI that's just barely kissed by OEM features, and features that are actually relevant. Coupled with the fact that Motorola usually has the best radios? I'm sold on "good guy Moto" again.

Asurion Replacing 1st gen moto x with new 2014

so both me and my brother have gotten new 2014 Moto X's from asurion as replacements for our OG ones. Asurion says the first gen moto x has been discontinued. You can also get your custom one replaced if you have them transfer you to the in store replacement/corporate services department. these guys are the only ones that can order brand new custom moto x's from motorola. you heard right, not a refurb, a new phone made to order. they use the moto maker site.
i was able to grab a new leather version and my brother got a wood version. $100 deductible and a brand new upgrade
Legacystar said:
so both me and my brother have gotten new 2014 Moto X's from asurion as replacements for our OG ones. Asurion says the first gen moto x has been discontinued. You can also get your custom one replaced if you have them transfer you to the in store replacement/corporate services department. these guys are the only ones that can order brand new custom moto x's from motorola. you heard right, not a refurb, a new phone made to order. they use the moto maker site.
i was able to grab a new leather version and my brother got a wood version. $100 deductible and a brand new upgrade
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Like a brand new 2013 moto x, or just a 2014 one?
kdog350 said:
Like a brand new 2013 moto x, or just a 2014 one?
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the new gen 2 moto x. the bigger better one.
How did you go about making this happen? My 2013 is starting to crop up some issues, so if I can get a replacement (upgrade), I'd love to.
well if you have asurion as your insurance then it's easy. fist you gotta "lose" or "break" your phone. then call asurion on the phone, start a claim and they should inform you that your device is no longer made and that you will be getting a gen 2 moto x in black or white. if you had a custom moto x from last year, then there is an extra step you need to do to get a custom one. request to speak to the in store replacement/ corporate services department. this step is a pain because the people on the front line have little knowledge, but just get them to transfer you to them and they are much more helpful.
I predict a high insurance fraud activity level coming. ?
definitely not encouraging fraud. i've never used my insurance in 6 years.
Legacystar said:
fist you gotta "lose" or "break" your phone.
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Legacystar said:
definitely not encouraging fraud.
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Your wording here is contradictory.
I'm not a fan of doing things the wrong way. I hope that people don't commit insurance fraud over this. The main takeaway that people should get from your posts is that, should their custom Moto X need replacement via insurance, the customer should ask to be redirected to a specific line to get a Moto Maker replacement as opposed to just a black or white model.
Good thing I'm not wasting money on insurance, I'd be mad if they sent me a 2014 Moto X.
Sent from my XT1060 using XDA Free mobile app
Having owned the 2013 moto x since November of last year and just buying the 2014 X, I'd rather keep my 2013 over the new one. So tomorrow I'm returning the new one.
Sent from my Moto X
REDFOCZ said:
Having owned the 2013 moto x since November of last year and just buying the 2014 X, I'd rather keep my 2013 over the new one. So tomorrow I'm returning the new one.
Sent from my Moto X
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Just curious, what don't you like about it?
Sent from my XT1060
rocketsaucev2 said:
Just curious, what don't you like about it?
Sent from my XT1060
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Honestly, just the size of the phone and the feel in hand compared to the original one.
Sent from my Moto X
REDFOCZ said:
Honestly, just the size of the phone and the feel in hand compared to the original one.
Sent from my Moto X
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I've been wresting with upgrading to a larger phone and played with a new moto X in a Verizon store but it's hard to get a good feel with that security thing stuck on the back, and I felt the dimple was weird compared to the original
Sent from my XT1060
It was the same thing for me, I ended up pulling the trigger and got the phone. But I don't like the larger foot print off the device.
Sent from my Moto X
I'm loving the new one. It has a gorgeous screen, I still like the size of the old one but honestly the 2013 model is getting sluggish. The new one is the fastest phone I've ever used, its incredible
oh this is great, i just cracked my screen 2 days ago at work. I just got off the phone with them and they said i was getting the 2nd Gen Moto X. I was very surprised when the lady told me that. She asked for the colors my current Moto x(2013) was and she just replicated it to the new one. I don't mind a newer model, just hope the larger size doesn't turn me away.
savini72 said:
oh this is great, i just cracked my screen 2 days ago at work. I just got off the phone with them and they said i was getting the 2nd Gen Moto X. I was very surprised when the lady told me that. She asked for the colors my current Moto x(2013) was and she just replicated it to the new one. I don't mind a newer model, just hope the larger size doesn't turn me away.
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Did you have to speak to the corporate services department
Legacystar said:
Did you have to speak to the corporate services department
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I believe so. I got transferred once because it was the motomaker X and not the black or white one. The told me that they discontinued the OG and were giving me the 2 gen instead.
Only thing that i didn't like is that the Asurion people gave me a order # , but motorola cannot connect it to my gmail account. so to get the tracking info, I have to do a chat or call them. Asurion told me it would be delivered Nov. 2nd and motorola is telling me 2-4 weeks...
Edit: okay so i was jsut on the phone with motorola to see if i could get a tracking # just because. they were not allowed to provide me with any information because Asurion is the one who purchases the phone and send it to you. The said they had my Name for the order and my address correct and that the phone would be sent to ME, but they could not provide me with anything other than that. No time frame other than "Before 4 weeks" and he couldnt tell em anything else becasue Asurion is the billing address/name just and FYI
savini72 said:
I believe so. I got transferred once because it was the motomaker X and not the black or white one. The told me that they discontinued the OG and were giving me the 2 gen instead.
Only thing that i didn't like is that the Asurion people gave me a order # , but motorola cannot connect it to my gmail account. so to get the tracking info, I have to do a chat or call them. Asurion told me it would be delivered Nov. 2nd and motorola is telling me 2-4 weeks...
Edit: okay so i was jsut on the phone with motorola to see if i could get a tracking # just because. they were not allowed to provide me with any information because Asurion is the one who purchases the phone and send it to you. The said they had my Name for the order and my address correct and that the phone would be sent to ME, but they could not provide me with anything other than that. No time frame other than "Before 4 weeks" and he couldnt tell em anything else becasue Asurion is the billing address/name just and FYI
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My brother was able to get the tracking number by simply giving the rep on the online chat the order number. May just keep trying till you get someone thats helpful. Did you get a 32gb? I've hears Motorola is having delays with 32gb.
Legacystar said:
My brother was able to get the tracking number by simply giving the rep on the online chat the order number. May just keep trying till you get someone thats helpful. Did you get a 32gb? I've hears Motorola is having delays with 32gb.
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the online chat guy told me that he didnt have the option to give me a order #, and yeah a 32 gb. i asked for it to be shipped sooner than later because i will be away and dont want it sitting on my front porch or somewhere

Wow....Early Christmas Gift from Motorola!

I had a nice unexpected surprise this week.
I've using an unlocked Moto G (16 gig) on AT&T for awhile. Started to have problems with the earpiece. Did an advance exchange for another Moto G. Received the Moto G, but come to find out the replacement was not unlocked.
After 2-3 different calls to try to figure out the situation, I received a call from another person in advance exchange. This is a true story, but he said because of the hassle and amount of calls I had to go through, they were shipping me the 2013 32 gig developer edition. I never asked, requested, or even got upset trying to initial just to get them to ship the correct Moto G. Showed up today brand new sealed in the box.
Anyway, pleasantly surprised and now need to snoop around the forums on case recommendations. They sent the white background/black front.
Congrats. The dev version only come in one color, black front and white back as you state.
sent via tapatalk
While I don't mean to sound harsh, this is the Moto X subforum so, why are you posting about the Moto G here? I read that post thinking that because of the hassles you had with Motorola customer service they sent you the 32GB Dev Edition of the Moto X, but... now I don't have any clue whatsoever exactly what you got.
I don't think there exists a 32GB Moto G Developer Edition.
br0adband said:
While I don't mean to sound harsh, this is the Moto X subforum so, why are you posting about the Moto G here? I read that post thinking that because of the hassles you had with Motorola customer service they sent you the 32GB Dev Edition of the Moto X, but... now I don't have any clue whatsoever exactly what you got.
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They sent a Moto X developer edition.
Mods: please close the thread as it appears this should not have been posted here.
Same thing happened to us!
I bought a brand new Moto G ( previous edition) for my dad and after a few days the sim card slot somehow got messed up and wasn't reading the card. So we called, it was covered under warranty and we gave our info for advanced exchange. When we received the package in the mail it turned out to be a Moto X Dev edition.. I was shocked and called them to make sure it wasn't a mistake. ( I didn't want them to charge me extra for it) . Turns out it wasn't a mistake but they just decided to be nice? Not sure why exactly.. Maybe they have extra DEs sitting around or something, or they want to clear inventory. Anyways my dad and I are both happy campers and their excellent customer service has made us customers for life!
Moto has great support. They really take care of people.
Seems like a fitting place to me.
I just purchased this same dev edition model and I am eagerly waiting for it to arrive!
My custom moto x had a ring around the front camera get loose. I was eventually told (after I sent Motorola the phone) that they were unable to make me the same phone and upgraded me to the pure edition 2nd gen.
Moto has the best customer service from what I experienced. ( I have own samsung. lg, htc , etc, all went through RMA before).
Last time my Droid Razr Maxx broke and could not read sim (UICC card). they just gave me an MOTO X developer Edition. ( back in April). I call and offer to paid more to get customization. They just offer me a custom moto x unlock/t-mobile for not extra cost at all!
I could not be more happier. And I convinced my friends and family to try Moto X.
HTC is very quick in RMA but since moto offer me an free moto x, I could only vote for them
Moto is a great company. But I'm afraid what the future holds now that lenovo has bought them. I think lenovo already closed the US plant where they made custom motomaker phones and outsourced those jobs overseas.
Not to downplay moto's kindness.... But watching ebay it seems people have been clearing warehouses of dev editions lately.
I would imagine that it being a dev edition, at this point they are just trying to figure out what to do with the remaining units... Regular moto x carriers will take and give out for free/pennies until remaining stock is gone... But I bet demand for the developer units has dried up SIGNIFICANTLY now that its an old model of what was already a nich phone to begin with.
Nice unexpected upgrade though. Nice to see companies taking care of customers rather then just performing the minimum expectations..
iFalcon said:
I had a nice unexpected surprise this week.
I've using an unlocked Moto G (16 gig) on AT&T for awhile. Started to have problems with the earpiece. Did an advance exchange for another Moto G. Received the Moto G, but come to find out the replacement was not unlocked.
After 2-3 different calls to try to figure out the situation, I received a call from another person in advance exchange. This is a true story, but he said because of the hassle and amount of calls I had to go through, they were shipping me the 2013 32 gig developer edition. I never asked, requested, or even got upset trying to initial just to get them to ship the correct Moto G. Showed up today brand new sealed in the box.
Anyway, pleasantly surprised and now need to snoop around the forums on case recommendations. They sent the white background/black front.
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Why trade a Moto X for a Moto G?
jellybean411 said:
Why trade a Moto X for a Moto G?
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I'm guessing they still have a lot of stock of Moto X 2013.
laofan said:
Moto has the best customer service from what I experienced. ( I have own samsung. lg, htc , etc, all went through RMA before).
Last time my Droid Razr Maxx broke and could not read sim (UICC card). they just gave me an MOTO X developer Edition. ( back in April). I call and offer to paid more to get customization. They just offer me a custom moto x unlock/t-mobile for not extra cost at all!
I could not be more happier. And I convinced my friends and family to try Moto X.
HTC is very quick in RMA but since moto offer me an free moto x, I could only vote for them
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May I ask why did you have to RMA all of your previous phones?
I've never had to RMA any of my phones, and I've had several
soopervoo said:
May I ask why did you have to RMA all of your previous phones?
I've never had to RMA any of my phones, and I've had several
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I owned a lot of phones before ( yes , I am a phone-junk). Some are good, some have issues. It just happens. For those which have issues and still under warranty, I would have them RMA.
That is why I have experienced RMA from Samsung, HTC, LG , and moto.
Not all my phones went through RMA, only a few. But I do know all major phone maker RMA procedures
This is why I won't be able to switch to another brand in the foreseeable future, Motorola tries to show they care. My first Android device was an Xperia X10, which was damaged not a month after I bought it (a known device issue) but Sony wouldn't hold up their warranty and left me scorned forever at them. Never again Sony. And now, Motorola has restored my faith in any company, I just love my Moto X.

Nexus 6 - Trash Or Treasure

The end of Motorola has been announced.
Will the Nexus 6 become a prized possession, reminiscent of Motorola's accomplishments? Or maybe it will be forgotten, collecting dust alongside other phones that fell victim to the expansive mobile industry.
For me personally, the Nexus 6 is perhaps the best Motorola phone made. Call it nostalgia, but I will always love my n6. Goodbye Motorola, and thanks for the memories.
Sent from my Nexus 6 using Tapatalk
Didnt know about the announcement but me an motorola go way back. People didn't even know what smartphone was back in the day (aside from tech people of course) and i was rocking Motorola mp200 windows smartphone edition, one of the best phones made. This is a sad day.
Sent from my Nexus 6 using Tapatalk
So all products of Motorola are going away? It says they are still keeping the branding which makes it sound like they are removing the official name but still making the products under Levano
Lenovo isn't really ending Motorola Mobility. They are rebranding some phones like the Moto X and the budget devices will become Lenovo vibe phones.
Sent from my Nexus 6 using Tapatalk
Treasure.
I bought this stuff recently.
And I'm sure it's worth for 200$ disregarding its low quality.
Not worried about it. They are still keeping the Moto name though.
What`s in a name?
I don't see anything special with Nexus 6 except motorola's collabration with Google. Otherwise It is just a beefed up moto x. There were devices made and engineered by motorola once in a time and that era ended with the Droid Razr.
dryfy said:
The end of Motorola has been announced.
Will the Nexus 6 become a prized possession, reminiscent of Motorola's accomplishments? Or maybe it will be forgotten, collecting dust alongside other phones that fell victim to the expansive mobile industry.
For me personally, the Nexus 6 is perhaps the best Motorola phone made. Call it nostalgia, but I will always love my n6. Goodbye Motorola, and thanks for the memories.
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Either you misread the article you read on it, or the author of that article misread the press release from Lenovo.
What is happening, is they are redefining the Motorola BRAND as exclusively premium, and merging all of the non-premium offerings in with Lenovo.
In other words, Lenovo = low/mid tier products, Motorola = high.
This move is to prevent product duplication. There is no point in having a high-end motorola competing with a high-end lenovo and a low end motorola competing with a low end lenovo.
Nexus 6 is a premium device, and a similar product would still carry the Motorola branding. So for us, nothing to see here.
TREASURE
Nexus 6 on sale for $249-$299
AMAZON.com running brand new 32G and 64G Nexus 6 sale again, until February 1st.
doitright said:
Either you misread the article you read on it, or the author of that article misread the press release from Lenovo.
What is happening, is they are redefining the Motorola BRAND as exclusively premium, and merging all of the non-premium offerings in with Lenovo.
In other words, Lenovo = low/mid tier products, Motorola = high.
This move is to prevent product duplication. There is no point in having a high-end motorola competing with a high-end lenovo and a low end motorola competing with a low end lenovo.
Nexus 6 is a premium device, and a similar product would still carry the Motorola branding. So for us, nothing to see here.
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The thing that sucks is that they actually aren't using the full name "Motorola". The products will be just "MOTO" and they're keeping the "M" logo. You're right about the plan though:
Lenovo, which bought Motorola Mobility from Google in 2014, is unifying its two phone businesses under the Lenovo name. It's going to use Motorola's Moto brand for high-end products and its homegrown Vibe brand for budget devices. The Motorola name isn't completely gone. It will live on from a corporate perspective as a division of the Chinese consumer-electronics giant, said Motorola Chief Operating Officer Rick Osterloh... his business group will soon take over all mobile operations at Lenovo. This means bringing Vibe phones into markets where Moto exists, and vice versa.
In markets where the Lenovo name is strong, the company intends to introduce the Moto line as an upscale product.
- CNet
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Dusty Rhodes said:
The thing that sucks is that they actually aren't using the full name "Motorola". The products will be just "MOTO" and they're keeping the "M" logo. You're right about the plan though:
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I wasn't aware of that aspect of it.
Well, what else could you expect from China?
Treasure
Trash for sure. The Motorola Nexus 6 is the biggest piece of junk garbage phone I've ever owned. I take my phone out to take a photo of something and I'm waiting for the camera app to open so I can take the photo, my wife takes her iPhone out and takes the photo before my Nexus 6 will respond. I'm on my 2nd Nexus 6 and about to ask for another RMA because of the garbled/distorted notification sounds issue that so many others have. What really pisses me off is that I used to enjoy flashing custom ROMs and all that fun stuff - now I stick to only the Google images or Android N previews and I'm afraid to root the phone because it's so damned buggy. This phone undoubtedly has been the worst android phone experience I've had. I used to love flashing the custom ROMs and having all the new features - now I just want a phone that I can reliably use. I can't wait for my 2 year contract with Project Fi to end so I can get a different phone.
Treasure...love my N6.
Treasure. Though it was a toss-up between the Nexus 6 and the Moto X Pure 2015, the Nexus won out. My roommate got the Pure.
Treasure of course .
Definitely treasure. I've had my N6 since December and couldn't be happier. Huge screen, good build quality, wireless and turbo charging, excellent front speakers, great battery life (6+ hrs SOT) good enough camera and lots of custom ROMs.
Treasure of course. I have been using it for 3 months and it's the best Android I have ever owned. And i have not experienced any lags or hiccups whatsoever. Everything is smooth, battery timing is great. Couldn't be happier.

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