Rogers Note 3 Camera and Gallery lost functioning? - Galaxy Note 3 Q&A, Help & Troubleshooting

Hey all long time reader first time poster. I have recently run into a rather cumbersome issue when dealing with my Rooted Rogers Galaxy Note 3 running 4.3, What seems to be the issue is that when i try to open Gallery it will freeze up and crash, The second is that trying to open up Camera, will 9/10 Bring up the camera buttons, but the view finder will show an image of my home screen. If able to connect the the Camera the UI doesnt respond either.
I have done many things to try and fix this going as far as
Deleting the Data and Caches of Gallery, Camera, and Media Storage ( to no avail)
Multiple Reboots ( To No Avail)
Hours of searching here and on google ( to no avail)
So now i come to you guys, in effort to hopefully understand why this is going on.
The only other question i have is would updgrading to 4.4 possibly break it out of its issues?
Thanks in advance :3

Related

Camera keeps failing

I am not a power user like you guys, just a basic user so no roms or anything is installed other than nova launcher.
symptoms:
1)the regular back camera will work fine and take pics normally
2)if i try to switch to the front facing camera i get something like "camera failed" and it will freeze up and exit etc.
3)if i try to switch to video mode with the regular back camera the same thing happens.
4)both times i will have to clear cache through the system settings to get the regular back camera to start working again.
i have tried clearing cache through the system settings and also in the start up menu when you hold volume up+power+home button.
after those didn't work i even tried a factory reset which made me lose all my calender appointments and to do tasks even though i used app backup and restore
nothing has worked to fix this, what can i try next?
also, i think i got a lemon with this phone because most people really like this phone but my experience with it has been horrible. the thing has been laggy and buggy and things just stop working randomly including the ambient light sensor. i wish i could somehow trade this phone in for either a new one of these or something else.
GAH!! im sitting here updating my phone and its hot as hell. this thing frequently overheats. I never had any problems like this with the s1
fupamobile said:
I am not a power user like you guys, just a basic user so no roms or anything is installed other than nova launcher.
symptoms:
1)the regular back camera will work fine and take pics normally
2)if i try to switch to the front facing camera i get something like "camera failed" and it will freeze up and exit etc.
3)if i try to switch to video mode with the regular back camera the same thing happens.
4)both times i will have to clear cache through the system settings to get the regular back camera to start working again.
i have tried clearing cache through the system settings and also in the start up menu when you hold volume up+power+home button.
after those didn't work i even tried a factory reset which made me lose all my calender appointments and to do tasks even though i used app backup and restore
nothing has worked to fix this, what can i try next?
also, i think i got a lemon with this phone because most people really like this phone but my experience with it has been horrible. the thing has been laggy and buggy and things just stop working randomly including the ambient light sensor. i wish i could somehow trade this phone in for either a new one of these or something else.
GAH!! im sitting here updating my phone and its hot as hell. this thing frequently overheats. I never had any problems like this with the s1
Click to expand...
Click to collapse
The S4 always has an overheating issue when using it constantly depending on what you are doing, especially when charging it and using it at the same time. Google results came up with multiple 'solutions' for it, including multiple restarts, replacing the camera module, etc.
Has your phone ever been repaired? And have you tried using a new camera application?
Skyrider said:
The S4 always has an overheating issue when using it constantly depending on what you are doing, especially when charging it and using it at the same time. Google results came up with multiple 'solutions' for it, including multiple restarts, replacing the camera module, etc.
Has your phone ever been repaired? And have you tried using a new camera application?
Click to expand...
Click to collapse
it has never been repaired. i get the same results when i use snapchat.
what is involved with replacing the module?
fupamobile said:
it has never been repaired. i get the same results when i use snapchat.
what is involved with replacing the module?
Click to expand...
Click to collapse
Search Camera module on google. You'll see it's the camera hardware inside the phone. How old is the phone?
Skyrider said:
Search Camera module on google. You'll see it's the camera hardware inside the phone. How old is the phone?
Click to expand...
Click to collapse
not old at all. i think less than a year
you Should try a custom ROM, I also had this camera problems with the stock rom and it was gona as soon as i switched to a custom rom.

[Q] Touchscreen becomes completely unusable when opening camera?

Hi!
I'm absolutely new here (and to Android and everything about it) and i've only made a couple of posts in the noob thread. I felt like this should be a thread of its own due to its abnormality.
I've only very recently rooted my phone (i9505, 4.4.2) a couple of hours ago using the towelroot method. I have not flashed any custom ROM yet however I do have some Xposed Modules installed.
i've only run across some problems like repetitive rebooting (fixed) and faster battery drain (hopefully fixed by tomorrow).
However, I have one problem that doesn't seem to have any solution whatsoever anywhere in the internet; it wasn't even mentioned once.
Whenever I open the stock camera app, the touch screen becomes completely useless. I cannot touch anything; the settings, shutter, view finder to focus, absolutely nothing. The camera itself is not broken, I can still take pictures with the volume rockers. Also, I know not the entire screen is broken because one of the modules I have installed is SwipeBack, which lets me swipe from a corner and it goes back and it still works perfectly fine.
I've tried rebooting the phone and force stopping the camera but nothing has worked.
The only suspicious thing I've done is backup and uninstall all the KNOX apps, which should be no surprise.
Now I'm not particularly bothered by this as I barely use the stock camera app anyway, or any camera app besides Snapchat. I don't use my phone for taking pictures much, but it still is quite annoying.
Is there any sort of fix to this?
Thank you very much in advance!

Turbo camera issues have me stumped...

When taking pictures with the stock Motorola xamera app, I have a miserable time finding the shot. First I try to swipe to the left so the last image photographed comes onto the screen. THAT works, but then the screen freezes and I can't get out of it until I use the capacitive button to go back to the home screen. Then, when I go into the gallery to see the picture I just took, it is gone-like it was never there. However, occasionally some (not all) of these disappeared pix show up in the gallery hours later. I've tried deleting the app and then re-installing it, but it just doesnt seem to work correctly. Its the only thing about the Turbo which makes me want to throw it onto a nearby set of traintracks. Anyone else have the same issues or know what to do about it?
First off, I assume you mean camera (not xamera. correct me if I'm wrong). Second off, you shouldn't be able to uninstall it. If you installed updates for it via Google play then it might be a hardware problem. I would do a factory reset, and if it still doesn't work get it replaced. I don't know the details of the warranty, but from what I have heard it's quite extensive.
Thanks very much. And yes I meant camera....I guess I am mistaken-I didnt uninstall the entire camera app, just the updates to it. Still happening, but perhaps any bugs in the app might be fixed by the Lollipop update?
Lollipop isn't coming before February, and knowing Verizon I wouldn't bet on 2016 coming second

Camera Problem: autofocus reacts only after longer rest

Got a new Note 4 SM-N910C after I replaced my old, as it had display issues (same model). Old and new phone are running 5.0.1., both are rooted. I restored all apps and data from the old phone on the new via Titanium-Backup.
When I open the carema app, or ANY other camera app on the new phone, it won't focus for approximateli 10-15 seconds - afterwards autofocus works snappy and accurately. When I close the camera app and reopen it, sometimes the autofocus reacts immediately, sometimes I have to wait again. After a longer period in which i did not use the camera, the initial lag always occurs.
Same issue when I use the test mode (#0# - Mega cam). In compairison the old model always works perfectly!
Resetting the camera app does not fix the issue. "Shaking" the phone does not fix the issue.
Does anyone know that issue, does anyone hab a suggestion how to solve the problem. I don't know whether this is a hardware (stuck af-motor??) or a software problem.
I thank you for every answer and suggestion in advance.
Are you on the stock ROM now?
Yes, everythin is stock.. just rooted via CF autoroot..
Did you have this problem before you rooted the device?
pimpl said:
Got a new Note 4 SM-N910C after I replaced my old, as it had display issues (same model). Old and new phone are running 5.0.1., both are rooted. I restored all apps and data from the old phone on the new via Titanium-Backup.
When I open the carema app, or ANY other camera app on the new phone, it won't focus for approximateli 10-15 seconds - afterwards autofocus works snappy and accurately. When I close the camera app and reopen it, sometimes the autofocus reacts immediately, sometimes I have to wait again. After a longer period in which i did not use the camera, the initial lag always occurs.
Same issue when I use the test mode (#0# - Mega cam). In compairison the old model always works perfectly!
Resetting the camera app does not fix the issue. "Shaking" the phone does not fix the issue.
Does anyone know that issue, does anyone hab a suggestion how to solve the problem. I don't know whether this is a hardware (stuck af-motor??) or a software problem.
I thank you for every answer and suggestion in advance.
Click to expand...
Click to collapse
It's a hardware problem, the camera lens abit loose. Some tried shaking it but only a temporary fix. Bring it to Samsung Service Centre for repair (if still have warranty). Mine had that problem and was fixed by Samsung.
Update:
I restored the device's factory settings, i.e. Recovery - Full Wipe, and flashed the Lollipop 5.0.1. stock rom via Odin. I did not not restore the camera app usting Titanium Backup.
The error still exists. Shaking the device causes no improvement at all and there are no strange noises during focusing detectable. I suspect that it is therefore definitely not a hardware failure.
.. Once again the error description:
If I do not use the camera for some minutes and open any camera app (e.g. native app, instagram, PS-express, whatsapp, Google Kamera, camera pro and also in the test mode (# 0 # - Mega Cam)) the picture is totally blurry and the focus seems to stay in the macro focus. When I try to set the focus point by touching the screen, the focus indicator appears but the focus does not change for approximately 10 seconds (again, in all camera modes and camera apps). After this "initial lag" the camera works perfectly fine. When I close my camera and open it after a short time, it focuses immediately. When I close my camera and open it after a longer time, initial lag occurs again.
This is extremely annoying.
I suspect that the system deactivates the camera ("deep sleep") so when opening the camera a full "initialization" (i.e. error checking, etc.??) is done every time. According to the Application Manager however, the camera app is active and uses the system's Ram when the lag occurs!
Can anyone - under 5.0.1. - confirm this behavior?
Again, I am very grateful for any kind of help and suggestions!
How difficult is replacing the camera? Is it simple?

Anyone having issues with the gallery after August update?

Hi everyone. I am from India. After the recent BPH7 update i am having lots of issues with the new gallery.
It just freezes at least 4 to 5 times a day. I have to restart my phone to solve it. Infact today its freezed wveytime i tried to open it.
I had clicked some lovely pics 3 days ago. However when i tried to see them on my gallery, I just couldnt see the clarity after zooming in. They all are blurred. Earlier they werent.
Any solutions? Hard reset seems the only solution .
Any response? The gallery invariably freezes everytime i open it.
I had that issue but a quick reboot fixed it for me.
I'm on complete stock with the EU Exynos version if that's relevant.
Suggestion: try taking your memory card out and see if you can see any photos stored on your internal storage; this would help you eliminate the possibility of it being a slow/faulty memory card however unlikely that is.
However, if you have the same issue, I'd recommend a hard reset as that usually does the trick.
Try connecting it to Samsung Smart Switch or whatever their PC companion program is called now, back everything up of course.
Good luck buddy!

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