[Q] Data recovery on internal memory possible at all? - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Hey andriod experts,
I've spent the good part of an entire day now researching data recovery and the galaxy note 3 and posting in some droid forums, but my issue is a little more complex than many seem to be able to comprehend. I also learned that there are websites setup just for the sole purpose of directing you to download and then pay for data recovery programs, none of which solve my problem --- all of which take over nearly all goolge search results when researching this issue.
FYI: Note 3 SM-N900V - Verizon
Android 4.4.2
not rooted
my phone began acting up and I did a factory reset on it, not realizing many of my photos were being stored on the internal storage as opposed to the removable SD card.
Im familiar with being able to run recovery programs on SD cards, removable storage, and even hard drives, so I figured it would not be a problem to run a program on the phone. However, when attached to a USB, my computer only recognizes the phone as a portable media device and will not assign it a drive letter.
After doing some research, I tried to enter developer mode and enabled USB debugging mode -- which some websites hinted that would solve the problem and my computer would recognize the phone as a drive, but still, no luck.
I even tried to root my phone using Kingo -- but that proved to fail after what appears to be because my OS updated to 4.2.2. on its own before I rooted and that apparently causes some issue with Kingo.- -- so it looks like I'm stuck on that path.
I then contacted Samsung, thinking I'd get help from someone who knew what they were doing, but my questions flew far above my customer service rep's head.
searching the net proves useless because it is so over saturated with spammy websites designed to get you to download and purchase recovery programs.... none of which work for the Note 3 given the fact that they need to be able to see a drive.
Does anyone have any idea of a work-around, and if there is any way I can try to recover the photos?
Thanks so much!
-James

Your media files should have remained intact which is weird.
I assume you are positive that you didn't have any of the picture backup options setup that you may have not realized? For example all mine go to Dropbox and G+ every time I hit wifi.
Being very familiar with recovery on computers but never trying this on a phone I would try and search for things like the app wifi explorer and maybe if your lucky it can see ./trash or something. I would be shocked if you could mount the phone and do a true recovery program.
I will search and try to help as well as I feel your pain .

fletch33 said:
Your media files should have remained intact which is weird.
I assume you are positive that you didn't have any of the picture backup options setup that you may have not realized? For example all mine go to Dropbox and G+ every time I hit wifi.
Being very familiar with recovery on computers but never trying this on a phone I would try and search for things like the app wifi explorer and maybe if your lucky it can see ./trash or something. I would be shocked if you could mount the phone and do a true recovery program.
I will search and try to help as well as I feel your pain .
Click to expand...
Click to collapse
Yes, the pictures in question were actually all taken and saved to internal storage because they were taken with the snapchat app as opposed to the camera app -- my camera app does indeed auto-backup to g+.
Hell, I'd even be willing to take the phone apart and rig up some fancy wiring with a card reader if I knew it would get access to the storage as a drive. -- just assumed snapchat was saving things to the SD card. -- Will try to search the phone, but from my understanding doing a factory reset essentially formats that partition of the internal storage.... no?
-J

Yeah factory reset wipes app data and keeps media data.
Poor choice on snapchat to store stuff like that. Honestly though I only know snapchat by name and have never seen it.

i may have found something for you right HERE on XDA.
hope it works

Related

MT3G Help plz?

Ok so my gf owns a my touch 3G and she's complaining of the following problems.
Swype runs responds slow
pictures don't always load and camera says to load sd card before taking pictures but when I use her sd card in my phone it works fine. I think it's the memory card reader but then again with those problems it sounds like the whole phone. I have already called and customer service wants to do a warranty repair but they are not smart at all.
A hard reset fixed this for a few days but now it's back again.
The swype thing slows down when she runs music and to me that doesnt look like a problem but then again I didn't have that phone from the beginning.
Anyone have ideas?
sherlockpwnz said:
Ok so my gf owns a my touch 3G and she's complaining of the following problems.
Swype runs responds slow
pictures don't always load and camera says to load sd card before taking pictures but when I use her sd card in my phone it works fine. I think it's the memory card reader but then again with those problems it sounds like the whole phone. I have already called and customer service wants to do a warranty repair but they are not smart at all.
A hard reset fixed this for a few days but now it's back again.
The swype thing slows down when she runs music and to me that doesnt look like a problem but then again I didn't have that phone from the beginning.
Anyone have ideas?
Click to expand...
Click to collapse
I'm guessing the phone is not rooted? It's just that MT3G software can't keep up with both the music and swype.
whats rooting and whats its purpose?
sherlockpwnz said:
whats rooting and whats its purpose?
Click to expand...
Click to collapse
Why root?
Rooting allows you to unlock more potential of your device.
In many cases allowing more stability, increased speed, optimization, options, memory, storage, etc.
You can also tether with your device to a computer for internet purposes and experiment with custom roms to really unleash the potential of your device. There are also themes that can allow you to customize the device and apps that can clean up the clutter of caches to allow more space for apps from Market. So the better question would be.... why not root?
The only answer that I can think of is that rooting can be dangerous if you do not read the instructions carefully and has the potential of bricking your device rendering it completely useless.
If you want more information on rooting your device check here: http://wiki.xda-developers.com/index.php?pagename=HTC_Sapphire_Hacking
Do not modify your girlfriends phone without her consent. Make sure that she is aware of the risks involved versus the rewards of a rooted device.
Also seek out videos on YouTube for guides as they can also be of great help.
And since you mentioned swype, I can assume you are using the new Mytouch device with the 3.5mm headset jack.
http://wiki.cyanogenmod.com/index.php/Full_Update_Guide_-_Fender/1.2 for instructions should you decide to proceed.
is there a way to unroot if warranty exchange is needed

[Q] Questions before rooting my X

I've looked through this site and others about rooting my Droid X and it seems easy enough. I'd like to do it to solve a few problems I've had with my X since it was released.
Namely, (1) I want access to the internal phone storage to remove bloatware, save pictures/ringtones, etc. (2) Fix the issue of randomly deleted pictures from my SD card. (3) Run custom (non blur) UIs, among other things.
I've already started using Launcher Pro, so my phone's appearance is pretty close to acceptable. My X still deletes pictures, though, which apparently isn't as wide-spread as I thought...
Will rooting my phone fix any of these issues?
(1) If you root you can remove bloatware (though freezing it is a better option), I don't know what you mean by saving pictures/ringtones - you want to store it on internal memory? (2) Not sure about the randomly deleted photos. I used to have that issue from time to time, but read that it happened b/c I wasn't unmounting my phone from USB mode before disconnecting it from my computer. I unmount every time now and haven't had that issue since. Could just be a coincidence since it was a sparse occurrence anyway. (3) Rooting will let you install and run ROMs, which will give you custom UI's as far as changing the status bar icons and whatnot.
Personally, I'd recommend Fab's ApeX ROM. It kills the bloatware and changes the Blur theming throughout from Blur to Gingerbread.
Yeah, I want full access to the internal memory. Everytime the SD card is in use by the computer or my car stereo, I can't take pictures and it goes to the default (read: crappy) ringtones (which I'd like to delete anyway). I'd like to store camera pictures and ringtones on the internal memory.
I've been unmounting before I disconnect my phone and I have even been using the wall wart to charge it, when I don't need to modify data. It has lost my pictures, namely cd cover art, even after that. I probably forget sometimes, or someone else unplugs the phone. The only other conclusion I can think of is that it still can happen when I unplug my phone from my car stereo USB port.
I can say for sure rooting the phone will not cure the deleting pictures off the SD card. Mine has done it three times now. The first couple of times I chalk it up to me since one time I did install a themed gallery app. But the third time I know for a fact the photos where there one day and gone for the next. There is a great big long thread at the Moto DX forums on this problem and not a single peep from Moto in the thread on the subject.
I've also read (here I think) that apps like picture gallery will not be able to see the photos on the internal memory so you won't be able to view them on the phone. Same goes for music I think. Something along the lines of the apps don't have Super User rights so they can get into the internal file system. I could be wrong on this part but I know I did read it.
As the other post suggest it is better to freeze the bloat instead of deleting them. If the bloat is missing the phone will not update should Verizon push more updates out. Of course once you root you can install a ROM and not worry about the updates. Just be sure to make a backup before installing the ROM so you can go back if you need or want to.
Also try changing the USB connection to Charge only. That should keep the SD card from mounting when plug the phone into a PC, not sure about the car mount though since I don't have one.
fasthair

Why is MTP SO slow?

This is my first phone that uses MTP. My last phone had an SD Card, and used USB Mass Storage, so I'm not sure if this is normal behavior for MTP.
I plug the phone in, and the only way the computer recognizes it as a storage device is to have USB Debugging off, and the phone set to "Connected as a Media Device (MTP)". If I set it to connect as a camera, it only sees the DCIM and pictures folder, and it only works if USB Debugging is turned ON. So that's the first weird thing.
All I really have installed driver-wise is the stock android drivers that are included in the SDK, installed using the device manager method. I am rooted stock, running Franco.Kernel.
I am connecting to the computer using the cable that came with the phone, although I have tried 4 other cables and they all return the same result.
What happens is, I plug in the phone, and it pops up in My Computer as "Nexus 4, Portable Media Player". So I click on that, then click on Internal Storage, the only available option. It takes about 5 seconds to load up all the files.
I am trying to back up all the files on my External Storage before I flash a ROM. I know it's not necessary, but better safe then sorry. So I highlight all the files, and drag them into a directory on my computer. And a dialogue pops up that says "Estimating time required to transfer files" or something like that. And it just sits there. I let it sit for about 15 minutes, and after it did nothing for that time, I hit cancel. To get it to fully cancel, however, I had to disconnect the phone and reconnect it.
So now I'm trying to do everything 1 by 1. Transfer 1 folder at a time. The smaller folders work fine, although they're still incredibly slow. Over a minute for a folder with 2 Megabytes of data in it? That can't be right. But then I hit the bigger folders, such as the "Android Folder" where all the big games are stored. So I drag that folder into the directory on my computer, and it spends about 25-30 minutes "Estimating time required to transfer files". Then it starts the transfer. It says it will be about 2-3 hours. There's around 3 GB of data in the folder, according to right clicking on it and clicking properties, so I guess that's a semi-reasonable amount of time, but still pretty slow compared to my old phone. But then, after about 20 minutes of copying data, it just stops. It looks like it has finished, but upon going through the directory on my computer, and comparing it to the one on the phone, it has only transferred about half of the files. So I try again, repeating the above process. And the same exact thing happens. It always stops at ~1 GB out of the 2.7 it should be copying over.
What gives? This is literally the most frustrating thing ever right now. I just want to flash PA so badly but I can't get my stuff to copy over!
Please help! Thanks so much!
The good news, that's normal.
The bad news, that's normal.
Try pulling your sdcard via ADB, it's more reliable.
CMNein said:
The good news, that's normal.
The bad news, that's normal.
Try pulling your sdcard via ADB, it's more reliable.
Click to expand...
Click to collapse
That's so bad if that's normal. Why Google switched to MTP is beyond me. Another weird issue is sometimes it can take forever for the filesystem to update on my computer. I can put an apk file that I downloaded to my phone on the root of the external storage. Then, when I plug it in to my computer to transfer it off, it won't be there. I reboot, it still isn't there. After searching and searching, I went back, unplugged the phone, plugged it back in for the 20th time, and it randomly shows up. So frustrating.
Anyway... what's the command for adb pulling that? I know the external storage is called something like /emulated/0 or something. So would it be adb pull /emulated/0 C:\Users\blahblahblah?
Mines doesn't take 5 seconds to load up. Very speedy for me on transferring files back to back. On Windows 7 SP1.
We didn't do this because we wanted to use ext3 (although that is a side benefit.) We did it because we wanted to be able to merge the "public shared storage" (i.e. for music and photos) with the internal private app storage.
We got tired of seeing OEMs include many GB of internal storage for music, while users were still running out of space for apps and data. This approach lets us merge everything on one volume, which is way better.
Click to expand...
Click to collapse
is the reason why they used MTP. I personally prefer MTP even though some people always encounter problems with it and I have none. It's very handy on devices with a SDCard as well as Internal Storage, rather than having two of them pop up on "My Computer" it is merged into one and you can select which one you want to go into. Sometimes people are confused which one is which. Not to mention if you have an app that relies on data on the "sdcard" (internal storage) and it is currently plugged into the computer. It won't be able to read that data because it is in USB mass storage mode.
Certainly your situation is not normal.
zephiK said:
Mines doesn't take 5 seconds to load up. Very speedy for me on transferring files back to back. On Windows 7 SP1.
is the reason why they used MTP. I personally prefer MTP even though some people always encounter problems with it and I have none. It's very handy on devices with a SDCard as well as Internal Storage, rather than having two of them pop up on "My Computer" it is merged into one and you can select which one you want to go into. Sometimes people are confused which one is which. Not to mention if you have an app that relies on data on the "sdcard" (internal storage) and it is currently plugged into the computer. It won't be able to read that data because it is in USB mass storage mode.
Certainly your situation is not normal.
Click to expand...
Click to collapse
That is not the reason. The reason is Google is slyly forcing us into a thin client platform ala chrome book and nexus. If Google doesn't start releasing nexus with at the very minimum larger storage, I.e. minimum 32gb on nexus, (would rather have SD slot) they will probably lose me as a client altogether. Yes I will probably still use Google maps at the very minimum but everything else I am in no way attached. The cloud is a poor replacement for local storage, and yes I too think off site storage will be a major factor in the future but give us larger storage options during this transitional phase. The cloud is slow, data is expensive, data is not widely available like oxygen is, I don't want to stream music, much less have any possibility of commercials and ads during my musical nirvana and transcoding my FLACs/wav's into 320 kbps mp3 is just piss poor bull**** and a very good reason why people should NOT willingly sign up for cloud services. Handing over ownership of your data and getting a lesser quality experience in return is just asinine and stupid. And Google drive is a poor excuse of cloud management and how come Google isn't forcing more developers to implement Drive and/or cloud services into android ecosystem, much less Google themselves just screams how bad Google wants to shove an apple up your anus.
I voided my warranty.
Let's not turn this into an argument over why mtp sucks. I'd just really like to know how to fix my problem.
Sent from my Nexus 4 using Tapatalk²
@rbiter said:
That is not the reason. The reason is Google is slyly forcing us into a thin client platform ala chrome book and nexus. If Google doesn't start releasing nexus with at the very minimum larger storage, I.e. minimum 32gb on nexus, (would rather have SD slot) they will probably lose me as a client altogether. Yes I will probably still use Google maps at the very minimum but everything else I am in no way attached. The cloud is a poor replacement for local storage, and yes I too think off site storage will be a major factor in the future but give us larger storage options during this transitional phase. The cloud is slow, data is expensive, data is not widely available like oxygen is, I don't want to stream music, much less have any possibility of commercials and ads during my musical nirvana and transcoding my FLACs/wav's into 320 kbps mp3 is just piss poor bull**** and a very good reason why people should NOT willingly sign up for cloud services. Handing over ownership of your data and getting a lesser quality experience in return is just asinine and stupid. And Google drive is a poor excuse of cloud management and how come Google isn't forcing more developers to implement Drive and/or cloud services into android ecosystem, much less Google themselves just screams how bad Google wants to shove an apple up your anus.
I voided my warranty.
Click to expand...
Click to collapse
that's all conspiracy about taking off MTP or SDCARDS in favor of their cloud service but i do agree with you, the 8GB/16GB combo was kind of silly, they should of done 16GB/32GB to the very least, as a person who lives in NYC and takes the subway. I won't always have service because underground we don't get any (we're starting too.. but it depends on which stations you're at) so the cloud isn't a viable option for me and it shouldn't be for most people anyway because of the data caps that carriers impose on them.
16GB is enough for me, but still would of been nice for a 32GB version. I hoped google learned from 8GB/16GB format for the N7 but guess not. should of been 16GB/32GB for N4 and I'd be pretty upset if they discontinued 8GB in favor for a 16GB/32GB as i paid for a 32GB at ~$349.
of course, google isnt telling everybody to get a nexus device. there are other alternatives out there such as galaxy s, note, etc. I personally like nexus devices for community support when it comes to custom roms and kernels.
Let's PM the devs start asking for Mass Storage support?
I hate MTP. I really really hate it. WiFi solutions (AirDroid, Samba, Total Commando) are not ideal either. I don't have to list the disadvantages, do I?
OK people, let's start a different thread so we can voice why mtp sucks. For now, can someone just tell me if what I'm experiencing is normal, and if there is a way to fix it? Or what the adb command is to pull my external storage onto my computer is? Thanks!
Sent from my Nexus 4 using Tapatalk²
KyraOfFire said:
Let's PM the devs start asking for Mass Storage support?
I hate MTP. I really really hate it. WiFi solutions (AirDroid, Samba, Total Commando) are not ideal either. I don't have to list the disadvantages, do I?
Click to expand...
Click to collapse
Can't do it. It's been discussed before on the GN forums.
zephiK said:
Can't do it. It's been discussed before on the GN forums.
Click to expand...
Click to collapse
Oh crap.... can you kindly explain why it can't be done with the Nexus 4?
I have had USB MassStorage in some ICS/JB custom ROM for other phones.
Edit: I am guessing because the sd storage is actually an emulated folder?
kcls said:
OK people, let's start a different thread so we can voice why mtp sucks. For now, can someone just tell me if what I'm experiencing is normal, and if there is a way to fix it? Or what the adb command is to pull my external storage onto my computer is? Thanks!
Sent from my Nexus 4 using Tapatalk²
Click to expand...
Click to collapse
adb pull /sdcard/ *should* work, although I haven't done it on the N4 yet so can't confirm if the /0/ throws a wrench in the works. It will still likely be painfully slow, but it won't just stop altogether for no reason.
I'm also a big fan of adb backup/restore, saves a lot of trouble when restoring your junk, including the sdcard. To back up your apps and the sdcard it would be:
Code:
adb backup -all -nosystem -shared -apk
Code:
adb restore backup.ab
A restore of this is all, or nothing, it will restore your apps, some settings, and the sdcard after you've flashed.
I think I'm going to just backup my pictures and TI Backup files. That's all I really care about anyway. I don't have time to wait 4+ hours just to copy a few GB's off my phone.
KyraOfFire said:
Oh crap.... can you kindly explain why it can't be done with the Nexus 4?
I have had USB MassStorage in some ICS/JB custom ROM for other phones.
Edit: I am guessing because the sd storage is actually an emulated folder?
Click to expand...
Click to collapse
It's emulated because in Android 4.2.X it supports multi user on tablets.
It has USB Mass Storage for other phones because that's the way the manufacturer developed the device. It supports USB Mass Storage. Phones/tablets by Google use MTP.
Google for the topic of discussion on Galaxy Nexus, I don't have the time to find it on Google. But I'm sure with some searching with google somewhere between the lines "USB mass storage on galaxy nexus possible?" would lead you into the right direction. Best thing I can say is to just believe me because if it was possible, I'm sure that it would of been done on the Galaxy Nexus already which is a one-year old device.
kcls said:
I think I'm going to just backup my pictures and TI Backup files. That's all I really care about anyway. I don't have time to wait 4+ hours just to copy a few GB's off my phone.
Click to expand...
Click to collapse
A 2.8 GB backup took me ~40 minutes IIRC.
Edit: and if you want to get fancy with the backups, there are other options as well: http://forum.xda-developers.com/showthread.php?t=1420351
A good alternative to MTP is to just use your phone as a FTP server and move files around that way. That's what I do instead of dragging and dropping files via USB cable, I don't have any problems with MTP but I do have a problem with beating laziness
https://play.google.com/store/apps/...t#?t=W251bGwsMSwyLDEsImx1dGV5LkZUUFNlcnZlciJd
Transfers files very fast.
zephiK said:
A good alternative to MTP is to just use your phone as a FTP server and move files around that way. That's what I do instead of dragging and dropping files via USB cable, I don't have any problems with MTP but I do have a problem with beating laziness
https://play.google.com/store/apps/...t#?t=W251bGwsMSwyLDEsImx1dGV5LkZUUFNlcnZlciJd
Transfers files very fast.
Click to expand...
Click to collapse
Eh, that'd be super super slow. Thanks for the recommendation though.
I'm copying over using adb pull /sdcard/ which seems to be working, although it keeps getting stuck on one file. I've deleted the file and I'm trying again though. It seems to be going a lot faster than straight copy and paste though.
kcls said:
Eh, that'd be super super slow. Thanks for the recommendation though.
I'm copying over using adb pull /sdcard/ which seems to be working, although it keeps getting stuck on one file. I've deleted the file and I'm trying again though. It seems to be going a lot faster than straight copy and paste though.
Click to expand...
Click to collapse
It's actually quite fast to be honest. Phone connected to WiFi of course and being on the same network (192.) aligned with FlashFXP as the FTP client on desktop. http://www.flashfxp.com/
MTP works with debugging on for me...
I've just tested my mtp speed, copied 1.5gigabyte in 2.5 minutes... theres something wrong with your mtp.
btw if your mtp driver won't install in debugging mode you can edit the wpdmtp.inf file in windows/inf.. i had to

New i9505G purchased from Google store; issues started once rooted. Please help!

I'll spare everyone the long background details. Suffice it to say, I'm somewhat technical and decided to switch from iOS to Android to be able to tinker with my device.
Got the Samsung Galaxy S4 Google Edition from the Google Play store two weeks ago (4.3, everything updated). All worked well. My only qualms were: USB Audio connection in car did not work anymore with the new phone (no worries; most cars try to aim for the Apple folks anyway), and the SD Card was a huge disappointment because I couldn't freaking do anything with it. Other than that, no issues whatsoever. But it still felt somewhat limited (since my aim to go Android was to do fun stuff with the device).
Yesterday, I decided to root my phone. Used SuperSU v1.65. The process went smoothly via Odin. Rebooted, all was well. So I went ahead and installed apps that would now allow me to really take advantage of being rooted (FolderMount, Titanium Backup Root, Root Explorer).
Used the root explorer to edit the registry appropriately to get around the SD write-protect issue introduced by Android 4.3. Found steps on how to do this online; apparently it's a well-known work-around. Anyhow, that seemed to do it; SD card was now writable.
Used FolderMount to create links/shortcuts in phone memory to media folders on the SD (to free up space on device). Did this only for media; WhatsApp pics, Spotify songs, Titanium backups. Not for any actual apps/utilities.
Anyhow, while I was doing all of this, in my "rooted excitement", I started realizing that my phone wasn't behaving as expected:
1) When connected via USB to a computer the Phone was no longer recognized and opened as a USB device. I tried on a PC w/ Win 7 x64 with and without Samsung Keis software. I also tried on an iMac OSX w/ Samsung Keis for Mac. In either case, the S4 itself did say "Connected as a Media Device" and the Debug mode bean notification appeared as well. I uninstalled and reinstalled drivers and tried a dozen different "solutions" I found online. Nothing worked.
2) Bluetooth stopped working. Essentially, my Bluetooth toggle button is now permanently in the OFF position. When I try to turn it on, it slides over to ON for a few moments (without becoming lit-up), and the phone sits there trying to turn it on, and then promptly returns the slider back to the off position and I am still without Bluetooth.
I googled these two issues extensively and have realized that a lot of people are having them and they keep screaming that the 4.3 update is "broken".
Well, I can attest to the fact that these only started happening once I rooted the phone. I am determined to get to the bottom of it.
I have been going through the phone logs to see any/all error messages in there. Basically these lines are pretty repetitive in there and seem suspect for the Bluetooth issue, at least from what I can tell:
Code:
09-26 20:46:33.280 32033 32033 W Settings: Setting bluetooth_on has moved from
android.provider.Settings.Secure to android.provider.Settings.Global.
09-26 20:46:33.361 1163 1178 D skia : --- SkImageDecoder::Factory returned null
09-26 20:46:33.361 746 1268 W ContextImpl: Calling a method in the system process without a qualified user:
android.app.ContextImpl.sendBroadcast:1297
com.android.server.StatusBarManagerService.sendNotification:175
com.android.server.StatusBarManagerService.updateNotification:782
com.android.server.NotificationManagerService.enqueueNotificationInternal:1738
com.android.server.NotificationManagerService.enqueueNotificationWithTag:1599
My question now is this: since the weekend is approaching, I will have some time to sit in front of my home PC and take care of a few things (work is brutal these days so I don't get much free time during the week). Anyhow, since I will have the time now, should I just go ahead and revert back to factory state and start from scratch again?
For that matter, is there a way for me to even do this? Would just unrooting via SuperSU and then resetting to Factory settings do it?
Any and all help would be much much appreciated. I would rather fix the issues than have to start from scratch, of course.
Wrong section this belongs in Q&A this is for development only. Please review the rules here on XDA. I am going to have your thread moved so you can get help.
Sent from my GT-I9505G using Tapatalk 2
Sorry! Should've paid more attention to the different categories.
Appreciate the move to the right forum section.
Sent from my GT-I9505G using XDA Premium 4 mobile app
Issues update:
1) USB Connection issue: I have narrowed it down to the "MTP USB Driver" that isn't cooperating.
I have downloaded several different drivers ranging from USB drivers from Samsung (including Keis) to Micrsoft's MTP kit, nothing has worked. What's more is that this issue seems pretty prevalent amongst Galaxy owners but as of yet, I don't see a definite solution posted for it anywhere. I am running Windows 7 x64.
2) Bluetooth issue: I haven't been able to find much material on this. Does anyone here know how I can go about troubleshooting this or even gathering info from my phone to troubleshoot it?
After searching high and low for an answer to this, I ended up doing a factory reset (Menu-->Settings-->Backup & Reset-->Factory Data Reset) and that resolved the issue (while wiping my phone).
Thanks to the Android OS, I let my phone charge overnight while on WiFi and by the morning all the apps were reinstalled and updated, including the OS itself. My Kernal/Baseband/Build versions are all back to the ones I had when I got the phone from the Google Store, so that's comforting.
I had backed-up all my pertinent data to my SD card, so nothing as such was lost in that arena, which is good.
Thanks to all those who attempted to help!

DESPERATE: Need to recover photos on internal phone memory! Or make .img of int mem

My dad passed away last week, and my mom somehow (i think I know how) deleted her entire un-backed up camera dir of every picture she's taken for the past year, including dozens of pictures of and with my dad. For some reason none of her pictures were backing up to her google photos account.
I immediately put the phone in airplane mode and turned it off once she figured this out. no idea how long the pictures have been deleted for, possibly up to a day or two, but she has no idea.
The phone is setup with a basic root.
I've spent the last 4 hours trying various pc based software suites, dr. fone, fonepaw, and a few others with no success. fonepaw was the only one to find any data, mostly deleted text messages, and temporary files, but no deleted images, at all. which seems suspect to me since i know she deleted 100s of images... i'd expect to find a few deleted images.
I was thinking maybe i could make a disk image of the internal storage somehow 1.) to prevent further degradation 2.) to run data recovery tools against that disk image. I have no idea how to do make a disk image from a phone's internal storage though..
I'm also willing to send the phone to US based data recovery companies if anyone can suggest anything. These pictures are really priceless to us, especially my mother, who is besides herself for having lost them.
Have you tried recuva?
Data recovery may be the only possible solution. I realize these pictures have a high sentimental value, but your mom should be prepared in case they cannot be retrieved.
Lastly, I'm sorry for your loss.
This thread was started almost two years ago. Hopefully, the OP was able to find a solution.

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