Can't pick up calls lately - G2 Q&A, Help & Troubleshooting

Hi
I'm not sure why I'm experiencing this lately but I use my LG G2 phone normally (surfing and listening to music...etc) but whenever I get a call and I try to swipe to pick the call, I found no response at all. As if I'm NOT doing any swipe at all and I end up missing the call. This happened many times losing calls for just not having a non-working touch screen whenever I get a call. This is driving me mad and I feel like I went totally wrong getting an LG instead of any other famous brand name like Samsung or HTC.
Any ideas are very well appreciated as I'm not quite ready financially to dump this phone yet!

magoooood said:
Hi
I'm not sure why I'm experiencing this lately but I use my LG G2 phone normally (surfing and listening to music...etc) but whenever I get a call and I try to swipe to pick the call, I found no response at all. As if I'm NOT doing any swipe at all and I end up missing the call. This happened many times losing calls for just not having a non-working touch screen whenever I get a call. This is driving me mad and I feel like I went totally wrong getting an LG instead of any other famous brand name like Samsung or HTC.
Any ideas are very well appreciated as I'm not quite ready financially to dump this phone yet!
Click to expand...
Click to collapse
This might be a stupid question, but do you have this problem when you are already using the phone? When you are using the phone already you don't swipe the screen, but you just press the answer button.

Lately I have the same problem. The phone and the touch screen is working correctly in every other situation.
The problem is only when I try to pickup the phone after around the 2nd ringtone. At that point the screen freeze. The buttons are still working, I can turn the screen on / off with the power button and mute the ringtone with the volume.
Anyone had resolved this issue?

Related

picking up the phone takes time

I have the german T-Mobile MDA-Pro with D1. (whytf can't I specifly that in my profile ?) I experience some strange thing with it. When I pick up the phone when someone calls me (by pressing the green phone button) it takes a while until the other side can hear me.
So whenever I answer a call (by pressing that green phone button) I will have to wait 5-8 seconds after the buttonpress until I say something or else the other side wont hear what I say and still thinks I havent answered the phone yet.
Yes! indead...I've got the same problem. is it a software bug?
I too have the same problem, and sometimes it hangs up the call even when I press the green button.
I've posted before and everyone has said 'Use the search'...I have and can't find anything relevent (don't think the search facility of this is very good).
Can someone PLEASE point us.
I really do miss the speed and efficiency of my XDA2s!
I have had some experience of this, it does delay mine was worse before I got rid of all th O2 tat, it is now liveable with, however it is cutting off when I press the answer button !!! OR IS IT after conducting tests using another mobile I found out that
1) the phone does not take very long before O2 divert the call to Voicemail
2) the phone starts ringing long before you know anything about it (its worse if the phone is asleep) it can be a good few seconds before it makes any indication noises
3) it carries on playing the ringtone after the call has been diverted which gives the impression that pressing the answer button is futile.
I have talked to the technical suppport of t-mobile germany and they told me they era aware of this issue and they will be releasing an update in Q12006 that will resolve this issue.
I have talked to the technical suppport of t-mobile germany and they told me they are aware of this issue and they will be releasing an update in Q12006 that will resolve this issue.
I too have this problem and for the moment while i await any future fixes from O2 or others, i am using the following short-term fix; Under phone settings I have changed the delay period before calls are forwarded to ansafone if unanswered (this works on O2 anywa). One problem with this is that callers may give up before they are diverted to ansafone if you set the delay too long
did this really resolve the issue I was talking about in my initial post ? (that when I pick up the phone by pressing the green button the caller can not hear me for the fist 10 seconds )
I have XDA Exec and kept getting confused why my GF always sounded confused and puzzled when I answered the phone, Id say "hello" and she would wait a while, then say "Hello? you there?"
I never realised it was MY phone that was cutting off my voice at the start of the call.
In regards to the delay ringing, and answering etc, I am giving all my friends instructions to bloody well keep ringing! I turn answerphone off normally as my phone is always on. If you want to speak to me, keep ringing till i answer, if I dont want to talk, ill reject the call.
Why ring twice and hang up? I could be doing anything that takes more than 2 seconds to get that damn phone out of my pocket, get it out the case, open it, see who is calling, press the button, damn, missed call.
Same problem here. I am seriously thinking about using this as just a PDA. I don't think it's practical to use a phone that only works some times. Somebody on HoFo said that the Universal isn't meant to be used as a phone, it can, but it isn't meant to be. I'm starting to agree.
I just like the idea of not having to carry around a phone AND a pda. I kind of hoped that's what the universal offers. But it kind of looks like it doesn't ...
Its a great phone when used as a hands free device, answers almost straight away, and has great volume unlike most hands free - my callers also comment that the line quality is excellent even if a few metres away from the phone.
I do always feel stupid though when using the phone as a standard phone, would feel more comfy putting a brick to my head.
I use the old phone ringer as my incomming call notifictaion and I hear my phone in plenty of time. The standard o2 incoming notification sound was useless. I don't know what T Mobile have but might be worth trying a different notification sound.
Cheers
I will have to wait 5-8 seconds after the buttonpress until I say something or else the other side wont hear what I say and still thinks I havent answered the phone yet
Click to expand...
Click to collapse
Did anybody found a solution for this? this is very annoying.
Agreed, its just ridiculously slow - I worry whether or not I've hung up on people too, it takes a good few seconds before the line is actually dropped, let alone for the interface to update.
I've stopped using the "suspend" option and the phone seems to work like you'd expect (even on a cheap cell phone!). But the battery life is suffereing. Hopefully my new spare battery should be here soon.
I've stopped using the "suspend" option and the phone seems to work like you'd expect
Click to expand...
Click to collapse
You mean I should walk around with some spare batteries in my pockets. :wink:
I think my pockets are too small for so many things.
Does anybody knows if this problem is known to HTC? Is there going to be an update?
It isn't possible that a phone doesn't act like a phone in these features that are already working 100 years. I want to pick up my phone and talk immediatly
By the way how do I switch off the "suspend" mode?
What is the "suspend" mode and how do I switch it off?
Look at Settings>Systems Tab>Power>Advanced Tab
Uncheck to "Turn off device if not used.."
This will stop the "suspend" mode
eeek ! Now I know why I would need an extra battery ....

Call Connection Problems

Hey, I've been lurking these forums for a while but I thought I'd come on to ask a question. I tried asking on sprintmogul.net but they didn't really help.
I've had my mogul for a few months but lately it's been developing a really annoying problem. I'm really not sure where it started exactly so I can't blame any apps in particular. When I receive a call the caller ID / ring and vibrate go off perfectly - the problem happens when I try to answer the call. Generally one of three things happens:
1 - The call connects instantly and just works - this happens pretty rarely, I remember the last time it happened the person calling was also on Sprint, if that makes any difference.
2 - The phone will just sort of hang there for about 10 seconds, caller ID popup still there, the ring stops though. Eventually the popup disappears and I get a missed call notification, as if I never clicked the answer button. This is what usually happens.
3 - The phone hangs like in situation 2, but the call eventually connects. This only happens if I press answer almost immediately after the phone starts to ring.
I'm on winMo 6.1 with the latest radio and am not running any major mods or hacks, just a few reg edits. I'll probably try a hard reset soon but ideas on things to try would be appreciated!
I am seeing this also, on both my own xv6800 and my wife's. It's VERY annoying.

In call sound help

Ok so its happened twice today. I was calling someone and it showed it was dialing and connected but i didnt have any sound from the ear speaker or the speaker phone. The 2nd time it happended it apparantly went to voice mail but i didnt hear anything until the voicemail said that i need to leave a longer message. Has anyone else had this problem?
Once connected hold the volume rocker on the side of the phone all the way up, aside from that I have no idea.
yea its wierd i know, i've called my wifes phone 10 times trying to replicate it but cant. but this morning it happened twice within 1 hour. i had to call back and then it seemed to work fine. hopefully its just tmobile being crappy and not my phone.
This is just IMO so there is no fact to what I am going to say. Myself, I think it is a HTC thing. My G1 did that all the time but when I got me a Cliq, I never had that issue again. Now that I have the N1 I have encountered this same problem again. It tends to happen more if you are in an area where is it Edge/GPRS.
predator290 said:
Ok so its happened twice today. I was calling someone and it showed it was dialing and connected but i didnt have any sound from the ear speaker or the speaker phone. The 2nd time it happended it apparantly went to voice mail but i didnt hear anything until the voicemail said that i need to leave a longer message. Has anyone else had this problem?
Click to expand...
Click to collapse
I have experienced similar issues....For instance, I called someone today, and I couldn't hear them, it was weird...anyway, I got someones voice mail while calling them and it kept saying it could not hear me to record the message, LOL! I am striking it up to no being familiar enough with the phone or maybe my face hit the hold button or something on the screen, but I found it all strange. It's quite possible there is a bug or something although the touch screen can sometimes be touched by your face or whatever and put the call on hold by accident, etc. etc. Take a look at the on screen options once you make a call, there are many options including a hold button in the upper left hand corner which can easily be touched by your face, ear etc.
this is what the proximity sensor is for. it turns of the screen when it comes near your face.

HD2 Dropping calls

Hi guys, this is my first post - very exciting.
I've had the HD2 for 3 weeks now and I love it. The only issue I have is with it dropping calls. I don't think it handles the handover from cell to cell very well but that's not my main issue as it happened from time to time on other phones too. My main query is with the clever accelerometer related functions. According to the manual, during a call if you put it face down it activates the speaker. Mine just ends the call. I think that it is getting confused during calls if I move and cutting me off. Done two hard resets but no joy. Does anyone know how to disable the function either through settings or registry?
I've looked around for quite a while on the forum and can't find what I'm looking for. Can anyone point me in the right direction?
Cheers
Dan
PS It has stock O2 ROM, BSB tweaks, etc
Danno320 said:
Hi guys, this is my first post - very exciting.
I've had the HD2 for 3 weeks now and I love it. The only issue I have is with it dropping calls. I don't think it handles the handover from cell to cell very well but that's not my main issue as it happened from time to time on other phones too. My main query is with the clever accelerometer related functions. According to the manual, during a call if you put it face down it activates the speaker. Mine just ends the call. I think that it is getting confused during calls if I move and cutting me off. Done two hard resets but no joy. Does anyone know how to disable the function either through settings or registry?
I've looked around for quite a while on the forum and can't find what I'm looking for. Can anyone point me in the right direction?
Cheers
Dan
PS It has stock O2 ROM, BSB tweaks, etc
Click to expand...
Click to collapse
In terms of dropping calls, it is usually due to the handover sequence between cellsites, rather than the handset itself.
I'm guessing you are on O2? If so, PM me your location and I'll get my "inside contact" to take a look at any outstanding issues there.
I must admit, I've not used that accelerometer feature yet, but I have turned it on. (Under Settings -> Sound & Display -> Ring and Notifications)
Erm.. This might sound like a dumb post but I was having problems with call disconnection whilst in the middle of calls. I discovered the problem - I'm LEFT HANDED!
When I used the device I held it in my right hand and type/operate with my left. When I held the phone to my right ear to have a conversation I was occasionaly touching my cheek with the call-end button and that's how I was getting repeated disconnections - true story.
I am now a practicing ambidextarian...
Thanks for getting back so quickly guys
a practicing ambidextarian eh............ I wish I could breathe underwater! (sorry I couldn't resist it)
I don't think I'm cutting off the call through contact with the screen all the time though but yes I have done it more than once!
Thanks for the info rp-x1. I'm in Settings -> Sound & Display -> Ring and Notifications and the only thing that looks relevant is the 'Quiet ring on pickup' option and I'm not sure it's related. For instance, I got a call early yesterday morning and answered the call in bed. When the wife elbowed me and I turned on my side the phone assumed I was putting it face down and ended the call. I'm looking to disable this function.
Dropping Phone calls even in locked screen state
I am also dropping a alot of calls . Not sure if it is related to face down as the phone is always upright after answring a call. May be the call end button.
Having said that the phone was locked when I received a call today. I moved the slider to answer said "hello", then after 3 seconds it disconnected.
Any ideas?
Thanks
edit: Seems like a proxomity sensor issue, judging by other threads. Will continue to search for a fix/workaround.
htc hd2 dropping calls
Hi everyone,
I have a htc hd2 since 1/2011, love the phone BUT i HATE the dropping calls problem!! Please help. also will upgrade to windows 7 help with this problem.
I hardly use the phone to make calls, so I'm not sure if the calls dropping in the past is any relation, but as stated by Danno320, according to the manual ( i went back looking for this ), turning the phone face-down will activate speakerphone.
This is so exciting... so I tried it a few times.
All it did was to disconnect the calls.
I wonder if the action really does turn the speakerphone on.
Anyone who's tried and succeeded?
I also want to know if there's a solution to this now that I know my phone isn't functioning like what the manual said it should be...

Vibrate changes to Ring after end call

A very strange and random thing has started to happen to my Nexus S - I like to keep my phone on vibrate / no ring but about a week ago, everytime I make a call and hang up or a call comes in and ends, the profile will automatically switch from vibrate to ring.
This has been very annoying as it has caused my phone to ring at a meeting for example and at night when I'm sleeping. Has anyone had this problem? I haven't loaded any new programs that might affect ringtone...the only thing I have that controls ringtone in any form would be widgetlocker and TouchPal dialer - I've tried default dialer and it does the same thing as well.
Might be something obvious so if anyone knows, please inform me. Much appreciated!
im experincing the same thing on HTC Desire CDMA as well......it annoying as hell....i work for a funeral home and cant really have my phone to ring
The culprit is...
Touchpal. I have it as well, and I have this same problem. Checking reviews since the last update, which just so happened to be when this problem started, a lot of people are mentioning it.
i have the same issue, any solution??

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