Hi,
Recently I have noticed a problem with my XDA II. When an incoming call comes in the phone does nothing. No ring or incoming call message on the screen. If I call my phone from my land line it rings and rings and never even goes to voice mail! If I press the answer button while doing this, the XDA2 suddenly starts ringing for a second and then it goes to voice mail. The phone then reports I have missed a call. If I then press the answer button to make a call, the phone goes haywire and plays the "missed a call" sound 3 or 4 times and then flashes the led. If I clear the missed call report and press the answer button again it does the same thing again.
If I soft reset the phone it is ok again, but eventually this problem comes back again.
It has only recently started doing this. The first time I noticed the problem was when I was setting up a photo contact for the first time. I have since retored an old sprite backup from what I believe was before the problem started but I am still seeing the same issue. I tried disabling IA_Callerid process on boot and a few other processes (down to 16 processes) but this hasn't helped either.
The main apps I have running are :
SPB Pocket Plus
GPRS Monitor
Wizbar Advance
XCPUscalar
Resco Keyboard
PIEplus
Has anyone else seen this problem before or know what could be causing it? Its totally weird. O2 support didn't have a clue either. I really don't want to have to hard reset my phone and install everything again :?
Many thanks,
Richard.
Do uninstall Wisbar, and possibly try their latest beta' release.
I have the german T-Mobile MDA-Pro with D1. (whytf can't I specifly that in my profile ?) I experience some strange thing with it. When I pick up the phone when someone calls me (by pressing the green phone button) it takes a while until the other side can hear me.
So whenever I answer a call (by pressing that green phone button) I will have to wait 5-8 seconds after the buttonpress until I say something or else the other side wont hear what I say and still thinks I havent answered the phone yet.
Yes! indead...I've got the same problem. is it a software bug?
I too have the same problem, and sometimes it hangs up the call even when I press the green button.
I've posted before and everyone has said 'Use the search'...I have and can't find anything relevent (don't think the search facility of this is very good).
Can someone PLEASE point us.
I really do miss the speed and efficiency of my XDA2s!
I have had some experience of this, it does delay mine was worse before I got rid of all th O2 tat, it is now liveable with, however it is cutting off when I press the answer button !!! OR IS IT after conducting tests using another mobile I found out that
1) the phone does not take very long before O2 divert the call to Voicemail
2) the phone starts ringing long before you know anything about it (its worse if the phone is asleep) it can be a good few seconds before it makes any indication noises
3) it carries on playing the ringtone after the call has been diverted which gives the impression that pressing the answer button is futile.
I have talked to the technical suppport of t-mobile germany and they told me they era aware of this issue and they will be releasing an update in Q12006 that will resolve this issue.
I have talked to the technical suppport of t-mobile germany and they told me they are aware of this issue and they will be releasing an update in Q12006 that will resolve this issue.
I too have this problem and for the moment while i await any future fixes from O2 or others, i am using the following short-term fix; Under phone settings I have changed the delay period before calls are forwarded to ansafone if unanswered (this works on O2 anywa). One problem with this is that callers may give up before they are diverted to ansafone if you set the delay too long
did this really resolve the issue I was talking about in my initial post ? (that when I pick up the phone by pressing the green button the caller can not hear me for the fist 10 seconds )
I have XDA Exec and kept getting confused why my GF always sounded confused and puzzled when I answered the phone, Id say "hello" and she would wait a while, then say "Hello? you there?"
I never realised it was MY phone that was cutting off my voice at the start of the call.
In regards to the delay ringing, and answering etc, I am giving all my friends instructions to bloody well keep ringing! I turn answerphone off normally as my phone is always on. If you want to speak to me, keep ringing till i answer, if I dont want to talk, ill reject the call.
Why ring twice and hang up? I could be doing anything that takes more than 2 seconds to get that damn phone out of my pocket, get it out the case, open it, see who is calling, press the button, damn, missed call.
Same problem here. I am seriously thinking about using this as just a PDA. I don't think it's practical to use a phone that only works some times. Somebody on HoFo said that the Universal isn't meant to be used as a phone, it can, but it isn't meant to be. I'm starting to agree.
I just like the idea of not having to carry around a phone AND a pda. I kind of hoped that's what the universal offers. But it kind of looks like it doesn't ...
Its a great phone when used as a hands free device, answers almost straight away, and has great volume unlike most hands free - my callers also comment that the line quality is excellent even if a few metres away from the phone.
I do always feel stupid though when using the phone as a standard phone, would feel more comfy putting a brick to my head.
I use the old phone ringer as my incomming call notifictaion and I hear my phone in plenty of time. The standard o2 incoming notification sound was useless. I don't know what T Mobile have but might be worth trying a different notification sound.
Cheers
I will have to wait 5-8 seconds after the buttonpress until I say something or else the other side wont hear what I say and still thinks I havent answered the phone yet
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Did anybody found a solution for this? this is very annoying.
Agreed, its just ridiculously slow - I worry whether or not I've hung up on people too, it takes a good few seconds before the line is actually dropped, let alone for the interface to update.
I've stopped using the "suspend" option and the phone seems to work like you'd expect (even on a cheap cell phone!). But the battery life is suffereing. Hopefully my new spare battery should be here soon.
I've stopped using the "suspend" option and the phone seems to work like you'd expect
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You mean I should walk around with some spare batteries in my pockets. :wink:
I think my pockets are too small for so many things.
Does anybody knows if this problem is known to HTC? Is there going to be an update?
It isn't possible that a phone doesn't act like a phone in these features that are already working 100 years. I want to pick up my phone and talk immediatly
By the way how do I switch off the "suspend" mode?
What is the "suspend" mode and how do I switch it off?
Look at Settings>Systems Tab>Power>Advanced Tab
Uncheck to "Turn off device if not used.."
This will stop the "suspend" mode
eeek ! Now I know why I would need an extra battery ....
I've got a Universal with all the default ROMs and whatnot. I also use SPB PocketPlus and vBar.
Recently, since I got a bluetooth earpiece (Motorola HS820) - though not when the earpiece is turned on/connected - my phone has started rejecting calls when I try and answer.
I normally have my phone closed (screen not showing). Since some bug stopped me from being able to talk on it whilst it is closed, I have been opening it so the screen shows (and the keyboard doesn't) before I press answer. However, now this rejecting problem has arisen. I get a call, I open my phone so the screen shows and then press the answer button on the spine. This stops the ringing, but the incoming call popup stays as though I haven't answered, the person doesn't hear me and I don't hear them, then I get a missed call notification.
This does not happen 100% of the time. So far I have only noticed it when I've been receiving calls from my mother. However, she's pretty much the only person who rings me
Anyone got any ideas as to what is causing this/how I can fix it?
Update: I've done a hard reset and it seems the button still isn't answering the call. It isn't rejecting the call, it just isn't answering it.
This phone is proving to be more trouble than it's worth...
I upgraded my XV6800 to 6.1 using the official upgrade. It's giving me trouble answering calls. When a call comes in I see the notification but when I try to press the Green phone button or the left soft button labeled 'Answer' it doesn't do it! It's like the keys are slow or something. When I use the soft button is DOES flash the soft button label like it recognized the button press. But it does not answer the call! I've had this happen at least a dozen times now so I know it's not just me fumbling with the keys. 9 times of of 10 I can't answer a call!
I've tried hard resetting the device and the symptom persists. I've tried using it without the microSD card loaded. Still the same trouble.
Has anyone else seen this? Or can you recommend a solution?
so your saying it doesn't show "connected"?
I had something similar to what your describing but it would show as "connected" on my phone. I couldn't hear anything when I'd answer. I realized after several attempts it was that the phone was paired to my cars bluetooth... I was trying to dial my phone as I was walking away from my car but I was still within 30 ft of the car... so all speaker and microphone was still being redirected to the cars system. lol. Same can happen with a bluetooth headset where the conversation (speaker/mic) is redirected to the headset that may be in your pocket or on the kitchen counter. But it would at least show as "connected" on the phone.
I feel stupid/foolish for shareing that experience but figured just maybe its what your experiencing.
Thanks,
Ben
*edit: by the way... when I had the 6.1 vzw upgrade I had no problem placeing and receiving calls, with the exception of the "user error" I described above. You could always try rolling back to 6.0 and upgrade again. Did you install any other new software after the upgrade to 6.1?
I have been experiencing something similar. PPC 6800 (not Verizon) with 6.0. When phone is locked and call comes in, can’t answer with the button or with BT. 6800 keeps ringing long after caller goes to voice mail. The only way to escape is soft reset. I’m running the original ROM & Radio that came with the 6800.
ygohome said:
so your saying it doesn't show "connected"?
I had something similar to what your describing but it would show as "connected" on my phone. I couldn't hear anything when I'd answer. I realized after several attempts it was that the phone was paired to my cars bluetooth... I was trying to dial my phone as I was walking away from my car but I was still within 30 ft of the car... so all speaker and microphone was still being redirected to the cars system. lol. Same can happen with a bluetooth headset where the conversation (speaker/mic) is redirected to the headset that may be in your pocket or on the kitchen counter. But it would at least show as "connected" on the phone.
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Nope, never shows connected. It's like the UI has gotten hung somewhere and isn't passing control over to the phone app.
No bluetooth pairings have ever been done to this phone, not before the upgrade and certainly none since. BT isn't even enabled.
Tim may be on to something regarding the lock situation. I've found the lock method a lot less friendly than before 6.1. Can't quite pin it down but it just doesn't seem to unlock properly. Again, it seems to be related to something making the phone 'slow'. On-screen keypresses in the Lock app don't seem to register with the same speed as before 6.1. I can tap a couple of them and not see anything on the screen, then they all run through (showing the screen buttons getting pressed).
My Xv6800 Verizon Does The Same Thing. I Push The Green Hard Button To Answer And It Takes Like 5 Seconds To Answer. It Seems To Happen More When I Have Programs Like Internet Explorer Up, But There Is Still Plenty Of Memory So I Cant See Why It Would Be So Slow. Its Just Frustrating Because Sometimes It Takes So Long The Call Goes To Voicemail And Nobody (fiancee Included) Believes Me! Any Help From Anyone?
fyi... i use an auto close program so when I close an application it really closes. I don't have the slow response or ability to not answer within 5 secs, etc. maybe it is a low memory issue you are experiencing. I don't lock my phone so that may be it too. Sorry I'm not much help here.
ygohome said:
fyi... i use an auto close program so when I close an application it really closes. I don't have the slow response or ability to not answer within 5 secs, etc. maybe it is a low memory issue you are experiencing. I don't lock my phone so that may be it too. Sorry I'm not much help here.
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No, it's definitely not a low memory issue. It's doing this fresh after a reboot having had no other apps even started.
Hi
I've got a Htc Touch HD from orange and maybe twice a day when I try to answer a call (either by sliding or pressing the hard button) the phone will freeze. It will still vibrate and ring but I have to do a soft reset to get it out of that state.
Nothing responds on the phone at all.
Sometimes it also cuts the other person off and doesn't crash, (so it looks like the other person hung up just before you answered it when they didn't)
Verrrry irratating! Esp when someone rings from withheld number!
Any ideas?
BTW, Making calls is fine no crashes, and experienced no other crashes on any other part of the phone except for this.
try downloading the patches from the HTC webby