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how do access the Internet settings such as change dns serer address
I don't see the DNS anywhere but there are a lot of options if you go to the Browser->Menu->More->Settings
Anyone else have a G1 with no internet connection?
I got mine the morning of the 22nd, and since then I've not been able to access the internet by either means of Edge or 3G. I also live in a very good 3G coverage area. Anyone else having this issue?
I called T-mobile, they escalated it up to engineering and told me they are working on it. Was told I'd more than likely get called back today, and i didn't... Seems everyone I know has no issues with the net and their new G1's.. Anyone here having this problem?
I'm liking the phone OK, but for the 349.99 and 30 bucks tax (I wasn't eligible for the upgrade)and 4 hours in line... I'd like the internet to work out of the box. .
Half tempted to get the Touch Pro, since it appears to be at a local best buy...
I had a HTC diamond touch with WM6.1 same processor pretty much a kickass phone and I can tell a big different when it comes to internet speed.I don't live in a 3G area but the G1 browser is faster than Mobile Internet Explorer and Opera.Mine started working out of the box.
If I were you I would go to your Tmo store and ask and think about the other phone....it's gonna be more expensive too.
See ya.
I did for the 22nd
the chick put the g1 data plan on the wrong line, so I got no joy till I called and had it fixed then waited 8hours for the setting to change...
but now all is well
bhang
Does anyone else's EDGE randomly go off and on? And not the no-service so no-edge thing, i mean i'll be in the same position and it will randomly disappear and reappear...other times it just doesn't connect.
another thing PLEASE HELP WITH...
i have cincinnati bell and they recently rolled out Dual-band WCDMA 1700/2100 network.
is this NOT the same as t-mobiles? i partially bought this phone because it would work with cinci bell because they were both on the 1700/2100 band, but apparently not because i can't get 3g signal...well i've seen it flash 3g before for like 1 second but then it goes away.
any suggestions? i also have mms troubles but thats another thing i'll worry about after fixing my current problems.
I'd guess you need to change the APN settings. Google "g1 att apn" and you should get plenty of instructions for AT&T. Just modify them to work with Cincinnati Bell. And yes, Cincinnati Bell is using the same 1700/2100 AWS-1 T-mo is using.
i have the correct APN - internet DOES work and has worked on all other devices using my current APN configuration.
Hm. Beats me then. Are EDGE and 3G rock solid right now with your other devices?
i hope thats it...EDGE works...most of the time. i haven't gotten G yet. i have no other device to test 3g on...except my brother's super un-smartphone nokia 3555 which displays "3g" at the top almost always...that's the only other 1700/2100 mhz phone that i know of.
hopefully this gets fixed in an update? also, should i delete all other APN's from the list besides my CBW one? and should i have a separate APN for mms and data (cause under the tmobile ones the apn type on the data is set to default and apn type under mms is mms...i copied this format...no luck either...mms still doesn't work).
EDGE and GSM is Smoothest across all HTC i have used.
and GPS is the fastest in all HTC Device may be becuase of Dedicated Antena on Body below Battery cover
I just received mine yesterday and have been using internet all day. the only problem i had was at 2am (gmt) i was dropped down to 2g. But that was a t-mobile problem, my PC broadband was dropped down to 2g also.
Both were back on 3g when i got up.
In you case it may be the phone, id phone up your operator. If your network isnt experiencing any problems then you should send your phone back.
I have an unlocked Defy from T-Mobile USA that I'm using with my AT&T service, but I'm only getting EDGE wherever I go, no UMTS at all, and I've even heard of people getting it to run on HSPA bands. I know already that HSPA is available everywhere from my home to my workplace, thanks to my Atrix 4G. I've rooted the Defy and it's running Cyanogenmod 7 latest. Any help would be greatly appreciated, as I can find nothing on this forum or on Google to remedy the issue.
You should try to change the freq via baseband switcher.And restart.
Maybe you got the "2g only" checked in networks settings..uncheck that.
Settings >Wireless & networks > Mobile networks
You can also put automatic(2G and 3G) mode in GSM/UMTS network preferences.
Thanks for the reply Viper. I just noticed the baseband is set to some central Europe nonsense. Should I change it to one of the T-Mobile USA band settings? There's nothing there for AT&T.
Edit: I changed the baseband to US T-Mobile 3.Something, whichever was latest. 2G only was not checked. I'm still getting 2G only. Could it be my APN settings? Could I copy the APNs from my Atrix?
I'm having a problem with my AT&T connection as well, but I've been using my phone unlocked on the network since March with no problem. I'm new to modding, but OCD about streamlining my electronics. My friend suggested rooting my device and flashing a new ROM. I decided on stock Nordic Froyo, and it makes me so happy not to see all the T-mobile crap in my apps tray.
BUT the collateral damage is not so hot. I have no 3g or even 2g connection anymore. I tried the fix in this thread http://forum.xda-developers.com/showthread.php?t=944258 and was able to get a signal with 4 bars instead of the previous state of emergency calls only, but no letters like E or 3g and no ability to use the internet/transfer data. I also installed the broadband switcher in this thread http://forum.xda-developers.com/showthread.php?t=1052745 and tried all of the T-mobile US bands. No luck. I did rest the APN to default. No change. I've been using wifi, but will have to go back to work soon. Not having access to the smart part of my smartphone will feel sort of like having an arm cut off.
I'm not sure what to do next. I could try flashing another ROM, but from what I've read in the forums, that's no guarantee.
If anyone has any suggestions to help a noob, I'd be forever grateful.
Thanks in advance!
Thanks for the link, halah. Do I apply this as an update.zip from recovery? Or install?
Never mind, it won't work for me, for whatever reason.
Edit: Problem has been resolved. See thread linked below in this first post.
Original Post:
Please confirm whether or not 3G data works on your MXPE and report which carrier you are using. If an MVNO, please
report the network affiliation.
I am using Ting on Sprint network and my 3G data does not work.
I described the problem In this thread: http://forum.xda-developers.com/moto-x-style/help/3g-data-t3233752
I'm working with Ting and Motorola to troubleshoot the problem. I am aware of 3 phones counting mine that do not get 3G data. Trying to ascertain whether this is a fairly isolated problem, if all MXPE phones have the issue, if this is a Sprint issue, or if it is a Ting or other MVNO issue on Sprint.
To summarize: Voice, text, LTE and 1X data all work. 3G data does not work although twice I was able to get it to work for less than 1 minute. It makes no difference if I am in an LTE area or not. SignalCheck Pro mostly reports the 3G data connection as "unregistered" although sometimes it reports it as "inactive". A SIM swap from a Sprint SIM to a Ting SIM made no difference (exact same part number). Various factory resets and carrier wipes also made no difference.
Another symptom is that my phone will not activate unless I have a Wi-Fi connection. Apparently the 3G data connection is needed to properly activate the phone.
Thanks much,
DC
Yes, on Verizon
I'm on Sprint, and when I'm in a low signal area (home), my 3G cycles on and off constantly. I came from a 2013 Moto X and did NOT have this issue. If Marshmallow update doesn't fix it, I will likely sell it and go Nexus 5x.
yes works on Verizon
Sent from my Moto X Pure Edition
Al three, LTE, 3G and 2G work on AT&T.
Looks like I am not alone here.
Mine is Moto X Pure Edition 32GB from Amazon.
I am in Singapore using Starhub.
I have LTE/4G or 3G, but it is like on and off.
Especially when I am on the train and the train goes underground, mostly i am not connected to internet.
It may show LTE or H, when I load FB, it will show me loading icon. That's it.
Hopefully this is a software bug.
It really pissed me off since my old phone Xperia Z Ultra has no issue at all in that area.
Anyone find anyway to fix it?
Thanks.
Thanks for the help. I also posted this request on a couple of other forums and even though the response was limited, there does not appear to be an issue with Sprint which leaves my phone or Ting as the problem.
DC
It works fine for me I'm on T-Mobile. Have you tried going into the settings and searching for cellular network? Because I had a strange issue where my LTE wasn't coming on. I'll post a screen shot of what I'm talking about.
This is in the settings where it says more.
As soon as I push cellular network it starts to scan then a list of providers pop up then I select my provider.
gokart2 said:
I'm on Sprint, and when I'm in a low signal area (home), my 3G cycles on and off constantly. I came from a 2013 Moto X and did NOT have this issue. If Marshmallow update doesn't fix it, I will likely sell it and go Nexus 5x.
Click to expand...
Click to collapse
Turning off LTE in mobile network setting. That solve my problem for me. Personally I like to control network mobile manually. My old phone used to be completely manual means I can force my old phone to connect U.S. Cellular(3G) or Verizon(3G) while im in the 1x area.
joe1blue said:
As soon as I push cellular network it starts to scan then a list of providers pop up then I select my provider.
Click to expand...
Click to collapse
Yes, I'm very familiar with that menu but it must be different for CDMA carriers. I get a new menu after choosing cellular network and one of the options (Preferred Network Type) is where I can choose LTE, 3G, 1X or Global. Makes no difference which I choose, 3G still doesn't work.
I've returned the phone to Motorola for a replacement.
DC
Just turned off 4g to see if 3g works since I always get 4g where I live. It works fine on Verizon.
I live un chile where the internet its not so good, but with aws i have a great experience
Enviado desde mi XT1575 mediante Tapatalk
Hi DC, I have the exact same problem as you. Wondering if getting a new phone from Motorola fix your 3g issue?
Thought I would test this since I'm on Sprint. Forcing 3g seems to work fine, downloading speedtest on 3g right now.
I am on MM and did not test on LP.
hmfish said:
Hi DC, I have the exact same problem as you. Wondering if getting a new phone from Motorola fix your 3g issue?
Click to expand...
Click to collapse
I haven't received the new phone yet. Motorola took a bit longer than originally thought. The new phone is supposed to be here early next week. I'll report back after I get it activated and tested.
DC
hmfish said:
Hi DC, I have the exact same problem as you. Wondering if getting a new phone from Motorola fix your 3g issue?
Click to expand...
Click to collapse
The new phone did not fix the issue. Still no 3G data. What carrier are you with? So far, other than a couple of overseas users, the only people I've found with the problem were customers of a Sprint MVNO.
Since I sent the first MXPE back, I've acquired an Airave because the Sprint signals at my house are a bit weak. Strange thing is that I do get 3G data when connected to the Airave but nowhere else.
DC
Update. After two Moto X PE phones, numerous factory resets, much research and testing, there is now a work around to this problem. The problem does not appear to impact any phones on the big 4 networks. It only impacts phones on a Sprint MVNO.
Thanks to all who participated in this thread.
There are now known eHRPD issues with Sprint and their MVNOs. The work around solution is to disable eHRPD. Sprint is working on changes to eHRPD that may resolve the issue permanently. Thanks to Ting for their persistence in helping get to the bottom of this problem.
DC
3G on Moto X Pure Edition.
Yes it works in some area's on T-Mobile, Does not work sometimes. Wish the range was better.
I am really sorry for post duplicated, but I have only 5 days to return this phone which I absolutely love.
However this Internet issue is really bothering me.
I just bought my Mate 8 with build number NXT-L29C636B103, but I have been experiencing mobile data issues with my T-mobile carrier that only when I get 4G symbol, I can go online. Whenever I am getting either 3G or H+, I can not connect to internet at all.
I have tried my wife's T-mobile phone, at the same location, her phone will get 4G LTE, my phone will have 4G, whenever she is getting 4G, I am getting H+ or 3G, which I can not go online anymore but on her phone, it still works.
Is is because of the version of the Mate 8 I am getting or the setting is wrong, please help!!!!
Probably wrong settings. Check your apn. And also make sure your phone isn't set up to just LTE only in the phones hidden menu
Update the software also and then check access point settings and set manually.
I check the updater, but there is no new update at all.
About the APN, I have copied exactly the same setting as my wife's S6, but still this issue.
Basically, whenever I am getting 4G above the bar, I can go online, no problem at all. But whenever it comes 3G or H+, my internet completely dropped!
I don't have that problem on T-Mobile with the NXT-AL10. I can be on one bar of HSPA and go online. There are two things possible. You have a bad phone with a bad radio or T-Mobile is doing work in your area and that's why you have no internet on anything other than 4G. T-Mobile was like that in my area two years ago until they upgraded. I would think it's the service. Try turning off VOLTE and LTE Cat 6 CA and turn on Data Roaming and see if that fixes it.
ajsmsg78 said:
I don't have that problem on T-Mobile with the NXT-AL10. I can be on one bar of HSPA and go online. There are two things possible. You have a bad phone with a bad radio or T-Mobile is doing work in your area and that's why you have no internet on anything other than 4G. T-Mobile was like that in my area two years ago until they upgraded. I would think it's the service. Try turning off VOLTE and LTE Cat 6 CA and turn on Data Roaming and see if that fixes it.
Click to expand...
Click to collapse
I was actually trying to help out on this issue, on another forum as well. One thing we discovered is that the settings for LTE Cat 6 CA are not on the L29 model.
Dumb question but you aren't using a metal case are you? Any aluminum case will degrade wifi and LTE to the point where it might switch over to HSPA+ due to poor LTE reception.
ilovejdmtoy said:
I am really sorry for post duplicated, but I have only 5 days to return this phone which I absolutely love.
However this Internet issue is really bothering me.
I just bought my Mate 8 with build number NXT-L29C636B103, but I have been experiencing mobile data issues with my T-mobile carrier that only when I get 4G symbol, I can go online. Whenever I am getting either 3G or H+, I can not connect to internet at all.
I have tried my wife's T-mobile phone, at the same location, her phone will get 4G LTE, my phone will have 4G, whenever she is getting 4G, I am getting H+ or 3G, which I can not go online anymore but on her phone, it still works.
Is is because of the version of the Mate 8 I am getting or the setting is wrong, please help!!!!
Click to expand...
Click to collapse
I have the same exact problem! Im on metro which is tmobile. Have you found a solution?
ajsmsg78 said:
I don't have that problem on T-Mobile with the NXT-AL10. I can be on one bar of HSPA and go online. There are two things possible. You have a bad phone with a bad radio or T-Mobile is doing work in your area and that's why you have no internet on anything other than 4G. T-Mobile was like that in my area two years ago until they upgraded. I would think it's the service. Try turning off VOLTE and LTE Cat 6 CA and turn on Data Roaming and see if that fixes it.
Click to expand...
Click to collapse
I have the L29 model. On T-Mobile, I was getting 3 mbps down and 1.6 mbps up. So I tweaked it around and enabled Data Roaming. Now I am getting 15 down and 9 up. Much more reasonable.
Recently had a similar issue. I copied over the apn from a tmobile device and that was the issue.
Try the 2 apn setup that should be default when you reset apn.
https://goo.gl/photos/a1v3v7K9sKbqBE1C8
I have T-Mobile and it works fast but do yours say "4G" instead of LTE too?
Sent from my HUAWEI NXT-L29 using XDA-Developers mobile app
Any updates on this issue? I'm still getting extremely slow mobile data speeds.
First you need to make sure your APN settings are correct.
With my service I had to change that APN to tracphone.vzwentp and that got my 3G service.
After that Dial *#*#4636#*#* for phone testing
Go into * Phone information *
Then down to * Set preferred network type * and set it to * LTE/CDMA auto (PRL) *
This helped give me 4G LTE
And or you need to change the preferred network under cellular network settings to LTE/CDMA
First post so let me know if I need to change anything thanks
So apparently when I changed the band over to USA Band it gave me LTE. The calling worked for around two days and then just stopped working but I still had LTE.
Once I changed the Band back over to Cellular it gave me calling and txt back. I can switch it back and forth to get either 3G or 4G.
I'm hoping that with the new Nougat update it will fix this issue but for now if your calling and LTE work for you on USA Band more power too you.
If the Nougat update doesn't fix this issue I'm going back to Straight Talk AT&T where I had 4G LTE, Talk, and TXT
Motorola Moto G4 XT1625
Total Wireless (Verizon Network)
Android 6.0.1
What 4g speeds are you getting? Hear Verizon mvno are capped at 5mbps
brownd7380 said:
What 4g speeds are you getting? Hear Verizon mvno are capped at 5mbps
Click to expand...
Click to collapse
I only get 5.4mbps down and 2.3mbps up so far.
I'm headed to California in two weeks where I wanted to test it.
Before when I was a Verizon customer I got 65mbps down so I'll see if it's different there too.
It's possible it is throttled. I have Net10 and using the CDMA option because Verizon has awesome signal where I live compared to att. Att did have higher speed rates on LTE but 5mpbs is more than enough for what I need and what anyone should need.
All Verizon MVNOs are throttled to ~5Mbps down, ~2Mbps up. Only Verizon Prepaid proper and Verizon Postpaid are unthrottled.
Hi there, your guide helped me get on LTE. Thank you!
United States band option is located in the 3 dots in the upper right hand corner.
So why in the world is it that these MVNOs recognize this phone straight away using the verizon network, but through VZW I can only get 3G? This is infuriating! I set up several of these for friends on prepaid networks and they all worked straight away with 4G. Finally added our son to our VZW plan so he could use his phone as an actual phone and it's stuck in 3G hell.
I'm on an MNVO using Verizon's network and it defaulted to 3G. I had to do this to get on 4G. I've lost the ability to make phone calls though, so I'm using hangouts for that function.
I can confirm that regular calling does not function on 4G LTE so like the OP, I am having to switch back and forth on Automatic and United States which is aggrivating.
I hope this helps someone:
I have LineageOS 14 nightly installed on this phone. I was going to return it because I was tired of dealing with the switch to make calls.
I figured out that my baseband wasn't the latest, so I figured one final nuclear option of flashing the stock back on to the device would potentially help this.
After a long bout with a soft bricked phone, I managed to get the phone to flash back to stock Amazon adz and then take an OTA. My baseband changed from x45R to x62R.
I then reflashed TWRP and LineageOS 14. It still didn't work but I played around with the settings and managed to get it working. You have to set the Radio Band to Automatic and then you'll get LTE data and CDMA voice. Preferred network type in Mobile network settings is LTE / CDMA. FYI The settings may reset after a reboot.