[Q] Phone always awake when screen is on - Galaxy S 4 Q&A, Help & Troubleshooting

Hello everyone,
Since my S4 is on 4.4.2, it's always awake when the screen is on, even if I'm not using any apps, which wasn't the case before the update. I'm rooted and used BetterBatteryStats, but I can't find any processes or wakelocks causing it. Screen-on time is pretty bad. Does anyone have an idea how to fix this?
Factory reset didn't help.
Thanks!

Come on...Is this really the skill level of XDA now?
If your screen is on, then your phone is awake. How should it display anything on the screen while your phone is sleeping?
Your screen on time is perfectly normal.

Be easy man I saw this problem few times, he is talking right but I dont have a solution

Lennyz1988 said:
Come on...Is this really the skill level of XDA now?
If your screen is on, then your phone is awake. How should it display anything on the screen while your phone is sleeping?
Your screen on time is perfectly normal.
Click to expand...
Click to collapse
No, awake means the phone is actively doing something. Before the update, I've browsed websites for hours without the phone being awake at all.
For example, the stats of a GSG4 Mini on 4.3:

xxera said:
No, awake means the phone is actively doing something. Before the update, I've browsed websites for hours without the phone being awake at all.
For example, the stats of a GSG4 Mini on 4.3:
Click to expand...
Click to collapse
No you didn't.
The battery stats screen might have been saying that, but it was a reporting error by the stats monitor. You absolutely positively under no circumstances were browsing the web without the phone being awake.
Also your battery stats screens are not showing that the screen is on constantly. It's showing that your WIFI is on constantly.

I don't think WIFI is the problem here. With the screenshots I just wanted to show that the phone is awake (and using relatively much power) as soon as the screen is turned on, and doesn't stop until it's off. On the mini/before the update the phone wasn't constantly awake while the screen was on, as shown in the previous screenshot.
Any ideas how to stop it? Or is this just a quirk of KitKat? I'd be glad if someone could check their battery stats on their device.

xxera said:
I don't think WIFI is the problem here. With the screenshots I just wanted to show that the phone is awake (and using relatively much power) as soon as the screen is turned on, and doesn't stop until it's off. On the mini/before the update the phone wasn't constantly awake while the screen was on, as shown in the previous screenshot.
Any ideas how to stop it? Or is this just a quirk of KitKat? I'd be glad if someone could check their battery stats on their device.
Click to expand...
Click to collapse
Dude, your other phone was awake when the screen was on. Period.
All phones are awake when the screen it on. Period.
It doesn't matter what battery stats or monitors say. If they said the phone was asleep while the screen was on and while you were actively using it, the stats were wrong.
If the screen is on, the phone is awake and the processor is processing stuff. There is no grey area here. There is no possible way a phone's screen it on and its displaying an image without the processor being awake and active. It's physically impossible.

Related

SGS2 Awake time

When I look at my battery usage I saw that my S2 is constantly awake, even when I turn the screen off and put the phone away for a couple of hours.
I've turned off Wifi/3G and even background sync, but it stays awake all the time causing the battery to drain a lot faster than I want. Is there a way to stop this?
I hear people talking about theirs dropping only a couple percent per hour when not using the phone but mine at least drains 10% per hour.
Could it be the Social Hub?
Btw, my S2 runs on the latest KE2 firmware.
For me, I've noticed a big decrease in idle-battery draining when I rooted and removed Social Hub and I never even used it. It still stays "awake" as much as it did before on the little lines in the battery usage app, but a lot more juice.
Used to lose 10% per hour like you, now more like 5%.
If it stays awake all the time, something is _wrong_. If I don't use my phone the only awake time I can see in the battery status is every 15 mins (approx) when it goes "awake" a couple of seconds to update all the **** I have updating. It never stays awake all the time.
edit:
And just to give some more info. Mine is still stock on KE2 with all the crap Samsung put in the phone still in place.
SBS_ said:
If it stays awake all the time, something is _wrong_. If I don't use my phone the only awake time I can see in the battery status is every 15 mins (approx) when it goes "awake" a couple of seconds to update all the **** I have updating. It never stays awake all the time.
edit:
And just to give some more info. Mine is still stock on KE2 with all the crap Samsung put in the phone still in place.
Click to expand...
Click to collapse
sorry for highjacking your thread, but how do you guys get all this awake battery time info, is there a particular app you guys use.?
marvi0 said:
sorry for highjacking your thread, but how do you guys get all this awake battery time info, is there a particular app you guys use.?
Click to expand...
Click to collapse
Tap the graph at the top of the battery page.
LarcusMywood said:
For me, I've noticed a big decrease in idle-battery draining when I rooted and removed Social Hub and I never even used it. It still stays "awake" as much as it did before on the little lines in the battery usage app, but a lot more juice.
Used to lose 10% per hour like you, now more like 5%.
Click to expand...
Click to collapse
I think I experienced the same thing this night. I lost about 10% in 7 hours but the graph still showed that my phone was awake all the time.
Again, I turned the Wifi and 3G off. I'm still running the stock KE2 firmware together with all the Samsung apps. I haven't rooted it yet.
Also, Maps and Social Hub seemed to be active a lot when I look at their stay awake times.
bump.
to much awake time here as well.
how can i find out whats causing it?
I'd put money on it being widgets. Remove all the widgets from home screens, restart the phone and see if that fixes it. You can thank me later ;-)
Sent from my GT-I9100 using XDA Premium App
try watchdog, or adb logcat
I have this problem from time to time, killing wifi sharing stopped it for me. Comes back once a day for no reason I can see. 1 Kill a day keeps the phone last a full day for me.
Sent from my GT-I9100 using XDA App
Yeah I also see the occasional WTF moment when the phone suddenly decides in the middle of the day to stay awake 100% of the time. Battery then drains about the same 5-10% an hour you see. Not sure what causes it but a reboot usually fixes it, battery drain goes back to 0.5%-2% an hour that it usually sits at.
Sometimes I also see wifi sharing eating a constant ~50% of CPU, at which point battery drains more like 25% an hour, though not sure if it's related. If only I could disable the damn thing without rooting.
I also have this weird problem. My 2g data connection remains on because I receive a lot of emails so Ive enabled push notifications. However the problem is even when the screen is off, the phone stays awake 100% of the time.
I went to sleep after completely charging the phone at around 11pm and when I woke up at around 9 am, the battery was at 30%. That is 70% battery gone for not doing anything at all. Really need a solution for this guys. Or should I just turn off my data connection?
i had this prob with Widgetsoid installed.
Problem gone when i removed it.
Find on XDA BetterBatteryStats app.. Use phone for a while then run app. Check detected wakelocks. Based on that you can hunt which app or widget keep device always on.
Phone works normally if you compare Screen On and Awake graphs. Both graphs should match. Awake periods can be sometimes be out of screen-on intervals, but no too often.
In my case, I found that maps keep my phone awake.. then I figired that weather widget kep tracking my location (and uses maps for this). Also Lattitude uses maps to track location. When I configure weather widget to not track my location (im usually always in a home town) and turn off latitude, lots of awake periods dissaperar.

Awake while screen off

I'm on CM7.1 stable. Haven't had battery issues for a while, but starting a few days ago I've been getting rapid drain with heating. Battery use screen shows that the phone is awake most of the time the screen is off, but it doesn't reveal which app keeps waking it up. I also tried Spare Parts to see if any app is hogging the partial wake lock, but nothing seems to account for it.
Any other ideas on how to trace it? Must've been an app that updated in the past 3-4 days.
Sent from my HTC Glacier using Tapatalk
Just to show how this looks, here is a screenshot of the battery screen.
Notice that I put the phone in airplane mode for the past hour as I was writing an exam, yet it still appears awake with screen off. The phone was warm when I retrieved it after an hour of the radios being off! Something is seriously wrong here.
Sent from my HTC Glacier using Tapatalk
I can only guess it is an application or service keeping your phone from going to deep sleep- also known as "partial wake lock" or something like that...
What to do? You can probably nail the culprit using some application like BetterBatteryStats (Market it, or look for it at xda's app thread- it is somewhere here). It will help you find who/what is keeping the phone awake.
I think that Battery Monitor Widget can also give you similar info.
You may need some help in the BBS thread to help you interpret the results as they are not always obvious or easy to tell who's the problem.
Right. What's confusing me is that nothing in the partial wake lock list is showing more than about 10 minutes of lock time, yet the phone gets stuck awake for more than a solid hour of screen off time.
Sent from my HTC Glacier using Tapatalk
I think I figured it out. I had a trigger set up in Tasker that resets the phone's data connection every time it crashes out with an error (and my carrier WIND Mobile does this quite frequently). On days when the battery was constantly draining, it may have been because the network was particularly error-prone and my trigger therefore kept going off. And each time it went off, Tasker must have flipped the phone into awake mode.
I've turned off the trigger for now, to see if it stops draining.

Battery problems?

My new note's battery seem weird after I let it run to 1% and then charge up to 100%.
After that, it seems to lose battery very much faster.
Left overnight, it went from 79% to 49%!! a 30% drop!!
I checked Battery status report battery health is good and average 33-35 degrees temperature.
Bulk of battery usage is reported for Display (62%, "time on" of 1hr 30m) ...
Is this normal??
What can I do?
Thanks.
Maybe the battery needs some recalibration, run it down to 1% then charge the phone while its still off.
Here's the battery level profile...
Not sure what is keeping the phone awake even while screen-off??
Any help or advice to diagnose and resolve the battery issues appreciated.
planetcooler said:
Here's the battery level profile...
Not sure what is keeping the phone awake even while screen-off??
Any help or advice to diagnose and resolve the battery issues appreciated.
Click to expand...
Click to collapse
Try a factory reset and then calibrate the battery.
Just woke up after the first night with the Note. I had 45% battery left when i went to bed, and now 9 hours later it's at 43%.
Sent from my GT-N7000 using xda premium
planetcooler said:
Not sure what is keeping the phone awake even while screen-off??
Click to expand...
Click to collapse
You diagnosed the problem correctly by identifying the device being awake while the screen is off. I suggest two tools to narrow it down:
1. Cpu Spy, Market, free, displays how much time the CPU spent in the different power states. During the night it should almost completely be in deep sleep.
2. BetterBatteryStats, Market, ~2.50$, allows to identify apps with wakelocks, apps which prevent the system to enter the deep sleep power state while the screen is off and the device basically is idleing. On CM Spareparts xan do that for free, for Samsung devices I first have to find a free alternative app that works...
No wipe needed (yet), no delete this or do that. First find the villain, then shoot em, not the other way round.
Sent from my GT-N7000
Installed BetterBatteryStats,
but there is lots of information, and I have little clue what these constitute or how to identify what apps cause the issues??
You could post screenshots of all the screens of betterbatterystats and we will try to help you.
Charge the phone to 100% and disconnect it right before you go to sleep, enter cpuspy and reset its counters. Then enter task manager and kill all the programs and clean the memory. Now go to sleep and when you wake up post screenshots of the built in battery stats, betterbatterystats and cpuspy.
Hi
I have a similar problem, my battery keeps draining entirely too much for what I think it should. Mine gets drained about 40% in about 10 hours of very light use.
BetterBatteryStats shows it is WiFi that has a humongous amount of wakelocks, but the thing here is I have WiFi disabled.
Image (BetterBatteryStats): http://antti.vahtera.org/images/SC20111221-020623.png
CPU Spy shows nothing that looks that weird to me, although I rather wonder why so little deep sleep and so much 200MHz, but that might be if deep sleep has a longer "counter" than it did on SGS/SGS2. If I use the phone to check time, or twitter from a widget couple of times per hour, does SGN enter deep sleep during those "breaks"?
Image (CPU Spy): http://antti.vahtera.org/images/SC20111221-020441.png
But, the one that caught my eye, was the stock Battery Info window. During the (almost) entire 10h time the phone was awake?! Why in the whole wide world? Does SGN really have some bug with WiFi keeping it awake even though it is disabled?
Image (Battery Info -window): http://antti.vahtera.org/images/SC20111221-020744.png
I really wanna get behind this. I love this phone, but this battery drainage begins to be a problem for me. I got about 2-5% drain per night with SGS2 and 10-15% per day on similar usage.
AnttiV said:
Hi
I have a similar problem, my battery keeps draining entirely too much for what I think it should. Mine gets drained about 40% in about 10 hours of very light use.
BetterBatteryStats shows it is WiFi that has a humongous amount of wakelocks, but the thing here is I have WiFi disabled.
Image (BetterBatteryStats): http://antti.vahtera.org/images/SC20111221-020623.png
CPU Spy shows nothing that looks that weird to me, although I rather wonder why so little deep sleep and so much 200MHz, but that might be if deep sleep has a longer "counter" than it did on SGS/SGS2. If I use the phone to check time, or twitter from a widget couple of times per hour, does SGN enter deep sleep during those "breaks"?
Image (CPU Spy): http://antti.vahtera.org/images/SC20111221-020441.png
But, the one that caught my eye, was the stock Battery Info window. During the (almost) entire 10h time the phone was awake?! Why in the whole wide world? Does SGN really have some bug with WiFi keeping it awake even though it is disabled?
Image (Battery Info -window): http://antti.vahtera.org/images/SC20111221-020744.png
I really wanna get behind this. I love this phone, but this battery drainage begins to be a problem for me. I got about 2-5% drain per night with SGS2 and 10-15% per day on similar usage.
Click to expand...
Click to collapse
yeah, there's something seriously wrong with your phone. Are you rooted ? would you consider a full wipe and maybe a different ROM ?
Not rooted, not modified in any serious way either. (Using GO Launcher EX, not TouchWiz launcher, that's really the extend of modification on this phone.)
Android version is 2.3.6, Baseband N7000XXKK5, kernel 2.6.35.7-N7000XBKK4
This is what was shipped with the phone. It's unbranded and unlocked.
I haven't really done anything to it but installed apps from Android Market (and a couple with Samsung Apps).
EDIT: This is my day-to-day phone with all settings as I like them and all things set, so I would like if I wouldn't have to do a full wipe. But if nothing else helps, I guess I'll have to, in the end.
I hope someone will be able to help you cause I've never seen anything like that.
Sent from my GT-N7000 using Tapatalk
This might help...
I had the same problem. The first night my Note was dropping from 100% down to about 50% when I was asleep and the screen was off.
In the battery stats I could see that it was the Android core that used all this power.
So I tried a couple things to see if it helped:
1) I went to WiFi-settings and set it to turn off WiFi when screen off. This is a setting that is not on by default, you have to set it yourself.
2) I turned off AutoSync (Google account and so on)
Those to settings removed the overnight powerdrain problem. The next night it only went from 100% to about 98% when I slept
And since I am a serious betterysaver I also turned off autolight on screen, and set it to lowest light possible (still nice picture). I turned on the "Autoadjust screenpower), turned off all animations, turned off all kind of vibrations on the phone.
I left the"System powersetting" alone. It didnt save much power and it made the phone slower.
All in all, now my battery is great, I still have lot of juice left after a full day of using my Galaxy Note
I seem to have fixed my problem, without having to do a full wipe. I don't know which part it was that finally did it, but I'm glad it now behaves like I think it should. (about 2% battery drain in ~5h in pocket, one 1min phonecall and two or three times checking time from lockscreen.)
Anyway, I apparently ALSO had the infamous problem with Mediaserver eating humongous amounts of battery, so I'm not sure if that had anything to do with the WiFi keeping it awake or was just a separate problem.
Long story short, here's what I did:
a) installed JuiceDefender, had it manage Wifi
b) turned Wifi on, restart
c) turned Wifi off, restart
[d) installed nomedia manager and excluded most directories from mediascanner]
e) turned phone off, recharged to 100%.
Seems to be working now. No WiFi wakelocks, no mediaserver eating CPU, deep sleep ~70% of the time.

Screen Stays Awake

Hi,
The screen on my Nexus 4 has started to stay awake. I've noticed my battery drain a lot quicker over the last couple of days and I also noticed that every time I pulled my phone out the screen was lit so I've taken it out and watched it. It just stays awake all the time. If I turn the screen off the minute a message or anything comes in the screen wakes and stays awake so near impossible to keep it off for any length of time.
I do have the developer screen enabled and had stay awake whilst charging option enabled. I disabled that to make sure that this wasn't causing the screen to stay awake thinking it was somehow on the charger when it wasn't however the problem persists even with that option unchecked.
I have the screen timeout in display set to 30 secs.
Anybody else experiencing this or no how to solve?
The phone is stock and unrooted though I plan on rooting later today.
ktz84 said:
Hi,
The screen on my Nexus 4 has started to stay awake. I've noticed my battery drain a lot quicker over the last couple of days and I also noticed that every time I pulled my phone out the screen was lit so I've taken it out and watched it. It just stays awake all the time. If I turn the screen off the minute a message or anything comes in the screen wakes and stays awake so near impossible to keep it off for any length of time.
I do have the developer screen enabled and had stay awake whilst charging option enabled. I disabled that to make sure that this wasn't causing the screen to stay awake thinking it was somehow on the charger when it wasn't however the problem persists even with that option unchecked.
I have the screen timeout in display set to 30 secs.
Anybody else experiencing this or no how to solve?
The phone is stock and unrooted though I plan on rooting later today.
Click to expand...
Click to collapse
Does it stay awake but go very dim? I have this issue too.
can it be caused by the screen protector blocking the light sensor somehow?
Can you install BBS (BetterBatteryStats) and see what's keeping your phone awake?
Sounds like a FULL_WAKE_LOCK is constantly being imposed on your phone.
Questions
Is it only when you put it for 30s?
What's around your pocket when you put your phone in it?
Do you have any attachments onto your phone? e.g. skin protectors, cases...etc
Does this occur on any screen or just your home screen and the developer options screen?
Though some questions may be obvious, the best method is to be thorough with the situation. Answering these questions will help us better help you.
My phone shut itself down about an hour ago (plenty of battery left as I had to charge it earlier and was at 50% when it did come back on). It took several minutes before it would respond to getting turned back on again. I've got 2 messages since and the screen is now tuning off as it should. I had turned the phone off a few times to see if it rectified yesterday however that didn't work.
The problems wasn't anything to do with me having it in my pocket as the problem still existed when I had it sitting on my desk. I have no screen protectors or case and I never put it in any pocket that has anything else in it as I don't want to ruin too quickly.
So not sure what's going. All seems very odd. Hopefully not a sign that the phone is on the way out but looks ok for now. Will have to watch and see what happens over the next few days.
Thanks to all who took the time to respond. Hopefully I won't need to bother you again on this issue but not convinced just yet

Unexplainable battery drain

For a month or more I'm facing totally unexplainable battery drain.
As seen on the screens below, the phone is awake, but it is not detected anywhere - not by android nor by GSam. In any case the battery draws faster.
I have one observation tho - this happens after I make phone calls. Not every time, but once per 2,3 days.
Any ideas?
Spo0f said:
For a month or more I'm facing totally unexplainable battery drain.
As seen on the screens below, the phone is awake, but it is not detected anywhere - not by android nor by GSam. In any case the battery draws faster.
I have one observation tho - this happens after I make phone calls. Not every time, but once per 2,3 days.
Any ideas?
Click to expand...
Click to collapse
You have this problem
http://forum.xda-developers.com/note-4/general/explanation-horrible-note-4-battery-t3004274
I'm pretty sure that I don't have this issue. Yes, the percentage in GSam maybe high, but I don't believe this reflects what is happening.
First of all - I don't have bad battery life. Usually my over night drain is less than 1%/1h.
Second - the issue appears sporadically.
Third - in the provided thread I don't see the issue appearing in stock battery monitor, while mine appear.
At last - my battery drains faster only while the issue is present and before I restart. After that it is back to normal ...
@Spo0f
Just some suggestions maybe you're using 3g I always have that turned off and switch it on when I use it my guess is that some apps are causing your drain after a call maybe like you said if you're not fimiliar with greenify I suggest you use it to stop all those apps and system apps also uninstall all those bloatware you don't need or at least freeze them if you don't mind lower the resolution to 1080p with nomone app use power save or disable dvfs and use an app to lower and raise the CPU to save juice when not needed....
Thanks for the suggestions, but as I said - this problem appear sporadically - home when using WiFi as well as outside when using 3G.
All of the rest is done - I'm no newby
Spo0f said:
Thanks for the suggestions, but as I said - this problem appear sporadically - home when using WiFi as well as outside when using 3G.
All of the rest is done - I'm no newby
Click to expand...
Click to collapse
Oh sorry mate well I don't use much 3g so I can't help you there but if you're having drainage when you're using WiFi in general then maybe you should reconsider investigating the post above with the link I don't have so much drainage on connectivity with 3g or WiFi....viewing the pics you uploaded it seems suspicious.... Maybe an app? I don't know...
Use wakelock detector
Spo0f said:
I'm pretty sure that I don't have this issue. Yes, the percentage in GSam maybe high, but I don't believe this reflects what is happening.
First of all - I don't have bad battery life. Usually my over night drain is less than 1%/1h.
Second - the issue appears sporadically.
Third - in the provided thread I don't see the issue appearing in stock battery monitor, while mine appear.
At last - my battery drains faster only while the issue is present and before I restart. After that it is back to normal ...
Click to expand...
Click to collapse
My overnight drain was also very low, but that was because the faulty device on the network was asleep at night too (my desktop).
If you're not rooted, use the PC version of Wakelock Detector at the end of your day and post screenshots of your highest drainers for the various categories. In my case, the device was being woken up by something on the network and it showed.
Bear in mind that actively downloading something in the time period will also raise wifi power used but more stats will help.
The fact that you're still experiencing a lot of drain even when outside suggests it might be a rogue app
One phone call today and after it the phone stayed awake.
Because I had issue with the PC WLD the screen shots are from 11 minutes after one of the disconnects. The device was awake all of them.
Spo0f said:
One phone call today and after it the phone stayed awake.
Because I had issue with the PC WLD the screen shots are from 11 minutes after one of the disconnects. The device was awake all of them.
Click to expand...
Click to collapse
I also checked out my battery behaviour this night and was very disappointed. Although my phone was in flight mode and every peripherals and services shut down, today morning my phone was crying for energy. So I made a quick investigation in my power diagram and found out, that "Android OS" requested a wakelock during the whole power-on time. So I installed "CPU Spy" to check in which states the phone was really over the whole charging period. I couldn't believe my eyes. Although the kernel should do it's job good, cause most of the CPU times are in lower freqeuncy states, the deep sleep mode was never activated.
Therefore I installed an app called "Wakelock Detector" to check out which apps could cause that. I found out, that S Health had a big amount of wakelocks and also active-time, so the first thing was to disable S Health. After some minutes I checked back, but nevertheless still no deep sleep time in "CPU Spy".
So I searched around and found another one arguing about the wakelocks and that they could be the products of some programming issues concerning WiFi. The should be gone, after turning off WiFi and rebooting yout phone. And it seems that he was right. I waited some time and hooray, "CPU Spy" listed the phone state "Deep Sleep" the first time as an active state and also with the major active-time. So at least that was some step ahead. (I have to remark, that S Health was already unfrozen at this time, so S Health should not be responsible in any way.)
The next step was to reactivate WiFi, leave it on and set the phone on standby. After some time I checked back again the phone showed even more deep sleep time. So that was an improvement. I reactivated everything and waited some time... Deep Sleep all over the time. Can't figure out for now, if it was S Health, WiFi, or anything else that caused the wakelock for sure. At least the reboot helped. I'll check that out on a long-term test, maybe I get some further conclusions.

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