My girlfriend just upgraded from an S3 to an S5. Since then, the call quality on my end has been extremely bad. She is almost not understandable at times. This is worse when she calls my cell phone, but also happens on land lines. Not having had a chance to look in to this issue, I was curious if there were any settings that could possibly remedy this. I'll be seeing her in a couple days, and want to swap phones with her and let her hear what I'm hearing. However, if there is an easy fix I would like to be able to implement it then.
I'm not sure if root has been gained on this phone, but I'm pretty sure that she wouldn't be terribly interested in rooting or doing any other serious modifications. If this is an issue nobody else has, I'll probably suggest she take the phone back and get a new one.
Any help would be appreciated.
Idk where you are located, but my s5 was getting nothing but pretty wonky 3g and horrible calls for like 2-3 days straight, woke up this morning and everything was peachy .... wichita ks area. .. .... yes, we DO have 4g in ks... we are also nearing the end of bell bottom jeans and pretty close to getting cd players in all new cars brought into the state. ..
beav3r
FranzDages said:
My girlfriend just upgraded from an S3 to an S5. Since then, the call quality on my end has been extremely bad. She is almost not understandable at times. This is worse when she calls my cell phone, but also happens on land lines. Not having had a chance to look in to this issue, I was curious if there were any settings that could possibly remedy this. I'll be seeing her in a couple days, and want to swap phones with her and let her hear what I'm hearing. However, if there is an easy fix I would like to be able to implement it then.
I'm not sure if root has been gained on this phone, but I'm pretty sure that she wouldn't be terribly interested in rooting or doing any other serious modifications. If this is an issue nobody else has, I'll probably suggest she take the phone back and get a new one.
Any help would be appreciated.
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My dad has this problem. He has an S3 mini and I had an S3, so I was pretty familiar with the setup. I did the research and found at least two things we could try. I can't remember one of them as I don't think it helped (might have been turning off Noise Reduction in Call Settings). Funny thing was that when I looked it up, only left handed people had the problem. Apparently, they were covering the mics with their pinkies. I think the mic has shifted sides now. Check and see how she's holding it. If she's right handed, her pinky could sit right over the mic to steady the phone. My dad still has this problem...when he forgets he's covering the mic with his finger.
FranzDages said:
the call quality on my end has been extremely bad. She is almost not understandable at times. .
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I seem to be having the same issue. I've had folks tell me that they are only getting every 2nd or 3rd word when using the regular mic or speaker. However, when I use bluetooth, there are no issues. Seems like a microphone issue but cannot seem to find anyone else with this but you.
Related
Hay all. Roughly 3 weeks ago i purchased 2 Galaxy S units from Bell Canada one for me and one for the GF. In the first few days, about one in every 4 calls on both units, the person I was calling (or had received a call from) was reporting that it was anywhere from near impossible, or completely impossible to hear my voice, and sometimes just hung up as a result. They report what sounds like garbling of my voice, sounded like I was underwater, robot sounding, or large amounts of static. I went back to the bell store where i purchased the units and after a lengthy conversation they swapped both SIM cards as we originally assumed it was a reception problem. Another few days went by, and nothing had changed. Myself and the GF had also made several calls to the store and they heard for themselves what i was talking about and completely agreed that there was definitely something wrong. They offered to replace the two units with new ones without question. Only problem is, no stores in the city had any left (this was last wednesday sept 1st) So now i'm waiting, with two phones that are for the most part at best, 70% useless for phone conversations.
Now... since then, i have absolutely positively figured out whats going on. These phones absolutely HATE any background noise what so ever!!! if it is not completely quiet, with near zero background noises, these two particular units are absolutely useless!! Example... The GF takes the bus to work every morning, while shes standing inside the bus shelter by herself, she calls her mom every morning to chat, the second she gets on the bus, and the bus starts motoring along, that is it, her mom can hardly pick out a thing she says overtop of garbling voice, and what sounds like static. Anywhere downtown in among the traffic and city noise, same thing. useless.. I operate heavy equipment for a living, and same thing... And believe me inside the cab of an excavator with all the windows and doors closed, it is NOT noisy what so ever!! maybe a tad bit, but not very. Same deal, nobody can hear a word I'm saying... I **** the machine off, and bang... sounds perfect... I could give lots of other examples, but i think my point is clear.
I'm just wondering if anybody else has had similar experiences?? My gf reports that one of her friends at work has the same phone, and she experiences exactly the same thing.. and is also waiting for a replacement... Just wondering if somehow a batch of these units (here in Halifax NS) is defective, or if its normal for these, or any stories and experiences would be appreciated. Of course, i called Samsung, and Bell CS line, and of course neither report any problems of any sort with these phones. Thanks for your input..
no complain from people i talk to on the phone
i've been using it for more than a month now
So even when your in noisy places, people still have no problem hearing you what so ever??
I just want to make sure nobody's time is being wasted by getting a replacement if these phones are prone to picking up a lot of background noise and not knowing what to do with the extra noise that doesn't belong...
Thanks for your reply!
restaurants and coffe shops are usually pretty noisy places
so are malls
never tried it during a ball game or an air show, so i can't say for sure.
Just to drop a line from another thread where I discussed similar issues with outoing sound quality:
http://forum.xda-developers.com/showthread.php?p=8001035#post8001035
I've now tested three Samsung Galaxy S units and they all sound the same (i.e. quite bad outgoing sound quality, regardless of environment/network reception, worse in noise).
There's clearly some problem here.
I don't know if it is the drivers, the mic implementation or what. Clearly it can't be purely an Android level issue as not all Android phones suffer from this.
BTW, I checked this with two of my friends who work in audio monitoring for living and they confirm the issue.
There's clearly something wrong with the outgoing sound quality of Galaxy S.
Agreed.. But as 'allgamer' is reporting, not all seem to have the issue (problem) very strange... but albit VERY annoying... and frustrating... I sure hope the Bell store gets a new shipment very soon, and that a replacement solves the problem... if it doesn't, I'll def. be canceling my contract and handing the unit back, as it is obviously not worth $500+ if i can only make calls and have the person on the other end hear what I'm saying 20% of the time.. My old HTC clunker performed perfect no matter what the condition was. Maybe another HTC is in order.
Anybody else getting a buzz? Looks like some of the GNex were afflicted with this.
If you are referring to the top speaker, there is already a thread about it:
http://forum.xda-developers.com/showthread.php?t=1996174
Not the same issue, it only happens when I'm talking to someone, in a GNex thread someone said "is it like they are talking through a kazoo" it isn't quite that drastic but it is a good description.
I'll add that it doesn't happen with any other audio, just phone calls.
Yes, but it's extremely quiet. Can only be heard when it's right up against my ear.
Tibbz96 said:
Yes, but it's extremely quiet. Can only be heard when it's right up against my ear.
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Why would you hold a phone right up against your ear?
I posted this on the other thread, but since we can't seem to stick to one thread per topic, I'll post here as well:
G1ukos said:
Just you check your old phones, please... Before all that panic...
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^^ This. I just checked my Sony Xperia ion and it seems to be going "click..click..click..click..click..." over and over, with nothing going on. I bet a huge number of phones have this normally. How many of the "issues" we're seeing are actually just no
After using the phone for a day the buzzing has become more intermittent but it still hasn't gone away, I guess if I'm the only one I'll have to return it but I'll wait until supply meets demand.
I recently received my Nexus 4, I've got this same particular buzzing issue.
No problems with it during normal smartphone use, but when I am on a call I have some pretty serious distortion/buzzing if the volume is over 50%. I'm definitely considering asking Google for a replacement.
Hey guys. Finally said good bye to old champion Galaxy S2 and now on Nexus 4! Love the device. However, I'm in a situation where I need to decide if I should get a replacement or not.
- I do hear that buzz sound in earpiece (not loud though - sometimes its not there)
- Rattling sound -- it is related to lens I realize
Is it worth it to get replacement (given replaced device may be in the same boat lol). Lots of people are reporting these issues.
the buzz sound...I hope its not going to increase in future?
Rattling sound -- I don't really care about that. However, I do go to gym and run. Can it damage camera?
Let me know your thoughts
I hate restoring backups and configuring everything all over again. (including wasting the screen protector lol)
searing_heat said:
Hey guys. Finally said good bye to old champion Galaxy S2 and now on Nexus 4! Love the device. However, I'm in a situation where I need to decide if I should get a replacement or not.
- I do hear that buzz sound in earpiece (not loud though - sometimes its not there)
- Rattling sound -- it is related to lens I realize
Is it worth it to get replacement (given replaced device may be in the same boat lol). Lots of people are reporting these issues.
the buzz sound...I hope its not going to increase in future?
Rattling sound -- I don't really care about that. However, I do go to gym and run. Can it damage camera?
Let me know your thoughts
I hate restoring backups and configuring everything all over again. (including wasting the screen protector lol)
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Click to collapse
The rattling in the camera is normal. Auto shutter or some **** that moves. Its normal. The buzzing is not. Some have them some don't. If you can't ignore it replace it. You paid for a phone don't buzz so don't put up with it unless you don't feel its a big deal.
Sent from my Nexus 4 using xda premium
searing_heat said:
Hey guys. Finally said good bye to old champion Galaxy S2 and now on Nexus 4! Love the device. However, I'm in a situation where I need to decide if I should get a replacement or not.
- I do hear that buzz sound in earpiece (not loud though - sometimes its not there)
- Rattling sound -- it is related to lens I realize
Is it worth it to get replacement (given replaced device may be in the same boat lol). Lots of people are reporting these issues.
the buzz sound...I hope its not going to increase in future?
Rattling sound -- I don't really care about that. However, I do go to gym and run. Can it damage camera?
Let me know your thoughts
I hate restoring backups and configuring everything all over again. (including wasting the screen protector lol)
Click to expand...
Click to collapse
I bought my phone on launch day. I feel like my buzzing has become worse over time. And it gets worse the fewer bars I have (I recently traveled to a different state with worse coverage and the buzzing became annoying and would get worse right before it dropped a call). I'd consider RMAing it. However, even the new ones have the problem, as you can attest to. I'm probably going to RMA my phone at some point, I'm just lazy.
Sent from my Nexus 4
I got replacement device and it still has the same issue!! even worse than the original one. So disappointed I love nexus but can't keep up with this week after week replacement.
will be sending device back for refund. Ahh what other phone is next. Not sure lol wait for S4 or try Z10
The rattle you hear isn't the camera.
It's the little thing you have to press to eject the simcard.
If u eject the simcard you can put a little piece of paper or something like that behind it and it stops rattling
Do this at your own risk!
http://www.youtube.com/watch?v=y8tMMV880Lk
If the issues are actually affecting you then get a replacement, Google send you the replacement first before you actually send your defective unit in so you dont have to worry about being without a phone.
Hi guys, I didn't see anything posted here about this so maybe it's just my phone, but does anyone else seem to have a quiet microphone? People are telling me they can barely hear me. I notice this issue on all ROMs including stock, and even though I have the phone NV unlocked for AT&T, even the sound recorder app is playing back my audio at a low volume.
Has anyone else experienced this? Is there any fix (software or hardware)?
If you have taken the phone to the gym and sweat or simply haven't cleaned out the mic area that will probably fixture issue. I took the phone to the gym a couple times and my fiance couldn't hear me afterwards whatsoever. Cleaned the mic and all of as back to normal.
Sent from my XT907 using xda app-developers app
Jersey846 said:
If you have taken the phone to the gym and sweat or simply haven't cleaned out the mic area that will probably fixture issue. I took the phone to the gym a couple times and my fiance couldn't hear me afterwards whatsoever. Cleaned the mic and all of as back to normal.
Sent from my XT907 using xda app-developers app
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Hmm, well the mic area looked clean to me, but this was a pre-owned phone I bought from Swappa so I'm not sure if the previous owner did anything. In any case, I called some friends and they said they could hear me fine. I don't know if cleaning the mic did the trick, because using a voice recorder app it still sounds low, but as long as other people can hear what I say, I'm fine with it. Thanks a lot for your help!
phantomsniper773 said:
Hmm, well the mic area looked clean to me, but this was a pre-owned phone I bought from Swappa so I'm not sure if the previous owner did anything. In any case, I called some friends and they said they could hear me fine. I don't know if cleaning the mic did the trick, because using a voice recorder app it still sounds low, but as long as other people can hear what I say, I'm fine with it. Thanks a lot for your help!
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Glad it's working better.. let me know if it persists and I'll do some more research.
I recently snagged an M from Craigslist. The phone is in pretty much brand new condition, not a scratch on this thing, the guy even threw in a brand new Otter Box case for it. It works great, except for the terrible mic quality. No matter who I call, they all complain about the quality, whether I have 5 bars of 4G or not. I've downloaded a few voice recorder apps, and they seem to record in fairly reasonable quality, so I'm not quite sure what the deal is. I've been looking for any reference to poor mic quality for the xt907 for a few days now and this is one of maybe 3 threads on the topic. So obviously it's not a very widespread issue. But I'd still like to be able to use my new phone without resorting to Bluetooth or a wired headset.
Does anyone have any experience with this issue? Or replacing the actual physical mic inside the phone? I've found replacement parts here and there, but they all just say 'XT907 Replacement Mic" etc. If someone has an actual model/part number for the microphone, or know where to find it, I'd greatly appreciate the info.
For the OP, when you cleaned your mic, how exactly did you go about it? I've hit it with compressed air but I haven't taken the phone apart yet.
Thanks again for any help.
WusteHase said:
I recently snagged an M from Craigslist. The phone is in pretty much brand new condition, not a scratch on this thing, the guy even threw in a brand new Otter Box case for it. It works great, except for the terrible mic quality. No matter who I call, they all complain about the quality, whether I have 5 bars of 4G or not. I've downloaded a few voice recorder apps, and they seem to record in fairly reasonable quality, so I'm not quite sure what the deal is. I've been looking for any reference to poor mic quality for the xt907 for a few days now and this is one of maybe 3 threads on the topic. So obviously it's not a very widespread issue. But I'd still like to be able to use my new phone without resorting to Bluetooth or a wired headset.
Does anyone have any experience with this issue? Or replacing the actual physical mic inside the phone? I've found replacement parts here and there, but they all just say 'XT907 Replacement Mic" etc. If someone has an actual model/part number for the microphone, or know where to find it, I'd greatly appreciate the info.
For the OP, when you cleaned your mic, how exactly did you go about it? I've hit it with compressed air but I haven't taken the phone apart yet.
Thanks again for any help.
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Compressed air would probably work, I just blew into it to clear any dust, and I tried to take a small microfiber cloth and insert the corner into the mic piece just in case there was any extra dust, though the mic hole was pretty clean to begin with.
I mostly had the problem when I called my dad though, and I found out the problem was a problem with the earpiece in the Droid 2 Global that my dad was using. When I switched him to an older Sony Ericsson w518a, the voice still seemed a *tiny* bit quieter than I think it should, but by no means was it as bad as with the Droid 2 Global.
tl;dr: I pretty much came to the conclusion that the earpiece of the other person was faulty, not the mic of the Razr M.
I also have the same issue with the outgoing voice quality of the Razr M. After a lot of researching I have come to the conclusion that it is actually the Noise-Cancelling feature of the phone that is not tuned correctly or outright defective on some devices. The secondary mic is located on top of the back camera. If you try to cover it completely with tape or something rigid, the voice quality improves somewhat.
Since the default phone application is the only one that seems to utilize the noise cancelling feature, it also seems to be the only one that suffers from horrendous outgoing voice quality. All my other apps that use a mic, like Viber, Voice recorder and VoIP apps, do not have this problem.
There is no way to disable this feature, on some phones it's a simple toggle but not on the Razr M with JB. I know of other mods where it can be disabled in the Phone.apk by disassembling it and removing the lines of code that way, but I have no knowledge of doing that. If someone is able to shed some light on this process, please help us out.
Problem with noise suppression, nothing else. Try to remove second mic from the board.
This is a major problem for me. I use my phone to run a business. I've been waiting for a fix for the call muffled issue. Every one of my clients I talk to says "huh....what...I can barely hear you. ". It's unbelievable to me that it has not been addressed through NUMEROUS updates.
We should not have to be disablling hardware to have a PHONE do what it is designed to do....TALK.
yes I know there is a "workaround".
I am beginning to think it's a device limitation by the placement of the notice cancellation mic. My other phones they are located at the bottom of the device on the back...not the top.
Can you share this workaround please? It's indeed very annoying.. I'm experiencing not only low volume, but also people often complain they hear them self twice..
Jhonys said:
Can you share this workaround please? It's indeed very annoying.. I'm experiencing not only low volume, but also people often complain they hear them self twice..
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Go to your build.prop and edit the line:
persist.audio.fluence.voicecall=true
change true to false
shiftr182 said:
Go to your build.prop and edit the line:
persist.audio.fluence.voicecall=true
change true to false
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Any negative consequences?
Jhonys said:
Any negative consequences?
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You lose the benefit of noise cancellation. Phone calls in your car or other potentially noisy environments will suffer from the increased backround noise.
Not really.... I havent had any complaints. I used to get a lot of complaints about being to quiet, or echoing. Since I've done the above about two months ago, no problems.
On Verizon. I used to get complaints that people couldn't hear me. I disabled advanced LTE and the problem has gone away. I think this was due to the other person not having LTE calling or my phone switching back and forth. I haven't tried reactivating it since 7.0 update but I'm sure the problem is still there. Only downside to this is I don't get internet when I'm in the phone.
Sent from my Nexus 6P using Tapatalk
After the "workaround" forget about using speakerphone. After applying the "fix" now when o try to use speakerphone, people can't hear me at all. I'm talking and they just say hello... hello...you there...hello...
It's extremely aggravating to be honest. A flagship PHONE that doesn't have the most basic / common phone features working. This is not new technology folks....noise cancellation has been out since oh....idk... Motorola droid ONE.
This is why I'm telling you it's not a software issue. It's a hardware/ design flaw. The noise cancellation mic is in the wrong place. It needs to be down by the bottom where it can pick up speech and reasonably determine that it's not far away...hence blocking it as background noise.
Maybe we should open a problem log with Google...
It was opened long ago and they don't address it in the last several updates. Hence why i believe it is a design flaw. Surely it can't be that difficult to solve with the resources Google has.
So I just bought a 6P this September, and it suffers this problem. I bought it off someone who had replaced it under warranty, and the manufacterure waranty expired in november I think. He had luckily purchased the extended warranty. Should send it in, and if I do, will I get a used phone in return? My biggest fear is getting a phone with a used battery that people abused and overcharged, and it won't hold a decent charge. Seems how the battery isn't easily serviceable as it should be, this is a problem for me.
HikingMoose said:
So I just bought a 6P this September, and it suffers this problem. I bought it off someone who had replaced it under warranty, and the manufacterure waranty expired in november I think. He had luckily purchased the extended warranty. Should send it in, and if I do, will I get a used phone in return? My biggest fear is getting a phone with a used battery that people abused and overcharged, and it won't hold a decent charge. Seems how the battery isn't easily serviceable as it should be, this is a problem for me.
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The phone they give I think has a new battery my dad did a RMA and battery was holding full charge