S-View problem with S5 G900F - Galaxy S 5 Q&A, Help & Troubleshooting

Hi All,
I just got my S5 SM-G900F yesterday. I bought also the S-View original cover.
I face a problem while making or receiving a call. During the call, Some times when I put the phone close to my ear the small screen doesn't go off. but what happens the most is that when I take the phone away from my ear, the small screen keeps off. some times it works but some times it doesn't.
All the rest is working fine.
My SW release
4.4.2
G900FXXU1ANCE
3.4.0- 1182732
Please, does any one face this problem?
Thanks,

any help here?
Dears,
Any help here?
Thanks,
a_k_gano said:
Hi All,
I just got my S5 SM-G900F yesterday. I bought also the S-View original cover.
I face a problem while making or receiving a call. During the call, Some times when I put the phone close to my ear the small screen doesn't go off. but what happens the most is that when I take the phone away from my ear, the small screen keeps off. some times it works but some times it doesn't.
All the rest is working fine.
My SW release
4.4.2
G900FXXU1ANCE
3.4.0- 1182732
Please, does any one face this problem?
Thanks,
Click to expand...
Click to collapse

Related

troubles with proximity sensor

hi all,
i have Some problem with the proximity sensor.
when i lanch a call, first i put the phone near My head, the phone goes black,
but 2 seconds after, when It start tonning (ringing in the speaker) the phone wake up.
if i put It off and back It goes off.
but when the person answer, It's the same thing, the phone wake up. and i must put It off the head and back.
if i dont do this i cut All people 3 or 4 times.
if i receive a call, no problem.
i know some people have already post same problem with proximity sensor, but nobody explain it.
if someone can help me to fix it.
(sorry for my English )
im sorry but I really need help
Hi ! I`m so sorry but I cant help you. The proximity sensor did act strange on me with no obvious reason and I was forced to hard reset ...
Cordialement ,
Sergiu
Even if i hard reset, there is no change.
If i call someone, on each step the phone switch on :
when start ringing ... and after when the person answer ...
is there a registry to edit, or maybe a ROM update ?? im in 1.43
But if i update the ROM i'll loose my orange tv player app
You may try to flash another ROM at your choice ...
I know this might sound a strange question, but do you have long hair?
I only ask as this issue has been raised by a few other people, and most of them have said it either happens with their girlfriends (who have long hair), or that they have long hair.
I have short hair and I literally couldn't be more impressed with the proximity sensor.
lol, no ...
i' ve short hair.
i tried with the finger hidding the proximity sensor, and i can see when the phone start ringing it wake up, and the same thing when the person answer, or answering machin.
so it's a software problem.
i tried to update the ROM, and it says it can't update
maybe because i'm on French Orange ROM .
i'm sure if i can update with RUU rom, it will work fine after
I have this problem occasionally. It seems the proximity sensor somehow cooperates with G-sensor, because last time I had this problem I was lying in bed while calling, and screen simply did not turn of. But when I turned the phone vertically, and back, it started to work. Very strange.
so i upload the ROM to an officialy 1.48 (i have no orange rom and app now)
but still the same problem.
the phone goes black, but wake up when start ringing, and same when the person answer the call
i need help, because each time i cut always the call if my hear touch "end call".
now to keep the call i put it back from my head and back to when start ringing, and i do the same 5 seconds later when the person answer.
and after its ok, the phone stay off
i love this phone, but i'm sad
I guess it's a bug HTC will have to fix at some time. I've read it can happen to all ROMs.
But for the meantime, there's a workaround. You can install S2U2, it's a nice program. and one of its features allows you to choose "blank screen on talk". Never fails. Try it. No more accidental button clicks.
Thx a lot i'll try it (try to find it before )
maybe someone can make a soft to have a slide to unlock while calling ??!!
but i'll try your soft and tell you
same problem with my hd2....despite I tryied several rom on several build.
just a hint: don't activate "sms wakeup" (BSB allows that), because if u receive a message during a call, display will activate again!
It's a big issue, coz I cut many calls or I push buttons during a call...
I need a cab to lock the screen during a call!
ok i try S2U2, but difficult to configure...
always the same thing.
i found that not all numbers bug !!
i try a friends and all is ok, but my wife or my mother or others it bug
i dont know why some work and other not
i some one can help me trying configure S2U2 ???
or a cab just maybe to slide unlock while calling, something like that.
are we only 2 with that bug ????
it's not about the number u call, it's about simple casistic! try to recall the same number once the black screen doesn't work...try and it's gonna work! it's how sensor application works....just when it wants!
everythin was right with the resistive screen, but the capacitive one needs to a different lock.
i test sevral times on the sames numbers.
always my friend number 1 work nice, and all others not
it's very strange !
after call, press windows key and then lock pad.... I am doing this now cause of occasional problems....
yep, its a way...
but it's so strange.
i see when i try to call a home phone all is ok.
and some operators just bug the proximity sensor !!??!!??
So strange.
i just try another rom (an english one) but the same thing
and i have some trouble to make a god configuration for S2U2
so still no solutions... thats too bad
Hi all,
I come back to you to explain the situation now.
I call the orange center for smartphone, and i explain my troubles, it was last thursday.
So they change my phone last friday.
I tried directly, and exactly the same problem.
i called them again, and explain again, then they change it an other time.
This morning they come change it for the 2nd time, i try directly again,
then the same thing. alwayes the same problem.
so i call them again, and they say someone call me in this week to talk about the trouble.
i try other orange sim card, and same problem.
so in all my contact list, i've only 2 numbers which there is no trouble.
For all others numbers, the phone wake up each time.
PS : the orange service has nobody instead of me who have this trouble
anyone have a solution ????
proximity problems
Hi,
i also have the proximity sensor problem (or rather wife has)
HTC HD2 on UK o2 operator ROM
as i said, wife has a problem of screen activating during calls, it has not happened to me yet ?
noticed she always holds the phone to her left ear (wont change sides she says), i hold it to the right ear !
really need a fix for this as she threw it at me tonight as she cut off a really important call ! !
After two weeks testing I found out that the original screen protector with the two holes for the sensor makes the problems!!!
thake the screen protector out or cut it and the proximity sensor will work perfect.
Kochavy

Proximity sensor problems!

Hi guys,
I dont know if this has already been discussed or if anybody has had the same problem,
The proximity sensor that is supposed to turn off the display while in call only works when i make a call. If i am receiving a call then the display stays on and i end up ending the call accidently will my cheek.
I was wondering if there is a fix or app to sort this out. I am looking for something that purely sorts this problem out and dont really want any other features etc.
Many thanks,
Loz
I cannot replicate this problem. The sensor on my HD2 works perfectly on incoming calls.
no offences but i am sort of hoping others have this problem so im not the only one lol strength in numbers and all that...
can anyone relate to the problem i have, i have searched the settings time amd time again looking for proximity settings to see if it has been disable or something
please help!
hi guys,
i am still having problems with the proximity sensor when i receive a call, can anyone help????????
thanks
There has been a few posts like this in the past, but AFAIK no-one has posted a solution or reason for it happening. I've never had any problems with the proximity sensor on my handset so can't help any either, but I would guess it has something to do with using a screen-protector or possibly the screen being full of smudges right around the sensor.
thanks for the reply
i dont think it is the screen protector im using because it works whenever i make a call, its just when receiving a call it doesnt turn off the display!
does anyone no if there is a fix or reg edit i could do to get it working again?????
bluearmyb said:
thanks for the reply
i dont think it is the screen protector im using because it works whenever i make a call, its just when receiving a call it doesnt turn off the display!
does anyone no if there is a fix or reg edit i could do to get it working again?????
Click to expand...
Click to collapse
Hello,
I have the same bug and I post it yesterday, the screen off when I make a call and stay on when I am getting a call.
My Rom is 1.48.405 from UK, and I have screen protection from HTC with small hole on the sensors.
also when I making a call the screen off but need to turn on when you take the phone far from your head, sometimes it is heppens but sometimes not.
kochavy
When I bought the phone it was 1.43.405 and I upgraded it to 1.48.405.
maybe this is the problem!!
kochavy
just a innocent fact.
I had noticed that when starting to make a phone call the prox. sensor turns off the display but when the connection is made (the fuzzy noise and the first beep) the displays turns on. To reactivate the prox. sens i have to move the phone from my ear and then approach it again (please forgive my bad english) and the display turn off as designed. This issue can lead to the idea that the sensor is broken or malfunction.
I hope it helped
kochavy said:
Hello,
I have the same bug and I post it yesterday, the screen off when I make a call and stay on when I am getting a call.
My Rom is 1.48.405 from UK, and I have screen protection from HTC with small hole on the sensors.
also when I making a call the screen off but need to turn on when you take the phone far from your head, sometimes it is heppens but sometimes not.
kochavy
Click to expand...
Click to collapse
yeah it sounds the exact same problem. i have the exact same rom (1.48.405 from uk) and screen protector from htc. startin to become a big problem coz i keep ending calls accidently
hopefully can fine a solution
bluearmyb said:
yeah it sounds the exact same problem. i have the exact same rom (1.48.405 from uk) and screen protector from htc. startin to become a big problem coz i keep ending calls accidently
hopefully can fine a solution
Click to expand...
Click to collapse
Where did you buy it? mine from Israel.
vi_rus said:
just a innocent fact.
I had noticed that when starting to make a phone call the prox. sensor turns off the display but when the connection is made (the fuzzy noise and the first beep) the displays turns on. To reactivate the prox. sens i have to move the phone from my ear and then approach it again (please forgive my bad english) and the display turn off as designed. This issue can lead to the idea that the sensor is broken or malfunction.
I hope it helped
Click to expand...
Click to collapse
thanks for the info.
when i make a call the screen turns off straight the way before i have even put the phone to my ear, and to turn the display on i have to press a hard key
i am startin to think it is a proxomity sensor malfunction so hoping for some kind of fix
kochavy said:
Where did you buy it? mine from Israel.
Click to expand...
Click to collapse
i got mind from the uk, did you have the problem before you upgraded rom?
How do you turn it off? what is hard key?
what are you doing when you get a call?
kochavy
bluearmyb said:
i got mind from the uk, did you have the problem before you upgraded rom?
Click to expand...
Click to collapse
I dont know I just bought it and upgrade the same day.
Did you send mail to HTC?, I did but thay never send me mail back
kochavy said:
How do you turn it off? what is hard key?
what are you doing when you get a call?
kochavy
Click to expand...
Click to collapse
i dont no it does it automatically but not using the prox sensor, i usually press the back key to turn it back on but the it stays on
there is nothin i can do when i get a call the display always stays on
HTC havent got back to me so i was hoing some one on here would no wat to do!
may someone can help us out?
I will wait for Rom 1.66
yeah me too hopefully that will resolve our problem
ill be checking htc website constantly until the uk rom is released
After two weeks testing I found out that the original screen protector with the two holes for the sensor makes the problems!!!
thake the screen protector out or cut it and the proximity sensor will work perfect.
Kochavy

[Q] Double tap during phone call ends call! Lollipop?

I believe I was having this phone disconnect issue since I flashed a lollipop based rom. What happens is when I am on a phone call, the call will disconnect. My proximity sensor is working fine. To test what was going on, I made a call, put my finger over the proximity sensor, and can double tap anywhere on the screen (which is off), even a slower double tap, and it will end the call and wake the screen.
I cannot find any setting for this. It appears my face bumps the phone while talking. I've had this G2 for a while, and only experienced it since I flashed CM12 lollipop, and I even tried another lollipop Resurrection Remix and it still does the same thing.
Also another tidbit, my screen was dropped and a local shop did replace the front glass and digitizer recently, and I think I upgraded to lollipop shortly after I got it back. Not sure if it has anything to do with it. All other features on my phone work great.
Any ideas?

[Q] Alarm and Samsung Cover

I have upgraded my S5 to Lollipop last week and I´m very pleased with it.
However, I have found a problem... I´m using the Samsung Leather Flipcover WITHOUT the S-view window. When I have a alarm set it doesn´t sound at the alarm when the cover is closed. If I open it just within a minute after the set time it sounds the alarm... but If I leave the cover closed it just tells me that I have a missed alarm.
I have read that some people have problems with their alarm after Lollipop Update and the few sollutions available I have tried. But in my case I think the problem has to do with the cover.
I have shut of the "lock/unlock with cover" but the screen still turns off when I shut the lid on the case.
Any ideas how to fix this? If I try any other alarm-apps it works just fine

Screen turn on during call after updated lollipop 5.01

Hi all,,i have this issue after updated lollipop 5.01,,my screen will turn on during call while call waiting comes in in and won't turn off, ended up my face touches the screen and always messed up the setting all,,anyone facing the same issue? I tried factory reset,,reflashed different region firmware,,but its fine when i go back to kitkat 4.4.4,,by the way i am from malaysia (xme) the problem with 4.4.4 here is bad reception,,,thanks all.
I'm having the same problem with all 5.0.1 versions. I tried BOC3 and BOC5 (currently using) I found it to happen more with call pop up, either calling or receiving call. When i go full screen (i.e. use the right corner button to switch to full app view) it's more consistent. Still not perfect but much less common and less annoying. Still waiting for a fix though.
I had the same issue. Vacuumed the speaker gril area to get the pocket lint from the proximity sensor-worked like a charm.
Same problem here both with boc3 and boc5 now im on simple rom i will test during the week

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