Seeing Home Screen Outline In other pages (Un Sharp Screen) - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

When I'm in another application with a white screen, I can see an outline of the home screen in the background. (but I'm not on home screen)
This sort of ruins the screen quality and makes the pictures look uneven and ruins the sharpness of the image.
Any ideas?
Original screen.
On 4.3 stock rom.
Sent from my SM-N900V using Tapatalk

4ringsa6 said:
When I'm in another application with a white screen, I can see an outline of the home screen in the background. (but I'm not on home screen)
This sort of ruins the screen quality and makes the pictures look uneven and ruins the sharpness of the image.
Any ideas?
Original screen.
On 4.3 stock rom.
Sent from my SM-N900V using Tapatalk
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Click to collapse
that's called burn in, a problem on amoled screens. my s3 has it too.
Sent from my SAMSUNG-SGH-I747 using XDA Free mobile app

4ringsa6 said:
When I'm in another application with a white screen, I can see an outline of the home screen in the background. (but I'm not on home screen)
This sort of ruins the screen quality and makes the pictures look uneven and ruins the sharpness of the image.
Any ideas?
Original screen.
On 4.3 stock rom.
Sent from my SM-N900V using Tapatalk
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Click to collapse
That should not be happening, I'd call VZW and get it replaced.

airmaxx23 said:
That should not be happening, I'd call VZW and get it replaced.
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I bought this off Craigslist and using with tmobile. I don't think verizon will be honoring warranty unfortunatly.
Would Samsung do an RMA even if I'm not with original carrier?
Sent from my SM-N900V using Tapatalk

4ringsa6 said:
I bought this off Craigslist and using with tmobile. I don't think verizon will be honoring warranty unfortunatly.
Would Samsung do an RMA even if I'm not with original carrier?
Sent from my SM-N900V using Tapatalk
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Click to collapse
It's worth a shot, give them a call.

Called Samsung. They say they only do repairs. Anyone done repair with samsung? They said to send in device and tech will first verify problem before any attempt. Will they give me a hard time?
Sent from my SM-N900V using Tapatalk

4ringsa6 said:
Called Samsung. They say they only do repairs. Anyone done repair with samsung? They said to send in device and tech will first verify problem before any attempt. Will they give me a hard time?
Sent from my SM-N900V using Tapatalk
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They shouldn't, you'll be without your device for about 2 weeks if you send it to them.

Related

Something is wrong with my screen please help

I just noticed today that there is a bright line at the bottom of my screen. Tried changing wallpaper rebooting made no difference. Not sure if its a burned line on the screen now. I have attached a screen shot, any suggestion or test method I can check would be greatly appreciated.
Sent from my GT-I9100M using Tapatalk
Lol can't see it which means its probably something wrong with your display
Sent from my GT-I9100 using XDA App
If it's the display itself that's having a problem, you need to take a pic of it using a camera. A screen shot is just a capture of what's being projected on the screen, not the screen itself.
I had the same problem after a screen replacement on my phone which I originally broke the screen on. I would suggested taking it back to the store for a replacement handset.
Sent from my GT-I9100 using XDA Premium App
BarryH_GEG said:
If it's the display itself that's having a problem, you need to take a pic of it using a camera. A screen shot is just a capture of what's being projected on the screen, not the screen itself.
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Click to collapse
I'm in vegas right now and although I should be having fun but this phone screen issue is bothering me. Is there any test I can do author my laptop here? I basically a bright white line at the bottom of the screen.its a thin line but noticeable. :-( its want there before and appear out of no where.
Sent from my GT-I9100M using Tapatalk
Don't think so, I feel your pain mate. Its a line of dead pixels on mine it was really bright then after a few days then typically after about 2 days it changed to a really really faint line which was barely visible.
Sent from my GT-I9100 using XDA Premium App
blasterbates180 said:
Don't think so, I feel your pain mate. Its a line of dead pixels on mine it was really bright then after a few days then typically after about 2 days it changed to a really really faint line which was barely visible.
Sent from my GT-I9100 using XDA Premium App
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Click to collapse
that's exactly what I have right now. A really bright thin line. this is a canadian bell sg 2 and I have rooted and unlocked with chainfire cf-root using zs kg2 kernel. So I got a yellow triangle that I need to get rid off. Any suggestions? I'm worry about the counter where they may be able to tell that the phone is has been tempered. :-(
Sent from my GT-I9100M using Tapatalk
Restore to stock firmware and reset the custom rom download counter using a USB jig.

Yellow tint on screen

Yellow tint on my new GT-P6800. Anyone experience this? I still have my GT-P6810 and it had a much clearer blue or white image quality. Wondering if I got a lemon or what. I ordered from Negri Electronics and received the 6800 on Monday this week. It was $399 with coupon so great deal but I may return and keep my wifi model if I can't figure out what's going on. Thanks
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kflanegan said:
Yellow tint on my new GT-P6800. Anyone experience this? I still have my GT-P6810 and it had a much clearer blue or white image tint/quality. Wondering if I got a lemon or what. I ordered from Negri Electronics and received the 6800 on Monday this week. It was $399 with coupon so great deal but I may return and keep my wifi model if I can't figure out what's going on. Thanks
Click to expand...
Click to collapse
Here's an update with some sample images. First pictures at 100% brightness then at around 50%. Am I being crazy or does anyone see what I'm talking about? I did buy the P6810 wifi version about 8 or 9 months ago. Wondering if the slight variation could be from different manufacturing or display panel being used by Samsung.
Sent from my GT-N7100 using XDA Premium HD app
Yes - some models have that yellowish tin, some have the bluish tint.
Part of my screen was yellowish and I sent it back for warranty claim. They replaced the screen and it is fine now. In your case, it is the whole screen and it could be difficult to justify for a replacement.
ThE_SoUrCe said:
Yes - some models have that yellowish tin, some have the bluish tint.
Click to expand...
Click to collapse
It can be masked with an app like Screen Filter but it's not ideal to fix a display issue with an after market app out of the box. The only other thing I noticed when I received the tablet was that the retail box was wrapped in plastic but the Samsung seal was broken like it was sliced with a knife. I took multiple pictures before I opened the retail box or outside plastic wrap. What do you guys think? Would you let it go or try a return for a screen with equal quality?
Sent from my GT-N7100 using XDA Premium HD app
I can see what you mean with the yellowish tint... It's not a major distraction but I would ask for a replacement if it was me. Better to do it sooner rather than later if u are going to do it. If they refuse then maybe ask for a discount? Not sure what the laws are in your country... Here in the uk we have pretty strong consumer laws for this kinda thing.
Sent from my GT-P6800 using xda app-developers app
Have you tried the screen mode in settings? Just a thought
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vauxhallastra said:
Have you tried the screen mode in settings? Just a thought
Sent from my GT-P6800 using xda premium
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Oh yeah, I tried all the modes. I normally run dynamic but it was yellow tint in either of the modes versus the P6810. I'll talk with Sergio at Negro customer service. I've dealt with him before on another issue and he was awesome.
Sent from my GT-N7100 using XDA Premium HD app
kflanegan said:
Oh yeah, I tried all the modes. I normally run dynamic but it was yellow tint in either of the modes versus the P6810. I'll talk with Sergio at Negro customer service. I've dealt with him before on another issue and he was awesome.
Sent from my GT-N7100 using XDA Premium HD app
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Click to collapse
Oops, I meant Negri* stupid auto correct
Sent from my GT-N7100 using XDA Premium HD app

[Q] quick feedback needed on pink tint on screen

need some fast feedback on this. Last night I noted that the top left part of the screen is less bright on 0 brightness In my bed room, with careful monitoring it looks like I have pink gradient on the top part of the screen at zero brightness. Do any of you guys have this pink tint issue on top of the screen? This can be noted only in dark room with zero brightness, also with zero brightness the whole screen looks a bit pinkish but it totally vanishes once the screen brightness is increased from 0.
This issue is totally unrelated to smearing or red pixel issue afaik.
I need some opinion regarding this guys.
Sent from my GT-I9500 using Tapatalk 2
At 0 brightness my screen also displays a pink tint on white.
When brightness is raised the tint gets lesser
That's nice to hear, I have a chance to replace my device today, hence I'm making sure that I'm not doing something wrong. @Obagleyfreer
What about the pink on the top part of the screen? Can you reproduce it?
Sent from my GT-I9500 using Tapatalk 2
I also noticed a red tint on my black. Is this software related?
Sent from my GT-I9505 using xda app-developers app
bala_gamer said:
That's nice to hear, I have a chance to replace my device today, hence I'm making sure that I'm not doing something wrong. @Obagleyfreer
What about the pink on the top part of the screen? Can you reproduce it?
Sent from my GT-I9500 using Tapatalk 2
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@bala_gamer
My device shows pink at the top left and also slightly all across the bottom.
This is only on very low brightness in a very dark room. Normal usage it's not noticeable
It will be good to know if your replacement device has it also. This is actually my second Galaxy S4. I returned my first after 2 days as there were 2 lighter stripes running horizontally across the screen on grey and white at lowest brightness!
My advice to you is to take the phone into a dark cupboard in the shop and double check everything! lol
The trouble with AMOLED, as I'm sure you're aware, is that you can replace a screen with 1 problem and get another problem on the new one.
Which is why I settled with my slight pink tint at low brightness screen lol
Good luck!
I also get very slight pink tint on black in dark room, but it looks pure black I am normal light. Should we be replacing or not?
Sent from my XT890 using xda app-developers app
They acknowledged the pink tint issue, will be getting a replacement, let's hope the new one will be ok. Fingers crossed
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bala_gamer said:
They acknowledged the pink tint issue, will be getting a replacement, let's hope the new one will be ok. Fingers crossed
Sent from my GT-I9500 using Tapatalk 2
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Thanks for info do we go direct to Samsung or retailer? They could be sending one out with exact same issue
Sent from my XT890 using xda app-developers app
I think this current batch is afffected by pink tint guysbits a waste of replacing....
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razer1224 said:
I think this current batch is afffected by pink tint guysbits a waste of replacing....
Sent from my GT-I9500 using xda premium
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if they admit further down the line it is a problem are Samsung good with their customers and offer and straight replacement? if it can be fixed with software i dont mind as much concerned it could be hardware though
razer1224 said:
I think this current batch is afffected by pink tint guysbits a waste of replacing....
Sent from my GT-I9500 using xda premium
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There is no pink tint at zwro brighntess in demo unit in service center.
topcat07 said:
if they admit further down the line it is a problem are Samsung good with their customers and offer and straight replacement? if it can be fixed with software i dont mind as much concerned it could be hardware though
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Click to collapse
Its poor calibration or whatever .glad they giving replacement
Sent from my GT-N7100 using xda app-developers app
Do they also acknowledge the smearing issue? Several people have reported no improvement with firmware updates
@bala_gamer
When you get your free replacement handset can you lwt us know if it still has screen smearing?
Sent from my GT-I9505 using XDA Premium HD app
Obagleyfreer said:
@bala_gamer
When you get your free replacement handset can you lwt us know if it still has screen smearing?
Sent from my GT-I9505 using XDA Premium HD app
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Click to collapse
just got my device replace.... well what to say....... now i have red pixel issue . Will try flashing new firmware today if i dont see any improvemnt , ill ask for another replacemnt.
bala_gamer said:
just got my device replace.... well what to say....... now i have red pixel issue . Will try flashing new firmware today if i dont see any improvemnt , ill ask for another replacemnt.
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Click to collapse
I think I'll rather have the red pixel issue than the smearing effect. I'm going to contact my reseller again, and ask for another swap...
worrum said:
I think I'll rather have the red pixel issue than the smearing effect. I'm going to contact my reseller again, and ask for another swap...
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Click to collapse
but with screen adjuster the smearing in almost fixed, as of no way to fix red pixels issue unless an sw update is issued.
some people with smearing issue got red pixel issue after a firmware update right?
btw the purpose of replacement is served.. the pink tint issue is now no more
Will be interesting to know if you get screen smearing after updating. Keep s in the loop dude!
Sent from my GT-I9505 using XDA Premium HD app
Me 2 i have a pink tint on my screen at lowest brightness
GadgetCheck said:
Me 2 i have a pink tint on my screen at lowest brightness
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Click to collapse
wow u got s4?? cool, any plans for development?
bala_gamer said:
wow u got s4?? cool, any plans for development?
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Click to collapse
Hey Bala,
Yes i will develop provide my replacement device that's on the way has no pink tint issue
Its funny we shell 40k for a device and then we send it for replacement and have to wate another 7days, since i bought from ebay now i have shell our money to ship the device back also
I am giving samsung one more chance if the replace ment has the same issue i am going to buy a HTC One!
Also bala can u tell me which batch ur S4 is from, i got a Veitnam built s4 manufacturing date was may 2013

Display of black weird

Anybody an idea whether this is a display damage? Black appears not normal.
Sent from my SM-N9005 using xda app-developers app
Black crush
Well,this is called 'black crush' or 'black clipping'. It is still there a little bit,but nothing serious. The first Note was horrible... Don't worry,nothing is wrong with the phone,it is a software issue,and (I think) it will be fixed soon.
Im very confused as it really distorts the display of the black.
In the settings the search field has a deep Black. Rest is more or less grey.
In the toggle menu the bottom bar has weird stripes.
It's not just a small issue. ...
Sent from my SM-N9005 using xda app-developers app
hightoohigh said:
Im very confused as it really distorts the display of the black.
In the settings the search field has a deep Black. Rest is more or less grey.
In the toggle menu the bottom bar has weird stripes.
It's not just a small issue. ...
Click to expand...
Click to collapse
You posted screen shots. No one can tell anything from those you need to take a picture of the problem using a camera. The phone's been out for over a month now. If what's happening to you were wide spread I assure you it would have been brought up (numerous times) by now. If whatever you're seeing was like that out of the box (before you loaded any apps) it's probably a h/w problem with your specific device.
I have the same issue too on my Note 3!
I'm from Singapore here.
I didn't notice that the pictures appear perfectly normal on other displays.
I did some shots with a camera.
Sent from my SM-N9005 using xda app-developers app
Forgot the photos.
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hightoohigh said:
Forgot the photos.
Sent from my SM-N9005 using xda app-developers app
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Click to collapse
That isn't normal - I'd you are running a custom ROM I'd take back to stock to see if the issue persists, and send it back if it does.
Regards,
Dave
Sent from my SM-N9005 using Tapatalk
YusRyAtom said:
I have the same issue too on my Note 3!
I'm from Singapore here.
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Click to collapse
Mine too. Isn't that supposed to be the way the display looks? Just kidding.
A display that looks like this isn't normal and if there were a lot of them people would be going nuts.
It's either something s/w related that's fried the graphics drivers or a h/w problem unique to specific phones. If it remains after a hard reset than it's h/w and the phone needs to be exchanged.
Tried the hardware reset but didn't change anything. Bad luck this time.....
Sent from my GT-I9100 using xda app-developers app
hightoohigh said:
Forgot the photos.
Sent from my SM-N9005 using xda app-developers app
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That is really something wrong.
It suppose no strip at telco area.
Beside search bar, the rest bottom part is suppose black also not grey.
I believe your screen is defective.
I've factory-rested and it's the same.
Re-installing exactly the same J1 firmware (in Singapore it's the latest) via Odin also yeilds same result.
Another friend of mine is facing the same issue.
However, the ambience at the Samsung stores are so bright, and it's hard for the customer service officers to see
Well I'll see what Samsung After service Germany will say... the point is that the screen looks ok if you test the blue, green, red and black screen test under *#0*#. But during normal use I'm faced with the problems as shown above
I'll keep you updated.
Sent from my GT-I9100 using xda app-developers app

Red spots on phone

OK I've owned this phone for a year and suddenly red burn in circles are appearing on my screen. Anybody else have this issue and if not any advice as to how I can remove them? Or is it a service issue that's going to cost me a new screen?. Thanks
Sent from my LG-H831 using XDA Premium HD app
same here, upper left corner...
k3mik4l said:
OK I've owned this phone for a year and suddenly red burn in circles are appearing on my screen. Anybody else have this issue and if not any advice as to how I can remove them? Or is it a service issue that's going to cost me a new screen?. Thanks
Sent from my LG-H831 using XDA Premium HD app
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Click to collapse
If you haven't rooted it, then send it in for warranty repair. If you have rooted it, you'll need to either live with it or replace the screen
It's a known issue. They show up in either red, blue, yellow, or white. Either send it in for warranty or replace the screen.
rooted since day #1
Sean89us said:
If you haven't rooted it, then send it in for warranty repair. If you have rooted it, you'll need to either live with it or replace the screen
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Click to collapse
Same spot in the center (((
Yep bottom center reddish spot you can only see it on black screen when it's dark but yea same here since day one.
Sent from my XT1575 using XDA-Developers mobile app
Rooted as well, just got a G5 but love my pure for custom Roms and such. I'll look into a new screen or deal with it. Thanks fellas
Sent from my LG-H831 using XDA Premium HD app
Arrg me too!
Sean89us said:
If you haven't rooted it, then send it in for warranty repair. If you have rooted it, you'll need to either live with it or replace the screen
Click to expand...
Click to collapse
IIrc hardware defects are still covered under the warranty even with bootloader unlock. But I also have one of these dots. Towards the bottom, it's blue. Had it since opening the phone. Was going to send it in for reapir, but I couldn't figure out how to return the phone to stock.

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