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Upgrade to lollipop seemed to work fine. As part of this, we now have the yotafit app and EPD widget. However, mine refuses to register any steps whatsoever when I move. I have tried the various priority and mode options but nothing seems to work. Location services are on. Does anyone else experience this?
OK - seems to work now after I tried to fix something else. I was receiving the message 'NO SERVICE' on my lock screen even though I was connected. Some searching prompted me to try to fix this by turning airplane mode on and off. This did fix the NO SERVICE problem, but it also seems to have fixed the yotafit issue. Maybe it was just a coincidence but at least it seems to work now and the steps are showing on the app and the EPD widget!
Hi!
Got my Priv(stv100-4) yesterday,and after setting it up i realised that pbk gestures is not working.
It is enabled in settings,the phone has the latest updates and all blackberry apps are also updated. I also tried the "factory reset" several times.
Everything else is working perfect so i don,t see what causes this. Is there a setting somewhere that i am missing or did i just get a defective device?
If possible i would reflash the firmware,but haven,t found a way to do that.
Sombody have a good advise for me?
Was hoping to avoid sending it back for replacement...
johnpetter said:
Hi!
Got my Priv(stv100-4) yesterday,and after setting it up i realised that pbk gestures is not working.
It is enabled in settings,the phone has the latest updates and all blackberry apps are also updated. I also tried the "factory reset" several times.
Everything else is working perfect so i don,t see what causes this. Is there a setting somewhere that i am missing or did i just get a defective device?
If possible i would reflash the firmware,but haven,t found a way to do that.
Sombody have a good advise for me?
Was hoping to avoid sending it back for replacement...
Click to expand...
Click to collapse
If as you say it is enabled in settings, then it just has to work. Have you tried turning gestures off, restarting phone, then turning it back on?
Also you can try pressing VOL UP BUTTON and VOL DOWN BUTTON for at least 10 Second. Device should restart.
Thanks for replying.
tried both,and nothing happend.
guess i just have to send it back.
PKB gestures only work when using the Blackberry Keyboard, so if you installed say, the Google keyboard instead, and set it as the active input method, PKB gestures stop working. You have to use the Blackberry Keyboard as the active input method.
I wish it could be someting that easy,but i only have the blackberry keyboard installed
Hi together,
just was able to update to upgrade to Nougat. (O2 Germany)
I just have one big problem. I have to control the screen like Talkback is activated. But it isn't. (two finger scroll, tap and so on)
Does anybody have an idea how I get rid of that really annoying thing? If possible without factory reset. My Phone isnt rooted.
My Google and forum search hasn't helped me. The answers were always turn off Talkback, which it is already.
Royalblue said:
Hi together,
just was able to update to upgrade to Nougat. (O2 Germany)
I just have one big problem. I have to control the screen like Talkback is activated. But it isn't. (two finger scroll, tap and so on)
Does anybody have an idea how I get rid of that really annoying thing? If possible without factory reset. My Phone isnt rooted.
My Google and forum search hasn't helped me. The answers were always turn off Talkback, which it is already.
Click to expand...
Click to collapse
I had the same problem yesterday after the update, took some time to change back to normal behavior: restarted in safe mode, changed the resolution back to WQHD, changed some accessibility settings, like turning it on for Nova Launcher and turn off optical reader (I don't know why it was turned on...). After that I restarted to normal and seemed to work ok but then I turned on the accessibility feature optical reader again, too see what it does and the screen was only with 2 finger operable again, so I turned it off.
You can disable/remove Talkback in the application settings. Try in safe mode if it's not possible in normal mode. I tried to change the Talkback settings in the system settings (searched for Talkback) and it said in a pop-up that it isn't compatible with the system, so I removed it completely.
Thank you so much norti!!!!!!!!! Had the same issue with S7 (T-Mobile USA), and your advice helped!!! Actually, it was the only one I could find so far
Thank you Norti
Thank you so much. I had the same problem after performing the software update over night last night. I was so frustrated with it and the techs at the sprint store spent an hour with my phone and could not fix it. The techs recommended that I back up all my contacts and everything and then do a factory reset. I did not want to do a factory reset and searched the internet for a long time before coming across your post. I turned off optical reader and it fixed the two finger problem. Thank you so much for sharing this as I would have been lost without it.
Exactly the same happened with my S7 edge, almost drove me crazy before I figured out that it was Optical reader in accessibility that caused the problem.
That worked
Thank you for the correct fix post. Optical Reader off did it for me, too. Spent all morning wading through "Cool features of Nougat" and getting ready to break my S7 while calls were coming in...
norti said:
I had the same problem yesterday after the update, took some time to change back to normal behavior: restarted in safe mode, changed the resolution back to WQHD, changed some accessibility settings, like turning it on for Nova Launcher and turn off optical reader (I don't know why it was turned on...). After that I restarted to normal and seemed to work ok but then I turned on the accessibility feature optical reader again, too see what it does and the screen was only with 2 finger operable again, so I turned it off.
You can disable/remove Talkback in the application settings. Try in safe mode if it's not possible in normal mode. I tried to change the Talkback settings in the system settings (searched for Talkback) and it said in a pop-up that it isn't compatible with the system, so I removed it completely.
Click to expand...
Click to collapse
I figured that it had to be the optical reader as that was one of the incompatible apps it reinstalled after the upgrade. Had to use two fingers to get through most menu-options, frustrating, to manage to disable it. Glad to see I wasn't the only ripping my Hair out experiencing this issue. Hope they fix it.
For future reference (in German):
This works:
Einstellungen > Eingabehilfe > "Text & Bildscanner": turn off ("Aus")
This worked perfectly out of the box but recently has stopped working. Not sure if it has to do with the QD9 update or maybe some other crap that installed. I can set the location fine and it clearly shows me inside the boundary but every time I get to the locks screen it still doesn't unlock automatically.
Anyone else have the same issue?
mobilehavoc said:
This worked perfectly out of the box but recently has stopped working. Not sure if it has to do with the QD9 update or maybe some other crap that installed. I can set the location fine and it clearly shows me inside the boundary but every time I get to the locks screen it still doesn't unlock automatically.
Anyone else have the same issue?
Click to expand...
Click to collapse
I've had the same issue on my last phone and now the S8 as well. From what I've heard it's a Google issue and they are supposedly working on a fix.
Sent from my SM-G950U using Tapatalk
I'm noticing this issue too. A reboot fixes it, but annoying none the less.
WorldIRC said:
I'm noticing this issue too. A reboot fixes it, but annoying none the less.
Click to expand...
Click to collapse
The problem with Trusted Place is that it’s very spotty! It only works for a day or two then fails to unlock the device. I’ve set two different locations, one for home and another using the latitude and longitude location. Only way to get it working is to reboot the device. Regrettably, it only works for a day before reverting back to my lock screen method again.
this not related to the galaxy s8. even my nexuw 6p and pixel. had this problem. it works when u set it up the. it jist stoppwd working after a few days. a restart or setting it uo again does work but same issue will happen next oe a few days after. bluetooth trusted device works but location is a problem. related to nougat.
Yep can agree with everything said here seems to work sometimes then other times not...Also I can't believe that google won't allow your home wifi network to be used as a trusted device.
I t seems like a obvious choice to me to use your home wifi as a trusted device but hey what do I know.
Let's wait for an update
Same issues here in India also.
Google Play Services 11 fixes this issue. I'm on 11.0.55 and it works consistently every time.
mobilehavoc said:
Google Play Services 11 fixes this issue. I'm on 11.0.55 and it works consistently every time.
Click to expand...
Click to collapse
I have 11.0.55 on my new S8+ and it doesn't work for me.
Mine suddenly started working today for no particular reason.
I hadn't changed any settings but when I came home it just unlocked.
Strange or what!
mine still isnt working, its infuriating as I wear glasses at work do I have to take my glasses to unlock.
Anyone else got location unlock working properly?
Note to future self
Note to future self :
found the solution on the Samsung community web site (cannot post links...).
us[dot]community[dot]samsung[dot]com/t5/Galaxy-S8-Questions-and-Answers/Smart-Lock-Not-Working-Reliably/td-p/103398
need to do a "Wipe Cache":
* Turn off phone
* Press Volume Up key and the Bixby key, then press the Power key
* When the logo appears, release all keys
* Press the Volume down key several time to highlight "wipe cache partition"
* Press the Power key to restart phone
Another way that does not require to go into recovery mode but seems to fix the problem for shorter time :
* Settings -> Apps -> Google Play Services -> Delete cache
* Reboot
I've also added bunch of points in all corners around my house in the Trusted Places settings
Hi, I've been using the essential phone for several days. I've installed lots of apps and other than a random glitch now and then, thinks have worked well. The system seems to be considerably faster than a Galaxy S8.
Two problems have recently surfaced. Smart lock is totally messed up (It was working for a while.) Now, when I get to the point in Security settings where I enter my pin, I get a blank screen. I've tried all sorts of things save a system reset. Smart Lock itself doesn't work any longer.
The other issue is intermittent freezes that last several seconds. Whatever the system is doing, it isn't responding at all. If I wait for a while, it proceeds to work fine.
Has anyone seen similar behaviors? Any suggestions short of a hard reset?
Thanks
charlie.s said:
Hi, I've been using the essential phone for several days. I've installed lots of apps and other than a random glitch now and then, thinks have worked well. The system seems to be considerably faster than a Galaxy S8.
Two problems have recently surfaced. Smart lock is totally messed up (It was working for a while.) Now, when I get to the point in Security settings where I enter my pin, I get a blank screen. I've tried all sorts of things save a system reset. Smart Lock itself doesn't work any longer.
The other issue is intermittent freezes that last several seconds. Whatever the system is doing, it isn't responding at all. If I wait for a while, it proceeds to work fine.
Has anyone seen similar behaviors? Any suggestions short of a hard reset?
Thanks
Click to expand...
Click to collapse
Did you perhaps add a company exchange account or add some other device administrator? I've seen this issue on some of my previous devices where smart Lock is setup but my company's exchange policy disables it
Sent from my PH-1 using Tapatalk
For smart lock goto settings -> security - >trust agents
Toggle smart lock off, return to settings, go back and toggle it back on. Smartlock is back to normal, atleast this did the trick for me.
Thanks to both of you for ideas. I disabled two device administrators, both related to Lookout. I also deleted my fingerprints and all security. When I re-entered everything, all seemed fine. I will see if it behaves and then narrow it down.
StephenMilone said:
For smart lock goto settings -> security - >trust agents
Toggle smart lock off, return to settings, go back and toggle it back on. Smartlock is back to normal, atleast this did the trick for me.
Click to expand...
Click to collapse
I had to do this but I had to reboot instead of just exiting out of settings.
I'm running into this issue as well. Sometimes I can get it to come back, but then after a restart, it's broken again...
---------- Post added 6th September 2017 at 12:14 AM ---------- Previous post was 5th September 2017 at 11:32 PM ----------
Ok, so it seems like the same issue is showing up for OnePlus devices since recently: https://forums.oneplus.net/search/13954406/?q=smart+lock&o=date&c[title_only]=1
I can get mine to freeze consistently by using chrome and browsing to flipboard.com. After I login the whole phone will freeze, not even the power button doesn't do anything. I've tested it out on a few other devices and I get the same response from my Nexus 9, also running 7.1.1. In this case at least I don't believe it's the phone but something to do with Android itself.
I'm getting the freeze as well but my power button works, when I turn off the screen and turn it back on it works for a few seconds and then freezes again
Sent from my PH-1 using Tapatalk
charlie.s said:
Hi, I've been using the essential phone for several days. I've installed lots of apps and other than a random glitch now and then, thinks have worked well. The system seems to be considerably faster than a Galaxy S8.
Two problems have recently surfaced. Smart lock is totally messed up (It was working for a while.) Now, when I get to the point in Security settings where I enter my pin, I get a blank screen. I've tried all sorts of things save a system reset. Smart Lock itself doesn't work any longer.
The other issue is intermittent freezes that last several seconds. Whatever the system is doing, it isn't responding at all. If I wait for a while, it proceeds to work fine.
Has anyone seen similar behaviors? Any suggestions short of a hard reset?
Thanks
Click to expand...
Click to collapse
You had the Smart Lock issue too?! I did a Factory Reset to fix it here, no amount of powering off/on the device, toggling Smart Lock in "Trust Agents" did the trick, it just...was blank one day. I've had the freezes as well, haven't noticed those after the Factory Reset now that I think about that.
RMarkwald said:
You had the Smart Lock issue too?! I did a Factory Reset to fix it here, no amount of powering off/on the device, toggling Smart Lock in "Trust Agents" did the trick, it just...was blank one day. I've had the freezes as well, haven't noticed those after the Factory Reset now that I think about that.
Click to expand...
Click to collapse
Interestingly, the pauses and stuttering disappeared at the same time. It is exceedingly difficult to convert these anecdotal comments into a meaningful diagnosis.
In any case, so far, so good.
Thanks! This is one of two major bugs driving me nuts!
Disabling then directly restarting worked for me, thanks for the tip!
Sent from my PH-1 using Tapatalk
I updated to NMl64c yesterday and both problems I refer to in the original post appear to have been fixed
charlie.s said:
I updated to NMl64c yesterday and both problems I refer to in the original post appear to have been fixed
Click to expand...
Click to collapse
The Smart Lock blank bug happened to me again yesterday, and I've been on NMI64c for a couple of days. De-activating Smart lock and rebooting got it working again.
Same problem with smart lock here and only solution seems to disable it, restart the phone and re-enable it...
Weird
Deppi0 said:
Same problem with smart lock here and only solution seems to disable it, restart the phone and re-enable it...
Weird
Click to expand...
Click to collapse
You should be able to disable it in the trust agents settings, back up one menu the enable it again without needing to restart the phone. Someone else pointed this it out a few posts back and it's always worked for me.
StephenMilone said:
For smart lock goto settings -> security - >trust agents
Toggle smart lock off, return to settings, go back and toggle it back on. Smartlock is back to normal, at least this did the trick for me.
Click to expand...
Click to collapse
1. Turn off all Smartlock agents that are on the list.
2. Reboot.
3. Turn them back on.
I have experienced a few freezes. Only after the phone sits for an extended period of time and it goes to sleep and after a restart. I actually haven't had this happen lately, seems like things some how worked themselves out. As far as smart lock I haven't had any such issue. I do have a question regarding smart lock. Do you guess have an option for enabling it when it is connected to a specific Bluetooth device?
jglazer said:
1. Turn off all Smartlock agents that are on the list.
2. Reboot.
3. Turn them back on.
Click to expand...
Click to collapse
Didn't have to reboot. Just turned it off then back on
Sent from my PH-1 using Tapatalk
jasonevil said:
Didn't have to reboot. Just turned it off then back on
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
All the on/off tinkering with trust agents has worked for me, but the fix has always been temporary. Smart Lock will be OK for a day or so before returning to its broken state/blank screen in the settings. Wish there was someone (a company) who knew what this was about and could fix it.