[Q] Data network doesn't work - Galaxy S 4 Q&A, Help & Troubleshooting

I bought a s4 from a friend. the phones working perfectly but can't use the data network. I called the company of my SIM card, they sent a text message for the settings of the data network and it still doesn't work. I'm suspecting it's because of the firmware because the phone is from India.
Any suggestions ?

Are your running on stock or custom ROM? Are you sure you entered the APN correctly and you have a working data plan? Please post a screenshot with the results from dialling *#1234#

Related

[Q] unlocked tmobile hd2 no data connection??? please help

i have a tmobile hd2 and its carrier unlocked i am using it with ATT and i just recently lost all data connection to my phone. i have an unlimited data plan that was working perfect until just recently. no internet or mms not even weather!! only can use wifi. can anyone help? thanks
Have you tried
*#*#4636#*#*
dial this and then go to phone information.
Have you run the ping test?
Checked what Current Network says?
Checked to see if there is anything listed under =======DATA======= ?
Have you tried to put a friend's TMO sim in the phone to see if data is restored?
All the data you can provide could help solve your problem. As is, the problem might be a little ill defined.
Lrggenius said:
i have a tmobile hd2 and its carrier unlocked i am using it with ATT and i just recently lost all data connection to my phone. i have an unlimited data plan that was working perfect until just recently. no internet or mms not even weather!! only can use wifi. can anyone help? thanks
Click to expand...
Click to collapse
If you are running Windows Mobile on your HD2 from the home screen touch onvStart Menu/Settings/Menu/All Settings/Connections/Connections. Then tiuch on the adcanced tab and then touch on Select Networks and make sure AT&T is the selected network. Also tiuch on the Task tab and select Manage Existing Connections. While on the Modem tab make sure AT&T is selected and under the Proxy Settings make sure the box beside "This network connects to the internet" is checked.
Ok if you are running Androud then go to Settings/Wirless & Networks make sure allow data connections box is checked. Also go to Networks/Vertualy private networks (VPN) and make sure your AT&T VPN is corrwct.
i have fixed the problem! i was running the tmobile 3.14 rom udate which sucked and i just flashed an energy rom and alll is working again thanks for the suggestions
Same Problem
Someone please help and know that I know little to nothing of technical terms! I have the same problem. I have a T-mobile Hd2 and had Android put on it. Right at first I had a data connection then all of a sudden-NO DATA. I'm so frustrated! I checked the setting for using the phone as data connection SEVERAL time. I can get wifi but no data otherwise. PLEASE HELP
Try:
Menu - Settings - Wireless and networks - Mobile network - Access Point Names - menu button - restore to defaults, and follow the simple instructions
This should place the latest APN from your carrier on to the phone - may need a soft reboot
nenol said:
*#*#4636#*#*
dial this and then go to phone information.
Have you run the ping test?
Checked what Current Network says?
Checked to see if there is anything listed under =======DATA======= ?
Have you tried to put a friend's TMO sim in the phone to see if data is restored?
All the data you can provide could help solve your problem. As is, the problem might be a little ill defined.
Click to expand...
Click to collapse
Hi, I'm currently trying to get my T-Mobile HD2 to work properly on NTT docomo, a Japanese cell carrier. I moved here at the end of May and have been using a data-only SIM through bmobile, a provider that uses the same towers as NTT docomo and it worked perfectly, however I switched to a voice and data plan and now I have no data connection. Voice works fine though.
I followed nenol's steps and under =======DATA======= it says, "State: DcInactiveState disconnected with last try at 9:49PM fail because Activation Reject GGSN" What now? Ha

[Q] This Sim Card is from an Unknown Source - HELP PLEASE!

hello guys i buy the galaxy s5 (Verizon) on ebay and when i put my sim card in my city in Dominican Republic i get error
"This Sim Card is from an Unknown Source"
i can make a calls and recieve call too is just the mobile data is not working and i tried with many sim cards carriers of my city and not working the internet but my brother have too a Galaxy s5 (T-Mobile) and work fine with my sim card is something about the software of my galaxy i dont know how to fix it or some patch for use GSM fully work.
_u2pop_ said:
hello guys i buy the galaxy s5 (Verizon) on ebay and when i put my sim card in my city in Dominican Republic i get error
"This Sim Card is from an Unknown Source"
i can make a calls and recieve call too is just the mobile data is not working and i tried with many sim cards carriers of my city and not working the internet but my brother have too a Galaxy s5 (T-Mobile) and work fine with my sim card is something about the software of my galaxy i dont know how to fix it or some patch for use GSM fully work.
Click to expand...
Click to collapse
Problem is, it requires Verizon SIM. AFAIK TMobile is not as strict as Verizon..
kprice8 said:
Problem is, it requires Verizon SIM. AFAIK TMobile is not as strict as Verizon..
Click to expand...
Click to collapse
Te hone seems to be unlocked. Check your APN settings to see if they have ben set correctly. There are tons of tutorials available.
Make sure you have the correct apn
Sent from my Galaxy Note S5
kprice8 said:
Problem is, it requires Verizon SIM. AFAIK TMobile is not as strict as Verizon..
Click to expand...
Click to collapse
All of Verizon's lte phones are SIM unlocked.
joshua.justice said:
All of Verizon's lte phones are SIM unlocked.
Click to expand...
Click to collapse
Then perhaps if what you say is true, the OP got a bad device? Or the previous owner(if phone is not new) didn't properly remove their account from the phone and it will not reactivate. I'm at a loss then.
Perhaps the Verizon S5 doesn't support the bands for his carrier.
Sent from my Galaxy Note S5
mexiking713 said:
Perhaps the Verizon S5 doesn't support the bands for his carrier.
Sent from my Galaxy Note S5
Click to expand...
Click to collapse
I would think it would still allow for GSM communications even though it's an unrecognized SIM.
joshua.justice said:
I would think it would still allow for GSM communications even though it's an unrecognized SIM.
Click to expand...
Click to collapse
He said he gets talk and text but no data. Its either the apn or compatability with the radios for data. My wife has the Verizon S5. She gets the unrecognized sim notification also but she has all the features working with a Tmobile sim, including 4gLTE data. I did go ahead and removed the setup wizard apk to permanently remove the notification.
Sent from my Galaxy Note S5
_u2pop_ said:
This Sim Card is from an Unknown Source
Click to expand...
Click to collapse
You didn't do much of a search or you would have found other threads where this has been asked and answered.
The message comes from a Verizon setup app that makea no allowamce for the possibility that anyone would use a foreign SIM in a Verizon phone. Freeze or remove the app to supress the message.
.
_u2pop_ said:
hello guys i buy the galaxy s5 (Verizon) on ebay and when i put my sim card in my city in Dominican Republic i get error
"This Sim Card is from an Unknown Source"
i can make a calls and recieve call too is just the mobile data is not working and i tried with many sim cards carriers of my city and not working the internet but my brother have too a Galaxy s5 (T-Mobile) and work fine with my sim card is something about the software of my galaxy i dont know how to fix it or some patch for use GSM fully work.
Click to expand...
Click to collapse
I would run the Region unlock from the Market to get rid of that error message, I'm not 100% if it will make the I ternet work since I just tried an active at&t Simcard last night and it was the same case as your but without the error message you got
The same problem with my Kyocera Brigadier. Click.
razzrmaxx said:
I would run the Region unlock from the Market to get rid of that error message, I'm not 100% if it will make the I ternet work since I just tried an active at&t Simcard last night and it was the same case as your but without the error message you got
Click to expand...
Click to collapse
maybe its in the csc.. vzw is cdma and tmobile is gsm isnt it? either way the s5 is sim unlocked but no guarantee everything works with other sims from other carriers
I have the vzn here in mexico and i just deleteted the setup wizard. Amd now i dont have that anoying message. But even i had that messge i had everything working great even data. On cdma and gsm in mexico
Enviado desde mi SM-G900V mediante Tapatalk
With any SIM you put in that's not from Verizon, you will get this message, even if you do a region unlock. As others have stated it has to do with the Setup Wizard. The easiest fix is to freeze the Setup Wizard with Titanium Backup. It doesn't affect the phone's functionality at all. I wouldn't deleted it though. I've frozen mine and I can use any SIM without getting the annoying message.
This is a deterent that Verizon puts on their phones in hopes they won't be used on other carriers. They're factory unlocked.
I've noticed recently that the "add apn" button is gone in Mobile Networks on 4.4.4. You need to go to Network Operators and run a search. Hopefully the APN's will auto configure. If not, check to see if the "add apn" button is enabled. If it's not, you'll need to root the phone, buy APN Manager Pro, and install it as a system app. Then you can enter your APN settings.
I'm having issues with my Verizon s5 on metro pcs but I have no call or sms ability errors msgs are "no service selected network (T-Mobile) not available."
lac1cg said:
I'm having issues with my Verizon s5 on metro pcs but I have no call or sms ability errors msgs are "no service selected network (T-Mobile) not available."
Click to expand...
Click to collapse
What it is and how to remove it?
Help
I had same issue that my samsung galaxy S3 was showing sim is from unknown source and was not detecting sim then i gone to mobile networks and changed network mode to global and then created access point for my local network ( just visit website of network you are using there you will find Apn setting for android for that network ) and after creating Apn just tick that apn and network internet will also start to work
This sim card is from an unknown source
Ok I had the same problem but I got the majority of it solved. With a few simple phone calls. OK if you already have service with the ability to make calls and text. But can't get any Internet service. All you have to do is call the metropcs provider or go to a store. And ask for the APN code. I chose to call first but every person that answered the phone had a real bad foreign accent. So I went to a store and they did everything for me. No questions asked I even kept my same sim card. Now if you can't make calls or text they will have to take the imei number from that phone and simply add it to there system with sim card. And your good to go. All you have to do is make one call.

[Q] Using Verizon Galaxy Note 3 International

Can someone Please help me figure out why I cannot get service on my Verizon Galaxy Note 3 when I'm traveling or specifically in India. I thought Verizon Note 3 is world unlocked out of the box!!! Am I wrong?
BACKGROUND:
I have successfully flashed my Verizon Note 3 to Boost Mobile so that means I used a Samsung Galaxy Prevail as my donor phone which means I changed the MEID # of my Note3. I have also successfully rooted the phone and have also installed Beanstown106 leaked version of KK 4.4.2 on the Phone with the latest Safestrap and it works fine as far as I can tell. I used the instructions from the following thread to flash my phone to Boost; just FYI:
http://forum.xda-developers.com/showthread.php?t=2060085
QUESTION:
I try to insert the GSM SIM card for Vodafone carrier and it's unable to connect to network even though I added the correct APN settings. So does this have anything to do with me changing the MEID# on my Note 3, is this why it's not connecting to a network?
I kept getting the error message that "This SIM card is from an unknown source" So I disable the setup wizard 1.0 using nobloat app and it got rid of that message. I'm still unable to connect to a network?
Can someone please tell me what I need to do to fix it or can tell me what the problem is?
Or if there's anyone that has used the Verizon Note 3 overseas successfully that can tell me what I'm doing wrong?
purchase a local SIM from Airtel with a 1GB 3G package and 200 minutes of talktime for about 700 rupees ($10 or so)!!
When adding the new SIM you will see message "Non-Verizon SIM detected" but apart from that voice should work just great. Go into the APN settings the + now active and add in the new APN settings for Airtel. After you do this the internet will start working and you will be able to get H/H+ speeds there.
So yes, Verizon 4G LTE phones are truly unlocked for oversees use and you can just pop in a foreign SIM and go no worries...
Sent from my SM-N900V using XDA Free mobile app
Yes it may very well have to do with a IMEI change. I didnt think it was possible to change the imei.
matsuyamakaze said:
purchase a local SIM from Airtel with a 1GB 3G package and 200 minutes of talktime for about 700 rupees ($10 or so)!!
When adding the new SIM you will see message "Non-Verizon SIM detected" but apart from that voice should work just great. Go into the APN settings the + now active and add in the new APN settings for Airtel. After you do this the internet will start working and you will be able to get H/H+ speeds there.
So yes, Verizon 4G LTE phones are truly unlocked for oversees use and you can just pop in a foreign SIM and go no worries...
Sent from my SM-N900V using XDA Free mobile app
Click to expand...
Click to collapse
So why would the Airtel SIM work and Vodafone will not? I don't get it they are both GSM carriers so why would one work and other one wont? Even though I fixed the APN settings for the Vodafone SIM.
drewcam888 said:
Yes it may very well have to do with a IMEI change. I didnt think it was possible to change the imei.
Click to expand...
Click to collapse
My mistake, I meant I changed the MEID# not the IMEI.
But apparently you can change the IMEI# of the device as well, allegedly according to the following thread. I never done it myself.
http://forum.xda-developers.com/xposed/modules/xposed-imei-changer-t2847187
Azeem00 said:
My mistake, I meant I changed the MEID# not the IMEI.
But apparently you can change the IMEI# of the device as well, allegedly according to the following thread. I never done it myself.
http://forum.xda-developers.com/xposed/modules/xposed-imei-changer-t2847187
Click to expand...
Click to collapse
That could easily cause you issues if your carrier can't understand the identification information your phone is providing the tower.
To be safe keep a log of what you have changed that way if it is worse you can know how to go back or what you have played with otherwise as with myself once time passes I completely forget all the details.
Sent from my SM-N900V using XDA Free mobile app

Quick Question regarding MMS

Hey S4ers,
So I recently gave my friend my S4 (i337) restored to NB1. She does not have an active data plan, but I figured since I'm giving her the phone, it wouldn't matter too much.
She used to have an unlocked T-Mobile Phone working on AT&T, just running it on the EDGE network.
Anyway long story short, she cannot receive MMS anymore after using this phone. The phone has signal, but does not display E, 2G, 3G, 4G, or LTE. Just the signal bars. So I ordered an unlock code and received it, thinking that if I unlock the SIM that she could get this functionality. I tried the #0111*CODE# method in the dialer and receive an incorrect MMI message. Are there any other methods to unlocking the phone with the code that I have? No root would be ideal, because she has everything all set up on it, but I am open to any suggestions, really. I was wondering if I am going down the correct path in enabling MMS, by unlocking the phone like her old one used to be, or if AT&T needs to be contacted.
FYI, when we set up the phone, we called AT&T to register the new SIM, and provided the IMEI number, is it possible that they turned off any functionality because it was a smart phone without a data plan?
Any help would be appreciated, thanks!
treyvaporizer said:
Hey S4ers,
So I recently gave my friend my S4 (i337) restored to NB1. She does not have an active data plan, but I figured since I'm giving her the phone, it wouldn't matter too much.
She used to have an unlocked T-Mobile Phone working on AT&T, just running it on the EDGE network.
Anyway long story short, she cannot receive MMS anymore after using this phone. The phone has signal, but does not display E, 2G, 3G, 4G, or LTE. Just the signal bars. So I ordered an unlock code and received it, thinking that if I unlock the SIM that she could get this functionality. I tried the #0111*CODE# method in the dialer and receive an incorrect MMI message. Are there any other methods to unlocking the phone with the code that I have? No root would be ideal, because she has everything all set up on it, but I am open to any suggestions, really. I was wondering if I am going down the correct path in enabling MMS, by unlocking the phone like her old one used to be, or if AT&T needs to be contacted.
FYI, when we set up the phone, we called AT&T to register the new SIM, and provided the IMEI number, is it possible that they turned off any functionality because it was a smart phone without a data plan?
Any help would be appreciated, thanks!
Click to expand...
Click to collapse
What carrier SIM is being used in it? Also check your APN settings.
She is on AT&T and the APN is good. We had to get a new micro sim

Voice calls not possible on Lebara network Australia

I've got a very weird issue with my Galaxy S8 (SM-G950FD)
After working fine for about 1.5 years on the network it suddenly wasn't able to make and receive calls anymore on the Lebara (Vodafone) network in Australia.
The issue spontaneously disappeared a few hours after it first surfaced but reappeared and has not gone away since.
Internet and Txt/MMS are working normally. But when someone calls me it goes straight to voicemail and when I call nothing happens for a minute or so and then it "disconnects" but no tone
When I go into the phone app and try to retrieve settings like caller ID and/or forwarding it gives the following error:
Failed to read data
Something went wrong. Check your
Sim Card or network connection,
then try again
When I insert the sim into an S7 it's working. When I insert the sim from the S7 into the S8 (Optus network) the S8 works as well.
I've performed a factory reset (without restoring the settings)
I've gotten a new sim and Lebara has ported the number to it but that didn't help
Being a dual sim I've tried using the shared sd/sim slot but same issue.. data/mms/txt working no voice.
I've tried copying the apn settings the S7 displays with the Lebara sim to the S8 but that didn't help either.
I've now used Odin to flash the phone back to the Oreo version with the December 2018 security update and that didn't help either.
Any other ideas?
Thanks
I've managed to narrow down the issue a bit.
Also went out to purchase a Vodafone Pre-paid sim. That one didn't work either at first but after some troubleshooting with support of Vodafone we've found out that the S8 doesn't connect to the 3G network of Vodafone Australia.
When I have the SIM of another provider in there and limited the network mode to 2G/3G autoconnect the phone just finds the 2 other networks on 3G (AFAIK 2G has been phased out).
I've tried to get into the advanced service mode but this doesn't seem to be possible anymore.
Is there a way to try to see which bands are active on the S8 and better yet enable them all?

Categories

Resources