Problem receiving sms/mms all the time! :( - Galaxy S 5 Q&A, Help & Troubleshooting

Hey guys, so i just got my s5 and i am LOVING it
the thing i cannot stand though is a lot of my messages arent recieving, i called Rogers and they refreshed my network and the guy even told me that it looked like 50% of the texts that were being sent to me were failing
it was ok for like an hour and is not messed up again
happens mostly on wifi but not restricted to that, also happens on edge/3g/lte
anyone have a similar problem and found a fix?

Related

Texts coming in but time is 3 hours late

stock ROM.
i'm getting texts just fine but randomly it will decide to time stamp them 3 hours earlier, so if i have a bunch of texts i have to scroll through them all until i find the new one that it thinks was sent 3 hours ago. it is pretty annoying. anyone know how to fix this? soft reset didn't do anything.
it's often the networks fault when sms's are delay'd
i would try putting the sim in another phone for testing
same here
since yesterday ive been getting random texts with the timestamp 3 hrs earlier, and i also have to scroll thru to find it. my computer did something to the phone yesterday and basically deleted anything synced and then resynced. its been doing this ever since.
weird that we would get this same problem at the same time.
this is really annoying
Not to beat the horse but i've been having the same problem since this morning. Everything was fine all day and night yesterday. I've received about 8 texts or so since 8am EST this morning (it's now 2:20pm EST) and about 3 of the texts have had the problem. Pretty annoying. Assuming it's the network like someone previously suggested.
the person said the network was delivering them late. that has happened before too, but these are being delivered on time, but the time stamp is 3 hours before the text was sent. since 3 of us had the same problem starting yesterday or around then, it must have something to do with the network, even though the messages are being delivered on time, it is just the time stamp that is wrong.
weird.
yeah i thought it was something wrong with my particular phone but now since all three of us are having issues i feel "better".
hopefully t-mobile fixes this soon, its really annoying **crosses fingers**
Yeah, and the wierd thing is that it seems like it's only happening with specific contacts too. Looks like it's happening with only two people out of the 7 people that have texted me today.
yeah it's weird, but only 2 people have texted me today, and only one of them messed up, while both contacts messed up yesterday
this has also been happening to me, what phone service do you guys have, i have tmobile
I just thought my phone took a crap. but with the above posts I guess it was the network. mms are always late but this is a first for sms. tmobile needs serious improvement on their network issues
Maybe the Network Wizard will fix the problem? Just thought I'd throw that in there.
well my network settings are set the way tmobile set them, so i don't think it's anything we can fix on our end. it is them.
Im having the same problem since about yesturday, and my carrier is t-mobile,
so I think it has something to do with them.
Not to beat that already dead horse, but just to reiterate, I too have t-mobile and I have been receiving text exactly 3 hours late. It is very annoying and I am calling t-mobile ATM. Thanks for letting me know it isnt just me.
tell us what they say. last night it was nuts for me. i would get a text with the proper time stamp, and then one 3 hours earlier (but you know, it was actually received at the the present) and then one from the same person that would have an accurate time stamp
wyldstallyns2589 said:
tell us what they say. last night it was nuts for me. i would get a text with the proper time stamp, and then one 3 hours earlier (but you know, it was actually received at the the present) and then one from the same person that would have an accurate time stamp
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Click to collapse
They told me that it was "only your issue and no one else in your area has complained about it." They offered to send me a new sim card but it seems like it must be a network issue and not a hardware one because we are all experiencing the same thing. Could it only be modded phones? I changed the rom on mine, been meaning to for a while. I cant say if it has happened again cause I havent gotten a message :-X
I live on the Northeats and was previously running Touch-IT 5.0.
you should have told them that there are reports on the internet of people having the same issues.
i'm in the southeast with the newest stock ROM. so it is definitely a network thing, not hardware or modded issues.
i'd call myself but i'm not the account holder and they make you give all these account numbers SSN and crap
well in addition to the time stamp being wrong now my sms are coming in 24 hrs late. I am afraid to ask whats next.
wow. mine are just 3 hour late timestamps. what is going on here?
I have also been getting delayed texts... sometimes like 10 minutes but can be up to like 9 hours late. I live in Seattle, WA

receiving sms problem

Okay so its been a few weeks into my relationship with my Samsung Focus.
I bought it off contract from someone on Kijiji. The problem I seem to be having is that sometimes I don't always receive sms messages. My girlfriend (clearly the one I always txt) says she always gets my msgs. As far as I know it just happens randomly...There doesn't seem to be any trends that I notice, it basically just makes up its own mind and chooses not to receive the txt.
I have the Network Profile app installed and it is set to the Rogers network; the carrier I am with. In Settings>cellular my network selection is set to automatic.....and currently i have no APN added.
I've read in the forums before that someone was having sms issues but they seemed to follow a pattern...So im not sure if my situation is the same. Regardless, I'm quite frustrated as I do love the phone....but its turning into a mini tablet because of this loss of functionality I'm experiencing.
Any suggestions?
dannykavs said:
Okay so its been a few weeks into my relationship with my Samsung Focus.
I bought it off contract from someone on Kijiji. The problem I seem to be having is that sometimes I don't always receive sms messages. My girlfriend (clearly the one I always txt) says she always gets my msgs. As far as I know it just happens randomly...There doesn't seem to be any trends that I notice, it basically just makes up its own mind and chooses not to receive the txt.
I have the Network Profile app installed and it is set to the Rogers network; the carrier I am with. In Settings>cellular my network selection is set to automatic.....and currently i have no APN added.
I've read in the forums before that someone was having sms issues but they seemed to follow a pattern...So im not sure if my situation is the same. Regardless, I'm quite frustrated as I do love the phone....but its turning into a mini tablet because of this loss of functionality I'm experiencing.
Any suggestions?
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Click to collapse
im having a problem also. seems if the phone sets idle for a long period , like over nite, i can reset the phone and poof i get a crap load of messages. Dont know what is causing this maybe someone can help. Its really strange and started after i made some the diagnostic menu changes, but dont know what caused it. Its very random, all i know is if i dont get any txt after a few hrs then i know to reset the phone.
can anyone else help with this ?
MRWRANGLERS1 said:
im having a problem also. seems if the phone sets idle for a long period , like over nite, i can reset the phone and poof i get a crap load of messages. Dont know what is causing this maybe someone can help. Its really strange and started after i made some the diagnostic menu changes, but dont know what caused it. Its very random, all i know is if i dont get any txt after a few hrs then i know to reset the phone.
can anyone else help with this ?
Click to expand...
Click to collapse
My issue seems to be different from most.....whenever I reset my phone I never get the txts I missed. I ended up doing a factory reset....started off missing a few sms's but since then its been almost a week and I don't think iv missed one. I think I'm going to try that solution provided in another thread and see how that works.

Can't see or dl pictures sent via text using Samsung message app

Just switched to AT&T and my wife is using an S4 that is completely stock, unrooted and on the latest OTA KK firmware.
She receives pics via the Samsung messaging app and they don't come through, shows and exclamation point where the pic should be. I thought maybe it was a wifi issue so I turned off wifi and it seemed to work since a pic then came through but it is happening to her while wifi is off as well now.
Some searching revealed something about packet data but I think that is for a different phone because I cannot find that setting on her phone.
Any ideas on what the problem is? Been searching but not finding much, maybe I am using the wrong search criteria. I wonder if she would have the same problem if I switched her messaging to Hangouts? Is this an AT&T issue or a GS4 KK issue?
Need to figure this out as the wife is getting pissed now, her friends don't use Whatsapp or BBM so she uses texts a lot.
Thanks
Raistlin1 said:
Just switched to AT&T and my wife is using an S4 that is completely stock, unrooted and on the latest OTA KK firmware.
She receives pics via the Samsung messaging app and they don't come through, shows and exclamation point where the pic should be. I thought maybe it was a wifi issue so I turned off wifi and it seemed to work since a pic then came through but it is happening to her while wifi is off as well now.
Some searching revealed something about packet data but I think that is for a different phone because I cannot find that setting on her phone.
Any ideas on what the problem is? Been searching but not finding much, maybe I am using the wrong search criteria. I wonder if she would have the same problem if I switched her messaging to Hangouts? Is this an AT&T issue or a GS4 KK issue?
Need to figure this out as the wife is getting pissed now, her friends don't use Whatsapp or BBM so she uses texts a lot.
Thanks
Click to expand...
Click to collapse
Not sure if it will help, but she could try using Go SMS app for texting. I had the same problem a while back, but my problem was related to file size thresholds. I'll be willing to help you figure this out if that doesn't work.

Galaxy s5 not receiving texts

Hi, I'm new to this forum.
I recently changed from Galaxy S4 to Galaxy S5 and for some time I stopped receiving text messages from most of the people that I normally text.
I'm not quite sure what the problem is, I have signal, can make phone calls, send text messages but they just won't come through if someone else sends them.
At first I thought it was because I was using Hangouts I my default messaging app, but recently I changed it back to the stock messages and still no improvement.
The thing is that if I put my sim card back to my Galaxy S4 the messages come to me in about 2 or 3 minutes, and then when I put it back to my S5 it starts to works fine. This is the 3rd time this has happened within 1 week or so.
Any suggestions? I searched for this problem but I couldn't find anything related.
Analzier said:
Hi, I'm new to this forum.
I recently changed from Galaxy S4 to Galaxy S5 and for some time I stopped receiving text messages from most of the people that I normally text.
I'm not quite sure what the problem is, I have signal, can make phone calls, send text messages but they just won't come through if someone else sends them.
At first I thought it was because I was using Hangouts I my default messaging app, but recently I changed it back to the stock messages and still no improvement.
The thing is that if I put my sim card back to my Galaxy S4 the messages come to me in about 2 or 3 minutes, and then when I put it back to my S5 it starts to works fine. This is the 3rd time this has happened within 1 week or so.
Any suggestions? I searched for this problem but I couldn't find anything related.
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Click to collapse
Same problem here, maybe someone could help ?
Might you be on the T-Mobile variant? If so, the recently released firmware update supposedly fixes this ( or a similar? ) issue.
scarbloods said:
Might you be on the T-Mobile variant? If so, the recently released firmware update supposedly fixes this ( or a similar? ) issue.
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Click to collapse
Well not, i'm using G900FXXU1ANE2 SEB region (baltic states)
Analzier said:
Hi, I'm new to this forum.
I recently changed from Galaxy S4 to Galaxy S5 and for some time I stopped receiving text messages from most of the people that I normally text.
I'm not quite sure what the problem is, I have signal, can make phone calls, send text messages but they just won't come through if someone else sends them.
At first I thought it was because I was using Hangouts I my default messaging app, but recently I changed it back to the stock messages and still no improvement.
The thing is that if I put my sim card back to my Galaxy S4 the messages come to me in about 2 or 3 minutes, and then when I put it back to my S5 it starts to works fine. This is the 3rd time this has happened within 1 week or so.
Any suggestions? I searched for this problem but I couldn't find anything related.
Click to expand...
Click to collapse
Friends of mine were at my house over the weekend and he had a samsung s4 and had the same problem after logging onto my wifi. It is the wifi causing the problem. I had an old modem and netgear router that we hooked up and then we were able to receive calls like you should. We switched out the modem/router combo on Sat to my older setup and my phone is still working normally! I called my dsl provider and told them about the problem as I just bought the modem/router combo from them recently.
They never heard of anything like this. I do find it hard to believe that the home wifi equipment disrutes the cell phone signal. But my phone is now working!!! Anyone ever heard of this or that can explain why this would happen I would love to hear about it.

Cant send SMS... Sometimes?

I'm hoping somebody has experienced this before and found a fix and can help me out...
All day I've been struggling to send SMS messages... I'm on 11.0.1.1, magisk rooted, with RICE installed. Everything was working great but today when i woke up, i was unable to send SMS messages...
I'm receiving them, but sometimes they are delayed and i get a few at a time with nothing coming in again for a short time after that, but i've made no changes to my phone in the last 2 days. I've rebooted a few times between then and now (twice yesterday, just because), so i cant really understand why i would just randomly be unable to send text messages or why they are received in bursts like this?
I've gone in and reset my "Wi-Fi, Mobile & Bluetooth" settings from within the reset options, and this appears to fix the issue, but only for a minute or so and suddenly they stop sending again... I thought maybe its the tower, so i used my daughters phone to text my wife and that worked perfectly fine. Immediately before and after, mine wouldnt send.
Any ideas, links, or guidance that might help me figure this out?
Since there's been some updates and no responses to my thread, i wanted to revisit this and see if i'm still the only one on earth with this issue.
The issue seemed to have completely gone away on its own, no idea why or how... But a couple weeks ago i decided to install the update to 11.0.2.2 on my IN11AA. Ever since, my phone will randomly stop receiving SMS messages completely. I can still send, just cant receive. The only way to fix this is to reboot.
Anyone else with this issue? Anyone find a reason for this? A fix perhaps?
PMad said:
Since there's been some updates and no responses to my thread, i wanted to revisit this and see if i'm still the only one on earth with this issue.
The issue seemed to have completely gone away on its own, no idea why or how... But a couple weeks ago i decided to install the update to 11.0.2.2 on my IN11AA. Ever since, my phone will randomly stop receiving SMS messages completely. I can still send, just cant receive. The only way to fix this is to reboot.
Anyone else with this issue? Anyone find a reason for this? A fix perhaps?
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Seeming this issue doesn't seem to be widespread, could be a carrier side issue?
It's a shame we don't have dual boot capabilities because you could have switched to stock and checked.
Also try a secondary SIM from maybe someone in your household and send using that SIM and see what happens.
I know there are delays after rebooting, I do a lot of magisk module work and every reboot try sending notifications using SMS or some other methods and I get around 3 mins no send or receive but not at the length you do.
LOGMD said:
Seeming this issue doesn't seem to be widespread, could be a carrier side issue?
It's a shame we don't have dual boot capabilities because you could have switched to stock and checked.
Also try a secondary SIM from maybe someone in your household and send using that SIM and see what happens.
I know there are delays after rebooting, I do a lot of magisk module work and every reboot try sending notifications using SMS or some other methods and I get around 3 mins no send or receive but not at the length you do.
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Click to collapse
I just had the issue again yesterday. Wife and I started texting eachother at about 8am, except, i didnt receive any of her messages until 5:30pm when she got home and told me she had been texting me. I rebooted 3 times, which once usually resolves the issue but not this time. I had to go into the settings and reset my WiFi/Mobile/Bluetooth settings, then it worked immediately.
Because of the solutions, i wouldnt think its a sim issue, but im going to test it anyway. I've factory reset a few times in the past and i still get the issue. I've had the issue while rooted and not rooted. Four of us have phones, 3 are Samsung and then there's mine, and mine's the only one with the issue.
PMad said:
I just had the issue again yesterday. Wife and I started texting eachother at about 8am, except, i didnt receive any of her messages until 5:30pm when she got home and told me she had been texting me. I rebooted 3 times, which once usually resolves the issue but not this time. I had to go into the settings and reset my WiFi/Mobile/Bluetooth settings, then it worked immediately.
Because of the solutions, i wouldnt think its a sim issue, but im going to test it anyway. I've factory reset a few times in the past and i still get the issue. I've had the issue while rooted and not rooted. Four of us have phones, 3 are Samsung and then there's mine, and mine's the only one with the issue.
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Click to collapse
What SMS app are you using? I wonder if you have enabled RCS messaging the new Google style messaging? Because maybe it uses WiFi to download some of the SMS, and if your carrier doesn't support it maybe you only receive it when you are on WiFi.
Try on WiFi then try just on mobile data and see if you notice.
I attached a photo check the top setting. Google might be persisting your setting (if you are using Google messages)
Also why don't you and your wife try a simnswap next time you happen and you are both at home, if your wife doesn't receive it then it's sim/network related.
LOGMD said:
What SMS app are you using? I wonder if you have enabled RCS messaging the new Google style messaging? Because maybe it uses WiFi to download some of the SMS, and if your carrier doesn't support it maybe you only receive it when you are on WiFi.
Try on WiFi then try just on mobile data and see if you notice.
I attached a photo check the top setting. Google might be persisting your setting (if you are using Google messages)
Also why don't you and your wife try a simnswap next time you happen and you are both at home, if your wife doesn't receive it then it's sim/network related.
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Click to collapse
I'm using Google Messages, and yes i do have RCS enabled. I dont believe thats the case though because the messages that are blocked are sometimes just an "ok" message. I'm almost always on WiFi though too.
The primary issue with sim swapping with my wife is that we would need to swap sims for up to 2 weeks since sometimes I have no issues for 2 weeks, then i get the issue once or twice a day for three days. The worst part (for me anyway) is that her screen is SHATTERED on her phone (she's using a Note10+) and its hard to see anything, so i've been trying to get her to get a new phone. I think we might be FINALLY upgrading her (after 5 months) to an S21 Ultra, so maybe we'll give that a shot there.
I'm actually wondering if it has something to do with messages for web. I've noticed that the issue only really happens after using that, but.. It doesnt always happen after using messages for web, so it might just be a coincidence.
I'm pretty sure its not Google Messages, or RCS, and fairly certain its not messages for web, because i used to use Signal only, and i still had the issue a few times.
PMad said:
I'm using Google Messages, and yes i do have RCS enabled. I dont believe thats the case though because the messages that are blocked are sometimes just an "ok" message. I'm almost always on WiFi though too.
The primary issue with sim swapping with my wife is that we would need to swap sims for up to 2 weeks since sometimes I have no issues for 2 weeks, then i get the issue once or twice a day for three days. The worst part (for me anyway) is that her screen is SHATTERED on her phone (she's using a Note10+) and its hard to see anything, so i've been trying to get her to get a new phone. I think we might be FINALLY upgrading her (after 5 months) to an S21 Ultra, so maybe we'll give that a shot there.
I'm actually wondering if it has something to do with messages for web. I've noticed that the issue only really happens after using that, but.. It doesnt always happen after using messages for web, so it might just be a coincidence.
I'm pretty sure its not Google Messages, or RCS, and fairly certain its not messages for web, because i used to use Signal only, and i still had the issue a few times.
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When you say "ok" are you just sending short messages or the suggested replies by Google?
I had problems with auto reply in notifications for a while.
Tbh I just use telegram or signal becuase they don't require being connected to the device directly when using the web/desktop versions.
Yeah swapping for 2 weeks isn't great!
Interesting you had this issue with signal too, sounds like Google cloud messaging (needed for any app push notifications and messaging) is in a standby mode.
You got naptime or servicely installed? Shame no one else is seeing this issue might be easier to diagnose

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