Mobile Network not Available! - Galaxy Note 3 Q&A, Help & Troubleshooting

Hey Guys,
Just by chance, I found a cracked note 3 on the street today and brought it home. the screen all works but one problem is that I can't seem to connect to any mobile network. It is a Note 3 SM-N9005 which seems to have originally come from Vodafone australia.
The original sim was in it but it doesn't connect and I tried my Optus sim which also did not work. I tried to register on the network in the settings menu but it would just load and then not do anything. The settings show that it is disconnected from a network but still gets a signal.
When I try to call it also says mobile network unavailable! I have done a google search but to no avail. Most info is American but I am an Australian user.
I also get a circle icon with a dash through it in the status bar where there should be a network icon? I haven't owned many Samsungs before, so I would appreciate your help!!
I have attached some screenshots which show more info. CAN SOMEBODY HELP? I would really like to ressurect this awesome device! And if I succeed, then it will replace my current daily HTC One M7. THANKS in advance!
and no the phone is not stolen, i'm telling the truth. phone was reset and there is no evidence of any owner info. tried searching for google account, facebook account and that samsung apps account thing but nothing was there.

ttinjust96 said:
Hey Guys,
Just by chance, I found a cracked note 3 on the street today and brought it home. the screen all works but one problem is that I can't seem to connect to any mobile network. It is a Note 3 SM-N9005 which seems to have originally come from Vodafone australia.
The original sim was in it but it doesn't connect and I tried my Optus sim which also did not work. I tried to register on the network in the settings menu but it would just load and then not do anything. The settings show that it is disconnected from a network but still gets a signal.
When I try to call it also says mobile network unavailable! I have done a google search but to no avail. Most info is American but I am an Australian user.
I also get a circle icon with a dash through it in the status bar where there should be a network icon? I haven't owned many Samsungs before, so I would appreciate your help!!
IMEI is: 359093058436066
I have attached some screenshots which show more info. CAN SOMEBODY HELP? I would really like to ressurect this awesome device! And if I succeed, then it will replace my current daily HTC One M7. THANKS in advance! :laugh:
Click to expand...
Click to collapse
Why don`t you take it to the police, if you `found` it. I`am sure the original owner will appreciate that, as would you

gee2012 said:
Why don`t you take it to the police, if you `found` it. I`am sure the original owner will appreciate that, as would you
Click to expand...
Click to collapse
it had no info on it looked like it was reset and thrown out of a moving car by the looks of it since the case was further down the road and i picked it up ;L

ttinjust96 said:
it had no info on it looked like it was reset and thrown out of a moving car by the looks of it since the case was further down the road and i picked it up ;L
Click to expand...
Click to collapse
and also I don't know the mobile number since i can't connect to the network. so if i can find the owner i will return it but right now i have no information about where its come from except its from vodafone aus.

ttinjust96 said:
and also I don't know the mobile number since i can't connect to the network. so if i can find the owner i will return it but right now i have no information about where its come from except its from vodafone aus.
Click to expand...
Click to collapse
Not saying you had anything to do with it, but these kind of posts appear to be suspicsious

And remove imei number from your thread.

gee2012 said:
Not saying you had anything to do with it, but these kind of posts appear to be suspicsious
Click to expand...
Click to collapse
thats alright. but trust me i actually found it on the street like this haha. honestly if it was stolen i dont think i would be stupid enough to go onto xda and give out the imei number for people to discover its been stolen or something. :good:

Related

HTC HD2, cannot register on selected network

Hi all, maybe someone has an answer here. Tried other threads, but some are slightly different then mine. I've bought this phone second-handed. Had it unlocked but it wong register on 3mobile network. The phone was a T-mobile, and its sim-card works fine. The 3mobile sim-card work fine in my xperia x10. Thinking about being branded, i debranded the phone, but still no luck. Still giving me the exclamation marc by the antenna with an "X" beside it.
So what i want (need) if no one has an answer for this is: Can i go back to the T-Mobile brand again? Again, i read some threads, but they are a bit confusing for a newby as me! Sorry!!
If i can do so, how it has to be done, so i can send to T-mobile or HTC itself so they can have a look..
Thank you very much for your help!
LOBOUK said:
Hi all, maybe someone has an answer here. Tried other threads, but some are slightly different then mine. I've bought this phone second-handed. Had it unlocked but it wong register on 3mobile network. The phone was a T-mobile, and its sim-card works fine. The 3mobile sim-card work fine in my xperia x10. Thinking about being branded, i debranded the phone, but still no luck. Still giving me the exclamation marc by the antenna with an "X" beside it.
So what i want (need) if no one has an answer for this is: Can i go back to the T-Mobile brand again? Again, i read some threads, but they are a bit confusing for a newby as me! Sorry!!
If i can do so, how it has to be done, so i can send to T-mobile or HTC itself so they can have a look..
Thank you very much for your help!
Click to expand...
Click to collapse
Same problem... have you figured it out?
thanks
dennis
any updates on this? same problem here.
tried hard reset, soft reset, reinstalled new ROM, flashed back to TMOUS stock rom... no go.
if i do a manual search for networks, HD2 finds them, but can't register.
phone connection is ON.
band set to Auto.
There is a thread similar to this on this forum about a month ago. They found out that that the phone was registered as stolen and the ieme was blocked. There is nothing that you can do about it.
has anyone found a solution to this problem yet?
My gf just started having this problem today. She's had the phone for almost 3-4 months now, so I don't understand if someone mixed up IMEI's or what?
The phone won't register onto T-mobile... this sux! and its not even stolen...
whistler4ever said:
My gf just started having this problem today. She's had the phone for almost 3-4 months now, so I don't understand if someone mixed up IMEI's or what?
The phone won't register onto T-mobile... this sux! and its not even stolen...
Click to expand...
Click to collapse
did you call t-mobile? Call 877-453-1304 and tell the automated moron "PDA" and it will transfer you to smartphone tech support.
Hi,
Same problem here, bought the mobile on eBay from Portugal , was working for weeks, since this morning can't register in Sweden anymore..Sim works fine in my old phone and HD2 finds networks etc just can't register..
How i can check is it stolen?
regards
Problem
Same here, search finds 3 and O2 networks, but can't register these two different cards... Anyone solved this problem?

[Q] Wildfire: No Service

I was wondering if anyone can help me.
I recently flashed my phone which I have done many times. I then installed beautiful widgets from a apk off the net. Once I had decided I likes the software I deinstalled it and ever since I have been unable to get network service on my wildfire.
Whenever I try and connect to a network I get:
'Unable to connect to this network at this time please try later'
I am currently on baseband version 13.53.55.24H_3.35.149.25 but I have also flashed later radios and still have the problem.
I have also checked the phone information settings and radio is turned on so unsure where to go from here.
The phone is also unlocked to any network but I have tried a Orange, Virgin and Vodaphone chip and none work.
Cheers for any help ;-)
i was in touch with beautiful widgets developer a few weeks ago, and he mentioned there were 13 different pirated versions that they were aware of, and they were having troubles with them. the first thing he wanted was my google checkout receipt number, i wonder if you have picked up a virus somehow, with a malicious copy.
have you tried restoring a nandroid backup?
Hi
Yes I ran a nandroid restore and I still have the problem. I have also been into the phone's testing menu, phone information and it wont let me select radio band just comes back Set{Automatic] Unsuccessful ;-(
Tried numerous Roms and still the issue.
Will I have to totally flatten phone to get this working?
cheers
Have you checked your apn settings?
I have checked the APN section and I have one for orange internet and one for Orange MMS. I have looked through these settings and everything is blank except when I get to the MCC section.
One thing I have noticed is when In restore or use a new ROM I still have my details for Wireless setup etc so is it really doing a full wipe of settings?
Cheers guys
I have just spoken to Orange and they have informed me that the phone has been blacklisted hence no service. I have had this phone for over 6 months and now they decide to blacklist it even though I paid good money for it and it wasnt stolen...Nice!!!!!
Thanks for your help anyway guys much appreciated
why has it been blacklisted, and how?
The phone has been blacklisted by Virgin as stolen just recently even though I bought the phone over 5 months ago with original Virgin Chip, booklets etc. I have spoke to Orange (my own network) as the original owner is obviously trying to maker a claim which is indeed false.
I am in process of writing a letter to virgin explaining my predicament but I dont expect anything positive of the outcome. Last time I buy anything of a Forum all my own mistake to be fair!!!
Bought a Samsung I5800 just get me back up and running as the wildfire is now just sat at home awaiting to hear what Virgin say as I may sell it as parts.
cheers guys ;-)

NOTE 3 not picking up 3G signal.

hi everyone,
It's my first time i post on this forum, i am a noob.
In brief i just brought an GALAXY NOTE 3 (SM-N9005) a week ago from a seller but just yesterday i realized that my phone work only on GSM and can t pick up 3G signal at all even if i am in a area where there is cover. i searched the net hours and hours but didn t find a clear answer.
Please can someone figure out what is the problem and how to fix it.
Here are my information:
I am from Morocco,my operator is MEDITEL(i tried others operators here "INWI" and "IAM" it doesn t work either no 3G signal ), my Note 3 is under KitKat 4.4.2,
For more information about the phone look at the screenshots in the attachement.
The phone is STOCK not ROOTED i didn t mess anything yet.
The phone is from Spain and the carrier is Orange because at boot the is the orange boot logo.
It will be soo nice if anybody can help me. I really like my phone but if it doesn t work like it should its a shame. Here in morocco high end smartphones are expensive and no warranty unless you buy it from from samsung store where is more expensive.
Did you enter the APN settings?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
Did you enter the APN settings?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Yes i tried i get G (GPRS) but the problem still there no 3G signal. I think the CSC might be the problem
_walid_ said:
Yes i tried i get G (GPRS) but the problem still there no 3G signal. I think the CSC might be the problem
Click to expand...
Click to collapse
Yes it might be the problem with CSC, but:
- Did you try your SIM card with another smartphone and have success with the 3G connection?
- In the Phone INFO *Samsung* app, enter the Menu and select [Note 3] Fake Detector, tell me what does it say? What is the Diag Code?
vndnguyen said:
Yes it might be the problem with CSC, but:
- Did you try your SIM card with another smartphone and have success with the 3G connection?
- In the Phone INFO *Samsung* app, enter the Menu and select [Note 3] Fake Detector, tell me what does it say? What is the Diag Code?
Click to expand...
Click to collapse
-Yes, my sim card worked just fine in my sister's xperia S 3G with full bars.
-When i select note 3 fake detector it give me error and when i hit yes nothing happen.
One thing i noticed my IMEI in the box is the same in the back of the phone behind the battery BUT it s not the same when i dial *#06# even the serial number is different.
_walid_ said:
-Yes, my sim card worked just fine in my sister's xperia S 3G with full bars.
-When i select note 3 fake detector it give me error and when i hit yes nothing happen.
One thing i noticed my IMEI in the box is the same in the back of the phone behind the battery BUT it s not the same when i dial *#06# even the serial number is different.
Click to expand...
Click to collapse
1- This error related to my app. I will fix it soon. Sorry about that.
2- There is a big chance that your phone is a refurbished one. Because it has NONE manufacturing date, and the IMEI does not match with the one on the label.
Can you PM me full info from the Phone INFO app?
---------- Post added at 07:13 PM ---------- Previous post was at 06:26 PM ----------
I have looked at your screenshots you sent me.
Your device doesnt have manufacturing date and hardware revision info, so the big chance is that your phone is a refurbished one.
If you can return it to the shop where you bought, I think it is the best choice for you now.
Sorry to say about that.
_walid_ said:
-Yes, my sim card worked just fine in my sister's xperia S 3G with full bars.
-When i select note 3 fake detector it give me error and when i hit yes nothing happen.
One thing i noticed my IMEI in the box is the same in the back of the phone behind the battery BUT it s not the same when i dial *#06# even the serial number is different.
Click to expand...
Click to collapse
Hi mate,
I've just updated my app.
Could you please update the app from Play Store (v1.5.0), then enter the Menu and select '[Note 3] Fake Detector', and check for the Diag Code again?
Thank you.
vndnguyen said:
Hi mate,
I've just updated my app.
Could you please update the app from Play Store (v1.5.0), then enter the Menu and select '[Note 3] Fake Detector', and check for the Diag Code again?
Thank you.
Click to expand...
Click to collapse
Ok i did what you said, and it gives me The Diag Code=0000
What does it mean?
_walid_ said:
Ok i did what you said, and it gives me The Diag Code=0000
What does it mean?
Click to expand...
Click to collapse
Ok 0000 means nothing new.
But did you see 2 warning messages? It is not a good one. Can you return it to the shop?
same problem with set like this now i can use 3/4g
vndnguyen said:
Ok 0000 means nothing new.
But did you see 2 warning messages? It is not a good one. Can you return it to the shop?
Click to expand...
Click to collapse
I called the seller and he told me to bring back the phone so he can find what is the problem. For returning the phone i don t think he will accept, firstly ther is no warranty and secondly the phone was sealed with samsung,he didn t open the box then its not he's fault.
If he didn't fix it i will just live without 3G
Thanks a lot vndnguyen and sorry for wasting your time. Btw flashing another modem (CSC) wouldn't fix it?
nirutbst said:
same problem with set like this now i can use 3/4g
Click to expand...
Click to collapse
can you please be more specific. You can use only 3/4G no 2G?or what?
My problem is when i switch to 3G only, i get "Selected network unavailable" even if i am in an area with 3G cover
Hi!
I have same problem.
I Live in Finland. 3 month I used DNA operator, was all perfect. Now I connect to Sonera and work only 2G connection.
I flashed 3 different ROM, flashed 2 different modem ROM, finally I flashed 4 files Poland ROM and use it like it is.
2G worked propertly, 3G don't connect.:crying:
Mobile broadband work correct at all settings.
Can't find way out...

[Q] s4 telus no sim read issue?

I feel my problem is unlike others i have read about for the last few hours...
bought a phone off craigslist
s4 sgh-i337 on telus in Canada.
went to put a telus sim in and it recognizes that its in there (so sim tray must work..) but i get "Not registered on network" problem...
tried 3 different telus sims, all do the same thing..
my IMEI matches the one on the physical phone so all good there?
its not rooted as i downloaded root checker and i restored it back to factory twice...
i just want service it does not make calls or texts. everything else is fine..
what gives.. thanks for any help sorry if this specific issue has been covered!
taylorleach said:
I feel my problem is unlike others i have read about for the last few hours...
bought a phone off craigslist
s4 sgh-i337 on telus in Canada.
went to put a telus sim in and it recognizes that its in there (so sim tray must work..) but i get "Not registered on network" problem...
tried 3 different telus sims, all do the same thing..
my IMEI matches the one on the physical phone so all good there?
its not rooted as i downloaded root checker and i restored it back to factory twice...
i just want service it does not make calls or texts. everything else is fine..
what gives.. thanks for any help sorry if this specific issue has been covered!
Click to expand...
Click to collapse
Go to settings>>more netowrks>>mobile networks>>network operators..let it search then choose Telus, if it works you should see a message "registered on network" watch for it because it disappears after a few seconds.
The other thing you should check is that the network is actually up, not sure which part of the country you are in but you might want to check the Telus site to make sure they aren't just having network issues.... happened in Calgary a few months ago....
Also check network mode in settings should be set to lte/wcdma/gsm lol I set mine to GSM only and nothing worked....
Gage_Hero said:
Go to settings>>more netowrks>>mobile networks>>network operators..let it search then choose Telus, if it works you should see a message "registered on network" watch for it because it disappears after a few seconds.
The other thing you should check is that the network is actually up, not sure which part of the country you are in but you might want to check the Telus site to make sure they aren't just having network issues.... happened in Calgary a few months ago....
Also check network mode in settings should be set to lte/wcdma/gsm lol I set mine to GSM only and nothing worked....
Click to expand...
Click to collapse
thank you so much for the reply... id love to try what you said but now it wont even READ any sim after i went into telus and the silly lady there tried to put a nano sim in with the punch out of a micro sim so itd fit, and i think it bent a pin in the tray......... wtf
taylorleach said:
thank you so much for the reply... id love to try what you said but now it wont even READ any sim after i went into telus and the silly lady there tried to put a nano sim in with the punch out of a micro sim so itd fit, and i think it bent a pin in the tray......... wtf
Click to expand...
Click to collapse
Just a silly question but did the sim click into place or can it just slide ot? When it is properly in place, you should have to push it in to eject it.
Gage_Hero said:
Just a silly question but did the sim click into place or can it just slide ot? When it is properly in place, you should have to push it in to eject it.
Click to expand...
Click to collapse
no it clicks in and out like any regular sim would... but now it wont recognize that there is any SIM inside...
before i went to telus it would just fine and id get a different error (my original issue "not registered on network:")
this is dumb.. im going back to telus today, they broke my phone....
ill report back with whatever they say..
taylorleach said:
no it clicks in and out like any regular sim would... but now it wont recognize that there is any SIM inside...
before i went to telus it would just fine and id get a different error (my original issue "not registered on network:")
this is dumb.. im going back to telus today, they broke my phone....
ill report back with whatever they say..
Click to expand...
Click to collapse
So having further checked into the phone, the IMEI is blacklisted and reported lost or stolen.... That's why it worked at first and now does not!
Be careful buying used phones off Craigslist or anywhere I learned the hard way thank you for your time! :/

S8 G950F wont get signal - not blacklisted IMEI: NG

hi all
i have a uk model s8 on the o2 network which was originally locked to o2.
so i took it the local market to get it unlocked which the market trader did and it accepted another uk sim
but wont connect to any network now. states emergency calls only, even with my original o2 sim.
i cant even search for any networks. when you try to search for networks by choosing the phone option, nothing happens, just states not available at this time. same thing when you try to choose manual or automatic search.
it accepts any sim now but wont connect to any network.
i thought it may have been barred even though i bought it 2nd hand and had it over 8 months so i checked imei on the net and it comes up clean. so not barred.
he couldnt also understand why you cannot search network, why this option cannot be selected.
so i come on this forum for some help, and a member did help me and got it working by flashing something to it via remote team viewer but after a few hours it stopped catching a signal because i downloaded an app onto it to hide root which worked but caused the phone to loose the signal again. and then when i contacted the member, he refused to do it again.
i pleaded with him to flash again or do whatever he did but after days of waiting without a phone he was not available to help. so please can anyone help and tell me what he did so i can fix my phone.
i know from users on here, you can have root hiding apps running on an s8 and still be able to perfom the fix to the problem on my phone.
i know it has something to do with imei not being registered on phone and it showing a NG next to imei.
any help or guidance would be appreciated
regards,
Margaret acey
Anyone?
ace.1 said:
Anyone?
Click to expand...
Click to collapse
don't O2 unlock phones for you free of charge? That is how it used to be when I was last in UK.
I really wouldn't trust anyone to remotely download/fix phone, they could do all sorts, hopefully you got a good guy but the fact they won't do it again seems suss to me.
Have you done this,
https://www.technobezz.com/fix-samsung-galaxymobile-network-available/
I suggest you flash stock o2 rom and take it to O2 to unlock phone, this will" clean" your phone so if the helpull member installed anything he shouldn't have it'll be wiped. Also check white o2 if your data etc has being used by someone else ie cloned your phone. (but there may be some other issue as the trader couldn't search for a network)
Thsnks for the response.
Its not locked anymore. As it accepts all sims which it didn't anymore.
This has something to do with the imei not been registered.
The imei status is NG when it should be OK.

Categories

Resources