S5 keeps disconnecting from cellular / data - Galaxy S 5 Q&A, Help & Troubleshooting

Hello,
I have this weird problem with my S5. Usually, my internet connection is H+. Every once in a while the phone seems stuck with H and the internet stops working.
When that happens I have to stop the mobile data and turn it back on again or turn flight mode on and off. This worked every time.
I noticed that the HTC M8, M7, crApple 5S had a better connection stability where I live than my Samsung phones. However my S3 and S4 never had this problem where I have to manually do that to get them to reconnect.
The S4 also kept disconnecting, but it would reconnect by itself. Until one day when it got stuck on E and only at the Samsung shop were they able to fix it. I hope the S5 isn't following on that path as well.
I have tried to set the network just to WCDMA or just LTE/WCDMA autoconnect or WCDMA/GSM auto or LTE/WCDMA/GSM auto. And none seem to fix it. I think maybe on WCDMA (NOT autoconnect) it's better, but not sure if it's not placebo.
Any ideas what I could do and why this is happening? This happened with the stock rom, happens after rooting as well -no surprise, but worth a mention.
Thank you!

Related

3G connection issues

I'm having random 3G connection issues on my Samsung Focus.
At radndom times 3G connection is lost and the only way to get it working is to turn off and on the phone.
I tried putting the phone into airplane mode, turn off/on data, turn 3G off/on, nothing works, only a reboot works.
Today I checked my email on my phone and it says;
Last updated 4 hours ago
We're having a problem connection to exchange.xxx.com. Try again later.
Last tried 2 seconds ago
Error code: 80072FA8
This error shows up on all 3 emails I have setup.
IE doesn't work, Zune, any app requiring 3G connection.
And this happens at random times, at least once a day.
The phone has the lastest updates and is jailbroken.
One other thing to mention is, the phone is now having the 3G connection issue but i have it theathering to my computer and the internet connection is working while theathered, cause i'm posting this email.
I have no idea what's happening or how to fix it.
Thanks
same with me. are you using another carrier ???
Mine is unlocked AT&T Focus, when I'm using indosat (IM3) carrier, I'm having this issue. I downloaded Network Profile from Samsung Zone. After reboot the device, the network profile still pick AT&T, and I can't change it to my carrier.
Then I tried change my carrier to 3, after reboot the phone, the network profile changed to 3 INA. And after that I haven't got that issue till now.
Not sure what caused this. But when I looked at the registry there's a bunch of duplicated APN settings.
I had a similar issue, Focus AT&T on EU network.
Chevron unlocked and enabled the 3G toggle.
From time to time, I couldn't download from Marketplace or use the 3G connection. That was before I updated to NoDo. I haven't experienced this again since I updated.
To fix that, I used to toggle 3G off and on again after 15-30 seconds.
Sometimes, even that didn't work and I had to leave 3G off. Any lower data connection was working while 3G wasn't.
Speaking of data connection, not everyone is aware that after updating to NoDo, HSUPA is disabled on AT&T.
I'm having the same issue.
I´m using an unlocked at&t samsung focus at my local carrier.
I have this issue a few times a day, and the only way to restore my internet connection is rebooting.
I have noticed that this happens when my phone changes to Edge and goes back to 3G again. The issue doesn't seems to happen every time, but sometimes I lost connection.
Did you managed to solve this?
Same here
Using it with mtvmobile italy
Have to reboot everytime
I was having the same issue, being unable to connect to 3G. Just go the first page after Googling: set att apn. AT&T users should put in the APN, username and password. Hope it helps! It worked for me. =D
I´ve the same problem, here at Costa Rica with my focus which is not unlocked nor jailbroken
CRDeveloper said:
I´ve the same problem, here at Costa Rica with my focus which is not unlocked nor jailbroken
Click to expand...
Click to collapse
Did you solve this problem, I'm in Costa Rica but have issues with 3G connection... :-(

[Q] Mobile data issue

Hey!
I have found a really weird issue since (officially) updating to lollipop (N910C, BOC3). Initially, mobile data worked fine, but after a day or two I noticed, that after going off of wifi, I only got edge connection. I rechecked the settings, restarted the phone but the phone just doesn't go past edge (to 3g or hsdpa; no lte yet for me).
So I then chose to hard reset my phone, wipe cache and reinstall everything. At first, everything went fine and I had H+ connection, no problem. I tried to enable/disable wifi and mobile data a couple of times, but all seemed fine. Today (after 1 day), I noticed again that mobile data is stuck on EDGE.
As far as I remember, everything worked fine on 4.4.4. I even rechecked my sim and settings on my old XperiaZ, where H+ works normally.
Any ideas?
Best regards and ty.
Update: After messing around, I found that by setting the network to wcdma only, allowed the phone to connect to 3g. This means that when left on automatic network mode, the phone choses 2g network and won't switch to 3g even if it is available... Do you guys know a setting where you can tell it to preferentially chose 3g, while on the auto network mode? P.S. I don't have any battery saving options turned on...
Bump... No one knows how to set preferred connection type?
Are you in a room when you are testing? Have you tried to go outside, and while you are connected to edge or H/H+ , open up your internet browser and go to a website and watch your connection if it changes to LTE or 4G...
There is an app that can do what you are asking but you have to root your device in order for it to work... I can't remeber what it's called and I know someone will chime in...
Zigurat said:
Hey!
I have found a really weird issue since (officially) updating to lollipop (N910C, BOC3). Initially, mobile data worked fine, but after a day or two I noticed, that after going off of wifi, I only got edge connection. I rechecked the settings, restarted the phone but the phone just doesn't go past edge (to 3g or hsdpa; no lte yet for me).
So I then chose to hard reset my phone, wipe cache and reinstall everything. At first, everything went fine and I had H+ connection, no problem. I tried to enable/disable wifi and mobile data a couple of times, but all seemed fine. Today (after 1 day), I noticed again that mobile data is stuck on EDGE.
As far as I remember, everything worked fine on 4.4.4. I even rechecked my sim and settings on my old XperiaZ, where H+ works normally.
Any ideas?
Best regards and ty.
Update: After messing around, I found that by setting the network to wcdma only, allowed the phone to connect to 3g. This means that when left on automatic network mode, the phone choses 2g network and won't switch to 3g even if it is available... Do you guys know a setting where you can tell it to preferentially chose 3g, while on the auto network mode? P.S. I don't have any battery saving options turned on...
Click to expand...
Click to collapse
hi ,
one option is if you are rooted is ,( see/read thread )
[APP][5.0+][ROOT] Toggle Network Type 5.0 (2G, 3G, LTE) by dev @cygery
http://forum.xda-developers.com/android/apps-games/widget-toggle-network-type-5-0-xda-t2945406
i have N910F ,rooted on Lollipop BOC3 app works 100% smooth ,no problems ( very impress with app )
good luck
willcor said:
hi ,
one option is if you are rooted is ,( see/read thread )
[APP][5.0+][ROOT] Toggle Network Type 5.0 (2G, 3G, LTE) by dev @cygery
http://forum.xda-developers.com/android/apps-games/widget-toggle-network-type-5-0-xda-t2945406
i have N910F ,rooted on Lollipop BOC3 app works 100% smooth ,no problems ( very impress with app )
good luck
Click to expand...
Click to collapse
Thanks for your suggestion. I am not rooted yet and will try to keep it that way for a little while yet... will see how long i'll last xD
Manual mode will have to suffice for now, seeing as rooting is the only option. Might be a carrier setting related problem =/
Ty

Note 4 910F strange wifi and 3g/2g conflict / network issue

Hello guys i'm new here and I am confronting a strange issue with my Note 4 Sm910F, the phone works great ultil I connect it to my home wifi, then the nightmare begins, the wifi works very well but after 20 min my network (3G or 2G or LTE, it doesn't matter) drops but I still have all bars, so I cannot make calls or send messages, if I go to Settings>Networks to switch between LTE 3G 2G it doesn't let me, it stays locked, I must restart the phone to regain celular network and then after a while it repeats the problem again and again. I'm sick of it already, also I tried different roms but no luck, I said that the phone have hardware issues sooo NOW the baddest part is that I sold the phone and bought a fresh new sm910F that DOES THE SAME PROBLEM !!!
I tried with another wifi router, still same problem, my old note 3 works okay on the same wifi.... i`m out of ideas.
Please help with any advice. Thanks.
If Smart network switch is active, turn it off.
That's the only thing I can think of that's causing the problem.
JagDave said:
If Smart network switch is active, turn it off.
That's the only thing I can think of that's causing the problem.
Click to expand...
Click to collapse
it doesn't matter if I have that on or off...the celular network keeps crashing after a while if I am conected to my wifi. if i'm not using the wifi everything is okay.

No 3g when coming from wifi

I have suffered from this problem for a while now. When I am on wifi at home or elsewhere and then go out of range and the phone should flip back to a 3g/4g signal all i get is an exclamation mark next to the signal bars. I then have to carry out a reboot to enable use of 3g
This happens about 80 percent of the time
Anyone else seen this?
I feel the same. I fix it with a tasker profile. When I lost wifi signal Airplane mode active for 5 seconds and then switches off. Since turning it on and off airplane mode reconnects the 3g.
Sorry for my english.
carlospi said:
I feel the same. I fix it with a tasker profile. When I lost wifi signal Airplane mode active for 5 seconds and then switches off. Since turning it on and off airplane mode reconnects the 3g.
Sorry for my english.
Click to expand...
Click to collapse
Thats good to know. I'll give that a go thankyou
Hi
I have had my Z1 for 2 weeks and am experiencing the same problem. My usage of the phone requires that I switch between WiFi and either of the 2 SIM cards for data on a very regular basis. The Mobile data connection does not activate when coming off WiFi and I am forced to mess around switching the phone off and on etc in order to reactivate the Mobile data.
a) Is there a quick work-around to overcome this issue ... & ...
b) Will the OTA CM13 udate in March overcome this?
Thanks for your time in shining any light on this problem.
I'm playing with tasker trying to create profiles for things without much success. Could you please give me some help on setting up the profile for this?
Thankyou
I have the same problem. I usuallt swithc from 3g to 2g and then to 3g again, and the signal comes immediately
Every one got that problem . Y can try other flyme 4.5.4.3 (eng only) or zui . Modem works perfectly (except hotspot+4g)

Network issue when using the 3G mode

Hi,
I have a SM-N910H and since months i have an issue with my 3G and network connection.
When i set the network to automatic 2G/3G, the phone can't recognize my network and i have a message telling that i'm not registrated on the network, and when people called me the phone rings for them but for the Note nothing happens. When i switch to 2G, the phone works perfectly and i can connect on EDGE :crying:.
i've reset the phone many times and update it with the latest ones but nothing happens.
has anyone faced the same issue?
If i root the phone and put a custom rom can solve the issue?
i love so much my Note so i don't want to loose it.
Thanks in advance.

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