Need help fast! - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

I broke the screen on my S4 to the point that it is not usable. I work in a hospital and urgently need to access my phone and the texts on it. The phone is rooted. Is there any way I can access my texts and unlock my phone so I can access the data on it.

Can you plug it into a PC and access KIES?
Other than that, I do not know. I use MightyText and that keeps everything sync'ed to the cloud. Maybe installing that after the fact.
Or, second thought, look towards AndroidLost, I think you can install that without seeing the screen.

I am now familiar with kies how does it work?

If you can get into recovery, you could make a nandroid backup of your current setup, then restore data (I'd advise against system) onto the new phone, assuming it's still a Galaxy S4 (and it's not the Triband).
Alternatively, still do the nandroid but use an app such as Nandroid Explorer to get the pieces you need out of it.

Related

[Q] Exact Copy

Hi guys,
Can someone tell me the best way to make an exact copy of a brand new phone so that I can always go back to the 'as new' config.
This would be a new phone straight from the box.
Thanks
frostyboy998
frostyboy998 said:
Hi guys,
Can someone tell me the best way to make an exact copy of a brand new phone so that I can always go back to the 'as new' config.
This would be a new phone straight from the box.
Thanks
frostyboy998
Click to expand...
Click to collapse
Data factory reset?
Well the best way is to get a copy of the image that the factory uses.. Well, perhaps that is impractical.
The most faithful copy that we could probably do from home would be using dd from the command line to make a sector by sector image. But you need super user (root) to do that. Possibly you could do it from an ADB session without root (untested). Using the linux dd utility or an ADB session are cumbersome and rather technical for many end users though..
In practical terms, either as gee2012 suggested above. I'm not certain that would get you to an exactly out of the box experience.. but it would be close.. easy to do and repeatable. So a decent solution. And should the file system get really messed up, you could presumably reflash a full OEM image to get back to that point as well.
Or another approach that I would favour myself would be to do a full Nandroid instead to resolve small discrepancies that probably exist between out of the box and the state a factory reset would put the device in. The downside being that a full Nandroid is easiest to do with a custom recovery.. and that will trip the Knox counter which will have warranty implications for some. Whether it affects your warranty depends on country you reside in, how well national legislation there protects consumer rights, whether your carrier cares about Knox and whether you care about the warranty much to begin with.
I would take the out of box phone, flash a custom recovery, and then do a full Nandroid backup. Your nandroid then will be an exact representation of your out of the box configuration, save for the recovery per se. To restore precisely would be one or two steps. Restoring the Nandroid would revert everything except recovery to the out of the box condition. And should that point matter, then one could do the second step of restoring the stock recovery as well..
.
Download from Sammobile the ROM, so you can flash via ODIN.
Thanks for your comments.
Here is my reasoning.....
I currently use a Galaxy S3, pending getting the S5 very soon.
When I first got my S3 it seemed perfect. Everything worked well.
I have since done a number of Kies updates and also a couple of Sammobile updates via Odin.
Every time I updated, there seemed to be some things that didn't work as well.
So I decided to try and revert to the original firmware that came with my mobile, via Sammobile and Odin.
I have done this, but now, whenever I leave a wifi zone, my mobile internet seems to connect when it feels like it. Sometimes not at all.
I have to switch mobile internet off, restart the phone and then switch mobile internet back on, to get it to start up.
When I get my new S5, I would like to have an exact copy of the phone, so that I can always revert to my very own original setup if I choose to.
Apparently after updating beyond Android 4.3, there came a change in the format of the EFS folder, which prevented stepping back.
I don't want to be forced into that position again, so want a perfect copy!
From my reading, it appears I would have to root the phone, install Titanium backup, do a full nandroid backup, then unroot the phone and reset the counters to be back in warranty.
Am I right or would that not work?
frostyboy
edit: After updating firmware on a phone, does a factory reset change back to a previous firmware? I would think not. I think it would just reset all the added consumer stuff. (contacts, apps, emails and sms etc)
frostyboy998 said:
Thanks for your comments.
Here is my reasoning.....
I currently use a Galaxy S3, pending getting the S5 very soon.
When I first got my S3 it seemed perfect. Everything worked well.
I have since done a number of Kies updates and also a couple of Sammobile updates via Odin.
Every time I updated, there seemed to be some things that didn't work as well.
So I decided to try and revert to the original firmware that came with my mobile, via Sammobile and Odin.
I have done this, but now, whenever I leave a wifi zone, my mobile internet seems to connect when it feels like it. Sometimes not at all.
I have to switch mobile internet off, restart the phone and then switch mobile internet back on, to get it to start up.
When I get my new S5, I would like to have an exact copy of the phone, so that I can always revert to my very own original setup if I choose to.
Apparently after updating beyond Android 4.3, there came a change in the format of the EFS folder, which prevented stepping back.
I don't want to be forced into that position again, so want a perfect copy!
From my reading, it appears I would have to root the phone, install Titanium backup, do a full nandroid backup, then unroot the phone and reset the counters to be back in warranty.
Am I right or would that not work?
frostyboy
edit: After updating firmware on a phone, does a factory reset change back to a previous firmware? I would think not. I think it would just reset all the added consumer stuff. (contacts, apps, emails and sms etc)
Click to expand...
Click to collapse
Rooting with Towelroot doesn`t trip KNOX but flashing a custom recovery to make a nandroid backup will and is irreversible. Best is to backup the EFS folder after you are rooted with an app here http://forum.xda-developers.com/galaxy-s3/development/efs-samsung-tool-universal-support-t2602325 or with adb as documented here http://forum.xda-developers.com/showthread.php?t=2737448.
BTW Triangle Away doesn`t work on the S5 atm so resetting the status to official after you flashed custom software with Odin isn not possible

NE9 OTA and go back to stock?

Trying to solve this for a friend.
We're on the pre-NE9 release and I used Towelroot to get the phone root. This was critical because we were migrating from an old S3 to the S5, so it was easier to use Titanium Backup to bring back the apps and savegame data.
Well it turns out my friend needs to run MDM Airwatch and Root cloak isn't working anymore. TBH there really isn't any reason to keep the phone rooted because it just makes OTA difficult too. So I think we're ready to go to an unrooted state.
So the first thing is we're struggling that even after doing a full unroot via SuperSU uninstalling Towelroot, it still doesn't pass MDM. So if anyone has a suggestion go ahead.
I'm not sure whats wrong but even then the OTA won't install either, so I'm suspecting the phone still finds something not in stock state.
So here's my question: Is it possible to install the OTA via Odin and ensure that the apps/data are not lost? I've heard that there's a lot of reasons OTAs can fail, so its more reliable to just use Odin to get the OTA applied. I figure that once we get the OTA updated, perhaps MDM will pass? If not we can always factory reset at that point.
bumpity
dmo580 said:
Trying to solve this for a friend.
We're on the pre-NE9 release and I used Towelroot to get the phone root. This was critical because we were migrating from an old S3 to the S5, so it was easier to use Titanium Backup to bring back the apps and savegame data.
Well it turns out my friend needs to run MDM Airwatch and Root cloak isn't working anymore. TBH there really isn't any reason to keep the phone rooted because it just makes OTA difficult too. So I think we're ready to go to an unrooted state.
So the first thing is we're struggling that even after doing a full unroot via SuperSU uninstalling Towelroot, it still doesn't pass MDM. So if anyone has a suggestion go ahead.
I'm not sure whats wrong but even then the OTA won't install either, so I'm suspecting the phone still finds something not in stock state.
So here's my question: Is it possible to install the OTA via Odin and ensure that the apps/data are not lost? I've heard that there's a lot of reasons OTAs can fail, so its more reliable to just use Odin to get the OTA applied. I figure that once we get the OTA updated, perhaps MDM will pass? If not we can always factory reset at that point.
Click to expand...
Click to collapse
You can't flash the OTA via Odin but you can sideload it by placing it on your ext-sdcard then sideloading from stock recovery. And by MDM I am assuming it's the modem that is not passing verification. Here is the G900V_NE9_Stock_Modem.tar.md5. Flash in PDA slot in Odin(AP in Odin v3.09+) then attempt to take the OTA again.
dmo580 said:
Trying to solve this for a friend.
We're on the pre-NE9 release and I used Towelroot to get the phone root. This was critical because we were migrating from an old S3 to the S5, so it was easier to use Titanium Backup to bring back the apps and savegame data.
Well it turns out my friend needs to run MDM Airwatch and Root cloak isn't working anymore. TBH there really isn't any reason to keep the phone rooted because it just makes OTA difficult too. So I think we're ready to go to an unrooted state.
So the first thing is we're struggling that even after doing a full unroot via SuperSU uninstalling Towelroot, it still doesn't pass MDM. So if anyone has a suggestion go ahead.
I'm not sure whats wrong but even then the OTA won't install either, so I'm suspecting the phone still finds something not in stock state.
So here's my question: Is it possible to install the OTA via Odin and ensure that the apps/data are not lost? I've heard that there's a lot of reasons OTAs can fail, so its more reliable to just use Odin to get the OTA applied. I figure that once we get the OTA updated, perhaps MDM will pass? If not we can always factory reset at that point.
Click to expand...
Click to collapse
go to google play
and download Helium - App Sync and Backup
options for rooted and non rooted try it i used it to backup a app data locally without gmail cloud on my rooted note3 and save the file did the same on my rooted s5 and had it Manuel restore that file just need to create the same file folder and drop the file in it if you do Manuel
so stupid i had passed a ton of level on chuchu rocket i didnt wanna redo
i also used this to do the sms altho helium may have done that for me too SMS Backup & Restore (Kitkat)
INFOLIFE LLC - February 25, 2014
Business
there is non kitkat and kitkat labeled one does it good just doesnt backup pics in the mms txts

[Q] Data recovery on Verizon SM-G900V Android 4.4.4

I have a Verizon Samsung Galaxy S5, SM-G900V, running Android 4.4.4. I accidentally ran a factory restore, wiping out my files. I want to try to get the data off of it, since the files may not yet be overwritten, but I have no idea of how to go about this, especially using a method that does as few writes to the internal memory as possible (to increase the chance of success). I would very much rather not root, or at the very least not trip Knox or otherwise void my warranty. However, I might be willing to risk it if necessary. I have never rooted before, and it seems as though rooting utilities have a difficult time with this phone (at least in part thanks to Verizon).
I have not found any guide on how to do data recovery in this situation. I've tried at least one recovery program that was completely useless, though that might be due to lack of root. I am familiar with computers, and Linux, but Android is very foreign to me, and it seems like most data recovery attempts require me to mount the device on a computer as a disk drive. Although I've gotten it to connect for file browsing and transfers, I have not managed to get a connection where it acts like a mountable, normal disk. Naturally this rules out getting a memory image with this method, leaving me rather stranded.
Can anyone provide me with some assistance? I'm not expecting to fully restore the phone, but I've got some files (especially the memo and contacts) I'd rather not say goodbye to since my last backup.
Any assistance would be greatly appreciated. Thank you.
NoBricksPlease said:
I have a Verizon Samsung Galaxy S5, SM-G900V, running Android 4.4.4. I accidentally ran a factory restore, wiping out my files. I want to try to get the data off of it, since the files may not yet be overwritten, but I have no idea of how to go about this, especially using a method that does as few writes to the internal memory as possible (to increase the chance of success). I would very much rather not root, or at the very least not trip Knox or otherwise void my warranty. However, I might be willing to risk it if necessary. I have never rooted before, and it seems as though rooting utilities have a difficult time with this phone (at least in part thanks to Verizon).
I have not found any guide on how to do data recovery in this situation. I've tried at least one recovery program that was completely useless, though that might be due to lack of root. I am familiar with computers, and Linux, but Android is very foreign to me, and it seems like most data recovery attempts require me to mount the device on a computer as a disk drive. Although I've gotten it to connect for file browsing and transfers, I have not managed to get a connection where it acts like a mountable, normal disk. Naturally this rules out getting a memory image with this method, leaving me rather stranded.
Can anyone provide me with some assistance? I'm not expecting to fully restore the phone, but I've got some files (especially the memo and contacts) I'd rather not say goodbye to since my last backup.
Any assistance would be greatly appreciated. Thank you.
Click to expand...
Click to collapse
My experience has been that once a factory reset has been done, that's it. Your phone is back to the state it was when shipped from the manufacturer. Any personal info is gone. One caveat though. Unless you've backed up to a "cloud" (VZW provides this with Contacts natively) or saved to a micro disc, you are out of luck.
Wish I had better info for you.

[HELP] Back-up from Kies 3 failed

Hello people, I'm kinda new to this big domain.
What I did: I installed latesc CM 13 version, rooted my phone.
What hapenned: My Kernel 3 doesn't recognyze my device anymore and I made the whole phone back-up on him.
I really need to make him detect my phone again! (my phone it's an GT-I505, international version).
If someone could help me I'd be fully grateful!!!
EDIT: Oh, and if there's any way to back-up the phone wihout Kies 3, only using saved files (considering you guys know where program saves it) and adding them in my phone, would be amazing too !! I really need my phone contacts and apps back haha, waiting !!
don't use Kies (Kies 3 isn't for your phone as far as I understand it) you have a custom rom, so use the custom recovery you flashed it with to back it up. although is there any point backing up a rom that's not working correctly ?
I'd say it's better to find a new rom and clean flash it via recovery

My Phone was HACKED!!!! Please help me

So here’s what happened, I had a person’s email logged into my gmail and I forgot to remove it from my device. I was watching YouTube yesterday night and suddenly they turned on ‘Lost my device’ and my phone started to format on its own. But since my phone was rooted the data didn’t get formatted. But now my phone is stuck in boot loop mode and now not even getting switched on for some reason. I have an option to go to service Center and fix it but then probably they will format all my data which I couldn’t backup. Is there anyway to fix this problem without losing data? The person who did this is blackmailing me now for money. He said if you want me to unlock your phone pay this amount blah blah. Please help me
Points to be noted-
I have more than 5 emails of my own linked with my device and the main email which is used as phone’s backup email is fully safe but I didn’t know that any newly signed email can also be used to turn on find my device and reset or lock it. I thought only the primary email which is linked can do this.
U can try to flash a custom recovery and view ur file manager and backup ur files and then format your device and flash your rom and put the data in it
If you have another phone you can use that one to try to disable find my device on the 8 Pro or see which device that person is using and remove and block it from find my device. Not sure if this would work but the suggestion from above is your best chance. And if you use custom recovery you can backup everything on the phone from there flash the version of the rom your phone is on after resetting, boot it set everything up and go back into the custom recovery and restore all the data. Just don't use the same email
Onesplus8piro said:
The person who did this is blackmailing me now for money. He said if you want me to unlock your phone pay this amount blah blah. Please help me
Click to expand...
Click to collapse
At least in my home country, I'd file a charge at the police.
I try this:
- remove SIM from phone,
- data + wifi OFF.
Then Format Data in ADB. This Wipes ALL in youre phone ! So copy on a PC or flash drive anything you want.
Yes, possibly factory reset might assist. Back up everything before!
Check what's backed up already, Google contacts, photos etc, then MSM.
How on earth did anyone log into your phone? Did you lend it to them?
Learning curve there I think.
If you let them log in then contact the police.
As it's not booting it could just be as simple as the boot image that's borked.
Try booting the correct image or even safe mode.
Personally I'd just MSM and put it down to experience.

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