Can't access pictures or video - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Tried to show my son some pictures today and my phone would not access some of my .jpg files or videos. Gallery indicates the file is there but won't open it. Strange thing is I have two S4's (one for work and the other is personal) and they are both doing the same thing. Some of the pictures were taken with the camera. All of them used to work.
Any idea what could cause this?
Sent from my SM-P900 using Tapatalk

REHolt218 said:
Tried to show my son some pictures today and my phone would not access some of my .jpg files or videos. Gallery indicates the file is there but won't open it. Strange thing is I have two S4's (one for work and the other is personal) and they are both doing the same thing. Some of the pictures were taken with the camera. All of them used to work.
Any idea what could cause this?
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
OK, this is getting worse. It only seems to affect pictures, but it is on both of my phones.
Luckily I have most of my pictures backed up on Dropbox. I tried copying pictures down from dropbox to restore my phone. I picked a directory and copied all of the pictures (about 80). About half of them came through OK, the other half are still not readable. I did this several times until I got the whole directory restored.
I then re-booted my phone, and the directory was EMPTY! !!
Need some advice and help please.
Sent from my SAMSUNG-SGH-I337 using Tapatalk

Are you putting the pictures on the internal or external sdcard? It could be a bad card
Sent from my Nexus 5

jd1639 said:
Are you putting the pictures on the internal or external sdcard? It could be a bad card
Sent from my Nexus 5
Click to expand...
Click to collapse
External card. It could be but why would it be happening on both of my devices? And which only to some files?
When I copied everything from my Dropbox account it all seemed to be there and viewable until I rebooted my phone then it was gone completely.
Sent from my SM-P900 using Tapatalk

Related

Camera and gallery

Anyone having problems taking pictures and then they dint show up in gallery or the show up as a broken image icon? Happening more and more regularly on my arc.
Cheers
Sent from my LT15i using XDA Premium App
redesignni said:
Anyone having problems taking pictures and then they dint show up in gallery or the show up as a broken image icon? Happening more and more regularly on my arc.
Cheers
Sent from my LT15i using XDA Premium App
Click to expand...
Click to collapse
Not for me. But noticed once that an photo I took took like a minute to show in gallery.
redesignni said:
Anyone having problems taking pictures and then they dint show up in gallery or the show up as a broken image icon? Happening more and more regularly on my arc.
Cheers
Sent from my LT15i using XDA Premium App
Click to expand...
Click to collapse
Nope. Works fine without a glitch.
I don't have any problems simmilar to yours even if sometimes it takes some seconds before its refreshing the new pics in gallery
Hmmm, I did a factory reset so hopefully that will help. Ill post back with the results
Sent from my Sony Ericsson Xperia Arc with XDA Developers Premium
Is any1 using SD card increase makes your card read and write faster I think u should take a look at the app I have it on and no problems with mine it's on the market if needed
http://market.android.com/details?id=com.sdincrease.it
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Yeah I face it all the time, I tried factory reset but didn't help.
Sent from my Xperia arc using XDA App
Mesho have u tried this SD thing I said
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festa20 said:
Is any1 using SD card increase makes your card read and write faster I think u should take a look at the app I have it on and no problems with mine it's on the market if needed
http://market.android.com/details?id=com.sdincrease.it
Sent from my LT15i using XDA Premium App
Click to expand...
Click to collapse
I have tried this one. Not that helpful for Arc (maybe we need more options in the slide bar?)
IIRC, the write/read speed was 5/15 MB/s before I use SD speed increase. And after trying 1k,2k,3k, and 4k buffer, the read speed is about the same (4.8~5.7) and probably have a slight boost at the first second of writing. The read speed increased a bit to 17~20 MB/s.
festa20 said:
Mesho have u tried this SD thing I said
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Click to expand...
Click to collapse
sorry I din't see it, It requires a root, my phone is not.
Mesho Arc said:
sorry I din't see it, It requires a root, my phone is not.
Click to expand...
Click to collapse
All u need is gingerbreak to root its simple and doesn't do anything bad to ya phone really and then u could use it I think the app is really good my speeds are loads better
Sent from my LT15i using XDA Premium App
redesignni said:
Anyone having problems taking pictures and then they dint show up in gallery or the show up as a broken image icon? Happening more and more regularly on my arc.
Cheers
Sent from my LT15i using XDA Premium App
Click to expand...
Click to collapse
For me sometimes after putting new photos or videos on my arc, it doesnt refresh gallery and all pictures are empty. I need to hit taskkiller and reopen gallery to fix that one, maybe we've got same prob.
Maybe the gallery thumbnails are bugged, causing a strange behaviour(albums appearing and dissapearing). You can erase them this way:
Go to SD(with Astro or similar) - Android - Data - com.sonyericsson.gallery - delete "cache" folder.
Then restart the gallery and let it load everything.
I hope it helps.
The stock android gallery is pretty slow and dreadful, it used to cause my htc hero to grind to a halt, and it's still not exactly snappy on the arc.
If you want a fast gallery app, try quickpic from the market.
Still got the problem... cant take screenshots on phone either so cant show how it looks. Ive put a 32gb card into the phone would that make a difference?? just took about 10 pics tonite and cant view any of them.... broken image thumbnail pic.
finally i found my solution!
my scans found no media, nothing in the gallery, nothing in the music player and i was going crazy, but then i found this:
If there is a (possibly empty) file named ".nomedia" (without quotations, and make sure you put the dot as the first character) in a folder of your card, then this folder WILL NOT BE SCANNED (if there is a .nomedia in the root of the SD card, then the SD card will NOT be scanned).
So make sure you delete any unwanted of those and then try
"Rescan Media" by Aditya Talpade (android market)
Disable Facebook inside Xperia, if you dont want to suffer from gallery load times, the gallery tries to sync a new folder called "new from friends" each time.
I didn't have a problem with the gallery till I got the 2.3.4 update. Like most, I have the same problem, it takes time to open a snap. Sometimes it's displayed as a broken image.
What would be the best alternative to the stock gallery app?
I've got one other problem. I had formatted my phone a month back. Before that, I backed up my photos. When I transferred them back, the order got messed up in the gallery and so are the dates. Anyway to rectify that?

Gallery thumbnails taking LOOONG time to load??

Any reason why my gallery thumbnails are taking forever to load?? I originally had pudding 4.5.91 - 2.3.4 and flashed Ninja SF 4.5 onto my phone a few hours ago. When I had pudding's 4.5.91 gallery was smooth, very fast and responsive. Now with Ninja SF, thumbnails take years to load and it is much much slower... ANy reason why this would be? I work at AT&T and showing off my gallery is something I do on a daily basis, this is extremely important for me.
Do u have them saved to internal or external memory?
Sent from my MB860 using XDA App
Go to sdcard/dcim and cancell folder thumbnails. Reboot and try.
demandarin said:
Do u have them saved to internal or external memory?
Sent from my MB860 using XDA App
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Click to collapse
They are on external sd card as well as the thumbnails.
@aleve1983 Cancel folder thumbnails? Do you mean delete?
Anyone???
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cwburns32 said:
They are on external sd card as well as the thumbnails.
@aleve1983 Cancel folder thumbnails? Do you mean delete?
Click to expand...
Click to collapse
yes delete
Thank you!!
Sent from my MB860 using XDA Premium App
I got so sick of the stock gallery app and it's thumbnail system. I froze it with TiBu and use Quickpic exclusively.
Deleted thumbnails and no fix!! Can't seem to figure out what is causing this. Any other ideas?
Sent from my MB860 using XDA Premium App
I have all pics on sd-ext and deleted thumbnail folder. Upon reboot same issue and thumbnail folder is completely gone didn't regenerate itself.
Sorry for double post. This is just annoying especially for my job.
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cwburns32 said:
I have all pics on sd-ext and deleted thumbnail folder. Upon reboot same issue and thumbnail folder is completely gone didn't regenerate itself.
Sorry for double post. This is just annoying especially for my job.
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
delete thumbnail sdcard and sd-ex no only sd ex
Okay I will try and check back
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cwburns32 said:
Okay I will try and check back
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
when you delete thumnbeil firs start gallery maybe is slow, you test two times
Suppose I can try that because just deleted both thumbnails and rebooted no fix. The thumbnail folder recreates on the sdcard and only recreates the first 7 thumbnails in my gallery. Thumbnail folder did not recreate in sdcard-ext, this is where the pics are located.
You think opening gallery after I delete thumbnails will do trick?? Will post screenshot of gallery in a minute.
Sent from my MB860 using XDA Premium App
sorry but my english is terrible, i don't understand well
in my android devece, atrix now and galaxy s one year ago when i have gallery problem (slow) i delete folder thumnbeil from sdcard internal reboot and when i opne gallery, it make new folder thumnbeils, first start is slow, but after gallery turn quick
aleve1983 said:
sorry but my english is terrible, i don't understand well
in my android devece, atrix now and galaxy s one year ago when i have gallery problem (slow) i delete folder thumnbeil from sdcard internal reboot and when i opne gallery, it make new folder thumnbeils, first start is slow, but after gallery turn quick
Click to expand...
Click to collapse
Two things. Did you have pictures on sdcard or sdcard-ext? Gallery is still extremely slow after couple reboots and deletion of thumbnail folder.
Sent from my MB860 using XDA Premium App
i have photo in sdcard and sdcard ext.
gallery is slow first start? if it is slow first start after delete thumbnail it ok, you attempt that gallery make new thumnbail.
if it slow at second start the problem not are thumnbail, try download alternativ gallery (gallery + market)
For thumbnails to work I have to pictures in internal sdcard and I do not want that, may try new gallery such as QuickPic. If there is a way I'd like to get them on the sdcard-ext and still be able to use stock gallery because I love the new gallery but if not I suppose I can go with QucikPic. Please let me know if any of you have a solution for fixing my thumbnails while having my pics on the external sdcard instead of internal phone storage.
cwburns32 said:
For thumbnails to work I have to pictures in internal sdcard and I do not want that, may try new gallery such as QuickPic. If there is a way I'd like to get them on the sdcard-ext and still be able to use stock gallery because I love the new gallery but if not I suppose I can go with QucikPic. Please let me know if any of you have a solution for fixing my thumbnails while having my pics on the external sdcard instead of internal phone storage.
Click to expand...
Click to collapse
maybe you sd is old and slow, it's possible?
Very possible actually. I'll get a new one today and see how that goes. Thanks for the help! Anybody know anything about fixing up battery life issues with Ninja SF 4.5 and Faux's newest OC kernel flashed over it as well as Juggernaut's battery fix mod. I had GREAT battery life before I flashed these and now I hate my battery life.
How old is old though, it's only been probably 9-10 months with the sd card??

Help with picture storage taken with stock camera.apk.....

I am having issues with storing my pics on external sd card, i want to limit usage on my phone. I am using the stock camera app to take pics and defaulting to save them on the external sd card. The problem i have encountered twice already is that when i go to view them on the stock gallery my pics show up double, very strange, so i end up deleting the duplicates. Has anyone experienced this issue?
Sent from my GT-P6800 using xda premium
Haaaa .. yes .... same here..
I am always deleting duplicates every week or so.
Just when you think it all good...BAM... another bunch of duplicates.
crazy.
And i enddd up deleting some i wanted to keep by mistake and its driving me crazy.
Sent from my GT-P6800 using xda premium

Photo gallery album help

So I have an instagram. It automatically saves the picture to my gallery àpp whenever I post it on IG. I backed up all my photos and unrooted, and went back to stock everything. Now, I've posted something on instagram. So now I have two photos in my instagram folder in the gallery. When I save the instagram photos from the old backup into the same folder,it causes my gallery app to crash.
Sent from my SAMSUNG-SGH-I337 using xda premium
How did you back them up, how did you restore them...kore info please so we can try and help you
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mg2195 said:
How did you back them up, how did you restore them...kore info please so we can try and help you
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Click to collapse
I used a cloud service like Copy. (Copy is an app. Just to clarify) I noticed if I delete the backed up pictures from the gallery after it crashes (I use es file explorer to delete the pictures because the gallery won't let me) the gallery becomes usable again. Also,other galleries like quick pic are fully usable with the new pics added
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I would Luke to state that I've resolved the issue. The thing was that I was transferring the old IG folder onto a path on my phone then I'd move the pics manually to the folder which was already on my phone. This time,I just moved the backed up folder (with same name as the folder on my phone) and it simply merged the pics beautifully as one folder. Thanks once again.
Sent from my SAMSUNG-SGH-I337 using xda premium
Wait no.its still crashing-_- any ideas.Sigh.
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soooooo forgot about the sdcard issue

Its been so long aince my N3 was rooted I totally forgot about the sdcard write issue with KitKrap.
So frustraring
sudermatt said:
Its been so long aince my N3 was rooted I totally forgot about the sdcard write issue with KitKrap.
So frustraring
Click to expand...
Click to collapse
I'm giving you Thanks because I found your thread of utmost quality, also please go hashtag #KitKrap , Google needs to feel our hate.
I literally just moved all my files to internal, and threw my new 128 sd in the drawer since apparently I'm not allowed to have an sdcard anymore.. KitKrap
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
For now (till we get root) use the "My Files" built in app if you need to write to the SD card. It's about the only app that seems to work consistently.
http://forum.xda-developers.com/showthread.php?p=56381787
Tmobile sd write fix works…
Here's link to zip
http://forum.xda-developers.com/showthread.php?p=55989825
BUT, must be a dev rooted note4 to flash, sorry if you're not…
Sent from my Dev Note 4
Considering this is VZW thread, I think you probably already know the answer to that
.........
sudermatt said:
Its been so long aince my N3 was rooted I totally forgot about the sdcard write issue with KitKrap.
So frustraring
Click to expand...
Click to collapse
Whats the issue? Haven't had an issue with my 128GB sd card. Please advise
mjlewis0102 said:
Whats the issue? Haven't had an issue with my 128GB sd card. Please advise
Click to expand...
Click to collapse
have you tried DOING anything with your 128 card? some of the stock apps will play nice, but even deleting a picture will give you a "sorry KitKrap doesn't allow sd card access". when I finish a video and go to delete it "sorry KitKrap doesn't allow it", when I use Google Drive and move a doc over to another folder or file "sorry KitKrap; nope!".. I've always been extremely well organized, and I've put a lot of time into organizing my SD card with any files or folders I'll need or use for work, and KitKrap won't allow any of it.. it's actually the exact same thing as when the "LOCK" switch is switched when you plug a standard SD card into a computer, except you can never turn it off.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
no problem deleting anything from my SD card
I don't have any issues deleting pictures or videos from my SD card via the phone.
use the stock samsung file browser and you can delete and modify stuff. other apps don't work.
Sent from my Samsung Galaxy Note 4 using Tapatalk.
jayochs said:
use the stock samsung file browser and you can delete and modify stuff. other apps don't work.
Sent from my Samsung Galaxy Note 4 using Tapatalk.
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Click to collapse
Actually i discovered that the stock photo browser app only hides images, doesn't delete them. It may just be me, but after taking a string of shots of my daughter and trying to delete all but one, the gallery app said they were deleted, but when i plugged my phone into my computer they were all on the sdcard. Curious if others have the same issue?
Gonna be fixed in Lollipop. Long live sdcards!
soraxd said:
have you tried DOING anything with your 128 card? some of the stock apps will play nice, but even deleting a picture will give you a "sorry KitKrap doesn't allow sd card access". when I finish a video and go to delete it "sorry KitKrap doesn't allow it", when I use Google Drive and move a doc over to another folder or file "sorry KitKrap; nope!".. I've always been extremely well organized, and I've put a lot of time into organizing my SD card with any files or folders I'll need or use for work, and KitKrap won't allow any of it.. it's actually the exact same thing as when the "LOCK" switch is switched when you plug a standard SD card into a computer, except you can never turn it off.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
Mostly I have all my pictures saved to it. I also transfer movies and tv shows to it on a daily basis. (Download a tv show to my laptop and transfer it to sd card via usb) On average, I have about 5GBs of free space left on my card.
Only ran into an issue once. I tried to delete a folder (season 5 of the show"24") and it claims that the card was "Write Protected" So I went into the folder and deleted the episodes . Folder still remains but its empty. Other than that its been working fine.
BTW I'm using the SanDisk Ultra 128 GB micro SD
snagg641 said:
Actually i discovered that the stock photo browser app only hides images, doesn't delete them. It may just be me, but after taking a string of shots of my daughter and trying to delete all but one, the gallery app said they were deleted, but when i plugged my phone into my computer they were all on the sdcard. Curious if others have the same issue?
Click to expand...
Click to collapse
I noticed the stock apps dont refresh and also keep a massive cache. I moved a pic folder and it remained in the stock pic app as cache, including full sized images. when I moved my music folder it did the exact same thing.. there's no refresh option. I cleared data and cache from the app, but it must be using some other means to cache, because nothing is actually better afterwards.
mjs2011 said:
Gonna be fixed in Lollipop. Long live sdcards!
Click to expand...
Click to collapse
Only problem for Verizon users anyways is having to wait until June/July 2015. . . Really wish Verizon didn't drag their butt on this stuff.
mjs2011 said:
Gonna be fixed in Lollipop. Long live sdcards!
Click to expand...
Click to collapse
Assuming Android team leaves the option intact for the public release. Notice still no sd slot on the Nexus devices in spite of card writes "apparently" being part of the framework now Never doubt Android's hatred for sd cards. Were it not for Apple buyers scarfing up almost all the flash supply allocations for the iPhone launch, the G1 would have had 2GB of flash and no sd slot.
We can truly thank Apple for why Android devices have sd slots in the first place. :victory:
I have no issues with my 32gb SD card...perhaps its "operator error?" Idk..good luck solving it tho
Sent from my SM-N910V using XDA Premium 4 mobile app
shpotik said:
I have no issues with my 32gb SD card...perhaps its "operator error?" Idk..good luck solving it tho
Sent from my SM-N910V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The issue is non stock apps can't write to the card. Of course you will have no issues if use no apps that need to.
More an issue here of "information error".
rushless said:
The issue is non stock apps can't write to the card. Of course you will have no issues if use no apps that need to.
More an issue here of "information error".
Click to expand...
Click to collapse
Oh... I never cared about writing apps to SD card, 22gb+ of free storage is plenty for my apps, everything else is on my SD card..
Sent from my SM-N910V using XDA Premium 4 mobile app
shpotik said:
I have no issues with my 32gb SD card...perhaps its "operator error?" Idk..good luck solving it tho
Sent from my SM-N910V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You don't understand the issue. Kitkat took away the app's ability to write/delete any where on the SD card, it only allows full access to the app's own folder on the SD card. I.E. sandboxing it. Apps are still able to read the whole SD card though.
rushless said:
The issue is non stock apps can't write to the card. Of course you will have no issues if use no apps that need to.
More an issue here of "information error".
Click to expand...
Click to collapse
You mean like this?
Sent from my SM-N910V using XDA Premium 4 mobile app

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