LG G2 VS980 OTA/SUA 4.4.2 Update Failure - G2 Q&A, Help & Troubleshooting

Well, I've been messing with this since yesterday. I was once rooted via Kingo, but unrooted it a few weeks back.
SUA:
Tried the Verizon SUA on my Windows 8.1 desktop and it failed multiple times in even finding the phone. It never showed up in the window.
Moved to a naked Win 7 laptop and after installing all drivers, it ran VZW SUA and again, didn't list phone in the SUA window.
After multiple attempts at each, the OTA update showed up.
Downloaded OTA without trouble, but but after displaying the installation screen, a black box showed up and automatically rebooted to the existing 4.2.2. That error message was:
ERR: 0x1117008
While attempting to do OTA again, I checked the status button on the notification window and see its current upgrade status there. Specifically:
Status
Name: LG_VS980_12B_TO_24A
Status: Update Failed
Code: 402
Date: 19 Apr, 2014 EDT
Time: 07:25:53 AM
Somewhere in another window, I did see the phone suggesting that it was still rooted. I ran RootChecker and it says otherwise, but I'm assuming that my Root/Unroot process removed something that the Verizon software package is looking for as a key to being rooted.
I'd gladly skip the OTA and just do a full package upgrade via the VZW SUA if I could in fact get that to make the phone and software upgrade appear in the window itself. Hope this detailed info helps me and others who may be having similar troubles.
Any insight on where to go next?
Bill

Did you delete anything off your phone with titanium backup or something? Any uninstalling of system apps?
Sent from my VS980 4G using Tapatalk

I'm sure I pulled some bloatware at some point, but I wasn't too worried as all of it seemed to come back in after I did a hard reset.
Assume something like that is the problem, though. Thx.
Sent from my VS980 4G using xda app-developers app

BTW, if I did remove stiff it was probably with ROM Toolbox.
Sent from my VS980 4G using xda app-developers app

It's quite possible that could be the reason.
Sent from my VS980 4G using Tapatalk

Have you tried manually doing a factory reset using kdz or tot method? I tried just choosing factory reset under settings on my phone and the OTA still did not work. I got it to work using the TOT method listed as a sticky in the LG G2 section. Once I went back to 12b stock with this method the OTA worked just fine. Try it and if you have problems give a holler. I get your frustration as I went through it too haha.
Sent from my VS980 4G using Tapatalk 2

Are you running the Xposed framework? If so, uninstall from within the app and try again.

Not sure if your problem is the same as mine but when the OTA first appeared last week I had problems upgrading over wifi. I tried 3 times to install the OTA but all attempts failed (OTA downloaded successfully, phone reboots, and then the install fails with a similar error code). Switching off wifi and installing the OTA over 4G worked on the first try.

Mattecko99 said:
It's quite possible that could be the reason.
Sent from my VS980 4G using Tapatalk
Click to expand...
Click to collapse
That's what I'll try when I have time this weekend.
Sent from my VS980 4G using xda app-developers app

goodmojo said:
Not sure if your problem is the same as mine but when the OTA first appeared last week I had problems upgrading over wifi. I tried 3 times to install the OTA but all attempts failed (OTA downloaded successfully, phone reboots, and then the install fails with a similar error code). Switching off wifi and installing the OTA over 4G worked on the first try.
Click to expand...
Click to collapse
Oh, and I got the same exact error OTA. Koz/tot is next effort.
Sent from my VS980 4G using xda app-developers app

lg g2 verizon vs980 lollipop update fail
i hade a problem on my lg g2 vs980 verison ... it was a lollipop 5.0 android version and after i unbrick it i found it in 4.4.2 kitkat .. when did the update to a new version it shows that the update FAIL .. please help me :crying:

updates downloaded but......
the updates were downloaded automatically on my lg g2 .and popup messege said restart and install the updates.when i click on okay.my mobile restarted and on downloading mode on 50% of installing updates the installing just aborted and phone restart on old software without updates..any one plz help me with problem...

Related

What update could my G2 be getting? (Vzw)

I moved from my G2 to the 5s. The G2 is rooted and has been sitting unused. I turned it on today to switch back to it for a while. It began to take on a verizon update. I just sat it down due to having to leave. Have not been following this thread lately to see what version the g2 is up to. Would it be getting kitkat by chance?
Also, it if take that update, my root will be lost, correct? I'm all stock just rooted.
It's bit kitkat. It's a small update that does nothing really
Sent from my VS980 4G using Tapatalk
Ok, so no kitkat yet. Thanks for the reply.
The Ota caused my phone to bootloop to recovery. I found a terminal command to allow it to boot back, but it keeps trying to install the Ota again how can I stop phone from attempting the update?
Freeze the "Software Update" program. After this you should no longer see the submenu in the "About Phone" section.

[Q] check for update not available at this time?

try again later after using house of moto, and connecting back to my google account, anyone else getting this error when trying to update to kitkat, i mean last night i d/l it but it failed because of root?
same here
Same Here!
I'm having the EXACT same issue. KitKat update was failing on my Razr M so I used House of Moto to restore back to factory 4.1.2. Now when I click "system updates" all I get is the error "Check for Update is not available at this time. Try again later."
Someone help.
Anyone able to help
Has anyone figured out a solution to this issue? We need your help.
I called motorola support and gave them my IMEI and they said it was because I previously rooted that I wasn't getting the update and was getting the "update not available". I don't really believe that to be honest. They insisted it had nothing to do with their servers.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Very late but if anybody still having this issue..
I was getting the same error, so I just rebooted the phone and when it powered up OTA download started automatically..

OTA update when rooted D855

Hey, I have a LG D855, and I'm rooted on A6NL D855 V10G. My phone suggested to OTA update to V10I. Now I want to know if it's safe to do so. And if that's the case, what would happen to my root? I'd actually be glad to be rid of my root since I think it's lagging my device. So, what exactly would happen if I updated? Anybody with experience?
Would think although showing an ota when you download it it won't install as it will detect your root. In order to update you will have to return to unrooted state. A search will show a couple of threads instructing how to.
From what I understand, as long as you haven't made any changes within the system folder or installed a custom recovery, the OTA should install just fine. Worst case is if anything has been changed, it will tell you and it won't install. But yes, you will lose root once it is installed.
root and ota should be ok.
but be very careful if your g3 is bumped!! if you had installed bump! on your device, an ota update fails and the reboot always ended in the recovery. i tried almost erverything - no way out. i had no chance to reboot into the system!!
only flashing back to stock had fixed the problem (incl. loosing all personal data).
kd
Mendeltje1313 said:
Hey, I have a LG D855, and I'm rooted on A6NL D855 V10G. My phone suggested to OTA update to V10I. Now I want to know if it's safe to do so. And if that's the case, what would happen to my root? I'd actually be glad to be rid of my root since I think it's lagging my device. So, what exactly would happen if I updated? Anybody with experience?
Click to expand...
Click to collapse
When u are rooted, it will download the new update (ota), but it will give a error when it installs. You have to update via pc.
Sent from my LG-D855 using XDA Free mobile app
Just had this happen to me on LG G3 for AT&T
Was rooted, got prompted to install the update, I kept declining until it stopped asking.
Then my phone died, after plugging it in and restarting my phone, it instantly jumped into the update window with no other options.
It updated automatically, and it didn't stop or error because of my root. I'm on 4.2.2 now, most up-to-date version on AT&T.
To make it clear: I'm rooted with TowelRoot, NOT with Bump!

Sprint/ Boost Lollipop Install Trouble

I've got an unlocked LS980 G2 that's been flashed to the Boost Network. Currently running KitKat 4.4.2 , but when I proceed with install the phone resets, appears to install the update slowly till about half-way then skips straight to the end. After restarting itself, it's still running 4.4.2 and says no updates are available.
The phone was previously rooted, but I performed a full unroot via SuperSU, factory reset and confirmed via Root Checker. Any idea what I'm doing wrong here? Help me please XDA!
Are you sure the update was for zvg? Could have been an update for zvc, happened to me. I had to tot to zvg(lollipop).
Sent from my LG-LS980 using XDA Free mobile app
i have the same problem on sprint network please help

Galaxy S4 wont boot!

So I recently got a Galaxy S4 last night, I rooted it with Kingoroot and it worked great. I then went to sleep and left it alone to wake up to it trying to install a AT&T update and then turning off and booting to a screen that says "Samsung Custom" and does the same processs again.
I have spent more than 2 hours trying to fix this with no avail.
I tried to install stock 4.2.2 but I receive as Fail in Odin which I learned is because you can't install older Android OSes.I then tried to install stock recovery because when I try to boot to recovery it tries to install the update again.
No luck.
I heard of something called a MF3 and downloaded the files but not sure how to use them...
I can still get into Download Mode
This is my main phone so I really need help.
I've read people got soft brick while updating their phones rooted with kingroot!
Try flashing the stock kernel
Google everything before you make sensitive changes in your phone!
Although rooting isnt that sensitive these days!
Sent from my MT27i using XDA Free mobile app
Piyush jaiswal said:
I've read people got soft brick while updating their phones rooted with kingroot!
Try flashing the stock kernel
Google everything before you make sensitive changes in your phone!
Although rooting isnt that sensitive these days!
Sent from my MT27i using XDA Free mobile app
Click to expand...
Click to collapse
After playing around with it, It I am now hit with a "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."
I connect to Kies and It claims the Galaxy S4 isnt supported.
PCiE said:
After playing around with it, It I am now hit with a "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."
I connect to Kies and It claims the Galaxy S4 isnt supported.
Click to expand...
Click to collapse
Use this guide. You can stop at section 2 if you want to stay at Kitkat or go to section 3 if you want to update to Lollipop.
You can definitely install older versions, but you have to start with a full ROM like NB1. My guess is you flashed an incremental update like NC1, NJ4, etc. so Odin failed. When you Odin though, make sure Kies is completely closed or better yet, uninstall it as they hate each other
PS: This is assuming you have AT&T S4. I have no clue about other variants.

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