Video Issues on my Galaxy S4 GT-i9500 - Galaxy S 4 Q&A, Help & Troubleshooting

Hello, don't post here often but after encountering a very weird and annoying issue with my S4, I felt the need to post here. Whenever I try to view videos in Snapchat or click on a YouTube link from Facebook or something, my screen goes crazy. See videos below.
EDIT: Apparently I can't post video links until I make 10 posts
https://www.youtube.com/watch?v=VcL-rCP317Q&feature=youtu.be
http://youtu.be/VcL-rCP317Q
Also, here is the information about my S4 (I don't live in the United Emirates but apparently that's where my phone's from):
http://i.imgur.com/lDCo3r1.png
This issue sometimes fixes itself but it comes back. If anyone could provide a remedy for this issue, it would be greatly appreciated.

I can't see your videos, but i think here is same issue. It is like a lot of flicks to full screen, right? Only happen with some players, others only a few flicks. It happen to me since one week ago when i had to reflash several roms (stock and cm11) with pit and full wipes trying to solve a different issue, and then i came back to my original Rom (TTT, also i9500).
EDIT: i saw your video, yes, same issue, but only when playing videos at full screen. Here a s4 from Latin America.
Enviado desde mi GT-P7510 usando Tapatalk 2

Yeah, pretty much. Once I go to full screen then back out of full screen, it fixes itself.

Anyone know of a fix?

Mo Neenja31 said:
Anyone know of a fix?
Click to expand...
Click to collapse
This morning i found a half fix, and now i found another different fix...
Fix #1: (player settings) If your player has the option for software decoding/acceleration instead of hardware decoding, it will fix it. For example, i installed MX Player and at beginning it ask you if you want sw decoding. I pushed no and the issue occurred. Then i went to settings and changed to sw decoding and voilá... Also GPlayer and VLC players have this option (disable hardware acceleration).
Fix #2: (device settings). For all players even hardware decoding enabled (please, check and confirm i am right), android settings, more, developer options (you need to activate this hidden menu), scroll down to hardware-acelerated rendering, check last (turn off hardware overlays must be checked).
Enviado desde mi GT-P7510 usando Tapatalk 2

I tried fix #2 and it seems to be working so far. I'll have to play around with my phone for a little while to see if the problem has been completely remedied.

Alright, the issue seemed to be fixed but a couple days ago I noticed the issue was reoccurring. I went to the settings and noticed the hardware overlays option wasn't checked. I re-checked it and went along with my business. Few days after that, I noticed it was unchecked again
Also, I've been experiencing various apps either taking a long to load or respond which results with me force closing the app with the task manager. I did recently unmount the microSD card and put it back in my GS4 a couple days ago. Could there be a relation?

Mo Neenja31 said:
Alright, the issue seemed to be fixed but a couple days ago I noticed the issue was reoccurring. I went to the settings and noticed the hardware overlays option wasn't checked. I re-checked it and went along with my business. Few days after that, I noticed it was unchecked again
Click to expand...
Click to collapse
I also noted that...
Mo Neenja31 said:
Also, I've been experiencing various apps either taking a long to load or respond which results with me force closing the app with the task manager. I did recently unmount the microSD card and put it back in my GS4 a couple days ago. Could there be a relation?
Click to expand...
Click to collapse
No, I don't think it could be related. Surely because high CPU usage that moment because one or more processes...
Enviado desde mi GT-P7510 usando Tapatalk 2

Sorry for the huge bump, but I still get these issues from time to time. Is there another way of remedying this without having to check the hardware overlays on all the time?

Related

[Q] YouTube HD playback constantly buffering

I didn't want to make a thread for this specific issue but after searching I can't seem to find a definitive answer!
Does anyone else suffer from constant buffering with HD playback on the YouTube app and is this something that can be fixed??
Firstly I have a 60Mb/3Mb connection with a good strong wireless signal. We have numerous wireless devices around the house and none of them seem to be affected by this problem. I can have my Nexus 7 within 1 metre of my router and i'm lucky if I can get through 10 seconds of HD playback without it buffering, my laptop however will happily stream 1080p whilst i'm sitting in the garden!?
The Transformers movie on the play store has no problems at all, it plays smoothly no matter where I am in the house. It can even handle me skipping through sections and resumes playback almost instantly. I'm convinced the problem is with YouTube but don't really know how/if i can fix it. I have tried clearing the cache, reverting to a previous version and completely removing it and reinstalling yet the problems persist. SD playback is vastly better but it still has it's problems from time to time.
My device is completely stock running 4.1.2 (upgraded earlier today OTA). Apart from this issue I love the Nexus and don't really have any desires to root at present. I'm 31 with 2 children and my own business so I don't have the time to put into learning it all and keeping up with everything, 10 years ago things would have been very different!
Any help would be greatly appreciated as this was one of the main reasons I bought the tablet.
I have the same problem. It's very embarrassing when you try to show off the tablet to friends :-\
Sent from my Nexus 7 using Tapatalk 2
I also get this on most of my devices, seems like a YouTube problem.
Same here
Sent from my Nexus 7 using xda app-developers app
Just glad I'm not the only one. Thought it was my connection.:what:
Sent from my Inspire 4G using xda app-developers app
I also have experienced this problem. It only happens with the YouTube on the N7. It doesn't happen on my iPhone or my laptop. I wish there was some way to fix it.
Sent from my Paranoid Nexus 7
i have the same problem it really sucks
Look at post #267. A combination of SmoothROM and Bricked Kernel, both of which I've used in the past and are great, resolved the issue for one user.
http://forum.xda-developers.com/showthread.php?p=32738522
It's somewhat comforting knowing i'm not suffering with this alone. . . This can't be right though surely!?
Whilst trying to fix the issue last night I did manage to stream a full HD 10 min video with no buffering, something that hasn't happened for a while. Strangely it worked right after using the speedtest.net app to test my connection. I don't even know if it's possible for one app to affect the other but the same video had buffering issues minutes before I ran the test. It's probably just a well timed coincidence but I thought it was worth mentioning.
I guess now we have to hope that Google get their act together and fix the site/app. They certainly receive enough in ad revenue, which always play flawlessly
Just Some Atoms said:
It's somewhat comforting knowing i'm not suffering with this alone. . . This can't be right though surely!?
Whilst trying to fix the issue last night I did manage to stream a full HD 10 min video with no buffering, something that hasn't happened for a while. Strangely it worked right after using the speedtest.net app to test my connection. I don't even know if it's possible for one app to affect the other but the same video had buffering issues minutes before I ran the test. It's probably just a well timed coincidence but I thought it was worth mentioning.
I guess now we have to hope that Google get their act together and fix the site/app. They certainly receive enough in ad revenue, which always play flawlessly
Click to expand...
Click to collapse
I'm on stock 4.1.2 after a full reinstall, I can't recreate the issue. Out of curiosity can you go to settings > apps > all > youtube and clear the cache, does it help at all?
Turbotab said:
I'm on stock 4.1.2 after a full reinstall, I can't recreate the issue. Out of curiosity can you go to settings > apps > all > youtube and clear the cache, does it help at all?
Click to expand...
Click to collapse
It's no different after clearing the cache unfortunately, that's one of the first things I tried. I'm guessing the next step is a full reinstall too. I'll have to look into backup options without root, which i'm guessing is pretty limited?
First world problems eh? :laugh:
Same Problem. I noticed the only way to get the vids to move is to toggle between hd and regarding when it freezes up. Very annoying to say the least. I just use the browser now. No probs.
Sent from my Nexus 7 using Tapatalk 2
I thought that I have problem with my router. Guess not. BTW I found "solution" which works for me. As soon as video starts buffering, turn off the screen, then on, unlock and press play on video and enjoy your video without buffering.
Sent from my Nexus 7 using Tapatalk 2
Anyone figure out a fix for this?
Sent from my Nexus 7 using Tapatalk 2
no solution, but the same problem. Bugs the hell out of me. My workaround has been to switch to SD which of course is a bit crap. When I get within reach of a wifi connection I'll try clearing cache/uninstalling updates etc. Not keen on rooting and installing new Rom/kernel as a solution to be honest.
S.
simonr43 said:
no solution, but the same problem. Bugs the hell out of me. My workaround has been to switch to SD which of course is a bit crap. When I get within reach of a wifi connection I'll try clearing cache/uninstalling updates etc. Not keen on rooting and installing new Rom/kernel as a solution to be honest.
S.
Click to expand...
Click to collapse
Running 4.2 now makes no difference I'm afraid. Cleared cache and data, left updates. Still buffers uncontrollably. That said, the tip earlier tint he thread of turning off the screen, turning it back on and unlocking, then playing the video worked very well. It played HD video for 3 minutes straight with no buffering. Then a small/short buffer (acceptable) and now buffering again for the remained of the video @ 7 minutes. does this lend any information to lead to a root cause? Willing to work for a solution .
I wanted to update my situation seeing as I started this thread.
I recently moved home and changed internet provider and all of my issues with YouTube have gone away. I have gone from a 60Mb down / 3Mb up fibre optic service with Virgin Media (where I had nothing but issues). Now on a 4Mb down / .3Mb up ADSL service with Sky.
HD YouTube videos play flawlessly from everywhere I want to use my Nexus! It's not just YouTube though as pretty much everything that works from the internet is running a lot faster on my device now. I wish I could offer more of a solution but I can only say that I don't think it's a problem with the Nexus 7/YouTube app.
Yep. I found solution in some other thread. You gotta change modem or update firmware on it. I called my ISP requesting modem firmware update, they came and put new modem instead. Even better. Wish I knew about this solution before I bought new router. Oh well...at least now I have dual band so its not total waste of money.
same
So was the problem your modem, router or actual ISP? While my VDSL2 modem is capable of being a router, I have it setup in pass-through (bridge) mode to my DLINK DIR-655 router which handles everything. What exactly in the firmware is causing the slow-down just for youtube on the N7 (and not other computers)?

[Q] Anyone else having camera problems?

I was wondering if anyone else has run into this issue on the N10 as well or if I just got a fluke.
Front / Back camera worked for first 5 minutes out of the box. After going to a different application and trying to get back to camera, camera app fails to connect. Restart tablet, same problem. Force close gallery/camera app, wipe data/cache for the app and re-open. Same error, camera no longer displays at all.
Factory reset, camera works for a few minutes, try to open it again after leaving, crashes the same way. No third party apps can access camera either. Tried many factory resets, even with only gApps installed same camera prob.
Waiting for RMA now, but has anyone else run into this or something similar? :crying:
HS_Clutch said:
I was wondering if anyone else has run into this issue on the N10 as well or if I just got a fluke.
Front / Back camera worked for first 5 minutes out of the box. After going to a different application and trying to get back to camera, camera app fails to connect. Restart tablet, same problem. Force close gallery/camera app, wipe data/cache for the app and re-open. Same error, camera no longer displays at all.
Factory reset, camera works for a few minutes, try to open it again after leaving, crashes the same way. No third party apps can access camera either. Tried many factory resets, even with only gApps installed same camera prob.
Waiting for RMA now, but has anyone else run into this or something similar? :crying:
Click to expand...
Click to collapse
I had this exact problem on my galaxy nexus. I finally pinned it down to an app that controlled the LED (like a flashlight, or torch app). I removed it and it worked fine after that.
Yup looks to be a 3rd party app since it works after factory reset. I would reset it again but choose not to have it reinstall the apps automatically. Then just do the process of elimination until you find the problomatic app. Worth a shot.
Sent from my SPH-L710 using xda app-developers app
Thanks for the advice but I've factory reset multiple times and have only gApps installed, same thing happens :laugh:
I'm having the same problem, both front and back camera are not working properly. I'll try factory reset later this day.
Do you have the cameras working already?
I'm having the same issue too. Today's the first day with my Nexus 10, and right out of the box the Camera doesn't work. Never loaded even once.
Has anyone else had this issue and was able to fix it?
Same problem here! Do you think rooting and flashing CM might solve the issue?
Same here. It seems its only the stock camera tho. I installed 2 different cameras from Play Store & both those work perfect. Camera ICS+ & HDR+ both worked for me.
Sent from my Nexus 10 using Tapatalk 2
djd338 said:
Same here. It seems its only the stock camera tho. I installed 2 different cameras from Play Store & both those work perfect. Camera ICS+ & HDR+ both worked for me.
Sent from my Nexus 10 using Tapatalk 2
Click to expand...
Click to collapse
I tried these apps but it's still not working for me. Hope it's not hardware related. It worked the first day I had my nexus.
EDIT: Installing CyanogenMod solved the issue =)
EDIT 2: Well it actually solved it for just a day or two, now it's back!
I'm also having this issue too it seems. Created a post about it here: http://forum.xda-developers.com/showthread.php?t=2251337 and thought it was related to my rooting of the tablet since it worked okay before I tried that. Currently on 4.2.0 stock and OEM locked and the issues is still there, starting to think it's a hardware issue.
GabrialDestruir said:
I'm also having this issue too it seems. Created a post about it here: http://forum.xda-developers.com/showthread.php?t=2251337 and thought it was related to my rooting of the tablet since it worked okay before I tried that. Currently on 4.2.0 stock and OEM locked and the issues is still there, starting to think it's a hardware issue.
Click to expand...
Click to collapse
Definitely a hardware issue. I did an RMA with Google ...the new device they sent me has no issues.
Try that if your device is still under warranty! Google is pretty good at getting replacements sent to you within a week!
Turns out it wasn't a hardware issues, the problem I was having was apparently related to the sync of contacts which for some reason completely disabled the camera until such a time as the contacts were synced.

Video stops but audio still plays...s4

I have an s4 running a Google edition custom rom. It's 5.0.1 and has been just fine since I installed the from for maybe almost 2 months now. Recently it has developed a video problem where the video stops about a minute in but the audio still plays. This happens on the local player and streaming apps too. I have searched the web for answers and it seems many ppl have this issue and is not limited to s4 models. The only way to resolve it is a full wipe, but after a few days the problem comes back. Has anyone heard of this and what I can possibly do to stop it. I have tried clearing caches in all settings and gradually uninstalling recent apps but just can't get to the bottom of it. It's sooooooo annoying
KlLLFRENZY said:
I have an s4 running a Google edition custom rom. It's 5.0.1 and has been just fine since I installed the from for maybe almost 2 months now. Recently it has developed a video problem where the video stops about a minute in but the audio still plays. This happens on the local player and streaming apps too. I have searched the web for answers and it seems many ppl have this issue and is not limited to s4 models. The only way to resolve it is a full wipe, but after a few days the problem comes back. Has anyone heard of this and what I can possibly do to stop it. I have tried clearing caches in all settings and gradually uninstalling recent apps but just can't get to the bottom of it. It's sooooooo annoying
Click to expand...
Click to collapse
The thing causing the problem:
KlLLFRENZY said:
running a Google edition custom rom.
Click to expand...
Click to collapse
Flash another one or flash stock and report as a bug to rom creator?
Sent from my GT-I9505 using Tapatalk

Should i replace my device?

1. I am facing a, haptic feedback issue, auto brightness issue, and now another touch issue.
2. Was using youtube in landscape, and minimised the video, and then post that it did not register any touch. tapped on the video, youtube menus, nothing worked.
pressed home, reloaded the app, it worked again.
3. Was using Microsoft remote desktop app, the device rebooted itself. Opened the app again, again the device rebooted itself.
Should i go for a replacement?, am i using a faulty unit!
Seems more of a software issue. 1 is a known bug and 2 happens at times. 3 might have happened due to kernel panic. MS apps are not always well coded and up-to-date
Sent from my MI 5 using Tapatalk
So none of this is a major issue, and would resolve through an update?
I have 10 days to return the device, its only been 4. Was thinking to return it coz of all these issues.
Sent from my ONEPLUS A5000 using Tapatalk

Videos randomly pausing / resuming

Both mine and my wife's 6t are behaving weird. When we are watching Netflix, Youtube or any other apps, after a while, some random stop / resume happens, like if there is a bug with the touch screen....
I did some research and some say it's PIP, other because battery optimization...I tried all, even factory reset....
Does someone has the same issue or discovered how to fix this?
Thanks!
flbenini said:
Both mine and my wife's 6t are behaving weird. When we are watching Netflix, Youtube or any other apps, after a while, some random stop / resume happens, like if there is a bug with the touch screen....
I did some research and some say it's PIP, other because battery optimization...I tried all, even factory reset....
Does someone has the same issue or discovered how to fix this?
Thanks!
Click to expand...
Click to collapse
Try it with deep optimization off in battery optimization settings in the three dots menu.
Make sure your screen protector doesn't do some jedi mind tricks?
human75 said:
Make sure your screen protector doesn't do some jedi mind tricks?
Click to expand...
Click to collapse
Honestly, I thought about this...if nothing else helps I will peel that off and check if the issue disappears.
I had this happen when I was on oos as well, YouTube would just randomly pause all by itself. I also do not use a screen protector so that is not a problem, after switching to a custom aosp rom it no longer happens leading me to believe it's an oos bug while playing video ( only ever happened to me while watching videos never playing music).
If someone is facing the same problem, I think I figured it out. It had to do with an app that had permissions to be an administrator under the security menu.
Once I disable it the issue stopped.
Similar thing happening to me too, except youtube, google maps minimise to PiP randomly. Disabled PiP for both apps and it works fine now, although its annoying that i've lost that functionality.
lostunsunghero said:
Similar thing happening to me too, except youtube, google maps minimise to PiP randomly. Disabled PiP for both apps and it works fine now, although its annoying that i've lost that functionality.
Click to expand...
Click to collapse
My solution solved that PIP issue, at least for me...
flbenini said:
My solution solved that PIP issue, at least for me...
Click to expand...
Click to collapse
I have 2 apps that have admin privileges, both of which need them to work. It's definitely a bug in OOS recently as when I bought the phone I didn't have issues with this.

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