Hi,
I have a t-mob wing (after I drove over my magician and I have the following problem: When I am having an active data connection I cannot receive any voice calls. The calls are going directly to voice mail, without notifying me. Once I stop the data connection I can receive calls again and than I will see that I missed a call.
I talked to t-mob support, and after doing a hard-reset (of course) they told me that this is a known problem with the wing, that they are trying to fix it and that there is nothing they can do right now.
1. do other wing users in the US experience the same, so is it the default behavior, or am I just unlucky? (it worked great without a problem with my magician btw)
2. as sometimes during the day the internet connection automatically gets connected (activesync I guess) I never really now if I am able to receive calls right now. Is there a workaround to manually start up and stop the internet connection without the device automatically connecting whenever it feels like it?
thanks in advance
wolferl
interesting ...
I have had a lot of complaints from people telling me that when they call me, it goes straight to voicemail.
I'm also a US Wing user, and I can confirm that is happening to me as well. Was checking sports scores on my break at work earlier, and my girlfriend called me, and I got a voice message from her...but it never showed that she called.
I also have the issue with people in my fave 5 not showing in the call history anyway, so I guess I lose both ways.
hm,
ok, seems to be a generic problem. Is here anyone who successfully gets voice calls while on a data connection with a wing/herald/p4350?
would be interesting to see if it is a t-mobile or device problem.
thanks
I got a HTC wing and i still get incoming call while browsing the internet. No problem here. i've tested a couple times and they all went through. I have T mobile
hondaman82 said:
I got a HTC wing and i still get incoming call while browsing the internet. No problem here. i've tested a couple times and they all went through.
Click to expand...
Click to collapse
hi hondaman,
thanks for the info. whats your provider?
thanks wolferl
"active" data connection is the key
I have the same problem, no voice calls with an active data connection. For me, it seems to be only when the data is actively transferring, like streaming audio or a largish download. Straightforward web surfing doesn't seem to cause the problem, I've received multiple calls while surfing. But during streaming audio, calls go to voice mail every time.
I swear to you, I get calls when I am using data all the time on my Wing. I have the stock T-Mo rom and everything. No CID unlocking, no SIM unlocking.
It happens to me alot that people complain they have called me and it goes straight to voicemail... and its been in cases where im not even using my phone, and as far as I know, I have good signal.
I was running this GB soft program that kept my data connections always on... so I stopped using that to see if I notice a difference.
On the T-Mobile MDA it worked just fine, but on my Wing I can't receive calls while online either.
I just did some testing and I need to correct my original statement. Looks like kerrkj and the others were right. Just being online does not stop you from receiving calls. Just when you are transferring data, the line being actively used, you are not reachable. So, when you are web browsing, it depends whether the moment the call comes in, data is transmitted or not. I was testing accessing different web pages and a couple of times it worked and a couple of times it did not. When streaming audio the calls went to VM 100% of the time.
So, when I am using tomtom and having the traffic check activated, it will be pure coincidence whether you receive a call or not. When streaming audio it will be guaranteed that you are not receiving calls.
I am pretty sure that it was not like that with my magician. Hopefully t-mobile sorts it out sooner than later.
thanks for all your feedback
wolferl
it happens to me too, i know on sprint with the treo's you can run internet or phone, all calls will go to voicemail if you are on the internet. i just assumed it was that way with all of them.
Hey all!
I have a HTC Tattoo it originally had the stock rom then i re-flashed it with a new one to see if i could solve the following problem.
It was my understanding that if your just browsing the Web, you cannot receive calls/texts (both 3G/GPRS), however most phones give an illusion of this by pausing data momentarily to check for incoming calls.
However, my tattoo doesn't do this, my HTC Touch 3G (WinMo) did and i never missed a call. My tattoo seems to just send calls to voicemail all the time (even just background data usage causes this), seems better if i set it to GSM Only, but will still block calls.
Also ive experienced some issues making calls (particularly when set the phone to WCDMA only)
Is this just my phone or is this a common issue? Its always been the same with this phone, but ive recently missed some urgent calls and its spurred me on to get this resolved.
Thanks in Advanced, Dan
Something is wrong, that is not common behavior.
Hello All,
This is my first time to XDA and im hoping i am able to find a solution to a very frustrating problem!
I just recently bought a LG G2 (LG-D802) in the UAE. It is running the android 4.2.2
Now, everything on the phone works absolutely perfect, except, VIDEO CALLING through softwares! I tried connecting via skype - messaging works fine, however, when i try establishing a video call - the app either restarts, i get a message saying that call failed, or i get a notification showing that the person i was calling, is calling me which is NOT TRUE.
There is not problem with the app as i have tested this on the S4 to the Iphone 5 and works perfectly well. S4 to S4 too.
Secondly, i am unable to establish video calling on hangours as well
Everytime i try to connect - its connection timed out, please check your network.
I have tried this over wifi and 4G.
The phone is a beast but its sad that this does not work.
Anyone else facing the same problem? Solutions?
Thanks for all the help!
Hi
I have just upgraded from a galaxy S4 to S5 and I'm having big problems with receiving calls and SMS when I am connected to my home WIFI connection.
Only when I turn off wifi on my phone I start receiving the backlog of SMS messages.
It's driving me mad as I have searched the internet high and low and lots of people have the same issues but no one seems to have a solution.
Some times I can receive calls when connected to wifi but the SMS messages don't come through until I disconnect.
My wife has also just upgraded from a s4 to s5 but hers appears to be ok.
I have noticed that in more networks/mobile networks/network mode, my wife's gives options of 3G, 4g etc but mine says LTE/WCDMA/gsm which I though was strange as we are both on virgin mobile. I don't think this is the issue though as it's a wifi issue.
Please help I'm on the brick of selling it as it's driving me insane.
Cheers
jasjw said:
Hi
I have just upgraded from a galaxy S4 to S5 and I'm having big problems with receiving calls and SMS when I am connected to my home WIFI connection.
Only when I turn off wifi on my phone I start receiving the backlog of SMS messages.
It's driving me mad as I have searched the internet high and low and lots of people have the same issues but no one seems to have a solution.
Some times I can receive calls when connected to wifi but the SMS messages don't come through until I disconnect.
My wife has also just upgraded from a s4 to s5 but hers appears to be ok.
I have noticed that in more networks/mobile networks/network mode, my wife's gives options of 3G, 4g etc but mine says LTE/WCDMA/gsm which I though was strange as we are both on virgin mobile. I don't think this is the issue though as it's a wifi issue.
Please help I'm on the brick of selling it as it's driving me insane.
Cheers
Click to expand...
Click to collapse
1- Regarding the WiFi issue, it may be due to some installed apps (a), some incorrect settings (b), or the firmware itself (c).
(a) Check to see if there is possible app that may cause the issue and try uninstall it.
(b) Compare with the S5 of your wife and make sure all related settings are the same. Or you can do factory reset.
(b) Try to update to the newer or latest firmware (compare with the firmware on your wife's S5), that may fix the issue.
2- Regarding the difference in the Network Settings menu, it may be due to different models. You can compare all important info on your own S5 and your wife's S5 with this app: Phone INFO ★Samsung★
jasjw said:
Hi
I have just upgraded from a galaxy S4 to S5 and I'm having big problems with receiving calls and SMS when I am connected to my home WIFI connection.
Only when I turn off wifi on my phone I start receiving the backlog of SMS messages.
It's driving me mad as I have searched the internet high and low and lots of people have the same issues but no one seems to have a solution.
Some times I can receive calls when connected to wifi but the SMS messages don't come through until I disconnect.
My wife has also just upgraded from a s4 to s5 but hers appears to be ok.
I have noticed that in more networks/mobile networks/network mode, my wife's gives options of 3G, 4g etc but mine says LTE/WCDMA/gsm which I though was strange as we are both on virgin mobile. I don't think this is the issue though as it's a wifi issue.
Please help I'm on the brick of selling it as it's driving me insane.
Cheers
Click to expand...
Click to collapse
Friends of mine were at my house over the weekend and he had a samsung s4 and had the same problem after logging onto my wifi. It is the wifi causing the problem. I had an old modem and netgear router that we hooked up and then we were able to receive calls like you should. We switched out the modem/router combo on Sat to my older setup and my phone is still working normally! I called my dsl provider and told them about the problem as I just bought the modem/router combo from them recently.
They never heard of anything like this. I do find it hard to believe that the home wifi equipment disrutes the cell phone signal. But my phone is now working!!! Anyone ever heard of this or that can explain why this would happen I would love to hear about it.
Hey guys,
I've had troubles with the disconnected SIM card reboot issue for a while, but it just came back hard, so I figured I may as well try upgrading the modem.
I upgraded to the newest rogers modem (I337MVKUFNI2) and I am having issues where I only recieve certain texts, but have LTE and can send them fine. When I go into about settings my mobile network state is "disconnected" and sometimes goes back to connected even though I seem to have reception. Now, I think I probably was also not recieving texts for the past ~2 days. I'm currently on 4.4.4 SlimKat.
Anyone experience something similar? Really not sure what to do to fix this.
Thanks
edit- Also, is there a chance this is hardware related?