Related
Sorry I know this problem probably has been brought up many times. But here I just want to make a total one and collect all the feedbacks from N1 users regarding to the wifi sleep issue with N1.
Let's just make it simple: Every N1 owner PLEASE DO test out the wifi connection when your phone goes to sleep as there are MANY people suffering from this problem all over the world. Especially the later buyers since February this year, almost every phone is potential to this problem.
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Diagnosis:
1. Set the wifi sleep setting to "never" in the wifi advanced setting menu.
2. Turn on Last.fm app(or Pandora, but Last.fm is most effective and responsive one to test it out), leave the phone on wifi and turn off the phone screen or let it goes to sleep.
3. The symptom is the app will stop streaming shortly afterwards(with Pandora stops maybe after one song, for which I suggest everyone test it for at least 15 minutes). Also most likely you will stop getting any email notification or anything requires data connection. And you might not be able to ping your phone or the ping responses VERY slow as well.
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Background:
This problem was recorded from earliest almost 6,7 months ago and has affected both AT&T and T-Mobile versions(with reports of the same issue on other versions sold outside US). So far, it's suspected that the problem mostly likely lies in the lower level architecture of the phone(either software or hardware) because the problem still exists even after people has replaced the stock ROM with the custom ROM. Another proof is that people get problem with brand new phone and also the replacement phone. Another note is the problem has been found both before FROYO update and after. At this moment, there's no official fix(some Google employee blatantly brushed the issue away and asked N1 users to get over it, check out the link below for original conversation) for this issue except a work around thanks to wifi fixer app developer.
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This issue is often times neglected by N1 users because usually people don't use the phone on wifi all the time or they simply switch between 3g and wifi. But for people who use wifi a lot or use VOIP, it could be a real deal breaker.
So here I just hope everybody could test your phone out and see if you have this issue or not. Please report how your result turns out in this thread. Also, for further and more detailed discussion and cases, please check this out:
http://www.google.com/support/forum...52&hl=en&fid=01a47ff5b0a92d5200048be07b6cb5c1
You are more than welcome to add your experience to the discussion above so hopefully it can wake google up.
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UPDATE:
So Broadcom just released a wifi driver fix several days ago which may solve this issue. According to the record, phones with non-zero MAC address suffer from problem.
The driver has been incorporated into the latest Cyanogenmod(either RC or nightly build). People are reporting it fixes the problem while in some other cases, the problem still exists even after the fix, even for people who's MAC address starts with 00.
Last.fm works fine with the screen off here, always has done. I even turned off mobile data to be sure it's not switching over to that.
This is with the wifi set to sleep with the screen off (ie. the default setting).
i've been using wifi fixer and since i installed it, i haven't had a single wifi disconnect on my home network(it seems to be a network dependent issue as i never have issues on other networks)
Jep4444 said:
i've been using wifi fixer and since i installed it, i haven't had a single wifi disconnect on my home network(it seems to be a network dependent issue as i never have issues on other networks)
Click to expand...
Click to collapse
But you did have the problem before you installed wifi fixer, right?
Rusty! said:
Last.fm works fine with the screen off here, always has done. I even turned off mobile data to be sure it's not switching over to that.
This is with the wifi set to sleep with the screen off (ie. the default setting).
Click to expand...
Click to collapse
yeah, the point here is that many phones have the wifi sleep policy issue(doesn't work).
Indeed, however mine does, so this thread will need both sides of the argument
No problems on my Nexus One, running latest CM 6 nightly build.
I bought it couple months ago from eBay, so I'm not sure which shipment it is from.
Only issue I'm having after upgrading to Froyo is that my phone won't connect to my home network by itself when in range.
I have to go into Wifi Buddy and manually connect. This never happened on 2.1, but magically started after the FRF50 update, and never fixed itself in the next couple of builds.
Forge94 said:
Only issue I'm having after upgrading to Froyo is that my phone won't connect to my home network by itself when in range.
I have to go into Wifi Buddy and manually connect. This never happened on 2.1, but magically started after the FRF50 update, and never fixed itself in the next couple of builds.
Click to expand...
Click to collapse
I have always had this same issue! Maybe its something to do with my home wifi? I am yet to test it on froyo.
I am mostly connected to wifi with no sleep issue.
I have kind of the same issue at home, I recently replaced my wireless router, I never had problems connecting to the old one it would just stop broadcasting constantly but my N1 would always connect automatically. With the new router my N1 keeps saying the connection is disabled and I have to connect manually. This never happens at work, it always connect automatically so it seems to have something to do with the router settings but I have no idea what.
No problems here. Last.FM works fine for me on WiFi when screen is off. I also get notifications. Running FroYo rooted with locked bootloader
Sent from my Nexus One using XDA App
Divster said:
I have always had this same issue! Maybe its something to do with my home wifi? I am yet to test it on froyo.
I am mostly connected to wifi with no sleep issue.
Click to expand...
Click to collapse
i am having the same problem, when i go out of range from my wireless and then back in range, the n1 just says scanning and never re-connects.
that said, using a channel lower than 11 on my router did seem to help with the sleep issue.
hbkmog said:
But you did have the problem before you installed wifi fixer, right?
Click to expand...
Click to collapse
sorta, i never had the issue on any network besides my home one
I've also been having the disconnect problem with my N1. Maybe it would help if people whose sleep policy is actually working could post what wifi router/AP/whatever they are using. Also, if possible the first for identifiers of their MAC address. I read on one of the Google posts someone with a MAC address starting with 38:E7 having problems. The MAC for my phone is the same. For what it's worth I'm using a D-Link DIR-655 router and a Speedtouch 716 v5 WL and am experiencing the disconnect on both.
I've had the issue with 2 N1 tested on 3 different routers. I've read that it is related to the low power mode the N1 uses while sleeping not playing nice with routers. Not all N1 show the problem, apparently only the most recent ones. I've called google support and was told google knows about the issue and is working on it, but I am a bit cynical and I'll believe it when I see a fix.
Wifi-fixer fixed my problem only after I disabled Sipdroid which was interfering with it.
Mac adress: 38:E7: D8
I'll post my router model later when I get home.
Divster said:
I have always had this same issue! Maybe its something to do with my home wifi? I am yet to test it on froyo.
I am mostly connected to wifi with no sleep issue.
Click to expand...
Click to collapse
williec30 said:
i am having the same problem, when i go out of range from my wireless and then back in range, the n1 just says scanning and never re-connects.
that said, using a channel lower than 11 on my router did seem to help with the sleep issue.
Click to expand...
Click to collapse
as a quick update... i installed wifi-fixer and things have been much better. will report back if things start to derail again.
cabreca said:
I've also been having the disconnect problem with my N1. Maybe it would help if people whose sleep policy is actually working could post what wifi router/AP/whatever they are using. Also, if possible the first for identifiers of their MAC address. I read on one of the Google posts someone with a MAC address starting with 38:E7 having problems. The MAC for my phone is the same. For what it's worth I'm using a D-Link DIR-655 router and a Speedtouch 716 v5 WL and am experiencing the disconnect on both.
Click to expand...
Click to collapse
D-Link DIR-615 with DD-WRT v14684, phone's MAC starts 00:23
It's weird because most of the time I don't have this problem. My WiFi stays connected all night long to WiFi. But once in a while it does disconnect and switch to 3g. I think its certain routers, because I didn't have this problem for first 3 months on my old router, now it happens with my new router.
My phone never has trouble reconnecting back to WiFi. Everyday when I come home from work, as I walk up my driveway the phone has already automatically connected to WiFi. I've made sure about this one since I read this problem all over.
I bought my Nexus One directly from Google when it came out for AT&T. It certainly has the wifi issue and it is very annoying. My expectation is that the phone jump on my wifi network when in range as all of my other phones have done. Instead I have to manually engage the phone to get on wifi. SUCKS!
this is the biggest problem for me with my n1.
although the wifi does stay awake, it slows right down..
if i ping my phone, the response time increases when the phone is asleep, but doesnt time out.
if i ftp a file from my laptop to my phone, the speed drops from 1mb/sec to 100kbps/sec when the phone is asleep.
i have found the app "fix my wifi" solves the problem of waking the phone after a few hours of sleep and finding the wifi has failed. if only there was a way of getting the speed to stay the same.
anyone else experience wi fi issues ??? tablet keeps losing signal ?? laptop is perfect also my phone is full signal to ?? any fix for this ?? thanks
I posted a thread in this section about the same thing called "wifi strength". It is a problem with the antenna, it gets REALLY bad reception. Mine gets 25db less than my phone in the same exact spot in my house so it is obviously an issue with the tablet.
Someone in the general section replaced the antenna and said they got significantly better results, but it looks like no one has found a US vendor for the antenna yet.
I had this problem. If you have your Wifi set to stay on all the time (even when the tablet sleeps) the Wifi will not reconnect when you wake it up. It's something to do with the rotation of the Wifi address (DHCP).
Change the Wifi disconnect setting to "when the screen goes off." That fixed my problem.
If you setup a static ip address for your connection it will stop dropping the connection. Also, there is a fix for this in the development section. Search for wifi dhcp fix and install it.
Here is the file you need, you have to flash it through recovery so if your not rooted your out of luck. Otherwise the static ip trick should fix your problem.
I've been having problems with this recently. My a500 worked fine for ages, then started playing up when I got a new wireless router (Netgear DGND3300v2). It would keep dropping out, despite my other wireless devices working even better. If I turned the wireless off, it would take ages to reconnect, or not reconnect at all.
My issue was caused with the 11G channel on the wireless router being set to auto. I changed this to 6 and as soon as I did that, it worked flawlessly. Not had 1 problem since.
cruise350 said:
Here is the file you need, you have to flash it through recovery so if your not rooted your out of luck. Otherwise the static ip trick should fix your problem.
Click to expand...
Click to collapse
Many thanks for posting this fix cruise.
I am on Timmydean's 3.2.1. (rooted)
Could you explain how to install this fix?
Many thanks
I'm really happy with the phone so far, but my wifi disconnects fairly regularly and I keep getting a force close on the SMCC Process (whatever that is). Anyone else having problems?
I just read the thread below this and that issue seems similar.
EDIT: I tried turning off the smart wifi, but it still loses connection. The phone still shows that it's connected to whatever wifi signal, but stops downloading. This happens both at home and at work, so I don't believe it's related to the router itself.
I'm seeing the same issue on mine as well. Noticed it last night playing Pandora via wifi. Would play like 3 songs then nothing. I would have to toggle wifi on/off to get Pandora playing again.
jfugate15 said:
I'm seeing the same issue on mine as well. Noticed it last night playing Pandora via wifi. Would play like 3 songs then nothing. I would have to toggle wifi on/off to get Pandora playing again.
Click to expand...
Click to collapse
Sounds like basically the same thing. If I wait long enough, it comes back on its own, but it's faster to just cycle wifi or airplane mode once. It's fairly frustrating, and I even found myself just using 3G to do things last night instead of Wifi.
seems to be a known issue in other S4 forums:
http://forum.xda-developers.com/showthread.php?t=2254568&page=2
Mixed Mode WIFI
I had this exact same problem with my EVO 4G LTE, the problem was the mixed mode WIFI. (B,G,N). On the EVO it turned out to be an easy fix because there was a setting in the WIFI menu to force either B or G. As soon as I selected one mode I had a solid internet connection. The problem here is there does not seem to be an option in the S4 settings to allow this. I have been trying to force single mode on my router to see if that will fix it but my router will not allow me to turn it off either. Pretty serious bug I would say.
WIFI worthless on brand new S4
If you are having issues with this you might want to check this thread out!!
http://forum.xda-developers.com/showthread.php?t=2253471&page=3
it doesn't do it as often as it did with the SGS3 though
I really wish I could find a resolution to this. I'm thinking of wiping my phone and starting over to make sure it isn't an app issue, but man that's a lot of work.
Im having the same issue as well.. Im almost positive its common issue and i would expect it to be addressed in the next OTA
The common link seems to be DLink router. We have a Cisco Linksys router and it stays hooked up solid on that.
I have an Asus router. Don't know if there are usually problems with those or not, but I haven't had any prior issues.
I have a Cisco e4200 stock and a Asus running ddwrt operating as a wireless bridge to extend my network. I had to turn off mixed mode on both devices to resolve the issue. Hope that helps.
Sent from my ASUS Transformer Pad TF300T using Tapatalk HD
I have the same problem but I have Netgear routers. The one at my house works fine, but at my other location. The wifi drops.
Same problem on dlink
Adding my 2 cents because I have 2 S4's that I've been testing with and I'm getting mixed results... my first post here so I hope I'm doing this right!
I have 2 wireless routers at home:
- DLink DIR-655
- One provided by my ISP (Bell Canada; not sure of the model at the moment)
The DIR-655 is troublesome for BOTH S4 devices; they stay connected for a few minutes (or longer in some cases) but will always end up not transferring data even though they show as having a very strong signal. Turning wifi on/off always fixes the issue for a short period of time.
Knowing that there seem to be compatibility issues with the S4 and DLink router, I switched them both over to the Bell router. Now only one of the devices has the wifi issue described above.
I found it odd that changing the router being used fixed the issue for one of the devices but not the other. I'm now questioning whether one device has a hardware issue or not (doubtful on this, but worth questioning).
Both S4's have the most up-to-date firmware as do all of the routers in the house. No other devices (iPhones, laptops, apple tv, etc...) have any issues with the wifi.
I've tried resetting the routers, forgetting the wifi connection and setting it back up, rebooting the phone, smashing my head against the wall; nothing seems to have worked permanently.
Is it possible that this is a hardware issue and not a software issue? Has anyone else had similar results with multiple devices?
fix....?
this wifi drops are due to the router WIFI signal setting. it will drop it you are using a B/G Mixed signal/ B/G/N Mixed signal. i recommend setting it on 802.11 g. or, if all your Devices in the house have N use N since it has more bandwidth. i use G because of the PS3
Hope this helps resolve the issue for you guys, it sure did for me.
Yurijoejoe said:
this wifi drops are due to the router WIFI signal setting. it will drop it you are using a B/G Mixed signal/ B/G/N Mixed signal. i recommend setting it on 802.11 g. or, if all your Devices in the house have N use N since it has more bandwidth. i use G because of the PS3
Hope this helps resolve the issue for you guys, it sure did for me.
Click to expand...
Click to collapse
Thanks for the suggestion, I can attest that this wasn't a permanent solution for me. After switching to N mode only, the amount of times the issue occurred was reduced, but still happens at least once per day.
It's also a pain when I'm connected to networks where I have no control over the wireless settings (work, public networks, friends networks).
I have a linksys modem and router. Haven't had a single connection issue with this phone as I had with my EVO. As my wifi disconnects and reconnects right away. Lol. First time that has happened. Knocked on wood.
Sent from my SPH-L720 using xda app-developers app
I find it disconnects much less often than the sgs3, but still occasionally disconnects
Sent from my SPH-L720 using xda app-developers app
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Re:No wifi Connect
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the AT&T G2 version , it will connect to any wireless router but the connection will last 5 seconds then no internet, this is totally unacceptable I upgraded from the G-Pro and may go back as that never had this issue, I did read LG had a similar problem with the Nexus 4 and Optimus G
Mine works fine. I have a VZW G2 and an ATT G2 connected on the same router. It connects to both G and N networks.
No issues with my Verizon G2.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Did you try rebooting your router? I see this at home with the families iOS devices a lot, especially after heavy data traffic. I'll turn off the router for a couple hours or overnight and the next day all is well. Router is open, no encryption.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the exact same problem. It will sometimes transfer some data using browsers, but nothing on facebook, pandora, or the play store it will say connection lost or not data connection.
My wife has the same phone and it works no problem and also the laptop. Must be a dud wifi radio or something like that. Mine is going back to the store tomorrow.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Are you trying to use adblock by any chance? I was and it was causing the same issue you have. I uninstalled it and changed my proxy settings back to none and wifi is working great now.
Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
I'm on Verizon. I have trouble with initial connection to wi-fi. It says obtaining IP address for a very long time. Even if I have a very strong signal. It takes about five minutes. It eventually connects and works fine. Then next time I try to connect to that router it works fine. It's only the first time I try to connect to a new router.
I just got this phone over the weekend and I was also having trouble connecting to my home wifi.
It would stay connected for 30 seconds or a couple of minutes then disconnect however the entire time the status under the Wi-Fi settings page says Connected even though I couldn't access the internet or the admin page of the router. Frustrating. If I turned off the mobile data, the wifi, the phone, the router, or some other unknown combination of events it would then reconnect again for another 30 seconds to a couple of minutes.
I called Verizon, they told me to take the phone back since I was within my 14 days. I did this and was optimistic. Then the new phone immediately experienced the same issue.
I did some more research, changed my router from 20 mhz channel width to auto 20/40 mhz. Not sure why it was set to just 20. I thought that would fix it. Nope.
I tried to set my phone to use a static IP, that didn't work either.
Then last night I tried the WPS Push Button option instead of using a password. This method worked and my phone stayed connected. I haven't had a chance to repeat my steps to verify it works again but wondering how other people are connecting, password, wps push button, wps pin? WPS is not my preferred option due to the security risks but just trying to track down what works and what doesn't.
I am able to connect at work just fine using a password.
I'm having a similar problem - my work network has no problem connecting while my home network almost never works with this phone (~25% of the time, other devices have no problem). Occasionally, resetting the phone or just turning on-and-off WiFi fixes the problem, but more often I just give up and use 4G. Anyway, if anyone finds a solution, please post! This is such a standard feature that should really work out of the box.
In case it helps, my home network uses "WPA/WPA2 PSK" security and my work connects to "802.1x EAP" security - also I'm not adverse to changing the security options if it fixes the problem.
Thanks! Nick
After reading more on this, I've decided this issue is router related not phone related.
I discovered my router reached end of life in April of this year is no longer receiving firmware updates. Newer versions of my router have received multiple updates since then.
I will be buying a new router. I report back on if it works.
I really don't think it is "router related" as all my other devices work as expected with my router. A new router may fix the problem, but I'm pretty sure the phone's WiFi is buggy and not the router..
Sent from my VS980 4G using XDA Premium 4 mobile app
In my situation it really appears to be how my router is handling the connection when I connect with a password since I can connect with limited security.
Does your router have a firmware update available for it? If so, have you applied it?
Received my new to me router yesterday with updated firmware as of 10/7/13.
My phone was connected for a few hours last night and I have not had any problems today. I'll report back if I start experiencing any issues but getting rid of my old, end of life router and replacing it with a newer router worked for me.
I did not buy a brand new router either. I went with a cradlepoint mbr95 which has been on the market for awhile and has already had a few firmware updates.
Check you wireless security settings
Had a similar issue to this and it seemingly was resolved when I moved the wireless router security over from WPA/WPA2 personal to WPA2 personal only. The phone found the WAP and connected right away. I tried to reproduce the behavior but alas I have not been able to do so. Perhaps this will help others.
hi guys
i found the problem
it happens just when you disable auto update in "settings>general>about phone>update center>software update>check automatically"
Hello yall
So i got my new lg g2 on the 26 December, since then im experiencing every sort of problem with my home network connection, when ever i use my wifi on the phone it stays on for about 15-30mins and then router loses connection completely even the landline phone ring tune goes off and every other device that is using internet wether its wired or wireless ( ipad, laptop and ubuntu computer ) i came to the conclusion that it is my phone because i stayed yesterday with the wifi off on the phone but on in the other devices and no problem, internet was ok the whole day, and did the same test off on other gadgets and only my phone on and again router loses connection.
I have researched this issue and it seemed that the problem comes from the router people reported a new firmware on the D-link router was available and that solved the problem, but i have EE ADSL Bright Box router and it doesn't seem there is a new firmware to improve compatibility with LG G2.
I tried changing wifi channel, tried using intelligent wireless tried switching off firewall on router, tried changing lease time on DHCP duration, noise margin average is 5, no system log errors found, im frustrated tired and disappointed cuz now i questioning what was all the hype for this phone.
Please help me out its horrible to have to reconnect every single device in the house.
Bump up i really need help please anyone?