Hello yall
So i got my new lg g2 on the 26 December, since then im experiencing every sort of problem with my home network connection, when ever i use my wifi on the phone it stays on for about 15-30mins and then router loses connection completely even the landline phone ring tune goes off and every other device that is using internet wether its wired or wireless ( ipad, laptop and ubuntu computer ) i came to the conclusion that it is my phone because i stayed yesterday with the wifi off on the phone but on in the other devices and no problem, internet was ok the whole day, and did the same test off on other gadgets and only my phone on and again router loses connection.
I have researched this issue and it seemed that the problem comes from the router people reported a new firmware on the D-link router was available and that solved the problem, but i have EE ADSL Bright Box router and it doesn't seem there is a new firmware to improve compatibility with LG G2.
I tried changing wifi channel, tried using intelligent wireless tried switching off firewall on router, tried changing lease time on DHCP duration, noise margin average is 5, no system log errors found, im frustrated tired and disappointed cuz now i questioning what was all the hype for this phone.
Please help me out its horrible to have to reconnect every single device in the house.
Bump up i really need help please anyone?
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I'm puzzled by the behavior of my phone. For probably a week at a time, I go to work, connect to a WIFI there, then come home, connect to a WIFI there. No problems at all.
Then it seems like after a week or so of 'being good' sometimes I'll wake up the phone and it will see the network, but will not connect to it, asks for passphrase repeatedly (WPA2-AES Cisco E3000 router) but just will not connect. I have found no way to trigger the phone to reconnect (and I refuse to do another hard reset because that is no solution at all).
The simple fix is to reboot the router. Presto, the phone will connect almost immediately.
I am willing to accept that maybe something is wrong with my router, although I have 3 laptops and a couple of IP cameras, and an Xbox that connect wirelessly all the time, and I never ever see this refusal to connect on any of those devices, and my wife's Blackberry will also connect whenever. So I'm thinking its my phone.
So for the experts out there, what is it about rebooting the router that fixes the problem?
I only recently learned how to get into the manufacturer's special app, so I'm going to pay attention to my IP address next time I have an issue, and see if it actually changes when I reboot after this problem occurs again.
Where does one discover how and what can be tweaked in the secret app? I'm cautious but not afraid....hey, I've edited the windows registry countless times on my PC and never toasted the OS yet! Does that count for something?
Add: I had this happen once at my work WIFI, using an ancient DLink router using WEP. At the time, I was trying out a bluetooth headset (Plantronics Backbeat), which worked, albeit, after I was done listening to the podcast, be darned if I didn't get into this refusal to connect thing, and unbeknownst to me, I was using the 3G data connection for what I thought was a wifi broadcast. That sucked 175 megs that day! I was a bit pissed about that. I have not used the Bluetooth since then.
Rebooting my router at work fixed the problem but I hate doing that, because I've got other equipment on that network that likes to be permanently connected.
the same happened to a frined of mine: interoperability issues with that model of router and the phone, changed the router and after everything worked perfectly, that sucks, but it is
Had a similar problem, and simply could not pinpoint the cause. Solution? I resetted my router to factory settings, and started to change all the settings from scratch to my desired settings. One thing that helped solve my problem was that I changed the default IP address used by the router (in my case, 192.168.0.1) as well as the IP range to something more ... random. Also, I limited the number of allowed IPs to 10 rather than the default 100...That helped. Never got a disconnect or problem connecting again. I had the same thing happen on my mother's iPhone and my brother's Galaxy S, and this solved it.
Okay, so this might be like beating a dead horse, but yet I haven't gotten any responses for this issue. I use WiFi alot, and at work I really need it since my phone keeps switching between ATT & T-Mobile towers. Damn cell phone companies, 2011 and coverage still sucks! Anyhow I have to use WiFi alot at work and my phone keeps doing something stupid! It will connect to the wireless just fine, but keeping it connected is the issue! Stupid thing keeps dropping connection and then reconnecting. I don't know if it is because of the carrier switch or if my router is a piece of junk. My laptop seems fine on the wireless so I think that is fine. I am running [ROM][07/04/11] Virtuous Unity Sense 3.0 based on Pyramid [1.27.0] and everything seems fine on it! So maybe a setting in the phone, or I just have crap WiFi at work? I am literally sitting beside the dang router while this issue persists. I can even go into the Settings portion of the phone and watch the WiFi constantly say "Connected to NETGEAR_2" then "Scanning" then "Obtaining IP Address" over and over, WTF? Please someone, anyone, have issues with this on their MyTouch 4g before? My setup at work has two WNR2000v3 NetGear routers that are wireless bridge so the front computers can connect to the internet. I was connecting to the back router but the signal sucked so I switched and setup the front router to give me another signal. So my phone has full strenth on signal, but yet again it drops and picks up again and makes that notification sound when it does so. That sound maybe the phone roaming, I do have that feature on. But anyhow, any info would be great, just someone please give me an idea here!
Well, came to work this morning and tried to connect to the 2nd router with my laptop and lord behold, it messed up. So maybe its not my phone after all.
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Re:No wifi Connect
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
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I have the AT&T G2 version , it will connect to any wireless router but the connection will last 5 seconds then no internet, this is totally unacceptable I upgraded from the G-Pro and may go back as that never had this issue, I did read LG had a similar problem with the Nexus 4 and Optimus G
Mine works fine. I have a VZW G2 and an ATT G2 connected on the same router. It connects to both G and N networks.
No issues with my Verizon G2.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
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Click to collapse
Did you try rebooting your router? I see this at home with the families iOS devices a lot, especially after heavy data traffic. I'll turn off the router for a couple hours or overnight and the next day all is well. Router is open, no encryption.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
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Click to collapse
I have the exact same problem. It will sometimes transfer some data using browsers, but nothing on facebook, pandora, or the play store it will say connection lost or not data connection.
My wife has the same phone and it works no problem and also the laptop. Must be a dud wifi radio or something like that. Mine is going back to the store tomorrow.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
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Click to collapse
Are you trying to use adblock by any chance? I was and it was causing the same issue you have. I uninstalled it and changed my proxy settings back to none and wifi is working great now.
Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
I'm on Verizon. I have trouble with initial connection to wi-fi. It says obtaining IP address for a very long time. Even if I have a very strong signal. It takes about five minutes. It eventually connects and works fine. Then next time I try to connect to that router it works fine. It's only the first time I try to connect to a new router.
I just got this phone over the weekend and I was also having trouble connecting to my home wifi.
It would stay connected for 30 seconds or a couple of minutes then disconnect however the entire time the status under the Wi-Fi settings page says Connected even though I couldn't access the internet or the admin page of the router. Frustrating. If I turned off the mobile data, the wifi, the phone, the router, or some other unknown combination of events it would then reconnect again for another 30 seconds to a couple of minutes.
I called Verizon, they told me to take the phone back since I was within my 14 days. I did this and was optimistic. Then the new phone immediately experienced the same issue.
I did some more research, changed my router from 20 mhz channel width to auto 20/40 mhz. Not sure why it was set to just 20. I thought that would fix it. Nope.
I tried to set my phone to use a static IP, that didn't work either.
Then last night I tried the WPS Push Button option instead of using a password. This method worked and my phone stayed connected. I haven't had a chance to repeat my steps to verify it works again but wondering how other people are connecting, password, wps push button, wps pin? WPS is not my preferred option due to the security risks but just trying to track down what works and what doesn't.
I am able to connect at work just fine using a password.
I'm having a similar problem - my work network has no problem connecting while my home network almost never works with this phone (~25% of the time, other devices have no problem). Occasionally, resetting the phone or just turning on-and-off WiFi fixes the problem, but more often I just give up and use 4G. Anyway, if anyone finds a solution, please post! This is such a standard feature that should really work out of the box.
In case it helps, my home network uses "WPA/WPA2 PSK" security and my work connects to "802.1x EAP" security - also I'm not adverse to changing the security options if it fixes the problem.
Thanks! Nick
After reading more on this, I've decided this issue is router related not phone related.
I discovered my router reached end of life in April of this year is no longer receiving firmware updates. Newer versions of my router have received multiple updates since then.
I will be buying a new router. I report back on if it works.
I really don't think it is "router related" as all my other devices work as expected with my router. A new router may fix the problem, but I'm pretty sure the phone's WiFi is buggy and not the router..
Sent from my VS980 4G using XDA Premium 4 mobile app
In my situation it really appears to be how my router is handling the connection when I connect with a password since I can connect with limited security.
Does your router have a firmware update available for it? If so, have you applied it?
Received my new to me router yesterday with updated firmware as of 10/7/13.
My phone was connected for a few hours last night and I have not had any problems today. I'll report back if I start experiencing any issues but getting rid of my old, end of life router and replacing it with a newer router worked for me.
I did not buy a brand new router either. I went with a cradlepoint mbr95 which has been on the market for awhile and has already had a few firmware updates.
Check you wireless security settings
Had a similar issue to this and it seemingly was resolved when I moved the wireless router security over from WPA/WPA2 personal to WPA2 personal only. The phone found the WAP and connected right away. I tried to reproduce the behavior but alas I have not been able to do so. Perhaps this will help others.
hi guys
i found the problem
it happens just when you disable auto update in "settings>general>about phone>update center>software update>check automatically"
Me and my girlfriend have now been thru 4 brand new lg g2s in the past three weeks and can't get the wifi to work.it will find and connect to any network and work for about 2 min and then stop loading pages.this is not only on one network it is all wifi networks.We thought it might be faulty phones but we both traded in for new ones.We can't figure out the problem and have talked to everyone possible and searched the web for answers and have found no answers.please help us
Schurek16 said:
Me and my girlfriend have now been thru 4 brand new lg g2s in the past three weeks and can't get the wifi to work.it will find and connect to any network and work for about 2 min and then stop loading pages.this is not only on one network it is all wifi networks.We thought it might be faulty phones but we both traded in for new ones.We can't figure out the problem and have talked to everyone possible and searched the web for answers and have found no answers.please help us
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It's your router, not your phone(s). Can't believe you haven't considered the common factor.
There's nothing wrong with the WiFi on these phones. Hence you can't find answers to problems that don't exist...
Schurek16 said:
Me and my girlfriend have now been thru 4 brand new lg g2s in the past three weeks and can't get the wifi to work.it will find and connect to any network and work for about 2 min and then stop loading pages.this is not only on one network it is all wifi networks.We thought it might be faulty phones but we both traded in for new ones.We can't figure out the problem and have talked to everyone possible and searched the web for answers and have found no answers.please help us
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I have no problem with wifi whenever I change new mobile phone . In your case you can try resetting your router.
I have reset the router and like I said in my earlier post, the problem was not just in my house with my wifi, its every wifi we have tried in different places all over
There isn't nearly enough data here to make any sort of assessment.
-Have you tested your connection settings from the phone? Try something like Speed Test to see if it can establish a connection.
-Does Wi-Fi stay connected or does it drop in and out? Does the Wi-Fi icon change to being grayed out? Does it turn itself off under your settings?
-Have you tried changing the connection type on the router? WPA2 to WEP, etc...
-Have you verified that the network is broadcasting an Internet connection from another device?
-Can you see the phone on your network from a computer?
-Have you tried pinging an IP address from your phone?
More than likely it's a DNS or DHCP issue. But I don't want to recommend any troubleshooting methods until the problem has been isolated.
Sent from CAMACHO, my Verizon G2 (VS980) running PAC ROM 4.3.
Every device in the house works fine on the network. I play xbox live all the time with no problems.No lagging whatsoever.the phones will connect to the network and look like it's always connected to the network but will not load any pages or any thing.one off the network, it works fine.thus is the only device that has ever not worked in my network
Schurek16 said:
Every device in the house works fine on the network. I play xbox live all the time with no problems.No lagging whatsoever.the phones will connect to the network and look like it's always connected to the network but will not load any pages or any thing.one off the network, it works fine.thus is the only device that has ever not worked in my network
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I have the same issue. I have had the phone for a month with no issues. The last couple of days, I can't stay connected to any wifi either. It has happened on multiple routers in multiple locations.
I have updated my router firmware (although it happens on all wifi routers). I get a connection, then it disconnects, finds the wifi again, and reconnects...over and over again.
Something is up.
Did a factory reset...wiped everything to start over again...didn't help.
My mxpe doesn't like my Wi-Fi network at home... I connect just fine for maybe 30 minutes then it has no internet connection and shows exclamation points over both mobile and Wi-Fi data icons... My nexus 7, wife's lg g3, and LG tablet have no problems only my phone... Anyone know what's going on? Router is a Motorola cable modem/Wi-Fi combination unit on Comcast I own it I don't rent it.
I guess I'm the only one who has this problem with my mxpe... I found this problem with a few other phones ... I'm not sure if it was the security or the Ip address...
I disabled security on my router and set a static Ip address and it's been good for a day... I'll post a method later for anyone else who has the issue
http://appslova.com/how-to-fix-obtaining-ip-address-error-in-android/
I followed this article... It didn't seem to stick until I did a reboot... I also read another page that said it may have been the wpa2 security so I also disabled that on my router since I'm not worried about people using my Wi-Fi network