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i got my new omnia 7 today and i can't connect to my home wifi router. i tried to disable security, tried wep.....but it allways says "couldn't reach wifi network" or "password incorect". i tried to reset my router and my omnia 7, but nothing helped.
thanks in advance!
today, i connected just fine on one open ap, and one wep protected ap, but i still can't connect to my home wi fi ap. really confusing. my laptop and old htc prophet connects just fine, but my new omnia 7 won't. any advice?
thanks!
ok, so since no one tried to help me here, i tried every single thing on my router and it seems that the phone can't handle b+g standards, so i switched to g allone and now i'm able to connect. i hope this will help someone else too.
Nice tip
Hey man,i guess no one had the problem or didnt know what to do,anyway i had a differrent problem,when i was close to my router (no more than 8 meters) my phone connected normaly to the wifi,but once i was in my room which is further away from the router the phone wouldnt connect although it showed the wifi router signal had two bars,i tried your method in switching to g only and it worked ,now i connect to my wifi with no problem,thx for the tip ,hope they fix the issue in mango,cheers.
phobius87 said:
ok, so since no one tried to help me here, i tried every single thing on my router and it seems that the phone can't handle b+g standards, so i switched to g allone and now i'm able to connect. i hope this will help someone else too.
Click to expand...
Click to collapse
I have the same problem with my wifi router.
My phone is HTC 7 Throphy.
I have to reset my router every time my phone needs to connect to it.
My router is configured for DHCP.
I noticed that if there is a wireless device connected to my wifi network,
my phone gives that error and cannot connect.
If I try to connect to a wifi network which is secured with a password,
I always get 'Incorrect password' message.
I try reseting my phone with no effect.
I'm still looking for a solution.
Same prob here....
princegoro said:
Hey man,i guess no one had the problem or didnt know what to do,anyway i had a differrent problem,when i was close to my router (no more than 8 meters) my phone connected normaly to the wifi,but once i was in my room which is further away from the router the phone wouldnt connect although it showed the wifi router signal had two bars,i tried your method in switching to g only and it worked ,now i connect to my wifi with no problem,thx for the tip ,hope they fix the issue in mango,cheers.
Click to expand...
Click to collapse
no problem man.
it seems that there are many troubles with wifi on windows phone 7 and many users are complaining. i hope too that mango will fix most of those issues. mango will bring possibility to connect to hidden network.
for other users posting on this topic, i suggest that they try switching to g standard only, becose i too had this incorect password message allways poping up before the switching. it can be done in the router web configuration interface. u get in usualiy by typing 192.168.1.1 in your adress bar.
phobius87 said:
no problem man.
it seems that there are many troubles with wifi on windows phone 7 and many users are complaining. i hope too that mango will fix most of those issues. mango will bring possibility to connect to hidden network.
for other users posting on this topic, i suggest that they try switching to g standard only, becose i too had this incorect password message allways poping up before the switching. it can be done in the router web configuration interface. u get in usualiy by typing 192.168.1.1 in your adress bar.
Click to expand...
Click to collapse
My router is on g standart only but I still get that error.
well, if you know what you'r doing, you could try different configurations in your router. play with the settings and see if it will work, but again, only if you'r sure you won't screw up anything.
I found a fix.
In my router settings I changed the Chanel from 6 to 10.
I think the problem is that I have too many wireless devices in a small room.
you lucky bastards with wifi connectivity.. i have a pppoe account on my wifi and there is no way for me to connect to it whatsoever.
if you have access to your router settings, you can change briged to routed connection.
for some reason, i can't access router! i tried contacting my ISP, did not want to die waiting for an answer.
but i remember trying to do that before, and not knowing how.
Could you post a link with the instructions, zemljak?
you have a pm.
phobius87 said:
you have a pm.
Click to expand...
Click to collapse
i dont know if you are receiving my pm's, i dont see it them in sent.
I have this intermittent connection on a netgear wireless router too, its set to use dhcp, and only fix is a reboot of the router.
I think the phone is storing an ip (dhcp assigned) which when you reconnect to your wifi may have been re-assigned (ip lease) to a.n.other device in the meantime.
So, lets say on Monday I obtained 192.168.0.2
didnt access the wifi for a day or so
lease expires (router)
a.n.other device connects, e.g. iPad, obtained 192.168.0.2 via dhcp
then you try and use your wifi on your phone and it doesnt connect.....
so I think it might be storing the ip address, rather than checking for a new one each time it connects, or something similar.
Over a half year I had the same problem. But now I fixed it, by simply change the wlan-key, because in my old key I had letters like ä, ö, ü. That didn´t work. May be this works for you.
FIX!
tchimev said:
I found a fix.
In my router settings I changed the Chanel from 6 to 10.
I think the problem is that I have too many wireless devices in a small room.
Click to expand...
Click to collapse
I started having the same problem with the phone prompting me that i had the incorrect password. I changed the channel in my router and now my Surround is connecting without hessitation! Thanks!
Hi,
I have Nokia Lumia 800 with Windows Phone 7.5 and also have problems with my home wifi connection. Firstly I had an old pentagram router and couldn't to connect with it, I tried WPA, WPA 2, WEP, WPA 2 mixed or even no security, always had the same problem, shows "network don't respond".
The phone itself connects to other networks, but not my home network.
I thought that it was problem with my router (but every other device had no problems with conenction, ipad, galaxy s, laptops or even TV), so I took another router (techniklab) and I have the same problem.
On both routers in "active clients" I saw the phone when it was trying to connect, logs looks like:
Code:
Aug 20 22:13:31 wlan0: WPA2-AES PSK authentication in progress...
Aug 20 22:13:31 wlan0: A wireless client is associated - 50:2D:1D:E2:8A:87
Aug 20 22:13:31 wlan0: Open and authenticated
Aug 20 22:13:53 wlan0: A wireless client is disassociated - 50:2D:1D:E2:8A:87
Windows on my phone is up to date, router firmware also.
I can add that from couple of days I have Windows 8 (on PC) and it also cannot connect to my router, could it be some problems in new microsoft windows??
Any suggestions?
I've seen some chatter about this buried in other threads, but I wasn't able to locate a dedicated thread...so if there is one, sorry about a duplicate post.
So I have a Nexus 7 and a Galaxy Nexus phone and both have this issue. The issue has occurred in multiple environments with multiple routers/networks.
Basically, the wireless on the N7 and both the wireless & cell on the Galaxy Nexus go gray but show as connected with a strong signal. However, there is no IP traffic being routed. The devices have an IP address, and show correct DNS and default route locations and the wireless symbols even show data moving (the little bidirectional arrow deal) but nothing actually happens on the device.
Some have said this means you are not connected to Google's services like Gmail and what-not, but that isn't the case either as you can't ping from the device nor can you go to any websites in the browser, get new mail, get web data for other web enabled apps, or in the case of the phone, get text messages or phone calls.
The only *fix* I've found is to turn off wireless, wait a minute, and turn it back on. This can be really annoying when you have to do it 5-10 times a day on the tablet and it really sucks when you find you miss calls, texts and emails on the phone.
I notice this has never occurred with any of my other Android based devices or iOS devices. This would lead one to believe it has something to do with Jelly Bean and perhaps some background task crashing or something.
Does anyone else experience this? If it were just my phone or just the N7 I would think I had a defective device, but since they both display similar behaviors at different times with different routers on completely different networks, it seems more software related since the only thing in common is that they are both Android 4.1.x devices (it happened on 4.1.1 and now 4.1.2).
I would love to know if there is a real fix for this somewhere!
I fixed mine by getting a new Netgear router...
Sent from my Nexus 7 using xda app-developers app
rmm200 said:
I fixed mine by getting a new Netgear router...
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Again, it happens with multiple routers from the lowly Linksys to Netgear to D-Link to Checkpoint and several more. This is NOT a router issue.
I was having to power off my Linksys router several times a day to allow dropped devices to reconnect again. What happens when you power cycle your router?
Sent from my Nexus 7 using xda app-developers app
What router settings and security method are you using? WEP, WPA? try changing the channels on your router or something
From what I experienced, it is connected to the router but somehow the router has lost net connection. Rebooting DSL modem fixes it for me. I have DSL connection here in Philippines, the telco provided a zyxel dsl modem. From the DSL modem I have Tomato flashed router. Rebooting the DLS modem fixes without rebooting router or the n7. In N7 from gray it turns blue and i can see the up / down arrows, net access is working.
I get the impression that my request/question was too long as it seems people are not really reading. Either that or they are not getting it because they either never experienced the problem, or because they don't take their N7 around like I do so they think it's connected to their home router.
This problem happens at about 8 different sites. Every site has a different router and a different internet connection from DSL to cable to T1.
This problem happens with both my N7 & my Galaxy Nexus and not at the same time at the same site.
I do appreciate people trying to help, but this clearly isn't a router issue but rather it is an Android issue. Focusing on the router really isn't helpful because there is nothing in common. Even the encryption varies from open networks like at a coffee shop, to WEP (yeah...seriously) to WPA to WPA2.
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Re:No wifi Connect
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the AT&T G2 version , it will connect to any wireless router but the connection will last 5 seconds then no internet, this is totally unacceptable I upgraded from the G-Pro and may go back as that never had this issue, I did read LG had a similar problem with the Nexus 4 and Optimus G
Mine works fine. I have a VZW G2 and an ATT G2 connected on the same router. It connects to both G and N networks.
No issues with my Verizon G2.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Did you try rebooting your router? I see this at home with the families iOS devices a lot, especially after heavy data traffic. I'll turn off the router for a couple hours or overnight and the next day all is well. Router is open, no encryption.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the exact same problem. It will sometimes transfer some data using browsers, but nothing on facebook, pandora, or the play store it will say connection lost or not data connection.
My wife has the same phone and it works no problem and also the laptop. Must be a dud wifi radio or something like that. Mine is going back to the store tomorrow.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Are you trying to use adblock by any chance? I was and it was causing the same issue you have. I uninstalled it and changed my proxy settings back to none and wifi is working great now.
Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
I'm on Verizon. I have trouble with initial connection to wi-fi. It says obtaining IP address for a very long time. Even if I have a very strong signal. It takes about five minutes. It eventually connects and works fine. Then next time I try to connect to that router it works fine. It's only the first time I try to connect to a new router.
I just got this phone over the weekend and I was also having trouble connecting to my home wifi.
It would stay connected for 30 seconds or a couple of minutes then disconnect however the entire time the status under the Wi-Fi settings page says Connected even though I couldn't access the internet or the admin page of the router. Frustrating. If I turned off the mobile data, the wifi, the phone, the router, or some other unknown combination of events it would then reconnect again for another 30 seconds to a couple of minutes.
I called Verizon, they told me to take the phone back since I was within my 14 days. I did this and was optimistic. Then the new phone immediately experienced the same issue.
I did some more research, changed my router from 20 mhz channel width to auto 20/40 mhz. Not sure why it was set to just 20. I thought that would fix it. Nope.
I tried to set my phone to use a static IP, that didn't work either.
Then last night I tried the WPS Push Button option instead of using a password. This method worked and my phone stayed connected. I haven't had a chance to repeat my steps to verify it works again but wondering how other people are connecting, password, wps push button, wps pin? WPS is not my preferred option due to the security risks but just trying to track down what works and what doesn't.
I am able to connect at work just fine using a password.
I'm having a similar problem - my work network has no problem connecting while my home network almost never works with this phone (~25% of the time, other devices have no problem). Occasionally, resetting the phone or just turning on-and-off WiFi fixes the problem, but more often I just give up and use 4G. Anyway, if anyone finds a solution, please post! This is such a standard feature that should really work out of the box.
In case it helps, my home network uses "WPA/WPA2 PSK" security and my work connects to "802.1x EAP" security - also I'm not adverse to changing the security options if it fixes the problem.
Thanks! Nick
After reading more on this, I've decided this issue is router related not phone related.
I discovered my router reached end of life in April of this year is no longer receiving firmware updates. Newer versions of my router have received multiple updates since then.
I will be buying a new router. I report back on if it works.
I really don't think it is "router related" as all my other devices work as expected with my router. A new router may fix the problem, but I'm pretty sure the phone's WiFi is buggy and not the router..
Sent from my VS980 4G using XDA Premium 4 mobile app
In my situation it really appears to be how my router is handling the connection when I connect with a password since I can connect with limited security.
Does your router have a firmware update available for it? If so, have you applied it?
Received my new to me router yesterday with updated firmware as of 10/7/13.
My phone was connected for a few hours last night and I have not had any problems today. I'll report back if I start experiencing any issues but getting rid of my old, end of life router and replacing it with a newer router worked for me.
I did not buy a brand new router either. I went with a cradlepoint mbr95 which has been on the market for awhile and has already had a few firmware updates.
Check you wireless security settings
Had a similar issue to this and it seemingly was resolved when I moved the wireless router security over from WPA/WPA2 personal to WPA2 personal only. The phone found the WAP and connected right away. I tried to reproduce the behavior but alas I have not been able to do so. Perhaps this will help others.
hi guys
i found the problem
it happens just when you disable auto update in "settings>general>about phone>update center>software update>check automatically"
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
I had this problem when i first got my s8 from vodafone but when i got this latest update it's been good no issues with internet anymore.
I have this problem as well with my S8 from Verizon. Worked flawlessly for a week and them today I get this error. Very frustrating. I know the SMG955U from Verizon is already unlocked but is there any way to put the International ROM on the phone seeing that the Verizon and the International are the same?
I've tried all the resets etc and the WiFi connects but I get the 'Internet connection may not be available' message.
Update 27/04/2017
Thanks for the reply. My S8 developed some interesting issues including the switching on of 'do not disturb' mode intermittently and along with the Wi-Fi issue the mobile data was failing in areas where a full 4G signal was present. Rebooting, resetting etc did not resolve the issue and I returned the phone to CPW for advice. The staff at the Glasgow store wasted no time and exchanged it on the spot after some negotiation with their technical service centre. Full marks to CPW for the prompt service and I can report that all of the previous issues have now been resolved with the replacement handset. I thought it worthwhile to post this information so that others who experience similar issues may be able to get a similar resolution.
Poor WIFI performance
I also have issues with the wifi of the phone, /i will get the terminal replace some time today or next week.
1. WIFI keeps disconnecting, actually it's flapping connct&disconnect for 5-10 min until it finally connects, on this matter I have seen on the acces point that it tried to allocate an ip from an unknown without asking DHCP server for an IP renew it actually tries to alocate itself the last known ip, and clearly disconnects because of lack of internet access, this happens normally as power saving mode is on, disabeling power saving and assigning a static ip on the phone seems to resolve the issue.
2. poor wifi signal... no fix for this thus far
- i have 580Mbps speed connection on my S5 and only 120-240Mbps on my S8, steaming not working and connection in general very bad, time ots and stuf, although I position myself at 10cm away from the wifi router antenas i only get 540Mbps signal, although I have an AC1750 router , s5 gets 840 in the same spot... I think the modem(that is part of the Exynos chipset) does not work wekll with Atheros based AP´s , I have an Archer C7 with 2.4ghz QCA9558 chipset capable of 450 Mbps theoretical speed, but only uses 2 antenas as s8 only has 2 from my knowledge and reaches a max of 140Mbps(should of connected at 300Mbps at 10cm in theory ) with the s8 and QCA9880-BR4A on the 5ghz side of things with a theoretical speed of 1300Mbps should work at 866 with the S8 because of the 2 antenas of the S8.
phone changed 90% of problems fixed
Hello, just got my phone replaced, tha new unit has way better wifi signal considering I hace atheros router and the phone has broadcom 43xx chipset... worth considerign changing to a broadcom router...
Hi,
I have found a solution to this problem.
1. GO to wifi settings
2. Forget the wifi network
3. CONNECT AGAIN BUT BEFORE CONNECTING GO TO ADVANCED OPTIONS AND CHOOSE STATIC INSTEAD OF AUtOMATIC. Enter in the ip address etc and connect.( It requires to be entered manually) Problem will be solved.
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
Hi,
I have found a solution to this problem.
1. GO to wifi settings
2. Forget the wifi network
3. CONNECT AGAIN BUT BEFORE CONNECTING GO TO ADVANCED OPTIONS AND CHOOSE STATIC INSTEAD OF AUtOMATIC. Enter in the ip address etc and connect. Problem will be solved.
@Saurav913 doesn't work your tip,but my wifi drop too much especially in stanby (set it on always option) and till I wake up my phone i don't have wifi again with router Vodafone revolution..
Change the DNS...
Hi there..
I had just the same problem with s8 plus and s7 edge(after updating to android 7.0), it kept saying "internet may not be available", I changed the DNS to 8.8.8.8 and tue problem solved. Go to SETTINGS》WIFI》SSID》MANGE NETWORK》change the IP SETTINGS to STATIC》then change the DNS1 to 8.8.8.8 hit save and you are good to go.
Sorry if there are any mistakes. I am new to XDA and not good in english.
---------- Post added at 01:24 AM ---------- Previous post was at 01:20 AM ----------
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
Hi there..
I had just the same problem with s8 plus and s7 edge(after updating to android 7.0), it kept saying "internet may not be available", I changed the DNS to 8.8.8.8 and tue problem solved. Go to SETTINGS》WIFI》SSID》MANGE NETWORK》change the IP SETTINGS to STATIC》then change the DNS1 to 8.8.8.8 hit save and you are good to go.
Sorry if there are any mistakes. I am new to XDA and not good in english.
I have same problem and it is very annoying. I got 2 S8 plus and both have the problem.
There are 3 WIFI Router that covers my house. I have problems saying internet might not be available every time I connect. This is very annoying. Other Phones in the house like Iphone do not have the problem.
What I noticed is that the IP range of my router is:
192.168.1.1
But my S8 says he is connected but the IP is
192.168.0.100
Anyone have same problem?
Thanks!
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
I found a quick work around on how to fix this temporarily until Samsung issues a patch.
just turn off 5ghz SSID broadcasting and you should be ok for now.
here is a quick how to video i made on just in case.
https://youtu.be/Nu5FjDPLn-M
I'm having a very similar problem with my home WiFi and my Verizon S8+ I bought from Samsung's website. I've tried switching from DHCP to static and entering all my info. No luck. I've also switched my dns1 to 8.8.8.8 and dns2 to 8.8.4.4, and my WiFi router is set to 2.4ghz only. No success in resolving the issue. Currently my phone will show the "internet may not be available" with the added exclaimation point for a few minutes when first connected, then the exclaimation goes away and I'll have regular full speed internet for around 25-45 seconds before it goes back to a non-internet state. Any suggestions?
Try changing in your router the security setting. If your using WPA2 AES/TKIP, change to just WPA2 TKIP and see if this works for you...
I was having the same exact issue for months. I changed to TKIP only and have been rock solid ever since. No more ! at all... I'm gonna switch to just AES today and see how that works.
Changed to WPA2-AES and within the hour had ! back and no internet. Went back to TKIP and rock solid again. Looks like a possible bug with AES to me. Sticking with wpa2-tkip setting for now.
I'm having this same exact issue.
Anyone who knows what to look for to fix this, what info or files do you need from me? I'm at the end of my tether with this ****
I am having the exact same issue on my galaxy tab s2, even on the replacement. Due to the being such an intermittent problem, it wouldn't do it when Samsung support checked it out...
This happens on both 2.4 ghz and 5 ghz frequency for me. I've tried downloading a wifi fixer, I've reset network settings, and turned off nearby device scanning. I've also tried doing what a forum suggested by changing the ip settings from dhcp to static but it wouldn't connect to wifi at all. Not sure what else to try...
I read that it may be due to nougat 7.0 software. I was suggested by Samsung to first put the tablet on safe mode (this disables third party apps, and would reveil if an app was causing the problem) but the problem still persists. Also did a hard reset on the first tablet I had but it still done the same problem...
I always thought that this was a is problem in 7.0, and was addressed in 7.1. Hopefully, when the next major update comes out, this issue will be resolved.
Oh come on Samsung!
It's been 4 months since the first post and still no solution.
And it's a basic wifi connection!
Internet may not be available! = Samsung may not be available
Heya all. First post I guess
Edit: Gah it was the second. I have to controll myself better and not spam.
So I had the same problem and tried more or less all.
My "solution" was to disable the firewall on the router which means some settings/security there was triggered. My guess is that it's the "Smart Network connection" that trigger it if the phone have both poor Wi-Fi and 4G. It then jumps back and forward = firewall detect strange behaviour and block. That's why there are so many strange "fix" related to the router - hidden network - no security - disable 5Ghz and so on.
Can someone please test asap as I have a plan But if it's not this to test
JayJayaa said:
Oh come on Samsung!
It's been 4 months since the first post and still no solution.
And it's a basic wifi connection!
Internet may not be available! = Samsung may not be available
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I previously had an Asus ac1900 with no issues on my S8 but upgraded to a TP-Link Deco mesh. I've been having tons of issues whenever all 3 mesh units are plugged in only on my S8. All other devices operate fine. On my S8, literally every few minutes, I get the exclamation mark and lose internet but have full WiFi signal. Sometimes it repairs itself and other times I have to cycle WiFi. An Honor 8 right next to my S8 at the same time has no issues. If I unplug 2 of the mesh units, obviously I lose coverage but the S8 is completely stable. I've tried all the WiFi settings on the phone. Anyone else or any ideas?
km8j said:
I previously had an Asus ac1900 with no issues on my S8 but upgraded to a TP-Link Deco mesh. I've been having tons of issues whenever all 3 mesh units are plugged in only on my S8. All other devices operate fine. On my S8, literally every few minutes, I get the exclamation mark and lose internet but have full WiFi signal. Sometimes it repairs itself and other times I have to cycle WiFi. An Honor 8 right next to my S8 at the same time has no issues. If I unplug 2 of the mesh units, obviously I lose coverage but the S8 is completely stable. I've tried all the WiFi settings on the phone. Anyone else or any ideas?
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1) Have you tried to connect to 2.4 GHz and 5 GHz networks?
2) Forget the connection and re-connect again.
It might be that phone doesn't hop from one router to the other or has a hard time deciding which access point it wants to connect. I have a regular Netgear router, but a good one, so no issues.
Check if your router has a firmware update - helps sometimes.
Charkatak said:
1) Have you tried to connect to 2.4 GHz and 5 GHz networks?
2) Forget the connection and re-connect again.
It might be that phone doesn't hop from one router to the other or has a hard time deciding which access point it wants to connect. I have a regular Netgear router, but a good one, so no issues.
Check if your router has a firmware update - helps sometimes.
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Click to collapse
No firmware update and no control over bands with any of the new mesh routers
Bump
I have the same problem too on my S8+. Hopefully this will get addressed.
I have the Deco mesh router and have the same issues. None of my other devices have problems, just the S8. So frustrating!
km8j said:
I previously had an Asus ac1900 with no issues on my S8 but upgraded to a TP-Link Deco mesh. I've been having tons of issues whenever all 3 mesh units are plugged in only on my S8. All other devices operate fine. On my S8, literally every few minutes, I get the exclamation mark and lose internet but have full WiFi signal. Sometimes it repairs itself and other times I have to cycle WiFi. An Honor 8 right next to my S8 at the same time has no issues. If I unplug 2 of the mesh units, obviously I lose coverage but the S8 is completely stable. I've tried all the WiFi settings on the phone. Anyone else or any ideas?
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Click to collapse
Try this if you haven't done so already... I was having the exact same issue. I changed the wpa/wpa2 setting from AES/tkip to just wpa/wpa2 tkip only and haven't gotten any more disconnects on mine. I was Rock solid last night and usually lose internet connection multiple times a night. I had found that in another forum so I thought I'd mention it here.
I may go back and try AES by itself tonight to see how it acts. AES is the more secure method.
*Hooligan* said:
Try this if you haven't done so already... I was having the exact same issue. I changed the wpa/wpa2 setting from AES/tkip to just wpa/wpa2 tkip only and haven't gotten any more disconnects on mine. I was Rock solid last night and usually lose internet connection multiple times a night. I had found that in another forum so I thought I'd mention it here.
I may go back and try AES by itself tonight to see how it acts. AES is the more secure method.
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Click to collapse
You cant do this on the new mesh routers
I'm having the same problem with my Asus RT-AC66U router; I'll try changing the WPA setting tonight. My Pixel never had any issues with that router though.
I've got an unlocked US model S8.
Anybody have issues with Google WiFi? I was considering picking up a 3-pack...
km8j said:
You cant do this on the new mesh routers
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Click to collapse
Didn't know that. I'm using the Comcast cable modem/router and also Linksys E3200.
Last week, I upgrade my home router from Netgear AC1750 to TP-Link Deco M5 and experience the same thing. Both S8 phones lost the internet and with a notification of "Internet may not be available". That is when WiFi still connected. I even change the phone Wifi IPv4 to static IP instead of DHCP and DNS server point to 8.8.8.8 and 8.8.4.4, still the phone lost the internet connection once in awhile at home with the new TP-Link Mesh type router. It appears that the Wifi issue is worst or only with the Mesh type wifi system. None of the other devices at home have this issue including the old S6 phones.
I have the Orbi 3200AC and I was having the same problem with an S8 I picked up from Craigslist. Did a bunch of tests on it and Verizon ended up sending me a replacement for it and this one has been good. No idea what set it off.
Solved!
I have an AC1900 and having the same issues on the my Galaxy S8+, disconnecting frequently. Switched to Tkip security but the speed is limited to the 56Mbps. so I get the logs and see that somehow the router is detecting my phone traffic as DoS attacks. I disabled Port Scan and DoS Protection option on the the WAN setup!!! and it worked!!