Help with connection issues and 4g - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Hey guys I've been having horrible 4g and connection issue for a while on all roms even stock. YouTube is horrible and most things won't load or they take forever. My wife's s4 and daughters note 2 are fine and when they have strong 4g I get 3g. Any ideas.
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No ideas?
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Yes I have warranty and no I don't use wifi because I have unlimited.
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wifi connectivity issues with note 3 (vzw)
thunderbread said:
Hey guys I've been having horrible 4g and connection issue for a while on all roms even stock. YouTube is horrible and most things won't load or they take forever. My wife's s4 and daughters note 2 are fine and when they have strong 4g I get 3g. Any ideas.
Sent from my SM-N900V using Tapatalk
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Click to collapse
I have an SM-N900V as well. I was having fits with 4G and wifi. My phone is rooted via vroot. I thought that might be the issue. I did a factory reset and did not restore my apps. I found the phone is still rooted but my connections issues were gone. I started recovering my apps via new installations. I haven't recovered them all btw. I had a ****load I didn't need. I do need an ad blocker and the only one that really worked was ad vanish pro. AVP caused the wifi and 4G problems. I can load it but as soon as I start it and load an affected app, down goes the wifi. I hope this helps and leads to further experiments. We need an ad killer that doesn't screw up the connections. AVP worked fine on my S3 until 4.3 was pushed out.

Related

Anyone else experiencing slow download speeds?

So me and both of my friend had trouble loading a YouTube video, it was so slow and kept pausing. We both have the Nexus 4 and were on wifi by the way. So we tried using another friends S III and it loaded the video fine. When I ran a side by side speed test he got a 19 mbs download and I could only pull 2. Is this happening to anyone else?
Edit: we were on the same wifi
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Did you try turning off Wi-Fi optimization in settings?
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outz said:
Did you try turning off Wi-Fi optimization in settings?
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No I kept it on but earlier in the day I was getting perfectly good speeds. Like sometimes my speed is fine and then sometimes it's slow.
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Ngo93 said:
So me and both of my friend had trouble loading a YouTube video, it was so slow and kept pausing. We both have the Nexus 4 and were on wifi by the way. So we tried using another friends S III and it loaded the video fine. When I ran a side by side speed test he got a 19 mbs download and I could only pull 2. Is this happening to anyone else?
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Me too I just switched from vzw iPhone 5 and I have T-Mobile now.... I cant even download my apps from the market and I have to get hot spot from my girls i5
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It obviously shouldn't be that way. Since this is wifi, try a mix of different networks. Lord knows, this wouldn't be the first phone with wifi issues with certain network security types right out of the gate (or wifi problems in general).
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Ajfink said:
It obviously shouldn't be that way. Since this is wifi, try a mix of different networks. Lord knows, this wouldn't be the first phone with wifi issues with certain network security types right out of the gate (or wifi problems in general).
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Yeah I switched to another network and it went fast again. Was just wondering if anyone knew the cause of the sudden slowdowns though.
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On T Mo, I have had it flip from H+ to 3G but all in all in my speed test without changing anything APN wise I consistently get around 16mbps down. You tube and such flies (HQ) and even on wifi on Xfinitys basic package on a G band router I have no issues at all with wifi and YouTube in HD. Sorry, I'm no help but I haven't had an issue.
Oh my bad, I forgot to mentioned that we were on the same WiFi.
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Yeah I have that problem on my WiFi as wells slow speeds. Have to switch to hspa to download apps, rediculous
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I've also had this on WIFI, thought it was my router, may have to play with router settings a bit to see what's happening.
Its only really noticeable when I try to play a youtube video, although had it other times too.
Also switching to mobile data for youtube as its faster!
phil001 said:
I've also had this on WIFI, thought it was my router, may have to play with router settings a bit to see what's happening.
Its only really noticeable when I try to play a youtube video, although had it other times too.
Update!!! I figured it out its googles servers they are overloaded this is what makes me think that. Play store loads slow as well as YouTube! Not our phones!
Also switching to mobile data for youtube as its faster!
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I think something is wrong with our WiFi radios. Might need an update. Its happening to a lot of us.
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I'm seeing this issue as well and it's occurring on 2 completely different wireless networks: at home and in the office. I've tried tweaking wifi settings on both my Nexus 4 and on my router at home but nothing has fixed the slow wifi speeds. And none of my other Android devices are experiencing this issue (Nexus 7, Galaxy Nexus, Motorola Xoom).
I called Google Play support just now and they didn't have any info to offer on whether or not this is a known issue, they just asked if I'd tried restarting my phone and/or done a factory reset. After I verified that I'd already done both things and neither action resolved the issue they said I could exchange the phone, so that's what I decided to do.
If this problem is indeed being caused by faulty hardware in the phone, hopefully the replacement phone will be in a better state and work properly. <crosses fingers>
It's the router that needs to be updated, not the phones. Obviously if you're is broken though that is irrelevant.
Can't say why that is, but I read a thread awhile back detailing it, I will try and locate it.
http://forum.xda-developers.com/showpost.php?p=34260682&postcount=25
Seemonsters said:
It's the router that needs to be updated, not the phones. Obviously if you're is broken though that is irrelevant.
Can't say why that is, but I read a thread awhile back detailing it, I will try and locate it.
http://forum.xda-developers.com/showpost.php?p=34260682&postcount=25
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That makes no sense seeing as everything else works fine on my Wi-Fi
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i did the same thing. as it was mentioned, turned on and off "data" " data roaming" and "2g" after that Kaboom! went from 3-7mpbs to 12-15mpbs
remydlc said:
i did the same thing. as it was mentioned, turned on and off "data" " data roaming" and "2g" after that Kaboom! went from 3-7mpbs to 12-15mpbs
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So you just unchecked and checked?
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remydlc said:
i did the same thing. as it was mentioned, turned on and off "data" " data roaming" and "2g" after that Kaboom! went from 3-7mpbs to 12-15mpbs
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horr1blek1tten said:
So you just unchecked and checked?
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I think remydlc is referring to download speed over a cellular data connection, and not WiFi (which is what this thread's topic is really about). At least that's the way I read it...
Is this related... I have noticed compared to my old S2 and iPad my nexus has fewer bars and the signal can drop if held in the left hand. The connection speed can be much less too.
Not good.
could it possibly be trying multiple networks? I have a dual band 5 and 2.4 but they have different ssids - my initial set up was to the 5 ghz but when the google restore happened it populated my 2.4 ssid and pw. I found I had to "forget" all my configured access points and just set up my 5 ghz one and everything was smoking
glenroebuck said:
could it possibly be trying multiple networks? I have a dual band 5 and 2.4 but they have different ssids - my initial set up was to the 5 ghz but when the google restore happened it populated my 2.4 ssid and pw. I found I had to "forget" all my configured access points and just set up my 5 ghz one and everything was smoking
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I don't think this is causing the issue (at least for my phone). I've had the slow WiFi speeds on 2 completely different networks, with one being the campus network of the university I work at. Also, I've tried using my Nexus 4 on 2 different routers at home, one of which can do both 2.4/5.0 ghz and when I tried manually setting the phone to just use either the 2.4 ghz or the 5.0 ghz network it made no difference; the phone's WiFi speed was still very slow.
I'm feeling pretty convinced at this point that it's something faulty with the phone. I pretty much tore down and rebuilt my home network yesterday and tried all different types of settings to test the result on my Nexus 4 and nothing made the WiFi speed any better on the phone.

Anyone else having wifi connection issues with 4.2.1?

I only got my n7 a couple of weeks ago and almost immediately updated to 4.2. I didn't notice any issues. Immediately after the 4.2.1 update I keep getting random connection issues. I have to turn wifi off and on to resolve it.
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gk1984 said:
I only got my n7 a couple of weeks ago and almost immediately updated to 4.2. I didn't notice any issues. Immediately after the 4.2.1 update I keep getting random connection issues. I have to turn wifi off and on to resolve it.
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I had the issue.. 32gb version in the US with the sep build. I actually had it prior to to 4.2.1. I ended up going into advanced properties and changing wifi to always on. Drains battery, but fewer need to turn wifi off and back on.
Tony
Yes. I have WiFi disconnects and random reboots since the new update .
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WiFi Fixer
I use WiFi Fixer downloaded from Google Play. When the connection is dropped it automatically reconnects after a second or two.
Same on my 7 WiFi stops working at random times turn WiFi off and on fixes it, only started after 4.2.1 update
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Thanks for confirming everyone. I have wifi always on and still have the issue. Hopefully it gets fixed...
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Same issue after 4.2.1
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How do we make Google aware of these bugs?
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My WiFi is always on and tethered to my evo3d at least 8 hours a day. Not a single problem under 4.2.1.
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Just to clarify, i'm having this problem 100% stock. Not rooted what so ever. Roms/kernels could have this eliminated. But I wouldn't know.
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I rolled back too 4.1.1 then updated 4.1.2/4.2/4.2.1 now WiFi work's again no more disconnect....
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No wifi internet / e-mail / notifications after 4.2.1
I am having a similar issue. Stock Nexus 7, never rooted, installed the 4.2.1 update when it was pushed. Since then I can connect to wifi connections but there is no internet access. While the icon in the upper right has small flashing arrow like data is being sent back and forth, the icon remains gray and no internet-requiring services on the tablet work. I've tried everything that I (and Google Play and Asus support) could think of with no luck.
The only thing they could come up with at the end was to restore the tablet to factory settings. Unfortunately I have application data that I need to back up that I can't access by accessing the internal storage using my laptop (I'm stock, remember?).
So I'm between a rock and a hard place here. Anyone have any suggestions? It was very frustrating when the Asus representative suggested I use the built-in backup and restore feature:
Me: "That requires internet access to work right?
Asus representative: "Oh....right..."
My Wi-Fi on both my Nexus 7's is very slow. They stay connected fine but I'm getting about 150kbps download speeds. I factory reset one of them to no prevail. Anyone have any insight on this or heard of others with this issue? All my other devices work fine on the same Wi-Fi connection and I tried turning everything else off so just the Nexi where connected to see if the speeds are faster, but they aren't. I'm stock on both devices and both are the 16gb version, one older than the other.
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GiantJay said:
My Wi-Fi on both my Nexus 7's is very slow. They stay connected fine but I'm getting about 150kbps download speeds. I factory reset one of them to no prevail. Anyone have any insight on this or heard of others with this issue? All my other devices work fine on the same Wi-Fi connection and I tried turning everything else off so just the Nexi where connected to see if the speeds are faster, but they aren't. I'm stock on both devices and both are the 16gb version, one older than the other.
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Known issue. I logged a bug with Google and there's actually several open bugs reporting wifi issues. So far, none of the bugs are being picked up by google officially.
+1
Veeery Slow
quincyquinn said:
I rolled back too 4.1.1 then updated 4.1.2/4.2/4.2.1 now WiFi work's again no more disconnect....
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I've tried this same thing, and as soon as I installed 4.2, WiFi went to sh**. Completely stock.
So turning wifi off then on seems to be the generally excepted quick fix?
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r0zj0k3r said:
I've tried this same thing, and as soon as I installed 4.2, WiFi went to sh**. Completely stock.
So turning wifi off then on seems to be the generally excepted quick fix?
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Or use Static IPs. That solved it for me. I had to ask my company to provide a reservation for my MAC Address. It's like back in the 90s when Wifi started coming out using the BellLabs/Lucent chipset.

Slow Wi-Fi on MF3?

Here are my specs:
Phone
16gb galaxy s4
At&t
Not rooted
Touchwiz
Android 4.2
MF3 baseband
Router
Apple airport extreme
Auto channels
WPA password protected
I have seen some threads with the s4 running slow on dlink WiFi, but I have an airport extreme base station at home. My phone rings perfectly on 4g/LTE, but nothing seems to work on Wi-Fi. YouTube is slow as hell, play store takes forever to load. A few weeks ago, everything was working great over Wi-Fi too, so I wanted to ask if anyone else is currently having this issue?
My wife's iPod touch works fine on the same Wi-Fi, as well as a thinkpad and macbook air.
I've already tried disabling Wi-Fi power saving mode, but haven't touched any other settings. Any thoughts on what to do? I was thinking about taking it to best buy and switching out the phone, maybe a bad phone? (Not likely because it was working fine a few weeks ago)
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I've attached a picture of my speed test too
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Try adding your device to the DMZ. If that fails, get rid of the Apple junk. ;P
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I'm interested in any option that doesn't require me to buy another router. Like I said, wifi working fine for everything else. I appreciate your suggestion, but I'd love to hear other options or approaches.
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Aaaaaaand back to 1 mbps with "network errors"

Wi-Fi traffic

I've have an issue or maybe it's not but everytime I'm running on my work network or home network both the up and down arrows never shut off. They are constantly lit. The data usage doesn't seem extreme but it appears as if it's always working. Maybe a stupid question but it's annoying as none of my other phone do this. Rooted stock ROM . Anything to look at? Thanks Jesse
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Well heres an update . In have an s4 a note 4 and a note 3 all runing the same programs for the most part. Both the 3 and s4 are rooted stock romed . The note 4 is pure stock. The note 3 was the only phone of the 3 doing this but I couldn't really find just one program that was causing all the fuss. I froze the ones I thought might be causing it and unfroze each and checked until they were all unfroze and guess what. The traffic signals are back to normal. There was never any real data issues just annoying as hell. Anyway have fun guys. Jesse
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Running Hot / Very Sluggish

Out of the blue, my S4 has started running hot (very warm to the touch) on occasion. Also, moving around screens, typing, etc. is extremely slow. Battery drain significant as well. The only thing that has changed is that TWC installed a new router & the phone now jumps back & forth between wireless & mobile. Ideas?
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Are u on custom software? Custom kernel? Try running just on mobile I've heard s4 doesn't agree with some routers
Stock ROM. Heard something similar but it used to do the same thing every so often with my old router. Weird.
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randun said:
Stock ROM. Heard something similar but it used to do the same thing every so often with my old router. Weird.
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ya sounds very strange i havent ever had a problem with heat, i run goldeye with ael kernel and get 3-4 hours of screen time. also rarely use wifi as i have an unlimited data plan.
hopefuly its not a sign of hardware failure
I'm actually leaning towards hardware issues as the wireless problem is getting better. I'm due for a new phone anyway.
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