Strange hissing noise during call - Galaxy S 5 Q&A, Help & Troubleshooting

I have my S5 since yesterday and in every call I make I hear a pretty loud hissing sound like there's wind blowing in to the mic on the other side (even though they're not outside). I've tried calling to different phones but the noise is always there.
Is it just my phone or are there more?

Did you enable noise reduction?
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Yes it is enabled
sent using a Galaxy S5

Related

Buzzing/Ticking Noise During Calls

Does anyone else have issues while on calls with a faint buzzing or clicking noise in the earpieces? Mine does it from time to time and it seems as though there's no rhyme or reason for it.
I've noticed it a little in a quiet setting. My Note 2 does it too.
I think it happens when the phone is sending/receiving data packets.
Sent from my LG-D800 using Tapatalk 2
Mine has a faint high pitched noised. Fairly annoying.
Verizon model? Sounds like you are having the same issue that a lot of us on Verizon are: http://forums.androidcentral.com/lg-g2/314167-poor-call-quality-verizon-g2.html
yes its the vzw model. sounds like it's software related to me...

SGS5 earpiece speaker crackle/vibration when on phone

Hi guys,
I am now on my 6th Galaxy S5 due to various sensor/build quality issues. Finally I got a handset working fine, however it seems there may still be a problem.
I do not want to exchange it again if it is a product 'characteristic' if you like, and was wondering if you guys can help.
At full volume you can sometimes here a bit of distortion/crackling from the ear piece speaker (NOT the loud speaker at the back of the phone).
I don't have anything to compare it with and my Galaxy S4 doesn't do this (only ever so slightly, if anything).
If I reduce the volume it is greatly reduced but is still present.
Does anyone else have this. Can they test theres at full volume and test it out for me please?
TIA
I just tried it during a phone call and my phone does not have any distortion.
It could perhaps also be caused by a low signal producing white noise, just something for you to take into consideration.
Sent from my SM-G900F using XDA Free mobile app
declan8888 said:
I just tried it during a phone call and my phone does not have any distortion.
It could perhaps also be caused by a low signal producing white noise, just something for you to take into consideration.
Sent from my SM-G900F using XDA Free mobile app
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Thanks, it seems to be on all calls - even pre-recorded messages like when you dial 150 on EE.
Its kind of like the speaker is rattling at certain pitches of the voice on the other end. I've compared it with the S4 and the S4 is crisp with the same. However the volume is less on the S4 than the S5 too (when set at full volume on both phones).
Hi, this will seem dumb, but try to put your mouth on the ear speaker and blow in it and suck out.
This will move the speaker cone and chances are it will put it back in place.
Good luck. It worked for me.
Wholy Shi7 this worked!!!!!!!

[Q] Terrible hissing / white noise coming out from loudspeaker

Hi there!
My Galaxy Note 4 has quite perceptible hissing / white noise coming out from loudspeaker when something is playing, even if sound level is set to 0.
Has anyone else this problem? Should I ask for repair/replacement? or there is hope that Lollipop update will fix it?
youtube.com/watch?v=bkCsqFlEUuA
Thanks!
I can hear a similar sound on my note 4, but I wouldn't call it terrible.
the noise a Samsung 2A charger makes is far worse.
I have good ears, but I can't hear the sound unless I put the back of my phone to my ear.
thedicemaster said:
I can hear a similar sound on my note 4, but I wouldn't call it terrible.
the noise a Samsung 2A charger makes is far worse.
I have good ears, but I can't hear the sound unless I put the back of my phone to my ear.
Click to expand...
Click to collapse
My Note 4 and my friend's Note 4 does same but, doesn't bother me at all.
Tried now my old phones: S2, S3, S4 and they all do some similar noises.
Hi guys, thanks for replied! Note 4 belongs to my wife, she complained me about this. And in fact this hissing is recognizable from 20-30 cm in quiet room. For comparison my Note 3 has almost no sound at all even if you put your ear next to the loudspeaker. So it looks like common deffect for Note 4... this is bad because I spend so much time convincing my wife to switch from iPhone
d.jurin said:
Hi guys, thanks for replied! Note 4 belongs to my wife, she complained me about this. And in fact this hissing is recognizable from 20-30 cm in quiet room. For comparison my Note 3 has almost no sound at all even if you put your ear next to the loudspeaker. So it looks like common deffect for Note 4... this is bad because I spend so much time convincing my wife to switch from iPhone
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Click to collapse
Well it's not really a defect, you can hear it only when you listen to something and you put the sound to 0 or after you press on a something, but it's switching off shortly after the playback of the sound (when you click on an icon or key).
It's just the sound the speaker makes when is on, but when you turn up the volume even a little from 0 you will not hear it anymore.
Dean-xXx said:
Well it's not really a defect, you can hear it only when you listen to something and you put the sound to 0 or after you press on a something, but it's switching off shortly after the playback of the sound (when you click on an icon or key).
It's just the sound the speaker makes when is on, but when you turn up the volume even a little from 0 you will not hear it anymore.
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Click to collapse
Actually it is not a case with my wife's Note 4. When we set the sound level to 1, hissing changes the pattern, but is still there and almost the same loud this "imperfection" is defect for me, it is like famous hissing in the headphones, it impairs the perception of the sound content. There is no excuses to have it in the modern devices. It is minus to Galaxy Note 4. If I would review this phone I would definitely pay attention to it.
What do you think is is hardware or software issue?
d.jurin said:
Actually it is not a case with my wife's Note 4. When we set the sound level to 1, hissing changes the pattern, but is still there and almost the same loud this "imperfection" is defect for me, it is like famous hissing in the headphones, it impairs the perception of the sound content. There is no excuses to have it in the modern devices. It is minus to Galaxy Note 4. If I would review this phone I would definitely pay attention to it.
What do you think is is hardware or software issue?
Click to expand...
Click to collapse
I guess it's hardware, probably the speakers they used on the Note 4 just makes that noise I tried 2x Note 4 and the noise is identical.
Dean-xXx said:
I guess it's hardware, probably the speakers they used on the Note 4 just makes that noise I tried 2x Note 4 and the noise is identical.
Click to expand...
Click to collapse
Well, if this is hardware problem then it is not fixable. This is bad. Nevertheless thanks for reply! Actually I have one more question, do you have this kind of hissing / white noise when you record video? Because I have, every time I film something on Note 4 even in an absolutely quite room I always have strong background hissing / white noise! Do you have it?
I have a galaxy note 4 and listened to all my music on this phone via leads and BT. I can confirm there is now an issue with this sound which in my case has come about only recently when I upgraded to Lollipop. Until then the sound was fantastic - now it has a kind of whirring background noise which starts when any playback is started and stops a couple of seconds after stopping. This noise was definitely not apparent before. I still have my old galaxy S3 which I have compared this with - the old S3 does have a very low continual hiss but this is constant and also inaudible when playing music at any volume. The Note 4 used to be like this but is now appalling and I cannot listen to it!
OP - Can I confirm you are running Lollipop Android?
Dropped phone, solved problem!
Horrible hissing sound! Unbearable especially when ran through an amplified system like car audio. I have tried multiple headphones and sound systems, I even swapped the device at my carrier and sent it to Samsung TWICE! Samsung swapped components to no avail both times. Also broke and fixed my s-pen on a random side note lol.
All of that aside I fixed problem! DO NOT TRY THIS SOLUTION!!!
After simply just living with the hissing problem for a few months to the point where I just pulled an old HTC Ruby out of storage to use as my all around MP3 player I accidentally fixed the problem.
SOLUTION: I dropped my phone flat on its back from standing texting position onto a hard laminate floor that covers a concrete foundation and it works perfactly now lol! Case: UAG.
That having been said it looks like a confirmed hardware problem and does not sound like a permanent fix... :crying:
Hello, I recently bought the Note 4 snapdragon variant (910F) and the rear speaker had a terrible hissing and static pop after audio being played. I returned the phone because of it, it was unacceptable. I really liked the phone so I heard that the Exynos variant has a different sound DAC.
Can some Exynos variant owner check for me if the speaker is hissing too? Like lock your phone (it should make a lock sound) then immediately put the rear speaker right next to your ear and listen if you can hear some static noise and then "click".
Thank you!
ongbac said:
Hello, I recently bought the Note 4 snapdragon variant (910F) and the rear speaker had a terrible hissing and static pop after audio being played. I returned the phone because of it, it was unacceptable. I really liked the phone so I heard that the Exynos variant has a different sound DAC.
Can some Exynos variant owner check for me if the speaker is hissing too? Like lock your phone (it should make a lock sound) then immediately put the rear speaker right next to your ear and listen if you can hear some static noise and then "click".
Thank you!
Click to expand...
Click to collapse
No one with exynos version can check this for me? :/ Please!
ongbac said:
No one with exynos version can check this for me? :/ Please!
Click to expand...
Click to collapse
I have the exynos variant of the samsung A5 2016 and after updating to marshmallow or rooting it(somewhere between those two processes) I noticed my phone made this static noise when I turn off the screen.
While in a call and my screen is off I hear the noise again
Also when I plug my earphones and I pause the music the sound is still there.
But when I turn the screen on the sound stops...
Don't know the reason for this and I hope it can be fixed somehow.
PS. sorry for bad english

Call issues caused by noise cancellation?

I'm experiencing problems with phone calls on a 2 week old G6. A lot of times the person in the other end cannot hear me but I can hear him or her.
It seems to work better when I turn the noise reduction off In settings.
To early to tell if this is connected, though.
Any one else experiencing this? Is there something wonky with noise reduction function on the G6?
Skickat från min Nexus 6P via Tapatalk
Yes, the same thing happened to me with the H870. People were complaining about me sounding cut off and inaudible. I turned off noise suppression and all complaints have stopped.
Sent from my LG-H870 using Tapatalk

Earpiece speaker quality

Just picked up this phone. The first couple calls I would say we're pretty bad as the earpiece speaker was buzzing slightly as the other person was talking. I had it at a normal volume, not overly loud enough to blow the speaker or anything.
Just wanted to know if this was the norm or might I have a defect. Is the sound quality of the earpiece speaker just really bad?
Sent from my PH-1 using Tapatalk
Tikerz said:
Just picked up this phone. The first couple calls I would say we're pretty bad as the earpiece speaker was buzzing slightly as the other person was talking. I had it at a normal volume, not overly loud enough to blow the speaker or anything.
Just wanted to know if this was the norm or might I have a defect. Is the sound quality of the earpiece speaker just really bad?
Sent from my PH-1 using Tapatalk
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Click to collapse
Mine is very good, you probably have a defected device.
Sent from my PH-1 using XDA-Developers Legacy app
My earpiece doesn't sound too good either.
I was reading reviews of the phone and the sound quality from earpiece was described as "harsh" so maybe it's normal.
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