Related
Ok first off I am new to all of this. This Is my first android smartphone It's a T-Mobile MyTouch 3g. I just bought It off eBay and If I can't fix It then I am out some money PLEASE HELP!!
Have done some reading but can't seem to fix what's going on with this phone . I got It off eBay and the seller said It had problems with the touch screen every so often but other wise worked great In every other way but that Is so so far from the truth.
When you first turn It on It will boot up to the sim pin screen. I have gotten the touch screen to respond long enough to enter my pin once. It will freeze and reboot over and over. The track ball will work once In a while along with the home and back buttons.
I know It's running Superfly TCBY Froyo ROM and I think thats were all the problems are because It does work right every so often so I have been trying to unroot It and put It back to factory rom and settings and start fresh with the hopes that It will fix the problems but the problem now Is when I go into recovery to flash It or make any kinds of changes, It will freeze and reset. I can't even get the recovery menu to work long enough to do anything. Can someone please explain how I can get this phone back to original.
PLEASE HELP
We need your fastboot information. Turn the phone on holding back+power and post the info you see here.
Fast boot info
sapphire pvt 32a ship s-on g
hboot-1.33.0013 (sapp31000)
cpld-13
radio-2.22.23.02
oct 21 2009,22:33:27
fastboot
Search the forums for "unroot mytouch 1.2" and that'll get you straightened out.
Sent from my LG-P500 using Tapatalk
OK well I did a search and have been doing alot of reading and I managed to get It to load a Generic MyTouch Rom w/Root because when I try to unroot to SAPPIMG Sapphire T-Mobile US 2.10.531.4 release i keep getting main version older update failed so I read to go to a Generic MyTouch Rom w/Root and try again from here
"theunlockr.com/2010/04/26/how-to-load-a-custom-rom-on-the-htc-mytouch-3g"
Still same problem main version older update failed. I can't create a Goldcard to try the Goldcard method because I don't have access to the phone to enable USB debugging. I can't do much with the phone because of the freezing.
I can get Into fastboot and hboot but It still freezes. So I know It's not bricked but touch Is still not working. can load the phone up but pretty much becomes a good paper weigh after a few minutes on. The buttons will not responded, no touch, no access to to anything Inside the phone.
What can I do? Is this phone worthless? Can It be fixed? I feel like I just bought a expensive paper weigh.
As I said before I am hoping that If I can get It back to original settings and rom that It will stop freezing, stop rebooting and the touch, buttons, and system will work right.. What do you think Is causing all of these problems?? No touch, Freezing, rebooting?? How can I get It back to being unrooted and running the original software/rom PLEASE HELP.....
If you have access to recovery you can flash an engineering SPL and the just flash the stock sappimg again and it'll work. I can link ya in a minute.
Sent from my LG-P500 using Tapatalk
I just flashed Engineering SPL 1.33.2005 after doing some research. waiting for It to format cache after flash and reboot. hope this works?
Fast boot info now
sapphire unknown 32a eng s-off h
hboot-1.33.2005 (sapp31000)
cpld-13
radio-2.22.23.02
apr 20 2009,15:30:43
Tried to flash original sappimg got this
Parsing...[SD ZIP]
[1] BOOTLOADER - OK
[2] RADIO V2 - OK
[3] SPLASH1 - OK
[4] RECOVERY - OK
[5] BOOT - OK
[6] SYSTEM - Fail-PU
[7] USERDATA - Fail-PU
Partition update fail!
Update Fail!
now It has went back to
Fast boot info
sapphire pvt 32a ship s-on g
hboot-1.33.0013 (sapp31000)
cpld-13
radio-2.22.23.02
oct 21 2009,22:33:27
when i flash the recovery and boot it just goes to the green mytouch splash screen and does nothing.. if i try to boot into recovery manually with power and home it goes to the black screen with the exclamation triangle and a phone...
I can still get Into HBOOT and FASTBOOT but I can not get Into the recovery menu and the phone will not load pass the MyTouch 3g screen.
How can I flash a new recovery img via hboot?
[What I "know"]
My understanding is that I have a Shipment SPL aka "Perfect SPL" with Security on which means I cannot use fastboot.
I also get a "Main version is older. Update failed" when I try to down grade and unroot.
[My Goal]
I want to change my SPL to a engineering one, unroot and get back to stock.
Your going to need to make a goldcard, which means you will need a phone that runs Android. Any phone running Android will work. You can use the guide from here to make it. You'll only need the other phone for Part III steps 1-5 from that guide. Once you get the goldcard made, put this file on it, boot into hboot and flash like you did the other sappimg. That will get you the engineering SPL. Then from fastboot, run this command:
Code:
fastboot erase system
Then, put this SAPPIMG on your regular SD card (or you can replace the other sappimg on your goldcard) and flash it from hboot. Hopefully something in the system partition is corrupted and the wipe will fix it so that the sappimg can write the new system properly.
First off THANK YOU DonJuan692006 for all of your help.. I would love to make a gold card because I think that would solve all of my problems but I don't have access to another phone that runs Android that's why I have not tried that yet. I have no way to make a gold card. I have extra SD Cards but no other phone that runs Android to complete It and my phone will not allow me to do any of that at this point. What else can I do?? Is there any other way to make a gold card?
I will have access to another phone that runs Android In a few days but until then I am stuck.
I have now made a gold card, got the engineering spl Installed and then tried to Install the other file and It gets stuck on system unzipping while updating and then reboots. what can I do now???
Were you able to do the fastboot erase system before trying the second sappimg?
Sent from my LG-P500 using Tapatalk
No I was not able to do that. I have done alot of reading over the last few weeks and I still don't understand how to enter commands In fastboot. So thats why it didn't work?
That was kind of the point in flashing the engineering SPL. All you do is download the AndroidSDK kit. Extract it to somewhere you can find it. Inside of that folder will be a folder called Tools with the fastboot.exe. So you just open a command prompt from there and do the command in my other post.
So, if you were to extract AndroidSDK to the root of your C: drive (as I did), you would simply open a command prompt window by typing "cmd" in either the run box on Windows XP or the "Search" box in Windows Vista and 7, and then type
Code:
cd C:\AndroidSDK\Tools\
Alternatively, if your using Windows Vista or Windows 7, you can navigate in Windows Explorer to the Tools folder and launch a command prompt directly from that folder by holding Shift and right-clicking. There will be an extra option in the menu "Open command window here". Make sure that you don't right click on a file, right-click somewhere in the a blank are in the folder.
Sent from my LG-P500 using Tapatalk
Ok, I understand. I have AndroidSDK Installed. Needed It to make the goldcard. I understand how to do It know. Thanks again for all your help. I will try again the right way and get back.
GLACIER PVT ENG S-OFF
HBOOT-0.85.2007 (PD1510000)
MICROP-0429
RADIO-26.03.02.26_M
eMMC-boot
Oct 11 2010, 12:14:14
Hello, my HTC Glacier has been stuck in bootloop and the only thing I can access is the HBOOT.
I tried the following:
1. Unplugged the battery leave if for a minute or two, then plug it back in.
2. Unplugged the SD Card while rebooting.
3. Rebooting through HBOOT
These steps above didn't make a difference.
When I entered HBOOT I also received the following message:
SD Checking...
Loading... [PD15DIAG.zip]
No image!
Loading... [PD15DIAG.nbh]
No image or wrong image!
Loading... [PD15IMG.zip]
No image!
Loading... [PD15IMG.nbh]
No image or wrong image!
Loading... [nv.img]
I had some instances where I was able to get out of bootloop, but when I tried to enter recovery mode by rebooting the phone then I get stuck in the bootloop again.
The bootloop often happens when:
1. Connecting my phone to a USB port (mac)
2. Connecting my phone to a car charger
Thank you so much for any assistance/help that you can provide.
It sounds like you may have the PD15IMG file on your SD card. If that is what you are trying to do, it may be a bad download. If not, delete it off of your SD Card or make a folder for it. And if it is not on there at all...well I don't know what to tell you on that.
Just now I unplugged the SD card and when I entered HBOOT, I no longer receive this message:
SD Checking...
Loading... [PD15DIAG.zip]
No image!
Loading... [PD15DIAG.nbh]
No image or wrong image!
Loading... [PD15IMG.zip]
No image!
Loading... [PD15IMG.nbh]
No image or wrong image!
Loading... [nv.img]
But when I tried to enter the Recover or reboot it from HBOOT, I got stuck in the booloop again.
Download full stock PD15IMG.ZIP
Put on SD card
Reboot to bootloader
It'll ask you to update
Allow update
If everything is ok - you get the stock ROM back
If something isn't ok - your phone is dead
The procedure has been documented and explained multiple times, searching the forum with the right terms will help you find everything you need to either restore your phone or determine that it's done. Exactly the same thread with exactly the same question is currently on the first page of the forum.
also agree w/ jack.... read the dev forums... resource bible in dev forum
I truly believe a phone could never be bricked with all the awesome info in the dev forum.... first .... LEARN ADB! and use it to install the latest CW recovery on your phone... next boot into recovery... volume down plus power at the same time.... choose recovery..... when you get to recovery... should be orange... wipe everything... factory wipe... cache wipe... go to advanced wipe dalvik and battery stats... go back and look for mounts and then format everything... cache, data, sdcard, system.... then plug in your usb cable to your computer and copy whatever rom you would like... i prefer doing footballs 2.2.1... that way i can re-root... ***make sure the rom is "PD15IMG.IMG"... then unmount.... go back a few in recovery until you see power down... then power down... pull battery... replace battery..... power into bootloader ( volume down and power button at the same time ) then sit back and let it do its magic... when it asks you to update... select yes.... let it do its thing..... that's it..... no more bricked phone..... enjoy and re-root.... but seriously..... read all the info in the dev section.... lots of really good stuff!
The link to guide for solving bootlooping/freezing MT4G or determining its death (and unluckily, most of those WILL be terminal cases and the phone WILL be determined as dead beyond any repair), is now in MyTouch 4G Wiki, under "Troubleshooting". The link to (updated and sorted) Wiki is in my signature.
corrupt pd15img files?????????
Hello,
I am having a similar problem. I have an htc glacier (mt4g) and it is stuck on the reboot cycle. The phone will go to either fastboot or hboot but I cannot navigate with the volume up or down to choose any options. The phone goes to the bootloader screen and it will load the PD15IMG file and then asks if I want to update and I can press up volume to start the update. When it finishes it gives me the error main version is older. I tried with another file from a different source and it runs through the update and then says to press the power button to restart and then shuts off and opens back up to the boatloader screen. Is it the file that is the problem or something else all together.
On the bootloader screen it says:
glacier pvt ship s-on
hboot 0.89.006
microp 0429
radio 26.13.04.19_m
emmc-boot
jul 15 2011 16:45:17
also when doing the update the phone skips over #7 tp is that a problem? Please help if you have any knowledge of what seems to be the problem.
Hi , okay i lost my old MyTouch 4g from launch , and received a new one back in August. I decided to finally do the downgrade via ADB , i got through every step and when it was time to do the "manual Hi , okay i lost my old MyTouch 4g from launch , and received a new one back in August. I decided to finally do the downgrade via ADB , i got through every step and when it was time to do the "manual Downgrade" i put the Rom on the root of the SD card and when i booted to the bootloader it said PD15IMG.zip was found but the nbh file wasn't found
SD Checking...
Loading... PD15DIAG.zip
No image!
Loading... PD15DIAG.nbh
No image or wrong image!
Loading... PD15IMG.zip
No image!
Loading... PD15IMG.nbh
No image or wrong image!
and it never performed a downgrade , now when i tried to reboot back to the current rom, it gets stuck at the MYtouch 4g sign
i have a G1, so im able to swap memory cards to move files if need be because im not sure if i could access the USB mass storage through the bootloader
More information i have is at the Bootloader is
GLACIER PVT SHIP S-ON
HBOOT-0.89.0005
MICROP-0429
RADIO-26.11.04.03_M
eMMC-boot
A problem like this is happening to my phone.
After my phone successfully used the PD15etc, it rebooted to the splash screen and never advanced even after leaving it like that overnight.
(this is after using this guide without getting any problems http://forum.xda-developers.com/showthread.php?t=1178912)
And we have the same phone specs
think you bricked it, not sure though
yes i figured it out i posted this in the wrong section , and in Questions and Answers , i used my insurance and received my HTC Sensation today
You have to unzip the pd15img.zip using your computer. After unzipping, you have to move the pd15img.nbh file to the root of ur sd card. Then boot your fone into fast boot and it will read the .nbh file and ask if you want to run the update (although its really a downgrade)
Don't push the pd15.img zip through adb, manually copy it over. When you push it, not all of it is there.
If I helped, give thanks, if you please.
........Death before dishonor........
So i have this HTC Glacier or mytouch 4g, however u call it, but im trying to find out how to fix it, I go to that HBoot screen, (Btw im new to this forums thing and this mytouch phone, my present phone is the samsung solstice so yea..) So i go to the HBoot screen and go to factory reset and it was starting to do everything well as it seemed but then it did nothing and everytime i try to do it again, it just takes me 3 androids skateboarding, and if i turn it on normally, it goes to the green "T-Mobile mytouch 4g" logo with a white BG, and if i do recovery, it shows a mytouch 4g phone with a Red Triangle and a Red exclamation point, idk about the whole SD Card thing but i have my own SD card with no folders so if theres something i need to put, please tell me specificly. Settings are:
Glacier PVT Ship S-On
HBoot-0.86.0000
Microp-0429
Radio-26.03.02.26_M
eMMC-boot
Sep 27 2010, 11:12:59
Please someone help!! What do i do?
Your post is confusing what exactly are you trying to do?
Sent from my HTC Glacier using xda premium
Read just about any troubleshooting guide that you'll see. ALL "welcome noob" threads have it, in both General and Q&A sections. Wiki has it, link in my signature. Google has it, if you search. TONS of threads. Please do your homework before you're asking the same question for 100000th time. The keyword "PD15IMG" will guide you.
Unfortunately it seems as though you powered off the device in the middle of performing a factory reset. When you thought it was doing nothing, it was working, just not that you could see. Next time, have patience and wait until it tells you it has finished.
You will need to download a stock RUU or PD15IMG.zip and place that on the SD card. After you place the PD15IMG.zip on your SD card, boot into HBOOT. It will look for the PD15IMG.zip automatically and will give the option to install the update or cancel by pressing the corresponding volume button. Run the update and DO NOT turn off your device. When it completes, it will prompt you to press a button to restart. Press that button and you should have your phone back.
Before you ask, the files are available in the Development section. If you can't find them, you shouldn't be messing with this type of activity in the first place.
Sent from my HTC Glacier using XDA App
Cristian said:
So i have this HTC Glacier or mytouch 4g, however u call it, but im trying to find out how to fix it, I go to that HBoot screen, (Btw im new to this forums thing and this mytouch phone, my present phone is the samsung solstice so yea..) So i go to the HBoot screen and go to factory reset and it was starting to do everything well as it seemed but then it did nothing and everytime i try to do it again, it just takes me 3 androids skateboarding, and if i turn it on normally, it goes to the green "T-Mobile mytouch 4g" logo with a white BG, and if i do recovery, it shows a mytouch 4g phone with a Red Triangle and a Red exclamation point, idk about the whole SD Card thing but i have my own SD card with no folders so if theres something i need to put, please tell me specificly. Settings are:
Glacier PVT Ship S-On
HBoot-0.86.0000
Microp-0429
Radio-26.03.02.26_M
eMMC-boot
Sep 27 2010, 11:12:59
Please someone help!! What do i do?
Click to expand...
Click to collapse
read through this.
http://forum.xda-developers.com/showthread.php?p=20344884
please take some time to search before posting questions...
dclaw_fantum said:
Unfortunately it seems as though you powered off the device in the middle of performing a factory reset. When you thought it was doing nothing, it was working, just not that you could see. Next time, have patience and wait until it tells you it has finished.
You will need to download a stock RUU or PD15IMG.zip and place that on the SD card. After you place the PD15IMG.zip on your SD card, boot into HBOOT. It will look for the PD15IMG.zip automatically and will give the option to install the update or cancel by pressing the corresponding volume button. Run the update and DO NOT turn off your device. When it completes, it will prompt you to press a button to restart. Press that button and you should have your phone back.
Before you ask, the files are available in the Development section. If you can't find them, you shouldn't be messing with this type of activity in the first place.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I think you have the right idea i was just about to say the same thing just try to reset your phone with the stock update and that should have the phone back to factory settings in total
I know. What you want to tell me is to search the forum. What you want to tell me is to go on somewhere and stop being a noob. I know, because I have felt the same before. But please, stop for a second and read this.
I have a T-Mobile G2 aka Desire Z. I have no idea what has been done to it because a friend gave it to me for the sole purpose of attempting to fix it. I accepted the phone as a challenge.
When turned on, all I get is the white screen with a green HTC logo. It boots into HBOOT when I hold the volume down key, and from HBOOT I am able to go to recovery. Here is exactly what it says when I boot to HBOOT:
VISION PVT SHIP S-ON
HBOOT-0.82.0000
MICROP-0425
RADIO-26.03.02.26_M
eMMC-boot
Sep 2 2010, 17:59:38
HBOOT
<VOL UP> to previous item
<VOL DOWN> to next item
<POWER> to select item
FASTBOOT
RECOVERY
FACTORY RESET
SIMLOCK
IMAGE SRC
When I try doing a factory reset from this screen, it'll go to the loading screen that has a green exclamation mark with arrows around it for a few seconds, then reboot; again going to the HTC logo.
When I go to recovery from the HBOOT screen, it goes straight to the screen with a red exclamation point. When it is at the red exclamation point screen, I can connect it to my computer and use adb, but it says that it is offline, even though it shows the phones serial number.
I tried flashing the stock ROM via fastboot, but it did not work. I will greatly appreciate any help i could get.
If you know of any threads on the same issue that I may have overlooked, please let me know.
Thanks :good:
i am very sleepy right now so i cant fully help, BUT, to shine some light for you, the phone is not bricked. its only bricked when you cannot even turn on the phone, or usb cant even connect to it.
when the phone's hboot is "SHIP" instead of "ENG" then you can't do fastboot and the only way you'll be able to apply anything would be via the PC10IMG.zip method from the SD card.
Adb doesn't work in fastboot/hboot mode, and if you have no rom with adbd launched on it it won't connect there either.
With the phone in S-ON method you won't be able to downgrade to a older firmware than the one currently installed (and may need a gold card to bypass the CID check).
Also a Bricked phone is one that:
1) Doesn't turn on
2) Can't get into bootloader
3) Can't get into recovery
If you can get into the bootloader you have a chance, an RUU update might be the way to go, but I am not 100% sure on exactly which image should be obtained (maybe wait a day and see if you get more helpful response).
Sweet! Just the fact that I now know it isn't bricked gives me a new hope! Lol.
One thing I forgot to mention is that I downloaded a supposed "stock" PC10IMG.zip and put it on the sd card via an adapter, but when I boot to HBOOT, when it checks the sd, it claims that there is no PC10IMG.zip on there..confuses me...
Also, when i go into Android system recovery, i get the following error:
E:Can't open /cache/recovery/command
Again. Any help will be appreciated.
although it may not be "bricked" you are showing signs of a failled emmc. if you can get adb access you can check which chip you have. just search the thread for "fried emmc" and you'll find multiple threads on this as well as a a way to check what chip you have in the phone (as one chip is proned to curroption)
Sent from my HTC Vision using xda premium
demkantor said:
although it may not be "bricked" you are showing signs of a failled emmc. if you can get adb access you can check which chip you have. just search the thread for "fried emmc" and you'll find multiple threads on this as well as a a way to check what chip you have in the phone (as one chip is proned to curroption)
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
Or click the emmc link in my sig, there's been some postings in that poll thread on various ways to check.
demkantor said:
although it may not be "bricked" you are showing signs of a failled emmc. if you can get adb access you can check which chip you have. just search the thread for "fried emmc" and you'll find multiple threads on this as well as a a way to check what chip you have in the phone (as one chip is proned to curroption)
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
kbeezie said:
Or click the emmc link in my sig, there's been some postings in that poll thread on various ways to check.
Click to expand...
Click to collapse
I thought that might have been a possibility. I had read a lot about failed chips, and had hoped it wasn't the problem.
All the methods of finding the chip serial number require ADB. This doesn't help me much because when I try doing anything via ADB, it gives me the following error:
error: device offline
Another thing worth mentioning is that it either isn't finding the SD card or it isn't reading it correctly.
when I first boot to HBOOT, it scans the SD card and says this:
SD Checking...
Loading...[PC10DIAG.zip]
No image!
Loading...[PC10GIAG.nbh]
No image!
Loading...[PC10IMG.zip]
No image!
Loading...[PC10IMG.nbh]
No image or wrong image!
This is weird, because I downloaded a stock PC10IMG.zip, and put it on the SD card.
Crap...I think I may have already mentioned that ^ lol.
well did you name in pc10img.zip or pc10.img.zip.zip (windows may put file extentions in there for you)
also is it on the root of your sd card (not in any folders)
and sd is properly formatted? (fat32)
it is very possible that the sd card slot is damaged, problem is without a working phone it is hard to check it
Sent from my HTC Vision using xda premium
Did you also make sure to put the PC10IMG.zip file at the root of your sdcard?
Run the ruu
Sent from my Energized Amaze 4G
Yes girls know about XDA
you can thank a girl on here
You might want to try to see if you have a faulty SD card first.
The same thing happened to my G2 while I was at the middle of rooting/flashing it and I thought I've done something wrong and bricked the phone.
At the end, it turned out to be a corrupted microSD card that was causing all the problem.
Try rescue it with another SD card first.