I have a damaged NJote 3 which I have to return to samsung to repair. I did a settingts -> wipe/factory restore and it got rid of everything and restored default software. I tried to unroot it with Kingo, and it said it wasn't rooted. But when you power up it still shows custom and safestrap loads. How can I get rid of all that so Samsung doesn't throw the phone back at me saying the warranty is void. Please help!
almahix said:
I have a damaged NJote 3 which I have to return to samsung to repair. I did a settingts -> wipe/factory restore and it got rid of everything and restored default software. I tried to unroot it with Kingo, and it said it wasn't rooted. But when you power up it still shows custom and safestrap loads. How can I get rid of all that so Samsung doesn't throw the phone back at me saying the warranty is void. Please help!
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Odin back to stock with these files.
Related
As some of you may know, some of the samsung mirroring apps requerie to have the system stock or have your flash counter on 0. This happen to me in the s3 with the hdmi wireless dongle and after use the traingle away, everithing works fine. Now is happening againg with my Sprint GS4 and triangle away didnt work.
Thanks in advance.
Felix J said:
As some of you may know, some of the samsung mirroring apps requerie to have the system stock or have your flash counter on 0. This happen to me in the s3 with the hdmi wireless dongle and after use the traingle away, everithing works fine. Now is happening againg with my Sprint GS4 and triangle away didnt work.
Thanks in advance.
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For me, Triangle Away does reset the counter to 0 but then it reverts back to its previous value after a reboot. If I select the option to auto reset the counter at reboot, the counter stays at 0 but only because TA is flashing the counter at bootup every time. I think we may have just have to wait for the app to be updated for the S4.
Yea unfortunately it doesn't get rid of the " custom" status in about device either, even when I allow tracker to run
Marty said:
For me, Triangle Away does reset the counter to 0 but then it reverts back to its previous value after a reboot. If I select the option to auto reset the counter at reboot, the counter stays at 0 but only because TA is flashing the counter at bootup every time. I think we may have just have to wait for the app to be updated for the S4.
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Click to collapse
Chainfire said in his Triangle Away thread that his next version would fix this issue
opz187 said:
Yea unfortunately it doesn't get rid of the " custom" status in about device either, even when I allow tracker to run
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The only way to do that currently is to revert to unrooted stock
troyboytn said:
Chainfire said in his Triangle Away thread that his next version would fix this issue
The only way to do that currently is to revert to unrooted stock
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I actually did Odin stick unrooted MDC, and it still said custom under about device. So I'm screwed if I ever need to warranty
Really? I did the Odin flash as well. Did you do a factory reset after you reverted back to stock unrooted? That's the only way to revert everything back to stock as it came out of the box. I ran Triangle Away, unrooted via Odin with the stock MDC tar file and let the phone boot up. Then I booted into the Recovery, did a factory reset and then booted back up again. After I was back up and running, I rebooted into the bootloader and the Binary and System Status were both set to Official. Then I checked the system status in About Device and it too was set to Official.
opz187 said:
I actually did Odin stick unrooted MDC, and it still said custom under about device. So I'm screwed if I ever need to warranty
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Like Travis said, it's possible to go back to Official status. The only thing I did differently was that I performed a Factory Reset first then Odin'ed the stock MDC. The end result is the same - Official status in Settings.
optimummind said:
Like Travis said, it's possible to go back to Official status. The only thing I did differently was that I performed a Factory Reset first then Odin'ed the stock MDC. The end result is the same - Official status in Settings.
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I'm telling ya I did all of those. Booted into stock recovery and factory data reset. Still said custom in about device and in bootloader. I ran triangle away, did all the same, still custom
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I'm actually having the exact same issue. It worked before I updated to the MDL radio. I had restored to MDC when I hadn't updated after flashing around and binaries had been reset, but now after flashing around after the update its stuck on custom. Guess Ill just wait it out.
triangle away works for the s4..
The problem is the phone is showing Custom when the phone is turned on. I was on MF3, had rooted via the SD card method. The custom appeared at that point. I did a factory reset and the custom went away and lost root but the superuser app was still showing in the app draw (factory reset did not delete this). I was planning on reloading the MF3 firmware via odin but lent the phone to my daughter while I replaced the screen in her note2. Well of course she got the upgrade message to 4.3 from AT&T, did it and now the unlocked custom is back. Not sure why as it was showing as official, the trip counter was still 0 (never installed a ROM on it) BUT the superuser app was there.
Now on 4.3 I've rooted/unrooted via Kingo, during the unroot it removes superuser but the custom won't go away. I installed Triangle Away while rooted and it still shows 0 on the flash counter. Is there something in this Knox security (not sure how to check this) causing the custom?
Just want to get it back to any stock AT&T firmware so I can sell it. TIA for any help
there are only certain roms you can flash while being on mf3. If you did the mk2 update there is no recovery out yet. Using vroot and kingo are unsafe methods of rooting so puts your device at risk.
rzracer2 said:
The problem is the phone is showing Custom when the phone is turned on. I was on MF3, had rooted via the SD card method. The custom appeared at that point. I did a factory reset and the custom went away and lost root but the superuser app was still showing in the app draw (factory reset did not delete this). I was planning on reloading the MF3 firmware via odin but lent the phone to my daughter while I replaced the screen in her note2. Well of course she got the upgrade message to 4.3 from AT&T, did it and now the unlocked custom is back. Not sure why as it was showing as official, the trip counter was still 0 (never installed a ROM on it) BUT the superuser app was there.
Now on 4.3 I've rooted/unrooted via Kingo, during the unroot it removes superuser but the custom won't go away. I installed Triangle Away while rooted and it still shows 0 on the flash counter. Is there something in this Knox security (not sure how to check this) causing the custom?
Just want to get it back to any stock AT&T firmware so I can sell it. TIA for any help
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Click to collapse
Install the Xposed framework from xda. Then, install the Wanam module and look for the Setting under "Security Hacks" that reads "Fake system status" and check the box and reboot.
The issue won't truly be resolved until you flash an official ROM, but the Custom screen will be gone at boot.
rzracer2 said:
The problem is the phone is showing Custom when the phone is turned on. I was on MF3, had rooted via the SD card method. The custom appeared at that point. I did a factory reset and the custom went away and lost root but the superuser app was still showing in the app draw (factory reset did not delete this). I was planning on reloading the MF3 firmware via odin but lent the phone to my daughter while I replaced the screen in her note2. Well of course she got the upgrade message to 4.3 from AT&T, did it and now the unlocked custom is back. Not sure why as it was showing as official, the trip counter was still 0 (never installed a ROM on it) BUT the superuser app was there.
Now on 4.3 I've rooted/unrooted via Kingo, during the unroot it removes superuser but the custom won't go away. I installed Triangle Away while rooted and it still shows 0 on the flash counter. Is there something in this Knox security (not sure how to check this) causing the custom?
Just want to get it back to any stock AT&T firmware so I can sell it. TIA for any help
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Click to collapse
unroot via kingo, then factory rest...worked for me on 4.3
Do you plan on a warranty exchange?
I love seeing the custom on boot, it lets me know and other everyday normal people know my phone is slightly modified.
ROOTED ATT MK2 using Tapatalk
Not sure what I'm going to do with the phone yet, probably sell it but not totally sure. Wondering with it now showing Custom on the boot screen and in the OS will it still receive OTA updates? Hoping the AT&T 4.3 or 4.4 image will be available in the future and that might help.
rzracer2 said:
Not sure what I'm going to do with the phone yet, probably sell it but not totally sure. Wondering with it now showing Custom on the boot screen and in the OS will it still receive OTA updates? Hoping the AT&T 4.3 or 4.4 image will be available in the future and that might help.
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I was rooted custom and received my OTA no problem. Yes
ROOTED ATT MK2 using Tapatalk
Hello all,
I have a Samsung Galxy S5 with AT&T model SM-G900A. Any time the phone reboots, on the "Samsung Galaxy S5" boot screen, it says "Custom" and has an "Unlocked Padlock" logo as if the phone were rooted or something. A while back, I was trying to do a basic root to allow use of Titanium Backup using the Towelroot app, which failed because it said my phone was not supported. I'm not sure if this has caused it, or if, as I read elsewhere, it was caused by my once changing from Dalvik to ART. However, I have since switched back to Dalvik, I know its not rooted because SU and other such apps wont work, and I have even Factory Reset the device but I can not get rid of this. I would like to return my phone to its default state. How can I get rid of this "Custom" and Lock Logo? Your help is greatly appreciated! Thanks so much!
-Noomrise
It won't hurt anything as long as Knox isn't tripped but you can download the full stock retail ROM and flash it in Odin or Kies 3.
Update: Phone thinks its rooted?
Noomrise said:
Hello all,
I have a Samsung Galxy S5 with AT&T model SM-G900A. Any time the phone reboots, on the "Samsung Galaxy S5" boot screen, it says "Custom" and has an "Unlocked Padlock" logo as if the phone were rooted or something. A while back, I was trying to do a basic root to allow use of Titanium Backup using the Towelroot app, which failed because it said my phone was not supported. I'm not sure if this has caused it, or if, as I read elsewhere, it was caused by my once changing from Dalvik to ART. However, I have since switched back to Dalvik, I know its not rooted because SU and other such apps wont work, and I have even Factory Reset the device but I can not get rid of this. I would like to return my phone to its default state. How can I get rid of this "Custom" and Lock Logo? Your help is greatly appreciated! Thanks so much!
-Noomrise
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Click to collapse
Okay, so here is an update. After performing a factory reset in order to try and fix this issue, I was playing around and opened the "Softcard" app and received the message that it doesn't work on rooted phones. Since the Towelroot app did not work, I don't understand this. I have also been unable to get SuperUser to install binaries, saying the phone is not rooted. Don't know what this means or if it helps, but thought id give an update. Thanks again!
Would you be so kind as to provide me with a link to the retail ROM and instructions on flashing it through Kies 3? THANKS!
I'd have to do a search. .. or you could. ?
Rapunzl said:
I'd have to do a search. .. or you could.
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Click to collapse
Thanks, I found the file (I hope) and downloaded odin, and it is currently flashing. I will let you know if it a) removes the custom lock and b) fixes the softcard app thinking the phone is rooted. Thanks for your help!
It Worked!!!!!
Rapunzl said:
It won't hurt anything as long as Knox isn't tripped but you can download the full stock retail ROM and flash it in Odin or Kies 3.
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Click to collapse
I would like to report that flashing the stock ROM has fixed both the Custom Lock boot screen as well as SoftCard thinking my phone was rooted. Thank you Rapunzl for your help, you are awesome!
I have tried everything I can possibly think of in a short period of time, and need an answer in a hurry. The phone (Verizon Samsung Galaxy Note 3 N-900V) was rooted back when kitkat was the main OS using geohot's towelroot (or possibly kingo root I can't remember which i used after I got the phone and upgraded from ICS). I have 2 of these exact same phones, used the exact same rooting method, and unrooted by uninstalling the superuser app, rebooted, and installed the OTA update to lolipop. My phone works fine, (the one I'm typing from) however, my other phone decided to take a dump. It's a software bug between the samsung firmware and the new lolipop OS. It was working for several months, then all the sudden it wouldn't recognize/register the APN. Now it doesn't see anything just about with the phone. Not even the IMEI from the phones serial number. The sim card has been replaced twice and has worked for a matter of a few hours, however, upon restarting the phone, it goes back to no service, and nothing is registered or recognized. I reflashed the phone with the stock 5.0 Lolipop using Odin several times to no avail. My phone (one I'm using now) once did this months ago, and I was able to access the service menu and reregister the SIM card and phone has worked fine since. With this other phone, I can't get into the service menu at all because nothing is registering. So, after reflashing 4 or 5 times, factory reseting from both the OS and from recovery booting, it still has the same issue. Here is my question. It used to be when I reflashed, the custom padlock would disappear. I'm getting a new phone tomorrow, and I need to get rid of the custom padlock before I return the old phone. I can use Odin, or whatever but it has to be something, I can do while it stays stock. The knox counter has not been tripped, and the flash counter is not tripped nor showing anything on the download mode. Everything lools, and feels stock, except that custom padlock. Is there a way to get rid of that custom padlock unrooted, by reflashing? I even used a pit file to repartition, but that didn't work either. Need help A.S.A.P.!
I would just hard brick the phone just before returning it...they will just throw it out at that point and your secret will be safe.
Hard Brick
xxperrin said:
I would just hard brick the phone just before returning it...they will just throw it out at that point and your secret will be safe.
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You thinking maybe a NAND erase?
Hard Brick
I've thought about flashing the wrong rom too but dunno if that will work 100%. I either need to fix it, or make it 100% unrecoverable. Any advice?
Hi
i have a SMT-530 which i first used kingoroot and rooted, and now i cant make a factory reset because of that i tripped Knox(?) or something, but . i cant use the factory reset in the menu or the hard reset.
I tried flashing new Stock, and it finishes without any problems, but then the tab just start where it was before i stated the flash.
Any ideas?
And it states KNOX WARRANTY VOID.
IS this reversible at all?