Issue with Storage Space - Galaxy S 4 Q&A, Help & Troubleshooting

Hi, I own an i9500 rooted, stock ROM. I seem to have an odd issue where I can't find what's taking up so much space in my device, the Storage info shows up like this:
Device memory
Total space
8.82GB
Applications
2.23GB
Pictures, videos
72.25MB
Audio
429MB
Downloads
4.74MB
Miscellaneous files
1.61GB
Available
672MB​
SD card
Total space
29.71GB
Available
5.47GB​
Click to expand...
Click to collapse
As you can see there is only 672MB left for the device memory but counting: [8.82GB - (2.23GB + 72.25MB + 429MB + 4.74MB + 1.61MB)] this equals up to 4.4GB, does anyone know why this seem to happen?

maybe it's log files.
try pressing *#9900# in the dialer (from left to right) and then press on delete dumpstate/logcat

nechmadi said:
maybe it's log files.
try pressing *#9900# in the dialer (from left to right) and then press on delete dumpstate/logcat
Click to expand...
Click to collapse
I've done that just now and it's still the same.

Bump!

Bump

There might be something in root directory of your mobile.
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maxsam4 said:
There might be something in root directory of your mobile.
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Click to expand...
Click to collapse
Any idea/suggestion what it would be? I've checked some folders and they don't take up too much space.

Sylite said:
Any idea/suggestion what it would be? I've checked some folders and they don't take up too much space.
Click to expand...
Click to collapse
Download sdmaid from play store, it has an option to search for largest directories.
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maxsam4 said:
Download sdmaid from play store, it has an option to search for largest directories.
Sent from my GT-I9500 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I cleared the .thumbnails folder, other than that there's nothing taking up a large amount of space: http://i.imgur.com/OMmJvIJ.png

Sylite said:
I cleared the .thumbnails folder, other than that there's nothing taking up a large amount of space: http://i.imgur.com/OMmJvIJ.png
Click to expand...
Click to collapse
I would suggest you to backup all your data and completely wipe your phone and flash a new ROM. There is something eating your space which can not to easily pin pointed. You either search deeply or just do a complete reset.
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Related

memory problem???? 10gig in use?

i just bought a galaxy tab 10.1v
i have some small apps installed and one game (stupid zombies) and google body and when i check my installed apps it says i have 10gb in use and only 4 gb free? is this of the entire 16gb?
is this normal or something my fault?
Go to the "Storage" tab in settings. it will tell what is using all of the space.
It says 9.9 gb in use of programs?
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Try using Settings->Applications->Storage Use. That will show you which applications are using how much storage. It looks like the preloaded Dungeon Defenders uses a whopping 631MB. My next biggest app is Fruit Ninja THD (which totally surprised me) at 27.5MB.
Ok i will try but dungeon defenders isnt pre installed on mine?
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I checked it and the program with the most memory in use is galery with 30mb but thats it. Still 9.9 gb in use??? Someone help?
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I would try a factory reset, and check again. Something is definitely not right.
I already tried it yesterday and the same day it saying 9.9gb in use
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There is not a "Total In Use" field in the Storage view of the Settings app.
The fields are "Total Space", "Available" and one field for each application.
What are these fields in your case?
9.9 in Use and 4.2 free
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nielsvg said:
9.9 in Use and 4.2 free
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Click to expand...
Click to collapse
You are not looking to the Storage view in the Settings app. Where are you getting these values from?
Please, go to the Storage view in the Settings app for real and report what you see there.
I find my values with
Menu
Settings
Apps
Memory use
Do i have to look somewhere else?
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nielsvg said:
I find my values with
Menu
Settings
Apps
Memory use
Do i have to look somewhere else?
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Click to expand...
Click to collapse
Yes, go to Settings->Storage
Ok found it
Total 14,12gb
Media 23,12 mb
Applications 10,02 gb
Available 4,08gb
And i have no games installed
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OK, now that we know that some apps are consuming the 10GB, go where you went before (Settings->Applications->Storage Use), select All applications and, one by one, check the Total Storage field for each application in the list.
nielsvg said:
Ok i will try but dungeon defenders isnt pre installed on mine?
Click to expand...
Click to collapse
My mistake, I thought it was pre-installed, but I don't really remember - my initial startup was a blur because I botched the initial link to my google account and then when I went back to connect to Google it didn't feel compelled to download any of my account's apps and so I spent an hour or so manually installing a bunch of stuff that I don't remember.
the biggest is the original gallery app and it is 30MB
Try to uninstall Google Body, I read somewhere that caused this issue.
i uninstalled it yesterday but the issue is still the same?
Start from here:
https://supportforums.motorola.com/thread/46601?start=0&tstart=0
I don't know, probably this is the same issue.

Saving Apps to SD Card

Am I missing something because I just installed all my apps and I want to move them to SD Card and the option is not there. What's going on?
System settings app> applications > (pick an app) > move to sd
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See the picture below. I know you can save foursquare to sd...option not there.
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ReggieTee said:
See the picture below. I know you can save foursquare to sd...option not there.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Due to it having a large internal memory, it has been disabled.
Maybe in custom roms it will be re-enabled.
Source: http://androidforums.com/samsung-galaxy-s3/557964-apps-cannot-moved-sd-card.html
Magic Oreo said:
Due to it having a large internal memory, it has been disabled.
Maybe in custom roms it will be re-enabled.
Source: http://androidforums.com/samsung-galaxy-s3/557964-apps-cannot-moved-sd-card.html
Click to expand...
Click to collapse
Yeah just googled an found that exact link.

Music to SD

I'm trying to move my music that I download right to phone with gtunes. The app says it downloads to /storage/sdcard0/media/music/ but I cannot find it for the life of me when I plug it into the computer. Any ideas/suggestions that would help?
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jarzy00 said:
I'm trying to move my music that I download right to phone with gtunes. The app says it downloads to /storage/sdcard0/media/music/ but I cannot find it for the life of me when I plug it into the computer. Any ideas/suggestions that would help?
Sent from my XT907 using xda premium
Click to expand...
Click to collapse
Reboot phone and try again, it seems the phone doesn't update files or file locations it should find the files
tadgerloks said:
Reboot phone and try again, it seems the phone doesn't update files or file locations it should find the files
Click to expand...
Click to collapse
/mnt/sdcard0 is your internal storage (emulated card)
/mnt/sdcard1 is your actual ext-storage
both are accessible via MTP (media mount) but your apps that store music ie spotify and google music will cache it on the internal storage aka sdcard0 and this creates a major problem that needs to be resolved.
samsung, moto have this problem.
only way to actually fix this is via unlocked bootloader to remove the internal partition that is not needed.
just my .02 on this. :cyclops:
@azzman said:
/mnt/sdcard0 is your internal storage (emulated card)
/mnt/sdcard1 is your actual ext-storage
both are accessible via MTP (media mount) but your apps that store music ie spotify and google music will cache it on the internal storage aka sdcard0 and this creates a major problem that needs to be resolved.
Click to expand...
Click to collapse
I had read posts about trying to redirect google play music to cache on the external SD card by rooting and redirecting the internal mount point to the external card. This is over my head, but is that feasible with the RAZR M?
Any body been having this issue?? I've been trying to change my location foe downloading music to SD card instead of phone storage it used to be /storage/sdcard0/media/music but I changed it to storage/sdcard1/music and it keeps giving me that message in the little black box as shown in picture any suggestions as to why it does that?
Thanks
Sent from my XT907 using xda app-developers app
Fantastic program called Directory Bind, this will solve this problem.
Cheers
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nathanalanlister said:
Fantastic program called Directory Bind, this will solve this problem.
Click to expand...
Click to collapse
Does this app need to be side loaded? I don't see it in the play store.
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Side Loaded, I'll upload the newest compiled version to a drop and post a link this afternoon. Stay tuned
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nathanalanlister said:
Side Loaded, I'll upload the newest compiled version to a drop and post a link this afternoon. Stay tuned
Click to expand...
Click to collapse
Does this require root?
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nathanalanlister said:
Fantastic program called Directory Bind, this will solve this problem.
Cheers
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
OK how do you use this program to help me out??
Sent from my XT907 using xda app-developers app
droidman89 said:
Any body been having this issue?? I've been trying to change my location foe downloading music to SD card instead of phone storage it used to be /storage/sdcard0/media/music but I changed it to storage/sdcard1/music and it keeps giving me that message in the little black box as shown in picture any suggestions as to why it does that?
Thanks
Sent from my XT907 using xda app-developers app
Click to expand...
Click to collapse
Yes this is what happened when I tried to change it as well. Very annoying!!
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I was able to find the offline cache on my RAZR M using Storage Analyzer with root access. I found the files at /data/data/com.google.android.music.files/ which was a directory I could not find using other tools.
I was then successful setting up a link to my external SD card using directory bind.
WooHoo, 10+ GB of music on my phone.
No need for rooting. Download San disk memory zone for free. In my opinion the only memory manager app ever need for internal to SD transfers. Available on android play store
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sugalips124 said:
No need for rooting. Download San disk memory zone for free. In my opinion the only memory manager app ever need for internal to SD transfers. Available on android play store
Sent from my XT907 using xda app-developers app
Click to expand...
Click to collapse
Hmmm, not sure how that app would have told me the location of the hidden Google Play music cache. I can see the cached MP3 files, but it doesn't tell me where the files are, which is what I needed to be able to create a link to the external SD card.
Look. DL root explorer. Go to mnt. Then SD card0 is internal. Find the file with the music. Then after verifying the music backup one time (or move it song by song) and long press the music download or MP3 download or whatever that file is called until the menu pops up. Either chose cut or move. You will only have one of these as they mean the same thing. Then scroll up to parent folder and click that and get Bach to mnt. Then go to SD card1. And you can either find a music file there and merge them (that would be an option when you clicked a file) or you could just move it to the root of your external sd card. Either way the files have been moved to off board storage. Done. Got it?
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---------- Post added at 05:54 AM ---------- Previous post was at 05:52 AM ----------
PS. Don't give a thought to the cache. That's totally different and I can tell you need to just forget about it for the time being. Get that file moved and I will tell you all about that file. (You can just delete it later tho or now.
Sent from my XT907 using xda premium
---------- Post added at 06:45 AM ---------- Previous post was at 05:54 AM ----------
Peep this. Go to academy and look for the ear buds with an orange flat wire. They like $8 after tax. Man I promise they so loud if you don't turn em down for a lil but at first you will throw up. I don't remember the name but they come in a clear plastic case with a black wrap with silver words. I stole like three of em and bought two.(yeah they cheap so they may break) they sound really good and loud. Like I said they less than $10. Ten bux gets you then and a burger. Academy. I used to build bikes and grills.
Sent from my XT907 using xda premium
---------- Post added at 06:50 AM ---------- Previous post was at 06:45 AM ----------
And I'm all about some free stuff. Government been stealing from me for twenty years. I'm tired of that. And now fiscal cliff. Really? Fiscal cliff. Bs. I'm tired of that. I been paying at least a whole day of work since I started. Anyone else had enough?
Sent from my XT907 using xda premium

[Q] out of space?

My wife just got an M as a replacement for her old Rezound. She has had it for about three weeks and the phone is already telling her she is out of internal storage. However, when I look at her storage it appears that only her "Backup ASSISTANCE Plus" is full. It's unfortunately causing her phone to be worthless. Does anyone know how to fix this? Her phone is completely stock. Thanks in advance.
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txkorm said:
My wife just got an M as a replacement for her old Rezound. She has had it for about three weeks and the phone is already telling her she is out of internal storage. However, when I look at her storage it appears that only her "Backup ASSISTANCE Plus" is full. It's unfortunately causing her phone to be worthless. Does anyone know how to fix this? Her phone is completely stock. Thanks in advance.
Sent from my SCH-I535 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
couple of tips:
1.) don't use backup assistance - use google to store your contacts
2.) make sure that your camera settings are set to save pics/vids to the mnt/external1 folder (no sdcard in internal storage)
jco23 said:
couple of tips:
1.) don't use backup assistance - use google to store your contacts
2.) make sure that your camera settings are set to save pics/vids to the mnt/external1 folder (no sdcard in internal storage)
Click to expand...
Click to collapse
Might also want to disable Backup Assistant in the Application Settings.
Also, clear the cache and make sure that no leftover OTA updates are stored.
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jco23 said:
couple of tips:
1.) don't use backup assistance - use google to store your contacts
2.) make sure that your camera settings are set to save pics/vids to the mnt/external1 folder (no sdcard in internal storage)
Click to expand...
Click to collapse
Thanks for the feedback. I tried to disable it but it wouldn't let me. I'll take another look tonight. I don't want to do a hard reset unless I have to but if I can't disable it, I'll have no other choice.
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Conclusion. This phone sucks if you can't put apps on the SD. 8gb internal hard drive is really only 4 gigs.
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txkorm said:
Conclusion. This phone sucks if you can't put apps on the SD. 8gb internal hard drive is really only 4 gigs.
Sent from my SCH-I535 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If you root, you can easily store apps on external. Also, internal is partitioned into 4gb halves. One for the the ROM and the other for media/etc. Personally, I don't understand how people fill that up so quickly. I use very few apps and all my media gets stored to my external SD. I'm still sitting at about 3.5GB available on my storage side.
RikRong said:
If you root, you can easily store apps on external. Also, internal is partitioned into 4gb halves. One for the the ROM and the other for media/etc. Personally, I don't understand how people fill that up so quickly. I use very few apps and all my media gets stored to my external SD. I'm still sitting at about 3.5GB available on my storage side.
Click to expand...
Click to collapse
I understand it's portioned but I've never seen a phone require half of its internal storage. As for media, it's all going to her card. I guess if you use few apps your ok, but that's not the case with a 5 year. You shouldn't have to root for a phone to be functional with a relatively low amount of apps in use.
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Her phone....
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txkorm said:
Her phone....
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Click to expand...
Click to collapse
I've got just over 100 apps. Also, a little more than 1 gig of my internal space is dedicated to music.
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jco23 said:
I've got just over 100 apps. Also, a little more than 1 gig of my internal space is dedicated to music.
View attachment 2215990
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Click to expand...
Click to collapse
How are you not having the same issue? Very interesting.
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Do you know if the phone was previously rooted? I know that nandroid backups get saved to internal storage if you don't specify and they will eat up the storage space quickly.
calbrs said:
Do you know if the phone was previously rooted? I know that nandroid backups get saved to internal storage if you don't specify and they will eat up the storage space quickly.
Click to expand...
Click to collapse
It came straight from Verizon as a replacement phone so all I know is that it's a refurbished phone. I cleaned up the backup assistance so hopefully that will help. I have a theory that triggered the warning and loss of functionality. We'll see. If it pops back up, it's going back to Verizon.
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txkorm said:
How are you not having the same issue? Very interesting.
Sent from my SCH-I535 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
gaining root access allowed me to clear out all of the Verizon bloatware.
jco23 said:
gaining root access allowed me to clear out all of the Verizon bloatware.
Click to expand...
Click to collapse
Makes sense since this phone is loaded with it. This is our first Motorola smartphone. Is that a Motorola issue with excess bloat? I know all phones have it but this seems like a lot considering the limited amount of internal memory.
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txkorm said:
Makes sense since this phone is loaded with it. This is our first Motorola smartphone. Is that a Motorola issue with excess bloat? I know all phones have it but this seems like a lot considering the limited amount of internal memory.
Sent from my SCH-I535 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
bloat is an issue with all Verizon android phones (the bloat helps bring down the costs on the device).
one of the drawbacks to this device is the lack of internal memory. however, the bigger drawback is in the OS that prevents folks from moving apps to their SD Card.
but once I rooted, and installed a "clean ROM", I got a lot more space.
with your wife's phone, I suspect she has the latest OTA baseband (check the phone settings, if the baseband is prior to May 2013, then you are in luck - DO NOT ACCEPT the UPDATE). if the baseband reads May 2013, then your only option is to gain root access and freeze/delete the bloatware.
if space is an issue, I highly recommend to go this route. otherwise, start trimming some of the apps she never uses.

[Q] Screen mirroring without using an app? Or phone setting?

A couple days ago I shattered the screen on my s4, as well as the touchscreen, so it's useless. There are some pictures on there I need to recover but I can't get to them because they were hidden (no, not what you think lol). I cant download any apps to my phone nor enable the screen mirroring setting so I was wondering if there any way to find them in the filing system via my laptop or a program I can download to emulate my phone on my laptop. Thanks in advance.
(Tried searching for a .hide folder, n0 results.)
Bump.
Bump
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CyrusKhane said:
Bump
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Click to expand...
Click to collapse
why not use an USB? to get your pictures out of your phone?
Perhaps my post wasn't clear. On the Galaxy s4 you have the option to "hide" pictures, which puts them, for all intents and purposes, in a second, hidden gallery. This moves them to a .hide folder somewhere in the file system. I've tried to find them via USB but I cannot find the .hide folder.
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CyrusKhane said:
Perhaps my post wasn't clear. On the Galaxy s4 you have the option to "hide" pictures, which puts them, for all intents and purposes, in a second, hidden gallery. This moves them to a .hide folder somewhere in the file system. I've tried to find them via USB but I cannot find the .hide folder.
Sent from my SCH-I545 using XDA Free mobile app
Click to expand...
Click to collapse
Sounds like your best option is the order a new screen & LCD online and replace them.
I hope not. I really don't want to pay a hundred plus dollars seeing as I've already replaced the phone. There's got to be a way to do it.
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Quick Google search got me here http://inside-galaxy.blogspot.com/2014/05/samsung-galaxy-s4-how-to-fix-cant-find_30.html?m=1
Says there should be a '.hide' folder in the internal storage, then for some reason an 'island' folder where the images are (with a warning that 'island' may be different for you).
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