So my tablet has recently contracted a backlight bleed, and I'm RMAing the thing to Asus. They have asked for the serial number be clearly printed somewhere, and if it is not also on the device the warranty is void.
I'm confused - there was never a sticker on the device at all, nor is there anything on the box. The only way to find it out on the device is to go into Settings --> About --> Status, but I'm not sure this is correct. Could anyone post the first few characters of their serial, and also inform me if I must have mistakenly peeled off a sticker or something?
Thanks!
I believe you are correct in thinking that is the serial number they are asking for. I found this page which verifies it:
https://support.google.com/googleplay/answer/3333000?hl=en
The number should have also been on the box somewhere but may have been called the CSSN. This number should nonetheless by the same as the serial number displayed in the About Tablet section.
Related
Part of my USB cord where it connects to the NC has chipped off, and I'd like to get a replacement, but I need my serial number. I just recently replaced the stock OS on eMMC, so the serial number no longer appears in Settings. Is there anywhere else I can find it?
ETA: There's a 13-digit number starting with 9781 on my receipt from Staples. Would that be it?
The number on the receipt was not the SN, but I dug out the box and it had a SN sticker on it. The B&N support rep I got was not the sharpest and said that there was some computer error with my warranty and he would have to forward the issue blah blah blah, but I should have a new cable in about a week.
Taosaur said:
The number on the receipt was not the SN, but I dug out the box and it had a SN sticker on it. The B&N support rep I got was not the sharpest and said that there was some computer error with my warranty and he would have to forward the issue blah blah blah, but I should have a new cable in about a week.
Click to expand...
Click to collapse
It should also be under the microSD card flap.
Ophbalance said:
It should also be under the microSD card flap.
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Click to collapse
I knew it had to be on the device somewhere!
On the back of our Nexus 7s we have a sticker residing at the bottom. This sticker contains the serial number and I hate it. Is it ok to remove. I know I'll be trolled for posting this but here's my point; Wont Asus need that serial number if I sent it in under warranty? I still have it on the box after all.
Thanks,
A sceptical guy
CJHolderUK said:
On the back of our Nexus 7s we have a sticker residing at the bottom. This sticker contains the serial number and I hate it. Is it ok to remove. I know I'll be trolled for posting this but here's my point; Wont Asus need that serial number if I sent it in under warranty? I still have it on the box after all.
Thanks,
A sceptical guy
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Click to collapse
IRC, the serial number is stored in the firmware, when you connect to the device via ADB it displays a Serial number, so if Asus needed it they can find it. Just remove the sticker and put it in your box, if you don't wanna chuck it, if you're not too OCD:silly:
Turbotab said:
IRC, the serial number is stored in the firmware, when you connect to the device via ADB it displays a Serial number, so if Asus needed it they can find it. Just remove the sticker and put it in your box, if you don't wanna chuck it, if you're not too OCD:silly:
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Click to collapse
Ofcource. xD I forgot about that, uh, yeah I put it in my box :L :good: Thank you.
It's also printed inside the unit, under the back cover.
I'm planning to buy a used S4 through a local website that offers a space for people to display ads for their phones (something like Swappa), but the problem is that :
- I have seen many fake products which looked exactly the same and even have TouchWiz on JB. What's more confusing is that most of these products have a printed valid IMEI number.
- used phones might have hidden problems with their sensors, or hardware in general even if they are genuine.
Questions:
01- I though I might compare the valid printed IMEI with the one I get when dialing *#06#, but I'm not sure if that number can be faked as well, can it?
02- Is there a systemic way of checking the sensors, cam, microphone, wifi etc by an app or something similar?
03- I think a benchmark tool like Antutu's can help to see the exact specs and compare them to the original ones. Can some of you take a screenshot of the exact specs as they appear in Antutut Benchmark or Android System Info.
04- How to know if a genuine S4 has been flashed before if it has an unrooted stock rom at the moment of checking?
05- Any advice on what to look for when examining a used S4?
PS: I will have physical access to the phone before buying.
Im not sure about the answer to these questions
but I can help with this
RubbaBand said:
Im not sure about the answer to these questions
but I can help with this
Click to expand...
Click to collapse
I need the Device Info tab. And if it's possible a screen of Android System Info System tab.
you mean this?
if not please be more specific
here
RubbaBand said:
you mean this?
View attachment 2771713
if not please be more specific
Click to expand...
Click to collapse
The Device Info tab of the same Antutu results you sent. It's on the top right; just click and send a screen.
And the same goes with Android System Info; install the app and send me a screen of the System tab. It's the second tab from the left.
have fun
Here are some codes that access various functions of the phone.
Most useful:
*#0*# - this will give you access to a test mode, where you can try various functions (cameras, speaker, display, sensors)
*#06# - to compare the IMEI displayed by the software with the one on the phone
UNForces said:
I'm planning to buy a used S4 through a local website that offers a space for people to display ads for their phones (something like Swappa), but the problem is that :
- I have seen many fake products which looked exactly the same and even have TouchWiz on JB. What's more confusing is that most of these products have a printed valid IMEI number.
- used phones might have hidden problems with their sensors, or hardware in general even if they are genuine.
Questions:
01- I though I might compare the valid printed IMEI with the one I get when dialing *#06#, but I'm not sure if that number can be faked as well, can it?
02- Is there a systemic way of checking the sensors, cam, microphone, wifi etc by an app or something similar?
03- I think a benchmark tool like Antutu's can help to see the exact specs and compare them to the original ones. Can some of you take a screenshot of the exact specs as they appear in Antutut Benchmark or Android System Info.
04- How to know if a genuine S4 has been flashed before if it has an unrooted stock rom at the moment of checking?
05- Any advice on what to look for when examining a used S4?
PS: I will have physical access to the phone before buying.
Click to expand...
Click to collapse
well,you can check if your phone is genuine or not simply by using this app
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
if your phone is fake samsung it won't detect at all
second use this app to detect your hardware info and sensor
https://play.google.com/store/apps/details?id=com.inkwired.droidinfo
i always have this 2 apk stored in my sdcard so i can install and check the phone if i'm buying 2nd hand phone
P.S:i've been using these method since i've been scammed once for buying fake samsung galaxy s4 because it has fake antutu app
Conclusion
I searched a lot and here's a systematic test.
*#06# (dial it on the phone itself)
to get the IMEI number and compare it to the one printed on the package and the warranty certificate if any is present.
Droid Hardware Info and Phone INFO ★Samsung★ (apps from Google Play)
use these two apps to check the hardware specs (like processor, number of cores, GPU, ram, etc)
Diagnostic Menu *#0*# (again dial the number on the phone itself)
and test all the items
Connect to a laptop to check if it's read properly.
Use a Micro SD to check if it's read properly and try to copy a couple of small files to it.
volume down – power – and home to get to download mode it should say
CURRENT BINARY: Samsung Official
if Custom appears somewhere in current binary or system status, the phone has been flashed before.
Check the battery look and weight and connect charger and see percentage/min.
NOTE: There's a faulty battery batch whose serial starts with BD1 you can find more info in this thread
Check the hand and headset buttons and their buttons. And rotate the 3.5 mm jack while playing some music to see if there's a problem with its socket appearing as distortion in sound.
I purchased 3 g2 d802 from ebay (HK top rated seller)
The phones came rooted.
When i check for system updates i geg the message "your phone is not registered yet" on 2/3 phones. 3rd one says "no update available".
When i check imei at lg site its not recognized.
Seller says phones are ok and it is probably a mistake.
Im afraid if the phones are stolen lg will block them, can they do it? I know google can....
Maybe the phones were indeed stolen and the seller changed the IMEI to a random one because the original IMEI was blocked. You can remove the back housing and check if the IMEI that is written on the sticker inside the housing is the same as the one reported by the device when you enter *#06#.
MHTSOS said:
Maybe the phones were indeed stolen and the seller changed the IMEI to a random one because the original IMEI was blocked. You can remove the back housing and check if the IMEI that is written on the sticker inside the housing is the same as the one reported by the device when you enter *#06#.
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Click to collapse
Imei number is the same at the sticker on the back and the *#06# and the settings.
The question is - in case it is stolen - can my phone be blocked in the future??
dorlev said:
Imei number is the same at the sticker on the back and the *#06# and the settings.
The question is - in case it is stolen - can my phone be blocked in the future??
Click to expand...
Click to collapse
Yes.
I purchased a 'new unopened' G4 on ebay recently and the markings on he box set off a red flag for me when I received it. This G4 was advertised as a factory GSM unlocked H810. The label on the box cover end panel states H815.
I installed the battery and there is no question this phone features AT&T bloatware. Additionally, the 'About phone' field in the OS does not feature the hardware version like my N6P does but I have not attempted to update the OS. The phone is identified as the H810 in the OS.
Additional details about this phone:
IMEI - the IMEI on the box cover end panel matches that on the label and in the OS. However, LG thought the IMEI corresponded to a different phone.
S/N - the serial number begins in 911, indicating the date of manufacture to be November 2019. I did not discuss the S/N when I contacted LG and may need to do so tomorrow. If this is correct/legitimate I would hope my phone is not a hardware version 1.0.
'MAY' box label - this label is visible on the inner/lower box after removing the cover. Is this the hardware version label? I do not think so but do not know.
'MEZ' box label - this label in on the underside of the box bottom. Is this the hardware version label?
Please let me know if you can help me determine the hardware version of my phone. Why? If it's v1.0 I am told it will eventually kill itself and I need to return the phone ASAP.
I'm in need of a definitive way to determine the hardware version of my new G4.
RVC46 said:
I purchased a 'new unopened' G4 on ebay recently and the markings on he box set off a red flag for me when I received it. This G4 was advertised as a factory GSM unlocked H810. The label on the box cover end panel states H815.
I installed the battery and there is no question this phone features AT&T bloatware. Additionally, the 'About phone' field in the OS does not feature the hardware version like my N6P does but I have not attempted to update the OS. The phone is identified as the H810 in the OS.
Additional details about this phone:
IMEI - the IMEI on the box cover end panel matches that on the label and in the OS. However, LG thought the IMEI corresponded to a different phone.
S/N - the serial number begins in 911, indicating the date of manufacture to be November 2019. I did not discuss the S/N when I contacted LG and may need to do so tomorrow. If this is correct/legitimate I would hope my phone is not a hardware version 1.0.
'MAY' box label - this label is visible on the inner/lower box after removing the cover. Is this the hardware version label? I do not think so but do not know.
'MEZ' box label - this label in on the underside of the box bottom. Is this the hardware version label?
Please let me know if you can help me determine the hardware version of my phone. Why? If it's v1.0 I am told it will eventually kill itself and I need to return the phone ASAP.
I'm in need of a definitive way to determine the hardware version of my new G4.
Click to expand...
Click to collapse
the serial is the indicator if this is affected by the ILAPO or not (that soon - there is no guarantee though). all devices after 2016 - March/April can be considered as almost "safe", i.e. 603, 604 or later.
as you already recognized your device is not normal. We call that a Frankenstein. Read FAQ #21 in this thread: https://forum.xda-developers.com/t/...y-lg-g4-device-with-usu.3760451/post-75817533 .
Thanks for the response. I'll reduce my risk and attempt to return it.